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Cisco Spark Hybrid Media service

Richard Murphy Technical Marketing Engineer


BRKCOL-1120
Abstract
Cisco Spark is a constantly evolving cloud platform with innovation happening in the
cloud and on the Cisco Spark app. Have you ever thought about the communication
path and the impact it has on your network? Presently all point to point and multipoint
calls will meet in the cloud increasing your Internet bandwidth requirements. How
would you like to alleviate this problem by having meetings on premise?

This session is designed to be an introductory session on the new Cisco Spark


Hybrid Media Service. It will discuss a brief overview of Cisco Spark. What is the
Hybrid Media Node and why do I need it in my organization? What are the
requirements for installation, installation procedure, configuration and management in
your organization? What are architecture considerations for adding Hybrid Media
Service and general call flows involving the Hybrid Media Node.

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Agenda

Cisco Spark and Hybrid Services review


Hybrid Media Service
Problem it solves
Connectivity and requirements
Choosing a media node
Cisco Spark App logs
Installation process
Management and Reporting
How it fits in the existing architecture
Future focus area
Cisco Spark
Ask Questions, Get Answers, Continue the Experience

Use Cisco Spark to communicate with the Speaker and fellow


participants after the session

Download the Cisco Spark app from iTunes or Google Play


1. Go to the Cisco Live Berlin 2017 Mobile app
2. Find this session
3. Click the Spark button under Speakers in the session description
4. Enter the room, room name = BRKCOL-1120
5. Join the conversation!

The Spark Room will be open for 2 weeks after Cisco Live

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Cisco Spark and Hybrid Services
Review
Cisco Spark
Common Management

Message Meeting Call

Open Platform

Application Integration Partner Services Spark Hybrid Services


APIs Interconnect Cloud + On-Prem

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Cisco Cloud Collaboration Management

Management
Portal
Configuration of
your Cisco Spark
Organization
Enable users and
services
Reporting

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Cisco Spark
Common Management

Message Meeting Call

Open Platform

Application Integration Partner Services Spark Hybrid Services


APIs Interconnect Cloud + On-Prem

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Message, Meet, Call

Message Meet Call


Cisco Spark app People meetings (1:1) Refers to registering a
iOS, Android, MAC, 78xx or 88xx series
Windows, Chrome or Multiparty Meetings phones to the Cisco
Firefox (1:Many)
Spark Platform
Spaces Call or Join button on
PBX in the Cloud
messaging, file share, Space for 25 participant
meetings Supports
whiteboarding, call
7800 Series: 7811,7821,7832,
Team Spaces 7841,7861
messaging, file share, 8800 Series: 8811, 8841, 8845, 8851,
8851NR, 8861, 8865
whiteboarding, call
Webex Meetings Ability to
have up to 200 person Only available in the US
meetings using the Webex (for now )
Meeting service. Requires Preferred Media
Provider to provide PSTN
access.

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Cisco Spark
Common Management

Message Meeting Call

Open Platform

Application Integration Partner Services Spark Hybrid Services


APIs Interconnect Cloud + On-Prem

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Cisco Spark Depot and Developer portal
GA

Growing 60+ catalog of integrations and bots that connect


third-party tools with Cisco Spark
https://depot.ciscospark.com
Broad range of business-relevant categories from social
to enterprise
Support for third-party developer app submissions
https://developer.ciscospark.com/depot.html

Featured Integrations:

DevNet Workshop - Spark APIs


Session ID: DEVNET-1881
Cisco Spark simplifies teamwork by making communication seamless. Send messages,...
Tuesday, Feb 21, 9:00 a.m. - 9:45 a.m. | Hall 2.2, The Hub, DevNet Workshop 1
Thursday, Feb 23, 12:00 p.m. - 12:45 p.m. | Hall 2.2, The Hub, DevNet Workshop 1

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Cisco Spark
Common Management

Message Meeting Call

Open Platform

Application Integration Partner Services Spark Hybrid Services


APIs Interconnect Cloud + On-Prem

US only Preferred Media Providers


Tata and Intelepeer
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Cisco Spark
Common Management

Message Meeting Call

Open Platform

Application Integration Partner Services Spark Hybrid Services


APIs Interconnect Cloud + On-Prem

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Spark Hybrid Services

Cisco Spark Service Hybrid Call Service


Message | Meeting | Call Call Service Aware
Call Service Connect

Hybrid Calendar Service

Existing Services
Hybrid Directory Service

Creating unique value by connecting on-premises and cloud services.

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Deployment Guide: http://www.cisco.com/c/dam/en/us/td/docs/solutions/PA/maroon/hybridswp.pdf HTTPS
CTI/AXL
Architecture SIP
SIP and API control

Hybrid Services DMZ

Unified CM Expressway-C Expressway-E

Internet

New

Hybrid Service
TMS CMS Expressway-C
Management Connector
Calendar Connector
Call Connector
Minimum Exchange
Minimum Cisco UCM Requirements:
Requirements: Minimum Expressway Exchange 2010 SP3 / 2013 /
For Unified CM 10.5(2)SU3 Requirements: 2016/O365
For HCS 10.6.X Version 8.8 or later @WebEx requires T31+ & PMR

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Hybrid Directory Service
Hybrid Directory Service
Hybrid Directory Service - This service allows any Spark customer to synchronize their
current Active Directory with the Cisco Collaboration Cloud. This makes onboarding users
to the Cisco Collaboration Cloud simple and consistent.

Ad Users:
Ben
Expressway - C
Spark Users: Katie
Ben Melissa
Katie Import Users Directory Connector
Melissa installed on Windows
Domain Server.

Directory Connector installed on Windows


Domain Server (2003,2008 R2 or 2012, 2012 R2)
with administrator user privileges

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Hybrid Call Service
Hybrid Call Service Call Service Aware
Call Service Connect

Call Service Aware - makes Cisco Spark aware of all calls across your Unified
Communications (UC) system, thus enabling the automatic creation of a one-to-one room
whenever a point-to-point call is placed between two Spark users on their on-premises
registered endpoints. This one-to-one room provides capabilities such as Zero Touch
Meetings, which allow simple screen sharing between the two users. Call Service Aware
also provides a unified call history; the Spark client shows missed and placed calls even if
the client was not running at the time the call occurred.

