MEMO

MEMO
FROM: MANAGER, AUDIT (HEAD OFFICE)
TO: 1. MANAGER, FINANCE
2. MANAGER, ACCOUNT
3. MANAGERS, SPA
-ELSIE ESINAM SEDZRO
-ERICA BLANKSON
DATE: 2ND JANUARY, 2015
SUBJECT: DOREEN EMEFA OGE ADDO
We detected during a post audit that the above named staff (Doreen Emefa Oge
Addo) was absent from post from 23rd December 2014 noon to 25th December
2014 noon, WITHOUT A VALID EXCUSE DUTY.
Please give us feedback as to whether she has submitted an approved medical

report to enable us process her remuneration in line with the Labour Law and
efficient Corporate Governance Practice.
Cc:
Executive Chairman
Administration & Business Manager
Manager, Finance
Manager, Account
Managers, Spa -Elsie Sedzro
-Erica Blankson
Internal Audit Supervisor, SPA
Account Supervisor, SPA
MEMO
FROM: EXECUTIVE CHAIRMAN
TO: ALL CONSULTING DOCTORS
DATE: 21ST APRIL, 2015
SUBJECT: A FREEZE ON REQUISITIONS TO SUNSHINE

DIAGNOSTIC CENTRE
Certain allegations and queries have been raised by Acacia

Health Insurance and other clients of our noble institution
As a result of these queries raised, there appeared to be

issues that may border on professional misconduct and
unethical behavior
As a result of this, I am personally very concerned to

investigate and make sure that the professional image of Holy
Trinity Medical Centre is not compromised
In view of this, I have personally put an IMMEDIATEFREEZE

ON ALL FORMS OF REQUESTS TO SUNSHINE
DIAGNOSTIC CENTRE (until the completion of my
investigations).
By: DR. FELIX ANYAH

(EXECUTIVE CHAIRMAN)
MEMO
FROM: ADMINISTRATION & BUSINESS MANAGER
TO: ALL STAFF
DATE: 22ND JUNE, 2015
SUBJECT: WITHDRAWAL OF SERVICE-UNICREDIT
This is to inform all staff that UNICREDIT is no longer on our

Retainers Company List.
Management have therefore taken UNICREDITS name from

the list of companies that access services on credit from our
facility.
All staff are to take note and attend to UNICREDIT on cash

basis.
Thank you.
MEMO
TO: ALL STAFF
DATE: 1ST DECEMBER, 2015
SUBJECT: WITHDRAWAL OF SERVICE-GTUC
This is to inform all staff that GHANA TELECOM

UNIVERSITY COLLEGE (GTUC) is no longer on our Retainers
Company List.
Management have therefore taken GTUCS name from the list

of companies that access services on credit from our facility.
All staff are to take note and act accordingly.
Thank you.
MEMO
TO: ALL STAFF
DATE: 16TH JULY, 2015
SUBJECT: SUSPENSION OF SERVICE
1. NATIONWIDE MUTUAL HEALTH (NMH)

2. BARCLAYS (NMH)
This is to inform all staff that NMHS account has been

SUSPENDED EFFECTIVE 16TH JULY 2015 (1:45PM) for
OVERDUE OUTSTANDING BALANCE.
Management therefore wishes to inform all staff to take note

of this new development.
Any further actions will be communicated.
Thank you.
MEMO
TO: ALL STAFF
DATE: 22ND JULY, 2015
SUBJECT: PAYMENT ON ACCOUNT-AVIS LAND TOUR
This is to inform all staff that AVIS are now on ACCOUNT

with immediate effect.
This means that they can no longer access services from our
facility on credit basis.
Management has therefore taken AVIS name from the list of

credit retainer companies on our facility.
All staff are to take note and attend to AVIS LAND TOUR on
cash basis.
Thank you.
MEMO
TO: ALL STAFF
DATE: 19TH AUGUST, 2015
SUBJECT: EXHAUSTING OF CREDIT LIMIT (CHARTER HOUSE)
This is to inform all staff that CHARTER HOUSE have

exhausted their credit limit as indicated by OUR NEW
SOFTWARE.
This was communicated to CHARTER HOUSE on 17th July

