Intralink Ticket Review

# # (URL) CLIENT ATTACHEDCOMPANYEMPLOYE STATUS CREATED CLOSED DURATION
26-6610 https://re James Han FLSmidth LMiles VelasClosed 2016-01-062016-01-07 16:50

26-7391 https://re Sergei Gob IntraLink Jesus MoquClosed 2016-01-202016-01-20 12:22
26-3633 https://re Danny Ting FLSmidth LKate ManalClosed 2015-11-162015-11-25 17:19
24-8301 https://re Carl Dittloff FLSmidth LKate ManalClosed 2015-06-162015-06-16 10:10
24-8056 https://re Carl Dittloff FLSmidth LJason MoreClosed 2015-06-122015-06-12 14:54
26-6545 https://re Jose JaimeTrack+ 1287
IntraLink Marichelle Closed 2016-01-062016-01-06 09:58
23-3795 https://re Carol Halke Prudential Bertrand L Closed 2015-01-302015-03-09 15:28
24-0412 https://re Randy Man Prudential Miles VelasClosed 2015-04-092015-04-09 22:51
26-1577 https://re Sergei Gob IntraLink Miles VelasClosed 2015-10-212015-10-22 01:04
23-2971 https://re Danny Ting FLSmidth LBertrand L Closed 2015-01-152015-01-16 17:29
23-8263 https://re Danny Ting FLSmidth LMiles VelasClosed 2015-03-242015-06-02 13:13
23-5259 https://re Danny Ting FLSmidth LIrene OcamClosed 2015-02-182015-04-21 18:06
25-3699 https://re Danny Ting FLSmidth LJesus MoquClosed 2015-08-042015-08-04 17:30
25-8739 https://re Daniel Ng Prudential Jesus MoquClosed 2015-09-182015-09-23 12:04
25-1886 https://re Martin ozek Prudential Randy ManClosed 2015-07-202016-01-22 14:42
25-1729 https://re Martin ozek Prudential Bertrand L Closed 2015-07-162015-07-23 13:27
24-0452 https://re Carl Dittloff FLSmidth LJesus MoquClosed 2015-04-092015-05-05 09:33
23-7694 https://re Neal Kremp Prudential Irene OcamClosed 2015-03-172015-04-10 11:53
26-1993 https://re glenda.bar Prudential Jason MoreClosed 2015-10-272015-11-20 14:38
23-6004 https://re Zia Maglal IntraLink Miles VelasClosed 2015-02-262015-02-26 10:08
23-4822 https://re Robert Mile FLSmidth LJohn LabayClosed 2015-02-122015-02-17 13:56
26-3090 https://re Julius Padu IntraLink Cattleya M Closed 2015-11-092015-11-17 10:57
26-0834 https://re Angelo Anel Prudential Miles VelasClosed 2015-10-132015-10-14 22:57
24-0811 https://re Angelo Anel Prudential Jesus MoquClosed 2015-04-162015-04-29 15:33
25-0128 https://re Marichelle Prudential Jason MoreClosed 2015-07-012015-07-01 13:17
23-9809 https://re Sonya Fulle IntraLink Cattleya M Closed 2015-03-312015-04-29 13:58
23-6001 https://re Sonya Fulle IntraLink Jesus MoquClosed 2015-02-262015-03-23 12:01
23-9291 https://re Sonya Fulle IntraLink Benjamin Sh Closed 2015-03-252015-03-26 15:29
26-3058 https://re Madeline Ni IntraLink Kate ManalClosed 2015-11-092015-11-19 11:22
25-7084 https://re Madeline Ni IntraLink Irene OcamClosed 2015-09-032015-09-07 13:09
25-6515 https://re Madeline Ni IntraLink Bertrand L Closed 2015-08-312015-09-02 15:20
23-2900 https://re Tony Taouk Prudential John LabayClosed 2015-01-142015-02-12 14:26
26-5682 https://re Tony Taouk Prudential Cattleya M Closed 2015-12-142016-02-03 13:31
23-6361 https://re Tony Taouk Prudential Julius PaduClosed 2015-03-022015-03-12 13:10
26-7332 https://re Tony Taouk Prudential Irene OcamReplied 2016-01-19 15:36
23-3447 https://re Tony Taouk Prudential Bertrand L Closed 2015-01-272015-01-27 14:58
24-0776 https://re Tony Taouk Prudential John LabayClosed 2015-04-152015-04-20 20:54
23-2990 https://re Tony Taouk Prudential Cattleya M Closed 2015-01-152015-10-13 01:16
25-6101 https://re Susannah L IntraLink Miles VelasClosed 2015-08-262015-09-10 23:43
