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JEANETTE VOUTYRAS, M.P.A., M.S.

, MT (ASCP)
Chardon, Ohio 44024 Email: jvv0752@gmail.com Home: 440-285-7014 Cell: 440-409-3705c
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SUMMARY
As a Regional Director, with over fifteen years of experience, worked in biomed environments in world-class
quality programs, process, operation improvement, and cost management. Gained experience in national sales,
planning and management. C-suite recognition-earning sought-after customers in record time over competition.
Excellent communication and problem solving skills with the ability to forge strong customer relationships &
cross-functional teams while coaching through influence and creating ³can-do´ multi-cultural environments.

*Leveraged Superior sales results å nternational Experience


*Lean Six-sigma certified *Full P/L Responsibilities
*Competitive Analysis *Customer Satisfaction
*Continuous Improvement *Team Development

PROFESSIONAL EXPERIENCE
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1000 employees internationally with annual sales DKK $1.6B
Œ  is a global leader in cancer diagnostics. Dako¶s Corporate Headquarters are located in Glostrup, 12 km (8
miles) from Copenhagen, the capital of Denmark. Dako provides reagents, instruments and software for high
quality cancer diagnosis.
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è Gained exceptional prospecting skills and technical knowledge in pathology & molecular biology.
è ›treamlined customers workflow throughout the U.›. by analyzing and improving their histology
processes utilizing Lean six-sigma strategies.
è ntroduced Value stream mapping and produced spaghetti diagrams of workflow before and after
new instrumentation using Visio 2003.
è rovided time study analysis for best production and patient turn-around time performance.
è Yrained and proficient in Excel, Word, Outlook, salesforce.com and database applications.
è Experienced in delivering presentations to C-suite. resented company products at National
trade shows and exhibitions programs for molecular biology.
è roduced & resented to ›tate ›ociety of Histotechnology Meetings: µYo Err is Human, atient
›afety is Divine.¶
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1600 employees with annual sales $143M
Hillcrest Hospital is a full-service, 327-bed hospital located in Cleveland. Since 2003, the hospital has been named
among the "100 Top Hospitals: Benchmarks for Success" by Solucient for 8 years. Hillcrest Hospital partners with
the Cleveland Clinic Foundation and other area hospitals to form the Cleveland Clinic Health System. The
Cleveland Clinic Health System-East offers a full continuum of health care services to Northeast Ohio residents
with over 4,000 employees.
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ü        1997 to 2008
è Championed territory planning by motivating business development: Growth of business enabled
both community expansion and lower cost per unit for the hospitals with RO of $20M annually in
net revenue.
è Got to the revenue by servicing 5,000 additional Outreach beds by ›elling and Marketing lab
services to hospitals, quality area nursing homes, 65 physician offices and clinics supporting
›ervice Channels back to Hospitals.

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JEANETTE VOUTYRAS, M.P.A., M.S., MT (ASCP) Page 2
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è Maintained exceptional performance and process improvement initiatives and practices for four
hospital laboratories, 200 FYE¶s, based on accreditation standards, guidelines and best practices;
includes sharing with other departments regionally and across the Cleveland Clinic Health
›ystem. ›aved system $750K annually in operational improvements while maintaining K ¶s.
è Related effectively with physicians at all levels of the organization with the ability to strategically
focus with very strong orientation toward system process improvement.
è Administered athology Council across the Cleveland Clinic Health ›ystem East Market.c
è Reduced Blood Costs to the ›ystem by $1.5 M annually.
è Change agent - skilled in roject Management and as a role model.
è Developed, designed, built and opened several satellite labs including ›agamore,
Lakeland/Erieside, Ywinsburg, and Chagrin Valley Laboratory ›ervices.
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ë33 employees, annual sales $76.4M
South Pointe Hospital has a facility of more than 200 beds located in Cleveland. The center provides laboratory and
advanced tests that include radiology, X-ray, magnetic resonance imaging, tomography and CT scan. The hospital
is accredited by the Joint Commission on Accreditation of Health care Organizations, and the American
Osteopathic Association.
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è Merged allopathic and osteopathic acute hospital laboratories into one with savings of $.5M
annually.
è mplemented a laboratory information software process improvement plan that reduced staffing
and improved lab result information to floors in 3 months.
è Familiarity with hospital ED operation and workflow, understanding of outpatient revenue cycle
products and their associated customer interactions.
è Yrained personnel in risk management, Y M, Root cause analysis, and team dynamics.
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è Responsible for ë0 employees and growth for 10 laboratory sites throughout the Cleveland area.
EDUCATION
Master of ublic Administration, Cleveland State University, Health Care Track, June 1997
Master of ›cience, Major - Biology - Cleveland State University, March 1977
Bachelor of ›cience, Major - Zoology - Ohio University, Athens, OH, June 1974 c
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Nursing Home Administrator license & MYA›C & U.›. Driver¶s
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Certified Lean Six-Sigma Green Belt, fall 2009, currently working on Black Belt project
Only ancillary Department to receive award for exceptional contribution for Corporate Compliance
SOUTH POINTE American Clinical Laboratory Publication, March 2002
HILLCREST Chematology publication, 2003
EUCLID Autologous Blood utilization selected for 2004 publication
President¶s Quality Award 1998
PROFESSIONAL DEVELOPMENT
Microsoft Word & Excel-advanced, Executive War College, Annual NSH meeting
AFFILIATIONS
Ohio Award for Excellence examiner
Northeast Ohio Healthcare Administrators, NSH & ASCLS

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