Professional Documents
Culture Documents
On
BY
ISHAN. Y. RAJAPURKAR
IN
DATE:
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SHAREKHAN LIMITED
A PROJECT REPORT ON
SUBMITTED BY
ISHAN.Y.RAJAPURKAR
BBA
COMPANY GUIDE:
(SHAREKHAN LTD)
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SHAREKHAN LIMITED
DECLERATION
I Ishan Rajapurkar hereby declare that this Project Report entitled CONSUMERS
PREFERENCE FOR INVESTMENT IN COMMODITIES MARKET AT SHAREKHAN
LTD in SHAREKHAN Ltd. submitted in the partial fulfillment of the requirement of Bachelor
of Business Administration (BBA) of BARODA INSTITUTE OF MANAGEMENT STUDIES,
BARODA is based on primary & secondary data found by me in various departments, books,
magazines and websites & Collected by me in under guidance of NIMIT SHITOLE.
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PREFACE
For a management student training plays an important role during his/her study. Training
provides a corporate or real world platform to learn practically. BBA degree without any training
or corporate world experience is just like life without oxygen. So industrial training provides a
great learning experience about management concepts and its applications.
This training provides us an opportunity to know the current market. To know the
current market situations, prevailing competitions, behavioral environment of different people
etc. It provides us a platform whereby we can apply our theoretical knowledge and we can solve
many practical problems. And hence it can help us to be a successful manager in future.
Thanks to all those who directly or indirectly help me to complete this project within
a short time limit. For preparation of this report I would like to thanks to faculty members of our
college and staff members of SHARE KHAN LTD.
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ACKNOWLEDGEMENT
There is a fact that none of the human being in this world is 100% perfect and in order to
gain some perfectness in itself an individual surely needs a helping hand. The same was with me
with respect to the project that I was undergoing during this session of 2 months. As I too was
illiterate with this research topic that I selected for my research at the initial stages, I got
acquainted with it slowly and steadily through efforts and surely from various intelligent and
helpful personalities. I would like to extend my heartily thanks to all of them through this
acknowledgement.
Finally, I would like to record my special thanks to my parents, friends, and colleagues
help me directly or indirectly in preparation of project work.
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1 COMPANY PROFILE 7
2 COMMODITY MARKET 17
3 COMPETITIVE ANALYSIS 37
4 RESEARCH METHODOLOGIES 47
5 DATA ANALYSIS 54
6 FINDINGS 72
7 SUGGESTIONS 75
8 CONCLUSION 77
BIBLIOGRAPHY 79
QUESTIONNAIRE 81
ANNEXTURE 85
INDEX
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CHAPTER 1
COMPANY
PROFILE
Sharekhan is one of the top retail brokerage houses in India with a strong online trading
platform. The company provides equity based products (research, equities, derivatives,
depository, margin funding, etc.). It has one of the largest networks in the country with
704 share shops in 280 cities and Indias premier online trading portal
www.sharekhan.com. With their research expertise, customer commitment and superior
technology, they provide investors with end-to-end solutions in investments. They
provide trade execution services through multiple channels - an Internet platform,
telephone and retail outlets.
SSKI which is established in 1930 is the parent company of Sharekhan ltd. With a legacy
of more than 80 years in the stock markets, the SSKI group ventured into institutional
broking and corporate finance over a decade ago. Presently SSKI is one of the leading
players in institutional broking and corporate finance activities.
Sharekhan offers its customers a wide range of equity related services including trade
execution on BSE, NSE, and Derivatives. Depository services, online trading, Investment
advice, Commodities, etc.
Sharekhan Ltd. is a brokerage firm which is established on 8 th February 2000 and now it
is having all the rights of SSKI. The company was awarded the 2005 Most Preferred
Stock Broking Brand by Aawaz Consumer Vote. It is first brokerage Company to go
online. The Company's online trading and investment site - www.Sharekhan.com - was
also launched on Feb 8, 2000.
This site gives access to superior content and transaction facility to retail customers
across the country. Known for its jargon-free, investor friendly language and high quality
research, the content-rich and research oriented portal has stood out among its
contemporaries because of its steadfast dedication to offering customers best-of-breed
technology and superior market information.
Share khan has one of the best states of art web portal providing fundamental and
statistical information across equity, mutual funds and IPOs. One can surf across 5,500
companies for in-depth information, details about more than 1,500 mutual fund schemes
and IPO data. One can also access other market related details such as board meetings,
result announcements, FII transactions, buying/selling by mutual funds and much more.
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Website: www.sharekhan.com
1.2. 1. Vision
To be the best retail brokering Brand in the retail business of stock market.
1.2.2. Mission
To educate and empower the individual investor to make better investment decisions
through quality advice and superior service.