Point to Point Call

Screen Shared
Unified Call History
on CUCM and Cisco Spark App
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Hybrid Call Service
Hybrid Call Service Call Service Aware
Call Service Connect

Call Service Connect integrates Cisco Spark with an existing Cisco call control
platform, thus making it possible for users to make and receive calls on their Cisco device
or Cisco Spark application using the same dialing procedure as with on-premises
registered endpoints.

Calling Ben Calling Ben

Registration Ring
Melissa

Katie Ben
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Hybrid Calendar Service
Hybrid Calendar Service
Hybrid Calendar Service: This service allows any Cisco Spark customer to enable
scheduling of WebEx meetings with an automatically created and associated Cisco Spark
space. By adding @Spark to the location field of the Exchange appointment, all attendees
of the appointment are automatically added to the Cisco Spark space. With @WebEx in
the location field, the details of the WebEx personal meeting room of the inviting user are
automatically added to the invitation sent for the appointment.

@webex
Organizers
Personal Room in
Webex

@spark
Meeting information in the New virtual room
Cisco Spark space
Meeting information in the calendar invite
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Hybrid Media Service
Hybrid Media Service
Internal

Problem
1:1 meetings use a cloud resource to meet Cisco Spark App 2 MB
Multiparty meetings use a cloud resource to
meet 2 MB
Signaling and media go to and from the cloud Cisco Spark Internet
Room Device
Increased bandwidth requirement for the
Internet with adoption of Cisco Spark Meetings 2 MB

Cisco Spark App

Solution

Cisco Hybrid Media Service Cisco Spark App Cisco Spark App

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Hybrid Media Service Internet
What is it?

A little of our cloud on your premises


Cisco cloud basic meeting capabilities packaged in an Hybrid Media Node

OVA for on premise deployment


Ability for any paid Cisco Spark customer to provide local
media processing on the enterprise network.
Customers can deploy media nodes across multiple
locations, optimizing media quality within a location and Corporate Network
bandwidth across locations

Automatic overflow from on-premise media node to cloud


nodes

Automatic upgrades of media nodes (upgrade window)


Single pane of glass for management, resource monitoring Hybrid Media Node Hybrid Media Node

and usage metrics

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HTTPS
CTI/AXL
Architecture SIP
SIP and API control
Hybrid Services DMZ

Unified CM Expressway-C Expressway-E

Internet

Hybrid Service
TMS CMS Expressway-C

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HTTPS
CTI/AXL
Architecture SIP
SIP and API control
Hybrid Services DMZ

Unified CM Expressway-C Expressway-E

Internet

Hybrid Service
TMS CMS Expressway-C

AND
OR

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HTTPS
CTI/AXL
Architecture SIP
SIP and API control
Hybrid Services DMZ

Unified CM Expressway-C Expressway-E

Internet

Hybrid Service
TMS CMS Expressway-C

AND
OR

Hybrid Media Node Hybrid Media Node


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Clustering

Grouping of media nodes in a datacenter for Nodes can be added or removed from a
increased capacity cluster
No limit to the number of nodes in a cluster Nodes can be moved from one cluster to
No limit on the number of clusters in an another
organization
Clusters can be deleted but all nodes must be
All nodes are active for calls deregistered or moved to another cluster first

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Architecture
Hybrid Media Service

Internal
DMZ

Spark App 2 MB Internet

2 MB 1 MB
Spark Room Hybrid Media Node
1MB Cloud
Device
Media
2 MB Node
DMZ installation considerations:
Spark App
External media does not traverse the internal
network
All media for internal participants goes to the DMZ.
External corporate users could use the media node
if closest to them.
Documentations shows it there as the main use
case but it can be installed inside or in the DMZ
BRKCOL-1120 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 28
Architecture
Hybrid Media Service

Internal
DMZ

Spark App 2 MB Internet

2 MB 1 MB
Spark Room
Device Hybrid Media Node Cloud Media Node

2 MB
Internal installation considerations:
Spark App
All media for internal participants stay
internal
Placed with other collaboration
devices
Single connection per conference to
the cloud media node

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HTTPS
CTI/AXL
Architecture SIP
SIP and API control

Hardware for Hybrid Media Node


Expressway-C Expressway-E
Cisco Multiparty Media410v server
46vCPUs
60GB main memory
Internet
250GB local hard disk space

Cisco Meeting Server 1000


70vCPUs
60GB main memory
250GB local hard disk space Hybrid Service
Expressway-C
Specifications-based Configuration:
46vCPUs
60GB main memory AND/OR
250GB local hard disk space Hybrid Media Node Hybrid Media Node
2.6GHz Intel Xeon E52600v3 or
later processor
VMware ESXi 6 and vSphere 6 or later
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DMZ
Hybrid Media Node Internet
Ports for Management

Cloud Media Node


Hybrid Media Node

Source Destination Source IP Source Transport Destination IP Destination Purpose


Port Protocol Port
Management Hybrid Media Node Management Any TCP Hybrid Media 443 HTTPS

Computer Computer Node

Hybrid Media Node Cisco Collaboration Hybrid Media Any UDP Any 123, 53 NTP, DNS
Cloud Node TCP 444 HTTPS
(Websockets)

Hybrid Media Node Cisco Collaboration Hybrid Media Any TCP *.wbx2.com 443 HTTPS

Cloud Node *idbroker.webex.


com
Hybrid Media Node (1) Hybrid Media Node (2) Hybrid Media Node (1) Any TCP Hybrid Media Node (2) 5000 Cascade

https://help.webex.com/docs/DOC-4401 BRKCOL-1120 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 31
Hybrid Media Node DMZ

Ports for meetings Internet

Cloud Media Node


Hybrid Media Node

Source Destination Source IP Source Transport Destination IP Destination Purpose


Port Protocol Port
Apps (Cisco Spark mobile, Hybrid Media Node Apps (Cisco Spark Any UDP, TCP Hybrid Media 5004 Call to a
web, and desktop apps) mobile, web, and desktop
Node Meeting
Spark Room apps)

