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2 www.leaderonomics.com | Saturday 4 June 2016
GRANTING GREATNESS
By LOUISA DEVADASON
try this! editor@leaderonomics.com
WHATS
HOT
NOW! on
www.leaderonomics.com
Connecting With
Children Through
Dance And
Movement Therapy
BY LIM LAY HSUAN Leaders dont
The School Of
Hard Knocks By
create followers,
STEPHANIE LING
they create more
Are You Pursuing
Happiness The leaders.
Tom Peters
Materialistic And
Worldly Way? By
VIGNESWARAN
KANNAN
Editorial Assistant Editors Sub-editor Layout, Art & Design Writers & Contributors
Editor darshana sivanantham Prethiba Esvary LEE KAR YEAN Tung Eng Hwa Shankar marshall goldsmith sandy clarke
Roshan Thiran LIM LAY HSUAN Tamara jayne Zulhaimi baharuddin Mohd Khairul ming pang carmen nge
louisa devadason adznam sabri Muhd Hafeez joseph tan dorie clark
michelle boon HAFIS IDZLA RAzziah aaron tang vijay nagarajan
This Leadership We can help tell your organisational story to the world. For more information,
Guide Is Powered By please contact us at editor@leaderonomics.com or call us at +603 7957 5809/5804.
www.leaderonomics.com | Saturday 4 June 2016 3
EMPOWER EMPLOYEES
THE DISENGAGED
EMPLOYEE
EPIDEMIC
By MARSHALL GOLDSMITH and to focus less on being right Your role is to encourage and and maintenance of a safe
editor@leaderonomics.com himself. support the decision-making working environment. You are
A
He practised this simple environment, and to give likely to spend a lot of time in
S a manager or technique for one year: before employees the tools and knowl- dialogue with other leaders, Part of building an
leader, do you let
your people assume
speaking, he would take a
breath and ask himself, Is it
edge they need to make and
act upon their own decisions.
employees, team members, and
peers.
empowering environment
more responsibility worth it? He learnt that 50% By doing this, you help your is dependent on the
when they are able? of the time his comments employees reach an empow- PARTING THOUGHTS
Do you know when that is, or may have been right on, but ered state. Successful leaders and leaders ability to run
do you keep telling yourself that
they arent ready yet?
they werent worth it. He
quickly began focusing more on
The process does take longer
employees will only believe
managers today are willing
to exercise their leadership in
interference on behalf
In my travels around the empowering others and letting they are empowered when they such a way that their people of the team. The leader
world, I talk with thousands of
people every year who want
them take ownership and com-
mitment for decisions, and less
are left alone to accomplish
results over a period of time
are empowered to make
decisions, share information,
needs to make sure
to be treated as partners on his own need to add value. but its effective and worth the and try new things. Most people are safe while
rather than as employees. They Your employees understand time. If a company has a history employees (future leaders)
want information to flow up as their jobs. They know their of shutting down or letting go see the value in finding doing their jobs.
well as down. But, oftentimes, tasks, roles, and functions of initiators, for instance, the empowerment and are willing
leaders do not want to give up within the organisation, and leader cant just tell employees, to take on the responsibilities
control. its time for you to let them You are empowered to make that come with it.
I knew a chief executive do what they need to do to decisions. If future leaders have the n Marshall Goldsmith (www.
officer who was the leader of get the job done. But there is To make sure this happens, wisdom to learn from the MarshallGoldsmith.com) is the
one of the worlds largest global a critical point that is often an ongoing discussion of experience of present leaders, author of 35 books, which have
organisations. He received feed- missed: It isnt possible for a the needs, opportunities, and if present leaders have sold over two million copies
back that he was too stubborn leader to empower someone tasks, obstacles, projects, the wisdom to build an and have been translated into
and opinionated. He learnt that to be accountable and make what is working and what environment that empowers 30 languages. E-mail us your
he needed to do a better job of good decisions. People have to is not working is absolutely people, both will share in the thoughts on belief triggers at
letting others make decisions empower themselves. critical to the development benefits! editor@leaderonomics.com.
2 Create a favourable
environment in which
people are encouraged to
grow their skills.
