Professional Documents
Culture Documents
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CHAPTER 3
In the financial year 1995-96, Infosys Technologies became the first software
company to value its human resources in India. The company used the Lev &
Schwartz Model and valued its human resources assets at ? 1.86 billion. Infosys had
always given utmost importance to the role of employees in contributing to the
companys success. Analysts felt that human resources accounting (HRA) was a step
further in Infosys focus on its employees. Narayana Murthy, the then chairman and
managing director of Infosys, said :Comparing this figure over the years will tell us
whether the value of our human resources is appreciating or not. For a knowledge
intensive company like ours, that is vital information.
The concept of HRA was not new in India. HRA was pioneered by public
sector companies like Bharat Heavy Electrical Limited (BHEL) and Steel Authority
of India Ltd. (SAIL) way back in the 1970s. However, the concept did not gain much
popularity and acceptance during that time. It was only in the mid -1990s, after
Infosys started valuing its employees, that the concept gained popularity in India. By
2002, HR accounting had been introduced by leading software companies like Satyam
Computers and DSQ Software, as well as leading manufacturing firms like Reliance
Industries.
HR managers were quick to respond on the above developments by stating
that more and more organizations have now started to realize the importance of
skilled workforce. They felt that to be successful in highly competitive markets,
companies require to continuously improve the level of performance of their
workforce. HRA enabled companies to understand whether the skill sets of their
human capital was appreciating or not. R. Krishnaswamy, an actuarial accountant
said, The value can be used internally by an organization to make comparisons from
unit to unit, from year to year, as well as within its industry.
Stock market analysts felt that the comprehensive disclosure policy was
becoming a differentiating factor among companies in various industries. Yezdi H.
Malegam, managing director, S.B. Billimoria & Company commented, In the last
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few years, people are realizing that their intangible assets are worth much more than
their tangible ones. Now an attempt is being made to put a value to these intangibles,
and to bring these hidden values to book. Analysts felt that HRA was an investor
friendly disclosure, and assured stakeholders that the company has the right human
capital to meet its future business requirements.
Infosys HRA model was based on the present value of the employees future
earnings with the following assumptions:
- An employees salary package included all benefits, whether direct or
otherwise, earned both in India and in a foreign nation.
- The additional earnings on the basis of age and group were also taken into
account.
To calculate the value of its human assets in 1995-96, all the 1,172 employees of
Infosys were divided into five groups, based on their average age. Each groups
average compensation was calculated. Infosys also calculated the compensation of
each employee at age of retirement by using an average rate of increment.
The increments were based on the industry standards, and the employees
performance and productivity. Finally, the total compensation of each group was
calculated. This value was discounted at the rate of 27.36 percent per annum which
was the cost of capital of Infosys, and the sum of the values of all the groups was
calculated to arrive at the figure o f? 1.86 billion. The formula used by Infosys was as
per the Lev and Schwartz model.
Infosys believed that valuing intangible assets and reporting it in the balance sheet
and other financial statements would help the investors to evaluate the market
worthiness of the company. In its 2009 annual report, the company stated, The
dichotomy in accounting between human and non human capital is fundamental. The
latter is recognized as an asset and is therefore recorded in the books and reported in
the financial statement, whereas the former is totally ignored by accountants. The
definition of wealth as a source of income inevitably leads to the recognition of
human capital as one of the several forms of wealth such as money, securities and
physical capital. To evaluate its intangible assets including the human assets and the
Infosys brand, Infosys has framed models based on a score sheet from the book The
New Organizational Wealth.23
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Table No. 1
The Infosys Intangible Assets Score sheet
Knowledge Capital
Growth / Renewal
Efficiency
Sales per support staff . 24.3 15.5 Value added per 1.987 1.546
(in ? Million) employee (in ?
million)
Stability
Average age of support 30.61 31.14 Average age of all 25.67 26.14
staff (years) employees (years)
In table 1 it has given the Asset Score sheet relating to its intangible assets
including human resources. This is perhaps the one of few companies to have given
such detailed analysis including growth of intangibles, Efficiency of its software
engineers and its supporting staff too. The average age of all employees and
supporting staff given for two years, may from the basis of computing value of its
human resources.
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The value of human resources at Infosys rose from a humble figure o f? 1.86 billion
in 1995-96 to ? 51.23 billion as on March 31, 2001. In 2001, Infosys valued its human
resources based on the present value of the future earnings of its employee with the
following assumptions:
- Employee compensation included all direct and indirect benefits earned both
in India and abroad.