Spark Room
System
System
Hybrid Media Node Cisco Collaboration Hybrid Media 33436 - UDP Any 5004 Cascade
Cloud Node 33598
Hybrid Media Node (1) Hybrid Media Node (2) Hybrid Media Node (1) 33436 - UDP Hybrid Media Node 5004 Cascade
(2)
33598

https://help.webex.com/docs/DOC-4401 BRKCOL-1120 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 32
Media Test for Cisco Spark
https://mediatest.ciscospark.com
https://help.webex.com/docs/DOC-4401 /#/main
a checklist for assessing a customer's network environment before you starting Cisco
Spark services

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Media Test for Cisco Spark
https://mediatest.ciscospark.com
Tested ports:
TCP 443, 8443, 5061, 33434, 5004
UDP 3478, 5004, 33434

Hybrid Media Node


Ports not tested in the tool
444 (Websockets)
5000 (Cascade)

123 (NTP)
53 (DNS)

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What can use Hybrid Media Service?
App (Cisco Spark mobile, web, and desktop apps)

Cisco Spark Room Devices (SX, DX, MX series) Cisco 7800 and 8800 Series of phones
7800 Series: 7811,7821, 7832, 7841,7861
8800 Series: 8811, 8841, 8845, 8851, 8851NR, 8861, 8865

SX80

MX800 MX700

SX10
Will be supported in the future
SX20 DX80
DX70
Spark Board
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What types of meeting use the media node?

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What types of meeting use the media node?

1:1 1:Many
Meeting with a single person Meeting with many people
up to 25 participants

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What types of meeting use the media node?

1:1 1:Many
Meeting with a single person Meeting with many people
up to 25 participants

M2 M3
M1 Everything Everything in M2,
Business-class in M1, and: and:
Messaging Host WebEx-powered
Hybrid 1:1 and 3-party Host 25-party meetings with screen
video calling with
Calling screen sharing
meetings with other sharing and with external
Spark users participants
Join Spark and SIP- Personal Meeting Room
based meetings Scheduled Meetings

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What types of meeting use the media node?

1:1 1:Many
Meeting with a single person Meeting with many people
up to 25 participants

M2 M3
M1 Everything Everything in M2,
M3
Business-class in M1, and: and:
Messaging Host WebEx-powered
Hybrid 1:1 and 3-party Host 25-party meetings with screen
Calling video calling with meetings with other Not Supported
sharing and with external
screen sharing Spark users participants
Join Spark and SIP- Personal Meeting Room
based meetings Scheduled Meetings

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Where to get the software?
Cloud Collaboration Management
Services - > Hybrid Media -> Settings

The Price

Anywhere the
Cisco Spark app
is available.
Availability cs.co/geos

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Scenario 1
Scenario 1
Registration
Internet
Corporate Network - Germany

Cloud1 Cloud2

Berlin1 Berlin2

Cisco Spark app and room device register to their organization


Cisco Collaboration Cloud responds with the clusters available for the users

Cluster Berlin Cluster Cloud


1. Node Berlin1 1. Node Cloud1
2. Node Berlin2 2. Node Cloud2
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Scenario 1
Reachability Test
Internet
Corporate Network - Germany

Cloud1 Cloud2

Berlin1 Berlin2
Note: Checks are performed:
a) At startup of the Cisco Spark app
Cisco Spark app and room devices do STUN tests to the media nodes. b) Network change event
Cisco Spark app and room devices sends results to the cloud at call start. c) Cache expiration (2 hours)

Cluster Berlin Cluster Cloud


1. Node Berlin1 (RTD= 10) 1. Node Cloud1 (RTD= 100)
2. Node Berlin2 (RTD= 11) 2. Node Cloud2 (RTD= 200)

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Scenario 1
Meeting
Internet
Corporate Network - Germany

Cloud1 Cloud2

Berlin1 Berlin2

Cisco Spark app and room devices connect to a media node


Media node Berlin1 hosts the meeting
If additional participants join later, they follow the same process

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Scenario 1
Meeting with Overflow
Internet
Corporate Network - Germany

Cloud1 Cloud2
Full Full

Berlin1 Berlin2

Cisco Spark app and room devices connect to a media node


Media node Berlin1 hosts the meeting
If additional participants join later, they follow the same process
Berlin 1 and Berlin 2 are full
Overflow to the cloud and automatic cascade is created
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Scenario 2
Scenario 2
Registration
Internet
Corporate Network - Germany

Cloud1 Cloud2

Berlin1 Berlin2

Cisco Spark app and room devices register to their organization Mobile
Home Office

Cisco Collaboration Cloud responds with the clusters available for the users
Cluster Berlin Cluster Cloud
1. Node Berlin1 1. Node Cloud1
2. Node Berlin2 2. Node Cloud2
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Scenario 2
Reachability Test
Internet
Corporate Network - Germany

Cloud1 Cloud2

Berlin1 Berlin2

Cisco Spark app and room devices do STUN tests to nodes. Mobile
Home Office

Cisco Spark app and room devices sends results to the cloud at call start.
Cluster Berlin Cluster Cloud
1. Node Berlin1 (RTD= 10) 1. Node Cloud1 (RTD= 250)
2. Node Berlin2 (RTD= 11) 2. Node Cloud2 (RTD= 200)

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Scenario 2
Meeting
Internet
Corporate Network - Germany

Cloud1 Cloud2

Berlin1 Berlin2

Cisco Spark app and room devices connect to a media node Mobile
Home Office

Media node Berlin1 hosts a meeting for the corporate users


Media node Cloud 2 hosts a meeting for remote users
Media node Berlin1 cascades automatically to media node Cloud2 to create the meeting for
all participants
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Scenario 3
Scenario 3
Meeting Cascade across WAN
Internet
Corporate Network - Germany

Cloud1 Cloud2

Berlin1 Berlin2
Corporate WAN Corporate Network - Italy

Cisco Spark app and room devices connect to a media node


Media node Berlin1 hosts the meeting
If additional participants join later, they follow the same process
Remote corporate user joins local Italy Rome1 node Rome1 Rome2
Cascade across corporate WAN is created between Berlin1 and Rome1
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2 Nodes 2 Nodes