25-8211 https://re Susannah L IntraLink Kate ManalClosed 2015-09-142015-09-14 14:22
23-4695 https://re Tony Taouk Prudential Bertrand L Closed 2015-02-112015-02-13 13:17
23-9731 https://re Tony Taouk Prudential Miles VelasClosed 2015-03-302015-03-30 22:11
26-3407 https://re Ngoc ChrisTrack+ 1287 IntraLink Kate ManalClosed 2015-11-132015-12-01 17:08
26-4078 https://re Susannah L IntraLink Cattleya M On Hold 2015-11-23 10:24
25-6431 https://re Susannah L IntraLink Irene OcamClosed 2015-08-312015-08-31 12:32
25-8213 https://re Susannah L IntraLink Cristina MoClosed 2015-09-142015-09-22 16:05
24-3159 https://re Susannah L IntraLink Jesus MoquClosed 2015-05-112015-05-11 16:40
26-5688 https://re Hayley Ren IntraLink Jason MoreClosed 2015-12-142015-12-14 16:13
25-8640 https://re Hayden Smi Prudential Miles VelasClosed 2015-09-172015-09-18 21:57
25-1562 https://re Hayden Smi Prudential Randy ManClosed 2015-07-142015-07-16 09:34
25-1877 https://redmap.worke Prudential Miles VelasClosed 2015-07-172015-07-24 01:33
23-4784 https://re Celeste Wil IntraLink Miles VelasClosed 2015-02-122015-02-13 13:15
26-1455 https://re Debbi Smit Prudential Miles VelasClosed 2015-10-202015-10-22 18:52
23-5732 https://re Celeste Wil IntraLink Jesus MoquClosed 2015-02-242015-02-24 12:25
23-2735 https://re Celeste Wil IntraLink John LabayClosed 2015-01-122015-01-23 19:31
23-3242 https://re Celeste Wil IntraLink Julius PaduClosed 2015-01-202015-01-30 16:40
26-7513 https://re Cattleya M Prudential Cattleya M In Progress2016-01-21 16:29
24-7686 https://re Simon Bren FLSmidth LJesus MoquClosed 2015-06-092015-06-10 16:38
26-7769 https://re Tony TaoukAccess ViolPrudential Marichelle Closed 2016-01-272016-01-27 15:21
23-4696 https://re Tony TaoukRMS failed Prudential Marichelle Closed 2015-02-112015-02-12 11:01
25-5325 https://re Tony TaoukCF 4.2.10. Prudential Marichelle Closed 2015-08-182015-08-19 18:46
23-4899 https://re Robert MileFLSmidth RFLSmidth LMarichelle Closed 2015-02-132015-02-13 15:17
23-8046 https://re Fonality Redmap Man Prudential Marichelle Closed 2015-03-202015-03-20 17:11
23-5144 https://re Fonality CF 426: Tif Prudential Marichelle Closed 2015-02-172015-02-17 15:57
26-0860 https://re Neal KrempCF 4.2.10.1Prudential Marichelle Closed 2015-10-132015-10-13 15:35
23-4711 https://re Neal KrempRMS failed Prudential Marichelle Closed 2015-02-112015-02-11 16:26
24-8062 https://re Carl DittloffInquiry: PubFLSmidth LMarichelle Closed 2015-06-122015-06-15 09:45
25-7667 https://re Carl DittloffCapture PoiFLSmidth LMarichelle Closed 2015-09-082015-09-08 19:06
25-7764 https://re Carl DittloffCapture PoiFLSmidth LMarichelle Closed 2015-09-092015-09-09 15:13
24-9302 https://re Dennis AngCF 426: Tif Prudential Marichelle Closed 2015-06-252015-06-25 15:17
26-3431 https://re Anthony ChCF 4.2.10.1Prudential Marichelle Closed 2015-11-132015-11-13 12:05
25-7536 https://re Danny Ting FLSmidth LJesus MoquClosed 2015-09-082015-09-09 15:41
23-9302 https://re Danny Ting FLSmidth LBenjamin Sh Closed 2015-03-252015-03-26 15:34
25-1452 https://re Martin ozek Prudential Bertrand L Closed 2015-07-142015-07-30 15:40
23-5059 https://re Celeste Wil IntraLink Miles VelasClosed 2015-02-172015-02-17 13:02
23-2122 https://re Celeste Wil IntraLink Jimmy ConsClosed 2015-01-052015-01-05 15:50
23-3153 https://re Celeste Wil IntraLink Bertrand L Closed 2015-01-202015-01-20 13:05
24-1783 https://re Danny Ting FLSmidth LJohn LabayClosed 2015-04-272015-06-04 16:26
