1 2 3 4 5 6 7 8 9 ### 11 ### ### ### ### ### ### ### ### ### ### ### ### ### ###

## ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ###

- - - - ### - ### ### - - - - - - ### ### ### - ### - - - - - ### - - ### ### - ### ###

- - - ### - - - - ### - - - - ### - - ### - - - - - ### - - - - - - ### ### ###

- - - - - - - - ### - ### - - ### ### - - ### ### - ### - ### - ### - - - - ### ### ###

- - - ### - ### - ### ### - - ### - ### - ### ### - - - ### - ### - - ### - ### ### - ### ###

- - - ### - - - - - - ### - - - - - - - - - - - - - - - - - - - ### ###

- - - ### - - - - - - ### ### - ### ### ### - - ### ### - - ### - - ### - ### - ### ### ###

- - - ### - - ### - - - - - - - ### ### - - ### ### ### - - - - - - - ### - ### ###

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ###

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ###

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ###

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ###

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ###

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ###

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ###

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ###

- ### 32 - - - - ### - - ### ### - ### ### ### - ### - ### ### ### ### ### - ### - ### ### - - ###

### - 30 ### ### ### ### ### - - - - ### - - - - - - - - - - - - - - - ### ### ### ###

### ### - ### ### ### ### - - - ### ### ### ### - ### ### ### ### - ### ### ### ### - - - ### - - - ###

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ###

###

###

###

###

###
 Total 1 2 3 4 5 6 7 8 9 ### 11 ### ###

7.91
12.00 7.91
5.25
10.00 5.25
7.74 7.74
8.00 10.30
10.30

1.96 6.00 1.96

#VALUE!
#VALUE! 4.00
#VALUE!
#VALUE! - .00
2.00
- .00 - .00
- .00
- .00

RA - - - - - - - - - - - - -

- .00
1.00
- .00 - .00
0.80
- .00
- .00 0.60 - .00

- .00 0.40 - .00

- .00
0.20
- .00 - .00
- .00
- .00

PA - - - - - - - - - - - - -

17.63 60.00
50.00 17.63
11.23 40.00 11.23
30.00
49.46 49.46
20.00
10.00 - .00
- .00
- .00

OFFICER - - - - - - - - - - - - -

- .00 1.00

- .00 0.80
- .00 - .00
0.60
- .00 0.40 - .00 - .00
0.20
- .00
- .00
SHIFT LEADER - - - - - - - - - - - - -

- .00

LEADER - - - - - - - - - - - - -

M
A
N
Mdl2
Mdl
M2
M3
M1
SPLIT
 ###

### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### Total

### - .00
1
### - .00

### - .00 1

### - .00 1

### - .00
1
### - .00

### - .00 1

### - .00 1

### - .00
0
- - - - - - - - - - - - - - - - - -

### - .00 0

### - .00 0

### - .00
0
### - .00

### - .00 -
1 2 3 4 5 6 7 8 9 10 11 12

### - .00
1.00
- - - - - - - - - - - - - - - - - -
0.90
### - .00

### - .00 0.80

### - .00
0.70
### - .00
0.60
- - - - - - - - - - - - - - - - - -

### - .00 0.50

### - .00
0.40

### - .00
0.30
### - .00

- - - - - - - - - - - - - - - - - - 0.20

### - .00 0.10

### - .00
- .00
- - - - - - - - - - - - - - - - - - 1
 Chart Title

RA PA

OFFICER SHIFT LEADER

LEADER

6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

- .00 - .00

- .00 - .00

- .00 - .00

- .00 - .00

- .00 - .00

- .00 - .00

- .00 - .00

- .00 - .00

- .00 - .00

- .00 - .00

- .00 - .00

- .00 - .00

- .00
1
 Daily Rooms Audit Check List
Guest Room
Audit

Ramadhan
80.00

Ikhwan
Noval

Mukti

Reza
Amin

Bayu
Hasbi
Udin
70.00
60.00
50.00
Room No : 40.00
Name of room att : 30.00
20.00
Checked by :
10.00
Date : -
NO DESCRIPITON VAC 100%
Door/ Entrance XXX x x x x x x x x x
1 Door clean both sides clean, dust free, in good condition 1

