Professional Documents
Culture Documents
Shipping Agent/
Shipping Agent
Non Vessel 5 a.) Issue of Shipping note & PIA
Operating CMO (if required)
Common Carrier 16 Inspection or
Freight Forwarder/
b.) Pre-advise Port & Depot
endorsement Ship
Operator 21
Forwarding Agent of permit (if
Importer & c.) Release containers to required) Port Operator
Bank 2 Submit freight forwarding agent or shippers loads container
quotation and on to ship
1 Issue finalise freight
Purchase charges 22
Order /
Exporter Customs
Advise on Depot
LC (if
8 Stuff & seal
13 23 24
required) PIAs 7 a.) Release container Received K2 form
empty container - SMK-DNT
3 Approval of 14 MITI /
b.) Update K2 passed to PIA
Export Permit
details to port (if applicable) Chambers
(if applicable)
system & 15 K2 vetted by Risk 25Approval of
Shipping agent Assessment Preferential /
System to identify
Port Operator Non-
Exporter High Risk Cargo Preferential
11 Received 17 Non High Risk COO (if
1 Documents shipment/ Cargo, automatic required)
preparation Haulier consignment approval is given
-Invoice
Forwarding Agent 6 details
Received RFD & 18 Receipt of Duty
-Packing
4 a.) Received CMO 12 Verifies booking Payment (if
List instruction for cargo information applicable)
9 Haulier Prepare CDA
clearance Release of cargo
-Shipping Pick up of empty 19
Instruction b.) Prepare K2 (shipping depot) & Update to Port
-Permit c.) Apply for Permit full container Operator on K2
(if applicable) (exporter warehouse) 20 release
Update seal number
10 to port system
4 a.) Exporter books container with shipping agent through Export Overall 2 days
forwarding agent permit
b.) Prepare K2 Form
c.) Apply for Export Permit from PIA (if applicable)
2
4
* Export Permit can be done in advance
No Process Flow Document Process Time Cost
8 Exporter stuffs the container, seals and informs haulier to nil 1 day
pick up the container
3
No Process Flow Document Process Time Cost
12 Port operator verifies the container details and accepts Export pre- 5 mins
container at gate. The container is stacked in the advise details
container yard based on declared export vessel
No Process Flow Document Process Time Cost
* Time taken for processes 22 to 25 are not measured as only internal processes
once ship has departed
Legend (Export and Import Flow):
PIAs - Permit Issuing Authorities
CMO- Container Movement Order
RFD- Request For Delivery
K2 Form- Customs declaration form for export
K1 Form- Customs declaration form for import
DNT- Dagang Net Technologies (e-service provider)
SMK-DNT- Electronic data interchange system used by
Customs for export declaration
CEPT- Common Effective Preferential Tariff
FMM- Federation of Malaysian Manufacturers