Clustering Setup
Management portal
Corporate Network - Germany

4 Nodes

Note: Each node


Note: Every node under
under a country
a single cluster cluster design
Berlin1 Berlin2

Internet

Corporate Network - Germany Corporate Network - Italy


Cloud1

Corporate Network - Italy

Corporate WAN

Berlin1 Berlin2 Rome1 Rome2

Rome1 Rome2

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Cisco Spark app log files
Details
How to find reachability statements?
Web.ciscospark.com
Web App: Suggestion - use Google Chrome
Desktop App log locations: Developer Tools
Windows: \Users\UserName\AppData\Local\CiscoSpark

Mac: /Users/UserName/Library/Logs/SparkMacDesktop/

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Desktop App Log
Opened current_log.txt
List of clusters:

2017-02-14T13:47:36.265Z <Debug> [0x700009367000] MediaManager.cpp:1007 operator():Response received from


Orpheus:Cluster

"squared.US-WEST.*":
{"tcp":["stun:104.239.149.112:5004","stun:104.239.149.112:33434","stun:104.239.149.148:5004","stun:104.239.149.14
8:33434"],"udp":["stun:104.239.149.112:5004","stun:104.239.149.112:33434","stun:104.239.149.148:5004","stun:104.2
39.149.148:33434"],"xtls":["stun:104.239.149.112:443","stun:104.239.149.148:443"]}

Reachability to clusters

2017-02-14T17:24:39.571Z <Debug> [0x700000fed000] MediaManager.cpp:1055 onTraceServers:In


onReachabilityResultReady

"squared.US-WEST.*":
{"tcp":{"latencyInMilliseconds":"283","reachable":"true"},"udp":{"latencyInMilliseconds":"193","reachable":"true"},"xtls":{"l
atencyInMilliseconds":"273","reachable":"true"}},

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Browser
Chrome Developer Tool

1. Open a new tab in Chrome

2. Open developer console in Chrome


View -> Developer -> Developer Tools

3. Start the Cisco Spark web app


(web.ciscospark.com)
in another Chrome tab

4. Search filter for devices URL

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Installation Process
Media Node Registration Process Summary
Install software on premise Configure password and Add new media node to Authenticate node to Utilize local media node
hardware network parameters organization organization for meetings

1. Registration process starts from management portal by adding a new node


2. Redirects to Hybrid Media Node
3. Hybrid Media Node runs tests (device, connectivity checks)
4. Customer admin gives permission to register the device
5. Redirect back to Hybrid Media Node with an encrypted token
6. Hybrid Media Node checks account represented by the token for correct rights
7. Hybrid Media Node uses the token to create a unique machine account
8. Hybrid Media Node uses the machine account to register to organization
9. Registration is complete

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Installation
Configure password and network parameters

Login: admin
Password: cisco

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Installation
Configure password and network parameters

Password: cisco
Enter your new password

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Installation
Configure password and network parameters

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Installation
Configure password and network parameters

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Installation
Configure password and network parameters

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Installation
Configure password and network parameters

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Installation
Configure password and network parameters

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Installation
Configure password and network parameters

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Installation
Configure password and network parameters

Single NIC supported


IPv4 only

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Installation
Configure password and network parameters

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Installation
Configure password and network parameters
Reboot complete

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Installation

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Installation
First Time setup

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Installation
Existing Media Nodes configured

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Installation
Add new media node to organization

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Installation
Add new media node to organization

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Installation
Add new media node to organization

2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 75
Installation
Authenticate node to organization
Redirected back to Media nodes web interface
The node will register with the cloud
These screens will appear

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Installation
Authenticate node to organization

Click link
Then a redirect goes to the management portal

2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 77
Try it
Media Node - Operational
Internet

Cloud1 Cloud2

Corporate Network - Berlin

Berlin1 Berlin2

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Management Portal
Cisco Cloud Collaboration Management
https:// admin.ciscospark.com
Hybrid Media Service Reports enables administrator to understand the trend
of their on premise resource capacity and utilization, as well as availability that
impacts capacity.

These trend reports help the administrator to determine if calls are overflowing
to the cloud because of call volume, insufficient on premises capacity, or
because of some other problem.

The trend reports will help the administrator to determine if additional capacity
is needed in a cluster.

These reports are not real-time dashboards. Data is aggregated every 10 min
and displayed in the reports.

Reports page is auto refreshed every 5 minutes

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Cisco Cloud Collaboration Management
Utilization Report

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Cisco Cloud Collaboration Management
Utilization Report

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Cisco Cloud Collaboration Management
Utilization Report

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Cisco Cloud Collaboration Management
Utilization Report

Total Calls:
Total number of call legs handled at the organization level over the selected time range.
Hosted On-Premises:
Number of calls actually hosted on premise by all clusters
Overflowed to Cloud:
Number of calls that overflowed to the cloud, because it exceeded the capacity in the organization
Cluster Availability:
Availability of the cluster(s) over the selected time range.
Note: A call refers to a participant initiating or receiving a media (audio/video/content) channel to participate in
a meeting.
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Cisco Cloud Collaboration Management
Activity Report

Call activity : Each line represents a snapshot in the selected time range of the number of calls active in
that cluster or organization.
For example, if there is an active 5 participant meeting, then the graph will be at 5.

Hosted On Premise: Calls hosted by a media node in the customers network.


Overflowed to Cloud: Calls that overflowed to a cloud media node.

