SUMIT KUMAR

Phone: +91 9958696677

C-1/1160 Vasant Kunj New Delhi 110070
Email: sumit316@yahoo.com

Summary
Network & Security Professional with 15 years of significant experience across wide gamut of functions in
Information Technology related to Network Enterprise, Hosting & Cloud Architecture, Data Center Designing, IT
Infrastructure Support, Information Security, Network Security
Involved into leadership role with ownership of end-to-end delivery in a Global Delivery setup. Have good exposure
to various aspects of Network, Cloud and IT Security products, requirements analysis, research and enterprise
implementations
Experienced in IT Infrastructure Design, Build & Operation of complex Projects & high-performance solutions
Proficient in IT Budget Management (multi-million ), Writing Business Case (CPA), Cost control, Project
Management, Vendor Negotiations, Global Stakeholder & Resource Management
Experienced in building and management of Global Teams & Customers from multi-cultural background
Strong experience in setting up of Data centers, global delivery centers and work transitioning. Proven ability to
have global influence in a diverse cultural setting, with excellent relationship-building and negotiation abilities.
Managing Operations & Vendors, working with inter geographical and cross functional teams
Driving Business, Regional and Global Projects, Driving Productivity improvement initiatives
Spearheaded the team in the delivery of operational services delivered against the ITIL quality management
framework; monitored teams on Compliance (Data Protection Act & Freedom of Information), Network Security,
Information Security and Enterprise Cloud Computing

Core Competencies
Service Delivery, Infrastructure Management, Network Security & Architecture, Data Center build-outs, CCNP, CCIE MCSE,
VCA, ITIL, PMP, ISO PCI, Firewall, Routing & Switching, Load Balancing, Hosting & Cloud Services, Datacenter Management,
IT Infrastructure, Project Management, Strategic Planning and Execution, Vendor Management

Key Achievements and Professional Summary

Plan Architecture for new Data Centers, design new solutions, implement and hand off solutions to the customers
and providing 24x7 support to the existing/new customers
Created Enterprise and Cloud network infrastructure in four major data centers in US & UK
Multiple environments in the Cloud Infrastructure better
Created Standard Operating Environment /documents for the data centers management
Accountable to manage Day-to-Day Cloud & Managed Service Operations to business customers
Domain, Operational management include maintain 99.99% availability on service delivery
Infrastructure, Service Fulfillment & Service Assurance. Improvise on Engineering operational strategy, direction,
business SLOs and set goals to Cloud & Managed Operations team on below product portfolios
Managing the overall administration of LAN / WAN Model involving design of network layouts, configuration &
maintenance of application servers & databases
IT Security products requirements analysis, research and enterprise wide implementation
Review Information Security Metrics and ensure compliance as well as assist with related Risk Mitigation efforts.
Delivered office infrastructure migration and new IT infra LAN and WAN projects
New Client Implementations Starting from RFP review, preparing designs, Creating BOM, ordering
devices/bandwidths, Implementation scripts, Documentation
Developing long-term partnerships with suppliers & vendors; managing day-to-day supplier performance to ensure
meeting of service, cost, delivery and quality norms
Consistently evaluating vendor performance to ensure adherence to predefined specifications and supply of quality
material / execution of job works
Project Management
Case / system / process study, Project planning, scoping, estimation and tracking.
Mapping clients business necessities/enhancement to the product & provide technical solutions
Solution Design Phase for the clients requirements. Identify business core / critical system / and priorities
Implementation of project plans within pre-set budgets and deadlines.
Defining escalation / response / resolution time for reported problems on the basis of criticality.
Serving as Single Point of Contact / interface for supporting Client.
Resource requirement analysis software, hardware, network and manpower.
Involved in Business Continuity Management services offering consulting services to the clients
Solution Delivery Management
Breaking new avenues by managing & leading teams for running successful process operations.
Presenting an initial visualization of the solution by implementing procedures, service standards for business
excellence.
Designing & performing detailed product demos and proofs of concepts for prospective customers.
Developing product/technology presentations and train others to deliver presentations effectively.
Actively involved in ensuring adherence to compliance norms for global Projects by keeping abreast of market trends
to achieve related metrics.
Service Management:
Develop operational processes Incident, Problem, Change, and Preventive
Management based on IITL framework.
Vendor Management: Develop RFP / RFQ, bidder negotiations on operational management

