Step by Step Instructions

for Your Phone

Learn how to use your wireless phone —
Voice Mail
& other features
step by step. From phone functions to
User Guide
Axcess services, Step by Step Instructions

gives you all the information you need. Visit

alltelstepbystep.com to get started.

©2005 Alltel Communications, Inc. 1-800-alltel1 Caller ID

alltel.com (1-800-255-8351)
Call Waiting
A-VF-GLEN 05/05 Three-Way Calling
Call Forwarding
Cut out the Voice Mail guide No Answer Transfer
below to use as a quick reference.
calling 1-800-alltel1.
Customers can reset their voice mail by

Security Code:
Changing Your

Personal Greeting
Changing Your
3. Press *1 to save and exit to

2. Press 23 for security code.

1. Press 8 for user options.

3. Press *1 to save and exit to

2. Press 23 for greeting.

1. Press 2 for user options.
the main menu.

Follow the voice instructions.

the main menu.

Follow the voice instructions.

SM
Voice Mail Call Waiting
Setting Up Voice Mail Call Waiting lets you take another call when you’re already on the
phone.
To activate voice mail, press *78S.
When you hear the tone, press S to receive the second call.
To deactivate voice mail, press *780S. After the second caller hangs up, wait on the line for the first
To set up your voice mail: caller to return.
1. Dial your 10-digit wireless number. To go back and forth between callers, press S.
2. Press # during the system greeting. *70 + number + SND cancels Call Waiting for one call.
3. Enter the default security code 9999.
4. Follow the instructions to select a new security code and record Three-Way Calling
your name and greeting. Three-Way Calling lets you talk with two people at once.
How to play messages: While on a call, dial the second person's number and press S.
After the second caller answers, press S again. All three of
1. Press 1 to play messages. you will be connected.
2. Press 5 to delete message.
Press 1 to keep the message new. Immediate Call Forwarding
Press 2 to save the message. With Immediate Call Forwarding, your wireless calls can be directed
to another phone number. Your wireless phone will not ring and calls
During a message playback, you may: will be forwarded immediately.
Press # to pause the message 30 seconds. *72 + number where calls should be forwarded + SND.
Press 4 to rewind the message 5 seconds. Wait for tones. Press END.
Press 6 to fast-forward the message 5 seconds. *720SND to cancel. Wait for tones. Press END.
Press * to stop playback and hear a list of options. *72 re-activates forwarding to the last number you
entered.
How to change your personal greeting:
1. Press 2 for greeting options.
2. Press 23 to record your greeting.
No Answer Transfer
No Answer Transfer forwards calls when you can’t answer your
Follow the voice instructions. wireless phone.
How to change your security code: *71 + the number where calls should be forwarded + SND.
Wait for tone. Press END.
1. Press 8 for user options.
*710SND to cancel. Wait for tone. Press END.
2. Press 23 to change your security code.
Follow voice instructions. *71 to re-activate transfer to the last number you entered.
Note: If your Voice Mail service is not activated within 90 days, it is
subject to deactivation.

Enhanced Voice Mail Cut out the Voice Mail guide

Enhanced Voice Mail users can visit alltel.com for detailed instructions
on how to: below to use as a quick reference.

• Reply to, forward or create a message.

phone, dial your 10-digit wireless number.

Press * to stop playback and hear a list

• Create, make a message for and change a distribution list.
During a message playback, you may:

Press 6 to fast-forward the message

3. Press *1 to exit to the main menu.
2. Press the # key when you hear your
1. From any touch-tone or your wireless

Press 1 to keep the message new.

Press 4 to rewind the message

Caller ID
Press 2 to save the message.
2. Press 5 to delete a message.

Press # to pause a message

1. Press 1 to play messages.
3. Enter your security code.

Caller ID lets you know who’s calling before you answer.

Accessing Voice Mail

Playing Messages

*65SND blocks Caller ID for all calls made from your phone.
for 30 seconds

*85SND cancels Caller ID blocking for all calls made from

5 seconds

5 seconds

your phone.
of options
greeting.

*67 + number + S activates Caller ID blocking for one call.

*82 + number + S cancels Caller ID blocking for one call.