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Cisco Cloud Collaboration Management
Availability Report

All Cluster view : Shows availability of each cluster and reports the number of media nodes in the
cluster that are unavailable.
o Green : All media nodes in the cluster are available
o Yellow : 1 or more media nodes in the cluster is not available
o Red : None of the media nodes in the cluster are available

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Software upgrades
Default cluster upgrade time: 3am
Admin can postpone cluster upgrade for 24 hours
Software is pushed by the Cisco Collaboration Cloud to the
media nodes automatically
If calls are happening at 3AM:
1. Delay upgrade for 2 hours
2. Do not accept any new meetings during this time
3. Upgrade the node cluster after 2 hours

BRKCOL-1120 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 87
Signaling and Media Path
HTTPS
CTI/AXL
Multiparty Meeting with on Premise Bridges SIP
SIP and API control

Signaling and Media DMZ

Unified CM Expressway-C Expressway-E

Internet

Cloud Media Node

Hybrid Service
TMS Expressway-C
Conductor + CMS
vTS

BRKCOL-1120 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 89
HTTPS
CTI/AXL
Multiparty Meeting with on Premise Bridges SIP
SIP and API control

Signaling and Media DMZ

Unified CM Expressway-C Expressway-E

Internet

Cloud Media Node

Hybrid Service
TMS Expressway-C
Conductor + CMS
vTS

Signaling goes from endpoints to Cisco Unified CM

BRKCOL-1120 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 90
HTTPS
CTI/AXL
Multiparty Meeting with on Premise Bridges SIP
SIP and API control

Signaling and Media DMZ

Unified CM Expressway-C Expressway-E

Internet

Cloud Media Node

Conference

Hybrid Service
TMS Expressway-C
Conductor + CMS
vTS

Signaling goes from endpoints to Cisco Unified CM


Either ad hoc or a permanent bridge conference is created

BRKCOL-1120 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 91
HTTPS
CTI/AXL
Multiparty Meeting with on Premise Bridges SIP
SIP and API control

Signaling and Media DMZ

Unified CM Expressway-C Expressway-E

Internet

Cloud Media Node

Conference

Hybrid Service
TMS Expressway-C
Conductor + CMS
vTS

Signaling goes from endpoints to Cisco Unified CM


Either ad hoc or a permanent bridge conference is created
Media goes from endpoint to the bridge
BRKCOL-1120 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 92
HTTPS
CTI/AXL
Multiparty Meeting with the Hybrid Media Node SIP
SIP and API control

Signaling and Media DMZ

Unified CM Expressway-C Expressway-E

Internet

Cloud Media Node

Hybrid Service
TMS Expressway-C
Conductor + vTS CMS

BRKCOL-1120 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 93
HTTPS
CTI/AXL
Multiparty Meeting with the Hybrid Media Node SIP
SIP and API control

Signaling and Media DMZ

Unified CM Expressway-C Expressway-E

Internet

Cloud Media Node

Hybrid Service
TMS Expressway-C
Conductor + vTS CMS

Hybrid Media Node

BRKCOL-1120 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 94
HTTPS
CTI/AXL
Multiparty Meeting with the Hybrid Media Node SIP
SIP and API control

Signaling and Media DMZ

Unified CM Expressway-C Expressway-E

Internet

Cloud Media Node

Hybrid Service
TMS Expressway-C
Conductor + vTS CMS

Signaling goes to the Cisco


Collaboration Cloud

Hybrid Media Node

BRKCOL-1120 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 95
HTTPS
CTI/AXL
Multiparty Meeting with the Hybrid Media Node SIP
SIP and API control

Signaling and Media DMZ

Unified CM Expressway-C Expressway-E

Internet

Cloud Media Node

Hybrid Service
TMS Expressway-C
Conductor + vTS CMS

Meeting
Signaling goes to the Cisco
Collaboration Cloud
Meeting is created on the
Hybrid Media Node Hybrid Media Node

BRKCOL-1120 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 96
HTTPS
CTI/AXL
Multiparty Meeting with the Hybrid Media Node SIP
SIP and API control

Signaling and Media DMZ

Unified CM Expressway-C Expressway-E

Internet

Cloud Media Node

Hybrid Service
TMS Expressway-C
Conductor + vTS CMS

Meeting
Signaling goes to the Cisco
Collaboration Cloud
Meeting is created on the
Hybrid Media Node Hybrid Media Node
Media goes from Cisco Spark
app to the Hybrid Media Node
BRKCOL-1120 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 97
HTTPS
CTI/AXL
Multiparty Meeting SIP
SIP and API control

DMZ

Unified CM Expressway-C Expressway-E

Internet

Cloud Media Node

Hybrid Service Hybrid Media Node is an addition, not


TMS a replacement, of the on premise
Conductor + vTS Expressway-C bridging infrastructure.
CMS

Hybrid Media Node provides meeting


services for Cisco Spark app and
room devices on premise

CMS and vTS provides meeting


services for standard SIP based
Hybrid Media Node devices on premise

BRKCOL-1120 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 98
Things to think about
Hybrid Media Node Cisco Meeting Server (CMS) Virtual Telepresence Server (vTS)
Types of meetings Basic Cisco Spark Meeting On Premise On Premise
(M1 and M2) (switched, transcoded, MSFT Interop) (switched or transcoded)

Scale 50 HD participants per media node, with 96 HD ports 84 HD ports


cascades to other media nodes on on CMS 1000 hardware on CMS 1000 hardware
premise or cloud (in theory infinite)
Management System Cisco Cloud Collaboration Management Telepresence Management Suite (TMS) Telepresence Management Suite (TMS)
(Scheduling) (Management and Scheduling)

Setup and Configuration Little complexity and minimal technical Complex to setup and good technical Medium complexity to setup and good
knowledge needed knowledge needed technical knowledge needed

Administrative Control Very limited because this is a copy of a Full control via the CLI , APIs, and Full control via webUI and Conductor
cloud node and control is done in the webUI webUI
management portal
Supported Devices Cisco Spark app (mobile, desktop or Cisco and any standards based SIP Cisco and any standards based SIP
web) and Cisco Spark registered room endpoints, Cisco Meeting App (CMA), endpoints
devices (DX, SX, MX) and Spark Board WebRTC, MSFT Interop
On Premise Call Control Does not require on premise call control Requires on premise call control (for Requires on premise call control and
or other devices or software example Cisco UCM, VCS) Cisco Conductor

Webex Integration Not integrated into M3 Webex Meetings Not integrated with Webex meetings Supported in Webex CMR Hybrid
meetings

Licensing No cost, included with paid Cisco Spark Pay for license file with specific features Pay for Personal and Shared Multiparty
Organization (M1, M2, M3 or C1, C2, (recording, streaming, branding), licenses
C3) subscriptions PMP/SMP or capacity units