23-2908 https://re Celeste Wil IntraLink Bertrand L Closed 2015-01-142015-01-16 16:53
26-1257 https://re Madeline Ni IntraLink Cattleya M Closed 2015-10-192015-11-24 03:40
24-3971 https://re Tony Taouk Prudential Jesus MoquClosed 2015-05-182015-05-19 09:24
26-0236 https://re Madeline Ni IntraLink Bertrand L Closed 2015-10-052015-10-08 18:16
26-6630 https://re Ngoc Chris IntraLink Jesus MoquClosed 2016-01-072016-01-12 13:58
23-6822 https://re Tim Quinn FLSmidth LJohn LabayClosed 2015-03-052015-03-05 17:27
24-3051 https://re Danny Ting FLSmidth LMiles VelasClosed 2015-05-082015-05-27 21:30
26-1744 https://re Madeline NiCP: Scans a
IntraLink Kate ManalClosed 2015-10-232015-10-26 12:31
26-1424 https://re Madeline NiCP: Scans a
IntraLink Kate ManalClosed 2015-10-202015-10-22 11:55
26-6876 https://re Madeline Ni IntraLink Jesus MoquIn Progress2016-01-12 13:57
26-7511 https://re Cattleya M Prudential Cattleya M Waiting for 2016-01-21 16:25
26-7512 https://re Cattleya M Prudential Cattleya M New 2016-01-21 16:27
CUST. WAIENTRY NACATEGORY
WF: InvoiceWorkflow
Function doMiscellaneous
MP: SSO inMiscellaneous
Remote AccMiscellaneous
Inquiry: PubMiscellaneous
[Intralink] Miscellaneous
PDF blank ManagePoint
PICA: RequManagePoint
MP 4.3.2.96ManagePoint
Invoices in ManagePoint
MP 4.3.2.6 ManagePoint
Export funcManagePoint
Admin passManagePoint
Library na ManagePoint
Redmap Sta ManagePoint
Database SManagePoint
Redmap Man ManagePoint
MP: Read cir ManagePoint
FW: ContraManagePoint
FLSmidth RManagePoint
R5: PasswoManagePoint
CF 4.2.10.1ManagePoint
Anti-Virus ManagePoint
For Pica-BCManagePoint
RE: [Intrali ManagePoint
SpreadsheeManagePoint
RE: CN_65ManagePoint
Robert Rof ManagePoint
RE: Manage ManagePoint
MP: MissingManagePoint
CP: Missin ManagePoint
Missing docManagePoint
CP: ScanneManagePoint
MP: Not add ManagePoint
FW: SyntaxManagePoint
Redmap App ManagePoint
Content in ManagePoint
FW: Redmap ManagePoint
Assistance ManagePoint
CF 426: Tif ManagePoint
CP 4.2.6: ErManagePoint
MP: CustomManagePoint
MP: Addin IManagePoint
MP: UnableManagePoint
RMS failed ManagePoint
RE: New RManagePoint
MP: Missin ManagePoint
Track+ 1287 ManagePoint
Track + 123ManagePoint
Scanning - ManagePoint
Client AccoManagePoint
CF 4.2.10.1ManagePoint
IShare Tax ManagePoint
MP: ForgotManagePoint
MP: InvoiceManagePoint
PICA: ApplyManagePoint
New ASX cManagePoint
MP: PleaseManagePoint
RE: MorganManagePoint
Add ASX CManagePoint
Error MessaManagePoint
Access ViolManagePoint
Approval: 1ManagePoint
RE: receiveDupe/Spam
FW: Error Dupe/Spam
RE: Redmap Dupe/Spam
Call back r Dupe/Spam
[PBX]: NewDupe/Spam
[PBX]: NewDupe/Spam
RE: Public Dupe/Spam
Automatic rDupe/Spam
RE: CaptureDupe/Spam
RE: URGENT Dupe/Spam
FW: Credit Dupe/Spam
CPFS: printCPFS
Capture PoiCPFS
Capture PoiCPFS
Document CPFS
Deleted capCapturePoint
Scans CapturePoint
Chess stat CapturePoint
FW: Scans CapturePoint
CF 440: MaiCapturePoint
Scans CapturePoint
CP: Scans a CapturePoint
Urgent - CPCapturePoint
CP: ScanneCapturePoint
Missing do CapturePoint
CP 4.2.6: MCapturePoint
CP: Redmap CapturePoint
[PBX]: NewCapturePoint
invoice not CapturePoint
CP: Scans n CapturePoint
CP: Scans n CapturePoint
CapturePoin CapturePoint
FW: Redmap CaptureFile
CF 4.2.10. CaptureFile
PICA - Database Report
Track+ 12873 - Converting non-
# CLIENT ATTACHEDfile
supported TOtypes- Error: Printer CREATED
26-7391 SergeiJaime
Jose Gobets
De not activated, error code -30 2016-01-20 11:43
26-6545 Rivera [redmap #26-4078] 2016-01-06 09:47