Sharekhan's management team is one of the strongest in the sector and has positioned
Sharekhan to take advantage of the growing consumer demand for financial services
products in India through investments in research, pan-Indian branch network and an
outstanding technology platform. Further, Sharekhan's lineage and relationship with SSKI
Group provide it a unique position to understand and leverage the growth of the financial
services sector.
SSKI Corporate Finance Private Limited (SSKI) is a leading India-based investment bank
with strong research-driven focus. Their team members are widely respected for their
commitment to transactions and their specialized knowledge in their areas of strength.
HIERARCHY IN SHAREKHAN:
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Regional Head
Vice president
Directors
CEO
1.3. AWARDS AND ACHIEVEM2ENTS
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SSKI has been voted as the Top Domestic Brokerage House in the research category,
twice by Euro money Survey and four times by Asia money Survey.
Sharekhan Limited won the CNBC AWARD for the year 2004.
The team has completed over US$5 billion worth of deals in the last 5 years - making it
among the most significant players raising equity in the Indian market. SSKI, a veteran
equities solutions company has over 8 decades of experience in the Indian stock markets.
If we experience their language, presentation style, content or for that matter the online
trading facility, we'll find a common thread; one that helps us make informed decisions
and simplifies investing in stocks. The common thread of empowerment is what
Sharekhan's all about!
Sharekhan is also about focus. Sharekhan does not claim expertise in too many things.
Sharekhan's expertise lies in stocks and that's what he talks about with authority. So when
he says that investing in stocks should not be confused with trading in stocks or a
portfolio-based strategy is better than betting on a single horse, it is something that is
spoken with years of focused learning and experience in the stock markets. And these
beliefs are reflected in everything Sharekhan does for us! Sharekhan is a part of the
SSKI group, an Indian financial services power house, with strong presence in Retail
equities Institutional equities Investment banking.
In Delhi it is having the branches at netaji subash place and Nehru place. We have been
given the centre at netaji subash place.
- Demat a/c
- Trading a/c: for cash calculation
- Bank a/c: for fund transfer
- Dial and Trade: for query relating trading.
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(Figure-1)
1.5.1 METHODOLOGY:
The data collection methods include both primary and secondary collection methods.
Primary method: This method includes the data collected from the questionnaires and
personal interaction with authorized members of Sharekhan Securities limited.
Secondary method: The secondary data collection method includes:
The lecturers delivered by the superintendent.
The brochures and material provided by Sharekhan Securities limited.
The data collected from the magazines of the NSE, economic times and from internet.
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Rs.10000 Nil
Rs.10000/25000 Nil
One can open a Depository Participant (DP) account, either through a Sharekhan branch
or through a Sharekhan Franchisee center.
There is no fee for opening DP accounts with Sharekhan. However a nominal deposit
(refundable) is charged towards services which will be adjusted against all future billings.
All investors have to submit their proof of identity and proof of address along with the
prescribed account opening form.
INTRADAY DELIVERY
CASH- EQUITIES 0.10% 0.5%
FnO 0.05%
PREPAID SCHEME 0.025% 0.25%
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Axis Bank
IDBI
Citi Bank
IndusInd Bank
Union Bank
ICICI Bank.
1.5.6 CUSTOMER
Government Employees
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Sharekhan enjoyed about 20 per cent market share in Web business (Internet trading) in stock
markets. Three years ago, Web trading showed lot of promise but with the market witnessing a
downturn, there was not much interest among retail customers.
1.5.8Profits
The share of Web trading constituted 22 per cent of the revenue. As Sharekhan's daily trading
volume was over Rs 200 crore, the share of Web trading at about Rs 40 crore a day was
substantial and a larger part of the volume was coming from day traders
- Equities, and Derivatives trading on the National Stock Exchange of India Ltd. (NSE), and
Bombay Stock Exchange Ltd. (BSE),
- Commodities trading on National Commodity and Derivatives Exchange India (NCDEX)
and Multi Commodity Exchange of India Ltd. (MCX),
- Depository services,
- Online trading services,
- IPO Services,
- Dial-n-Trade
- Portfolio management services,
- Fundamental and Technical Research services,
- In addition to this they also provide advisory services and distributions for mutual funds.
- Daily research reports and market review (High Noon & Eagle Eye)
- Pre-market Report
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The Sharekhan FirstStep is a brand new program designed especially for those who are
new to investing in shares. All one have to do is open a Sharekhan FirstStep account
and they guide us through the investing process.
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TRADING SESSION:-
Trading timings are from 9:55 A.M. to 3:30 P.M. on all 5 days of the trading period.
Monday to Friday is the trading period in all the stock exchanges, and Up to 11:30 PM
for commodity market. SEBI has Stipulated that all the stock exchanges in India must
have same trading
CHAPTER - 2
COMMODITY
MARKET
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The need for a futures market arises mainly due to the hedging function that it can
perform. Commodity markets, like any other financial instrument, involve risk associated
with frequent price volatility. The loss due to price volatility can be attributed to the
following reasons:
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existence of futures exchanges that a lot of businesses and services are able to function
smoothly.