2 Door handle, lock and door closer are clean and working 1

3 Signage Privacy, Please Make Up working 1

4 Floor skirting clean and in good condition 1

5 Walls clean, no marks, no damage 1
6 Entrance ceiling clean, no damage 1
Wardrobe and content XXX x x x x x x x x x
7 Wardrobe doors clean, functioning well 1
8 1 or 2 Laundry list and bag clean and neatly folded 1
9 2 slippers, praying mat & Al'Quran avalaible and clean 1
1.00 Sof
10 Safety deposit box open and clean, with instruction 1
0.90
11 2 bathrobes avalaible and clean (only in suite Rooms) 1 0.80
0.70
12 Shelve and rails clean, Sarong, & Mukena clean condition 1 0.60
13 Hangers clean and tidy, 2 clip and 6 no clip 1 0.50
0.40
14 Luggage rack clean (including behind) 1 0.30
0.20
Coffee / tea facilities XXX x x x x x x x x x 0.10
15 Cupboard and mirror clean , dust free 1 -
Kettle, 2 cups & saucers, 2 mugs, 2 spoons, 1stirrers, 2 highball
16 1
glasses cleanwith 2 coffees, 2 teas, 2 creamers, 4 brown sugar
Holder clean
17 1
& 4 white sugars
18 2 bottles of water avalaible (include 1 complimentary tag) 1
19 Minibar fridge clean, all items with logo facing front 1
Desk top and drawers XXX x x x x x x x x x
20 TV clean, correctly tuned, all chanel clear 1
21 TV remote working 1
22 Desk top clean, Qiblat sign available and correctly 1
Drawer clean and set up with Folder (2 envelops, 2 letterheads,
23 1
1 hotel brochure)
24 Wall mirror clean, no marks 1
25 Coffee table clean , set up with ahstray & matches 1
26 Sofa chair clean, no spots 1
Room service menu, service directory, Q Grand Dafam tent
27 1
card, guests questionaire in good condition & clean
28 Bin clean, set up with plastic cover 1
29 Writing stool/chair clean, no spots 1
Window XXX x x x x x x x x x
30 Window glass/frame clean 1
31 Day and Night curtains clean, hooked properly 1
Bedside tables XXX x x x x x x x x x
32 Phone clean, fresh smell 1
33 Note pad clean and with pencil or pen 1
Environmental card and television guide clean, in good
34 1
condition
35 Bedside lamps/writing lamp clean and working 1
Bed XXX x x x x x x x x x
36 All linen clean and straight/stain free/ no damage 1
37 Headboard clean 1
38 Bed Wood Divan clean 1
39 Under the bed clean 1
General Bedroom XXX x x x x x x x x x
40 Air conditioning unit clean, dust free and no noise 1
41 All light fittings and switches clean & working 1
42 All ceilings and wall clean, dust free and free of marks 1

43 All wall pictures & frame clean 1

44 Fresh air/ pleasant smell in room/ no odours present 1

45 Carpet/floor clean & no spot 1
46 Floor skirting clean 1
Bathroom XXX x x x x x x x x x
47 Bathroom door and handle/ lock clean 1
Toilet bowl, seater, inside & outside all clean, in good repair,
48 1
flusher working
49 2 toilet paper roll avalaible 1
50 Rubbish bin clean and the inside wrap with plastic 1

51 Mirror clean, smudge free 1

Washbasin clean and dry, hair free, stopper working good and
52 1
sealant clean, no fungus spot
53 Tissue box clean and full 1
54 Tumbler glasses clean, with coasters & Glass cover 1
55 Hairdryer working and clean 1
56 Amenities tray clean and good condition 1

Amenities on tray : 2 tooth brush, 1 shaving kit, 1 vanity kit, 1

57 shower cap, 1 sanitary bag, 1 comb, 1 shampoo, 1 conditioner, 1
1 bodylotion, 1 bath gel, 2 soaps

58 Shower door/curtain clean and walls clean 1

59 Shower handle and drain clean, good condition, hair free 1

60 All grouting and bathroom tiles clean and mould free 1

61 All taps, chrome and fixtures clean, dry, spot free & shiny 1
62 Floor clean of dust debris and hair free 1
63 Air vents clean, fresh and pleasant smell 1
64 Ceiling & walls clean 1
65 All light fittings and switches clean & working 1
2 bath towel, 1 bath mat, 2 hand towels & face towels in good
66 1
condition
0% ##################### -
66.00 45.00 ### ### ### ### ### ### ### -

100.00 ### ### ### ### ### ### ### ### -

SEC 1 SEC 2 SEC 3 SEC 4 SEC 5 SEC 6
301 401 501 523 601 623
302 402 502 524 602 624
303 403 503 525 603 625
304 404 504 526 604 626
305 405 505 527 605 627
306 406 506 528 606 628
307 407 507 529 607 629
308 408 508 530 608 630
309 409 509 531 609 631
310 410 510 532 610 632
311 411 511 533 611 633
312 412 512 534 612 634
423 414 514 535 614 723
424 415 515 536 615 724
425 416 516 537 616 725
426 417 517 538 617 726
427 418 518 432 618 727
428 419 519 433 619 728
429 420 520 434 620 729
430 421 521 732 621 730
431 422 522 733 622 731
734
SEC 6 SEC 7 1 2 3 4 5 6 7 8 9 10 11 SEC Leader
701 1 7
702 2 6
703 3 5
704 4 1
705 5 4
706 6 2
707 7 3
708 8 Rel
709 9 Rel
710
711 1 3rd
712 2 Ground
714 3 Basement
715 4 Garden
716 5 Meeting Room
717 6 Salasar
718
719 1 Admin
720 2 Admin
721 3 Laundry Linen
722 4 Linen

