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5/25/2017 McAfeeKBHowtoremoveincompatiblethirdpartyapplications(TS102253)

Howtoremoveincompatiblethirdpartyapplications
DocumentID:TS102253
Summary
SomethirdpartysecurityapplicationsmightnotallowyourMcAfeesoftwaretoinstall
orruncorrectly.Ifyouarehavingthisissue,youshouldcheckthelistofincompatible
applications,below.Ifyouhaveanyoftheincompatibleapplicationsinstalled,remove
themfromyourcomputer,thetrytoinstallyourMcAfeesoftwareagain.

MostWindowsorMacapplicationscanberemovedinthestandardwayforthatoperating
system.Forexample,toremoveaWindowsapp,youwouldtypicallyuseAdd/Remove
Programs.ForamacOSapp,youwouldsimplydragtheapptothetrash.

NOTE:Someapplicationsrequireaslightlydifferentmethodofremoval,andforthoseyou
mightneedtocontactthecompanywhoproducesthatappforguidance.Rememberthat
manysoftwarecompaniesprovideaknowledgebaseoruninstalltoolsandinstructionson
theirwebsitestohelpyouremovetheirproductsinthecorrectway.

Thestandardremovalmethodsareshownbelow.Whenyouhaveidentifiedan
incompatibleprogram,followthesestepstoremovetheproduct,orusethemethod
recommendedbythesoftwarecompany.Whentheproducthasbeenremoved,restart
yourcomputerandthenattempttoinstallyourMcAfeeproductagain.

StandardWindowsremovalmethods

Windows8.1/10:
1.RightclicktheStartbutton(WindowsLogo).
2.ClickControlPanel,Programs,Uninstallaprogram.
3.Scrollthroughthelistofinstalledapplicationsandlocatetheoneyou
wanttoremove.
4.RightclicktheapplicationandselectUninstall.


Windows8:
1.Clickthehotcorner(Startbutton).
2.Rightclicktheiconfortheapplicationyouwanttoremove.
3.SelectUninstall.


Windows7/WindowsVista:
1.ClickStart,Search,typeProgramsandFeaturesandclickGo.
2.DoubleclickProgramsandFeatures.
3.Selecttheprogramtouninstall.
4.ClickUninstallandfollowthestepsprovided.

WindowsXP:
1.ClickStart,Settings,ControlPanel.
2.DoubleclickAddorRemovePrograms.
3.Selecttheprogramtouninstall.
4.ClickRemoveandfollowthestepsprovided.

NOTE:SupportforbothWindowsXPandWindowsVistaisrestrictedtoolderversionsof
ourWindowssecurityproducts.FortheRelatedInformationsection(below)formore
details.


StandardMacremovalmethod:

OSX10.8though10.11
Consulttheproduct'sonlineremovalinformation.Whilesomecompaniesprovidean

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uninstallscriptwiththeirproducts,theuninstallscriptmightnotbelocatedinsidethe
Applicationsfolderoranotherstandardlocation.IfyourMacapplicationcanbe
installedinthenormalway,followthesesteps:
1.OpenaFinderwindowandbrowsetotheApplicationsfolder.
2.FindtheappyouwanttoremoveanddragitsicontotheTrashiconinthe
Dock.
3.Ifyouarepromptedforapassword,typethisintoconfirmthatyouwantto
deletetheapplication.
4.Emptythetrashtoremoveallfiles.



ListofIncompatibleapplicationforWindows

NOTE:OnlyoneoftheMcAfeeSecurityWindowsSecuritysuitescanbeinstalledatone
time.

Product Removalmethod
AbsoluteLoJack UseWindowsControlPanel,AddorRemovePrograms
AhnLabV3Internet
UseWindowsControlPanel,AddorRemovePrograms
Security2007
Anonymizer
AnonymousWeb UseWindowsControlPanel,AddorRemovePrograms
Surfing
AnywareAntivirusfor
UseWindowsControlPanel,AddorRemovePrograms
Windows95
AnywareAntivirusfor
UseWindowsControlPanel,AddorRemovePrograms
WindowsNT
UseWindowsControlPanel,AddorRemovePrograms,
AOLAntiVirus1.0
orContactvendor
AOLPrivacyWall UseWindowsControlPanel,AddorRemovePrograms
AT&TRadialInternet http://kb.freedom.net/index.php?
SecuritySuite ToDo=view&Frame=1&questId=493&catId=13
AT&TYahoo!Online
UseWindowsControlPanel,AddorRemovePrograms
Protection1.0
AT&TYahoo!Online
UseWindowsControlPanel,AddorRemovePrograms
Protection
Avast!4Professional http://www.quicklyuninstall.com/article/QuicklyUinstall
Edition avast4ProfessionalEdition4.7.html
Avast!ProAntivirus http://avastremovaltool.com/
Avast!FreeAntivirus http://avastremovaltool.com/
Avast!Internet
http://avastremovaltool.com/
Security
Avast!Internet
http://avastremovaltool.com/
Security6.0
Avast!Premier
http://avastremovaltool.com/
Antivirus
Avast!Antivirus http://avastremovaltool.com/
AVG6.XAntiVirus
UseWindowsControlPanel,AddorRemovePrograms
System