Work Experience
NaviSite Inc. - Time Warner Cable Company November 2012 - Present
Senior Manager, Network & Security Engineering
Key responsibility
Key responsibility is to plan/design & manage infrastructure for the existing and new customers.
Responsible for managing a team of 30+ specialists including tier-2/3 for support and a team of 10 consultants in design
and architecture of the infrastructure
o Responsibilities - Setting KRAs, MID Year Discussion, Annual Appraisal Discussion, People Growth, Auditing
Managed Technologies includes
o Cisco Routers ( Cisco ASR, 7200 series, 7600 series, 3600 series )
o Cisco Switches (Cisco 2900 series, Cisco 4500 series, 6500 (VSS), Nexus 2K,5K,7K),
o Cisco Security products ( Cisco PIX series, Cisco ASA 5505 to 5585x series, FWSM),
o Load Balancers ( Citrix Netscalers (VPX/MPX),Cisco CSS, F5),
o Monitoring Tool Management (Spectrum, EHealth)

GTS PVT LTD

Manager, Network Services (Cloud Computing) Jan 2012 October 2012
Key responsibility
Responsible for Infrastructure management in designing and planning the capacity for the new/existing customers.
Migrated multiple legacy/enterprise customers to the cloud environment with zero downtime.
Managed a mixed blend of network, servers, and desktops engineers with the team size of over 30+ Engineers/Sr
Engineers/ Specialist and Consultants.
Responsible for managing a team of 20 including tier-2/3 for support and a team of 10 consultants in design and
architecture.
o Responsibilities - Setting KRAs, MID Year Discussion, Annual Appraisal Discussion, People Growth, Auditing

CONVERGYS INDIA SERVICES August 2004 November 2011

Manager, Network Services
Key Responsibility
Managing a Team of 20 people of Engineer/ Sr Engineers/Specialist managing Data centers in US/UK and Offshore
hub/regional sites.
Responsible for India Architectural Design, Implementation of new Clients
 Managing the overall administration of LAN / WAN Model involving design of network layouts, configuration &
maintenance of application servers & databases.
Managing a team of Network Specialists responsible for Designing, Implementation and providing Tier-III support to
the troubleshooting group
New Client Implementations Starting from RFP review, preparing designs, Creating BOM, ordering
devices/bandwidths, Implementation scripts, Documentation.
Developing long-term partnerships with suppliers & vendors; managing day-to-day supplier performance to ensure
meeting of service, cost, delivery and quality norms.
Consistently evaluating vendor performance to ensure adherence to predefined specifications and supply of quality
material / execution of job works.

Offshore Model
o Build offshore team in India and Philippines for managing remote sites in US/UK/Phil/Australia
o Hired Approx. 10 Engineers/Specialist within India and Philippines to manage the remote sites
o EDRs (Engineering Design review) Including new implementation, Migrations, Expansions and
Decommissions from remote locations.
o Cost Analysis- Annual Capex/OPEX review including the contract renewals
o Managed inventories/documentations for all the managed Sites

CMC LTD August 2002 July 2004

Sr Admin, System Engineering
o Responsible for managing server/network environment
o Providing site support for Desktops, Servers, network and monitoring. Responsible for creating platform
independent images
o Mounting/Installing/Configuring Servers (Dell, HP)
o Monitoring- Worked on Spectrum/EHealth tools to monitor server/network gears
o Configuring and managing messaging servers like Dominos and Exchange 2003

Technical Certification and Milestones

CCIE Written R&S v4
CCNP Certified (Routing, Switching, Implementing Secure Converged Wide Area Networks, Quality of service)
Certified in Securing Networks with PIX/ASA (SNPA)
Microsoft Certified Systems Engineer (MCSE 2003) in 2006
Cisco Certified Network Associate (CCNA) in 2004
DOEACC A Level C,C++, Visual Basic, Java programming
ITIL 2011 Certified
PMP Training PDUs Completed- Application approved by PMI ( Working towards Certification)

Recognized and Rewarded

Manager of the Year 2014 at NaviSite
Quarterly Core Value Award for Leadership at NaviSite for the 2 nd Qtr 2014
Annual Award winner for Convergys Excellence in 2009
Star of the Month for Apr05 and Nov05
Quarterly Champion during Jul06 Sept06

Qualifications
Masters Degree in Business Administration (MBA) IT from Manipal University
PGDCA) (Electronics Diploma in Advance Software technology) from CMC Ltd
O and A Level from Electronic Research and Development Centre of India (ER&DCI), Noida
Advance Diploma in Computer Application from DOEACC (Department Of Electronics, MIT)
Bachelors Degree in Arts (B.A) from Delhi University in 2002

Personal
Date of Birth : 2nd May 1981