2. Price Risk Management: - Hedging is the most common method of price risk
management. It is strategy of offering price risk that is inherent in spot market by taking
an equal but opposite position in the futures market. Futures markets are used as a mode
by hedgers to protect their business from adverse price change. This could dent the
profitability of their business. Hedging benefits who are involved in trading of
commodities like farmers, processors, merchandisers, manufacturers, exporters, importers
etc.
3. Import- Export competitiveness: - The exporters can hedge their price risk and
improve their competitiveness by making use of futures market. A majority of traders
which are involved in physical trade internationally intend to buy forwards. The
purchases made from the physical market might expose them to the risk of price risk
resulting to losses. The existence of futures market would allow the exporters to hedge
their proposed purchase by temporarily substituting for actual purchase till the time is
ripe to buy in physical market. In the absence of futures market it will be meticulous,
time consuming and costly physical transactions.
4. Predictable Pricing: - The demand for certain commodities is highly price elastic.
The manufacturers have to ensure that the prices should be stable in order to protect their
market share with the free entry of imports. Futures contracts will enable predictability in
domestic prices. The manufacturers can, as a result, smooth out the influence of changes
in their input prices very easily. With no futures market, the manufacturer can be caught
between severe short-term price movements of oils and necessity to maintain price
stability, which could only be possible through sufficient financial reserves that could
otherwise be utilized for making other profitable investments.
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6. Credit accessibility: - The absence of proper risk management tools would attract the
marketing and processing of commodities to high-risk exposure making it risky business
activity to fund. Even a small movement in prices can eat up a huge proportion of capital
owned by traders, at times making it virtually impossible to payback the loan. There is a
high degree of reluctance among banks to fund commodity traders, especially those who
do not manage price risks. If in case they do, the interest rate is likely to be high and
terms and conditions very stringent. This posses a huge obstacle in the smooth
functioning and competition of commodities market. Hedging, which is possible through
futures markets, would cut down the discount rate in commodity lending.
Commodities future trading was evolved from need of assured continuous supply of
seasonal agricultural crops. The concept of organized trading in commodities evolved in
Chicago, in 1848. But one can trace its roots in Japan. In Japan merchants used to store
Rice in warehouses for future use. To raise cash warehouse holders sold receipts against
the stored rice. These were known as rice tickets. Eventually, these rice tickets become
accepted as a kind of commercial currency. Latter on rules came in to being, to
standardize the trading in rice tickets. In 19th century Chicago in United States had
emerged as a major commercial hub. So that wheat producers from Mid-west attracted
here to sell their produce to dealers & distributors. Due to lack of organized storage
facilities, absence of uniform weighing & grading mechanisms producers often confined
to the mercy of dealers discretion. These situations lead to need of establishing a common
meeting place for farmers and dealers to transact in spot grain to deliver wheat and
receive cash in return.
Gradually sellers & buyers started making commitments to exchange the produce for
cash in future and thus contract for futures trading evolved. Whereby the producer
would agree to sell his produce to the buyer at a future delivery date at an agreed upon
price. In this way producer was aware of what price he would fetch for his produce and
dealer would know about his cost involved, in advance. This kind of agreement proved
beneficial to both of them. As if dealer is not interested in taking delivery of the produce,
he could sell his contract to someone who needs the same. Similarly producer who not
intended to deliver his produce to dealer could pass on the same responsibility to
someone else. The price of such contract would dependent on the price movements in
the wheat market. Latter on by making some modifications these contracts transformed in
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The commodities future market remained dismantled and remained dormant for about
four decades until the new millennium when the Government, in a complete change in a
policy, started actively encouraging commodity market. After Liberalization and
Globalization in 1990, the Government set up a committee (1993) to examine the role of
futures trading. The Committee (headed by Prof. K.N. Kabra) recommended allowing
futures trading in 17 commodity groups. It also recommended strengthening Forward
Markets Commission, and certain amendments to Forward Contracts (Regulation) Act
1952, particularly allowing option trading in goods and registration of brokers with
Forward Markets Commission. The Government accepted most of these
recommendations and futures trading was permitted in all recommended commodities. It
is timely decision since internationally the commodity cycle is on upswing and the next
decade being touched as the decade of Commodities.
Commodity exchange in India plays an important role where the prices of any
commodity are not fixed, in an organized way. Earlier only the buyer of produce and its
seller in the market judged upon the prices. Others never had a say.
Today, commodity exchanges are purely speculative in nature. Before discovering the
price, they reach to the producers, end-users, and even the retail investors, at a grassroots
level. It brings a price transparency and risk management in the vital market. A big
difference between a typical auction, where a single auctioneer announces the bids and
the Exchange is that people are not only competing to buy but also to sell. By Exchange
rules and by law, no one can bid under a higher bid, and no one can offer to sell higher
than someone elses lower offer. That keeps the market as efficient as possible, and keeps
the traders on their toes to make sure no one gets the purchase or sale before they do.
