Department of Education

Region I
SCHOOLS DIVISION OFFICE I PANGASINAN
Lingayen
CATALINO D. CEREZO NATIONAL HIGH SCHOOL
Malasiqui, Pangasinan

THIRD QUARTER EXAMINATION

COMPUTER SYSTEMS SERVICING GRADE 11

NAME:_____________________________________ SCORE:________________
YEAR/SECTION:_______________________________

I. I. MULTIPLE CHOICE: Choose the letter of the correct answer and write on the space provided
_____1 What characteristic of a product that are long lasting and C. D.
safe to use because you know that it follows certain standards
before it is sold to the market?
A. reliable B. suitable for the application
C. low cost D. good quality

_____2 A Quality Checker does the following jobs except _____

A. records the information of the item once received upon
delivery _____10 These are machines that perform tasks or calculations
B. Pays for the damaged materials according to set of instructions or programs
C. Identify if the materials are good or damaged A. Printers B. Calculators
D. Creates a Log Report C. Motors D. Computers
. _____11 Refers to the sets of instruction or programs that tell the
_____3 Which of the following WORK BEHAVIOR PROBLEM hardware what to do
refers to inappropriate interpersonal relations? A. Software B. Peopleware C. Computers D. Hardware
A. lack of flexibility in response to problems
B. inappropriate conflict with others, customers, co-workers _____12 A light weight mobile computers that has a thin screen,
C. drinking during work operated by batteries and screen folds onto the keyboard
D. refusing to follow rules and regulations A. mobile phones B. laptop
C. tablets D. Palmtop
_____4 Which of the following statement is NOT True?
A. Poor attitude results in performance problem _____13 Which of the following application software allows you to
B. Sleeping for just 5 minutes during work is acceptable to open internet web pages
avoid errors in work A. Opera mini B. Disk Cleanup
C. safe working procedure must be followed in all working C. Facebook D. Word processor
situation
D. Employers and employees good working relations results _____14 Shortcut key for Saving files is ______________
to quality of work A. Ctrl+B B. Ctrl+A C. Ctrl+C D. Ctrl+S
_____5 Set of rules that describe quality of materials, product or
system _____15 An interconnection or network that link computers
A. Quality assurance B. Quantity of Work around the world
C. Standards D. Workplace procedure A. WAN B. Internet
_____6 In building your own computer which of the following B. LAN D. MAN
should NOT be done? _____16 The core of a computer system is called
A. Use a sturdy table or workbench that is big enough for your A. Monitor B. CPU
computer parts and tools C. System Unit D. AVR
B. Table must be clean and metallic _____17 Which of the following is not a part of a mouse
C. work area must be well lit and has grounded AC outlet A. Palm rest B. Right Click
D. Avoid carpeted rooms C. Scroll Wheel D. mouse pad
_____7 Tools used for loosening and tightening screws _____18 In the mouse behaviour, which one represent opening a
A. Flashlight B. Pliers program
C. Nut Drivers D. Screwdrivers A. Double Left Click B. Single Left Click
_____8 This provides extra static protection and also protects B. Double Right Click D. Single Right Click
table top from scratches _____19 Shortcut key to open the Task Manager
A. Anti-static wrist strap B. cable ties A. Ctrl+Shift+T B. Ctrl+Shift+Del
C. Screw drivers D. Lint free cloth C. Ctrl+Alt+Del D. Ctrl+Alt+T
_____9 Which of the following figure below shows proper _____20 A primary storage device that stores information in the
workplace set-up? memory even if the power is off
A. B. A. RAM B. ROM C. USB D. HDD
_____21 These are small pictures that represent files, folders,
programs and other items
 A. Mouse pointers B. Task Manager _____37 This new trend in computing allows users/consumers to
C. Desktop Icons D. Screensaver access nearly limitless storage from any Internet connected
_____22 A special folder that temporarily store your deleted files device
and allows you to restore them in case you change mind or A. Solid State Drives B. Cloud storage