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AVG9.0 http://ddownload.avg.com/tific/tool1.exe/AVG_ClickNFix_
178562_en_US.exe
AVGAntiVirus7.1 https://support.avg.com/choose_support?l=en
AVGAntiVirusFree UseWindowsControlPanel,AddorRemovePrograms
AVGAntiVirusPaid UseWindowsControlPanel,AddorRemovePrograms
http://techdows.com/2011/09/howtouninstallavg2012
AVG2012
fromyourcomputer.html
AVGInternetSecurity
https://support.avg.com/choose_support?l=en
8.5
http://techdows.com/2012/09/downloadavg2013
AVG2013
removaltool.html
http://techdows.com/2013/09/downloadavg2014
AVG2014
removaltool.html
AviraAntivirus http://www.avira.com/en/supportforhome
Premium2012 knowledgebasedetail?kbid=88
AviraAntiVirPersonal http://www.avira.com/en/supportforhome
FreeAntivirus knowledgebasedetail?kbid=88
http://www.avira.com/en/supportforhome
AviraAntiVirPremium
knowledgebasedetail?kbid=88
http://www.avira.com/en/supportforhome
AviraFreeAntivirus
knowledgebasedetail?kbid=88
AviraInternetSecurity http://www.avira.com/en/supportforhome
2012 knowledgebasedetail?kbid=88
http://www.avira.com/en/supportforhome
AviraInternetSecurity
knowledgebasedetail?kbid=88
AviraInternetSecurity http://www.avira.com/en/supportforhome
Plus knowledgebasedetail?kbid=88
AviraPremium http://www.avira.com/en/supportforhome
SecuritySuite knowledgebasedetail?kbid=88
AviraPremium http://www.avira.com/en/supportforhome
SecuritySuitev8 knowledgebasedetail?kbid=88
BitDefenderAntivirus http://www.bitdefender.com/site/view/uninstall_consumer
Plus2012 _paid.html
BitDefenderAntivirus http://www.bitdefender.com/site/view/uninstall_consumer
Plus _paid.html
BitDefenderFree http://www.bitdefender.com/site/view/uninstall_consumer
Editionv10 _paid.html
BitDefenderInternet http://www.bitdefender.com/site/view/uninstall_consumer
Security2010 _paid.html
BitDefenderInternet http://www.bitdefender.com/site/view/uninstall_consumer
Security _paid.html
BitDefenderTotal http://www.bitdefender.com/site/view/uninstall_consumer
Security2009 _paid.html
BitDefenderTotal http://www.bitdefender.com/site/view/uninstall_consumer
Security2012 _paid.html
BitDefenderTotal http://www.bitdefender.com/site/view/uninstall_consumer