Since 2002, the commodities future market in India has experienced an unexpected boom
in terms of modern exchanges, number of commodities allowed for derivatives trading as
well as the value of futures trading in commodities, which crossed $ 1 trillion mark in
2006. Since 1952 till 2002 commodity datives market was virtually non- existent, except
some negligible activities on OTC basis.
In India there are 25 recognized future exchanges, of which there are three national level
multi-commodity exchanges. After a gap of almost three decades, Government of India
has allowed forward transactions in commodities through Online Commodity Exchanges,
a modification of traditional business known as Adhat and Vayda Vyapar to facilitate
better risk coverage and delivery of commodities. The three exchanges are: National
Commodity & Derivatives Exchange Limited (NCDEX) Mumbai, Multi Commodity
Exchange of India Limited (MCX) Mumbai and National Multi-Commodity Exchange of
India Limited (NMCEIL) Ahmedabad. There are other regional commodity exchanges
situated in different parts of India.
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at Mumbai, which comes under the Ministry of Consumer Affairs Food and Public
Distribution
Guar Gum, Guar seeds, Guar, Jute sacking bags, Indian 28 mm cotton, Indian
31mm cotton, Lemon, Grain Bold, Medium Staple, Mulberry, Green Cottons, , ,
Potato, Raw Jute, Mulberry raw Silk, V-797 Kapas, Sugar, Chilli LCA334
Energy:-
Crude Oil, Furnace oil
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There are two kinds of trades in commodities. The first is the spot trade, in which one
pays cash and carries away the goods. The second is futures trade. The underpinning
for futures is the warehouse receipt. A person deposits certain amount of say, good X
in a ware house and gets a warehouse receipt. This allows him to ask for physical
delivery of the good from the warehouse. But someone trading in commodity futures
need not necessarily posses such a receipt to strike a deal. A person can buy or sale a
commodity future on an exchange based on his expectation of where the price will go.
Futures have something called an expiry date, by when the buyer or seller either
closes (square off) his account or give/take delivery of the commodity. The broker
maintains an account of all dealing parties in which the daily profit or loss due to
changes in the futures price is recorded. Squiring off is done by taking an opposite
contract so that the net outstanding is nil.
For commodity futures to work, the seller should be able to deposit the commodity at
warehouse nearest to him and collect the warehouse receipt. The buyer should be able
to take physical delivery at a location of his choice on presenting the warehouse
receipt. But at present in India very few warehouses provide delivery for specific
commodities.
Following diagram gives a fair idea about working of the Commodity market.
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Today Commodity trading system is fully computerized. Traders need not visit a
commodity market to speculate. With online commodity trading they could sit in the
confines of their home or office and call the shots.
The commodity trading system consists of certain prescribed steps or stages as follows:
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- Position limits
- Clearing house.
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- In order to ascertain the address of investor, the clearing member will insist on Xerox
copy of Ration card or the Pass Book/ Bank Statement where the address of investor is
given.
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Rs. 50
PCM Nil Rs 1,00,000 Rs. 5Crores N.A. N.A.
Lakhs
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Incidentally the futures trends of these commodities are mainly driven by international
futures prices rather than the changes in domestic demand-supply and hence, the price
signals largely reflect international scenario.
- Among Agricultural commodities major volume contributors include Gur, Urad, Mentha
Oil etc. Whose market sizes are considerably small making then vulnerable to
manipulations.
Trade strategy:-
- It appears that speculators or operators choose commodities or contracts where the
market could be influenced and extreme speculations possible.
- In view of extreme volatilities, the FMC directs the exchanges to impose restrictions on
positions and raise margins on those commodities. Consequently, the
operators/speculators chose another commodity and start operating in a similar pattern.
When FMC brings restrictions on those commodities, the operators once again move to
the other commodities. Likewise, the speculators are moving from one commodity to
other (from methane to Urad to guar etc) where the market could be influenced either
individually or with a group.
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Beneficiaries: -
- So far the beneficiaries from the current nature of trading are
- Exchangers: - making profit from mounting volumes
- Arbitragers
- Operators
CHAPTER - 3
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COMPETITIVE
ANALYSIS
1) SHAREKHAN.COM
2) 5PAISA.COM
3) KOTAKSTREET.COM
4) INDIABULLS.COM
5) ICICIDIRECT.COM
6) HDFCSEC.COM
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- HDFC Online Trading A/c: Plain Vanilla Account with focus on 3 in 1 Advantage.
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Brokerage:
- Trading 0.15%* each side + ST
- Delivery 0.50%** each side + ST
- Rs 25 Min Brokerage per transaction
- Rs 8 Min Brokerage per transaction
Demat: NIL, 1st year charges included in Account Opening Plus a facility to open
Additional 4 DPs without 1st yr AMC. Only Rs 100 as linking charges per DP
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Brokerage: ICICIs brokerage rates are inclusive of Stamp duty (0.002%) for Trading
and 0.010% for delivery while service tax (10.2%) on BROKERAGE land Turnover tax
is EXTRA.