1 Room Leader
2 Room Leader
3 PA Leader
4 PA Leader
25
 M E N OFF

RA

PA

OFFICER

LEADER

0 0 0 0 0
Inspected By :
PA Attendant :
Supervisor :

NO POINTS POINTS
Lobby Koridor Berlian
1 Floor 127 Glass door and frame
2 Wall surface 128 Wall surface
3 Ceiling 129 Lighting
4 Lighting 130 Grill AC
5 TV 131 Apar
6 AC + Grill 132 TV
7 Glass wall and frame 133 Signed
8 Tanaman dan pot 134 Terrace Pool
9 Hydrant box 135 Floor
1.00 Soft Skill

10 Lift & Interior 136 Chair and table

0.80
11 Sofa & table 137 Wall surface -

12 Pilar 138 Grill Exhaustfan

0.60 -

13 FO Counter 139 Standing ashtray 0.40 -

14 Sudut sudut lantai 140 Tanaman & Pot 0.20

15 List bagian bawah 141 Pilar -
16 Kaca ukir 142 Tangga
17 List putih dibagian bawah kaca ukir 143 List
18 Dust bin x Ruby
19 Pintu lift bagian luar 144 Glass and stainless
x Junjung Buih 145 Table
20 Floor 146 Lighting
21 Ceiling 147 Grill AC
22 Wall surface 148 List
23 Pilar 149 Floor
24 Tanaman dan pot 150 Ceiling
25 AC + Grill 151 Curtain
26 Buffet x Tangga darurat
27 Dinding pembatas 152 Door
28 Glass wall and stainless 153 Floor
29 Sudut sudut lantai 154 Ceiling
30 TV 155 Pegangan tangga
31 Counter bar bag. depan 156 Glass and frame
32 Lighting 157 Tembok bagian tengah
x Ksturi Lounge 158 Wall surface
33 Stage x Restroom Zamrud
34 Ceiling 159 Door
35 Wall surface 160 Floor
36 Tanaman dan pot 161 Ceiling
37 AC + Grill 162 Vanity counter + wash basin
38 Windows and frame 163 Stainless
39 Pilar dinding 164 Toilet bowl
x Koridor l.3 165 Dust bin
40 Glass door and stainless 166 Drainage
41 Apar 167 Lighting
42 Ceiling 168 Miror
43 Wall surface 169 Hand dryer
44 Shaf 170 Dinding pembatas
45 Tanaman dan pot 171 Leher angsa
46 Hydrant box 172 Stainless
47 AC + Grill 173 Tissue roll
48 Box panel 174 Tissue box
49 Emergency lamp 175 Signed
50 List Koridor 176 Mika pemberitahuan
51 Carpet x Gym
52 Pintu lift bagian luar 177 Glass and stainless
x Koridor l.4 178 Miror and frame
53 Glass wall and frame 179 Ceiling
54 Door 180 Lighting
55 Pintu lift bagian luar 181 TV & Remote
56 Tanaman dan pot 182 AC & Remote
57 Ceiling 183 Carpet
58 Lighting 184 List
59 Shaf 185 Alat2 Fitness
60 List x Pool
61 Lukisan 186 Table and chair
62 Apar 187 Standing Ashtray
63 AC + Grill 188 Tanaman & Pot
64 Emergency lamp 189 Glass and stainless
x Restroom Lobby 190 Grill and gatter
65 Glass door 191 Counter pool
66 Vanity Counter 192 Lantai granit
67 Wash basin 193 P3k
68 Leher angsa x Berlian
69 Dust bin 194 Ceiling
70 Floor termasuk sudut 195 Wall surface
71 Mika pemberitahuan 196 Door and glass
72 Wall surface 197 Mini garden
73 Hand dryer 198 List bawah, tengah dan atas
74 Toilet bowl 199 Grill AC
75 Stainless 200 Podium
76 Tissue box 201 Tiang bendera
77 Tissu roll 202 Lighting
78 Drainage 203 Karpet
79 Kaca pembatas Musholla
80 Grill exhaustfan 204 Floor
81 Door closer 205 Ceiling
82 Mirror 206 Wall surface
83 Ceiling 207 Wardrobe
84 Lighting 208 Tempat Wudhu
x Restroom Pool x Karpet and sajadah
85 Glass door 209 Drainage
86 Vanity Counter 210 Stainless
87 Wash basin 211 List
88 Mirror and frame 212 AC & Remote
89 Leher angsa 213 Curtain
90 Dust bin 214 Dust bin
91 Floor 215 Miror
92 Ceiling 216 Door
93 Loker x Tanuhi
94 Urinoir + stainles 217 Floor
95 Mika pemberitahuan 218 Table and chair
96 Dinding kaca dan pintu 219 Glass and stainless
97 Toilet bowl 220 Tanaman & Pot
98 Tissue box 221 Saluran air
99 Tissu roll 222 Pilar
### AC + Grill 223 Standing Ashtray
### Exhaustfan 224 Ceiling
### Lighting 225 Wall surface
### Shower curtain x Guest Lift
### Drainage 226 Mika pemberitahuan
### Keset 227 List tengah
### Tanaman dan pot 228 Wall surface
### Wall surface 229 Calmic
x Free Function Kitchen 230 Floor
### Glass wall and frame 231 Lighting
### Floor 232 Rel pintu
### Ceiling Locker Basement
111 Door and glass 233 Glass door and frame
### Free Function Lt. 4 234 Floor
### Glass and Frame 235 Ceiling
### Standing ashtray 236 Dust bin
### Ceiling 237 Urinoir
### Tanaman dan pot 238 Toilet bowl
### Floor 239 Drainage
x Terrace Basement 240 Wall surface
### Glass and Frame 241 Stainless
### Wash basin and fanity counter 242 Dinding pembatas
### Parking area 243 Sudut sudut lantai
### Floor 244 Standing Ashtray
### Ceiling x Smoking Area Basement
### Mesin absen 245 Table and chair
### Glass and Frame 246 Standing ashtray
### Dust bin 247 Floor
### 248 Ceiling
249 Gatter
 Night
Occ
Description Weight Price 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
Bath towel 900
Hand towel 300
Bath mat 500
Face towel 150
Batrobe 1000
Pool towel 1300
Sheet king 1200
Sheet Queen 1100
Sheet Twin 800
Duvet cover king 3040
Duvet cover queen 2100
Duvet cover twin 1200
Pillow case 150
Inner duvet king 4000
Inner duvet twin 1800
Bed pad king 2500
Bed pad twin 1200