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Security _paid.html
BitDefenderTotal http://www.bitdefender.com/site/view/uninstall_consumer
Security2013 _paid.html
BitDefenderWindows http://www.bitdefender.com/site/view/uninstall_consumer
8Security _paid.html
BitDefenderInternet http://www.bitdefender.com/site/view/uninstall_consumer
Security10 _paid.html
BitDefenderInternet http://www.bitdefender.com/site/view/uninstall_consumer
Security2008 _paid.html
BTInternetSecurity
UseWindowsControlPanel,AddorRemovePrograms
Pack
BTYahoo!Online
UseWindowsControlPanel,AddorRemovePrograms
Protection
CAAntiVirus1.0.0.4 UseWindowsControlPanel,AddorRemovePrograms
CAAntiVirus2008 UseWindowsControlPanel,AddorRemovePrograms
CAAntiVirus2008
UseWindowsControlPanel,AddorRemovePrograms
Plus
CAeTrustAntivirus UseWindowsControlPanel,AddorRemovePrograms
CAeTrustEZAntivirus
UseWindowsControlPanel,AddorRemovePrograms
7.1
eTrustEZAntivirus UseWindowsControlPanel,AddorRemovePrograms
CAInternetSecurity
UseWindowsControlPanel,AddorRemovePrograms
SuitePlus2008
CAInternetSecurity
UseWindowsControlPanel,AddorRemovePrograms
SuitePlus2009
ClearwireSecurity
UseWindowsControlPanel,AddorRemovePrograms
Suite
ClearwireSecurity
UseWindowsControlPanel,AddorRemovePrograms
Suite(Authentium)
https://support.comodo.com/index.php?/Default/Knowled
ComodoFirewall
gebase/Article/View/143/9/
CYBERsitter http://www.cybersitter.com/faq3.htm
DrAhnV3Pro2002
UseWindowsControlPanel,AddorRemovePrograms
Deluxe
DrSolomon'sAnti
UseWindowsControlPanel,AddorRemovePrograms
Virus
DrSolomon'sAnti
UseWindowsControlPanel,AddorRemovePrograms
VirusToolkit
DrSolomon's
UseWindowsControlPanel,AddorRemovePrograms
FindVirus
DrSolomon's
UseWindowsControlPanel,AddorRemovePrograms
NetShield4.5.0
DrSolomon's
UseWindowsControlPanel,AddorRemovePrograms
NetShieldv4.0.3
DrSolomon's UseWindowsControlPanel,AddorRemovePrograms
VirusScanv4.0.1
https://service.mcafee.com/webcenter/portal/cp/home/articleview?articleId=TS102253&_afrLoop=1189236747284863#!%40%40%3F_afrLoop%3D11892367472 4/15
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DrSolomon's
UseWindowsControlPanel,AddorRemovePrograms
VirusScanv4.0.2
DrSolomon's
UseWindowsControlPanel,AddorRemovePrograms
Virusscanv4.0.3
http://www.escanav.com/english/content/products/escan_
eScanAntiVirus(AV)
soho/uninstalling_soho_internet_security_suite_for_wind
EditionforWindows
ows.asp
http://www.escanav.com/english/content/products/escan_
eScanInternet
soho/uninstalling_soho_internet_security_suite_for_wind
SecurityforWindows
ows.asp
http://kb.eset.com/esetkb/index?
ESETNOD32Antivirus
page=content&id=SOLN2289
ESETNOD32Antivirus http://kb.eset.com/esetkb/index?
5.0 page=content&id=SOLN2289
http://kb.eset.com/esetkb/index?
ESETSmartSecurity
page=content&id=SOLN2289
eTrustezAntivirus7.0 UseWindowsControlPanel,AddorRemovePrograms
eTrustEZArmor
UseWindowsControlPanel,AddorRemovePrograms
Antivirus
eXtendiaAntiVirus
UseWindowsControlPanel,AddorRemovePrograms
AVKPro
https://community.fsecure.com/t5/Security/FSecure
FSecureAntiVirus
UninstallationTool/tdp/31265
FSecureAntiVirus https://community.fsecure.com/t5/Security/FSecure
2006 UninstallationTool/tdp/31265
FSecureInternet https://community.fsecure.com/t5/Security/touninstallF
Security SecureInternet/tdp/5429
FSecureInternet https://community.fsecure.com/t5/Security/touninstallF
Security2006 SecureInternet/tdp/5429
FSecureInternet https://community.fsecure.com/t5/Security/touninstallF
Security2012 SecureInternet/tdp/5429
FreedomFirewall UseWindowsControlPanel,AddorRemovePrograms
FreedomSecurity UseWindowsControlPanel,AddorRemovePrograms
FSecureInternet https://community.fsecure.com/t5/Security/touninstallF
Security2007 SecureInternet/tdp/5429
FSecureInternet https://community.fsecure.com/t5/Security/touninstallF
Security2008 SecureInternet/tdp/5429
FSecureInternet https://community.fsecure.com/t5/Security/touninstallF
Security2009 SecureInternet/tdp/5429
GDATA
UseWindowsControlPanel,AddorRemovePrograms
InternetSecurity
GDATATotalCare UseWindowsControlPanel,AddorRemovePrograms
IntelAntiTheft UseWindowsControlPanel,AddorRemovePrograms
ISSBlackICE UseWindowsControlPanel,AddorRemovePrograms
JiangminAntivirus UseWindowsControlPanel,AddorRemovePrograms
software
https://service.mcafee.com/webcenter/portal/cp/home/articleview?articleId=TS102253&_afrLoop=1189236747284863#!%40%40%3F_afrLoop%3D11892367472 5/15
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Kaspersky(TM)Anti
http://support.kaspersky.com/sos6mp4/install
VirusforWorkstation
KasperskyAntiVirus
http://support.kaspersky.com/
2009
KasperskyAntiVirus
http://support.kaspersky.com/sos6mp4/install
forWorkstation
KasperskyAntiVirus
http://support.kaspersky.com/sos6mp4/install
PersonalPro
KasperskyAntiVirus
http://support.kaspersky.com/2393
2010
KasperskyAntiVirus
http://support.kaspersky.com/viruses/avptool2011
2011
KasperskyAntiVirus
http://support.kaspersky.com/
2012
KasperskyAntiVirus
http://support.kaspersky.com/
2013
KasperskyAntiVirus
http://support.kaspersky.com/
2014
KasperskyInternet
http://support.kaspersky.com/
Security2009
KasperskyInternet
http://support.kaspersky.com/
Security2010
KasperskyInternet
http://support.kaspersky.com/
Security2011
KasperskyInternet
http://support.kaspersky.com/
Security2012
KasperskyInternet
http://support.kaspersky.com/
Security2013
KasperskyInternet
http://support.kaspersky.com/10014
Security2014
KasperskyInternet
http://support.kaspersky.com/11166
Security7
KasperskyPURE http://support.kaspersky.com/
KasperskyPURE2.0 http://support.kaspersky.com/7654
KasperskyPURE3.0 http://support.kaspersky.com/9501
KingsoftInternet
UseWindowsControlPanel,AddorRemovePrograms