Want to know
It isnt possible for a leader how to empower
to empower someone to be your employees? At
Leaderonomics, we offer a
accountable and make good programme on Empowerment
Through Effective Delegation.
decisions. People have to E-mail us at training@
empower themselves. leaderonomics.com for
more details.
Think you have missed the article on Creating Burger Chemistry in The Lab? Head on over to www.leaderonomics.com now!
4 www.leaderonomics.com, Saturday 4 June 2016
BUILD,
can profoundly affect the social, economic and
spiritual health of communities they belong to.
And we believe that all human beings have the
potential for leadership. No matter who you are,
what you do and whatever challenges are
hampering your progress, Leaderonomics can
For tools, tips, tutorials, inspiring stories and knowledge to help you grow
in your leadership, log on to www.leaderonomics.com
www.leaderonomics.org
www.leaderonomics.com | Saturday 4 June 2016 5
By MING PANG
JUST DANCE, DANCE, DANCE LESSONS I LEARNT FROM ORGANISING THE SEA JAM 2016 hours late with visa hiccups, but
editor@leaderonomics.com fine in the grand scheme of things
I
150 or more people turned up
T is just past 2am in the car and falling played large in in KL
park of Chin Woo stadium. my mind, as Im sure is true Six international teachers, five
Were milled around the for anyone sane that is tak- nights of live music, one Swedish
Rexton and trying to tetris in ing on a big challenge. Those bandleader
the last of the party detritus doubts are healthy to have One video of Carling, our
so we can finallyplease deities and its not wrong to have Swedish bandleader, and a local
go home. them. Malaysian band WVC that has at
It was the last party of South But of course fear is one time of writing, received half a
East Asia (SEA) Jam 2016, a 5-day part only of a two-sided million views
swing dance extravaganza that coin. Flip it and entertain the
began in Singapore and ended opposite possibilityof the The process to get here was
in Kuala Lumpur (KL), and it was amazing times that could be painful. Countless Monday
about as crazy as it sounds. had and the amount of peo- nights spent on hours-long
It was the largest event Ive ever ple that we could touch with conference calls, and so many
been involved in organising. Every such a big event. I immediately problems with no clear solution
person who takes on a leadership thought of the food I could because weve simply never
role has those points where the serve my foreign friends. And been in this position before, all
es Lee,
skills and resources you have, and how much fun my last (albeit . From left: Jam whilst juggling our own com-
ng a ball at the SEA JAM 2016
what youre aiming for, is separat- much smaller) event was three ncers havi plicated lives and situations.
Three swing da
ed by a gaping, yawning abyss. years ago. I imagined the ripples
W ee , and Jordan Saw.
Possibly full of unknown terrors we would make if we managed Hong PARTING THOUGHTS
and monsters that are not of the to pull it off. Then it becomes a Our initial booking for Chin But (get ready for high-minded
glitter kind. dare, almost. Woo stadium, which has a huge reference material) as Jerry
SEA Jam 2016 was mine. But of course fear is one parquet floor, had to be moved to Seinfeld said in an episode of
Betcha cant do it. . . part only of a two-sided a smaller function room with lami- Comedians in Cars Getting Coffee:
IN THE BEGINNING. . . Oh yeah? Betcha I can. nate flooring because we didnt Pain is information. And we, as
Planning began over a year ago coin. Flip it and entertain the have the expected people who a committee, certainly got a lot
when I was approached by my HOW DID I DO IT? opposite possibilityof signed up. more informed in this process!
teacher, mentor and Asian swing
dance ringleader, Sing Lim. She
In this case youre not counting
on circumstances turning out just
the amazing times that could er, Gunhild Carling, our bandlead-
was going to bring another
There is no doubt we all grew
immensely and made connections
headed the SEA Jam committee right, or magical unicorns turn- be had and the amount of member of her family band. But that we have never imagined pos-
of three in Singapore and floated ing up with bags of cash to make people that we could touch we had to cancel that as well. sible. And its now something we
this idea of the first-ever multi- it a success. That would truly be Personally, I had health issues can look back with pride that we
city event. Would my husband gambling. with such a big event. and had to take a few months at a have made a new path.
