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Items returned with RMA will be denied and returned back to the sender if they are returned
under any of the following conditions:
Any product which shows physical damage
Any product which is not purchased from Computer Upgrade King
Any product without a valid and readable serial number
Any product that does not have an RMA number written on the outside of the box.
Non-refundable/repairable items such as opened software, license keys, etc.
Defective Returns
If items are found defective, then customers are subject to a full refund. If there is any
missing packaging or accessories a restocking fee will be imposed.
Non-Defective Returns
In the case that the return is not defective, a refund will be issued minus original shipping. If
the item is returned with any visible cosmetic damage, missing packaging or accessories,
then a restocking fee will be imposed.
Restocking Fees
Restocking fees will consist of the price difference of the item including degradation,
cosmetic damages, and missing accessories and packaging. Computer Upgrade King
reserves the right to charge a restocking fee if an item returned as defective is found non-
defective, and if the item is returned with cosmetic damages, missing packaging or
accessories.
Customer Information All fields marked with * are required. Please Print Clearly!
Customer Name* RMA Number*
AKINO JOHNKENNEDY REX2927450
Amazon Order Number* Date*
114-3536229-2927450 10/19/2016
Computer Username Computer Password
Please provide a valid address and valid contact information below. We will be
using this information to ship your replacement or repair back to you.
Address*
2404 STRAWBERRY COURT
City* State* Postal Code*
EDISON NEWJERSEY 08817
Country* E-Mail* Phone
Number*
USA akinojk@yahoo.com 3143098857
Requested Resolution*
Refund Repair Exchange
Please provide us with a detailed description of the problem, and provide any and
all information necessary to reproduce the problem you are experiencing.
I had ordered a brand new HP Pavilion 15-au030nr 15.6-Inch Laptop (Core i7, 12 GB RAM, 1
TB HDD) but I got a previously returned laptop. So, please send me the brand new laptop as
soon as possible.
By signing below, I agree with the terms stated on page 1 of the Return
Merchandise Authorization (RMA) Form by Computer Upgrade King for RMA.
Print Name Signature
AKINO JOHNKENNEDY