Napkin 70
Table cloth singe 900
Table cloth double 920
Cover chair 900
Ribbon 30
Velvet 920
Kain satin 50

Stelan jas 850

Celana panjang 850
Kemeja 250
T-shirt 250
Baju hangat 800
Celan pendek 600
Celana dalam 60
Dasi 30
Sarung 220
Stelan safari 850
Rompi 350
Baju dalam 70
Kaos kaki 30
Sapu tangan 30
Blouse 500
Baju renang 350
Brassiers 50
Gaun 400
Baju tidur 700
Sarung tangan 50
Selendang 50
Gaun panjang 500
Rok panjang 950
Jaket 850

0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
 -
-
21 22 23 24 25 26 27 28 29 30 31 Total Total Weight Total Cost Price Est Rev
- - - - Ave / Daily
- - - - #DIV/0!
- - - - #DIV/0!
- - - -
- - - - #DIV/0!
- - - - #DIV/0!
- - - - #DIV/0!
- - - - #DIV/0!
- - - -
- - - -
- - - -
- - - -
- - - -
- - - -
- - - -
- - - -
- - - -
- - #DIV/0!
- - - -
- - - -
- - - -
- - - -
- - - -
- - - -
- - - -
- - -
- - - -
- - - -
- - - -
- - - -
- - - -
- - - -
- - - -
- - - -
- - - -
- - - -
- - - -
- - - -
- - - -
- - - -
- - - -
- - - -
- - - -
- - - -
- - - -
- - - -
- - - -
- - - -
- - - -
- - - -
- - -
0 0 0 0 0 0 0 0 0 0 0 0 - - #DIV/0!
Ave / Daily
Cost Linen
Cost Guest Laundry
#DIV/0! Lenght Of Stay Guest
Rev Guest Laundry
Weight Laundry
Occ
FB Cost Linen
 Morning Shift 1 2 3
Time Description

