Sit in pairs and put the different parts of letter in correct order by putting numbers (1-9) in I also wanted

ed to thank you for giving me a warning instead of detention because my

the right hand side boxes. Say what type of letter is this: official/formal or
personal/informal. Also say what function the letter fulfils: requests, asks for information,
suggests, apologizes or expresses condolence or congratulation.
(Recipient Name)
(Recipient Title/Position)
(Organization Name)
(Recipient Street Address)
(City, State, Zipcode)
Thank you so much for the patience and understanding youve displayed during
this most regrettable situation. For myself and on behalf of (Name of
Organization), please accept my sincere apology for (Briefly Describe Error).
If you have any additional questions or wish to discuss this matter further, please
dont hesitate to contact me on my direct line at (xxx-555-1212), or you may also
email me at (joe@service.now).
Let me assure you that we highly value your time and our business relationship.
We will strive to ensure that this error is not repeated in the future. (additional
messages if any)
(Sender Name) *Always hand-sign your name above in blue ink.
(Sender Title)
Date
Sincerely,
(Sender Street Address)
(City, State, Zipcode)
For instance, if youve had a special meeting to inform all employees about the
issue, this would be a good thing to mention.) Thank you again for your patience
and understanding. We hope to have the opportunity to serve you again in the near
future.
Dear Mrs. Fischer,
I am writing to apologize for passing notes in class.
coach would have benched me if I had been late to practice. I promise you wont have
to make that decision again.
Sincerely,
Bill Tammen
Use the guideline and write an informal apology letter.
Address
Dade
Dear.............................,
I wanted to write you a letter to tell you that I am sorry. (Explain what you are sorry
for) .................................................................................................................................................
....... ................................................................................................................................................
........
I did it
because.............................................................................................................................. ............
...........................................................................................................................................
At the time I felt ............................................................................................................................
.......................................................................................................................................................
I now understand I was wrong and know you must have felt .......................................................
.......................................................................................................................................................
I know I cannot change what I did but I want you to know I am really
sorry............................... ................................................................................................................
........................................
Yours sincerely,
......................................

I realize that you were discussing important concepts that are going to help us write
our upcoming analysis essays and do well on the final, and I should have been paying
closer attention. From now on, Ill limit my classroom communication to helpful Dear Uncle, (informal letter format)
comments that are related to the subject matter and wait to discuss personal things
until after class.
I would like to apologize for a mistake, a mistake that might seem to be small but will
hurt you a lot. I regret for the incident that happened yesterday. You had told me to
control my anger. I promised you that I will surely control it but yet I failed to keep the
promise. Like the previous times I again got myself involved in an argument. I was
really upset yesterday. Thus I could not decide what is right and what is wrong.
My parents are also angry with me for what I did. Uncle, you were right. Anger causes
harm to no one else than ourselves. I am sorry for whatever I did. Today, I have learnt
an important lesson of life that one should kill the anger before its kills oneself. Uncle,
please forgive me.
You will surely see a changed Madan the next time you meet me. Thank you Uncle,
you are the best teacher I had ever had.
Dear (Name of Recipient):
Thank you so much for the patience and understanding youve displayed during this most
regrettable situation. For myself and on behalf of (Name of Organization), please accept my
sincere apology for (Briefly Describe Error).
(Add sentence to inform customer what has been done to correct the error. If you plan on
compensating the customer for the error, or providing a free gift as a token of your regret,
mention this here as well.)
Let me assure you that we highly value your time and our business relationship. We will strive
to ensure that this error is not repeated in the future.
(Inform the customer of any changes to policy or procedure that will help to ensure a similar
error will not occur in the future.

Yours sincerely For instance, if youve had a special meeting to inform all employees about the issue, this
would be a good thing to mention.) Thank you again for your patience and understanding. We
.............................................. hope to have the opportunity to serve you again in the near future.
(Sender Street Address)
you have any additional questions or wish to discuss this matter further, please dont hesitate to
(City, State, Zipcode)
contact me on my direct line at (xxx-555-1212), or you may also email me at
(joe@service.now).
(Date)
Sincerely,
(Recipient Name)
(Recipient Title/Position) (Sender Name) *Always hand-sign your name above in blue ink.
(Organization Name)
(Recipient Street Address) (Sender Title)
(City, State, Zipcode)