BRKCOL-1120 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 99
Things to think about
Hybrid Media Node Cisco Meeting Server (CMS) Virtual Telepresence Server (vTS)
Types of meetings Basic Cisco Spark Meeting On Premise On Premise
(M1 and M2) (switched, transcoded, MSFT Interop) (switched or transcoded)

Scale 50 HD participants per media node, with 96 HD ports 84 HD ports


cascades to other media nodes on on CMS 1000 hardware on CMS 1000 hardware
premise or cloud (in theory infinite)
Management System Cisco Cloud Collaboration Management Telepresence Management Suite (TMS) Telepresence Management Suite (TMS)
(Scheduling) (Management and Scheduling)

Setup and Configuration Little complexity and minimal technical Complex to setup and good technical Medium complexity to setup and good
knowledge needed knowledge needed technical knowledge needed

Administrative Control Very limited because this is a copy of a Full control via the CLI , APIs, and Full control via webUI and Conductor
cloud node and control is done in the webUI webUI
management portal
Supported Devices Cisco Spark app (mobile, desktop or Cisco and any standards based SIP Cisco and any standards based SIP
web) and Cisco Spark registered room endpoints, Cisco Meeting App (CMA), endpoints
devices (DX, SX, MX) and Spark Board WebRTC, MSFT Interop
On Premise Call Control Does not require on premise call control Requires on premise call control (for Requires on premise call control and
or other devices or software example Cisco UCM, VCS) Cisco Conductor

Webex Integration Not integrated into M3 Webex Meetings Not integrated with Webex meetings Supported in Webex CMR Hybrid
meetings

Licensing No cost, included with paid Cisco Spark Pay for license file with specific features Pay for Personal and Shared Multiparty
Organization (M1, M2, M3 or C1, C2, (recording, streaming, branding), licenses
C3) subscriptions PMP/SMP or capacity units

BRKCOL-1120 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 100
Things to think about
Hybrid Media Node Cisco Meeting Server (CMS) Virtual Telepresence Server (vTS)
Types of meetings Basic Cisco Spark Meeting On Premise On Premise
(M1 and M2) (switched, transcoded, MSFT Interop) (switched or transcoded)

Scale 50 HD participants per media node, with 96 HD ports 84 HD ports


cascades to other media nodes on on CMS 1000 hardware on CMS 1000 hardware
premise or cloud (in theory infinite)
Management System Cisco Cloud Collaboration Management Telepresence Management Suite (TMS) Telepresence Management Suite (TMS)
(Scheduling) (Management and Scheduling)

Setup and Configuration Little complexity and minimal technical Complex to setup and good technical Medium complexity to setup and good
knowledge needed knowledge needed technical knowledge needed

Administrative Control Very limited because this is a copy of a Full control via the CLI , APIs, and Full control via webUI and Conductor
cloud node and control is done in the webUI webUI
management portal
Supported Devices Cisco Spark app (mobile, desktop or Cisco and any standards based SIP Cisco and any standards based SIP
web) and Cisco Spark registered room endpoints, Cisco Meeting App (CMA), endpoints
devices (DX, SX, MX) and Spark Board WebRTC, MSFT Interop
On Premise Call Control Does not require on premise call control Requires on premise call control (for Requires on premise call control and
or other devices or software example Cisco UCM, VCS) Cisco Conductor

Webex Integration Not integrated into M3 Webex Meetings Not integrated with Webex meetings Supported in Webex CMR Hybrid
meetings

Licensing No cost, included with paid Cisco Spark Pay for license file with specific features Pay for Personal and Shared Multiparty
Organization (M1, M2, M3 or C1, C2, (recording, streaming, branding), licenses
C3) subscriptions PMP/SMP or capacity units

BRKCOL-1120 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 101
Things to think about
Hybrid Media Node Cisco Meeting Server (CMS) Virtual Telepresence Server (vTS)
Types of meetings Basic Cisco Spark Meeting On Premise On Premise
(M1 and M2) (switched, transcoded, MSFT Interop) (switched or transcoded)

Scale 50 HD participants per media node, with 96 HD ports 84 HD ports


cascades to other media nodes on on CMS 1000 hardware on CMS 1000 hardware
premise or cloud (in theory infinite)
Management System Cisco Cloud Collaboration Management Telepresence Management Suite (TMS) Telepresence Management Suite (TMS)
(Scheduling) (Management and Scheduling)

Setup and Configuration Little complexity and minimal technical Complex to setup and good technical Medium complexity to setup and good
knowledge needed knowledge needed technical knowledge needed

Administrative Control Very limited because this is a copy of a Full control via the CLI , APIs, and Full control via webUI and Conductor
cloud node and control is done in the webUI webUI
management portal
Supported Devices Cisco Spark app (mobile, desktop or Cisco and any standards based SIP Cisco and any standards based SIP
web) and Cisco Spark registered room endpoints, Cisco Meeting App (CMA), endpoints
devices (DX, SX, MX) and Spark Board WebRTC, MSFT Interop
On Premise Call Control Does not require on premise call control Requires on premise call control (for Requires on premise call control and
or other devices or software example Cisco UCM, VCS) Cisco Conductor

Webex Integration Not integrated into M3 Webex Meetings Not integrated with Webex meetings Supported in Webex CMR Hybrid
meetings

Licensing No cost, included with paid Cisco Spark Pay for license file with specific features Pay for Personal and Shared Multiparty
Organization (M1, M2, M3 or C1, C2, (recording, streaming, branding), licenses
C3) subscriptions PMP/SMP or capacity units

BRKCOL-1120 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 102
Things to think about
Hybrid Media Node Cisco Meeting Server (CMS) Virtual Telepresence Server (vTS)
Types of meetings Basic Cisco Spark Meeting On Premise On Premise
(M1 and M2) (switched, transcoded, MSFT Interop) (switched or transcoded)

Scale 50 HD participants per media node, with 96 HD ports 84 HD ports


cascades to other media nodes on on CMS 1000 hardware on CMS 1000 hardware
premise or cloud (in theory infinite)
Management System Cisco Cloud Collaboration Management Telepresence Management Suite (TMS) Telepresence Management Suite (TMS)
(Scheduling) (Management and Scheduling)

