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Science, University of Southern California, and David Locke, sector. With the amount of outsourcing that pharmaceutical and
Doctoral Candidate, Regulatory Science, University of biotechnology companies are performing now, these are two very
Southern California, US. important areas of job growth.
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Next we can look at careers that are strategic and those that
are operational. Many individuals progress from operational
Keywords roles into those that are more focused on regulatory liaison (with
Regulatory affairs specialties; Survey; Job titles; Skill sets. health authorities), policy and internal/industry innovation, but
others can be quite content (and very successful) in remaining
Abstract operational. Typically, this distinction can be found in the terms
When one looks at the myriad career options open to professionals
in regulatory affairs (RA) it can be somewhat overwhelming
to understand what these jobs entail, from both a business
standpoint as well as from a skills and competency perspective.
Results of two recent longitudinal surveys, conducted in
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regulatory affairs strategy versus regulatory operations.
Regulatory operations personnel are usually involved heavily with
submissions support, and are technically very knowledgeable, but
clearly there is a role and a need for RA staff to be knowledgeable
and involved with all major filings and possess many of these same
2007 and 2013, which assessed trends in hiring needs and
skills, as there is a great deal of strategy that goes into filings,
training practices in US medical-product companies, will
especially those that are global.
contribute to this discussion.1 As these and other data suggest,
of
Likewise, there are other specialties within specialties of RA,
there is a strong and relatively stable demand for professionals
throughout regulatory and quality job categories. namely functions that are responsible for chemistry, manufacturing
and control (CMC) information, or what are known as CMC
regulatory professionals. This sub-specialty has long been
Specialties established within pharmaceutical organisations, as have careers
Performing a simple internet search for jobs in regulatory affairs (RA) dealing with the regulatory aspects of advertising, labelling and
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in the medical products area yields hundreds of hits and a multitude promotional materials and those that are more clinical-focused.
of job titles. It is worth looking at and sorting these to understand With increased regulatory guidelines and requirements within
what areas of expertise have emerged in RA over the years. these disciplines, there continues to be a growing need for these
One of the most obvious characteristics deals with the specialists who have very specific backgrounds and come with
highly honed technical skills.
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many technical disciplines. Also within the drug sector there are management (RIM)) to maintenance of databases and repositories
RA professionals who focus on innovative products and those who of relevant guidances, to more skilled activities involving the analysis
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deal with either generics or over-the-counter (OTC) products. Each and interpretation of this mountain of information.
of these will require different technical knowledge and experience Another new area of expertise that previously may have resided
and have geographical implications. And of course, there are also solely with the business development functions of a company is in the
the combination products (drug/device) and companion diagnostics area of health technology assessment (HTA). HTA is used to determine
and biomarker development specialists within each of these groups. the cost-effectiveness of products and is becoming more focused
upstream in a products development, as data need to be collected
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Finally, there is a continuing trend to include quality assurance (QA) egulatory (Project) Manager Often this position does not
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under the umbrella of RA, and in fact many positions at higher levels involve the management of staff only projects (RPM), but when
are deemed RA/QA positions. While it is inherent that RA functions it does it is usually in a small team setting. Regulatory managers
ensure compliance and overall quality of regulated products, it will typically have responsibility for time-sensitive activities and
should be cautioned that this reporting structure has associated risk provide input for strategy decisions.
associated, as QA must function independently where auditing of Associate/Director RA This leadership position is more strategic
regulatory functions is required. than the technical and tactical manager positions and will require
The professional development framework described by the experience and expertise that is either directly related to product
Regulatory Affairs Professionals Society (RAPS)) in its 2013 development and lifecycle or specific activities within a company,
publication1 (with permission) provides an excellent visualisation of such as advertising/promotion or pharmacovigilance reporting.
these many components (see Figure 1). Vice President/Head of RA This represents the most senior and
strategic level that RA professionals will attain within this
Levels and leadership discipline.
One other area for discussion that may be confusing for people
both within and external to the world of regulatory involves the job Skill sets
titles that are used. Although there are basically only five terms A number of papers have been published which have suggested
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used, they may vary widely on the skills that are needed for each. that regulatory positions have been difficult to fill because the pool
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egulatory Associate/Coordinator This is an entry-level of qualified applicants is limited and because the mushrooming
position where staff will develop the basic knowledge needed regulatory framework and associated regulatory burden has put
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to participate in the processes and procedures for regulated significant strain on the existing population of regulatory affairs
products. professionals worldwide.2 Much of the work to date has focused
Regulatory Specialist This is the next level in the progression of on salary statistics and did not capture information about the skills
experience for a RA professional and may be when the employee that companies are looking for in their hiring. This has prompted a
begins to specialise. These positions often focus on specific recent study to be conducted that analysed responses from medical
technical skills and project management techniques. products firms surveyed at two different time points spaced six
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Source: RAPS
Figure 2: Which of these products does your firm manufacture? (Respondents were encouraged to identify all that apply.)
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years apart.3 The survey included questions regarding the hiring were found to be employed in companies of a full range of sizes; most
challenges faced by regulatory, clinical and quality assurance responses (30%) originated from companies employing between
departments. Results suggest a stubbornly large vacancy rate and 1,00010,000 individuals over the two surveys. Survey participants
a difficulty in identifying new entrants who have appropriate skills, often had experience in more than one product type but the respondent
with relatively few in-house solutions to ensure systematic training. group appeared to include more individuals from medical device than
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In the first survey, done in 2007, responses were obtained from 395 pharmaceutical backgrounds (see Figure 2).
individuals. In the second, 2013 survey, a somewhat smaller rate of When respondents were asked about openings in their respective
responses was obtained from 152 individuals, as might be expected companies and departments, the results showed vacancies in various
because many of the individuals from the original survey could not be job categories which were distributed at all levels of the hierarchy,
reached. The career stages of the respondents ranged from associates but most vacancies were reported at associate, specialist and
to presidents; the most common title was manager. Respondents manager levels. In RA, more than half (67%; 56%) of the companies
Figure 4: When considering hiring an entry-level candidate, which of the following skills are mandatory? (Results are
presented as a percentage of overall respondents; multiple choices were permitted.)
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in which vacancies were reported had openings at the associate writing skills, product knowledge and overall industry experience
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level, and a slightly smaller number (45%; 47%) also had vacancies seem to be lacking in a high percentage of candidates.
at the manager level (see Figure 3). Companies have identified that key skills for entry-level positions
Survey questions also explored the expectations of companies with include not only good technical skills and product knowledge,
respect to applicant qualifications. The mandatory characteristics but also soft skills such as good writing skills, and professional
most frequently identified for entry-level candidates were good appearance and behaviour. Luckily these soft skills can be taught,
writing skills (71%; 77%), good technical skills (64%; 73%), good either formally or informally.
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verbal skills (65%; 68%), professional appearance and behavior Despite these challenges, and because there are non-traditional
(57%; 50%) and previous job experience (49%; 51%) (see Figure 4). ways to enter RA and so many niche specialties within this sphere,
Interestingly, almost no respondents identified that knowledge of the career path of a regulatory professional continues to be one with
a foreign language was mandatory in either survey. When asked to longevity and variety.
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across all three areas surveyed RA, QA and Clinical Affairs (CA) affairs professionals?, Journal of Medical Device Regulation, 2006;
and included a question that was region-specific (US), specifically May:18-23.
around FDA regulations. 3. D Locke, F J Richmond. Hiring and Training Needs in the Medical
Products Industry: Focus on Regulatory, Quality and Clinical Professions.
Conclusions USC, 2014. https://regulatory.usc.edu/files/2014/08/Locke_Richmond_
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