Swift Training Catalogue Trainingcatalogue2016 PDF

SWIFT Training Catalogue 2016
Excel faster by being SWIFT Smart

How can you be SWIFT Smart?
Working at the heart of the financial

services industry, SWIFT understands your
need to keep up with the latest regulations,
technologies and changes to market
infrastructures. You need to streamline
your operations and ensure that they are
resilient and efficient. We can help you to
prepare your business for this changing
landscape, and in this development
catalogue outline all the courses and
options available to the SWIFT community.
Through a mix of theory, case studies,
exercises and hands-on practice you will
be ready in no time to exchange messages
in full confidence.
To be SWIFT Smart is to draw on the best
pool of collective wisdom available on
SWIFTs offerings and standards. Building
on 40 years experience, SWIFT has today
a wide team of experts at your service to
offer you the highest quality of training,
consulting and support. Our qualified
experts design, develop and deliver our
training programmes that cover the latest
and most comprehensive information on all
SWIFT-related products and services from
the source.
1
Courses by Segment
To enable easier navigation of the Tailored training

catalogue, we have created three indexes Apart from our standard courses and offerings listed
in this catalogue, it is also possible to request a
of courses suited to correspondent customised training programme to suit your business
banking, securities and corporate specific needs. These training programmes are
segments on pages 4-8. The catalogue adapted to the level of knowledge of your staff - from
induction level for newcomers to specialised courses
is subsequently broken down into the for your experienced staff. We can adapt current
following sections: courses in our portfolio or design a new programme
from scratch, tailored to your own in-house processes
and best practices to offer your staff a complete
General Knowledge page 11 view from start to finish. We can also combine
instructor-based classroom courses with self-study
Payments and Cash Management page 31 packages or web classes, depending on your learning
objectives. This can even be combined with on-the-job
Securities and Funds Distribution page 45 coaching by one of our instructors or a formal SWIFT
Qualification Programme.
Trade Services page 59 Whether it is our tailored training or our standard
courses - we always ensure that the content is
Treasury page 67 maintained and always up-to-date with the latest
information. Our aim is to enable you to excel faster
by becoming more SWIFT Smart. We want to help
Security and Audit page 69
you address real business and technical challenges
effectively and achieve focused results for your
SWIFT Interfaces page 75 business.
As ever, we appreciate your feedback and further
information can be found online at swift.com/training.
2
SWIFT Training Qualification Programme
Are you or your staff looking for a SWIFT Why pursue a SWIFT Training Qualification?
Qualification? Well, look no further than the It guarantees you and/or your staff have the required
knowledge
SWIFT Training Qualification Programme.
It ensures that you have an in-house expert available
Through a formal exam, you will receive at all times
the confirmation that you or your staff have It offers you a specialist reputation, in the eyes of
successfully assimilated the knowledge your manager or your clients
acquired during SWIFT Training courses or It helps you increase efficiency and reduce costs
on-the-job experience. The SWIFT Training As a manager, it provides you with development
opportunities for your staff
Qualification is role-based and focuses on
As an individual, it strengthens your contributions to
the knowledge required by specific roles in
your organisation
an institution.
We currently offer five qualification
programmes for the following profiles:
SWIFT for Corporates Specialist
SWIFT for Corporates Client Advisor
SWIFTNet Security Officer
Alliance Access Administrator
Alliance Acess/Entry Operator
If you have a group of people who
require training and qualification on the
same topic, you can choose to run the
programme at your premises.
3
Recommended Courses for

Correspondent Banks
Working at the heart of the financial

services industry, SWIFT understands your
need to keep up with the latest regulations,
technologies and changes to market
infrastructures. You need to streamline
your operations and ensure that they are
resilient and efficient.
In these changing times there are many
challenges facing your business, and in
this catalogue are a range of courses that
will help your business to be prepared.
4
General Knowledge Treasury

Basics - your passport to SWIFT 13 Forex and money markets - using FIN messages 68
Customer applications on swift.com 20
FIN and ISO 15022 message guidelines 21 Security and Audit
for offshore RMB HSM 101 - Everything you ever wanted to know 73
Introduction to SWIFT connectivity 17 but were afraid to ask
Introduction to SWIFT in the payments market 14 Managing PKI with Browse 70
ISO 20022 in 90 minutes 22 Operating your Hardware Security Module 72
ISO 20022 and MX message standards - overview 23 SWIFT audit guidelines 74
Providing SWIFT to corporate clients 25 SWIFT Training Qualification - SWIFTNet Security Officer 71
SWIFT for Corporates 27
SWIFT in 90 minutes 12 SWIFT Interfaces
SWIFT Training Qualification - SWIFT for 26 AMH Message Handling 94
Corporates Client Advisor AMH System Operations 95
SWIFT Training Qualification - SWIFT for 28 AMH System Administration 96
Corporates Specialist AMH Security Officers 97
Understanding FIN and the System messages 19 AMH Designer Workflow 99
Understanding SWIFTNet services and security 18 AMH Designer Transformer 100
Using ISO 20022 and XML messaging 24 AMH Designer Reporting 101
Creating SWIFT messages 78
Payments and Cash Management
Creating Securities settlement instructions 79
Customer payments using the MT 103 32
with FIN messages
ISO 20022 messages for High Value Payments 40
Deploying Alliance Access 84
Liquidity management using FIN messages 33
Managing Alliance Access and Entry 82
Monitoring your intraday liquidity with SWIFT 37
Managing Alliance Gateway 85
Payments Market Infrastructures: best practices using SWIFT 42
Managing Alliance Gateway for Alliance Access/Entry users 86
Payments and cash management - using FIN messages 34
Managing Alliance Web Platform 87
SEPA - Whats next 41
Migrating to Alliance Web Platform for administrators 88
Standing Settlement Instructions - messages 39
Migrating to Alliance Web Platform for operators 89
and reference data
SWIFT and international payment systems 43 Operating Alliance Access and Entry 80
Treasury management using FIN messages 38 Operating RMA 90
Using the MT 202 COV 36 Optimising your Alliance resilience 91

Preparing for Alliance Lite2 77
Trade Services RMA Handling in AMH 98
Collections and documentary credits 60 SWIFT business continuity plan - guidelines 92
Documentary collections using FIN messages 62 SWIFT system housekeeping guidelines 93
Documentary credits using FIN messages 63 SWIFT Training Qualification - Alliance Access Administrator 83
ISO 20022 messages and flows for TSU and BPO 65 SWIFT Training Qualification - Alliance Access/Entry Operator 81
TSU and BPO in 90 minutes 64 Understanding Alliance Lite2 76
5

Securities Firms
The securities industry is highly complex,

each transaction involves many processes
and market participants: from trade
allocation, confirmation, matching and
settlement, to portfolio reconciliation,
collateral management, asset servicing
- and beyond, to reporting and trade
repositories. Trades must be accurately
executed, confirmed, cleared and settled
in a timely manner across time zones and
jurisdictions via multiple communication
channels and technology platforms in a
cost-effective and compliant way.
In this changing market, broker/dealers,
hedge fund managers, investment
managers, prime brokers, custodians,
markets infrastructures, and intermediaries,
all face common challenges. SWIFT has
been supporting the securities community
since 1987 with standards, solutions
and post-trade processing services -
connecting over 6,000 global market
participants. You will find here a selection
of courses suited to this important sector,
but SWIFT Services can help further tailor
our training and services to solve your
particular business challenge.
6
General Knowledge Security and Audit

Customer applications on swift.com 20 HSM 101 - Everything you ever wanted to know 73
FIN and ISO 15022 message guidelines for offshore RMB 21 but were afraid to ask
Introduction to SWIFT in the securities markets 15 Managing PKI with Browse 70
Introduction to SWIFT connectivity 17 Operating your Hardware Security Module 72

SWIFT audit guidelines 74
ISO 20022 in 90 minutes 22
SWIFT Training Qualification - SWIFTNet Security Officer 71
ISO 20022 and MX message standards - overview 23
SWIFT in 90 minutes 12
SWIFT Interfaces
Understanding FIN and the System messages 19 AMH Message Handling 94
Understanding SWIFTNet services and security 18 AMH System Operations 95
Using ISO 20022 and XML messaging 24 AMH System Administration 96
Your SWIFT guide to the securities markets 16 AMH Security Officers 97
AMH Designer Workflow 99
Payments and Cash Management AMH Designer Transformer 100
AMH Designer Reporting 101
Customer payments using the MT 103 32
Monitoring your intraday liquidity with SWIFT 37
Creating Securities settlement instructions 79
with FIN messages
Deploying Alliance Access 84
Securities and Funds Distribution
Managing Alliance Access and Entry 82
Corporate actions - ISO 15022 messages 48
Managing Alliance Gateway 85
Investment funds - ISO 20022 messages 53
Managing Alliance Gateway for Alliance 86
ISO 15022 enhanced for T2S 55 Access/Entry users
ISO 20022 for funds in 90 minutes 52 Managing Alliance Web Platform 87
ISO 20022 messages for corporate actions 51 Migrating to Alliance Web Platform for administrators 88
ISO 20022 messages for securities settlement 50 Migrating to Alliance Web Platform for operators 89
and management Operating Alliance Access and Entry 80
Securities settlement and reconciliation - ISO 15022 messages 46 Operating RMA 90
Securities settlement and reconciliation - ISO 15022 messages 47 Optimising your Alliance resilience 91
T2S - ISO messages for liquidity and collateral management 56 Preparing for Alliance Lite2 77
T2S - ISO messages for securities settlement and 57 RMA Handling in AMH 98
management SWIFT business continuity plan - guidelines 92
T2S in 90 minutes 54 SWIFT system housekeeping guidelines 93
SWIFT Training Qualification - Alliance Access Administrator 83
Treasury SWIFT Training Qualification - Alliance Access/Entry Operator 81
Forex and money markets - using FIN messages 68 Understanding Alliance Lite2 76
7

Corporate Companies
Todays economic realities are transforming Through a mix of theory, case studies,
the way many businesses manage their exercises and hands-on practice you will
liquidity, operational and counterparty risk. be ready in no time to exchange messages
Corporate treasury departments must in full confidence.
maintain multiple banking relationships
- often using a variety of proprietary
platforms and messaging formats. The
need to rapidly start up new banking
relationships while maintaining proper
testing and readiness checks places
further demands in terms of time and
in-house expertise.
As a corporate connecting to SWIFT, there
are a range of options to help support
your Treasury and IT teams. For example,
you can learn about the SWIFT messages
used in the Corporate-to-Bank space, how
to install, set up and use Alliance Lite2,
and how to set up your correspondent
relationships.
8
General Knowledge
ISO 20022 and MX message standards
- overview 23
SWIFT for Corporates 27
SWIFT in 90 minutes 12
Using SWIFT for Corporates 29

Treasury management using FIN messages 38
Trade Services
TSU and BPO in 90 minutes 64
Treasury
Forex and money markets - using FIN messages 68
SWIFT Interfaces
Operating RMA 90
9
Key to Courses
We offer a range of options to suit multiple types eTraining

of audience and preferences for learning. These SWIFT eTraining offers you access to high
informative icons will aid you in your choice of quality e-learning. The self-study packages
course selection. If there is a particular course contain voice-over, interactive animations and
that you are interested in which does not quite exercises and can be made available to all staff
fit your requirements, please get in touch with us within your institution. All updates are included in
and we can discuss creating a tailored training your subscription fee. With SWIFT eTraining, you
or service to suit your needs. can learn anywhere, at any time.
Classroom Qualification
This icon indicates that the course is available This icon represents whether it is possible to
in a public classroom setting. This format gives gain a SWIFT Training Qualification for a specific
you the chance to interact directly with an SWIFT role.
experienced SWIFT instructor and with peers
from your industry. Through a mix of theory, Duration
case studies, exercises and hands-on practice An indication of the typical training course
you will be ready in no time to exchange duration.
messages in full confidence.
Business Analyst
On site Courses indicated with this icon would
All courses can be offered at your premises or in particularly interest a Business Analyst role.
a location of your choice. This way, you benefit
from interactivity with the instructor and save on IT
travel costs for your staff. Courses indicated with this icon would
particularly interest an IT role.
Web class
The web class offers you short, focussed live Message Handling
training sessions. Delivered by our instructor Courses indicated with this icon would
through the Internet, these web classes particularly interest a Message Handling role.
offer you the opportunity to interact with our
instructor, without having to leave your desk. We Security/Audit
offer public or private web class sessions. Courses indicated with this icon would
particularly interest a Security or Audit role.
Sales Advisor
Courses indicated with this icon would
particularly interest a Sales Advisor role.
10
General Knowledge
SWIFT in 90 Minutes
General
Knowledge
Are you a busy professional who is Audience

interested in finding out how you can This course is aimed at product managers, team
leaders, managers and business analysts, or anyone 90 minutes
benefit (more) from SWIFT? Dont look interested in the positioning of SWIFT within the
any further and sign up for this 90 minutes financial markets.
training!
Prior knowledge
You will get a good grasp of SWIFTs Web class
No prior knowledge is required.
offering within the financial eco-system
and learn how you can reach the different Course content
market players through SWIFT. You will SWIFT in the financial services industry Business
Analyst
also learn how you can benefit from Reaching different market players using SWIFT
SWIFTs messaging services and added (Market Infrastructures, CSDs, Financial institutions,
Corporates, etc.)
value offering through real practical case
The SWIFTNet environment and messaging
studies, giving you food for thought solutions IT
on how you too can get more out of Reducing your Total Cost of Ownership
SWIFT in terms of creating new business
SWIFT in the changing landscape: responding to
opportunities and revenue shares, upcoming evolutions Message
increasing your operational efficiency and Market initiatives: how does SWIFT support them Handling
decreasing your costs and risk. And all of
this in only 90 minutes!
Security/Audit
Sales Advisor
12
Basics - your Passport to SWIFT

General
Knowledge
Does your job require SWIFT knowledge? Audience

Are you part of a SWIFT-related project Current and new users who need a general
overview of SWIFT 3.5 hours
team? Or do you need to update your
Anyone who is interested in SWIFT
understanding of SWIFT?
This self-paced introductory eTraining Prior knowledge
eTraining
module will give you an overview of SWIFT, No prior SWIFT knowledge is required.
its customers, its message standards and
Course content
its main products and services. It gives you
Introducing SWIFT Business
the necessary foundation to enable you to
Products and services Analyst
attend more advanced SWIFT courses.
Security
Message standard
Customer support services IT
Message
Handling
Security/Audit
Sales Advisor
13
Introduction to SWIFT in the

