TRAVEL RISKS & REALITY

THE NEW NORMAL FOR BUSINESS

RISE IN RISK TO TRAVELLERS

16% 28% 50% 44% 13% 28%
72% North
America
Central
and South
America
Europe Middle East Russia and East Asia
Central Asia and Pacific 80%
say travel risks have say their business has
increased over the past year modified itineraries due to
health or travel security
Those in Europe and North
America most likely to say this
concerns

57%
expect travel risks to
increase in 2017 23% 24% 38% 2% 51% 36% 31%
North Africa Sub Saharan South Asia Australia and due to due to due to
Africa New Zealand terrorism country civil
risk ratings unrest
...say risks have increased for travellers to this region

BUT BUSINESS TRAVEL CONTINUES TO RISE

44% 2016
48% 47% 2017

say number of travellers at report increased investment expect investment to

their business have increased in travel risk mitigation over increase in the coming year
the past year

THE CHALLENGES OF PROTECTING PEOPLE

Top 5 responses from businesses (% have done this):

Seen as the
biggest
challenges to
protecting
50% 45% 39% 32% 25% travellers
faced by
49%
Educating
47%
communicating
42%
tracking
Reinforced Updated Introduced Implemented Implemented
travel travel risk pre-trip travel safety programmes
organisations: employees with employees employee
about travel during a crisis travel
security policy advisory training to locate
risks
measures emails travellers

RISKS FORECAST TO Will have biggest overall impact

RISE IN 2017
Likelihood to arise

Events of 2016 have resulted Ex

tre
in a sense of increasing m
e
challenges to travel in places St Na
w
ea
Te
th
once thought secure. om
ac
tu
ra
er
ev
rro
rism
h In l di en
While risks are changing, ga
st
fe
c tio
sa
st
ts
ro er Ci
organisations must ensure In
in
t
us
di
s vi
lu
ad Gu e st se nr
their actions to mitigate those eq n
vi Z i k
in
a
as
es
es
t
ua ol a l p
changes are proportionate, te
he
en
ce
vi
ru
rob
le
s m
and based on reality not al
th
ca
s Ro Pe
t ty
No a d
perception. n-
in
re ac
ci
cr
im
fe Fl de e
c u
tio nt
us s
Rob Walker di
Head of Information and Analysis at se
as
es
International SOS and Control Risks

In October 2016, Ipsos MORI conducted a global survey targeted to those who organise, influence, or are responsible for, their organisations travel and risk mitigation policies.
This survey findings represent responses from 1,119 people in 75 countries.

INTERNATIONALSOS.COM