Jordan and I (we run KL Swing in What youre betting on is your- slow pace whilst I recovered.
Malaysia) join them in making this self and your team: (1) that youll Young, the son of swing dance Im immensely grateful to have
a reality? work together to keep going to master Frankie Manning, didnt WHAT REALLY a mischief-maker like Sing Lim in
Being of more practical and pes- look for a solution when problems make it due to health issues. (He is WENT DOWN my life, and with a tight, skilled
simist stock, it really concerned come up; (2) and that you will see recovering well now.) So heres what did turn out. Im and supportive team, Im happy
me. I talk a big party game, but this idea through, in whatever The devaluation of the ring- using estimates here as final num- to say the mischief was definitely
this was a concern. From a logisti- shape or form that turns out to be. git to historical lows meant the bers arent in yet: managed.
cal, financial, stressful, emotional It might be useful now to cover pricing of the event (budgeted 120 people participating in
point of view, we were clearly over- things that didnt turn out in our in Singapore Dollars) went from Singapore n Ming Pang is the founder of KL
reaching. favour: being an expensive treat to really Bus trip from Singapore to KL Swing (Malaysian Swing Dance
The dangers of taking the leap Our very special guest, Chazz unfeasible for many local dancers. via Malacca had landed a couple Pioneer).
6 www.leaderonomics.com | Saturday 4 June 2016 www.leaderonomics.com | Saturday 4 June 2016 7
When it comes
to empowering
employees, it is
important that
we focus on
the power to
serve a greater
purpose. Without
this focus on a
greater purpose,
then whatever
power is given
to the employee When there are talks of
innovation, work
will end up being distribution is often not
considered, and this
utilised for impacts employees
negatively.
self-serving
purposes.
EMPOWERMENT IS
By JOSEPH TAN mindset rather than methodology. Empowerment within the context of placing the worker in such a difficult spot. This is all well and good, and it all Often, when a select few talented indi-
editor@leaderonomics.com The fact of the matter is that when decisive leadership requires that: In this case, just reciting the empower- sounds very empowering. Lets empower viduals feel that they are the only ones
people are left to their own devices, the 1. The focus of the chief executive ment mantra will only add more salt to our people to be innovative, lets give them carrying the load, it may feel great to have Like this article?
What good is power without the tendency is towards degradation and the officer to be communicated the wound. the freedom to explore and to think out of this saviour experience in the beginning, Follow us on
right focus? breakdown of order (very much like the clearly at all levels of the the box. All of this sounds really good, but but after a while, the load might be too
NOT EVERYTHING W
Facebook, Twitter
second law of thermodynamics which organisation Empowerment Tip No. 2: it could be a case of being too good to be much to bear. Furthermore, if others are and Instagram.
HENEVER I consult with states that without any external inter- 2. The focus of the manager to act Make the Support Available true. Let me explain why. taking a free ride in the process, then it
organisations, I am vention, all closed systems tend to wind swiftly against non-performers Although having a clearly communi- When an organisation implements ini- becomes a disengaging experience.
amazed with the preva- down). That is the reason why leaders in 3. The focus of the employee to cated goal is motivating, another equally tiatives of innovation, there is more to it The key then is to ensure that an
lence of a utopic mindset any organisation are constantly vigilant to understand the real priorities important point is the employees percep- than just stringing a few events together. accountability process is put in place so
when it comes to dealing make sure that there is a strong emphasis tion that the company is backing them up There is the additional element of team that when the initial innovative enthusi-
with the behaviours of employees. There is on the need to communicate, converse When the above foundations are in with the equipment they want and need dynamics which requires careful attention. asm wanes, there is the ownership com-
somehow this sense that if I spell out the and connect. place, then the act of empowerment to do a good jobthis serves as a power- There is also an emotive element which mitment to make things happen in a col-
If you would like to
numbers and expectations clear enough, This is not to say that employees do makes sense because decisiveness gives ful psychological motivator. is even stronger than innovationit is a laborative way.
