Professional Documents
Culture Documents
I realize that you were discussing important concepts that are going to help us write
our upcoming analysis essays and do well on the final, and I should have been paying
closer attention. From now on, Ill limit my classroom communication to helpful Dear Uncle, (informal letter format)
comments that are related to the subject matter and wait to discuss personal things
until after class.
I would like to apologize for a mistake, a mistake that might seem to be small but will Dear (Name of Recipient):
hurt you a lot. I regret for the incident that happened yesterday. You had told me to
Thank you so much for the patience and understanding youve displayed during this most
control my anger. I promised you that I will surely control it but yet I failed to keep the
regrettable situation. For myself and on behalf of (Name of Organization), please accept my
promise. Like the previous times I again got myself involved in an argument. I was
sincere apology for (Briefly Describe Error).
really upset yesterday. Thus I could not decide what is right and what is wrong.
(Add sentence to inform customer what has been done to correct the error. If you plan on
My parents are also angry with me for what I did. Uncle, you were right. Anger causes compensating the customer for the error, or providing a free gift as a token of your regret,
harm to no one else than ourselves. I am sorry for whatever I did. Today, I have learnt mention this here as well.)
an important lesson of life that one should kill the anger before its kills oneself. Uncle,
please forgive me. Let me assure you that we highly value your time and our business relationship. We will strive
to ensure that this error is not repeated in the future.
You will surely see a changed Madan the next time you meet me. Thank you Uncle,
(Inform the customer of any changes to policy or procedure that will help to ensure a similar
you are the best teacher I had ever had.
error will not occur in the future.
Yours sincerely For instance, if youve had a special meeting to inform all employees about the issue, this
would be a good thing to mention.) Thank you again for your patience and understanding. We
.............................................. hope to have the opportunity to serve you again in the near future.
(Sender Street Address)
you have any additional questions or wish to discuss this matter further, please dont hesitate to
(City, State, Zipcode)
contact me on my direct line at (xxx-555-1212), or you may also email me at
(joe@service.now).
(Date)
Sincerely,
(Recipient Name)
(Recipient Title/Position) (Sender Name) *Always hand-sign your name above in blue ink.
(Organization Name)
(Recipient Street Address) (Sender Title)
(City, State, Zipcode)