Security9
MailFrontierDesktop UseWindowsControlPanel,AddorRemovePrograms
MalwarebytesAnti
https://support.malwarebytes.com/?b_id=6400
Malware
McAfeeAntiSpyware
UseWindowsControlPanel,AddorRemovePrograms
1.X
McAfee
http://service.mcafee.com/FAQDocument.aspx?
SecurityCenterLegacy
id=TS101331
Product
McAfeeTotal UseWindowsControlPanel,AddorRemovePrograms
https://service.mcafee.com/webcenter/portal/cp/home/articleview?articleId=TS102253&_afrLoop=1189236747284863#!%40%40%3F_afrLoop%3D11892367472 6/15
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ProtectionforSmall
Business
McAfeeVirusScan https://kc.mcafee.com/corporate/index?
Enterprise8.8 page=content&id=KB52648
MicrosoftSecurity
http://support.microsoft.com/kb/2483120
Essentials2012
MicrosoftSecurity
http://support.microsoft.com/kb/2483120
Essentials
NAIFirewall UseWindowsControlPanel,AddorRemovePrograms
NeoWorxNeoWatch UseWindowsControlPanel,AddorRemovePrograms
NormanSecuritySuite https://support.avg.com/SupportArticleView?
2012 l=en&urlName=RemovingNormanSecuritySuite
https://support.norton.com/sp/en/in/home/current/solution
Norton360
s/kb20080710133834EN_EndUserProfile_en_us
https://support.norton.com/sp/en/in/home/current/solution
Norton3602.0
s/kb20080710133834EN_EndUserProfile_en_us
http://service1.symantec.com/Support/tsgeninfo.nsf/docid
NortonAntiVirus2000
/2005033108162039
http://service1.symantec.com/Support/tsgeninfo.nsf/docid
NortonAntiVirus2001
/2005033108162039
http://service1.symantec.com/SUPPORT/sunset
NortonAntiVirus2002
c2002kb.nsf/docid/2001045512474266
NortonAntiVirus2002
http://service1.symantec.com/SUPPORT/sunset
(ComponentofNorton
c2002kb.nsf/docid/2001045512474266
SystemWorks2002)
http://service1.symantec.com/SUPPORT/sunset
NortonAntiVirus2003
c2002kb.nsf/docid/2001045512474266
NortonAntiVirus2003 http://service1.symantec.com/Support/tsgeninfo.nsf/docid
ProfessionalEdition /2005033108162039
http://service1.symantec.com/SUPPORT/sunset
NortonAntiVirus2004
c2002kb.nsf/docid/2002080916456866
http://service1.symantec.com/SUPPORT/sunset
NortonAntiVirus2005
c2002kb.nsf/docid/2002080916456866
ftp://ftp.symantec.com/public/english_us_canada/removal
NortonAntiVirus2006
_tools/Norton_Removal_Tool.exe
ftp://ftp.symantec.com/public/english_us_canada/removal
NortonAntiVirus2007
_tools/Norton_Removal_Tool.exe
ftp://ftp.symantec.com/public/english_us_canada/removal
NortonAntiVirus2008
_tools/Norton_Removal_Tool.exe
ftp://ftp.symantec.com/public/english_us_canada/removal
NortonAntiVirus2009
_tools/Norton_Removal_Tool.exe
NortonAntiVirus2009 http://service1.symantec.com/Support/tsgeninfo.nsf/docid
GamingEdition /2005033108162039
http://service1.symantec.com/Support/tsgeninfo.nsf/docid
NortonAntiVirus2010
/2005033108162039
http://service1.symantec.com/Support/tsgeninfo.nsf/docid
NortonAntiVirus2011
/2005033108162039
https://service.mcafee.com/webcenter/portal/cp/home/articleview?articleId=TS102253&_afrLoop=1189236747284863#!%40%40%3F_afrLoop%3D11892367472 7/15
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NortonAntiVirus2012 http://service1.symantec.com/Support/tsgeninfo.nsf/docid
/2005033108162039
http://service1.symantec.com/Support/tsgeninfo.nsf/docid
NortonAntiVirus2013
/2005033108162039
NortonAntiVirus5.0 http://service1.symantec.com/Support/tsgeninfo.nsf/docid
ForWindows /2005033108162039
NortonAntiVirus http://service1.symantec.com/support/ent
CorporateEdition7.0 security.nsf/854fa02b4f5013678825731a007d06af/934d7
forWindowsNT 988e4ebff7c88257348007a2574?OpenDocument
NortonAntiVirus http://service1.symantec.com/support/ent
CorporateEdition7.X security.nsf/854fa02b4f5013678825731a007d06af/934d7
forWindows9X/NT 988e4ebff7c88257348007a2574?OpenDocument
NortonAntiVirus http://service1.symantec.com/support/ent
CorporateEditionfor security.nsf/854fa02b4f5013678825731a007d06af/934d7
Windows7.0 988e4ebff7c88257348007a2574?OpenDocument
NortonAntiVirus http://service1.symantec.com/Support/tsgeninfo.nsf/docid
version9 /2005033108162039
https://support.norton.com/sp/en/in/home/current/solution
NortonAntiTheft
s/v59379036_NAT_Retail_1_en_us
http://service1.symantec.com/Support/tsgeninfo.nsf/docid
NortonFirewall2006
/2005033108162039
NortonInternet http://service1.symantec.com/Support/tsgeninfo.nsf/docid
Security /2005033108162039
NortonInternet http://service1.symantec.com/Support/tsgeninfo.nsf/docid
Security2002 /2005033108162039
NortonInternet
http://service1.symantec.com/Support/tsgeninfo.nsf/docid
Security2004(Norton
/2005033108162039
AntiVirus10)
NortonInternet http://service1.symantec.com/Support/tsgeninfo.nsf/docid
Security2005 /2005033108162039
NortonInternet http://service1.symantec.com/Support/tsgeninfo.nsf/docid
Security2006 /2005033108162039
NortonInternet
UseWindowsControlPanel,AddorRemovePrograms
Security2007
NortonInternet ftp://ftp.symantec.com/public/english_us_canada/removal
Security2008 _tools/Norton_Removal_Tool.exe
NortonInternet ftp://ftp.symantec.com/public/english_us_canada/removal
Security2009 _tools/Norton_Removal_Tool.exe
NortonInternet https://support.norton.com/sp/en/in/home/current/solution
Security2010 s/kb20080710133834EN_EndUserProfile_en_us
NortonInternet https://support.norton.com/sp/en/in/home/current/solution
Security2011 s/kb20080710133834EN_EndUserProfile_en_us
NortonInternet https://support.norton.com/sp/en/in/home/current/solution
Security2012 s/kb20080710133834EN_EndUserProfile_en_us
NortonInternet https://support.norton.com/sp/en/in/home/current/solution
Security2013 s/kb20080710133834EN_EndUserProfile_en_us
NortonInternet https://support.norton.com/sp/en/in/home/current/solution
Security2014 s/kb20080710133834EN_EndUserProfile_en_us