3.3. INDIABULLS:
Company Background:
- India Bulls is a retail financial services company present in 70 locations covering 62
Cities. It offers a full range of financial services and products ranging from Equities To
Insurance. 450 + Relationship Managers who act as personal financial advisors.
Company Background:
- Kotakstreet is the retail arm of Kotak Securities. Kotak Securities limited is a joint
Venture between Kotak Mahindra Bank and Goldman Sachs.
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Pricing of kotak
- Account Opening : Rs 500
- Demat: Rs 22.5 p.m
- Initial Margin : Rs 5000(Compulsory)
- Min Margin Retainable : Rs 1000
- Brokerage Slab wise: Higher the volume, lower the brokerage. Even older customers (on
0.25% & 0.40%) have been moved to the slab wise Structure w.e.f 1/4/2004
Derivatives
- Vol off p/m Brokerage
- < 2 Cr 0.07% Both Sides
- 2 Cr - 5.5 Cr 0.05% Both Sides
- 5.5 Cr 10 Cr 0.04% Both Sides
- > 10 Cr 0.03% Both Sides
3.5. 5PAISA
Company Background
- Indiainfoline was founded in 1995 and was positioned as a research firm In 2000 e-
broking was started under the brand name of 5paisa.com. Apart from offering online
trading in stock market the company offers Mutual funds online.
- It also acts as a distributor of various financial services i.e. Company Fixed Deposits,
Insurance.
- Limited ground network, present in 20 cities
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Brokerage:
- Trading 0.10% each side + ST
- Delivery 0.50% each side + ST
Brokerage:
- Trading 0.10% each side + ST
- Delivery 0.50% each side + ST
(Negotiable to 0.05% each side & 0.25%)
SHAREKHAN
Company Background
- Sharekhan is the retail broking arm of SSKI Securities Pvt Ltd. SSKI owns 56%
- In Sharekhan, balance ownership is HSBC, First Caryle, and Intel Pacific Into broking
since 80 years
- Focused on providing equity solutions to every segment
- Largest ground network of 210 Branded Share shops in 90 cities
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Speed Trade
- Account Opening : Rs 1000 ( Refundable against brokerage in Month + 1)
- Demat 1st Yr : Rs 0 in Account Opening
- Initial Margin : Nil
- Min Margin Retainable : NIL
Brokerage:
- Trading 0.10% each side + All Taxes
- Delivery 0.50% each side + All Taxes
(Negotiable based on volume)
Brokerage:
- Trading 0.10 paisa each side + All Taxes
- Delivery 0.50 paisa each side + All Taxes
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CLASSIC/WEBSITE FEATURES
CLASSIC/WEBSITE FEATURES
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CHAPTER 4
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RESEARCH
METHODOLOGIES
RESEARCH METHODOLOGY:
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Sampling size - - 70
Research Design
- Exploratory
- Explanatory
- During the analysis of characteristics of certain groups, for e.g. users of a product with
different age, sex, education etc.
- To forecast the future trends, e.g. sales of a companys product in each of next five years.
- To study whether certain variables are associated, e.g. income and usage of a product.
Questionnaire Design
Designing and implementing the questionnaire is one of the most interesting and
challenging tasks of conducting research. Questionnaire designing also becomes
important and necessary when he/she observes that unless the data discussion or
otherwise is noted down, is basic form will be distorted. The questionnaire is the
backbone for obtaining data during a personal interview, telephone survey, and mail
survey.
Meaning of Questionnaire
- A questionnaire is a form prepared and distributed to secure response to certain question.
The term questionnaire refers to a self administration process here by the respondent
himself/herself reads the questionnaire and records his/her answer assistance of an
interviewer.
Purpose of questionnaire is two fold
- To collect information from the respondent who are scattered in a vast area.
Close ended question Such guests are also called fixed alternative questions. The
alternative questionnaire may take the form of dichotomous question multiple choice
question checklist and rating scales, such as ordinal scale nominal scale etc.
Question method of data collection is quite popular and consists of question printed or
typed in a form or set of forms. Care was taken in the main aspect as general form.
Question sequence, question formulation and wording, the study was associated with
both the question i.e., closed ended and open ended questions. Free responses were
invited from the respondents.
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Types of Questionnaire
- The study conducted by using structural and undisguised questionnaire. It comprises of
both open and closed ended questions. Questions are rather framed for the customer
attitude including the multiple choice and dichotomous questions.
- The following are the contact method generally user for survey.
1. Mail survey
2. Telephone interview
3. Personal interview
Primary data
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- Primary data are that information which is collected, fresh and fir the first time thus
happens to be original in character primary data can be collected in marketing by three
basic methods, viz., survey, observation and experiments.
