Professional Documents
Culture Documents
Dr. Bessett
SOC3090
7 April 2017
Illness connects every human in a shared experience, as we have all been sick at some
point in our lives. All people with access to a physicians office in developed countries have also
probably experienced some sort of setback in their interactions with a physician: perhaps they
assumed a facet of your identity that was not true, or maybe they stared at a computer while you
explained the story of your pain. However, some people experience comparably more barriers to
care than others who find themselves in the same doctors office. Why is this? Many times, it is
providers and organizations to effectively deliver health care services that meet the social,
cultural, and linguistic needs of patients (Cultural Competence). Thus, cultural competency can
encompass religious beliefs, language barriers, ethnic traditions, socio-economic status, level of
education, social identities, etc. Both patients and providers bring their own cultural backgrounds
and beliefs into the appointment, which many times doctors fail to realize, only thinking about
the patients biases, not their own. If mishandled or ignored, especially chronically, a lack of
cultural competency can lead to stigma and build barriers between the patient, the physician, and
the care the patients need. In The Remedy, queer and trans-identifying patients and professionals
detail their accounts of challenges they face in the medical institution because of their sexuality
or gender identity. Kristen Barker chronicles in her book, The Fibromyalgia Story, how people,
especially women, suffering from fibromyalgia syndrome experience barriers to care because of
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the nature of fibromyalgia, a contested disease. Lack of cultural competency surrounding just
transgender people is an atrocity in itself as there are 700,000 transgender people living in the
United States, which is equivalent to the entire population of Detroit. That is a whole large urban
center not receiving adequate care and being stigmatized when they are in a healthcare setting
the place where everyone should be comfortable being their most vulnerable.
Besides the sheer number of people failing to receive care because of their LGBTQ status
or because of their fibromyalgia diagnosis, there is another factor that details why cultural
competency is becoming increasingly important in the 2017 medical appointment. Of all three of
the traditional doctor-patient relationships widely accepted by health analysts and sociologists,
mutual participation is becoming by far the most important relationship because of the rise of
chronic illnesses. As chronic illnesses, including heart disease, diabetes, cancer, arthritis, and
Alzheimers disease, to name a few, become increasingly common and hold more of the disease
burden in the United States, the nature of a patients relationship with their physician has
changed. Chronic illnesses require more adaptive, attentive care from the provider and more
effort from the patient to create lifestyle changes. More time and greater effort is needed from
both the patient and the physician to reach the goal of providing excellent care for the patient.
With more time spent in the interaction of the doctor and patient, and with the patients lifestyle
and culture being taken into more account, there is a greater emphasis on cultural influences in
biomedicine.
However, this greater influence on culture has not necessarily led to a shift in the typical
doctor-patient model. Mutual participation is still not as common as the morbidity-mortality shift
in the United States has required. Because of their medical education, physicians follow a disease
model that privileges biology and objective signs rather than personal accounts. This model with
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an emphasis on biomedicine creates a poor setup for physicians with patients who suffer from
contested illnesses like fibromyalgia, complicated, chronic diseases, or patients with identities or
sexual preferences that may be considered deviant. Many of these complications for physicians
arise because of cultural norms and societal disparities rather than cut and dry physiological
causes. In The Remedy, the Patient Care Competency states that physicians must be able to
"gather essential and accurate information about patients and their conditions through history
taking, physical examination, and the use of laboratory data, imaging, and other tests." This
statement seems a bit impersonal and biomedically focused. The author, a psychiatrist who
advocates for LGBTQ+ health equity, argues that the statement should be edited to include
competencies for the discussion of gender identity and sexual orientation, which would
encompass a more holistic approach to the patient's life rather than just seeing a patient through
the lens of a test (Sharman 70). Likewise, in The Fibromyalgia Story, Kristen Barker concludes
that fibromyalgia's root cause is women's suffering due to disparities and discrimination in
society, which greatly affects the care that the sufferers of fibromyalgia, primarily women,
receive (Barker 198). Physicians struggle with trying to treat a syndrome that has a basis rooted
attempted had little to no success. Margaret explains that each new rheumatologist would give
her the "wonder drug of the month," and each one worked just as poorly as the last. Mary details
how her physician tried to treat her with cortisone shots, physical therapy, and even hot wax, but
none of them worked. (Barker 94). Because of the construction of medical education, physicians
can only adequately treat bodily issues through biomedical, interventional techniques, so when
physicians encounter cultural and societal influences in patients that present as physiological
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symptoms, doctors are inadequately trained as to how to handle that. Biomedicine has become a
way to temporarily placate people's suffering, but it also lessens the energy people have to fight
With queer and transgender patients as well as patients with fibromyalgia, mutual
participation is very limited because doctors are not invested in or are inhibited from giving
adequate care to patients with chronic symptoms or nonconforming identities, and patients
become impatient with providers who do not immediately show dedication, competence, and
empathy towards their condition. Not surprisingly, most patients in The Remedy as well as The
Fibromyalgia Story initially attempt to create mutual participation with their physicians, but this
type of relationship quickly fails. Several personal accounts describe how patients used providers
other than physicians who better handled their care, perhaps because these providers are not
necessarily tied to an established institution. There may be fewer pressures on them to take a
biomedical or legal approach to care from their colleagues, or their education may have provided
them with more tools to care for a broader range of patients. In Baby Escape Plan Two in The
Remedy, the transgender author explains how midwives handled his pregnancy with
understanding, care, and with trans competency whereas the physicians never seemed to show
compassion or competency towards a pregnant trans man (Sharman 198). Likewise, in The
Fibromyalgia Story, Joyce gathers from her personal experience that nurse practitioners will
spend more time with their patients and work with them to overcome fibromyalgia as compared
to physicians (Barker 123). Although physicians may feel they have more power during the
appointment, patients are ultimately in charge of the relationship, including its existence. It
seems that many people who have chronic diseases or nonconforming identities have turned to
The next question we as sufferers, patients, advocates, and allies ask is this: how do we
fight for that right for all people. From reading The Remedy and The Fibromyalgia Story, it has
become clear that narratives can be used to disrupt the biomedical model. Narratives are very
impactful empathetic tools to create change and advocate for disadvantaged patients. In The
Remedy, the cartoon Queer in Common Country tells a deep story, but with visuals, especially
faces, to allow for meaningful interaction with the reader. Personally, this story was very
impactful for me because the drawings painted a picture in my head of what the author felt and
experienced (Sharman 89). I felt much more connected to this story because the faces, details,
and how the words interacted with the pictures created emotion that spoke more to my heart than
to my head. Narratives like these can be applied to medical school education as well as for
advocating for cultural competency to lawmakers or those with power in the medical institution.
This may lead to changes in recertification board requirements, which as of now only place
cultural competency and queer/trans education. However, it is important to keep in mind that as
both a physician and a patient, one needs to treat all people on an individual level and be
Works Cited
Barker, Kristin K. The Fibromyalgia Story: Medical Authority and Women's Worlds of Pain.
Bessett, Danielle. The Patient Perspective. Sociology of Health and Illness, 30 March 2017,
Cultural Competence in Health Care: Is It Important For People With Chronic Conditions?.
Sharman, Zena, ed. The Remedy: Queer and Trans Voices on Health and Health Care.