Payments Market General
Knowledge
Is SWIFT new to you? Does the Audience

payments industry still hold many secrets The course is suitable for anyone who wants to learn
the fundamentals about SWIFT and its role in the 1 day
for you? Attend this course to get a payments industry.
solid understanding about SWIFT, its The course is specifically targeted at people working
functionalities and how these fit into your within and at all levels in the payments area of a
organisation. The instructor will even take financial institution (e.g. operational, global transaction Classroom
banking, product managers, business analysts and IT
you a step further and explain the bigger staff etc.).
picture about SWIFTs involvement in the
payments industry. You will learn how Prior knowledge Business
national and regional high and low value No prior knowledge is required. Analyst
payment systems function and how these

Course content
can be interlinked with the SWIFT system
Where and how can you use SWIFT
used within your institution. This course will Message
How messages are sent and what SWIFT does with
demystify the payments industry and give your messages
Handling
you a solid foundation before embarking
Who are the players, which types of payment
into in-depth courses on message systems exists and how is SWIFT used in the
standards for payments, trade or treasury payments industry
IT
transactions. How is SWIFT managed, why was it created and
what support can you get from SWIFT
14
Introduction to SWIFT in the

Securities Markets General
Knowledge
This course provides you with the basic Audience

principles of the securities markets. It The course is designed for anyone who needs a
basic understanding of the securities markets and 1 day
will help you to understand the different SWIFT securities messages, typically newly hired staff
instruments such as bonds and equities, in institutions such as custodians, securities market
who the market players are and how they infrastructures, investment/asset managers, data
providers and broker/dealers.
interact, what settlement is and the basics Classroom
of corporate actions. This course can Prior knowledge
also be used to build a good foundation No prior knowledge is required.
for the more specialised training sessions Business
on SWIFTs products and services for the Course content Analyst
securities markets. A company called SWIFT

SWIFT in your organisation
Introduction to the securities markets
Message
How can you use SWIFT for securities? Handling
Paving the way for STP - securities standards
Market initiatives and market reform
IT
The course will illustrate some messages from the
trading, settlement and corporate actions area.
15
Your SWIFT Guide to the

Securities Markets General
Knowledge
This introductory module provides you Audience

with the basic principles of the securities This module is designed for anyone who needs a
basic understanding of the securities markets and 3.5 hours
markets. It will help you to understand SWIFT securities messages, typically newly hired staff
the different instruments such as bonds in institutions such as custodians, securities market
and equities, who the market players are infrastructures, investment/asset managers, data
providers and broker/ dealers.
and how they interact, what settlement eTraining
is and the basics of corporate actions. Prior knowledge
This course can also be used to build a No prior knowledge is required. However, if you are
good foundation for the more specialised new to SWIFT, we recommend you to first attend the Business
web class SWIFT in 90 minutes or complete the Analyst
training sessions on SWIFTs products and eTraining package Basics - your passport to SWIFT.
services for the securities markets.
Course content
Introduction to the securities markets Message
How can you use SWIFT for securities? Handling
Paving the way for STP - securities standards
Market harmonisation
16
Introduction to SWIFT Connectivity

General
Knowledge
Are you new to SWIFTNet? This course Audience

brings you up to speed on SWIFTs Anyone requiring a good introduction to SWIFT, its
core messaging services, interfaces, security and 1 day
Secure IP Network, SWIFTNet messaging features
services, the range of SWIFT interfaces, Anyone who needs fundamental SWIFTNet
and security in just one day. By attending knowledge that is required for more specific
this course, you will be able to build a technical courses Classroom
decent foundation before attending more
Prior knowledge
advanced courses related to connectivity,
This is an intermediate-level technical course, requiring
interfaces and security. an understanding of IT fundamentals. IT
Course content
SWIFTNet at a glance
Security/Audit
The Secure IP Network, including resilient network
access options
The core messaging services and their features:
InterAct, FileAct and Browse
SWIFTNet interfaces: SWIFTNet Link, Alliance
Gateway, Alliance Web Platform and Alliance
Access
SWIFTs MT/MX standards and rules
Cloud-based solutions
SWIFTNet security: layered security, PKI and
SWIFTNet security officers
17
Understanding SWIFTNet Services

and Security General
Knowledge
Through this introductory self-study Audience

module, you will learn about SWIFTs Anyone requiring a good understanding of
SWIFTNet services, products, security and features 3.5 hours
secure financial network, the suite of
Anyone who needs fundamental SWIFTNet
interfaces and messaging services and knowledge that is required for more specific
receive an introduction to the messaging technical courses
standards. You will be ready for SWIFTNet- eTraining
related projects and discussions in your Prior knowledge
This is an intermediate-level technical course, requiring
institution and build a good foundation
an understanding of IT fundamentals.
prior to attending any course in the IT
Connectivity portfolio. Course content
Introduction to SWIFT
SWIFT - the secure network Security/Audit
SWIFT messaging services
Application interfaces
FIN and XML messaging standards
SWIFT Customer Services
Exercises
18
Understanding FIN and the

System Messages General
Knowledge
Are you looking for a course on SWIFTs Audience

main messaging service? Do you want SWIFT administrators and operators, back-office staff
and managers, security officers and auditors. 1 day
to find out more about the main features
of SWIFTNet FIN? This course will bring Prior knowledge
you up to speed on all aspects of the It is an advantage to have some basic knowledge
FIN service. You will learn about the FIN about SWIFT. This can be acquired through the web Classroom
class SWIFT in 90 minutes or the eTraining module
System messages, your FIN connection, Basics - your passport to SWIFT.
RMA and the interfaces.
Course content IT
Principles of SWIFTNet FIN
Ins and outs of SWIFTNet FIN messages
Delivery monitoring and check reports Security/Audit
Retrieval, broadcast and test and training messages
Your FIN connection
PKI and RMA
19
Customer Applications on swift.com

General
Knowledge
The swift.com website contains a treasure Audience

of applications and functionalities that help This training is open to everyone. It is highly
recommended for swift.com administrators and 1 day
you manage your SWIFT connection and Alliance, SWIFTNet or Business security officers.
infrastructure.
Prior knowledge
During this course, you will discover all of
No prior knowledge of SWIFT is required. If you would Classroom
these applications. You will learn how to like to get a foundation about SWIFT, we recommend
find, interpret, manage and use all of the the web class SWIFT in 90 minutes.
information that is available to you.
Course content IT
Introduction to swift.com: registration, login, user
profiles, My Portal, My Profile
Ordering and billing: placing and tracking your
Message
orders online and understanding your SWIFT
Handling
invoices and statements
swift.com administrators: roles, functionalities and
responsibilities, guidelines and best practices
Configuration Browser: your connectivity Security/Audit
configuration, your SWIFT Alliance contracts, your
SWIFTNet business services
Secure Channel: functionalities and best practices
for SWIFTNet and Alliance security officers using
the Secure Channel application
Support Tools: Knowledge base, operational status,
documentation, My Case Manager, Leased Line
usage
Note: this course is also available through a half day

web class, with an adapted course content.
20
FIN and ISO 15022 Message Guidelines

for the Offshore RMB General
Knowledge
Offshore RMB volumes are increasing and Audience

the processing of the majority of payments, This course has been designed for existing SWIFT
users involved in offshore RMB transactions, for 2.5 hours
treasury and securities messages are institutions planning to get involved in offshore RMB
not automated. Market participants are transactions, as well as for consultancy firms and
concerned about capacity constraints and application vendors.
risk this places on their business. Classroom

Prior knowledge
This course will give you an understanding Knowledge of SWIFT Payments and/or Forex and/or
of the offshore RMB business trends and ISO 15022 messages is required.
guidelines and how to correctly use them Web class

Course content
in SWIFT MT and ISO 15022 messages.
Background of the offshore RMB
What does it mean for you?
Business
How SWIFT can help Analyst
The issue: CNH versus CNY
Summary of the guidelines
The Cash and Trade Group
The Forex, Money Markets and Derivatives
Group
The Investor Perspective Group
Cross markets
Upcoming activities for the Best Practice Groups
21
ISO 20022 in 90 Minutes

General
Knowledge
Whether you will soon be embarking in a Audience

community project based on ISO 20022 Anyone involved in financial messaging and
telecommunications who is interested in ISO 20022. 90 minutes
messages or are simply interested in More specifically, business analysts, Standards
finding out more about ISO 20022, this is implementation teams, IT staff, back-office staff, team
the perfect place to start. leaders and managers.
During this 90 minutes web class, you Web class

Prior knowledge
will learn how to find your way through It is advised that participants have a general
the new jargon and find out how you will understanding of SWIFT and the financial industry in
general. The web class SWIFT in 90 minutes offers
benefit from this methodology. This course you just that.
Business
Analyst
will enable you to take an active part in the
next wave of changes affecting the core of Course content
the financial services industry: the usage of Introduction:
a new standard to exchange financial data Context: from FIN proprietary to ISO and XML IT
across different systems, locations and format
geographies. Definition of concepts, players and items

Clarification of common misunderstandings
Whats in it for me?
New components, new possibilities
Benefits of the new methodology
Tools and support
Examples of ISO 20022 and XML messaging:
T2S, SEPA, JASDEC, etc.
22
ISO 20022 and MX Message Standards -

Overview General
Knowledge
SWIFTs MX standards are eminently suited Audience

to automate todays complex message This module is targeted at anyone who needs a good
overview of ISO 20022 and its use of XML: business 3.5 hours
flows. Through this eTraining module, you analysts, SWIFT administrators, managers evaluating
will acquire fundamental knowledge about SWIFTs business solutions, etc.
the ISO 20022 process, the convergence
and co-existence concepts and why and Prior knowledge eTraining
No prior knowledge of SWIFT is required.
how XML is used.
Course content
Basics of XML Business
Analyst
MX message concepts
ISO 20022 - co-existence and convergence
Exercises
IT
23
Using ISO 20022 and XML Messaging

General
Knowledge
During this one-day course, you will Audience

discover ISO 20022 and the solutions This course is intended for business analysts, project
managers and developers of any institution that wishes 1 day
that SWIFT has designed to help you to implement ISO 20022 and translation from and to
implement it. other syntaxes.
After an introduction to XML and ISO

Prior knowledge Classroom
20022, the course will provide you with A sound understanding of a specific market solution
an overview of the different mapping (e.g. Funds, SEPA, Trade Services Utility) or business
techniques and possibilities, including a area is definitely an asset.
demonstration of the various tools and Business

Course content Analyst
resources developed for this purpose. If
ISO 20022: standards business modelling
you are involved with an ISO 20022 related
Representation syntax (XML)
project and are facing the translation
SWIFT Messaging: naming, transportation,
challenges related to the implementation extensions and validation mechanisms
IT
of ISO 20022 in your institution, this is the ISO 20022 in practice: implementation and
perfect course for you! collaboration overview
Implementing ISO 20022: project toolkit
MyStandards Demo (Standards, Base Libraries and
Readiness Portal)
Overview of integration solutions for translation
needs
24
Providing SWIFT to Corporate Clients

General
Knowledge
An ideal course for anyone who would Audience

like to understand the SWIFT services This course is especially designed for sales or advisory
staff within the corporate client area of a financial 1 day
available in the Standardised Corporate institution. It is also suitable for anyone who would like
Environment (SCORE) and a must-attend to get an understanding of the general SWIFT offering
course for any bank staff who are planning for corporates and the specific SCORE functionalities.
to take the qualification exam to become a Classroom

Prior knowledge
SWIFT for Corporates Client Advisor. No prior knowledge of SWIFT is required.
Course content Web class

Business drivers for corporates to join SWIFT
Corporate access models and joining process
Message standards and messaging services Sales Advisor
The SCORE offering
Connectivity options and support
Selling SWIFT for corporates to your customers

This course is part of the recommended training path
to become a Qualified SWIFT for Corporates Client
Advisor (see page 26).
25
SWIFT Training Qualification - SWIFT for

Corporates Client Advisor General
Knowledge
The SWIFT Training Qualification Topics you will be qualified on include

Programme complements our training Business drivers for corporates to join SWIFT
offering and is designed to offer you a Corporate access models and joining process 1.5 hours
proof of knowledge about a specific role Message standards and messaging services
related to SWIFT. This qualification has The SCORE offering
been designed to validate the knowledge Connectivity options and support
Qualification
of sales professionals within financial Selling SWIFT for Corporates to your customers
institutions that wish to make SWIFT
connectivity available to their corporate Recommended training path
If you do not have the required knowledge on these Sales Advisor
clients. Candidates for this qualification topics, you can decide to take additional SWIFT
must pass an exam to acquire the title training. We recommend you to attend the course
Qualified SWIFT for Corporates Client Providing SWIFT to corporate clients to acquire the
necessary knowledge to pass the exam.
Advisor.
Validity of your certificate
Your certificate will expire when SWIFT connectivity
for corporates changes and the exam you have taken
is no longer representative. SWIFT Training will inform
you in due time of the expiry of your certificate through
the SWIFT Training website or via e-mail.
On-site qualification
If you have a group of people who require training and
qualification on the same topic, you can choose to run
the programme at your premises. That is what we call
On-site qualification. Contact your regional SWIFT
Training office or complete the On-site request form,
and one of our training coordinators will contact you.
26
SWIFT for Corporates

General
Knowledge
This course will give you a complete Audience

overview of the SWIFT business solutions This course is especially designed for staff working
with implementing corporates on SWIFT or supporting 1 day
that banks can offer to their corporate corporate customers or for staff working as business
customers with regards to the various analysts or product managers within a bank. It is also
messaging services available, different suitable for corporate customers who would like to
get a solid understanding of the SWIFT products and
service models used and available services available for corporates using SWIFT.
Classroom
connectivity options for a corporate to
connect to SWIFT. Prior knowledge
No prior knowledge of SWIFT is required. IT
Course content
SWIFT standards and messaging services
(FIN, FileAct, InterAct) Message
Handling
Highlights of specific FIN message standards
Description of the SWIFT for Corporates offering
Cash and treasury management
Different access models to SWIFT
(SCORE, MA-CUG and TRCO )
Different connectivity models to SWIFT
Supporting your project

