Professional Documents
Culture Documents
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Thanks for showing an interest after getting huge success into our previous
Projects we have arrived here with the projections of new project which has
been added into our business cart and now its a hot selling cake in the
market due to effective payouts.
Now get the agreement signed with direct client for Domestic E-Commerce
Process Info
Inbound + Backend (Chat Support)
Nature of Job
Answering the calls regarding the product info, billing info, delivery info,
new product info etc. and Chat support for same info and some outbound
calls also.
Project Name and Work Type
E-commerce (Inbound + Chat Support)
Seats Breakup
25 Seats (Inbound)+5 Seats (Outbound) +5 Seats (Chat Support) +10 Seats
(Online Data Cataloging Entry)
Eligibility
Company, Private and Public Limited
Contract Period
11 months
Billing Per Slot
Approx16 Lakhs Monthly
Billing Cycle
Invoice can be raised on monthly basis and payment will be after 15 days
Payouts
Inbound: INR 31,500+ ST (Per Seat/Per Month)
Chat Support: INR 24,500+ ST (Per Seat/Per Month)
Outbound: INR 14,500+ ST (Per Seat/Per Month) + 4% of Total Up sale
Commission
Online Data Cataloging Entry: INR 27,500+ ST (Per Seat/Per Month)
TL & QA: INR 35,000 (Per TL) & 32,000 (Per QA)
Shift Timing
Primary Window 10:00 Am to 7:00 PM (IST)
Agents Ration
Male: Female 4:6 (Inbound and Outbound) , No such for Chat Support
Advance Billing
No however only Exp. Center can ask for the Bank Guarantee or LC from
the client end.
Signup Place & Company
SLA with Direct Company.
Training
Online/Onsite
Vendor/Company Information: