Professional Documents
Culture Documents
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Conclusion
As the acceptance of the on-demand model grows among customers, opportunities abound for on-demand
vendors, offering great potential at a low risk. By learning from other successful companies and by following the
suggestions in this paper, you can turn your ideas into a successful on-demand service.
As you’ve seen, successful companies offer a wide range of services and use many different approaches. But what
all successful companies have in common is that they know how to measure and closely track their performance,
they develop appropriate financial processes, and they have made the value of customer service an integral part of
their companies’ DNA, to form the basis of every business area and to guide every business decision.
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