This course is part of the recommended training
path to become a Qualified SWIFT for Corporates
Specialist (see page 28).
27
SWIFT Training Qualification - SWIFT for

Corporates Specialist General
Knowledge
This qualification has been designed to Recommended training path

validate the knowledge of sales and sales If you do not have the required knowledge on these
topics, you can decide to take additional SWIFT 3 hours
support professionals within financial training. We have designed a recommended training
institutions that wish to make available path which will provide you with the necessary
SWIFT connectivity to their corporate knowledge to enable you to pass the exam.
clients. Candidates must pass an exam SWIFT for Corporates

Qualification
on SWIFT for Corporates and technical Treasury management using FIN messages
topics to acquire the title Qualified SWIFT
Validity of your qualification
for Corporates Specialist.
Your certificate will expire when SWIFT connectivity Business
for corporates changes and the exam you have taken Analyst
Topics you will be qualified on include is no longer representative. SWIFT Training will inform
Business drivers for corporates joining SWIFT you in due time of the expiry of your certificate.
SWIFT interfaces
Connectivity options to SWIFT On-site qualification IT
SWIFT messaging services for corporates
qualification on the same topic, you can choose to run
SWIFTNet security the programme at your premises.
Usage of message standards (FIN and ISO 20022)
for corporates
Available SWIFT services for corporates (payments
initiation, cash management, foreign exchange and
money market confirmations, account reporting,
electronic bank account management, trade
services, and 3SKey)
28
Using SWIFT for Corporates

General
Knowledge
Now that you are connected to SWIFT, the Audience

next item on your to-do-list is optimising This course is designed for staff working in the
Treasury and IT departments of a corporate. 2 days
the use of your new infrastructure. SWIFT
Training is fully equipped to help you Prior knowledge
achieve this objective! Through a training No prior knowledge of SWIFT is required.
package of two days, you will get familiar On site
with SWIFTs solution for corporates, the Course content
messages and Alliance Lite2. This training Overview of the SWIFT for Corporates offering
and the usage of SCORE
package has been designed specifically Message
Business usage and features of the messaging Handling
for staff working in the Treasury and IT services (FIN and FileAct)
departments of a corporate and will be Usage and formatting of the Request for Transfer
delivered at your premises. (MT 101) message with business scenarios and
reference to the SWIFT Standards User Handbook
IT
Overview of the Customer Statement (MT 940) and
the Interim Transaction Report (MT 942) messages
with business scenarios and reference to the SWIFT
Standards User Handbook
Using swift.com applications to manage your
SWIFT connection
Using Alliance Lite2: handson practice on Alliance
Lite2 to perform message handling
Managing Alliance Lite2: software installation,
set-up, roles, user management, AutoClient
Relationship Management Application (RMA): what
is it and how does it work? What you need to do to
administrate it
29
The course books are very comprehensive and
serve as a good reference point for the future. The
instructors are very knowledgeable and teach with
a lot of enthusiasm. They explain the complexity
of SWIFT messages in a simple way by using
different market led examples.
Course participant United Kingdom
Customer Payments using the MT 103

Payments
and Cash
Management
This comprehensive course shows you Prior knowledge

everything you need to know on how to It is recommended to have a basic understanding of
SWIFT. Participants should preferably have followed 1 day
create SWIFT customer payments (MT the classroom course Introduction to SWIFT in the
103) by using the serial and the cover payments market or the web class SWIFT in 90
method for which the cover message minutes.
(MT 202COV) must be used. The course Classroom

Course content
highlights market practice guidelines as Various case studies and exercises will guide you
well as the FIN standard rules to follow in through the following messages:
order to increase your institutions Single Customer Credit Transfer (MT 103 and MT Business
straight-through processing rate on 103 STP) Analyst
your payment messages. This course is Single direct account relationship payments
essential for everyone who is handling, Three, four and five party payments with the
interpreting, analysing or implementing serial method
Message
SWIFT customer payment messages. Customer payments with one, two or three Handling
cover banks
Audience Payment market practices and guidelines

This course is designed for everyone who needs Usage of the SWIFT Standards User Handbook
to know about the FIN message details of SWIFT
General Financial Institution Transfer (MT 202COV)
customer payments as well as understand payment
flows when using the serial or the cover method and Usage rules for creating the MT 202COV
its related messages. MT 202COV creation based on cover payments
using one, two or three cover banks
Payment market practices and guidelines
Usage of the SWIFT Standards User Handbook
32
Liquidity Management using

FIN Messages Payments
and Cash
Management
This course covers financial institution Prior knowledge

transfer messages for bank to bank It is recommended to have a basic understanding of
SWIFT. Participants should preferably have followed 1 day
payments using the serial and cover the classroom course Introduction to SWIFT in the
method as well as for movement of payments market or the web class SWIFT in 90
funds for own account. In addition, this minutes.
course covers intraday liquidity reporting Classroom

Course content
using SWIFT messages and how these Various case studies and exercises will guide you
messages can be used to meet the through the following messages:
guidelines of BCBS (Basel Committee for General Financial Institution Transfer (MT 202) Business
Banking Supervision) for banks to monitor Analyst
Single direct account relationship payments
their intraday liquidity. Three and four party payments with the serial
method
Audience
Financial institution transfers one or two cover Message
This course is designed for everyone who needs banks Handling
to know about the FIN message details of SWIFT
financial institution transfers as well as understanding Payment market practices and guidelines
SWIFTs value proposition on the BCBS guidelines. Usage of the SWIFT Standards User Handbook
Financial Institution Transfer for Own Account
(MT 200) with the Notice to Receive (MT 210)
The regulatory scope and banks data management
challenges
SWIFT value proposition on intraday liquidity
reporting
Request message (MT 920)
Debit/credit confirmations (MTs 900, 910)
Statement Messages (MT 940 and MT 950)
Account Balance Reporting (MT 941)
Interim Transaction Reporting (MT 942)
33
Payments and Cash Management - using

and Cash
Management
This comprehensive course shows you Prior knowledge

how to create the Single Customer Credit It is recommended to have some prior knowledge of
SWIFT. Participants should preferably have followed 2 days
Transfer message (MT 103) using the serial the classroom course Introduction to SWIFT in the
and cover method. You will learn how to payments market or the web class SWIFT in 90
use and create different types of Financial minutes.
Institution Transfer messages, and Classroom

Course content
SWIFT reporting messages for follow-up, Various case studies and exercises illustrating
investigation and reconciliation. The course market practices will guide you through the following
highlights market practice guidelines messages: Business
as well as the rules to follow to improve Single Customer Credit Transfer (MT 103) using Analyst
the serial and cover method and the related cover
straight-through processing (STP) of your
messages (MT 202 COV)
payment messages.
Financial institution transfers (MT 202, 203), Notice
to receive (MT 210) and financial institution transfers Message
Audience for own account (MT 200, 201 and 202) Handling
This course is designed for operational staff who need
Nostro reconciliation and referencing (MT 900, 910,
to learn the fundamentals about SWIFT payments e.g.,
950)
transaction preparation, handling and reconciliation of
customer and bank payments - as well as for business Investigations (MT n92, n95, n96)
analysts and IT staff (developers, etc.). Charges (MT n90, n91)
Straight-through processing (STP) guidelines
34
Payments and Cash Management - using

and Cash
Management
This self-paced introductory eTraining Audience

module gives an overview of how to This course is designed for operational staff who need
to learn the fundamentals about SWIFT payments e.g., 3.5 hours
create the Single Customer Credit Transfer transaction preparation, handling and reconciliation of
message (MT 103) using the serial and customer and bank payments - as well as for business
cover method, for which the MT 202 COV analysts and IT staff (developers, etc.).
message must be used. You will learn eTraining

Prior knowledge
how to use SWIFT reporting messages It is recommended to have some prior knowledge of
for follow-up and reconciliation purposes, the SWIFT system. Participants should preferably have
enabling you to manage your liquidity. followed the classroom course Introduction to SWIFT Business
in the payments market or the web class SWIFT in Analyst
Various exercises and case studies will 90 minutes. Alternatively, you can also complete the
help you put the acquired knowledge into eTraining package Basics - your passport to SWIFT.
practice.
Course content
Message
Single Customer Credit Transfer (MT 103) using Handling
the serial and cover method and the related cover
messages (MT 202 COV and MT 205 COV)
Nostro reconciliation and referencing (MT 900, 910,
940, 950)
35
Using the MT 202 COV

Payments
and Cash
Management
SWIFT payments messages need to Audience

comply with specific transparency The course is targeted at operational staff from
payments departments as well as business analysts 2 hours
requirements. It is therefore essential that and IT staff (developers, etc.) who need to learn
you are able to create and interpret the about the MT 202 COV and MT 205 COV, or need a
MT 202 COV Financial Institution Transfer refresher course.
message in the correct way. Web class

Prior knowledge
This two-hour web class will bring you It is recommended to have prior knowledge of the
up to speed on the MT 202 COV in a SWIFT payments messages and flows.
minimum amount of time. Both new Business

users and experienced users who need
Introduction: what is transparency in cover
a refresher will benefit from attending this payments?
course. What are the differences between the MT 202, the
MT 202 COV and the MT 205? Message
Formatting the MT 202 COV Handling
Using the MT 202 COV in line with market practices

issued by the PMPG (Payments Market Practice
Group)
Practical scenarios with single and multiple
customer credit transfers
Exception handling
36
Monitoring your Intraday Liquidity

with SWIFT Payments
and Cash
Management
A pragmatic approach to implement the Audience

BCBS Intraday Liquidity Monitoring Tools. This course is designed for project managers, liquidity
and treasury staff, and business analysts involved 2 hours
The BCBS (Basel Committee on Banking in the implementation of the tools or in an intraday
liquidity reporting project. The session can be of
Supervision) monitoring tools for intraday
interest to anyone who needs to understand the BCBS
liquidity management went into effect in Intraday Liquidity Monitoring Tools and how SWIFTs
January 2015. Do you know how these value proposition can be a solution to meet the BCBS Web class
guidelines.
new reporting rules will impact your
organisation and do you know how to
Prior knowledge
design and implement a solution which It is recommended to read the BCBS document
Business
Analyst
meets the BCBS requirements? available on the BIS website at
http://www.bis.org/publ/bcbs248.pdf.
This session will give you a clear
understanding about the data Course content
requirements related to the new tools, Message
The regulatory development and the current
Handling
the typical banks challenges and how to industry adoption status
leverage SWIFTs portfolio of messages, What are the monitoring tools and who will be
impacted?
services and tools that are already in place
in your organisation. Banks data management challenges - a pragmatic
approach in four steps leveraging SWIFTs
messages
Zoom in on each of the steps through real-life case
studies
A view on some existing collaborative initiatives
37
Treasury Management using

and Cash
Management
This course will give you a complete Prior knowledge

overview of the SWIFT messages which It is recommended that participants have followed
the course Introduction to SWIFT in the payments 1 day
can be used by financial institutions and market.
corporates in their treasury management
operations. Course content
Treasury management usage with the Request for Classroom
Additional usage rules and guidelines for Transfer (MT101), possible usage scenarios (relay
the MT 101 in the bank to corporate space & direct), message format details, usage rules and
are also covered. usage guidelines
Transaction reporting (MTs 940, 942) Business
Analyst
Audience Debit/credit confirmations and balance reporting
Financial institution and corporate treasurers and (MTs 900, 910, 941)
treasury managers
Foreign exchange confirmations (MT 300) and the
Global implementation managers MT 101
Message
Accounts payable and receivable managers Fixed loan/deposits confirmations (MT 320) and the Handling
MT 101
Upon request, we can also cover ISO 20022 message
standards for corporate-to-bank messaging.

path to become a Qualified SWIFT for Corporates
Specialist (see page 28).
38
Standing Settlement Instructions -

Messages and Reference Data Payments
and Cash
Management
This half-day session will provide you with Audience

a broad overview of SWIFTs solutions for This session is designed for anyone who is involved in
the processing of payments and staff maintaining SSI 3.5 hours
handling Standing Settlement Instructions databases and payment automation tools.
(SSI). After an introduction to ISO
15022, you will learn about the MT 670 Prior knowledge
and 671 through several case studies It is recommended that participants have a basic Web class
understanding of the SWIFT messaging as well as the
and exercises. Finally, you will become international payments eco-system.
acquainted with the SSI Diagnostics and
SSI Directory. This session is designed for Course content Business
people involved with message handling of Introduction to SSI: what are SSI and how are they Analyst
payments and treasury messages where currently being handled
cash correspondents are mentioned, as SSI message flows and introduction to the ISO
15022 format
well as for IT staff and business analysts.
MT670/671 Message format overview and usage Message
Handling
Case studies and short exercises on the MT 670
preparation and MT 671 reading
SWIFT SSI Reference data tools and databases
39
ISO 20022 Messages for High Value

Payments Payments
and Cash
Management
For many of us, ISO 20022 for euro Audience

payments means SEPA. Nevertheless, This course is designed for business analysts and
operations managers in the payments area and 1 day
there are other ongoing projects looking anyone interested in the next generation of payment
at setting up or migrating High Value standards based on ISO 20022.
Payment systems using the new ISO
20022 messages. Through this course you Prior knowledge Classroom
will learn about the SWIFT solution for High We recommend participants have a basic knowledge
on ISO 20022 principles and payments in general. You
Value Payments using ISO 20022. The can acquire this knowledge through ISO 20022 in 90
theory will be brought to life using a case minutes and Customer payments using the MT 103. Business
study covering TARGET2, the European Analyst
Course content
High Value Payments System. Setting the scene: introduction to ISO 20022 and
overview of Payments Systems using ISO 20022
Case study on payments using ISO 20022: IT
overview of the main payment-related ISO 20022
messages:
pacs.002
Message
pacs.008 Handling
pacs.009
camt.054
SWIFT solution for High Value Payments in XML
Case study on co-existence (FIN/ISO 20022): Like-
for-like message format overview as created for
TARGET2:
MT 103
MT 202
MT 900/910
40
SEPA - Whats Next?

Payments
and Cash
Management
Do you know how SEPA impacts your Audience

business? We invite you to attend this This course is designed for those who manage
message handling and repair processes with corporate 1 day
practical one-day course focusing on the businesses. It is also suitable for staff in financial
financial transaction messages that will be institutions who work closely with these corporate
used between banks and corporates. Our clients.
instructor will also help you understand On site

Prior knowledge
the changes to the Direct Debit mandates. It is recommended to have some prior knowledge on
Dont miss this opportunity to get up to financial transaction payment processing.
date on SEPA! Business
Through a mix of theory, discussions and case studies,
we will bring you up to speed on the following topics
related to SEPA:
Scope and impact for Banks and Payment Service IT
Users (such as Corporates)
Migration status and waivers
SEPA instruments: specificities of SEPA Credit Message
Transfers (SCT) and SEPA Direct Debits (SDD) Handling
SEPA Direct Debits: Mandate Management
SEPA for Corporates: portfolio of ISO 20022 XML
messages
Additional Optional Services (AOS) and options
Classroom training
This course is usually delivered at your premises for
your company only.
Alternatively, we can organise this course for your
specific community.
41
Payments Market Infrastructures:

Best Practices using SWIFT Payments
and Cash
Management
As the Payments Market Infrastructures Prior knowledge

and their communities are more and No prior knowledge is required, although experience
in the payments industry is an asset. Introduction to 1 day
more under pressure to meet the various SWIFT in the payments market will provide you with a
challenges posed by the evolution of the solid foundation.
market, the regulation and the growing
need for resiliency, SWIFT as a major Course content Classroom
Introduction to the payments eco-system, market
critical service provider is ideally positioned trends and developments in the payments market
to help them meet these challenges. This infrastructure space
course is focused on the point of view Key business functions of High Value Payments Business
of the operators and members of those Market Infrastructures: Analyst
payments infrastructures. It looks at the Real Time Gross Settlement

various solutions available and explains High Value Deferred Net Settlement
the benefits a user can derive from them. High Value Payment and Delivery Versus IT
Participants will receive an understanding Payment (DVP)
of the principles of payments systems and Payment Versus Payment

will learn how SWIFTs messaging services Liquidity Management
contribute to their efficient functioning. You Reference data Management
will get a better view on the different types Business Intelligence for Central Banks
of payments systems and the advantages Key business functions of Low Value Payments
of using them. Market Infrastructures (LVPMI)
Project management and implementation
Audience Use cases
This course is designed for managers from payments
departments, payments back-office staff, members of
high- and low-value payment market infrastructures
project teams and anyone who is interested in
payment systems and would like to get a better
understanding of their fundamentals.
42
SWIFT and International Payment Systems

Payments
and Cash
Management
This module helps to explain the role of Course content

SWIFT in international payment systems Introduction: trends and developments in the
payments industry 3.5 hours
and provides an insight into the major
SWIFTs role in international payment systems:
payment systems worldwide.
FIN and FIN Copy
Audience T-Copy and Y-Copy eTraining
The course is developed for anyone who is interested SWIFTNet functionalities
in knowing more on international payment systems
Information on each of the following systems to get
and more particularly back-office staff and managers
a better understanding on their overall functioning:
from payments departments, business analysts and Business
product managers. TARGET2 Analyst
SEPA
Prior knowledge EBA: EURO1, STEP1 and STEP2
A basic knowledge of the payments environment
is required. Introduction to SWIFT in the payments CLS
market will provide you with a solid foundation Fedwire and CHIPS
MEPS+
43
SWIFT Training stands for reliability,
authority and highly qualified instructors.
Course participant Qatar
Securities and Funds Distribution
Securities Settlement and Reconciliation -

ISO 15022 Messages Securities
and Funds
Distribution
SWIFT and ISO 15022 are central to Prior knowledge

the communications model of securities To obtain a basic understanding of SWIFT and the
securities business, we recommend you to attend 2 days
institutions which, like you, are involved in Introduction to SWIFT in the securities markets or
securities settlement activities. complete the eTraining package Your SWIFT guide to
ISO 15022 messages running over the the securities markets.
SWIFT messaging platform will help you Classroom

Course content
increase your reach, be compliant with Principles of the ISO 15022 standards, namely
regulations and automate your business the message building blocks and the generic field
flows thus reducing risk and error-prone concept Business
manual processing. Thanks to this course Overview of the most commonly used codes and Analyst
qualifiers
you will have a unique opportunity to
explore in detail the features and the How to read the User Handbook
benefits of ISO 15022 standards and Message flows and identification of the settlement Message
chain Handling
get up to date with the latest standards
Settlement messages, covering instructions to
developments. receive and deliver and the related confirmations
(i.e. MT 540 to MT 547), statement messages (MT
Audience 535, MT 536, MT 537), the settlement alledgement
Business analysts, IT staff, operations supervisors message (i.e. MT 578) and the status message
and managers, settlement division personnel from (MT548) providing a matching and an instruction
institutions such as custodians, securities market processing status
infrastructures, investment/asset managers, data Several examples of error messages (NAK) to learn
providers and broker/dealers. how to identify and amend the error in a message
Messages are illustrated in the context of
realistic business scenarios such as plain vanilla
transactions, turnarounds, ownaccount transfers
and bridge transactions, and reflect the local
market practice requirements
In order to better adapt to various learning styles,
different types of individual and group exercises will be
carried out throughout the course.
46
Securities Settlement and Reconciliation -

ISO 15022 Messages Securities
and Funds
Distribution
Are you looking for a good introduction Audience

into ISO 15022? Business analysts, IT staff, operations supervisors
and managers, settlement division personnel from 3.5 hours
This eTraining provides you with a unique institutions such as custodians, securities market
infrastructures, investment/asset managers, data
opportunity to explore the features and
the benefits of ISO 15022 standards. You
eTraining
will also learn how to interpret and create Prior knowledge
simple delivery and receipt instructions and To obtain a basic understanding of SWIFT and the
how to accurately identify parties in the securities business, we recommend you to attend
Introduction to SWIFT in the securities markets or Business
settlement chain. Each chapter will include complete the eTraining package Your SWIFT guide to Analyst
online exercises to put into practice the the securities markets.
acquired knowledge.
Course content
The securities transaction lifecycle Message
Handling
The benefits of ISO 15022
Principles of ISO 15022 messages, namely the
block structure and the generic field concept
Message flows, identification of the settlement
chain and different settlement parties
Multiple business scenarios and exercises
including settlement instructions, settlement status,
settlement confirmations and statement of holdings
47
Corporate Actions - ISO 15022 Messages

Securities
and Funds
Distribution
A corporate action is a process that brings Course content

material change to the company and The principles of ISO 15022 standards, namely
the message building blocks and the generic field 1 day
affects its stakeholders. Processing of concept
corporate actions is a critical area due to The different functions of a message and when to
the high number of different events and use them
the complexity of the options. In such a Overview of the most commonly used codes and Classroom
complex environment, the quality of the qualifiers
information you send and receive is crucial How to read the User Handbook
to reduce manual processes and errors, Message flow and timeline for voluntary and Business
mandatory events Analyst
and to minimise risk.
Corporate actions messages:
Thanks to this course, you will have a
MT 564 Corporate action notification
unique opportunity to explore in detail the
MT 565 Corporate action instruction Message
features and benefits of the ISO 15022 Handling
MT 566 Corporate action confirmation
standards and get up to date with the
MT 567 Corporate action status and processing
latest standards developments.
advice
MT 568 Corporate action narrative
Audience
Business analysts, IT staff, operations supervisors Event types include cash dividend, dividend option,
and managers, corporate actions division personnel exercise of warrants, bond redemption, interest
from institutions such as custodians, securities market payment and exchange offer
infrastructures, investment/asset managers, data ISO 15022 messages used in the context of market
providers and broker/dealers. claims/transformations
The message examples are aligned with the Corporate
Prior knowledge Action Joint Working Group principles and are
To obtain a basic understanding of the securities constantly updated to reflect the most recent market
business, we recommend you to attend Introduction practice guidelines defined by the industry.
to SWIFT in the securities markets. This course will
also provide you with a general understanding of
SWIFTs products and services.
48
Corporate Actions - ISO 15022 Messages

Securities
and Funds
Distribution
Are you looking for a good introduction Prior knowledge

into ISO 15022, the standard used by To obtain a basic understanding of the securities
business, we recommend you to attend Introduction 3.5 hours
many securities institutions for their to SWIFT in the securities markets or the eTraining
corporate actions activities? Thanks to this module Your SWIFT guide to the securities markets.
course, you will have a unique opportunity These courses will also provide you with a general
understanding of SWIFTs products and services.
to explore the features and benefits of the eTraining
ISO 15022 standards. This understanding Course content
is crucial to reduce manual processes, Introduction to corporate actions
errors and risk in a complex environment The importance of market practices defined by the Business
such as corporate actions. Securities Market Practices Group (SMPG) Analyst
The principles of ISO 15022 standards, namely

Audience the message building blocks and the generic field
Business analysts, IT staff, operations supervisors concept
Message
and managers, corporate actions division personnel The different functions of a message and how to Handling
from institutions such as custodians, securities market use them
infrastructures, investment/asset managers, data
Overview of the most commonly used codes and
qualifiers
Message flow and timeline for voluntary and
mandatory events
Corporate actions messages explained using
practical case scenarios:
MT 564 Corporate action notification
MT 565 Corporate action instruction
MT 566 Corporate action confirmation
MT 567 Corporate action status and processing
advice
MT 568 Corporate action narrative
49
ISO 20022 Messages for Securities

Settlement and Management Securities
and Funds
Distribution
As a response to the question in SWIFTs Audience

Post-Trade Survey 2013 What single This course is designed for business analysts, IT staff,
operations supervisors and managers, settlement 2 days
development in the marketplace would division personnel from institutions such as custodians,
have the biggest positive impact on securities market infrastructures, investment/asset
operational efficiency of post-trade flows managers, data providers and broker/dealers.
for the industry?, respondents replied Classroom

Prior knowledge
with the following two top answers: To obtain a basic understanding of the securities
Widespread adoption of standardised business, we recommend you to attend Introduction
messaging for communication and to SWIFT in the securities markets. Business
Adherence to international standards by Analyst
Course content
new and existing market infrastructures.
ISO 20022: Standards Business Modelling
Since more and more market
MX messaging overview: structure, naming,
infrastructures are now indeed adopting validation and transport
Message
Handling
ISO 20022, it is the right time for you to ISO 15022 - ISO 20022 co-existence rules and
learn about these new messages. market practices
This course will teach you about the MyStandards and MyStandards Base Libraries
Demo IT
principles of ISO 20022, and the
Practical case studies for:
ISO 20022 securities settlement and
Settlement and Reconciliation
reconciliation message flows and message
content. Through logical business Allegements
scenarios, you will learn everything you Referencing
need to know about the usage of these Modifications

ISO 20022 messages. Cancellations
Reporting
Feel free to contact us to organise your
private on-site session, which can even be Securities Financing (Repos)
tailored to your needs! Sub-accounts restriction process

Intra-position movements
50
ISO 20022 Messages for Corporate Actions

Securities
and Funds
Distribution
Are you aware that worldwide 10 to 15 Audience

Market Infrastructures will be introducing This course is designed for business analysts, IT staff,
operations supervisors and managers, corporate actions 1 day
ISO 20022 for Corporate Actions? Market division personnel from institutions such as custodians,
Infrastructures in Europe are considering securities market infrastructures, investment/asset
moving to ISO 20022 in conjunction with managers, data providers and broker/dealers.
the TARGET2-Securities initiative. DTCC Classroom

Prior knowledge
in the US is already operational with ISO To obtain a basic understanding of the securities
20022 and other countries that have no ISO business, we recommend you to attend Introduction
15022 legacy are replacing their proprietary to SWIFT in the securities markets. Business
standards with the ISO 20022 xml-based Analyst
Course content
standard immediately.
ISO 20022: Standards Business Modelling
Technically, this xml-based standard MX Messaging overview: structure, naming,
Message
will bring tremendous added value for validation and transport Handling
IT implementation and maintenance. ISO 15022 - ISO 20022 co-existence rules and
Furthermore, ISO 20022 is bridging the gap market practices
in terms of data completeness, processes Business Transactions Message flows for

Mandatory events, events with options and IT
and message flows. voluntary events
This course is ideal for institutions that The SMPG global recommendations and the
want to find out more about the ISO 20022 CAJWG principles
messages for Corporate Actions or are References in ISO 20022 Securities Events
considering using ISO 20022 for Corporate Practical scenarios covering:
Actions in-house or with your Market Announcements, replacements, cancellations,
Infrastructure. Contact us to organise your reminders and withdrawals
on-site session. Final entitlements

Election instructions and re-bookings
Confirmations and Reversals
Preliminary Advice Process
Market Claims Management
51
ISO 20022 for Funds in 90 Minutes

Securities
and Funds
Distribution
Are you aware that the set of ISO 15022 Audience

message templates for investment funds The course has been developed for business
analysts, back-office and IT managers and staff from 90 minutes
are subject to a mandatory migration to institutions such as distributors, transfer agents, fund
the new ISO 20022 MX standard with a administrators, portfolio managers, fund management
final end date of November 2015? Would companies, investors intermediaries and trustees.
you like to get an overview of the impacted Web class

Prior knowledge
messages? Would you like to learn about If you dont have a good basic understanding of XML
the ISO 20022 order message flows and and ISO 20022, we recommend that you first follow
message functionalities? Why dont you the web class ISO 20022 in 90 minutes, or complete
Business
the eTraining module ISO 20022 and MX message
sign up for this web class? Youll be ready standards overview.
Analyst
for these new messages in no time!
Course content
Update on the mandatory migration Message
Benefits of ISO 20022 Handling
A short overview of SWIFTs investment funds

solution, including the ISO 20022 message flows
and players involved IT
Detailed explanation of the ISO 20022 order flow
messages (order, status & confirmation) and their
functionalities using a real-life case study
Overview of one of the several SWIFT products to
ease your ISO 20022 adoption (MyStandards)
52
Investment Funds - ISO 20022 Messages

