Ce rd eu’ [Accomplishments or Notables / Progress & Changes Process Review and Paperwork Reduction The goal is to eliminate unnecessary processes and paperwork currently required in the organization, but are redundant or no longer may be necessary. This was in response to the results of the survey completed by employees earlier this year. ~ For those tasks that cannot be eliminated, the goal is to revise, combine, and/or make more effective. Administrative __|-- An executive team has been assembled and is working on the project, with two large 1 Efficiencies __|working group sessions having already been held ‘Computer Aided Dispatch (CAD) -- Special Instructions (SINS) in CAD were assessed and modified to screen calls-for- service to determine what calls could be diverted to the Crisis Call Diversion (CCD) Program, which affected the Houston Emergency Center's (HEC) protocols, the dispatch process, and reducing patrol unit response. -- Creation of additional supervisor terminals to increase efficiency and improve customer service at Watch Command. Administrative __|-- Restructuring of the Probationary Sr. Police Telecommunicator training program to 2| Efficiencies [ensure new trainees are dispatching in accordance with the goals of the department. trol Allocation/Patrol Leveling Staffing Study: __ |To ensure that our most precious resource is allocated according to variables to deliver the ean EN best possible service with the current staffing. 3 Efficienci PURPOSE: Officer Safety and Service to Our Community \ Page 1Administrative Disciplinary Process Changes ~ In order to improve the effectiveness, faimess, and efficiency of the disciplinary process, ichanges were made. ~The disciplinary review process was reorganized -- Started a review and development process for interviewing officers during IAD investigations. -- Formerly known as Loudermill Hearings, but now Disciplinary Review Hearings (RH), the meetings are now tape-recorded and the Chief of Police will now make a decision at the lend of the meeting ine -- There will be more liberal granting of positive discipline. Cos ls -- The promotional bypass policy was revised to clearly state that the Chief will only 4| Efficiencies _|consider discipline within last five years, and there will be no reckoning period for transfers. Department Reorganization — Increased the transparency of the department by implementing unprecedented access to Ithe Chief of Police for both the public and department personnel. Administrative _ |— Reduced upper management positions, which saved resources, streamlined the chain of 5 Efficiencies: command, and increased accountanility. Pension Issues ~ Overcame an almost complete turnover of senior management personnel due to pending pension changes while managing to increase the presence and visibility of senior Administrative _|management during this transition, which provided needed leadership during what could 6 | __Efficiencies _|have been a tumultuous period Standardized Duty Weapons Administrative _ |-- Standardized most recent and all future starting cadet classes to one specific duty 7|__Efficiencies __|weapon Page 2Administrati Efficiencies PEI idy for Homicide Division A joint agreement between the Chief of Policve and the Police Executive Research Forum (PERF) that concentrates on evaluating and providing constructive concepts and ideas on improving the operations of the HPD Homicide Division, -~ The study's purpose is to provide a reflective look into the department's policies, a Procedures, and practices in order to offer suggestions for providing better and more leffective service to citizens and residents of Houston. The study began April 17, 2017, and will be a three-part event lasting approximat Administrative Efficiencies nth; - Reduced paperwork sent to the City Secretary for the acceptance of donations. -- Reduced paperwork sent to Legal involving a review of retired IDs by only sending applications with true legal issues, and keeping all other applications in the Employee Services Division. 10 Administrative Efficiencies itrategy Development for Proactive Field Operations Units/Divisions ~~ The goal is to create a working environment where all team members across units, divisions, commands, and partner agencies exercise continuity, work cohesively as a group, engage in best practices, and commit to information sharing and inter department/agency training and development for the purpose of combatting violent crime in the Houston Region. |-- An executive meeting was held last Friday, April 28th and a working group was formed to loversee the project. -- Primary avenues for fostering the cohesive-effective working environment include expanded training, information sharing, and working together (task force style) to reduce lviolent crime in the Houston region. 