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NortonInternet UseWindowsControlPanel,AddorRemovePrograms
SecurityProfessional
2004
NortonMobileUpdate
UseWindowsControlPanel,AddorRemovePrograms
Agent
NortonMobileUpdate
UseWindowsControlPanel,AddorRemovePrograms
DistributionConsole
NortonPersonal
UseWindowsControlPanel,AddorRemovePrograms
Firewall
NortonRescueDisk UseWindowsControlPanel,AddorRemovePrograms
NortonSecurityOnline https://support.norton.com/sp/en/in/home/current/solution
2007 s/kb20080710133834EN_EndUserProfile_en_us
NortonSecurityOnline https://support.norton.com/sp/en/in/home/current/solution
2008 s/kb20080710133834EN_EndUserProfile_en_us
NortonSystemWorks
2004Professional UseWindowsControlPanel,AddorRemovePrograms
(NortonAntiVirus10)
NVCv5.40 UseWindowsControlPanel,AddorRemovePrograms
http://www.pandasecurity.com/homeusers/support/card?
PandaAntivirus2007
id=23210&IdIdioma=2&ref=TechPortal
PandaAntivirus http://www.pandasecurity.com/usa/homeusers/support/ca
Platinum rd/?id=55509
PandaAntivirusPro http://www.pandasecurity.com/homeusers/support/Card.a
2009 spx?id=70018
PandaAntivirusPro http://www.pandasecurity.com/usa/homeusers/support/ca
2010 rd/?id=70118
PandaAntivirusPro http://www.pandasecurity.com/usa/homeusers/support/ca
2011 rd/?Id=70218
PandaAntivirusPro http://www.pandasecurity.com/usa/homeusers/support/ca
2012 rd?id=70318
PandaAntivirusPro
UseWindowsControlPanel,AddorRemovePrograms
2013
PandaAntivirus http://www.pandasecurity.com/uk/support/?
Titanium ref=menu#homeusers
PandaGlobal http://www.pandasecurity.com/uk/support/?
Protection2009 ref=menu#homeusers
PandaGlobal http://www.pandasecurity.com/usa/homeusers/support/ca
Protection2010 rd?Id=80122
PandaGlobal
UseWindowsControlPanel,AddorRemovePrograms
Protection2011
PandaGlobal http://www.pandasecurity.com/usa/homeusers/support/ca
Protection2012 rd?id=80322
PandaGlobal
UseWindowsControlPanel,AddorRemovePrograms
Protection2013
PandaInternet http://www.pandasecurity.com/homeusers/support/card?
Security2009 id=60027
PandaInternet http://www.pandasecurity.com/usa/homeusers/support/ca
https://service.mcafee.com/webcenter/portal/cp/home/articleview?articleId=TS102253&_afrLoop=1189236747284863#!%40%40%3F_afrLoop%3D11892367472 9/15
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Security2010 rd/?id=60127&pagina=1
PandaInternet
UseWindowsControlPanel,AddorRemovePrograms
Security2011
PandaInternet http://www.pandasecurity.com/usa/homeusers/support/ca
Security2012 rd/?id=60329
PandaInternet
UseWindowsControlPanel,AddorRemovePrograms
Security2013
PandaPlatinum2006
UseWindowsControlPanel,AddorRemovePrograms
InternetSecurity
PandaTitanium2006
Antivirus+ UseWindowsControlPanel,AddorRemovePrograms
Antispyware
PandaTitanium
Antivirus2004version UseWindowsControlPanel,AddorRemovePrograms
3.0
PandaTitanium
UseWindowsControlPanel,AddorRemovePrograms
Antivirus2005
PandaUltrabook
UseWindowsControlPanel,AddorRemovePrograms
Protection
http://esupport.trendmicro.com.au/1/HowdoIremove
PCcillin2000forNT oldornewversionsofTrendMicroproductsinmy
comp.aspx
http://esupport.trendmicro.com.au/1/HowdoIremove
PCcillin2003 oldornewversionsofTrendMicroproductsinmy
comp.aspx
PCcillinInternet
https://esupport.trendmicro.com/enus/home/index.aspx
Security2005
PCcillinInternet
https://esupport.trendmicro.com/enus/home/index.aspx
Security2007
http://www.pctools.com/kb/article/unabletouninstallpc
PCToolsAntiVirus5.0
toolssecurityproduct586.html
PCToolsInternet http://www.pctools.com/kb/article/unabletouninstallpc
Security9 toolssecurityproduct586.html
PreyAntiTheft UseWindowsControlPanel,AddorRemovePrograms
http://kb.freedom.net/index.php?
RadialPoint
ToDo=view&Frame=1&questId=753&catId=13
RisingAntivirus UseWindowsControlPanel,AddorRemovePrograms
RisingFirewall2011 UseWindowsControlPanel,AddorRemovePrograms
RisingInternet
UseWindowsControlPanel,AddorRemovePrograms
Security2010
SafeworldAntiVirus UseWindowsControlPanel,AddorRemovePrograms
SECURITYZERO UseWindowsControlPanel,AddorRemovePrograms
SnukoAntiTheft UseWindowsControlPanel,AddorRemovePrograms
SophosAntiVirus http://www.sophos.com/en
version3.x us/support/knowledgebase/14179.aspx
SpamAid4.0 UseWindowsControlPanel,AddorRemovePrograms