Securities
and Funds
Distribution
You are active in the investment funds Course content

industry and you wish to automate An overview of SWIFTs investment funds solution,
including ISO 20022 message flows and players 1 day
the communication flows with your involved
counterparties? This one-day session SWIFT standards concepts: variants, versions,
will give you an overview of SWIFTs naming and co-existence
solution for investment funds and in-depth How to use the SWIFT standards Message On site
information on the related ISO 20022 Reference Guide
messages. You will also learn about the Scope and message functionalities, case studies
and examples of the following investment funds
products and services that SWIFT makes
messages:
available to you during each step of your
Order and status messages
ISO 20022 adoption and migration project.
Transfer messages
Audience Price reports

Business analysts, back-office and IT managers, and Cash forecast reports
staff from institutions such as distributors, transfer
Statements
agents, fund administrators, portfolio managers, fund
management companies, investors intermediaries and Securities rejection message
trustees. Account management messages
Fund processing passport
Prior knowledge
Overview of SWIFT products and services to ease
If you dont have a good basic understanding of XML
your ISO 20022 adoption (including consulting,
and ISO 20022, we recommend that you first follow
MyStandards, MT to MX mapping, etc.)
the web class ISO 20022 in 90 minutes or complete
the eTraining module ISO 20022 and MX message
standards - overview.
53
T2S in 90 Minutes
Securities
and Funds
Distribution
T2S (TARGET2-Securities) is one of the Audience

largest infrastructure projects currently Anyone who has an interest in this large European
harmonisation project, even if you are not a T2S user 90 minutes
being launched by the Eurosystem. Do and/or based outside of Europe.
you want to gain a better understanding of
what T2S is and what it is not and you Prior knowledge
dont have a lot of time? Are you familiar You need a basic understanding of the securities Web class
business.
with the benefits it will bring? Do you know
if and how you will be impacted? Course content
Join our session and learn about the What is T2S and why does it exist? Business
Analyst
European post-trade harmonisation, Who is impacted by T2S?
the T2S functionalities, ISO 20022 and How does T2S work?
SWIFTs involvement in T2S. This is the SWIFTs involvement in T2S
perfect means to get a good foundation IT
about T2S, whether you are a potential

user or just interested in the project!
Message
Handling
54
ISO 15022 Enhanced for T2S

Securities
and Funds
In the coming years, the majority of European Prior knowledge Distribution
CSDs will outsource their settlement activity to It is recommended to have prior knowledge on ISO
a new technical IT platform called TARGET2- 15022 and T2S basics which can be acquired through
Securities (T2S). The customers of those CSDs the course T2S in 90 minutes.
can connect directly to T2S (they are Directly
Course content 2 days
Connected Parties or DCPs). However, most
Introduction to T2S (operating model, features and
of the CSD customers will connect indirectly to access models)
T2S. They will do so via their CSD or another
ISO 15022 versus ISO 20022 (Reverse engineering,
DCP and will therefore be called Indirectly Classroom
alignment and coexistence, standards release and
Connected Parties or ICPs. Whereas maintenance process, market practice, etc.)
DCPs will be using ISO 20022 messages for
Several end-to-end case scenarios (OTC/non-
securities settlement and management, ICPs
OTC) describing the T2S securities settlement and
can (continue to) use the existing ISO 15022 management business processes (including view
Business
messages. Analyst
on cash side of T2S). They show the ISO 15022
Are you aware that these ISO 15022 messages message flows and message content with focus on
enhancements and implementation attention points
have been enhanced to make them compatible
in the context of T2S (where relevant mapping with
with the T2S business processes and data ISO 20022 will be highlighted). The case scenarios IT
allowing ICPs to take full benefit of T2S include following processes:
functionality and services? For DCPs, using
Settlement transaction basic lifecycle (Matching
ISO 15022 with their ICPs is a means to principles and fields, identification of parties
operate efficiently in T2S and upgrade their and accounts and usage of different types of Message
offering. This training course provides both references in the settlement chain, business Handling
ICPs and DCPs with an understanding of those validation process, queries and reports, etc.)
enhancements. You will learn about the new Maintenance lifecycle (Allegements, unilateral
processes and flows based on end-to-end and bilateral cancellation, hold and release,
case scenarios where T2S specificities and prioritisation, linking, partial settlement, queries
implementation attention points will be flagged. and reports, etc.)
Restriction lifecycle (Intra-Position Management,
Audience restriction types including blocking, reservation,
This course is designed for business analysts, IT staff, earmarking, etc.)
operations supervisors and managers from financial High-level view on liquidity and collateral
institutions (global and local custodians, CCPs, etc.) in management (Introduction to cash side of T2S,
their role as ICP or DCP (connecting to T2S on behalf but focus on ISO 15022 message flows for T2S
of ICPs; this includes CSDs). auto-collateralisation service)
High-level view on cross-CSD and external
settlement
55
T2S - ISO Messages for Liquidity

and Collateral Management Securities
and Funds
Distribution
Are you interested in learning about the Audience

provisioning and monitoring of liquidity Business Analysts, Operations Managers, Product
Managers, IT staff with an interest in learning about 1 day
supporting the settlement process in the ISO 20022 messages, business processes and
TARGET2-Securities (T2S) and how auto- flows in the context of T2S. The course targets mainly
collateralisation and bilateral collateral directly connected parties.
management can help you access credit Classroom

Prior knowledge
if needed? This course will focus on If you are not yet familiar with the ISO 20022 principles
these aspects from a messaging point or T2S, we recommend the web classes ISO 20022
of view. You will become familiar with the in 90 minutes and T2S in 90 minutes. For a deeper Business
understanding of T2S securities settlement and Analyst
ISO 20022 messages that will be used in securities management business processes and the
the communication to and from T2S to ISO 20022 messages used in this context, you can
instruct, maintain and reconcile liquidity follow the one-day course T2S ISO messages for
securities settlement and management.
transfers, to manage your cash position IT
and balance, intra-day as well as during Course content
the end of day cash management process. Cash and Liquidity management (liquidity transfer
orders, standing liquidity orders, query & response, Message
Through end-to-end business scenarios,
cash blocking & reservation, end of day cash Handling
ISO 20022 messages will further management, etc.)
demonstrate how payment banks and Auto-collateralisation (Central Bank collateralisation,
payment bank clients interact with their Client collateralisation, Limit management, Account
credit provider in order to access credit configuration, etc.)
through T2S auto- collateralisation. Finally,

you will get a better understanding of ISO
20022 messages in relation to bilateral
collateral management between payment
banks through repo and pledge.
56
T2S - ISO Messages for Securities

Settlement and Management Securities
and Funds
Distribution
Do you know what TARGET2- Securities Audience

(T2S) is all about and how you will be Business analysts, operations managers, product
managers, IT staff with an interest in learning about 1 day
impacted? Are you familiar with the ISO the ISO messages (and the ISO 15022 equivalents),
20022 messages that will be used in securities settlement and securities management
the communication to and from T2S business processes and flows in the context of T2S.
This course is mainly targeted at directly connected
to instruct, maintain and reconcile the parties.
Classroom
securities settlement transactions in T2S
and to restrict securities positions in the Prior knowledge
T2S securities accounts? This course requires an understanding of ISO 20022 Business
principles and features, which you can get through the Analyst
Both participants from institutions ISO 20022 in 90 minutes web class.
that connect directly as well as those Similarly, the course requires a good understanding
connecting indirectly will benefit from this of the securities business, which you can acquire by
attending the course Introduction to SWIFT in the IT
one-day classroom session. This course securities markets.
will provide you with a solid understanding
of the T2S business processes and Course content
Message
message flows in the core business areas Introduction to T2S
Handling
of securities settlement and securities Description of the T2S business processes and
management, illustrated in unprecedented message flows in the core business areas
end-to-end business scenarios. Settlement transaction basic lifecyle (Matching,

Queries & Reports, etc.)
Maintenance lifecycle (Alledgements,
Cancellation, Hold & Release, Queries &
Reports, etc.)
Restriction lifecycle (Intra- Position Management,
Restrictions, etc.)
External settlement (realignment)
Overview of ISO 20022 messages used in
the scope of T2S, including a list of MX - MT
equivalents
57
SWIFT Training is very important in order to
troubleshoot our system. There is always some kind
of problem and without the proper training we are
not able to give a quick response to our users.
Course participant Angola
Trade
Collections and Documentary Credits

Trade
Do you want to know the ins and outs Prior knowledge

of SWIFTs trade messages? Do you This course requires a basic knowledge of SWIFT
and an understanding of the trade finance market, 2 days
need a solid understanding of the which you can get through the classroom course
SWIFT standards used for collections, Introduction to SWIFT in the payments market.
documentary credits and guarantees? If We also recommend that participants are familiar with
you are interested in using SWIFT for your SWIFT payments messages. This knowledge can be Classroom
acquired through the classroom course or eTraining
trade business, this course is for you! package Payments and cash management - using
FIN messages.
Audience Business
All back-office staff and managers who handle Course content Analyst
collections, cash letters and documentary credits This course provides detailed explanations and case
Business analysts studies on the following:
IT staff (developers) Collections (MT 400, 410, 412, 416, 420, 422, 430)
Message
Documentary credits (MT 700, 701, 705, 707, 710, Handling
711, 720, 721, 730, 732, 734, 740, 742, 747, 750,
752, 754, 756)
Guarantees (MT 760, 767, 768, 769)
Where to find information in the SWIFT standards
User Handbook to help you complete category 4
and 7 messages
Advice on how to formulate the related payment
order, MT 202, to execute the transfer of funds
How to create common group messages
(MT 791, 796)
Trade for Corporate message (MT 798)
Covered on demand: Cash letters
(MT 450, 455, 456)
60
Collections and Documentary Credits

Trade
Learn how to understand the fundamentals Audience

of how SWIFT messages are used in the All back-office staff and managers who handle
collections, cash letters and documentary credits 3.5 hours
trade finance market for collections and
Business analysts
documentary credits. This introductory
IT staff (developers)
module will guide you through theory, case
studies and exerices on both documentary Prior knowledge
eTraining
credits and collections, without having to This course requires a basic knowledge of SWIFT
leave the office. and an understanding of the trade finance market,
which you can get through the classroom course
Business
Introduction to SWIFT in the payments market. Analyst
We also recommend that participants are familiar with
SWIFT payments messages. This knowledge can be
acquired through the classroom course or eTraining
package Payments and cash management - using Message
FIN messages. Handling
Course content
SWIFT in the trade finance market
Documentary credits
Documentary credits with a reimbursing bank
Collections
Exercises and case studies on documentary credits
and collections
61
Documentary Collections using

FIN Messages Trade
Do you want to become familiar with how Audience

FIN messages support Documentary All back-office staff and managers involved with
collections and cash letters 3.5 hours
Collections operations? Through a mix of
Business analysts
a real-life business scenario and exercises,
you will learn how FIN messages, funds
and documents are exchanged between Prior knowledge
Classroom
corresponding banks. The focus will be set This course requires a basic knowledge of SWIFT
on the Standards from Category 4 used in and an understanding of the trade finance market,
this business, improving efficiency in your which you can get through the classroom course
Web class
Introduction to SWIFT in the payments market.
day-to-day operations.
SWIFT payments messages. This knowledge can be
acquired through the eTraining package Payments Business
and cash management - using FIN messages. Analyst
Course content
This course provides detailed explanations and
exercises on the following: Message
Handling
Collections (MT 400, 410, 412, 416, 420, 422, 430)
Payments (MT 202)
On demand, we can also cover the following
messages in a tailored session: Cash letters (MT 450,
455, 456).
62
Documentary Credits using

FIN messages Trade
Are you using Documentary Credits and Audience

guarantees in your trade finance business? All back-office staff and managers involved with
collections and guarantees 1 day
Learn about the MT 700 and related
Business analysts
messages to bring more efficiency in your
day-to-day business. This one-day course
focusses on what is most needed to help Prior knowledge
Classroom
you send the correct FIN messages with This course requires a basic knowledge of SWIFT
the accurate information to your trade and an understanding of the trade finance market,
correspondents. After having attended this which you can get through the classroom course
Business
Introduction to SWIFT in the payments market. Analyst
training course, you will know the main
messages for the following Trade Finance SWIFT payments messages. This knowledge can be
operations: Import Letter of Credit, Export acquired through the classroom course or eTraining
Letter of Credit and Bank Guarantee. package Payments and cash management - using Message
FIN messages. Handling
The course also covers how to settle
the payment following a trade finance Course content
contract as well as the general interbank This one-day course provides explanations and case
communication. studies on the following:
Documentary credits (MT 700, 707, 710, 730, 740,
742, 747, 750, 752, 754, 756)
Guarantees (MT 760, 767, 768, 769)
Query message (MT 796)
63
TSU and BPO in 90 Minutes

Trade
If your institution is looking at exploring Prior knowledge

how to offer new Trade Finance services A basic knowledge of SWIFT is recommended. You
can acquire this knowledge by attending the web class 90 minutes
to your customers with the Bank Payment SWIFT in 90 minutes.
Obligation (BPO) and the Trade Services This course also requires a basic understanding of ISO
Utility (TSU), this course is for you. 20022 messages on SWIFT, which you can acquire
through the web class ISO 20022 in 90 minutes. Web class
You will learn about the BPO and the
TSU, their benefits, how to use the BPO Course content
on the TSU, how to connect your bank Introduction to Trade Finance settlement methods
to the TSU and how to connect with your Bank Payment Obligation Business
Analyst
corporate customers. You will also receive What is BPO (and UR BPO)
an overview of the messaging side with Main steps
related ISO 20022 messages. Sign up Benefits for banks
now! Message
Trade Services Utility Handling
What is it
Audience
This course is designed for back-office staff and How does it work
managers, as well as for business analysts that want Using the BPO on the TSU
to learn about the fundamentals and the benefits of
the BPO and SWIFT TSU. This course is also perfectly How to connect to the TSU
suited to anyone who is exploring the BPO or TSU ISO 20022 messages
or new staff joining a department where TSU is
Structure of Trade services management
implemented.
messages
Tsmt messages for banks and for corporates
Example of the Baseline Initiation flow
64
ISO 20022 Messages and Flows

for TSU and BPO Trade
Are you participating, integrating or Prior knowledge

evaluating the Trade Services Utility (TSU) A working knowledge of trade finance principles is
recommended. 2 days
in view of creating new or improving
existing supply chain services in your Course content
institution? Do you wish to understand in Overview
detail the TSU functionality and the related Why Trade Services Utility? On site
ISO 20022 messages? Attend this course TSU, the different players and multi banks model
and learn about the new Bank Payment Financial supply chain services
Obligation (BPO) rules, the TSU messages, Concept definitions, basic flows, general and Business
the flows and matching rules. You will be Analyst
specific BPO rules
up and running with the TSU in no time! Major message components: baseline, commercial
data set, transport data set and rules
Audience Messages, flows and rules IT
Business analysts involved in the development of
Baseline and data set messages
supply chain services
Reports
Implementers, developers, vendors and consultants
requiring detailed information on the TSU and Other supporting messages Message
related standards and flows Handling
Status change and extension
Cash management and trade product managers Application timers, notifications and calculations
requiring an in-depth understanding of the working,
standards and usage of the TSU Application integration overview
Financial supply chain services, illustrating the
usage of the Bank Payment Obligation
The course features various case studies, scenarios
and exercises with the TSU interface.
65
SWIFT is like a language.
The more we learn, the more we can use.
Course participant India
Treasury
Forex and Money Markets - using

