Professional Documents
Culture Documents
Dear Applicant
Thank you for your interest in the above role. Enclosed is the information you will
need to assist you in completing your application. To apply for this role you must
submit your current CV along with a supporting statement no longer than 1 side of
A4. It would also be helpful if you would complete the equal opportunities monitoring
form. It is not mandatory to complete this, and the information is requested purely for
equal opportunities monitoring purposes, in line with our commitment to equality and
diversity.
If you have any queries, please contact the HR team on 020 8964 6088 or via
jobs@kctmo.org.uk
Yours sincerely
Katherine Hyde
Senior HR Advisor
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Contents
Page
Press advertisement 11
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About Kensington & Chelsea TMO
The TMO was formed in 1996 when the Royal Borough's tenants and leaseholders
voted to take over the management and improvement of their own homes. We were
the first borough-wide tenant management organisation in the UK and the only
tenant led ALMO - a not for profit company providing landlord services to almost
10,000 homes in Kensington and Chelsea.
We employ about 200 staff in offices situated around the Borough and were awarded
three stars excellent prospects by the Audit Commission in 2006.
Over the last few years the TMO has undergone change in relation to its Constitution
and Board, and more recently, in relation to the Executive Team. A new Chief
Executive, Robert Black, joined the TMO in May 2009. Robert is committed to
developing and continuously improving the TMO, in partnership with the TMO Board,
residents, staff, the Royal Borough of Kensington and Chelsea (RBKC) and a range
of external stakeholders to ensure that the TMO makes a real difference by providing
excellent services and value for money.
This is an exciting time to join the TMO and to help shape the organisation in its aim
to become the best social housing landlord in London.
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Job Description
Job Purpose To maximise use, income and resident benefits of estate community
centres, by supporting delivery of new management systems and
coordinating administration of all centres.
Salary 23,500 31,800
Grade HMGN251
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accurate information on all hirers and benefits provided to residents
Ensure compliance with all statutory and other regulations with regard
to the hire and use of public buildings
Investigate opportunities for external funding of community centres and
activities within them and to apply for funding as appropriate
Produce reports on centre usage, income and expenditure as required
for Kensington & Chelsea TMO committees and the local authority
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Person Specification
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Able to work well under
pressure and to meet
targets, tight timescales
and deadlines
IT literate using MS
Office Suite
The KCTMO Way Listens to others seeks Learns from mistakes A/I
Organisational Behaviours to listen first and seeks to learn from
question to gain clarity actions, using feedback
before acting. to improve and shares
Plans and organises learning with others.
work plans effectively Drives for results and
so exceeds targets and commitments shows a
is self-organised. strong commitment to
Shows team working making service
focus shows improvements and a
commitment to working determination to achieve
with others and across positive service
teams to achieve results outcomes for customers.
together, respecting and Problem solves drives
valuing each other. for outcomes rather than
Shows customer focus focussing on problems,
driven to provide proactive to resolve
excellence in service and issues and avoids
seeks to meet the needs escalation.
of customers, seeks to Shows integrity
engage residents and integrity is acting with
involve them. honesty, openness and
clarity, doing the right
thing for the right reason,
shows political
awareness.
* - Key
A = Supporting Statement
I = Interview
T = Test
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People & Performance
Assistant Director of
Resident Engagement Interim Communications Human Resources and Project Manager Business Improvement Principal Projects
Manager Manager Organisational Manager Accountant (W2)
Development
Resident Engagement
Resident Engagement HR Advisor Assistant Project
Officer Senior HR Advisor Senior HR Advisor Complaints Manager Equalities Officer
Officer Manager
Community Centres
Officer
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Organisation Structure
Chief Executive
Principal Project
Accountant Environmental
Services Manager
Policy and
Improvement
Manager
Complaints Team
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Terms and Conditions
Salary
You will be paid monthly - on the 15th of the month - and your pay is to be credited to
your bank or building society.
Hours
A 36 hour week is worked, Monday Friday: 9am 5pm, but you will be expected to
work the hours necessary to discharge the duties of the position.
Annual leave
Your annual leave is dependent upon your conditions of service and length of
continuous service. The annual leave for this position is 26 days per annum and 28
days after 5 years service.
Probation
Interest-free season ticket loans are offered from six months service, which are paid
back in monthly instalments through the payroll.
Pension Scheme
The TMO is an admitted member of the Local Government Pension Scheme, which is
a final salary pension scheme. The scheme provides for an employee contribution of
either 5.9% on annual salaries from 15,801 to 20,400, 6.5% on annual salaries from
20,401 to 34,000 or 6.8% on annual salaries from 34,001 to 45,500. An additional
contribution is payable by the employer.
Other benefits
Access to a health scheme, modern working environment and a range of learning and
development activities.
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Advertisement
Community Centres Officer (2 year fixed term contract)
Salary: 23,500 31,800 plus prp
Location: The Network Hub, Kensal Road W10
Kensington and Chelsea TMO was the first borough-wide housing organisation to
give residents a say in the management of their homes. With nearly 10,000
properties, and a clear commitment to improving our services, we are looking for
talented people who share our vision for the future.
In this new and exciting role, you will be responsible for managing our community
centres on a day-to-day basis and engaging with local residents in thinking creatively
about how these spaces are used. This is a perfect opportunity for someone to use
their organisational and creative skills to develop and manage this area of our
business.
For an information pack please log on to our website www.kctmo.org.uk and click on
jobs or contact 020 7605 6333 (24 hour answer phone).
No Agencies Please
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