Secondary data
- On the other hand are those, which have already been passed through the statistical
process.
- The secondary data are that information which is collected from internal sources as well
as external sources, Wizs from the company own the records and documents.
- Secondary data was collected from the registers, manuals, information bulletins
maintained by the personnel department and other records, information collected in this
manner was immediately complied processed manually and a statistical structure was
given to the data to help interpretation of the statistical data.
Sampling Procedures
- Sampling can be carried out fewer than two important methods, in order to obtain a
respective of the sample they are classified as:
1. Probability sampling
2. Non-probability sampling
Sampling Size
- 70 consumers are taken as samples.
Sampling Procedures
- Selected for this study in area sampling /cluster sampling.
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CHAPTER 5
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DATA ANALYSIS
Table 5.1
Sr. No. Type of Markets No. of People Percentage
A Equity Market 10 14%
B Derivative Market 5 7%
C Commodity Market 50 72%
D Forex Market 5 7%
Figure 5.1
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Investment
72%
Interpretation:
- From the above data we can say that 14% people invest in equity market, 7%
people invest in derivative market, 7% people invest in forex market and
72% people invest in Commodity markets.
Table 5.2
Sr. No. Frequency No. of People Percentage
A 6 Monthly 5 10%
B 2 Monthly 10 20%
C Monthly 5 10%
D Weekly 10 20%
E Daily 20 40%
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Figure 5.2
Frequency
10% 6 Monthly
2 Monthly
Monthly
40% 20%
Weekly
Daily
10%
20%
Interpretation:
- From the above data we can say that 10% people invest 6 Monthly, 10%
people invest Monthly, 20% people invest 2 monthly, 20% people invest
Weekly and 40% people invest daily.
Table 5.3
Sr. No. Source No. of people Percentage
A Share brokers 15 30%
B Friends 15 30%
C Bankers 10 20%
D Advertisements 10 20%
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Figure 5.3
Source
30%
Interpretation:
- From the above data we can say that, 30% people came to know about
sharekhan from share brokers, 30% people came to know from friends, 20%
people came to know from bankers and 20% people came to know from
advertisements.
Table 5.4
Sr. No. Services No. of people Percentage
A Yes 40 80%
B No 10 20%
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Figure 5.4
Services
20%
Yes
No
80%
Interpretation:
- From the above data we can say that, 80% people are satisfied by the
services provided by sharekhan and 20% people are dissatisfied with the
same.
Table 5.5
Sr. No. Brokerage No. of people Percentage
A Yes 40 80%
B No 10 20%
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Figure 5.5
Brokerage
20%
Yes
No
80%
Interpretation:
- From the above data we can say that, 80% people are satisfied by the
brokerage charged by sharekhan and 20% people are dissatisfied with the
same.
Table 5.6
Sr. No. Commodity No. of people Percentage
A Bullion 15 30%
B Agriculture 15 30%
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C Metals 10 20%
D Fossils/Energy 10 20%
Figure 5.6
Commodity
20% Bullion
30% Agriculture
Metals
Fossils/Energy
20%
30%
Interpretation:
- From the above data we can say that, 30% people trade in Bullions, 30%
people trade in Agriculture, 20% people trade in Metals and 20% people
trade in Fossils/Energy.
Table 5.7
Sr. No. Risk Factor No. of people Percentage
A Less Risky 10 20%
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B Risky 15 30%
C Very Risky 25 50%
Figure 5.7
Risk Factor
30%
Interpretation:
- From the above data we can say that, 50% people think that Commodity
market is very risky, 30% people think that it is risky and 20% people think
that Commodity market is less risky.
Table 5.8
Sr. No. Commodity Exchange No. of people Percentage
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A MCX 25 50%
B NCDEX 10 20%
C NMCE 10 20%
D Cant Say 5 10%
Figure 5.8
Commodity Exchange
10% MCX
NCDEX
20% NMCE
50% Cant Say
20%
Interpretation:
- From the above data we can say that, 50% people prefer MCX to invest,
10% people prefer NCDEX, 10% people prefer NMCI to invest and 5%
people are not able to decide any of the three exchanges.
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Table 5.9
Sr. No. Information No. of people Percentage
A Yes 20 40%
B No 30 60%
Figure 5.9
Information
Yes
40% No
60%
Interpretation:
- From the above data we can say that, 60% people think that advertisement
are not useful to get needed information and 40% people think that
advertisements are useful.
Q.10. What do you think about tips provided by Sharekhan about Commodity
market?
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Table 5.10
Sr. No. Tips No. of people Percentage
A Satisfactory 30 60%
B Dissatisfactory 10 20%
C Never depend on tips 10 20%
Figure 5.10
Tips
20% Satisfactory
Dissatisfactory
Never depend on tips
20% 60%
Interpretation:
- From the above data we can say that, 60% people are satisfied by tips
provided by Sharekhan, 20% people are dissatisfied by tips of Sharekhan
and 20% people never depend on tips of Sharekhan.