FIN Messages Treasury
This course provides comprehensive Audience

information on the SWIFT messages used The course is developed for operational staff
administering the Forex and Money Market 1 day
to confirm foreign exchange and money confirmations as well as for anyone interested in
market deals. The course also covers how learning more about the SWIFT standards used in this
to move funds in relation to a contract and business area.
how to pre-advice your correspondent of Classroom

Prior knowledge
incoming funds. It is recommended to have some prior knowledge
of the SWIFT system, which can be obtained by
following the classroom course Introduction to SWIFT Business
in the payments market, the web class SWIFT in Analyst
90 minutes or the eTraining package Basics - your
passport to SWIFT.
Course content Message

The course covers, through various case studies, how Handling
to create the most commonly used foreign exchange
and money market confirmation messages:
MT 300 - Foreign exchange confirmation
MT 320 - Fixed loan/deposit confirmation
CLS (Continuous Linked Settlement) - how does it
work and how are deals settled through CLS?
MT 304 - Advice/instruction of a third party deal
MT 305 - Foreign currency option confirmation can
be covered on demand
68
Security and Audit
Managing PKI with Browse

Security
and Audit
At SWIFT, we take security very seriously Audience

and so should you! SWIFTNet security officers, back-office managers,
security staff, IT management. 1 day
Attend this one-day session and learn The course is mainly aimed at SWIFTNet security
how to manage PKI and your certificates officers and anyone involved with security on SWIFT
and master the available tools, such as apart from the Alliance Lite2 users.
Classroom
the SWIFTNet Online Operations Manager
Prior knowledge
and Secure Channel. Through this course, We recommend that participants first attend the
you will receive the necessary knowledge course Introduction to SWIFT connectivity or
to perform your security-related tasks in complete the eTraining module Understanding Security/Audit
SWIFTNet services and security.
complete confidence.
Course content
PKI theory in the SWIFT context
Managing PKI through the SWIFTNet Online
Operations Manager
Routing rules management and monitoring
Reporting and its administration
Offline security through Secure Channel

to become a Qualified SWIFTNet Security Officer.
70
SWIFT Training Qualification - SWIFTNet

Security Officer Security
and Audit

validate the knowledge of SWIFTNet If you do not have the required knowledge on these
security officers on SWIFT security-related training and consult security-related documentation.
matters. The following course and documentation will provide
you with the necessary knowledge to enable you to
Candidates must pass an exam on the pass the exam.
roles and responsibilities of SWIFTNet Managing PKI with Browse classroom course Qualification
security officers to acquire the title Certificate Administration guide
Qualified SWIFTNet Security Officer. SWIFTNet Online Operations Manager user guide
Secure Channel user guide Security/Audit
Topics on which you will be qualified
The Public Key Infrastructure and the way it is
implemented in SWIFT Validity of your certificate
This exam is based on Alliance 7.0. Your qualification
Security in the SWIFTNet environment
will expire when SWIFT security and the tasks of
Management of certificates (User, SNL and web) SWIFTNet security officers change and the exam
Concepts of Role-Based Access Control (RBAC) you have taken is no longer representative. SWIFT
and Closed User Group (CUG) Training will inform you in due time of the expiry of your
qualification.
The SWIFTNet Online Operations manager
application
Usage of Secure Channel application: the offline If you have a group of people who require training and
handling of security requests qualification on the same topic, you can choose to run
the programme at your premises.
71
Operating your Hardware Security Module

Security
and Audit
If you are responsible for setting-up and Audience

maintaining the PKI security from an This course has been designed for SWIFTNet security
officers, security staff, back-office administrators and 3 hours
operational point of view, this training is anyone else in charge of the SWIFTNet PKI security.
made for you. Our instructor will clearly
illustrate how to deal on a daily basis Prior knowledge
with your security device and how to Prior to attending this course, we recommend you to Classroom
follow the classroom courses Introduction to SWIFT
troubleshoot your HSM cluster effectively. connectivity and Managing PKI with Browse.
Course content Web class

What is an HSM?
Installation of HSM devices
Daily HSM box operations IT
HSM box management
Troubleshooting and best practices
Case study Security/Audit
72
HSM 101 - Everything you ever wanted

to know but were afraid to ask Security
and Audit
If you are responsible for managing PKI Audience

certificates, administering SWIFTNet Link This course has been designed for Data Centre
technicians, IT staff, security officers, managers and 2 days
and Alliance Gateway, or configuring, SWIFT Interface administrators.
refreshing, managing and maintaining your
HSM boxes, then this hands-on course Prior knowledge
will help you get the most out of your HSM Basic experience with SWIFT connectivity, Alliance Classroom
Gateway and/or SWIFTNet Link.
boxes.
Through a mix of theory and hands-on Course content
exercises you will learn how to replace HSM 101 (everything you always wanted to know IT
but were afraid to ask)
your current HSM boxes with the new
hardware (HSM IS6) and minimise risks, HSM clustering
how to use the features and functionalities Your HSM refresh project plan Security/Audit
of HSM boxes, how to monitor and The HSM refresh procedures
replace components on the new HSM box Hands-on exercises and deployment scenarios
hardware and much more. Best practices
Troubleshooting, tips and tricks
Monitoring your HSM boxes
HSM resiliency
73
SWIFT Audit Guidelines

Security
and Audit
Are you ready to perform an audit of your Audience

SWIFT environment? Do you want to know This risk management course is mainly developed for
internal auditors, risk managers, security officers, and 2 days
where to look for potential risks? This any member of a team responsible for performing an
course provides you with the information audit of SWIFT systems or looking for potential risks in
that will allow you to perform your audit in a SWIFT environment.
complete confidence. Classroom

Prior knowledge
A basic knowledge about SWIFT and/or a SWIFT
interface is useful but not required.
Security/Audit
Course content
Various checklists and exercises on data analysis
practice will guide you through the following topics:
IT
Overview of SWIFT
PKI certificates and HSMs
Risk analysis in SWIFTNet and the SWIFT interfaces
Integrity, filtering and other security controls
Audit trails
Archive, backup and business continuity planning
Note: This course uses the Alliance portfolio to

illustrate different security concepts. Other SWIFT
interfaces have different layouts of screens and
printouts, but the general concepts are always the
same.
74
Interfaces
Understanding Alliance Lite2

Interfaces
Have you recently joined SWIFT through Audience

Alliance Lite2? Would you like to find out The course is designed for Alliance Lite2
administrators, security officers, back-office managers 3 hours
more about it? and IT staff (developers, etc.).
This half-day course will give you an
Prior knowledge
overview of the features and functionalities
It is an advantage to have some basic knowledge Classroom
of Alliance Lite2 and how it must be set about SWIFT. This can be acquired through the web
up to browse and/or start exchanging class SWIFT in 90 minutes or the eTraining module
all types of SWIFT messages and files. Basics - your passport to SWIFT.
You will also learn about the token Web class

Course content
activation, user management and the
Introduction to Alliance Lite2 and the SWIFT
AutoClient. After having attended this environment
classroom course, you will be up to Preparation and installation of the software
IT
speed on all aspects of the Alliance Lite2 Description of the different Alliance Lite2 roles
administration. Initial activation of security officers
Basic user management
Using the AutoClient
76
Preparing for Alliance Lite2

Interfaces
Alliance Lite2 is the simplest cloud- Audience

based way to connect to the SWIFT The course is designed for Alliance Lite2
administrators, security officers, back-office managers, 1 day
network. Do you want to find out more RMA managers, security officers and IT staff
about Alliance Lite2, what it is and how (developers, etc.).
it must be set up to browse and/or start
exchanging all types of SWIFT messages Prior knowledge Classroom
It is an advantage to have some basic knowledge
and files? Do you want to learn how about SWIFT. This can be acquired through the web
to use the Relationship Management class SWIFT in 90 minutes or the eTraining module
Application (RMA) to set up and maintain Basics - your passport to SWIFT. IT
correspondent relationships in the SWIFT
Course content
environment? Introduction to Alliance Lite2 and the SWIFT
Through this course, you will learn about all environment
aspects of the Alliance Lite2 administration Preparation and installation of the software
and RMA. You will also learn about the Description of the different Alliance Lite2 roles
token activation, user management and Initial activation of security officers
the AutoClient. Basic user management
Using the AutoClient
Introduction to the Relationship Management
Application
RMA in practice
RMA administration
77
Creating SWIFT Messages

Interfaces
Are you using one of SWIFTs interfaces to Audience

process your financial messages? Are you The course is designed for everyone using an Alliance
interface to create, verify, authorise or modify SWIFT 1 day
using Alliance Access, Alliance Entry or messages, from Alliance Access and Entry to Alliance
Alliance Lite2 for your primary or back-up Lite2.
message handling? Then this course is just
perfect for you! Prior knowledge Classroom
It is recommended to have some prior knowledge of
Based on real-life scenarios, our instructor SWIFT and financial payments. Participants should
will guide you through the message preferably have followed the classroom course
Introduction to SWIFT in the payments market or the IT
handling process from creation to web class SWIFT in 90 minutes.
authorisation.
Along the journey, you will become Course content
The course covers various case studies and hands-on Message
acquainted with the business jargon used exercises to illustrate the creation and processing of Handling
and be able to link it back to the message SWIFT messages, and setting up reports using the
fields on your interface. You will learn Message Management interface.
about the functionalities of your interface During the case studies and exercises, participants
will become acquainted with the business jargon and
by keying in messages yourself during
context of the related messages.
the hands-on exercises. You will find out
Introducing FIN
how to use the built-in user handbook
Introduction to Message Management and Alliance
and align your messages with the required Lite2 GUIs
format specifications. This course perfectly Message process and flow
complements the message standards
Message scenarios and exercises covering the
courses as it puts the theory into practice. following MTs: MT 103, 202, 202 COV, 210, 300,
670, 900, 910, 940 and 950
78
Creating Securities Settlement

Instructions with FIN Messages Interfaces
If you are using Alliance Access, Alliance Audience

Entry or Alliance Lite2 to process your This course is designed for everyone using an Alliance
interface to create, verify, authorise or modify SWIFT 1 day
securities settlement messages, this securities settlement messages, from Alliance Access
course is just perfect for you. and Entry to Alliance Lite2.
Based on real-life scenarios from the

securities industry, our instructor will It is recommended to have some prior knowledge
guide you through the message handling of SWIFT and the Securities business. Participants
process from creation to authorisation. should preferably have followed the classroom course
Introduction to SWIFT in the securities markets or the IT
You will become acquainted with the web class SWIFT in 90 minutes.
business jargon used and be able to
link it back to the message fields on Course content
The course covers various case studies and hands-on Message
your interface. You will learn about the exercises to illustrate the creation and processing of Handling
functionalities of your interface by keying SWIFT securities settlement messages, and setting up
in messages yourself during the hands-on reports using the Message Management interface.
exercises. You will find out how to use During the case studies and exercises, participants
will become acquainted with the business jargon and
the built-in user handbook and align
context of the related messages.
your messages with the required format
Introducing FIN
specifications. This course perfectly
Introduction to Message Management and Alliance
complements the message standards Lite2 GUIs
courses as it puts the theory into practice. Message process and flow: creation, verification,
modification and authorisation
NAK analysis and understanding
Day-to-day operations and creation of reports
Message scenarios and exercises covering the
following MTs: MT 541, MT 543, MT 548, MT 578,
MT 535
79
Operating Alliance Access and Entry

Interfaces
During this two-day in-depth course, you Audience

will not only learn how to manually create SWIFT operators/users, supervisors and Alliance
security officers. 2 days
messages using the SWIFT interface.
You will also learn how to verify, authorise, Prior knowledge
modify and search for SWIFT messages We recommend that you first attend one of the
in FIN, InterAct and FileAct. Our instructor courses Introduction to SWIFT in the payments Classroom
market or Introduction to SWIFT in the securities
will also teach you how to use the Event markets, depending on the business area you are
Log and Monitoring Application, make active in. Alternatively, you can complete the eTraining
system queries and perform day-to-day modules Basics - your passport to SWIFT or Your IT
SWIFT guide to the securities markets.
tasks using the Relationship Management
Application. Course content
Together with our instructor, you will be Getting to know Alliance Web Platform
able to experience Alliance Access through Message preparation: an overview
hands-on exercises in our training lab. This Using Alliance Messenger for FIN and InterAct
course is a must-have for anyone involved Connecting to the SWIFT network
in the message preparation process. Manual FileAct
Relationship Management Application
Message searching and reporting
Event Log and Monitoring

path to become a Qualified Alliance Access/Entry
Operator.
80
SWIFT Training Qualification Programme -

Alliance Access/Entry Operator Interfaces
This qualification has been designed Recommended training path

to validate the knowledge of staff who If you do not have the required knowledge on these
are responsible for the FIN message training. The following course will provide you with the
preparation process and basic RMA. necessary knowledge to enable you to pass the exam:
Candidates for this must pass an exam Operating Alliance Access and Entry.
on the daily operations of Alliance Access/