1 07.00-07.00 Read logbook

2 07.00-07.10 Prepare morning briefing book
3 07.10-07.20 Prepare room reconciliation
4 07.20-07.30 Update info in whiteboard
5 07.30-07.50 Prepare roomboy control sheet
6 07.50-08.00 Prepare room key & record
08.00-08.15 Morning Briefing
7 08.15-08.20 Input absen HK staff
8 08.20-08.25 Input RA section
9 08.25-08.35 Input EB rev, room sold, room rev & compliment
10 08.35-08.50 Input room status report to minibar daily consume
11 08.50-09.20 Cleaning HK Office (sweeping & mopping)
12 09.20-10.00 Standby telephone
13 10.00-10.00 Send room status report to FO 1
14 10.00-10.10 Record minibar
15 10.10-11.00 Standby telephone
16 11.00-11.00 Check email (Guest Comment)
17 11.00-12.00 Standby telephone
18 12.00-12.30 Change room status based on info from RA and Leader
12.30-13.30 ISOMA
19 13.30-14.00 Standby telephone
20 14.00-14.20 Change room status based on info from RA and Leader
21 14.20-14.45 Store Request (every monday, wednesday & Friday)
22 14.45-15.00 Inventory stock at Pantry
23 15.00 Over handle with next shift
Total 0 0 0

Afternoon Shift 1 2 3
Time Description

1 15.00 Read logbook & over handle

2 15.00-15.05 Prepare morning briefing book
3 15.05-15.10 Prepare room reconciliation
4 15.10-16.00 Standby telephone
16.00 when RA finish
5 16.00-16.30 Input daily consume amenities & minibar
6 16.30-16.40 Record room key
7 16.40-17.00 Change room status based on info from RA and Leader
8 17.00 Send room status report to FO 2
9 17.00-18.00 Standby telephone
 18.00-19.00 ISOMA
10 19.00-19.10 Prepare room audit
11 19.10-20.00 Standby telephone
12 20.00-20.15 Input room audit
13 20.15-22.00 Standby telephone
14 22.00-22.15 Inventory stock at Pantry
15 22.15-22.30 Prepare SR
16 22.30-22.45 Prepare weekly report (every thursday & friday)
17 22.45-22.50 Make sure all key complete
18 22.50-23.00 Closing laundry
19 23.00 Send room status report to FO 3
Total 0 0 0
4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25

0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25
0 0 0 0 0 - 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0
26 27 28 29 30 31 Daily Job Desc
100.0
95.0
95.0 96.4705882353

90.0
95.0
85.0
80.7
80.0 80.7
75.0

70.0

1 2 3 4 5 6 7 8 9 10 11 12 13 14
100 96 95 89 95 95
96 89 90 95 89 100 96 100
84 79 91 87 87 87 83 100 74 79

1
Soft Skill
0.9
0.8
0.7
0.6
0 0 0 0
0.5
0.4
0.3
0.2
0.1
0
0 0 0 0
1 2 3 4 5 6 7 8 9 10 11 12 13 14

0 0 0 0 0 0 1 Daily Job Desc

0.9
0.8
26 27 28 29 30 31 0.7 0 0 0
0.6
0.5
0.4 0
0.3
0.2
0.1
0
0 0 0 0
1 2 3 4 5 6 7 8 9 10 11 12 13 14

1 Poor
 2 Fair
3 Good
4 Excelent

0 0 0 0 0 0
 DAILY DUTIES

15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31
95 100 100 95 100 95 95 95 100 95 100 96.5
95 100 95 95.0
84 74 74 74 68 74 74 74 86 80.7

SOFT SKILL (Attitude, Courtessy, Grooming)

15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31
0
0
0
0

HARD SKILL (Speed, Officer Skill, Absence Record)

15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31
0
0
0
0
 JOB DESCRIPTION HK SPV
No Description Point Name 1 2 3
Record and give a master key, to ensure master key return and complete
1 1
sign out list at the end of shift
2 Prepare and report Morning room status to Officer recorded 1
3 Implementation randoom spot check 1
4 Received and completed special request from the guest 1
5 Keep of guest amenities standard and guest service 1
6 Acordingly with Front Office of Guest room status 1
7 Record and report maintenance matter 1
8 Check service area and pantries 1
9 Order Linen and room supplies order everyday 1
10 Manage time of work housekeeping staff 1
11 Give a support to front line staff 1
12 Prepare Inspection report 1
13 Complete Requisition & Work Order and Maintenance order 1
14 Participate Morning briefing 1
15 To assist EHK / Ass. EHK to manage departemental cost 1
16 Checklist 1
17 Training Conduct 1
18 Manage material cleaning and cleaning supplies consumption 1

18 0
100.00 0
4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31
 1
Daily Job Desc
0.9

0.8

0.7
DAILY DUTI
0.6
0 0 0 0 0
0.5

0.4

0.3

0.2

0.1

0
0 0 0 0 0

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

1
Soft Skill
0.9
0.8
0.7
0.6 SOFT SKILL (Attitude, Cou
0.5 0 0 0 0 0

0.4
0.3
0.2
0.1
0
0 0 0 0 0

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22

1
Daily Job Desc
0.9
0.8
0.7 0 0 0 0

0.6 HARD SKILL (Speed, Officer S

0.5
0.4 0
0.3
0.2
0.1
0
0 0 0 0 0

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22
 DAILY DUTIES

23 24 25 26 27 28 29 30 31
0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0