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Table 5.11
Sr. No. Seminar No. of people Percentage
A Yes 30 60%
B No 20 40%
Figure 5.11
Seminar
Yes
40% No
60%
Interpretation:
- From the above data we can say that, 60% people have attended the
seminars of Sharekhan and 40% people have not attended seminars
conducted by Sharekhan.
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Q.12. Do you think that the return earned form Commodity market is better
than which of the following instruments?
Table 5.12
Sr. No. Instruments No. of people Percentage
A Bank Interest 15 30%
B Post Office 25 50%
C Equity Market 5 10%
D Mutual Fund 5 10%
Figure 5.12
Instruments
50%
Interpretation:
- From the above data we can say that, 50% people earn more than Post
office, 30% people earn more than bank interest, 10% people earn more than
equity market and 10% people earn more than mutual funds.
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Table 5.13
Sr. No. Trading No. of people Percentage
A Delivery Basis 10 20%
B Renewal of Contract 30 60%
C Depends on Commodities 10 20%
Figure 5.13
Trading
60%
Interpretation:
- From the above data we can say that, 60% people prefer to trade on renewal
of contract, 20% people prefer to trade on delivery basis, 20% people trade
as per the different Commodities.
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Table 5.14
Sr. No. Future Commodity Market No. of people Percentage
A Yes 40 80%
B No 10 20%
Figure 5.14
20%
Yes
No
80%
Interpretation:
- From the above data we can say that, 80% people prefer to invest in
Commodity future markets and 20% people do not invest in Commodity
future markets.
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Table 5.15
Sr. No. Hedging No. of people Percentage
A Yes 25 50%
B No 15 30%
C Cant Say 10 20%
Figure 5.15
Hedging
20% Yes
No
Cant Say
50%
30%
Interpretation:
- From the above data we can say that, 50% people prefer to do hedging in the
Commodities available in Commodities market, 30% people donot prefer to
do hedging and 20% people cant say about hedging.
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Q.16. Which medium do you prefer for trading among some provided by
Sharekhan?
Table 5.16
Sr. No. Medium No. of people Percentage
A Trade Tiger 25 50%
B Share mobile 10 20%
C Relationship Manager 15 30%
Figure 5.16
Medium
Trade Tiger
30%
Share mobile
Relationship Manager
50%
20%
Interpretation:
- From the above data we can say that, 50% people prefer to trade by using
trade tiger software, 20% people trade by using Share mobile application
and 30% people trade offline by calling Relationship Manager.
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Q.17. What do you think about Share mobile application and Trade tiger
software provided by Sharekhan?
Table 5.17
Sr. No. Usage No. of people Percentage
A User Friendly 30 60%
B Difficult to use 10 20%
C Cant Say 10 20%
Figure 5.17
Usage
20% 60%
Interpretation:
- From the above data we can say that, 60% people found Trade tiger software
and Share mobile application User-friendly, 20% people are finding difficult
to use the same and 20% people cant say about it.
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CHAPTER 6
FINDINGS
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FINDINGS
In the prevailing competitive environment existing in the investment industry, the overall
market potential and promotional strategy is changing from time to time. So there is a
need to analyze the overall market efficiency and promotional strategy prevailing in the
market for the development of SHAREKHAN.
It is found from the study customer awareness toward SHAREKHAN in different aspects
are as follows:
1) The study says that, 14% people invest in equity market, 7% people invest in
derivative market, 7% people invest in forex market and 72% people invest in
Commodity markets.
2) The study says that, 10% people invest 6 Monthly, 10% people invest Monthly,
20% people invest 2 monthly, 20% people invest Weekly and 40% people invest
daily.
3) The study says that, 30% people came to know about sharekhan from share
brokers, 30% people came to know from friends, 20% people came to know from
bankers and 20% people came to know from advertisements.
4) The study says that, 80% people are satisfied by the services provided by
sharekhan and 20% people are dissatisfied with the same.
5) The study says that, 80% people are satisfied by the brokerage charged by
sharekhan and 20% people are dissatisfied with the same.
6) The study says that, 30% people trade in Bullions, 30% people trade in
Agriculture, 20% people trade in Metals and 20% people trade in Fossils/Energy.
7) The study says that, 50% people think that Commodity market is very risky, 30%
people think that it is risky and 20% people think that Commodity market is less
risky.
8) The study says that, 50% people prefer MCX to invest, 10% people prefer
NCDEX, 10% people prefer NMCI to invest and 5% people are not able to decide
any of the three exchanges.
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SHAREKHAN LIMITED
9) The study says that, 60% people think that advertisement are not useful to get
needed information and 40% people think that advertisements are useful.