enhance the
everything else should fall into place. not have the desire to do what is right. direction to the energy of empowerment. More than ever, managers today need sense of fairness and right recognition. engagement level of
In fact, I should learn to control less and However, there is a gap between desire Without decisiveness, empowerment gen- to realise that it is not about the pressure Often, when innovation is pitched, the Here are three steps for you to
your organisation,
empower them to take chargeafter all, and deliberation, and between intention erates more heat than light. of performance that is going to hit the factor of work distribution is not consid- consider so that empowering your
e-mail joseph.tan@
This article is isnt every employee a responsible human and being intentional. home run, rather it is the psychology of ered. In fact, according to Gallup, two out employees for innovation does not
leaderonomics.com
available at www.
leaderonomics.
being who has no need to be reminded on When it comes to empowering employ- THE HYPE OF PERFORMANCE performance that is going to seal the deal. of three employees reported that they become an exercise in futility:
for more details.
com, where you what is the right thing to do? ees, it is important that we focus on the MANAGEMENT It is not only about getting people to work are doing more than their share of the 1. Define the scope of innovation into
can download the The word empowerment has become power to serve a greater purpose. Without Besides a superficial understanding of but we need to know why people will designated workload. This means that two a series of key results and targets
PDF version. a catch-all phrase that in my observation, this focus on a greater purpose, then potential goodness, there is also the quick work on something. out of three employees feel that they are that are cascaded to every team
has been a simplistic approach towards whatever power is given to the employee fix approach of measuring everything. According to Gallup, whether a person carrying the slack of someone who is not members role and job expectations.
everything from productivity to profit- will end up being utilised for self-serving The thinking seems to be: If measure- has the materials and equipment needed performing. 2. Reward contribution openly and
ability. purposes. ment drives behaviour, why not measure to do his work well is the strongest This perception that their co-worker is recognise the efforts of performers.
To achieve great results through Is giving more power and autonomy Hence, there should be less focus on everything and anything? Now, this line of indicator of job stress. The data shows not committed to his work as much as 3. On the same token, non-
the commitment and involvement really the answer to improved engagement power and more emphasis on purpose. reasoning ignores the reality that when it that some of the things that frustrates them can be counter-productive to your performers must be reprimanded
of others via our Empowerment and performance? comes to human motivation, the correla- employees is when they want to make a innovation programmes! swiftly as well. However, this needs
through Effective Delegation In todays context, empowerment Tapping the potential goodness in tion is hardly linear. difference at work, but are held back from Talented performers are very alert to be done in a way that protects
training module, e-mail us at means to assign authority and trust to an The output from a human being is not doing so due to lack of resources. towards matters of recognition and contri- the dignity of the individual and
individual to carry out certain assigned an individual is not like turning as predictable as the input just because bution. On the other hand, there are organ- by giving opportunities for change
training@leaderonomics.com.
responsibilities. This all sounds good as on the tap! The song Let It Go! we keep drumming in the same mes- Here are three practical steps for isation leaders who go the other extreme and a turnaround.
an end goal, however, we do ourselves a (from Disneys animated movie, sage. So, some managers would go about employers to consider so that your and treat everyone the samewith the
great disservice when we overestimate chanting the performance mantra: You effort to empower does not backfire: thinking that since there could be accusa- In order for the above to work, managers
the power of potential goodness and
Frozen) is certainly not a song all know the numbers, go bring in the 1. Consider the materials, tions of favouritism, I might as well then ought to be comfortable in learning the
underestimate the pull of human nature. of empowerment which I would results . . . or else. equipment and resources treat everyone the same. Now this mode of skills of conducting accountability conver-
promoteif every employee This is repeated over and over and the required by employees to do a approach is not going to work either! sations. Without accountability, it is every
THE HYPE OF sings in the same spirit as Elsa, sound can oftentimes be so familiar that good job When it comes to the worth of a per- employee for himself and this will lead
POTENTIAL GOODNESS employees are no longer excited about 2. Celebrate current son, one cannot discriminate, but when it to individual star performers, and we will