- The incremental earnings based on group/age was considered.
- The future earnings were discounted at 21.08% in 2001, compared to 22.29%
in 2000 being the cost of capital for Infosys. Beta was assumed at 1.54 based
on an average beta for software stocks in the US.
Table No. 2
Value of Human Resources in Infosys
As on March 2001 2000
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The table 2 gives value of its human resources in billions of rupees. Here the
company has divided its employees in three groups viz. Production employees,
Supporting technical staff and others. The highest number and value of employee
being that of production department, as it is the main activity of the company. The
company is giving so much importance to its employees and so the value of its HR of
production department which was ? 19.65 billion in 2000 has increased to ? 44.065
billion in 2001. Which is an increase of 124% in one year only. Similar increase is
noticed in value of support technical staff which also increase from ? 0.817 billion to
? 3.03 billion again an increase of nearly 270% within one year. The total value of
24 Support -technical includes trainees, employees m R&D activities and support personnel allocated to
production.
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human resources which was ? 22.37 billion in 2000 has jumped to 51.23 billion
rupees in the year 2001.
Table No. 3
Revenues and Value of Human Resources in Infosys
As on March 31 2009 2008
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All these the company has done, as reported by Mr. Murthy that by adopting
HRA, the company could determine whether its human asset was appreciating over
the years or not.
Infosys reported several benefits due to the early adoption of HRA, Murthy
felt that by adopting HRA, the company could determine whether its human asset was
appreciating over the years or not. This information was important for the company as
its success depended solely on the knowledge of the employees. In addition, the
company could also use this information internally to compare the performance and
productivity of employees in various departments.
HRA also helped Infosys to decide the compensation of employees. The
company ensured that it compensated each employee according to his/her worth.
Mohandas Pai, CEO, Infosys explained, We are entering an era when compensation
will be directly correlated to what an individual is capable of earning - not to his rank
or seniority. Above all, HRA helped Infosys in identifying and retaining valuable
employees.
Table No. 4
Infosys Balance Sheet (Including Intangible Assets)
Sources of funds (As on March 31, 2010) Shareholders Funds ? In million
1,73,475
Intangible assets
44
Brand equity 36,907
18,237
Provisions 2,112
1,73,475
BHEL recognizes that in any organization the value of its employees cannot
be over emphasized. It has been valuing and reporting human asset in its annual
reports since 1978-79. the human assets valuation is done by following the Lev &
Schwartz model and application of a discount factor of 12% per annum on the future
earnings to arrive at the present value of human resources. Prior to 1981-82, BHEL
was using Lev & Schwartz model without any changes but since 1981-82, BHEL one
change from the model has been made which assumes the maintenance of staff
strength at the existing level and replacement as and when retirement takes place.
BHEL disclosure value of its human assets in its annual report 1987-1988 in the
following manner.
Table No. 5
BHEL HUMAN ASSET ACCOUNT VALUE OF HUMAN ASSETS
1987-88 1986-87
Ratios
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Turnover / Human Resources 1.27 1.26
Just like Infosys Technologies, BHEL has also given due importance to its
human capital and started showing the value of human resources as an asset in the
additional balance sheet meant for further information from the Table 5 it seems the
company has divided its human resources into six groups: Executives who take
decisions and its value has increased from ? 3,960 crores to 4,744 crores. The second
group is that of supervisors who control and direct employees and workers working in
their departments. They are very valuable staff as they are the persons who extract
work from workers and artisans and direct them as their performance. The third group
consists of artisans who are working at the grass root level and on whose efficiency
and sincerity depend the performance of the company. As their age and experiences as
well as their pay scale increase, their valuation also goes up from year to year. The
fourth group relates to supporting technical staff. Though their importance is very
much less, without them the continuity of production would be disturbed and
efficiency would suffer. Hence, they form a separate group. The fifth group consists
of clerical and other office supporting staff. In fact, without their help, the production
staff would not be able to perform their duties efficiently. All the records of
production, purchase and sales are kept by this staff and even the calculation and
payment of salaries and wages are in their hands. But they are not as significant as
artisans and executives and hence their valuation is limited. The unskilled and semi
skilled staff is equally important. However trained and intelligent the artisans and
executives may be, they cannot perform. The total valuation of human resources has
increased from ? 15,889 crores to t 18,265 crores within a year, which is an increase
of nearly 15%.
