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Evidence of Structure-Specific Teamwork


Requirements and Implications for Team
Design
1. Daniel Lafond1
2. Marie-Eve Jobidon2
3. Caroline Aub3
4. Sbastien Tremblay4
1. 1
Defence R&D CanadaValcartier, Qubec City, Qubec, Canada
2. 2
Defence R&D CanadaToronto, Ontario, Canada
3. 3
HEC Montral, Qubec, Canada
4. 4
Universit Laval, Qubec City, Qubec, Canada
1. Dr. Daniel Lafond, Defence Research and Development CanadaValcartier, 2459, Boulevard Pie-
XI Nord, Qubec City, Qubec, Canada G3J 1X5 Email: daniel.lafond@drdc-rddc.gc.ca

Abstract

This article reports an experiment using the C 3Fire microworlda functional simulation of command and
control in a complex and dynamic environmentin which 24 three-person teams were organized according
to either a functional or multifunctional allocation of roles. We proposed a quantitative approach for
estimating teamwork requirements and comparing them across team structures. Two multiple linear
regression models were derived from the experimental data, one for each team structure. Both models
provided excellent fits to the data. The regression coefficients revealed key similarities and some major
differences across team structures. The two most important predictors were monitoring effectiveness and
coordination effectiveness regardless of team structure. Communication frequency was a positive predictor
of performance in the functional structure but a negative predictor in the multifunctional structure. In regard
to communication content, the proportion of goal-oriented communications was found to be a positive
predictor of team performance in functional teams and a weak negative predictor of team performance in
multifunctional teams. Mental load was a useful predictor in functional teams but not in multifunctional
teams. Results show that this method is useful for estimating teamwork requirements and support the claim
that teamwork requirements can vary as a function of team structure.
collaboration

division of labor

http://unilinc-alma-

new.hosted.exlibrisgroup.com/ACU:ACU_ALL:TN_sagej10.1177_1046496410397617

teamwork requirements

team struc

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