Think about itif everyone on planet you will witness the creation of achieving their goals. accomplishments first before comes to the quality of ones work, then never be able to win as a team. And when
Earth is inherently good and full of many, many small icy kingdoms. I remember consulting for a pharma- communicating the next one discrimination can take place. If a talented it comes to sustainable high performance, n Joseph Tan is CEO
goodwill, then there is really no need for ceutical company which was losing 24% of 3. Conduct small group employee perceives that non-performers it is the teams contribution that matters. of Leaderonomics
Managers today need to an organisation to have a department What we need is to first decide which their sales force the year before and when conversations to address any are rewarded at the same level as them, There is a saying that rings trueif you Good Monday. His
realise that it is not about called human resources (HR) or training kingdom to seek, then the power will focus group interviews were conducted, doubts or lingering issues which then the message sent is clearmedioc- want to travel fast, travel alone, but if you passion is to work
the pressure of and development. This is because flow in the right direction. the feedback was this: It was not about might affect the achievement of rity is tolerated. want to travel far, travel together. with performance-
performance that is going everyone is already empowered and the numbers, rather it was the way the the set goals So, there are two options left for them, focused leaders to
to hit the home run, enabled to do what contributes Empowerment Tip No. 1: numbers were communicated. We felt that either they join the crowd (become a part CONCLUSION capture the hearts
rather it is the psychology toward the common good, and Make the Leadership Decision we had no say in the planning process and THE HYPE OF PRACTISING of the culture) or look for another crowd Empowering employees is great, but it is and minds of their
of performance that is every behaviour and mindset Leaders can never expect to be popular. worse still, we are expected to perform, INNOVATION to join (seeking to move on to a better never designed to be a solo activityit must employees through a
going to seal the deal. will be directed towards the On the contrary, as a leader, he is expected minus the needed support and resources. Then, there is also the well-intended culture). be done in the context of having a proper strengths-based and
welfare of others. Sounds to deliver even when he may not win the Unfortunately, managers today are focus on creating a culture of innova- understanding of individual behaviour, team accountability-driven
utopic, right? popularity contest. more concerned about what they want tion. It all sounds like the lyrics of a well- Empowerment Tip No. 3: dynamics and management support. approach. Much of
Yet, when a company The leader is known for his decisiveness rather than what their team needs in sung tuneif we do not innovate, then Make the Team Accountable Without the right focus, empowerment what is shared in this
grows, it is the HR department which rather than desirableness. The commit- order to do a good job. When employees someone else will eat our lunch. So, in the Hence, it is not only about the bright, of employees can actually end up being article comes from
groans! The growing pain of an organisa- ment to stick through a decision regard- lack the means to do their work well, name of innovation, we keep pushing individual sparks which make innovation disengaging for them because it is energy his work as a Gallup-
tion has more to do with its people rather less of shifting circumstances is what frustration with their inability quickly fol- the boundaries with best practices and really work, there is also the additional produced which does not have the proper certified strengths
than its processes, and more to do with makes empowerment meaningful. lows, as does anger with the company for knowledge-sharing. factor of team accountability. channel for expression. coach.
8 www.leaderonomics.com | Saturday 4 June 2016
This article is
By AARON TANG available at www.
editor@leaderonomics.com leaderonomics.
com, where you
T
can download the
HREE weeks ago, I ran my PDF version.
first five-day, four-night
camp for 20 young gradu-
ates. Like this article?Follow us
We had a series of on Facebook, Twitter and
training modules to help them Instagram.
learn things, plus a bunch of smart
people who came by to teach.
Then, we had me. I tried to teach
them what I knew about work
and careers.
Want to connect with the
The best thing about being
Leaderonomics Campus team
a teacher is that you
or to know more about our
learn a lot more than
work and what we can do for
being a student. By try-
you, e-mail us at campus@
ing to give, you actually
leaderonomics.com.
receive.
This is what I learnt
from them.
That is why I tell young people this: Just Over the few meaningful days we shared,
Its easy to feel small, because the world always worry about making yourself 1% better I learnt all about their hopes, fears and
compares you to everyone else. The world wants to sort every day. The only person you really have to
compare yourself with, is yourself yesterday.
dreams.
And I learnt that theyre just like you and I.
out its winners and losers, and to keep us competing.