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The ratios given in the table 5 also shows significant importance of human
resources. The ratio of turnover of human resources and ratios of turnover of fixed
assets are almost equal suggesting that only use of fixed assets is not important in
business.
3.3 H R A IN STEEL AUTHORITY OF INDIA LTD (SAIL)
48
-j 2
The first group consists of Managers and it will be noticed that there are no
managers who are below the age of 25 years. For age group of every ten years the
figures given are ? 9.12 crores, between age group of 35 to 45, the value is the
maximum, namely ? 90.56 crores, while in the age group above 50, the value is ?
30.63 erore. The total value of managerial group is given as 188.30 crores of rupees.
The second group consists of executives who have to carry out decisions made by the
top managers and other managerial personnel. There are a few executives below the
age of 25 and their value is put at ? 96.34 crores, while the maximum value of
executives is ? 466.90 crores in the age group of 35 to 45 years. It means the most
executives are quite young and the total value of executive personnel is ? 1183.94
crores. The third group comprises supervisors. Here again the maximum value is
between age group of 35 to 45 years which is ? 1050.53 crores. The fourth group is
meant for clerical staff. Analyzing the values given for this group you seems that
there are very few persons below the age of 25 years valuing only ? 20.44 crores,
while most of the persons retire above the age of 50, where the value of the whole
clerical staff is only ? 9.59 crores. Then comes group of skilled workers, who form
the highest vale amounting to
? 3031.63 crores out of total value of ? 9588.99 crores, which is the value of all the
human resources. The next is importance o f? 2215.63 crores.
The last group consists of semiskilled and unskilled workers who are also
equally important The company has given social balance sheet in the new form. On
the liabilities side there are only two items, one of which is the social equity which is
Employees contribution, which forms 98% of the total equity. As against that the
value of human resources shown on the Assets side is ? 9588.49 which is almost the
same as in the previous year.
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Table No. 7
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Resources is that while these have infinite potential yet whatever is realized out of
this resources is generally akin to the tip of the iceberg the remaining whole lot lying,
submerged untapped. Deliberate efforts have therefore, to be made to augment the gap
between Actual and potential Human Resources may also be branded as
Mother Resources through the medium of which other scare resources viz.
Machined, material, money are organized, coordinated, directed and controlled.
Maximum realization of the Potentialities of this Mother Resources is at crucial
importance for success of an enterprise. The in-house management and leadership
styles the participative, collaborative and supportive climate, the motivational
environment, care concern and fellow feelings for each other, the freedom and
flexibility to operate within given frame-work of organizational goal and objectives
productivity oriented performance yard sticks and continued managements positive
awareness for training & development effort to keep the threat of human obsolescence
at bay are some of the essential inputs for tapping this resource of human assets.
Besides, the human resources, the highly perishable by mere efflux of time unless
they are effectively and meaningfully put to use continually.
CCI is fully conscious of these phenomena and gives utmost attention and
priority to maintain the human assets in fine fettle. The procurement, development,
compensation, integration and maintenance of human resources are thoughtfully
planned, skillfully organized, carefully controlled and deftly directed so as to secure
the meaningful and the individuals needs, organizational goals and social objective
are successfully accomplished.
A good insight into existing human potential can be well perceived through
the profile of the human power distributed profession wise and age wise 15.21% of
the total employees strength of CCI represent technically and professional qualified,
degree/diploma holders. As such 30.52% of total strength of the organization are in
the age group of 36-50 year. However, average age of our employees comes to 52
years. The board distribution of CCIs human force is as under:
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TABLE No. 8
PROFESSIONAL PROFILE
No. of employees '
S.No. Particulars
As on 31-3-2010 As on 31-3-2009
3 Graduate Engineers 27 32
4 CA/SAS/ICWA 09 09
5 MBBS 1 1
6 MBAs 22 24
8 Professional Diploma 53 55
Holders
9 Post Graduate 58 59
Table no. 8 shows the total number of employees which were 1159 on 31-3-
2009 and 1078 on 31-3-2010. These are classified on the basis of qualification. The
company has classified the employees into 12 groups on the basis of qualifications.
