Abhilash G

BA0130001
Development of banking and financial system through E-Banking in India

Introduction

Technology has entered into every sphere of the life and financial sector is no
exception to them. The transition of old banking system to e-banking system is known as
innovative banking. In today's competitive banking world various developments have taken
place in Indian Banking. Among the various developments, technology has influenced the
way customer interacts with banks. Electronic channels and products such as ATMs, cards,
internet banking and mobile banking are offered along with traditional branch channel.
Evidence suggests that there is a shift from traditional channel to electronic channels. Thus in
India, Banking Companies offers so many changes to access their banking and other services.
Electronic banking is an important aspect in todays life. Every transactions carried out by
banks are computerized which has made working easier. Number of staff is reduced; most
functions carried by man are now carried by machines. Moreover, globalization and
liberalization of services has encouraged bankers to adopt new technology which even
customer prefers. The risk associated with technology has complicated the story of
introduction of e-banking. Reserve Bank of India (RBI) has from time to time issued circulars
and notification for the smooth functioning of banking.

Hence through this research paper the aim is to understand the legal provision
governing the e-banking. Further the main aim is to understand the interpretation of courts
through different case laws on e-banking.

Hypothesis: This paper tries to list out the merits and demerits of e-banking and finds out
how it has progressed so far and how it would do it in the future.

Methodology

This research paper is doctrinal in nature. The concept of e-banking has shown a
major development in the Indian banking system, thus the evolution of the banking system
from the past to the e-banking system will be the main objective of this paper.
Research question

1. Whether RBI plays a special role in supervising e-banking?

2. How the Indian banking legal provisions govern e-banking?

Tentative chapterization

Chapter I: Introduction

Chapter II: Different features of banking

Chapter III: Services through e-banking

Chapter IV: Legal provisions on E-Banking in India

Chapter V: RBIs role on internet banking

Chapter VI: Conclusion

Literature review

Jyoti Vij & Kavita Vij, Vinod Vij, Role of e- banking in current scenario, Volume 2,
Issue 2 (March-April 2014), available at: http://www.ijtra.com/view/role-of-e-
banking-in-current-scenario.pdf
This article is very helpful for me since it helps me to understand what role does e-
banking play at the current situation and also helps me to understand the advantages
and disadvantages of e-banking.
Shubhara Jindal, Study of E-Banking Scenario in India, International Journal of
Science and Research (IJSR) ISSN (Online): 2319-7064 available at:
https://www.ijsr.net/archive/v5i12/ART20163501.pdf
This article helps me to understand how E-banking is facing challenges in Indian
banking industry and the solutions to overcome those challenges.
Dhananjay and Suresh Chandra the Electronic Banking Revolution in India,
Published: August 03, 2015, available at: http://www.icommercecentral.com/open-
access/the-electronic-banking-revolution-in-india.php?aid=59261
This article is very helpful for me since it helps me to understand Progress of
Electronic Banking in India and Customers experience some problems with electronic
banking and want that some conditions should be met by the banks to make them
satisfied.