https://service.mcafee.com/webcenter/portal/cp/home/articleview?articleId=TS102253&_afrLoop=1189236747284863#!%40%40%3F_afrLoop%3D1189236747 10/15
5/25/2017 McAfeeKBHowtoremoveincompatiblethirdpartyapplications(TS102253)

SpybotSearchand http://www.safernetworking.org/faq/howtouninstall2/
Destroy
SunbeltPersonal
UseWindowsControlPanel,AddorRemovePrograms
Firewall
SybergenSecure
UseWindowsControlPanel,AddorRemovePrograms
Desktop
SygatePersonal
UseWindowsControlPanel,AddorRemovePrograms
Firewall
SymantecAntivirus UseWindowsControlPanel,AddorRemovePrograms
SymantecAntiVirus
UseWindowsControlPanel,AddorRemovePrograms
Client
SymantecAntivirus
UseWindowsControlPanel,AddorRemovePrograms
CorporateEdition
SymantecPGPWhole
UseWindowsControlPanel,AddorRemovePrograms
DiskEncryption
TinyFirewall2005 http://tinywall.pados.hu/faq.php
TinyFirewallPro http://tinywall.pados.hu/faq.php
TinyPersonalFirewall http://tinywall.pados.hu/faq.php
TrendMicroAntiVirus
https://esupport.trendmicro.com/enus/home/index.aspx
2008
TrendMicroAntiVirus
https://esupport.trendmicro.com/enus/home/index.aspx
2009
TrendMicroAntiVirus
https://esupport.trendmicro.com/enus/home/index.aspx
2010
TrendMicroInternet
https://esupport.trendmicro.com/enus/home/index.aspx
Security2007
TrendMicroInternet http://esupport.trendmicro.com/en
Security2008 us/home/pages/technicalsupport/1038848.aspx
TrendMicroInternet http://esupport.trendmicro.com/en
Security2009 us/home/pages/technicalsupport/1038848.aspx
TrendMicroInternet http://esupport.trendmicro.com/en
Security2010 us/home/pages/technicalsupport/1038848.aspx
TrendMicroInternet http://esupport.trendmicro.com/en
SecurityPro2008 us/home/pages/technicalsupport/1038848.aspx
TrendMicroInternet http://esupport.trendmicro.com/en
SecurityPro2009 us/home/pages/technicalsupport/1038848.aspx
TrendMicroInternet http://esupport.trendmicro.com/en
SecurityPro2010 us/home/pages/technicalsupport/1038848.aspx
TrendMicroInternet
UseWindowsControlPanel,AddorRemovePrograms
Securityv11
TrendMicroPCcillin
https://esupport.trendmicro.com/enus/home/index.aspx
2006
TrendMicroTitanium http://esupport.trendmicro.com/en
InternetSecurity us/home/pages/technicalsupport/1105809.aspx
TrendMicroTitanium
https://esupport.trendmicro.com/enus/home/index.aspx
Antivirus+2013

https://service.mcafee.com/webcenter/portal/cp/home/articleview?articleId=TS102253&_afrLoop=1189236747284863#!%40%40%3F_afrLoop%3D1189236747 11/15
5/25/2017 McAfeeKBHowtoremoveincompatiblethirdpartyapplications(TS102253)