Engineers are divided into four categories, viz. post graduate engineers (3 only),
Engineers with MBA (1 only), Graduate engineers 27 and 32, and Engineer diploma
holders 48. Accountancy professionals like CA, ICWA are nine only which MBAs are
22 and 24. There is one more inferior category of engineers namely ITI certificate
holders who are large in number 235 in 2008-09 and 225 in 2009-10. Other degree
holders, post graduate are 58 and 59 while graduates are 197 and 213 for 2010 and
2009 respectively.
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TABLE No. 9
The age wise and category wise distribution of employees as on 31-3-2010 is
given below:______________________________________________________
Years
Executives 1 15 35 52 17 120 51
Supervisors 2 10 30 87 45 174 52
Semi 3 13 46 87 30 179 51
skilled
Unskilled 5 14 28 43 24 114 51
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financial statements, the former is totally ignored with the accelerated growth in
science and technology the value of human capital is gradually increasing and hence it
is essential for a company to reflect the investment in human resources.
In the absence of clear cut well defined and universally accepted model for evaluation
of the economic worth of human assets of a company an attempt has been made to
assess the same, by working out the present value of the anticipated future earnings of
the employees taking into account the present pay scales and the promotional policies
being followed. The computation has been based on the guidelines and principles
enunciated in the economic models developed by Lev & Schwartz.(1971) Eric
Flamholtz (1974) and Jaggi & Lau (1974) with appropriate modifications found
necessary.
The company has given much importance to its human capital as it said in its
latest report Human Resources are of vital importance and significance to an
employee and constitute a primary segment of the total resources held....Human
Resources may also be branded as Mother Resources through the medium of which
other scarce resources are organized, co-ordinated, directed and controlled.
Hence the company has given considerable information about its human
resources, classified on the basis of qualifications and age of employees and has given
valuation of these employees group wise.
Table 10 shows the values of human resources group wise. As stated by the
company,
The total value of human assets of the company evaluated on the lines
indicated above is as follows.
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TABLE No. 10
Total value of human assets of the company
As at 31-3-2010 As at 31-3-2009 As at 31-3-2008
Category Value in No. of Value in No. of Value in No. of
Lakhs Employees Lakhs Employees Lakhs Employees
The dichotomy in accounting between human and non human capital is rather
fundamental in that while the latter if recognized as an asset and recorded as such in
the financial statements, the former is totally ignored. With the accelerated growth in
science and technology, the value of human capital is gradually increasing and hence
it is essential for a company to reflect the investment in human resources.
Table 10 depicts the values of human resources for consecutive three years.
For this purpose, the total number of employees has been divided into six categories,
namely Executives, Supervisors, skilled workers, semi skilled workers Clerical and
other Supporting staff and Unskilled workers. The total number of employees at the
end of 2007-08 was 1460 and it was valued at ? 160.314 crores. The number of
employees at the end of 2008-09 was 1159 and its valuation was put at ? 202.8528
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crores and at the end of 2009-10 the total number of employees was 1078 and they
were valued at ? 237.529 crores.
It seems the company has done commendable job in the field of human
resource accounting. As there is no standard method of valuing human resources, the
company has made use of Lev and Schwartzs model with necessary modifications.
Table No. 11
(B) Other
Benefits
5. Subsidised 24 49 48 36 46 47
transport
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6. Social & 132 115 120 102 100 108
cultural
activities
The company has given costs which it is incurring for the last 6 years. As per
table 11, the salaries and other benefits to the staff which are amounted to ? 11,499
crores has risen to ? 31,173 crores. The average number of employees is 23,567
which has increased to 21,196 employees. The average cost of employees
remuneration and other benefits per annum is ? 13,22,739.
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Table No. 12
Revenue Expenditure on Social Overheads for the year ended 31st March, 2010
Sr. Particulars Town Educat Medic Sub. Social Sub. Total Land Previou-
no ship -ion & al scapin- s
school Tran & Cant
g
(Lak- Faciliti sport een Year
-h) Facilit -es Cultural &
ies
Activities wastel
and
develo
pment
3 Rates & 21 21 1 33
Taxes
(1-6)
Year
The company has given importance to its human resources but has not been
able to provide valuation o f its human resources. The company said in its Report,
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Your company take pride in its highly motivated competent human resource that has
contributed its best to bring the company to its present stature. The productivity of
employees if reflected in the consistent improvement of Man-MW ratio over the
years. The total employees strength of the company stands at 24,713 as on 31-3-2009
against at 24,547 as on 31-3-2008.