1 Administrative Efficiencies Critical Incident Review Board (CIRB) ~ The new CIRB has been formed end will be reviewing critical incidents involving HPD personnel for the purpose of identifying best practices that we can share within/outside the organization and understand gaps so that organizational improvements can be made. — The primary goal is to take care cf HPD personnel AND the public, as best as possible. Page 312 Crime Ri ion Investigative Support Increased focus on investigators responding to scenes to support patrol. -- Investigators from the Criminal Investigations Command (CIC) are providing support for on-scene investigations in Patrol. -- In mid-December 2016, the Chief of Police directed CIC to begin providing on-scene ‘support for patrol officers at Serious Aggravated Assault Scenes. -- This entailed investigative divisions developing a stop-gap plan to immediately begin sending Investigators 24-hours a day, 7-days a week, to active scenes in order to aid and assist patrol. — Investigators began making these scenes, collecting evidence, and providing investigative services on location of these more serious crimes. -- The purpose is to start these investigations much earlier (immediately as they occur) in jan effort to curtail these crimes before they escalate into Homicide Investigations. ( ~ This inves and a more lot allocations, shift and V5 off changes, as well as coopevative efforts being developed thru )perations are currently being discussed 13 New Investigative Unit Creation of the Criminal Apprehension Team (CAT) |— Directive from the Chief of Police was to create a pruactive serial/vivlent criminal interdiction unit. - It will consist of one sergeant, one administrative officer, and eight investigat |Gang Division, - Finat formation of CAT ‘within the| is anticipated for mid-May 2 01 14 Crime Reduction G Creation of the Special Investigations Unit | This unit was developed by the Chief of Police as a specialized team of investigators who concentrate their expertise on Officer Involved Shootings, Investigations of Criminal [Allegations against HPD Employees, Allegations involving Public Integrity against HPI Employees, and High Profile or Specialized Investigations within the department as assigned by the Chief or Executive Staff. — This unit was operational as of April 1, 2017, and they work in partnership with the Haytis County (HC) District Attorney's Office, HC Public Integrity Unit, Houston Forensic Sci Senter (HFSC) laboratory and Crime Scene Units, IAD, and the HPD Academy Firearms Training Team. ese Page 4Enhanced Crime Analysis | 15| Crime Reduction _|-- Implementation of the CompStat process to address crime issues and strategies. Resource Assessment & Distribution -- Increased focus on special teams and crime prevention units working weekends and hours when the department is most impacted by crime. -- Units were reassigned into evening and night shift hours to proactively address violent crime issue -- Identification of additional administrative positions that can be reassigned to Field 16| Crime Reduction |Operations in the patrol call-for-service loop Senior Justice Assessment Center (Concept approved by former HPD Chief Charles A. McClelland), Implementation of the Center has begun and itis now taking/accepting cases from HPD 47|_Crime Reduction investigators regarding abuse and fraud of elder victims. | Reduction of need for operational overtime and greater coveraye-during times where Meters pes thin the Gang Nivisinn, the assigned hours and days off of the Crime Reduction lare being adjusted to provide greater coverage during the hours of 1800-0200, with weekend coverage also being extended — The Special Operations Division is also reviewing shift hours and days off in order to reduce the need for operational overtime r Crime prevention units have been reassigned into evening and night shift hours to 18| Crime Retiuction_|proactively address violent crime issues. jetal sues | Adjusted the WIcial system to accommodate the new HPD organizational structure. — Monitored tight budget controls by working with the commands and divisions to reduce classified overtime and other expenditures to meet FY-2017 budget target -- Collaborated with City Finance ccncerning Mayoral mandated FY-2018 General Fund 19| Fiscal Efficiencies |budget reductions from $54.8M to $20M. Pages‘Texas Commission on Law Enforcement (TCOLE) Basic Telecommunicator Curriculum |- Ms. Yolanda Castillo and Ms. Ashley Helms from the Emergency Communications Division presently serve on a comrrittee with other Texas agency representatives to update 20 ithe current curriculum. Media Contacts -~- Quarterly Meetings are now held with Media Managers from radio, television, and print 21| Partnerships _|outlets. Legislative Issues -- Met with local legislators to discuss legislative topics that were of interest to HPD [and/or] 22| Partnerships _|that were pending or needed by HFD. Enhanced Communications with HAS Partners - This initiative specifically addresses the communications gap between Houston Airport [System (HAS) personnel and HPD suring a significant event on or around airport property - HPD radio communications subject matter experts have designated a radio channel that all stakeholders can use to communicate when the need arises 23| Partnerships _|- This project is near completion. Partnering with outside agencies in the effort to combat violent crime — Meetings are on-going with local, state, and federal partners with the focus being on reducing violent crime in the Houston region Partnerships & _|~ It's likely the large scale partnership will be coordinated through the Texas Anti-Gang 24| Crime Reduction _|(TAG) office New Tattoo Policy 25| Policy Changes _|-- Will aid in the recruiting of military personnel/veterans, to include other applicants. Page 626 Social Efficiencies Homeless & Panhandling Issues ~ Worked with the City's Administration to address homeless issues from a systemwide approach with a focus on services prior to enforcement. — Implementation of the panhandlirg and accumulation ordinances to address homelessness from a holistic perspective (outreach and enforcement) to respond to both ithe homeless (connecting them to resources) and citizens (residents complaining about the nuisance, health issues, ete. in thei- residential communities). 27 Social Efficiencies Misdemeanor Marijuana Diversion Program (MMDP) |-- Development & implementation of the MMDP in conjunction with the Harris County District Attorney. -- Increased efficiencies like narcotics lock boxes in various locations to get officers back in the calls-for-service loop faster 28 Social Efficiencies Changes to Media Relations Protocols (ie., greater responsiveness on social media and citizen awareness to critical issues) ~ After-Hour Tweets from the Command Center on the latest information on street closures, crime alerts, outreach initiatives, and more ~ Enhanced social media presence with Periscope, Facebook Live and Nextdoor.com. ~ Periscope provides real-time coverage of on-scene briefings and press conferences that ocur after-hours and weekends. Having this video and information available on-line is helpful to news rooms that are not able to send reporters/photographers to the scene to ‘cover an incident and to keep the public informed on breaking news pertaining to HPD. -- Facebook Live is primarily used to feature the department's community involvement and outreach initiatives (i.e. Youth-Police Advisory Council (YPAC) and Explorer Meetings and Activities -- Nextdoor.com is a third party wetsite that HPD is taking a more active role to educate its users throughout the city about Positive Interaction Program (PIP) meetings, crime alerts, outreach initiatives, and more. 29 Social Efficiencies Media Training/Refresher Classes (Sergeants, Lieutenants, Captains, Assistant Chiefs, and Executive Assistant Chiefs) | Classified staff will now serve as department media spokesmen and conduct on-camera interviews with the media at police-telated incidents/crime scenes. Page730 Social Effigiencies |Formation of the Communicators on Patrol Program (COP) = COP is a new program, which will utilize on-call volunteers from the community that will provide translations for patrol officers and individuals at a scene, -- This program will come under the Volunteers Initiatives Program umbrella, -- Volunteers will be solicited from the community that are fluent in several languages, including Spanish, Urdu, Chinese, and more. 3 Social Efficiencies -- The goal is to enhance police-community relations by strengthening the foundation of ltrust and understanding with the people we serve. |-- Conceptually, we will work with, educate, and learn from the public on law enforcement issues. |-- This program is modeled after the police department's Citizen's Police Academy (CPA), but represents an effort to reach persons who may not be able to commit to the 10-week CPA or travel to the HPD Training Academy. -- The training will be taken into the community so as to meet the public at their community Icenters, churches, and schools. -- The abbreviated format will allow the public to participate in a hands-on fashion so as to understand how/why law enforcemetn conduct business as we do. 32 Technology & Training New & Improved Technology -- Increased effort and focus on obtaining technology platforms that work to help law enforcement address crime probleris. -- HPD now has certified Precision |mmobilization Technique (PIT) instructors and vehicles are being readied for training purposes. 33 Technology & Training Body Worn Cameras (BWC) -- Updated the BWC policy to require earlier activation of the BWC when responding to Priority 1 and Priority 2 calls. —- Began a BWC pilot program to issue cameras daily instead of having the BWC assigned to individual officers. If successful, this method will allow HPD to pause on the current BWC program while we review the surrent system as compared to other systems that may now be available, Page 8