TrendMicroTitanium https://esupport.trendmicro.com/enus/home/index.aspx
InternetSecurity2013
TrendMicroTitanium
https://esupport.trendmicro.com/enus/home/index.aspx
MaximumSecurity
TrendMicroTitanium
MaximumSecurity https://esupport.trendmicro.com/enus/home/index.aspx
2013
TrendMicroTitanium https://esupport.trendmicro.com/enus/home/index.aspx
TrendMicro
UseWindowsControlPanel,AddorRemovePrograms
VirusBuster2005
TrendMicro
UseWindowsControlPanel,AddorRemovePrograms
VirusBuster2006
TrendMicro
UseWindowsControlPanel,AddorRemovePrograms
VirusBuster2007
TrendMicro
UseWindowsControlPanel,AddorRemovePrograms
VirusBuster2008
TrendMicro
UseWindowsControlPanel,AddorRemovePrograms
VirusBuster2009
TrendMicroVirus
UseWindowsControlPanel,AddorRemovePrograms
Buster
http://esupport.trendmicro.com/solution/en
TrendOfficeScan
us/1039283.aspx
TrendOfficeScan95 http://esupport.trendmicro.com/solution/en
3.51 us/1039283.aspx
TrendOfficeScan http://esupport.trendmicro.com/solution/en
3.51 us/1039283.aspx
TrendPCcillin2000 UseWindowsControlPanel,AddorRemovePrograms
TrendPCcillin2002 UseWindowsControlPanel,AddorRemovePrograms
TrendPCcillin98 UseWindowsControlPanel,AddorRemovePrograms
TrendServerProtect
UseWindowsControlPanel,AddorRemovePrograms
5.11
VBusterWindows
UseWindowsControlPanel,AddorRemovePrograms
Interface2004
V3Pro2004 UseWindowsControlPanel,AddorRemovePrograms
VirusBusterfor
UseWindowsControlPanel,AddorRemovePrograms
Windowsversion4.7
VirusBUSTERII UseWindowsControlPanel,AddorRemovePrograms
WebrootInternet
https://www.webroot.com/gb/en/support/supporthome
SecurityEssentials
Webroot
https://www.webroot.com/gb/en/support/supporthome
SecureAnywhere
WinMagicSecureDoc
UseWindowsControlPanel,AddorRemovePrograms
DiskEncryption
Yahoo!Dashboard UseWindowsControlPanel,AddorRemovePrograms
ZoneAlarmAnti http://www.zonealarm.com/security/enus/products/free
Spyware antivirusplusfirewall/uninstall.htm#
https://service.mcafee.com/webcenter/portal/cp/home/articleview?articleId=TS102253&_afrLoop=1189236747284863#!%40%40%3F_afrLoop%3D1189236747 12/15
5/25/2017 McAfeeKBHowtoremoveincompatiblethirdpartyapplications(TS102253)

http://www.zonealarm.com/security/enus/products/free
ZoneAlarmAntivirus
antivirusplusfirewall/uninstall.htm#
ZoneAlarmExtreme http://www.zonealarm.com/security/enus/products/free
Security antivirusplusfirewall/uninstall.htm#
http://www.zonealarm.com/security/enus/products/free
ZoneAlarmFree
antivirusplusfirewall/uninstall.htm#
ZoneAlarmPro http://www.zonealarm.com/security/enus/products/free
Firewall2015 antivirusplusfirewall/uninstall.htm#
ZoneAlarmPro http://www.zonealarm.com/security/enus/products/free
Firewall2014 antivirusplusfirewall/uninstall.htm#
ZoneAlarmSecurity http://www.zonealarm.com/security/enus/products/free
Suite antivirusplusfirewall/uninstall.htm#
ZoneAlarmAntiVirus http://www.zonealarm.com/security/enus/products/free
2008 antivirusplusfirewall/uninstall.htm#
ZoneAlarmAntiVirus http://www.zonealarm.com/security/enus/products/free
2009 antivirusplusfirewall/uninstall.htm#
ZoneAlarmExtreme http://www.zonealarm.com/security/enus/products/free
Security2013 antivirusplusfirewall/uninstall.htm#
ZoneAlarmExtreme http://www.zonealarm.com/security/enus/products/free
Security2014 antivirusplusfirewall/uninstall.htm#
ZoneAlarmExtreme http://www.zonealarm.com/security/enus/products/free
Security2015 antivirusplusfirewall/uninstall.htm#
http://www.zonealarm.com/security/enus/products/free
ZoneAlarmFirewall
antivirusplusfirewall/uninstall.htm#
http://www.zonealarm.com/security/enus/products/free
ZoneAlarmFree2012
antivirusplusfirewall/uninstall.htm#
ZoneAlarmFree http://www.zonealarm.com/security/enus/products/free
Antivirus+Firewall antivirusplusfirewall/uninstall.htm#
ZoneAlarmFree http://www.zonealarm.com/security/enus/products/free
Firewall antivirusplusfirewall/uninstall.htm#
ZoneAlarmInternet http://www.zonealarm.com/security/enus/products/free
Security2007 antivirusplusfirewall/uninstall.htm#
ZoneAlarmInternet http://www.zonealarm.com/security/enus/products/free
Security2009 antivirusplusfirewall/uninstall.htm#
ZoneAlarmInternet http://www.zonealarm.com/security/enus/products/free
Security2012 antivirusplusfirewall/uninstall.htm#
ZoneAlarmInternet http://www.zonealarm.com/security/enus/products/free
Security2013 antivirusplusfirewall/uninstall.htm#
ZoneAlarmInternet http://www.zonealarm.com/security/enus/products/free
Security2014 antivirusplusfirewall/uninstall.htm#
ZoneAlarmInternet http://www.zonealarm.com/security/enus/products/free
Security2015 antivirusplusfirewall/uninstall.htm#
ZoneAlarmPro UseWindowsControlPanel,AddorRemovePrograms
ZoneAlarmPro2008 UseWindowsControlPanel,AddorRemovePrograms
ZoneAlarmPro2009 UseWindowsControlPanel,AddorRemovePrograms
ZoneAlarmPRO UseWindowsControlPanel,AddorRemovePrograms
https://service.mcafee.com/webcenter/portal/cp/home/articleview?articleId=TS102253&_afrLoop=1189236747284863#!%40%40%3F_afrLoop%3D1189236747 13/15
5/25/2017 McAfeeKBHowtoremoveincompatiblethirdpartyapplications(TS102253)

Antivirus+Firewall
2013
ZoneAlarmPRO
Antivirus+Firewall UseWindowsControlPanel,AddorRemovePrograms
2014
ZoneAlarmPRO
Antivirus+Firewall UseWindowsControlPanel,AddorRemovePrograms
2015
ZoneAlarmPro
UseWindowsControlPanel,AddorRemovePrograms
Firewall2013
ZoneAlarmSecurity
UseWindowsControlPanel,AddorRemovePrograms
Suite5.5
ZoneAlarmwith
UseWindowsControlPanel,AddorRemovePrograms
Antivirus5.5


ListofincompatibleapplicationsforMac

DoorStopX
IntegoNetBarrierX4
IntegoNetBarrierX5
IntegoNetBarrierX6
IntegoVirusBarrier10
IntegoVirusBarrierX4
IntegoVirusBarrierX6
IntegoVirusBarrierX5
KasperskyAntiVirusforMac
LittleSnitchv1&2
McAfeeEndpointSecurityforMac(Enterprise)
McAfeeVirusScanforMac8.6(Enterprise)
McAfeeVirusScanforMac8.6.1(Enterprise)
McAfeeVirusScanforMac9.0(Enterprise)
RadialPoint
Sophosv3.86
Sophosv4.9
SymantecNortonAV8
SymantecNortonAV9
SymantecNortonAV11



RelatedInfomation
CAUTION:MicrosoftnolongersupportsWindowsXPorVista.ThiscouldputyourPCat
riskfromnewthreats.McAfeestronglyrecommendsthatyouupgradeyourPC'soperating
systemtoanewerversionassoonaspossible.

McAfeesupportforMcAfeeproductsrunningXPorVistaislimited:

WindowsXP
McAfeecanonlyprovide"besteffort"technicalsupportforMcAfeeproducts
installedonWindowsXP.
ThecurrentMcAfeeSecuritySuitesdonotsupportWindowsXP.Version12.8
isthemostrecentSecuritySuitetosupportWindowsXP.
FordetailsonMicrosoft'sendofsupportforWindowsXP,seeMicrosoft's
advisory.

WindowsVista
AswithWindowsXP,only"besteffort"technicalsupportwillbeprovidedfor
McAfeeproductsinstalledonWindowsVista.
https://service.mcafee.com/webcenter/portal/cp/home/articleview?articleId=TS102253&_afrLoop=1189236747284863#!%40%40%3F_afrLoop%3D1189236747 14/15
5/25/2017 McAfeeKBHowtoremoveincompatiblethirdpartyapplications(TS102253)

FordetailsonMicrosoft'ssupportforWindowsVista,seeMicrosoft'sProduct
Lifecyclepage.

PreviousDocumentID
TS100868

https://service.mcafee.com/webcenter/portal/cp/home/articleview?articleId=TS102253&_afrLoop=1189236747284863#!%40%40%3F_afrLoop%3D1189236747 15/15