But its a losing battle. Theres always someone smarter, PARTING THOUGHTS n Aaron is campus and digital marketing lead
I went into camp hoping to learn about at Leaderonomics. He is also the founder of
faster and better than you. young people from young people. And I did. mr-stingy.com.
www.leaderonomics.com | Saturday 4 June 2016 9
By SANDY CLARKE
editor@leaderonomics.com
W
HAT would you be able
to do if you simply
decided to focus on
achieving something
thats close to your
heart?
What would happen if you cut out the
excuses, silenced that doubting inner
voice, and threw caution to the wind by
taking action towards the goals that will
lead you to a better version of yourself?
ACHIEVE DREAMS
its too easy to sigh, Yeah buddy, its
easy for you to say, before sliding back
into that frustrated, yet familiar, sense of
mediocrity.
Dont get me wrongI loathe the idea
that everyone should have dreams to fol-
low, or that your life isnt a success unless
youre changing the world according to
someone elses standards.
For those who are content in how their
life is going, no one has the right to sug-
gest their happiness is somehow lacking
the potential to succeed, and that you
have value to offer others through realis-
ing that potential.
and challenges, but dont leave it hanging
there.
Acknowledge the concerns that arise,
5 Enlist
others
the help of
Need an idea? Im your man. I can
because theyre not trying to become the but follow it up with the question, Ok, come up with a tonne of ideas before
next best thing.
Success is subjectivewhich probably
explains the countless definitions of the
2 See your dream
Good lord, hes about to use the
V word! Yes I amvisualise. Whatever
so how can I move forward from there?
What youre doing here is training the
mind to look outward from the problem
youve finished your triple, venti, half-
sweet, non-fat, caramel macchiato.
The trouble is, I can sometimes be a lit-
This article is
available at www.
leaderonomics.
word. youd like to achieve, spend time with the towards solutions, rather than allowing it tle laid-back when it comes to executing com, where you
But for many people, there remains a possible end result in your mind. No, it to wallow in a state of fault-finding. ideas. This is an area I work on whenever can download the
niggling feeling that compels us to take a wont magically manifest suddenly out I catch myself being too caught up in PDF version.
certain course of action that will lead to
the attainment of goals or dreams that
weve long desired to achieve.
of nowhere, but what it does is that it
keeps the goal fresh in your mind, which
increases the likelihood that youll take
4 Think it through
Youve heard the clich, fail fast,
fail often. The delightful
possibilities, and what Ive found to be
extraordinarily helpful is to ask other
people to help you carry
Having known that feeling all too well, action. economist, Larry Smith, out a task or a project,
I can relate to those who face obstacles to Often, dreams and ambitions fail to makes a slight amend- Often, dreams and or help you break down
transforming their ambitions into reali- manifest because we literally lose sight ment to this: What people ambitions fail to your dream in a way that
ties, whatever their dreams may be. of them. Spending just five minutes in leave out is, fail often, fail manifest because we makes it more manage-
With that in mind, here are five tech- the morning, or at night before you go to fastdie! Nothing worth able.
niques Ive used in overcoming barriers to bed, thinking about how the end result achieving comes at a whim, literally lose sight This works well
realising goals and ambitions. looks and feels will help to keep you and no string of clichs of them. . .thinking because not only do you
focused and on track to reaching the fin- are a substitute for effort, about how the end become accountable
if a person cannot
manage his talent, then
his talent will surely
end up managing him.
Jennifer Lawrence and Evan Peters in a scene from X-Men: Apocalypse. Alan
Markfield/Twentieth Century Fox via AP
Michael Fassbender, appears as Magneto. Twentieth Century Fox via AP Lawrence in her role as Mystique. Twentieth Century Fox via AP
10 WAYS TO
By DORIE CLARK
editor@leaderonomics.com
Looking out for your
W
E all know it costs employees interests
thousands of dol-
larsif not tens of
not just your own, or
REDUCE EMPLOYEE
thousandswhen the companysbreeds
an employee quits.
There are recruiting expenses, your
loyalty. . . Seeing your
own time as you screen and inter- company as a place
view candidates, lost productivity as
someone gets up to speed, and the
where they can grow
TURNOVER
abiding fear that the new hire wont in their careers means
take and youll have to repeat the
Sisyphean process yet again.
youre not just a short-
So you want to keep your good term stopover on their
employees happy. But how? Raises,
time off and promotions are the cur-
professional trajectory.
rency we usually think about. But they
are limited resourcesand, impor-
tantly, they often arent the most criti-
cal motivators.