10) The study says that, 60% people are satisfied by tips provided by Sharekhan,
20% people are dissatisfied by tips of Sharekhan and 20% people never depend
on tips of Sharekhan.
11) The study says that, 60% people have attended the seminars of Sharekhan and
40% people have not attended seminars conducted by Sharekhan.
12) The study says that, 50% people earn more than Post office, 30% people earn
more than bank interest, 10% people earn more than equity market and 10%
people earn more than mutual funds.
13) The study says that, 60% people prefer to trade on renewal of contract, 20%
people prefer to trade on delivery basis, 20% people trade as per the different
Commodities.
14) The study says that, 80% people prefer to invest in Commodity future markets
and 20% people donot invest in Commodity future markets.
15) The study says that, 50% people prefer to do hedging in the Commodities
available in Commodities market, 30% people donot prefer to do hedging and
20% people cant say about hedging.
16) The study says that, 50% people prefer to trade by using trade tiger software,
20% people trade by using Share mobile application and 30% people trade
offline by calling Relationship Manager.
17) The study says that, 60% people found Trade tiger software and Share mobile
application User-friendly, 20% people are finding difficult to use the same and
20% people cant say about it.
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CHAPTER 7
SUGGESTIONS
SUGGESTION
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SHAREKHAN LIMITED
CHAPTER 8
CONCLUSION
CONCLUSION
It was found that many people are investing in commodities market as compared to past
data and survey. Many people got awareness about commodity market through seminars
held by Sharekhan, some trade fairs arranged by Sharekhan, etc.
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It was also found that many people are only interested in trading in commodities on basis
of renewal of 2-3 months Contracts, very few trade on delivery basis.
It was also found that many people who deal with gold and silver are also doing hedging
in the same commodities, as it is giving more return.
There is an unfavorable feedback from the customers about brokerage charges as per
transactions. The company should take necessary steps to concentrate on the Brokerage
charges according to competitors.
Commodity market is another diversified avenue for the investment and earning a good
return. Many of the customers are not aware of trade tiger software. This usefulness
should be explained to them.
Customers with money to invest may be living in isolated areas with no proper telephone
or computer facility, the company may think of deputing relationship managers to help
the customers through proper guidance and by passing on relevant information.
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SHAREKHAN LIMITED
BIBLIOGRAPHY
BIBLIOGRAPHY
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SHAREKHAN LIMITED
www.sharekhan.
com
www.moneycontrol.com
www.mcxindia.com
www.ncedxindia.com
www.sebi.gov.in
www.investors.com
www.mcx-sx.com
www.xe.com
www.imeinventory.com
www.forexfactory.com
Previous project reports
News Papers
Sharekhans brochures
Sharekhans value Guide
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QUESTIONNAIRE
QUESTIONNAIRE
a) 6 Monthly
b) 2 Monthly
c) Monthly
d) Weekly
e) Daily
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b) No
Q.10. What do you think about tips provided by Sharekhan about Commodity
market?
a) Satisfactory
b) Dissatisfactory
c) Never depend on tips
Q.12. Do you think that the return earned form Commodity market is better
than which of the following instruments?
a) Bank interest
b) Post office
c) Equity market
d) Mutual Fund
Q.13. What kind of Trading do you prefer?
a) Delivery Basis
b) Renewal of Contract
c) Depend on Commodities
Q.16. Which medium do you prefer for trading among some provided by
Sharekhan?
a) Trade Tiger
b) Share Mobile
c) Relationship Manager
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Q.17. What do you think about Share mobile application and Trade tiger
software provided by Sharekhan?
a) User Friendly
b) Difficult to Use
c) Cant Say
ANNEXTURE
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- The New York Mercantile Exchange is the worlds biggest exchange for trading in
physical commodity futures. It is a primary trading forum for energy products and
precious metals. The exchange is in existence since last 132 years and performs trades
trough two divisions, the NYMEX division, which deals in energy and platinum and the
COMEX division, which trades in all the other metals.
Commodities traded: - Light sweet crude oil, Natural Gas, Heating Oil, Gasoline,
RBOB Gasoline, Electricity Propane, Gold, Silver, Copper, Aluminum, Platinum,
Palladium, etc.
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- The primary focus of LME is in providing a market for participants from non-ferrous
based metals related industry to safeguard against risk due to movement in base metal
prices and also arrive at a price that sets the benchmark globally.
- The exchange trades 24 hours a day through an inter office telephone market and also
through a electronic trading platform. It is famous for its open-outcry trading between
ring dealing members that takes place on the market floor.
Commodities Traded: - Corn, Soybean, Oil, Soybean meal, Wheat, Oats, Ethanol,
Rough Rice, Gold, Silver etc.
- In Jan 2003, in a major overhaul of its computerized trading system, TOCOM fortified its
clearing system in June by being first commodity exchange in Japan to introduce an in-
house clearing system. TOCOM launched options on gold futures, the first option
contract in Japanese market, in May 2004.
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