26-1577 Sergei Gobets 2015-10-21 19:29
23-6004 Zia Maglalang 2015-02-26 08:46
26-3090 Julius Padua 2015-11-09 16:20
23-9809 Sonya Fuller 2015-03-31 14:46
23-6001 Sonya Fuller 2015-02-26 08:04
23-9698 Sonya Fuller 2015-03-30 10:38
23-9291 Sonya Fuller 2015-03-25 10:39
24-2375 Sonya Fuller 2015-05-01 10:08
24-7112 Sonya Fuller 2015-06-03 08:36
26-3058 Madeline Nichol 2015-11-09 15:28
25-7084 Madeline Nichol 2015-09-03 12:03
25-6515 Madeline Nichol 2015-08-31 15:03
25-7982 Madeline Nichol 2015-09-10 16:24
26-3332 Madeline Nichol
Susannah 2015-11-12 10:58
25-6101 Loganathan
Susannah 2015-08-26 15:58
25-8211 Loganathan
Susannah 2015-09-14 13:16
25-4288 Loganathan
Susannah 2015-08-07 15:30
25-8212 Loganathan
Susannah 2015-09-14 13:17
25-9505 Loganathan
Susannah 2015-09-25 09:51
26-7680 Loganathan
Susannah Track+ 12873 - Converting non- 2016-01-25 15:08
25-8216 Loganathan
Susannah supported file types- Error: Printer 2015-09-14 13:31
25-4850 Loganathan not activated, error code -30 2015-08-13 10:17
26-3407 Ngoc Christodoulou
Susannah [redmap #26-4078] 2015-11-13 09:57
26-4078 Loganathan
Susannah 2015-11-23 10:24
25-7977 Loganathan
Susannah 2015-09-10 16:00
25-6431 Loganathan
Susannah 2015-08-31 09:09
25-8213 Loganathan
Susannah 2015-09-14 13:18
24-1198 Loganathan
Susannah 2015-04-21 11:46
24-3159 Loganathan
Susannah 2015-05-11 11:22
24-1047 Loganathan 2015-04-20 09:14
26-5688 Hayley Renson 2015-12-14 16:03
23-4784 Celeste Wilson 2015-02-12 10:09
23-5732 Celeste Wilson 2015-02-24 10:33
23-2735 Celeste Wilson 2015-01-12 15:02
23-3242 Celeste Wilson 2015-01-20 17:53
23-5059 Celeste Wilson 2015-02-17 08:51
23-2122 Celeste Wilson 2015-01-05 13:00
23-3153 Celeste Wilson 2015-01-20 09:16
23-2908 Celeste Wilson 2015-01-14 13:35
26-1257 Madeline Nichol 2015-10-19 10:13
26-0365 Madeline Nichol 2015-10-07 10:38
26-0236 Madeline Nichol
Susannah 2015-10-05 10:26
25-4653 Loganathan 2015-08-11 14:37
26-6630 Ngoc Christodoulou 2016-01-07 09:53
26-0772 Madeline Nichol CP: Scans are stuck all the time 2015-10-13 08:57
26-1744 Madeline Nichol [redmap
CP: Scans#26-1257]
are stuck all the time 2015-10-23 13:41
26-1424 Madeline Nichol [redmap #26-1257] 2015-10-20 13:43
26-6876 Madeline Nichol 2016-01-12 13:57
26-1156 Madeline Nichol 2015-10-16 11:05
ENTRY NAME CAUSE reported an issue not
Customer
Function doesn't work Redmap ticket
Internal related. - project endorsement
[Intralink]
MP Project
4.3.2.96: Turnover
Request to migration document of Redmapasking
Customer migration to new server
for project
[redmap #26-1577] migration
Internaljust
Project documentation
ticketgotraised
finished, by PSD to
customers
FW: Contract Notes support
password about an on-going
CSV file containing the client for
got "lost" as option project
R5: Password recovery [redmap #26-3090] integrated
Change
information
Customer login
Request wasn't
looking wasn't
inforpicked selected
CaptureFIle up
a particular
RE: [Intralink] CRF: Client Import Folder import
because data
they from
dropped CSV
client in the drop-down list it's processing
a CSV with not
Spreadsheet incorrect
there. formatthe actual lookup, the
Checked
RE: CN_650755_9392223_IOF client wasn't
Asking assistancethere.to edit a customer
Robert Rofe Pension Fund data in
Customer Managepoint
Documents doesnt for
looking appear to have
a particular
RE: Managepoint MorganID values
client in the drop-down list it's not
MP 4.4.0.35: Documents not showing there.