2015.
The software has therefore automatically suspended service

to Charter House on credit basis.
All staff are to take note of this development.
Any subsequent developments will be communicated in due

course.
Thank you.
MEMO
TO: ALL STAFF
DATE: 19TH AUGUST, 2015 @10am
SUBJECT: EXHAUSTING OF CREDIT LIMIT (ASHFOAM)
This is to inform all staff that ASHANTE FOAM FACTORY

have exhausted their credit limit as indicated by OUR NEW
SOFTWARE.

to Ashfoam on credit basis.

course.
Thank you.
MEMO
TO: ALL STAFF
SUBJECT: REINSTALATION OF SERVICES ON CREDIT

(CHARTER HOUSE)
This is to inform all staff that the credit account of

CHARTER HOUSE has been reinstalled.
The staff of CHARTER HOUSE are therefore to be attended

to on credit basis.
All staff are to take note of this development as well.

course.
Thank you.
MEMO
TO: ALL STAFF
DATE: 4TH SEPTEMBER, 2015
SUBJECT: EXHAUSTING OF CREDIT LIMIT (PINORA)
This is to inform all staff that PINORA have exhausted their

credit limit as indicated by OUR NEW SOFTWARE.

to PINORA on credit basis.

course.
Thank you.
MEMO
TO: ALL STAFF
SUBJECT: EXHAUSTING OF CREDIT LIMIT (BARBEX)
This is to inform all staff that BARBEX have exhausted their

credit limit as indicated by OUR NEW SOFTWARE.

to BARBEX on credit basis.

course.
Thank you.
MEMO
FROM: FINANCE TEAM
TO: EXECUTIVE CHAIRMAN
SUBJECT: CASH FLOW STATEMENT FOR RENEWAL OF SG

GHANA BANK OVERDRAFT OF GH100,000.00
Please find attached cash flow statement for renewal of

GH100,000.00 overdraft facility from SG Bank.
The 12-months cash flow statement starts from October

2015 and ends on September 2016 with a surplus of
GH2,166,550.00.
Our current overdraft facility with them will expire on 30th

September 2015.
The requirements for the renewal include:
1. Board Resolution to Renew theOverdraft

2. Letter To Renew The Overdraft Facility
3. 2014 Final Account
4. Cash Flow Projection for the next 12 months
Please the first three requirements have already been

submitted to SG Ghana Ltd.
Thank you.
MEMO
FROM: FINANCE TEAM
SUBJECT: STATEMENT OF ACCOUNT FOR ELECTRICITY

COMPANY OF GHANA ENDING 18TH SEPTEMBER 2015
Please find attached three different statement of account

for Electricity Company of Ghana
The statements are as follows:
1. BILLS, PAYMENTS & WITHHOLDING TAXES.

This statement shows the trend of bills, attendance,
Payments and Withholding taxes for Electricity Company
of Ghana. The overdue outstanding balance (that is,
excluding August 2015 bill) is GH716,162.78 indicated
as (a) on statement 1.
2. PAYMENTS ONLY
This statement shows the trend of Bills Without Tax as
well as Payments Without Taxfor Electricity Company of
Ghana. The last payment of GH500,000.00 by ECG
covers April 2015 bill and part of May 2015 bill. This
implies that they have not paid GH48,450.82 of May
2015 medical bill. They have also not paid June 2015 and
July 2015 bills which are all overdue. Hence their overdue
cash outstanding balance excluding August 2015 bill is
GH595,506.56.
3. WITHHOLDING TAXES ONLY

This statement shows the trend of Withholding Taxes
paid by ECG. The statement indicates that, withholding
taxes for Jan 2013, April 2013, May 2014, Dec 2014, Jan
2015, Feb 2015 and March 2015 are yet to be received.
Thank you.
MEMO
TO: ALL STAFF
DATE: 1ST OCTOBER, 2015
SUBJECT: WITHDRAWAL OF SERVICE ON CREDIT-UNIBANK
This is to inform all staff that UNIBANK is no longer on our