FT SKILL (Attitude, Courtessy, Grooming)

23 24 25 26 27 28 29 30 31
0
0
0
0
0

D SKILL (Speed, Officer Skill, Absence Record)

23 24 25 26 27 28 29 30 31
0
0
0
0
0
 1 2 3 4 5 6 7 8 9 ### 11 ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ###

Ikhwan - - - - ### - ### ### - - - - - - ### ### ### - ### - - - - - ### - - ### ### - ### ###

Noval - - - ### - - - - ### - - - - ### - - ### - - - - - ### - - - - - - ### ### ###

Hasbi - - - - - - - - ### - ### - - ### ### - - ### ### - ### - ### - ### - - - - ### ### ###

Udin - - - ### - ### - ### ### - - ### - ### - ### ### - - - ### - ### - - ### - ### ### - ### ###

Adit - - - ### - - - - - - ### - - - - - - - - - - - - - - - - - - - ### ###

Mukti - - - ### - - - - - - ### ### - ### ### ### - - ### ### - - ### - - ### - ### - ### ### ###

Bayu - - - ### - - ### - - - - - - - ### ### - - ### ### ### - - - - - - - ### - ### ###

New @ - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ###

New @ - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ###

Wildan - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ###

Amar - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ###

Daus - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ###

Zein - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ###

Arif - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ###

Fajar - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ###

Santi - ### 32 - - - - ### - - ### ### - ### ### ### - ### - ### ### ### ### ### - ### - ### ### - - ###

Siti ### - 30 ### ### ### ### ### - - - - ### - - - - - - - - - - - - - - - ### ### ### ###

Shinta ### ### - ### ### ### ### - - - ### ### ### ### - ### ### ### ### - ### ### ### ### - - - ### - - - ###

New @ - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - ###

Arif ###

Reza @ ###

Arsyad ###

Amat @ ###

Eko ###
 Total 1 2 3 4 5 6 7 8 9 ### 11 ### ###

7.91
12.00 7.91 Ikhwan
5.25
10.00
5.25 Noval 1

7.74 7.74 Hasbi 1

8.00 10.30
10.30 Udin 1

6.00 1.96
1.96
#VALUE!
Adit 1

#VALUE! 4.00
#VALUE! Mukti 1

#VALUE!
2.00 - .00 Bayu
- .00 - .00
- .00
- .00 New @
RA 5 - - - - - - - - - - - -

- .00 Wildan
1.00
- .00
0.80
- .00 Amar
- .00
- .00 0.60 - .00 Daus
- .00
- .00 0.40
- .00
Zein 1
0.20
- .00
- .00
- .00
Arif
- .00

PA 1 - - - - - - - - - - - -

17.63 60.00 Santi 1

50.00 17.63
11.23 40.00 11.23
Siti
30.00
49.46
20.00
49.46 Shinta
- .00 10.00
- .00
- .00
Maya
OFFICER 1 - - - - - - - - - - - -

- .00 1.00 Reza @

- .00 0.80
0.60
- .00 - .00 Arsyad 1

- .00 0.40 - .00 - .00 Amat @ 1

0.20
- .00
- .00
SHIFT LEADER 2 - - - - - - - - - - - -

- .00 Dewok 1

Eko
LEADER 1 - - - - - - - - - - - -

M
A
N
Mdl2
Mdl
M2
M3
M1
SPLIT
 ###

### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### ### Total

### - .00
1
### 0.03

### 0.03 1

### 0.03 1
### 0.03
1
### 0.03

### - .00 1

### - .00 1

### - .00
0
- - - - - - - - - - - - - - - - - -

### - .00 0

### - .00 0

### - .00
0
### 0.03

-
### - .00
1 2 3 4 5 6 7 8 9 10 11 12
#DIV/0!
1.00
- - - - - - - - - - - - - - - - - -
0.90
### 0.03

### - .00 0.80

### - .00
0.70
### - .00
0.60
- - - - - - - - - - - - - - - - - -

### - .00 0.50

### 0.03
0.40

### 0.03
0.30
### - .00

- - - - - - - - - - - - - - - - - - 0.20

### 0.03 0.10

### - .00
- .00
- - - - - - - - - - - - - - - - - - 1
 Chart Title

RA PA

OFFICER SHIFT LEADER

LEADER

5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31

- .00 - .00

- .00 - .00

- .00 - .00

- .00 - .00

- .00 - .00

- .00 - .00

- .00 - .00

- .00 - .00

- .00 - .00

- .00 - .00

- .00 - .00

- .00 - .00

- .00
1
HOTEL PUBLIC AREA DAILY ASSIGNMENT (Morning Shift : 07.00 - 15.00) Date : PA Attendant 1 : SPV Name & Sign :