delete permanently C. HDD D. Flash memory
A. Desktop Icons B. Recycle Bin _____38 The following statements are NOT true about Solid State
C. Start Menu D. Temporary File Folder Drives except ____.
_____23 Part of the keyboard that includes letter, numbers, A. has moving parts B. Cheap
punctuations and symbols C. uses magnetism to read and write D. no noise
A. control keys B. function keys
C. navigation keys D. Alphanumeric keys _____39 How many clusters of bits do a byte contains?
_____24 An MS application software that manipulates data in A. 16 bits B. 8 bits C. 4 bits D. 2 bits
tables and make calculations _____40 Safari, Chrome, Internet explorers are examples of ____
A. Word B. Excel C. Powerpoint D. Publisher A. Web storge
_____25 Keyboard shortcut for Printing B. Web pages
A. Ctrl+B B. Ctrl+A C. Ctrl+P D. Ctrl+S C. web sites
_____26 A type of printer that prints on paper by applying heat on D. Web browsers
a special paper _____41 In the web address www.facebook.com, which part is the
A. Laser B. Inkjet C. Plotter D. Thermal sub-domain?
_____27 Which of the following icons represent a printer in the A. www B. facebook C. com D. dot
toolbar _____42 Which top-level domain name is for government
A. B. C. D. websites
_____28 If an application software is not responding or hangs up A. .net B. .com C. .gov D. .ph
and cannot be closed in the taskbar, what other options can _____43 What does HTTP mean?
be done? A. Hypertech Transfer Protocol
A. Press hold the power button of the system unit B. Hypertext Transfer protocol
B. Point the mouse on the toolbar and right click and close C. Hypertext Technology Protocol
C. Press Ctrl+Alt+Del to open the Task manager D. Hypertechnology Text Protocol
D. None of the above _____44 A website that searches for websites
_____29 What part of the system unit that provides DC power to A. Search software B. Web Browsers
the system? C. Bookmark D. Search engine
A. AVR B. UPS C. PSU D. CPU _____45 URL Means _______
_____30 Which among the following is NOT an audio file? A. Uniform Research Locator
A. .wav B. .mp3 C. mp4 D. avi B. United Resource Locator
_____31 Which of the file types below is a picture file? C. Uniform Resource Location
A. doc B. html C. exe D. gif D. Uniform Resource Locator
_____32 Microsoft Windows and MAC OS are the most popular _____46 Consist of ActiveX controls and Java applets that web
_________. browsers automatically install
A. Operating system B. Application Software A. Downloaded Program Files B. Temporary Internet files
C. Mobile Apps D. Utilities B. Offline Webpages D. Recycle Bin
_____33 Whenever a new device is connected to the computer _____47 These are files that IE and downloads and stores info for
system, ______ must be installed to help the operating the user account
system use or drive the device. A. Downloaded Program Files B. Temporary Internet files
A. system tools B. Device CD B. Offline Webpages D. Recycle Bin
C. Device Drivers D. Tools _____48 Contains deleted folders and files that can be restore or
_____34 The following statements are True about data storage be deleted permanently
devices except _____ A. Downloaded Program Files B. Temporary Internet files
A. It is an electronic device that stores information B. Offline Webpages D. Recycle Bin
B. The information stored is executable programs, source _____49 Web pages that are stored on local computers so that
codes, document etc. you can work files locally
C. The information stored are readable by a computer A. Downloaded Program Files B. Temporary Internet files
D. It represents data using decimal numeral system B. Offline Webpages D. Recycle Bin
_____35 The smallest and basic unit of information in computing _____50 The command to run Disk Cleanup in the command
and digital communications is called ________ prompt is ___
A. Byte B. Cell C. Bit D.digit A. defrag B. checkdisk
_____36 A Megabyte is equal to ________ B. cleanup D. cleanmgr
A. 1024 bit B. 1024 bytes B. 1024 KB D. 1024 Mb

Prepared by Noted by:

GEMMA F. LAMSEN JOVITA C. GARAN

Teacher OIC, Office of the Head Teacher