Missing
Error onOutlook
scheduled Addintaskin- customers
MP: Missing
CP: Missing documents
office addinfrom[redmap #26-3058]
31/8/15 Outlook
AutoCApture
Error on scheduled task - in
of document
(Monday)
Missing documents from Firday 28th of Capturepoint of document in
AutoCApture
August
CP: Scanned batches not going through Capturepoint
Same the
After as ticket
Identified migration 25-6515,
the error project,
was due thisPSDone
to for
zone
[redmap #25-7982] monitoring
forgot toscript
reading activate = itthe
wasCFfound import that CSV
MP:4.2.6:
CP Not adding clients [redmap
Error initialising #26-3332]
task during jobs
EZScripts errors are related to zones
production
MP: [redmap #25-6101]
CustomerName Field dropdown is cutoff Should
captured
Max bein
field related
CP was
length to this
set to issue:
show top
Track+
5000 on 12873
the drop- Converting
down list non-
[redmap
MP: Addin #25-8211]
Installation request for Outlook Installation
After making
supported request
filechanges of
types- Error: Outlook
to thePrinter
field Addin
2013Unable
MP: [redmap to #25-4288]
sort CustomerName column in PC
property in Administartion
not activated, error code -30 cause tool, gotof
[redmap #25-8212]
MP 4.4.0.35: Client stops slow and crashingwhen
responding error
Found
Related
the while
issuethat
to
has sorting
server
thisbeenissue:the
perfrmancecolumn
Track+in12873
identified isticket
[redmap #25-9505]
copying files (as PDF) to server [redmap slow CPU atbut
-[26-4078]
Converting constant
support100%
non-supported usage
staff who file
#26-7680] assistedError:
Taking
types-
Documents herturned
time was
to notout
search
Printer aware
inin activated,
not
MP: Unable to file [redmap #25-8216] Managepoint
managepoint
error code -30 when
Non-supported file types cause support
of the assisted
throwsissue
MP:
Track+ Missing
Unable
12873 Documents
to -transfer [redmap
files
Converting [redmap#25-4850]
#26-
non-supported her
has
error in Managepoint causing[26-
been identified in ticket it to
3407]
file types- Error: Printer not activated, error 4078]
crash when exporting documents to
code -30 [redmap #26-4078] PDF
Customer
When making found thethat
changes files in
tohertheMP when
Customer reported scans
MP: Unable
Track to search
+ 12336: [redmapof
MP: Changing #25-7977]
hintlist type she searched
document groupagain properties,
did not go through to Managepoint. it
MPDG
in 4.4.0.35:
retains Add new userof its previous type
the function Request
doesnt
There was
Missing to aadd
update
client new
the user
MyRedmap
corrupted
in file Addins
dropdown in CP,field,
[redmap #25-8213] config
causing files
all succeeding
found that the client name contains scans not to
Scanning - 20.4.15 go through
special character whihc is not
Client Account supprted by the hintlist
Missing documents whihc were
IShare Tax Statements scanned earlier
MP: Forgot Password Request to add resetnew password
ASX code in the
New ASX code hintlist
Request to check MorganID
RE: Morgans account number associated
Request
Error onto with
add new
InvoiceDate a clientcode
ASX code in
showing the
invalid
Add ASX Code hintlist
format indocuments
Missing MP so when whihcediting,
wereit
Error Message: 13 - Type mismatch throws
scannederrorearlier. Found out there's a
Scans Duplicate
corruptedof ticketcausing
image 23-2908 new
Chess statements batches
Missing not to go through
Scans did not go thorugh towere
documents whihc
FW: Scans - Chess Statements scanned
Managepoint earlier.