Time Position Cleaning Description Status Time Position Cleaning Description Status
Entrance Glass Door Glass Cleaning from stranger matter Entrance Area & La Parlente General Cleaning
Floor & Wall surface Used lobby duster &Damp Clothof dirty level Hydrant Box Dusting
Ceiling Spider Web Check Floor Mopping & Dry
Lobby Glass Window Glass Cleaning Spotting in all Area Remove all Mark
TV Counter Section Ensure the vanity counter Heavy Dusting Wall surface Dusting & Spotting
AC + Grill Cleaning from stranger matter (Black Dust) 10.00 - Pilar Dusting & Spotting
07.00 -
Lift & Interior Heavy Dusting & Mopping 11.00 Tanaman dan pot Dusting & Clean
07.45
( 60
( 45 Tanaman dan pot Dusting & Clean AC + Grill Cleaning from stranger matter (Black Dust)
Minute )
Minute ) Lift Area Belakang + Coridor Lobby Duster & Mopping Buffet Cleaning from stranger matter
La Bamba
Lobby Lt 3
Sofa & table Vaccuming & Dusting Restaurant Dinding pembatas Dusting & Spotting
Pilar Dusting & Spotting Glass wall and stainless Glass Cleaning from stranger matter
FO Counter Dusting & Clean Sudut sudut lantai Cleaning from stranger matter
Sudut sudut lantai Lobby Duster & Clean Table Feet (Kaki Meja) Dusting & Spotting
Wall List bagian bawah Damp Cloth Cleaning Counter bag. depan Dusting & Spotting
Dust bin Clean & Remove Garbage Entrance Smoking Area General Cleaning
Floor & Wall surface Mopping & Dry Entrance Glass Door Glass Cleaning from stranger matter
Wash basin Clean & Dry Floor & Wall surface Used lobby duster & fiew of the dirty level
Leher angsa (Faucet) Clean & Dry Ceiling Spider Web Check
Dust bin Clean & Remove Garbage Lobby Glass Window Glass Cleaning
Mirror Clean & Dry TV Counter Section Ensure the vanity counter Heavy Dusting
07.45 - Grill exhaust fan Cleaning from stranger matter (Black Dust) AC + Grill Cleaning from stranger matter (Black Dust)
08.30 Toilet bowl Clean & Dry Lift & Interior Heavy Dusting & Mopping
( 45
Stainless Polishing Tanaman dan pot Dusting & Clean
Minute )
Restroom Tissue box Refil & Clean Lift Area Belakang + Coridor Lobby Duster & Mopping
Lt 3 Tissu roll Refil & Clean Sofa & table Vaccuming & Dusting
Drainage Clean & Dry Pilar Dusting & Spotting
Ceiling Spider Web Check FO Counter Dusting & Clean
Lighting Check & Clean Sudut sudut lantai Lobby Duster & Clean
11.00 -
Toilet Entrance Floor Mat Clean & Remove Dirt 12.30 Wall List bagian bawah Damp Cloth Cleaning
Maintenance Check For All Inside restroom Men & Ladies ( 90 Dust bin Clean & Remove Garbage
Minute )
Entrance Area Cleaning Lobby & Floor & Wall surface Mopping & Dry
Entrance Glass Door Office Lt 3 Glass Cleaning from stranger matter Restroom Lt Wash basin Clean & Dry
Floor Mopping & Dry 3 Leher angsa (Faucet) Clean & Dry
Ceiling Spider Web Check Dust bin Clean & Remove Garbage
Wall surface Dusting & Spotting Mirror Clean & Dry
Pilar Dusting & Spotting Grill exhaust fan Cleaning from stranger matter (Black Dust)
08.30 - Tanaman dan pot Dusting & Clean Toilet bowl Clean & Dry
10.00
( 90 AC + Grill Cleaning from stranger matter (Black Dust) Stainless Polishing
Minute ) Buffet Cleaning from stranger matter Tissue box Refil & Clean
Open
Fitness Window Glass& Mirror Glass Cleaning from stranger matter Tissu roll Refil & Clean
Floor Lt 3
Glass wall and stainless Glass Cleaning from stranger matter Drainage Clean & Dry
Sudut Bar sudut lantai Cleaning from stranger matter Ceiling Spider Web Check
Spotting in all Area Cleaning from stranger matter Lighting Check & Clean
Counter Bar bag. Depan Office LCleaning from stranger matter Toilet Entrance Floor Mat Clean & Remove Dirt
Lighting Checking maintenance Maintenance Check For All Inside restroom Men & Ladies
 Residence Lobby & Entrance Glass Cleaning from stranger matter 12.30 - 13.15 = ISHOMA
etelah Makan Siang PA Attendant Morning akan melakukan Special Project yang di assign oleh PA SPV dan apabila ada yang membutuhkan bantuan harus meminta persetujuan dahulu ke PA SPV

