Keltee Thompson

Objective
To obtain a role where I am able to apply my current skills and develop new skills.

Experience

2013 - Present Tarpon Construction Management Edmonton, AB

Workforce Coordinator Present
Establish and maintain an organized system to track field employees
Manages and updates existing labour pool in regards to working location, contact
information and safety tickets, release dates for current projects and
redeployment to future projects.
Work closely and collaboratively with operati ons to understand, support and
forecast their labour demands including understanding the specific site, project or
client requirements for both manpower loading and releasing.
Develop processes and procedures that will ensure manpower is being managed
effectively and existing employees are kept busy throughout the organization.
Source candidates and utilize the applicant tracking system to build a manpower
pool
Establish strong processes and strategies to identify new qualified candidates.
Recruit: conduct interviews, reference check, verify and/or schedule safety
training and drug and alcohol testing to ensure the candidate or employee is site
ready.
Ensures complete and accurate credential and safety training documentation.
Informs managers monthly of approaching safety training expirations for trades.
Works with management on attraction strategies.
Communicates frequently with the operations managers on the status of their
manpower needs.
Generates accurate reports for HR and Operations teams.
Participates in job fairs to attract potential applicants.
Develops professional relationships with current employees.

Human Resource Administrator 2013 - 2017

Conduct onboarding as requested by project managers and superintendents
including:
Contacting individuals and advising of positions available
Setting up pre-access testing
Ensuring that individuals have completed all project specific training
requirements and arrange training if required
Prepare and send offer letters to new hires
Facilitate in ensuring that new hires are set up with payroll
Prepare employee information change forms and send to appropriate departments
within the organization.
Assist apprentices by providing apprenticeship information, updating apprentice
hours with the appropriate apprenticeship board and assist with indenturing.
 Complete dispatch sheet and communicate required information to the Union .
Prepare and manage the supervisor manual with updated policies and procedures.
Manage all employee safety tickets by e nsuring they are entered into the safety
ticket tracking system and advising when employee safety tickets are about to
expire to ensure that employees have the required training.
Assist site administrative staff with any questions and provide general supp ort.
When required assist with onboarding of temporary foreign workers.
Assist the human resource manager with various tasks such as updating forms
and policies.
Participate and help organize recruitment events at NAIT and recruitment trips to
Europe.
Organize employee events including arranging boardrooms, employee appreciate
nights and Christmas parties.
Provide general office support to the general manager as required.
Responsible for coordinating, booking and distributing all travel arrangements
including flights, hotel and rental cars for field and office personnel.
Manages costs related to travel including entering costs into project tracking
system and credit card reporting system.
Responsible for the creation of corporate accounts with multiple hotels to ensure
that the organization can maintain cost efficiency.

2009 Present Vision Travel Edmonton, AB

Travel Consultant/Independent Travel Consultant
Provide detailed client quotes via email, verbal or PDF format.
Book complex itineraries for client travel worldwide.
Successfully manage multiple wedding groups from start to finish, including the
creation of wedding websites with detailed destination wedding inf ormation.
Create flyers and promotional pieces for client events.
Resolve client and supplier problems in a professional manner.
Assist with marketing promotions to increase office revenue including:
Organizing client event sponsored by travel industry pro viders.
Organizing participation in events such as Bridal Fantasy and Chamber of
Commerce trade shows.
Provide ideas and follow through with running targeted sales campaigns.
Prepare client invoices in ClientBase or Sabre.
Prepare client documentation in detail.
Update and maintain new and existing client information using ClientBase.
Process payments via POS Machine, credit card or cash.
Assist with office administration tasks including bank deposits, mailings and
customer required deliveries or appreciati ons.
Attended supplier events out of country to further my knowledge in the travel
industry.

2012 2013 NOV Nisku, AB

Billing Administrator
Responsible for collecting and invoicing billable drilling tools.
2009 Marlin Travel Edmonton, AB
Jr. Travel Consultant
Provide detailed client quotes via email, verbal or PDF format.
Received and reviewed client documents for accuracy.
Assisted the accounting staff in entering account receivables.
Performed general office administration tasks
Responsible for opening and closing the office.

2008 Top of the World Travel Edmonton, AB

Jr. Travel Consultant/Receptionist
Responsible for answering the phone and directing calls.
Provided detailed client quotes via email, verbal or PDF format.
Received and reviewed client documents for accuracy.
Conducted research for clients and co-workers.
Provided assistance to senior agents including processing final payments, adding
remarks and preparing documents.
Attended supplier events out of country to further my knowledge in the travel
industry.

2007 Edmonton International Airport Edmonton, AB

Summer Student
Performed various duties involving ground maintenance including water flowers,
picking up garbage and cutting grass.

Education

2016 Present Athabasca University Athabasca, AB

Currently working towards Bachelor of Human Resources and Labour Relations
Degree
Estimated completion is end of year 2018

2013 2015 Athabasca University Athabasca, AB

Human Resources and Labour Relations University Certificate

2007 - 2008 Grant MacEwan University Edmonton, AB

Travel Program Graduate

2007 New Sarepta Community High School New Sarepta, AB

Completion of High School

Skills
Proficient in computer programs including Microsoft Word, Excel and PowerPoint.
Able to work in a high stress environments, manage multiple tasks under tight
deadlines and achieve goals.
 Clear communication skills in both written and verbal conversations
Able to adapt and learn new skills as required for projects and tasks.

Interests
Yoga
Travelling
Cooking
Camping
Golfing