Validity of your certificate Qualification
Entry to acquire the title Qualified Alliance This exam is based on Alliance 7.0. Your certificate
Access/Entry Operator. will expire when SWIFT releases a new version of the
Alliance Access/Entry. SWIFT Training will inform you in
Topics on which you will be qualified due time of the expiry of your certificate. IT
The menus and windows of Alliance Web Platform
Message preparation: creation, verification,
modification and authorisation of FIN messages in If you have a group of people who require training and
Alliance Web Platform qualification on the same topic, you can choose to run
the programme at your premises.
Monitoring messages and routing/disposing to
other queues
Creating FIN message templates and using them
Connecting to the SWIFT network for sending and
receiving messages
Creating and exchanging RMA authorisations with
your correspondents for FIN
Searching for specific messages or events in
Alliance Access/Entry and running reports
Monitoring your system (basic level)
Operating Alliance Access and Entry
81
Managing Alliance Access and Entry

Interfaces
If you are responsible for configuring and Message Partners: connectivity of Alliance Access
with external applications and printers
maintaining your Alliance Access system,
Routing: defining routing rules in Alliance Access 2 days
then this hands-on course will help you
get the most out of your interface. You Message Searching and Reporting: using advanced
searching functions and reporting
will learn how to use the features and
Archive and back-up procedures
functionalities of Alliance Access, such Classroom
Scheduling and Calendar
as the monitoring tool to supervise and
System Parameters and Event Log: how to change
control the different Alliance Access
parameters and how to activate or de-activate
elements, and ensure a smoothly running alarms IT
messaging interface. Using the Monitoring GUI: supervising the new
monitoring elements which are only available
through Alliance Web Platform as well as using the
Audience
new multi-instance monitoring tool
Back-office managers, IT staff and managers, and
interface administrators. Note: During this course, the hands-on exercises will
be performed on Alliance Access. The instructor will
point out differences - if any - for Alliance Entry users.
Prior knowledge
However, in communities with a majority of Alliance
We recommend that you first attend the courses Entry users, the course can be adapted on request.
Introduction to SWIFT connectivity and Operating
Alliance Access and Entry.
Course content
to become a Qualified Alliance Access Administrator.
Updates: installation of patches, message syntax
tables and BIC files
User Management and Security Parameters:
profiles, users, passwords and security parameters
Alliance Gateway Connectivity: configuring Alliance
Gateway connections, configuring Logical Terminals
connections as well as emission and reception
profiles
82
SWIFT Training Qualification Programme -

Alliance Access Administrator Interfaces

validate the knowledge of staff who are If you do not have the required knowledge on these
responsible for configuring and maintaining training. The following courses will provide you with the
the Alliance Access server. As this is a necessary knowledge to enable you to pass the exam:
critical function ensuring continuity of your Managing Alliance Access and Entry
daily operations, we recommend you to Deploying Alliance Access (optional)
Qualification
certify your staff involved in this area.
Validity of your qualification
Candidates must pass an exam on
This exam is based on Alliance 7.0. Your qualification
the Alliance Access administration and will expire when SWIFT releases a new version of the IT
configuration tasks to acquire the title Alliance Access interface which significantly changes
the functionalities, and the exam you have taken is no
Qualified Alliance Access Administrator.
longer representative. SWIFT Training will inform you in
due time of the expiry of your certificate.
Topics on which you will be qualified
Installation of patches, message syntax tables and
BIC files
Creating profiles, users, passwords and security qualification on the same topic, you can choose to run
parameters the programme at your premises.
Configuring Alliance Gateway connections,
configuring Logical Terminals connections as well
as emission and reception profiles
Connecting Alliance Access with external
applications and printers
Defining routing rules in Alliance Access
Using advanced searching functions and reporting
Archive and back-up procedures
Scheduling and Calendar
How to change parameters and how to activate or
de-activate alarms
Using the Monitoring GUI and supervising elements
which are only available through Alliance Web Platform
as well as using the new multi-instance monitoring tool
83
Deploying Alliance Access

Interfaces
With over 2,000 installations worldwide, Course content

Alliance Access remains SWIFTs prime The Alliance Access environment
messaging interface, designed to connect Preparing for installation 2 days
your business applications to SWIFT. Alliance Access and Alliance Web Platform
installation
This course, which offers you a perfect mix Software, license and hardware upgrade Classroom
of theory, demos and hands-on exercises,
The Alliance Access structure
will show you how to deploy the Alliance
Using Database recovery
Access server, benefit from all its features
Communication links and interfaces with your back- IT
and help you to choose the right interface office (Automatic File Transfer via XMLv2, MQHA,
with your back-office. This course will SOAPHA)
give you insights into the built-in recovery Troubleshooting and command lines
mechanism of Alliance Access.
Note: Installations performed by participants can only
The course also identifies potential be guaranteed in SWIFTs Technical Training Centres in
problems you may encounter during the La Hulpe - Belgium, London - United Kingdom, Hong
installation or the upgrade of Alliance Kong and New York - United States. In all other course
locations, the hands-on installation and/or upgrade will
Access and more importantly, provides the depend on facilities available.
preventive measures and solutions. This course covers demos and exercises in Windows
only. If you have a special request, please contact your
Audience regional SWIFT Training office to discuss your training
Interface developers, IT staff and managers as well requirements.
as back-office managers, who are responsible for
implementing and maintaining Alliance Access.
Prior knowledge
It is necessary to have a good general knowledge of
the SWIFTNet environment, which can be acquired
through the one-day course Introduction to SWIFT
connectivity.
It is also an asset if you have attended the course
Managing Alliance Access.
84
Managing Alliance Gateway

Interfaces
This two-day course will help you configure Audience

and manage Alliance Gateway. Next to the This course has been designed for Alliance Gateway
administrators, security officers, IT staff and managers, 2 days
user management, process control and interface administrators and back-office managers.
monitoring, you will learn how to prepare
PKI for messaging, how to connect remote Prior knowledge
applications and how to send and receive It is recommended to have a prior knowledge of the Classroom
SWIFT services, security and network. If you are new
files. Once you have attended this two- to SWIFTNet, this knowledge can be acquired through
day training programme you will be well the one-day classroom course Introduction to SWIFT
prepared and able to manage Alliance connectivity or the eTraining package Understanding IT
Gateway successfully.
Course content
Several demos and exercises presenting the Alliance
Gateway system adminstration will guide you through
the following topics:
Alliance Gateway overview
Full system administration including user
management, process control and monitoring
PKI and security management
Connectivity with your back-office applications
Manual and automatic file transfer
Using a Browse service configuration
85
Managing Alliance Gateway for Alliance

Access/Entry Users Interfaces
Through this one-day course you will Audience

learn what needs to be configured to This course has been designed for Alliance Gateway
administrators, Alliance Access/Entry administrators, 1 day
successfully manage an Alliance Gateway interface administrators, security officers, IT staff and
connecting to Alliance Access or Alliance managers.
Entry.
Next to the user management, process It is recommended to have a prior knowledge of the
control and monitoring, you will get to SWIFT services, security and network. If you are new
know how to prepare PKI for messaging, to SWIFTNet, this knowledge can be acquired through
the one-day classroom course Introduction to SWIFT IT
how to configure message partners and connectivity or the eTraining package Understanding
endpoints to enable communication with SWIFTNet services and security.
Alliance Access or Alliance Entry, and what
the troubleshooting commands are to Course content
This session covers the following topics:
successfully maintain your system.
Alliance Gateway overview
Once you have attended this one-day
Full system administration including user
training session you will be well equipped management, process control and monitoring
and able to manage smoothly your Alliance PKI and security management
Gateway connecting to Alliance Access or Connectivity with your Alliance Access/Entry
Alliance Entry. interface
Troubleshooting, maintenance and best practices
86
Managing Alliance Web Platform

Interfaces
Alliance Web Platform is the new browser- Audience

based graphical user interface for all This course is targeted at Alliance interface
administrators, IT staff and managers as well as back- 3 hours
Alliance products. During this half-day office managers.
session, you will learn how to install,
configure and manage this light and Prior knowledge
valuable solution. A good knowledge of Alliance interfaces is Classroom
recommended.
Our instructor will also illustrate how
you can benefit from the centralised Course content
configuration and how to organise your Introduction, benefits and added value of Alliance Web class
Web Platform
Alliance connectivity infrastructure in a
flexible manner. Alliance Web Platform offerings
Preparing for installation IT
Installation and removal
Deploying GUI packages
Connecting Alliance Server instances
Configuring Application Groups and Packages
Case study - configuring Browse
Branding schemes
Troubleshooting and maintenance
87
Migrating to Alliance Web Platform

for Administrators Interfaces
Are you ready to migrate from Alliance Audience

Workstation and start using Alliance Web Anyone currently working with Alliance Workstation
as an administrator and looking at migrating to 1 day
Platform? With the migration to release Alliance Web Platform. This course is also suited for
7.0 of SWIFTNet and Alliance, SWIFT has administrators who already migrated to Alliance Web
introduced Alliance Web Platform in 2011. Platform.
Alliance Web Platform is a Graphical User Classroom

Prior knowledge
Interface (GUI) software for all Alliance Knowledge of SWIFT connectivity is recommended.
products. It exposes functionalities of This can be obtained by attending Introduction
Access/Entry and Alliance Gateway to SWIFT connectivity. It is an advantage to IT
have knowledge on daily operations on Alliance
to the end user via a browser. It will Workstation, but it is not required.
gradually replace Alliance Workstation and
WebStation. Course content
To help you with this migration, we Introduction - Migration road map
have created a special training package Deploying Alliance Web Platform

designed for administrators who are Interface configuration
still using Alliance Workstation. Through Troubleshooting and maintenance
this practical course you will acquire the RMA administration via Alliance Web Platform
knowledge needed to configure and The instructor will use Alliance Web Platform for
start using Alliance Web Platform in full demos.
confidence.
88
Migrating to Alliance Web Platform

for Operators Interfaces
Are you ready to migrate from Alliance Audience

Workstation and start using Alliance Web Anyone currently working with Alliance Workstation
as an operator and looking at migrating to Alliance 1 day
Platform? With the migration to release Web Platform. Administrators might benefit from
7.0 of SWIFTNet and Alliance, SWIFT has attending this course as well. This course is also suited
introduced Alliance Web Platform in 2011. for operators who already migrated to Alliance Web
Platform.
Alliance Web Platform is a Graphical User Classroom
Interface (GUI) software for all Alliance Prior knowledge
products. It exposes functionalities of Knowledge of SWIFT connectivity is recommended.
Access/Entry and Alliance Gateway This can be obtained by attending Introduction IT
to SWIFT connectivity. It is an advantage to
to the end user via a browser. It will have knowledge on daily operations on Alliance
gradually replace Alliance Workstation and Workstation, but it is not required.
WebStation.
Course content
To help you with this migration, we
Introduction to Alliance Web Platform
have created a special training package
Processing FIN messages using Message
designed for operators who are still using Management GUI
Alliance Workstation. Through this practical
Daily operations
course you will acquire the knowledge
Operating RMA via Alliance Web Platform
needed to start using Alliance Web
The instructor will use Alliance Web Platform for
Platform in full confidence. demos.
89
Operating RMA
Interfaces
The Relationship Management Application Audience

(RMA) is the component used for setting The course is intended for everyone who needs
a detailed understanding about exchanging RMA 3 hours
up and maintaining correspondent authorisations with correspondents, including RMA
relationships in the SWIFT environment. managers, Alliance Lite2 administrators or security
Through this course, you will get a clear officers.
understanding of the concepts involved, Classroom

Prior knowledge
learn how to put them in practice and find We recommend that participants first attend one
out how to integrate RMA in your SWIFT of the introduction courses: Introduction to SWIFT
environment. in the payments market, Introduction to SWIFT in Web class
the securities markets or Introduction to SWIFT
connectivity or complete one of the eTraining modules
Basics - your passport to SWIFT or Understanding
IT
Course content
Introduction to the Relationship Management
Application Security/Audit
Setting up RMA
RMA general principles
Query/answer messages
Creating/accepting/rejecting/deleting authorisations
Granular authorisations using RMA Plus
Exporting/importing RMA authorisations
90
Optimising your Alliance Resilience

Interfaces
Are you interested to know more about Audience

SWIFT business continuity? Do you Managers, business analysts, IT staff, auditors, team
leaders, product managers or anyone involved in 90 minutes
want to know how to ensure a maximum SWIFT.
resilience of your SWIFT technical
infrastructure; or how to resume your Prior knowledge
SWIFT operations in the shortest period of A basic knowledge of SWIFT is required. This can Web class
be acquired by attending the web class SWIFT
time in case of a failure? Sign up for this 90 in 90 minutes or the one-day classroom course
minutes session! Introduction to SWIFT connectivity.
This first module of our Alliance disaster IT

Course content
recovery training introduces you to the
Business continuity plan
SWIFT business continuity planning
Risks assessment and business impact
process. You will learn how to prevent Security/Audit
Resiliency options
risks from happening to your SWIFT
connectivity, and find out what SWIFT
has put in place to help you optimise
the resilience of your connectivity
infrastructure.
91
SWIFT Business Continuity Plan -

Guidelines Interfaces
As a financial institution, your SWIFT Audience

operations department is a critical nerve This course is designed for interface administrators, IT
staff and managers, as well as back-office managers 1 day
centre that deserves special attention. To and business continuity managers responsible for the
minimise the impact of a technical failure SWIFT environment.
on your business, you should be prepared
for any disaster that might arise. Prior knowledge Classroom
Prior to attending this course, we recommend you
This course gives you best practice to attend the web class Optimising your Alliance
guidelines for business continuity planning resilience. As this is a technical course, a good
understanding of system administration is required. IT
and enables you to manage the disaster You will need knowledge of SWIFTNet PKI, such
recovery processes for your Alliance as delivered in the courses Introduction to SWIFT
interfaces. You will learn about the SWIFT connectivity or Managing PKI with Browse. You must
have experience in managing the Alliance Access/
business continuity plan including people, Entry and/or Alliance Gateway interfaces, as taught
Security/Audit
infrastructure and premises. We will in the courses Managing Alliance Access and Entry
discuss the different back-up strategies and Managing Alliance Gateway for the SWIFT
environment.
and resiliency options for your SWIFT
environment. Course content
Business continuity at SWIFT
The concepts of a business continuity plan
Planning your business continuity
Testing your business continuity
92
SWIFT System Housekeeping Guidelines