Been experiencing because same new scans
issue had
since
Scans
CP: Scans are stuck all the time [redmap different DPI
September size astask
- Sched the -template
Auto
#26-1257]
CP: Scanned batches not going through Capture issue
Been experiencing same issue since
[redmap #26-0365] Duplicate
September
Been of- ticket
experiencing Sched26-0236
task - issue
same Auto since
Missing
CP 4.2.6:documents
Missing itemsfromin1/10/2015-
ManagePoint5:00pm Capture
September
Been issue- Sched same
experiencing task - issueAuto since
[redmap #25-4653] Capture
September issue- Sched
Been experiencing same issue task - Auto since
Redmap scanning-
CP: Scanned batches not Dividends 6/1/2016
going through Capture issue
September - Sched task - Auto
[redmap #26-0772]
CP: Scans not going through [redmap #26- Capture issue
Been experiencing same issue since
1744]
CP: Scans not going through [redmap #26- Duplicate
September
Header was of- not
ticket
Sched 26-1424
task - Auto
recognised correctly
1424]
CapturePoint: Dividends were process as a Capture issue
because the way the customer scans
batch are not good and slanted
Issue with scan quality, header
CP: Scanned batches not going through recognition and task scheduler in
[redmap #26-1156] Capturepoint
SOLUTION
Customer
Project asked to
turnover, cancel the
sent
ticket
documentation and contact
person
Endorsed
PSD TC asked
Support ticket
assisted to to PSD the to
cancel
customer ticket
-enable
issue was fixed
integrated login by them mode and
Explained
to retrieve
Support to
herthe
implementedMP customer
password
changes sinceas
Customer
MorganID was
is a reminded
new field to only
the old
requeseted
drop
Manually by client
files added.
with correct
Customer fields
documents wont appear in
format
confirmed
Sent that thecharacter
client code
Theredocumentation
serach as MorganID
was invalid onlinked
is how to
into
was
use already
Find and
custcode.Update
the metadata whichappearing.
Replace.
theis Customer
client
not table
appreciated
to get MorganID
supported byit.ManagePoint.
for all old
documents.
Removed invalid character to fix
the drop-down
Restarted list
auto capture and the
Reinstalled
document addin
Ticket to monitor issues inin CP
were picked up
and
Auto exported
Capture-script
AutoCapture tobutMPticket
was updated
was
and so is sched
closed as they requested task settingsserver
migration
Endorsed the
Unlocked to PSDbatch and andwas reviewed
resolved after
from re-enabling
script to avoid
Updated having
the problem
MP admin thetool
job
again
to extended dropdown field size
to show up
Updated XGR to file
"Z" manually
customersas
Provideddid
changes assistance
not reflect remotely
in the
config
Emailed
The file
solutionthe customer
provided and was to
escalated
reinstall to company
the client which IT does
Need to work an workaround to
not
show address
Affected due
filework
type the
toan cause
ofserver
the of the issue
document.
Need to workaround to
performance
No further
This will
show file allow
type ofissue
troubleshooting
them to select
the document. was
done
supported
This will allow file types
them only such as
to select
TIF and PDF
supported file types only such as
TIF and PDF
No further troubleshooting was
done
Track+ raised to QA and XGR file
New
was user
configured
Deleted addedmanaully
corrupted viafile
admin
andontool the
client
showed machine
Removed the special character it
customer how to check
nextupdated
and time all records
pertaining
Manually pushed to that through
client the
documents in Capturepoint
Password was reset for user
Added from
Endorsed to the
PSDserver
as they side
have
existing project related
Fixed the export script to update to this
Added from the server
the Invoice date with correct date side
format
Deletedwas
There corrupted
an issue filewith
from thethe
serverand had to re-queue the
batch
images
Advised to rescan using correct
300 DPI
Documents were pushed
manually
manually
manually
manually
manually
Documents
Made some were pushedon the
adjustments
manually
templates to widen the area for
recognition
Issue with task scheduler finally
resolved - this is by updating the
Sched task settings and
constantly monitoring the server

Intralink Ticket Review

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# # (URL) CLIENT ATTACHEDCOMPANYEMPLOYE STATUS CREATED CLOSED DURATION

26-6610 https://re James Han FLSmidth LMiles VelasClosed 2016-01-062016-01-07 16:50

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