Setup and Configuration Little complexity and minimal technical Complex to setup and good technical Medium complexity to setup and good
knowledge needed knowledge needed technical knowledge needed

Administrative Control Very limited because this is a copy of a Full control via the CLI , APIs, and Full control via webUI and Conductor
cloud node and control is done in the webUI webUI
management portal
Supported Devices Cisco Spark app (mobile, desktop or Cisco and any standards based SIP Cisco and any standards based SIP
web) and Cisco Spark registered room endpoints, Cisco Meeting App (CMA), endpoints
devices (DX, SX, MX) and Spark Board WebRTC, MSFT Interop
On Premise Call Control Does not require on premise call control Requires on premise call control (for Requires on premise call control and
or other devices or software example Cisco UCM, VCS) Cisco Conductor

Webex Integration Not integrated into M3 Webex Meetings Not integrated with Webex meetings Supported in Webex CMR Hybrid
meetings

Licensing No cost, included with paid Cisco Spark Pay for license file with specific features Pay for Personal and Shared Multiparty
Organization (M1, M2, M3 or C1, C2, (recording, streaming, branding), licenses
C3) subscriptions PMP/SMP or capacity units

BRKCOL-1120 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 103
Things to think about
Hybrid Media Node Cisco Meeting Server (CMS) Virtual Telepresence Server (vTS)
Types of meetings Basic Cisco Spark Meeting On Premise On Premise
(M1 and M2) (switched, transcoded, MSFT Interop) (switched or transcoded)

Scale 50 HD participants per media node, with 96 HD ports 84 HD ports


cascades to other media nodes on on CMS 1000 hardware on CMS 1000 hardware
premise or cloud (in theory infinite)
Management System Cisco Cloud Collaboration Management Telepresence Management Suite (TMS) Telepresence Management Suite (TMS)
(Scheduling) (Management and Scheduling)

Setup and Configuration Little complexity and minimal technical Complex to setup and good technical Medium complexity to setup and good
knowledge needed knowledge needed technical knowledge needed

Administrative Control Very limited because this is a copy of a Full control via the CLI , APIs, and Full control via webUI and Conductor
cloud node and control is done in the webUI webUI
management portal
Supported Devices Cisco Spark app (mobile, desktop or Cisco and any standards based SIP Cisco and any standards based SIP
web) and Cisco Spark registered room endpoints, Cisco Meeting App (CMA), endpoints
devices (DX, SX, MX) and Spark Board WebRTC, MSFT Interop
On Premise Call Control Does not require on premise call control Requires on premise call control (for Requires on premise call control and
or other devices or software example Cisco UCM, VCS) Cisco Conductor

Webex Integration Not integrated into M3 Webex Meetings Not integrated with Webex meetings Supported in Webex CMR Hybrid
meetings

Licensing No cost, included with paid Cisco Spark Pay for license file with specific features Pay for Personal and Shared Multiparty
Organization (M1, M2, M3 or C1, C2, (recording, streaming, branding), licenses
C3) subscriptions PMP/SMP or capacity units

BRKCOL-1120 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 104
Things to think about
Hybrid Media Node Cisco Meeting Server (CMS) Virtual Telepresence Server (vTS)
Types of meetings Basic Cisco Spark Meeting On Premise On Premise
(M1 and M2) (switched, transcoded, MSFT Interop) (switched or transcoded)

Scale 50 HD participants per media node, with 96 HD ports 84 HD ports


cascades to other media nodes on on CMS 1000 hardware on CMS 1000 hardware
premise or cloud (in theory infinite)
Management System Cisco Cloud Collaboration Management Telepresence Management Suite (TMS) Telepresence Management Suite (TMS)
(Scheduling) (Management and Scheduling)

Setup and Configuration Little complexity and minimal technical Complex to setup and good technical Medium complexity to setup and good
knowledge needed knowledge needed technical knowledge needed

Administrative Control Very limited because this is a copy of a Full control via the CLI , APIs, and Full control via webUI and Conductor
cloud node and control is done in the webUI webUI
management portal
Supported Devices Cisco Spark app (mobile, desktop or Cisco and any standards based SIP Cisco and any standards based SIP
web) and Cisco Spark registered room endpoints, Cisco Meeting App (CMA), endpoints
devices (DX, SX, MX) and Spark Board WebRTC, MSFT Interop
On Premise Call Control Does not require on premise call control Requires on premise call control (for Requires on premise call control and
or other devices or software example Cisco UCM, VCS) Cisco Conductor

Webex Integration Not integrated into M3 Webex Meetings Not integrated with Webex meetings Supported in Webex CMR Hybrid
meetings

Licensing No cost, included with paid Cisco Spark Pay for license file with specific features Pay for Personal and Shared Multiparty
Organization (M1, M2, M3 or C1, C2, (recording, streaming, branding), licenses
C3) subscriptions PMP/SMP or capacity units

BRKCOL-1120 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 105
Things to think about
Hybrid Media Node Cisco Meeting Server (CMS) Virtual Telepresence Server (vTS)
Types of meetings Basic Cisco Spark Meeting On Premise On Premise
(M1 and M2) (switched, transcoded, MSFT Interop) (switched or transcoded)

Scale 50 HD participants per media node, with 96 HD ports 84 HD ports


cascades to other media nodes on on CMS 1000 hardware on CMS 1000 hardware
premise or cloud (in theory infinite)
Management System Cisco Cloud Collaboration Management Telepresence Management Suite (TMS) Telepresence Management Suite (TMS)
(Scheduling) (Management and Scheduling)

Setup and Configuration Little complexity and minimal technical Complex to setup and good technical Medium complexity to setup and good
knowledge needed knowledge needed technical knowledge needed