Interfaces
What do you do to keep your systems Audience

healthy? Is what you are doing enough? This course is designed for administrators of Alliance
Access, Alliance Web Platform, Alliance Gateway, 1 day
What happens if you failed to perform the SWIFTNet Link (SNL), Hardware Security Module
housekeeping tasks periodically? (HSM) and Public Key Infrastructure (PKI), as well as
for risk managers and technical auditors.
To help you avoid failure and assess the
Classroom
associated risk, we invite you to attend Prior knowledge
this one-day session. It covers the most To benefit from this course, it is recommended
important preventive housekeeping that you are familiar with SWIFT administration and
management of the systems. IT
activities you should perform to ensure a
healthy SWIFT infrastructure. The session Course content
has been designed for all SWIFT System SWIFT infrastructure overview
Administrators and can be tailored to your Components that fit together to connect to SWIFT Security/Audit
specific needs. Purpose of the SWIFT infrastructure
Reason for failure
Risk behind incomplete housekeeping
Recommended housekeeping activities for Alliance
Web Platform, Alliance Access, Alliance Gateway,
SNL, HSM, PKI and VPN (AVLL)
93
AMH Message Handling

Interfaces
This course will help you log on to Alliance Audience

Messaging Hub (AMH) and will give you This module is designed for end users who need to
handle messages in AMH and other users who require 1 day
an understanding of how to use the AMH only a basic background in AMH functionality.
Message Handler GUI. By attending this
course you will be able to monitor, handle Prior knowledge
messages, and produce reports. It is an advantage to have a basic knowledge of SWIFT On site
message types.
If you are new to SWIFT, we recommend that you
first attend Introduction to SWIFT in the payments
market, one of our classroom courses. Message
Handling
Course content
AMH Overview
AMH Graphical User Interface (GUI)
IT
Message Handling Search and View
Message Handling Create, Release, Repair and
other Actions
Message Templates
Address Book and other Market Data
Reports Execution
94
AMH System Operations

Interfaces
This course provides you with an overview Course content

of Alliance Messaging Hub (AMH). It will AMH Overview
enable you to handle SWIFT messages Message Handling and Monitoring 2 days
and give you an advance level of Advanced Technical Overview (Architecture,

Objects and Services)
knowledge on how to start and stop the
Start-up & Shutdown Operation, Monitoring and
AMH system. On site
Failure Analysis
By attending this course you will learn Communication Services Monitoring and Handling
how to configure the AMH system (e.g. Flow Control Message Flow, Outgoing, Incoming,
Scheduler, Address Book, Rule Selections, Network, Distribution Copy Selections Message
Handling
Log) as well as monitor and track the Other Rule Selections DupCheck, Black-/White-
system. You will also learn how to operate list Selection, Owner Assignment etc.
AMH through communication, log, and System Logs and Alerts Configuration and
Administration
housekeeping procedures. IT
Scheduler Concept, Configuration and Events
Synchronisation
Audience
This module is designed for AMH system operators, Address Book and other Market Data
supervisors and administrators. Housekeeping Procedures Configuration
Reports Execution
Prior knowledge
AMH Troubleshooting Analysis, Reporting &
Some background knowledge in Communication
Tracking
Technology and UNIX or Windows OS is
recommended. AMH Resilience Operations and Monitoring
Optional: SIC / EuroSIC / SECOM Operation
95
AMH System Administration

Interfaces
This course provides you with an overview Course content

of Alliance Messaging Hub (AMH), i.e. AMH Overview
Application-Server, Database and GUI. You Communication Services Concept & 3 days
Configuration
will also learn how to configure the system
AMH Messaging Protocol (AMP) Format, Concept
(Communication and Workflow), and how and Usage
to set up AMH (Application Properties, On site
AMH Network Channels SWIFTNet Concept and
User and Reporting). By attending this Usage
course you will gain insights into AMH AMH Backend-Channels Adapters in AMH,
Clustering and Resilience, AMH Upgrades, Concept and Setup IT
and AMH Configuration Management. Bulking De-Bulking Profiles
Workflow Tasks Overview and Import
Audience
Format Libraries Overview, Import and Activation
This module is designed for supervisors and
administrators. User Management
Reports Integration
Prior knowledge Application Settings
It is recommended to have some background
Database Partitioning Setup
knowledge in Communication Technology and UNIX or
Windows OS, JAVA, and DBA. AMH Resilience Cluster Setup, Database and
SAG
AMH Tuning Aspects Concept and Settings
System upgrades
AMH Configuration Manager Overview, Setup and
Processing
Optional: SIC / EuroSIC / SECOM specific Setup
96
AMH Security Officer

Interfaces
In this course you will learn how to define Audience

Security Profiles, Messaging Profiles, This module is designed for AMH security officers and
security auditors. 1 day
Security Policy, and assign User Profiles.
This course will also enable you to monitor Prior knowledge
Alliance Messaging Hub (AMH) security It is recommended to have some background
(Log and Reports). knowledge in AMH system operation. Attending the On site
AMH System Operations course first will help if you do
not have prior knowledge.
Course content Security or

AMH Overview Audit
Security Objects and Internal Relations

Organisation Tree / Multi Company / Data Owners
Profiles Concept, Profile types, Inventories
Security Policies
Maintenance and Monitoring
97
RMA Handling in AMH

Interfaces
This course provides you with an overview Audience

of RMA, its activities and message flow. This module is designed for SWIFTNet security officers
and administrators. 1 day
Attending this course will help you to
understand RMA DN administration, Prior knowledge
deployment of authorisations over various It is an advantage to have some basic understanding
of SWIFTNet communication or have a SWIFTNet On site
Alliance Messaging Hub (AMH) systems security background. If you do not have prior
and RMA setup. knowledge on this subject, we recommend you first
attend the Introduction to SWIFT Connectivity course.
Security or
Course content Audit
RMA Handling and Operations
RMA Concept and Overview
Issuer-Activities and Message Flow IT
Correspondent-Activities and Message Flow
Users Duties
RMA Setup in AMH

Interact Connections and Flow Profiles
Import/Export Procedures and Automation
Configuration of other objects Data Owners,
Profiles, DNs, Automatic Action Rules etc.
98
AMH Designer Workflow

Interfaces
In this course you will learn about Audience

the Alliance Messaging Hub (AMH) This module is designed for developers and
administrators. 2 days
Designer Workflow Installation Eclipse
Environment. It will help you get familiar Prior knowledge
with AMH Designer Workflow Environment It is recommended to have some background
and Elements. It will enable you to build knowledge of Microsoft Windows and JAVA. On site
a simple Workflow and integrate this
Course content
workflow into AMH.
AMH Designer Overview
IT
AMH Designer Workflow Installation
Getting familiar with AMH Designer Workflow
Workspace
AMH Designer Workflow Elements / Plugins
Working with Workflow Tasks
Build simple Workflow
Deployment of Workflows (XPDL)
99
AMH Designer Transformer

Interfaces
This course will help you understand Audience

the Transformer Tool. You will learn how This module is designed for developers.
to develop, design and model format 2 days

Prior knowledge
transformations. It is recommended to have background knowledge
of Microsoft Windows environment, experience in
messaging, understanding of financial messaging On site
standards at a business level and an understanding of
logical constructs of logical constructs (if / else, etc.).
There are a number of courses linked to this topic
on SWIFT message standards that may benefit you, IT
depending on your role.
Course content
Introduction to AMH Designer Transformer
Message Definition
Mapping Definition, Validation and Enrichment
Rules Definition
Integration into AMH
100
AMH Designer Reporting

Interfaces
This course will help you to understand Audience

the Reporting Tool. You will learn how to This module is designed for developers.
develop, design and model reports. 1 day

Prior knowledge
It is recommended to have background knowledge
of the Microsoft Windows environment, messaging
experience, understanding of financial messaging On site
standards at a business level and an understanding of
logical constructs (if / else, etc.), as well as a Database
and SQL background. There are a number of courses
linked to this topic on SWIFT message standards that IT
may benefit you, depending on your role.
Course content
AMH Designer Overview
Understanding the Reporting Tool
Working with Libraries
Defining Reports
101
And now, its up to you...
Youve reached the end of our course www.swift.com/training

catalogue. And now its up to you! Draw
up your training plan or ask our help to https://www2.swift.com/newsletters
design your personalised training package. swift.training@swift.com

All year long, we add new and interesting
#SWIFTtraining
courses to the portfolio and new sessions
to the course schedule in many locations @swiftcommunity
throughout the world or via the Internet.
YouTube/Planetswift
To keep up to date on the latest and
greatest of SWIFT Training, visit our Slideshare.net/swiftcommunity
website on a regular basis, register to our
newsletter, join our showcase page on
LinkedIn, or follow us on Twitter.
Dont hesitate to contact us with your
requests and ideas on swift.training@
swift.com, give us a call or meet us at
community events.
We look forward to welcoming you at our
courses!
Best regards,
The SWIFT Training team
102
103
Index
AMH Message Handling 94 Migrating to Alliance Web Platform for operators 89
AMH System Operations 95 Monitoring your intraday liquidity with SWIFT 37
AMH System Administration 96 Operating Alliance Access and Entry 80
AMH Security Officers 97 Operating RMA 90
AMH Designer Workflow 99 Operating your Hardware Security Module 72
AMH Designer Transformer 100 Optimising your Alliance resilience 91
AMH Designer Reporting 101
Basics - your passport to SWIFT 13
Payments Market Infrastructures: best practices using SWIFT 42
Collections and documentary credits 60
Preparing for Alliance Lite2 77
Corporate actions - ISO 15022 messages 48
Providing SWIFT to corporate clients 25
Creating Securities settlement instructions with FIN messages 79
RMA Handling in AMH 98
Securities settlement and reconciliation - ISO 15022 messages 46
Customer Payments using the MT 103 32
Deploying Alliance Access 84 Standing Settlement Instructions - messages and reference data 39
Documentary collections using FIN messages 62 SWIFT and international payment systems 43
Documentary credits using FIN messages 63 SWIFT audit guidelines 74
FIN and ISO 15022 message guidelines for Offshore RMB 21 SWIFT business continuity plan - guidelines 92
Forex and money markets - using FIN messages 68 SWIFT for Corporates 27
HSM 101 - Everything you ever wanted to know but were afraid to ask 73 SWIFT in 90 minutes 12
Introduction to SWIFT connectivity 17 SWIFT system housekeeping guidelines 93
Introduction to SWIFT in the payments market 14 SWIFT Training Qualification - Alliance Access Administrator 83
Introduction to SWIFT in the securities markets 15 SWIFT Training Qualification - Alliance Access/Entry Operator 81
Investment funds - ISO 20022 messages 53 SWIFT Training Qualification - SWIFT for Corporates Client Advisor 26
ISO 15022 enhanced for T2S 55 SWIFT Training Qualification - SWIFT for Corporates Specialist 28
ISO 20022 and MX message standards - overview 23
SWIFT Training Qualification - SWIFTNet Security Officer 71
ISO 20022 for funds in 90 minutes 52
T2S - ISO messages for liquidity and collateral management 56
T2S - ISO messages for securities settlement and management 57
ISO 20022 messages and flows for TSU and BPO 65
T2S in 90 minutes 54
ISO 20022 messages for corporate actions 51
Treasury management using FIN messages 38
ISO 20022 messages for High Value Payments 40
TSU and BPO in 90 minutes 64
ISO 20022 messages for securities settlement and management 50
Understanding Alliance Lite2 76
Liquidity management using FIN messages 33
Managing Alliance Access and Entry 82 Understanding FIN and the System messages 19
Managing Alliance Gateway 85 Understanding SWIFTNet services and security 18
Managing Alliance Gateway for Alliance Access/Entry users 86 Using ISO 20022 and XML messaging 24
Managing Alliance Web Platform 87 Using SWIFT for Corporates 29
Managing PKI with Browse 70 Using the MT 202 COV 36
Migrating to Alliance Web Platform for administrators 88 Your SWIFT guide to the securities markets 16
104
For more information about SWIFT Training,
please contact swift.training@swift.com or
visit www.swift.com/training
For more information about SWIFT,

visit www.swift.com
57090 - JAN 2016
SWIFT 2016

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SWIFT Training Catalogue 2016

Excel faster by being SWIFT Smart

How can you be SWIFT Smart?

Working at the heart of the financial

To enable easier navigation of the Tailored training

SWIFT Training Qualification Programme

Recommended Courses for

Working at the heart of the financial

General Knowledge Treasury

Treasury management using FIN messages 38 Operating RMA 90

Using the MT 202 COV 36 Optimising your Alliance resilience 91

Recommended Courses for

The securities industry is highly complex,

General Knowledge Security and Audit

Introduction to SWIFT in the securities markets 15 Managing PKI with Browse 70

Introduction to SWIFT connectivity 17 Operating your Hardware Security Module 72

Recommended Courses for

Payments and Cash Management

We offer a range of options to suit multiple types eTraining

Are you a busy professional who is Audience

Basics - your Passport to SWIFT

Does your job require SWIFT knowledge? Audience

Introduction to SWIFT in the

Is SWIFT new to you? Does the Audience

payment systems function and how these

Introduction to SWIFT in the

This course provides you with the basic Audience

securities markets. A company called SWIFT

Your SWIFT Guide to the

This introductory module provides you Audience

Introduction to SWIFT Connectivity

Are you new to SWIFTNet? This course Audience

Understanding SWIFTNet Services

Through this introductory self-study Audience

Understanding FIN and the

Are you looking for a course on SWIFTs Audience

Customer Applications on swift.com

The swift.com website contains a treasure Audience

Note: this course is also available through a half day

FIN and ISO 15022 Message Guidelines

Offshore RMB volumes are increasing and Audience

risk this places on their business. Classroom

guidelines and how to correctly use them Web class

ISO 20022 in 90 Minutes

Whether you will soon be embarking in a Audience

During this 90 minutes web class, you Web class

geographies. Definition of concepts, players and items

ISO 20022 and MX Message Standards -

SWIFTs MX standards are eminently suited Audience

Using ISO 20022 and XML Messaging

During this one-day course, you will Audience

After an introduction to XML and ISO

demonstration of the various tools and Business

Providing SWIFT to Corporate Clients

An ideal course for anyone who would Audience

to take the qualification exam to become a Classroom

Course content Web class

SWIFT Training Qualification Programme

SWIFT Training Qualification - SWIFT for

The SWIFT Training Qualification Topics you will be qualified on include

SWIFT for Corporates

This course will give you a complete Audience

SWIFT Training Qualification Programme