HOTEL PUBLIC AREA DAILY ASSIGNMENT (Morning Shift : 07.00 - 15.00) Date : PA Attendant 2 : SPV Name & Sign :

Time Position Cleaning Description Status Time Position Cleaning Description Status
Entrance Glass Door Glass Cleaning from stranger matter Floor & Wall surface Mopping & Dry
Floor & Wall surface Used lobby duster &Damp Clothof dirty level Wash basin Clean & Dry
Ceiling Spider Web Check Leher angsa (Faucet) Clean & Dry
Lobby Glass Window Glass Cleaning Dust bin Clean & Remove Garbage
TV Counter Section Ensure the vanity counter Heavy Dusting Mirror Clean & Dry
AC + Grill Cleaning from stranger matter (Black Dust) 10.30 - Grill exhaust fan Cleaning from stranger matter (Black Dust)
07.00 -
11.00
07.30 Lift & Interior Heavy Dusting & Mopping Toilet bowl Clean & Dry
( 30
( 30
Tanaman dan pot Dusting & Clean Minute ) Stainless Polishing
Minute )
Lift Area Belakang + Coridor Lobby Duster & Mopping Re Tissue box Refil & Clean
Concierge
Cleaning
Tower B Sofa & table Vaccuming & Dusting Tissu roll Refil & Clean
Toilet Lt 2
Pilar Dusting & Spotting Drainage Clean & Dry
Concierge Counter Dusting & Clean Ceiling Spider Web Check
Sudut sudut lantai Lobby Duster & Clean Lighting Check & Clean
Wall List bagian bawah Damp Cloth Cleaning Toilet Entrance Floor Mat Clean & Remove Dirt
Dust bin Clean & Remove Garbage Maintenance Check For All Inside restroom Men & Ladies
07.30 - Staircase Lt 3 to LG Tower A General Cleaning Floor & Wall surface Mopping & Dry
08.00 Staircase Lt 3 to LG Tower B General Cleaning Wash basin Clean & Dry
Floor & Wall surface Mopping & Dry Leher angsa (Faucet) Clean & Dry
Wash basin Clean & Dry Dust bin Clean & Remove Garbage
Leher angsa (Faucet) Clean & Dry Mirror Clean & Dry
Dust bin Clean & Remove Garbage 11.00 - Grill exhaust fan Cleaning from stranger matter (Black Dust)
12.00
Mirror Clean & Dry ( 60 Toilet bowl Clean & Dry
08.00 - Grill exhaust fan Cleaning from stranger matter (Black Dust) Minute ) Stainless Polishing
08.45 (45 Toilet bowl Clean & Dry Mushollah Tissue box Refil & Clean
Minute) & Masjid Lt
Stainless Polishing 2 Tissu roll Refil & Clean
Toilet
Ballroom Lt Tissue box Refil & Clean Drainage Clean & Dry
2 Tissu roll Refil & Clean Ceiling Spider Web Check
Drainage Clean & Dry Lighting Check & Clean
Ceiling Spider Web Check Toilet Entrance Floor Mat Clean & Remove Dirt
Lighting Check & Clean Maintenance Check For All Inside restroom Men & Ladies
Toilet Entrance Floor Mat Clean & Remove Dirt
Maintenance Check For All Inside restroom Men & Ladies
Tanaman dan pot Dusting & Clean
12.00 - 12.45 = ISHOMA
Lift Area Belakang + Coridor Lobby Duster & Mopping
Sofa & table Vaccuming & Dusting
Sudut sudut lantai Lobby Duster & Clean
Wall List bagian bawah Damp Cloth Cleaning
08.45 -
Dust bin Clean & Remove Garbage
10.30 (105 Akan Menggantikan posisi PA Attendant 1 yg melakukan
Minute) Office Pak Villo Removing Garbage & Double Check
Office & Office Pak Jimo Removing Garbage & Double Check
special project dari PA SPV, Meng-cover semua operational
Ballroom
PT. Manggala Removing Garbage & Double Check
untuk Lt 2 & Lt 3, sekaligus melakukan Daily Inventory
Area Lt 2 untuk PA Section dan melaporkan ke SPV ataupun ke
Cleaning All Ballroom Vacuum & Clean
Outside Smoking Area Broom & Swipe Admin / Order Taker.
 Admin / Order Taker.
GM & Sales Marketing Office Ar Removing Garbage & Double Check
GM Staircase General Cleaning
Hydrant Box & APAR Dusting