Here are 10 ways to take control
9 DONT SURPRISE THEM
The surest ticket to
happiness, according to the positive
of your organisations culture, create psychologists who study human
a place where employees want to well-being? Autonomy. Its in limited
work, and save time and money in the supply, of course, if youre an employee
process. (and have to answer to a boss). But
you can do your part by keeping your
1 DONT WASTE
THEIR TIME
Youre the one paying them, so its
employees apprised of decisions early,
involving them in the decision-making
process where appropriate (they may
not a problem if they have to cool their even have some good ideas), and
heels a little, right? Wrong. People want walking them through your thought
to believe theyre doing something process so they understand where
meaningful and making a difference, youre coming from.
regardless of whether youre curing No one wants to be a drone,
AIDS in Africa or making widgets. executing commands with no
Something as small as habitually understanding of the broader
keeping employees waiting while you context. And no one wants to be
finish up phone callsor as large as kept in the dark, constantly reacting
regular meetings that no one knows to new developments that are
the purpose ofcan pummel employ- thrown at them. Keeping your
ee morale and send the message that employees involved and informed is
their time doesnt really matter. a fundamental investment in their
satisfaction.
n Dorie Clark is a marketing strategy consultant, professional speaker, and frequent contributor to the Harvard Business Review, TIME, and Entrepreneur. She is the author of Reinventing You and her
most recent book, Stand Out, was named the No. 1 Leadership Book of 2015 by Inc. magazine and was a Washington Post bestseller. To read more of her articles, go to dorieclark.com.
12 www.leaderonomics.com | Saturday 4 June 2016
A
thought, was all about making an impact.
few years ago, I sought to answer But then it struck me that in going TRUE MEANING
a simple, yet profound question: through this exercise, I was equating success OF HAPPINESS is not a number.
What makes you happy and to happiness. In fact, I realised that impact As I wind my life tape forward, I see
why? was really a means to happiness. It all came myself continuing my pursuit of happiness.
It set me on a journey of self- a full circle as I concluded that contention When I get to a point where my happiness is
discovery as I sifted through my childhood and happiness were great measures for how innate, I would have accomplished it all.
experiences, my family values, my education successful I was in life. This consciousness, in Happiness, my one metric for success,
and my personality. I thought I found my turn, brought a refreshing framework to my is not a number. It is a state-of-mind that I
answer. thought process. strive for. This article is
Happiness drove a firm sense of secu- Some of you can argue this is utopian. available at www.
WHAT MAKES ME HAPPY? rity and purpose for me. It also generated Othersthose for whom happiness is leaderonomics.
I had zeroed in on impact. I found a greater self-awareness. Knowing that I need already innatewould consider this com, where you
can download the
common pattern emerge as I jotted down to do the right thing for mefor who I am common sense. PDF version.
events that had made me happy. Every time helped me widen my horizon to see beyond In the end, I suppose the notion of success
I influenced a situation around me positively, impact. is subjective and is a reflection of who you
I had felt satiated. As an example, I began to consciously are. Happiness is my one metric to success. To learn more about
Being the school prefect boosted my practise compassion as it empowered me Whats yours? emotional intelligence at
ego, but leading my school team to to do the right thing. I stayed away from the organisational level,
debate and quiz wins was the bigger people emanating negative energy if I could n Vijay Nagarajan is the senior director e-mail us at training@
thrill. Mentoring and knowing I changed not help them let go of it. I watched out for of an IT company specialising in wireless leaderonomics.com.
the course of peoples lives and careers discontent as a signal for stagnation and connectivity and is known as a hands-on
were exhilarating. Shaping the product drove change. general manager with experience running
portfolio at a start-up almost got me on In a sense, recognising the happiness par- global teams and turning around large
a high. adigm and framing a mental model around businesses.
This Leadership We can help tell your organisational story to the world. For more information,
Guide Is Powered By please contact us at editor@leaderonomics.com or call us at +603 7957 5809/5804.