Administrative Control Very limited because this is a copy of a Full control via the CLI , APIs, and Full control via webUI and Conductor
cloud node and control is done in the webUI webUI
management portal
Supported Devices Cisco Spark app (mobile, desktop or Cisco and any standards based SIP Cisco and any standards based SIP
web) and Cisco Spark registered room endpoints, Cisco Meeting App (CMA), endpoints
devices (DX, SX, MX) and Spark Board WebRTC, MSFT Interop
On Premise Call Control Does not require on premise call control Requires on premise call control (for Requires on premise call control and
or other devices or software example Cisco UCM, VCS) Cisco Conductor

Webex Integration Not integrated into M3 Webex Meetings Not integrated with Webex meetings Supported in Webex CMR Hybrid
meetings

Licensing No cost, included with paid Cisco Spark Pay for license file with specific features Pay for Personal and Shared Multiparty
Organization (M1, M2, M3 or C1, C2, (recording, streaming, branding), licenses
C3) subscriptions PMP/SMP or capacity units

BRKCOL-1120 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 106
Things to think about
Hybrid Media Node Cisco Meeting Server (CMS) Virtual Telepresence Server (vTS)
Types of meetings Basic Cisco Spark Meeting On Premise On Premise
(M1 and M2) (switched, transcoded, MSFT Interop) (switched or transcoded)

Scale 50 HD participants per media node, with 96 HD ports 84 HD ports


cascades to other media nodes on on CMS 1000 hardware on CMS 1000 hardware
premise or cloud (in theory infinite)
Management System Cisco Cloud Collaboration Management Telepresence Management Suite (TMS) Telepresence Management Suite (TMS)
(Scheduling) (Management and Scheduling)

Setup and Configuration Little complexity and minimal technical Complex to setup and good technical Medium complexity to setup and good
knowledge needed knowledge needed technical knowledge needed

Administrative Control Very limited because this is a copy of a Full control via the CLI , APIs, and Full control via webUI and Conductor
cloud node and control is done in the webUI webUI
management portal
Supported Devices Cisco Spark app (mobile, desktop or Cisco and any standards based SIP Cisco and any standards based SIP
web) and Cisco Spark registered room endpoints, Cisco Meeting App (CMA), endpoints
devices (DX, SX, MX) and Spark Board WebRTC, MSFT Interop
On Premise Call Control Does not require on premise call control Requires on premise call control (for Requires on premise call control and
or other devices or software example Cisco UCM, VCS) Cisco Conductor

Webex Integration Not integrated into M3 Webex Meetings Not integrated with Webex meetings Supported in Webex CMR Hybrid
meetings

Licensing No cost, included with paid Cisco Spark Pay for license file with specific features Pay for Personal and Shared Multiparty
Organization (M1, M2, M3 or C1, C2, (recording, streaming, branding), licenses
C3) subscriptions PMP/SMP or capacity units
Cisco Spark Flex Plan: https://www.cisco.com/c/dam/en/us/solutions/collateral/collaboration/cloud-collaboration/at-a-glance-c45-738046.pdf
BRKCOL-1120 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 107
More information on CMS or vTS columns

BRKCOL-2803
Designing and Deploying MultiParty TelePresence Video
Wednesday, Feb 22, 9:00 a.m. - 11:00 a.m.

This session will focus on the Cisco Meeting Server, both hardware and software
platforms, Spaces on premise, TMS enhancement related to Cisco Meeting Server,
integration into the Cisco Unified Communication Manager, Cisco VCS and Microsoft
Lync / Skype for Business,

BRKCOL-1120 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 108
Future focus area
Next focus area

M2 M3
M1 Everything Everything in M2,
M3
Business-class in M1, and: and:
Messaging Host WebEx-powered
Hybrid 1:1 and 3-party Host 25-party meetings with screen
Calling video calling with meetings with other Not Supported
sharing and with external
screen sharing Spark users participants
Join Spark and SIP- Personal Meeting Room
based meetings Scheduled Meetings

BRKCOL-1120 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 110
Next focus area

M2 M3
M1 Everything Everything in M2,
Business-class in M1, and: and:
Messaging Host WebEx-powered
Hybrid 1:1 and 3-party Host 25-party meetings with screen
video calling with
Calling screen sharing
meetings with other sharing and with external
Spark users participants
Join Spark and SIP- Personal Meeting Room
based meetings Scheduled Meetings

How do we support M3 Webex meeting with the Hybrid Media Node?

BRKCOL-1120 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 111
Summary

1. A bit of the Cisco Collaboration Cloud on your premise


2. The Hybrid Media Service allows Cisco Spark meetings media (video, audio, content) to stay local on
your network
3. 10 Minutes to deploy
4. Cloud Managed and orchestrated
5. Automatic software updates
6. No additional costs or licensing fees
7. Simple and elastic scale
8. An addition to existing on premise bridging products to support Cisco Spark meetings

BRKCOL-1120 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 112
Documentation

Documentation
1. Cisco.com/go/hybridmedia
2. Help Central:
https://www.cisco.com/go/hybrid-services-media
https://help.webex.com/docs/DOC-8989

BRKCOL-1120 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 113
Cisco Spark
Ask Questions, Get Answers, Continue the Experience

Use Cisco Spark to communicate with the Speaker and fellow


participants after the session

Download the Cisco Spark app from iTunes or Google Play


1. Go to the Cisco Live Berlin 2017 Mobile app
2. Find this session
3. Click the Spark button under Speakers in the session description
4. Enter the room, room name = BRKCOL-1120
5. Join the conversation!

The Spark Room will be open for 2 weeks after Cisco Live

BRKCOL-1120 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 114
Complete Your Online Session Evaluation
Please complete your Online
Session Evaluations after each
session
Complete 4 Session Evaluations &
the Overall Conference Evaluation
(available from Thursday) to receive
your Cisco Live T-shirt
All surveys can be completed via
the Cisco Live Mobile App or the
Dont forget: Cisco Live sessions will be available
Communication Stations for viewing on-demand after the event at
CiscoLive.com/Online

BRKCOL-1120 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 115
Continue Your Education
Demos in the Cisco campus
Walk-in Self-Paced Labs
Lunch & Learn
Meet the Engineer 1:1 meetings
Related sessions

BRKCOL-1120 2017 Cisco and/or its affiliates. All rights reserved. Cisco Public 116
Q&A
Thank You

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