Karen Matthews

18 West Park St.

New Orleans, LA 70151
Home: (712) 555-2518
Office: (712) 555-2173
Cell: (712) 555-1261

Statement of Purpose
I posess a solid background in start-up and turnaround of information technology, and am
seeking a position with a growth-oriented, foward thinking, progressive company, which
will utilize my abilities and knowledge to the fullest extent.
Summary of Qualifications
- Twenty years of professional IT experience.

- A strategic business partner, who, working with business unit heads, can help create a
business strategy and discover how to best leverage technology. Have made board-level
presentations for over ten years.

- A true IT visionary and student of the technology industry. Have repeatedly and
consistently led the competition in the adoption of new technology and application of new
techniques while minimizing risk. Widely recognized by employees, peers, management,
and consultants as an expert authority on technology matters.

Notable Accomplishments
Guest Lecturer, Computer Science Department, Tulane University
Numerous publications in scholarly journals.
Numerous presentations at technological conferences in the United States, Mexico, and
Europe.

Employment History
In-Tech Systems, New Orleans, LA
Chief Operations and Information Officer, 1998 - Present
Responsible for coordination and oversight of all operational and technology functions
across In-Tech's global family of four independent broker-dealers (approximately 10,000
reps).

In-Tech, New Orleans, LA

Sr. Vice President & Chief Information Officer, 1986 - 1998
Increasing responsibilities; promoted five times in 12 years. Reengineered annuity back-
office processing to drastically reduce operational costs and headcount while improving
service. Architected, built, and implemented a new technology platform to support this
effort. Key components included imaging, automated workflow, redesigned user interfaces,
customer and agent databases, automated voice response, call centers, and artificial
intelligence. This resulted in a world-class service center that supported In-Tech's rapid
growth through the 1990s and continues in use today.

Jenson Associated Group, Boston, MA

Assistant Technical Officer, 1983 - 1986
Responsible for the development of all administrative processes for the group including the
evaluation and application of software and internet-based development tools and relational
database technologies. Ensured, through effective project management, that all
development projects were completed on time and within budget. As a member of the
senior management team, was responsible for the strategic technical direction of the
company. Most notably, architected and led the development of the Internet based T-17
Sensor products, as well as all other new T-17 technology

Education
Cornell University, Ithaca, NY
B.S., Computer Science, 1982