Table no. 12 shows the Revenue expenditure on social overheads. The table
shows the expenditure of the company on employees of the company. The net
expenditure on employees amounted to ? 2,856 in 2010 against ? 3,105 in the year
2009.
Table No. 13
(A) Technical
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Table No. 14
Valuation as on 31st March, 2010 of ONGC
Employees Age Distribution Value per
Total
Group Employee
(A) Technical
(B) Non
Technical
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total personnel in 2009-10. In 2008-09 also the technical personnel were 22,562 out of
the total of 33,035 persons.
Considering the number of employees in the basis of age groups the
maximum employees are between the age of 41 to 50 years and 51 -60 years out of the
total 32,826 in 2009-10. It seems, the company has adopted a policy of keeping their
staff highly satisfied, so that the most of the employees have decided to stick to then-
jobs in ONGC so that most of there are of the age between 41 to 60 years.
Table 2 gives the valuation of human resources age wise. The total value of all
personnel executive and non executive, technical and non technical is ? 43,135.40
crores as on 31-3-2010. The division between technical staff and non technical staff is
? 32,965.9 crores and for non technical staff it is ? 10,169.5 crores.
s
Comparing the valuation of human resources age wise it seems that the
valuation of person between the age group of 41 to 50 years is the maximum, being
? 21,170.6 crores out of the total of 43,135.4 crores of rupees.
The valuation of human resources between technical and non technical staff it
revels that the total value of technical personnel has been put at ? 32,965.9 crores as
against t 10,169.5 crores for non technical staff. It is due to the fact that the main task
of the company is of technical nature and hence the number of employees are also
more and their efficiency is also more than that of non technical staff.
It may also be noted that await discounting the future earnings of employees,
the discount factor taken into account is 7% only, which may be the cost of capital of
the company.
Secondly, it has been stated that the valuation is based on most widely used
model Lev and Schwartz, without any modifications as some other companies do.
It has also been stated that the future earnings are based on the current
involvements, which would give incorrect valuation looking to the fact the cost of
living is rising very fast and frequent revisions have to be made in the pay scales of
employees. Some estimate would have been better taken while estimating future
earnings of employees.
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3.7 H R A IN HINDUSTAN PETROLEUM CORPORATION
LIMITED (HPCL)
Age Distribution
Employee Group Total
21-30 31-40 41-50 Above 50
Average Age 44
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Table No. 16
Valuation as on 31st March, 2010 of HPCL
? / Crores
Particulars 2009-10 2008-09
15,654 13,147
46,879 43,235
Ratios (in %)
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discloses the number of employees age group wise. Company has grouped the
employees into four categories on the basis of age. Personnel between the age group
of 21 to 30 years, 31 to 40 years, 41 to 50 years and rest above 50 years. The total
number of employees as shown is 11,291 of which Management personnel are 4,775
and Non management personnel are 8,512. The maximum number of employees in
both the groups are in the age group of 41 to 50 years. It is a fire blend of young
persons and experienced and middle aged persons. The average age of employees is
44 years which for a company of long standing is ideal.
Table no. 16 of valuation of human resources the company has not classified
human resources into six categories suggested by Lev and Schwartz and followed by
most of the companies. But it has grouped them into two categories, namely,
Management employees and Non management employees. The total value of human
resources which was ? 13,147 crores in 2008-09 has increased to ? 15,654 crores in
2009-10. O f these the total value of Management employees was ? 9,341 crores and
of Non management employees ? 6,313 crores in the year 2009-10.
Another novel way of presentation of human resource valuation is the
comparison between human resource assets and other Assets of the total value of all
assets in 2009-10 ? 46,879 crores (? 43,235 crores in 2008-09) which comes to
33.39% in 2009-10 (30.41% in 2008-09). The employee cost has been computed as
? 1,617 and ? 1,137 crores in 2009-10 and 2008-09 respectively.
It may also be noted that this company while valuing human resource
accounting has discounted the future earnings of employees at 8.25%. While some
companies take the discount factor at 20%, 12%, 15% and so on. It would be equal to
the cost of capital of the respective company.
The company has presented its balance sheet with valuation of human
resource assets in a different way than what other companies do. Even the ratios given
are different than the ratios given by other companies like Infosys, BHEL etc.
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