Management have therefore taken UNIBANKS name from

facility.
All staff are to take note and attend to UNIBANK on cash

basis.
Thank you.
MEMO
TO: ALL STAFF
SUBJECT: WITHDRAWAL OF SERVICE ON CREDIT-SG GHANA
This is to inform all staff that SOCIETE GENERALE GHANA

is no longer on our Retainers Company List.
Management have therefore taken SOCIETE GENERALES

name from the list of companies that access services on
credit from our facility.
All staff are to take note and attend to SOCIETE GENERALE

on cash basis.
Thank you.
MEMO
TO: ALL STAFF
SUBJECT: INTRODUCTION OF NEW RETAINER COMPANY
WILKINS ENGINEERING LTD
This is to inform all staff that WILKINS ENGINEERING LTD

has join our Retainers Company List effective 1st October
2015.
Management therefore wishes to inform all staff to attend to

their staff with the best noted quality health care delivery.
Their company details are as follows:
Company Code: WILKINS
Mode of Introduction: Staff ID Card/ (Staff List at OPD)
Eligible Members: ONLY STAFF (NO DEPENDANTS)
Eligible Services: ALL SERVICES
Approval Letters: All Surgeries, Dental Procedures above

GH400.00, and Optical Lenses & frames above GH500.00
Thank you.
MEMO
TO: ALL DEPARTMENTS
DATE: 14th JUNE, 2016
SUBJECT: DENTAL SERVICE EXCLUSION-GLICO HEALTHCARE
This is to inform you thatGLICO HEALTHCARE card holders

are not entitled to dental serviceseffective 14th June 2016.
Management therefore entreats you not to attend GLICO

card holders on credit basis
They can however be attended to Only On Cash Basis.
Thank you.
MEMO
FROM: FINANCE TEAM
DATE: 7TH OCTOBER, 2015
SUBJECT: STATEMENT OF ACCOUNT
Please find attached statement of account for our Banks
The statement are as follows:
1. SocieteGenerale Ghana Bank.

a) Balance as @ Tuesday (6/10/2015)
The statement labelled F1 showsbank balance of
GH163,528.21 as the close of Tuesday(6/10/2015)
Our expected balance on Wednesday (7/10/2015) morning is

therefore beGH163,528.85.
It is with this expectation that we have processed these

cheques for approval and payment.
b) Total Cheques Written (F2)
Fourteen(14)SG Ghanacheques totaling GH99,956.56 have

been written from the SG Ghana account.
The breakdown of thesecheques are as follows:

October 2015 clinic Electricity bill-Gh43,215.00
Drug Purchases (3 cheques)- GH 9,121.74
Admin Expenses(8cheques)- GH 41,359.38
Terminal Benefit(2 ex-staff)- GH 6,260.35
With our current balance of GH163,528.85, we will be able

to hour our written cheques totaling GH99,956.56.
There will still be a balance of GH63,572.29 to caiter for

other salary cheques that are yet to be issued.
Thank you.
MEMO
FROM: FINANCE TEAM
The statement is as follows:
2. Agricultural Development Bank (R.R.C).

a) Balance as @Tuesday (6/10/2015)
The statement labelled F1 showsbank balance ofGH351,
604.95as the close ofTuesday (6/10/2015)
SUMMARIZED BANK STATEMENT GH
Bank balance @ close of Tuesday (6/10/2015) 351, 604.95
Add:Cash Sales deposited on Wednesday (7/10/15) 14,206.50
Expected balance @close ofWednesday (7/10/15)365,811.45
b) Total Cheques Written

Sixty-one (67) ADB-RRC cheques totaling GH218,789.02 have
been written from the ADB-RRC account.
The breakdown of these cheques is as follows:
September 2015Specialist Allowances(22 cheques)-

Gh65,311.42
September 2015LocumAllowances(23 cheques)-
Gh62,718.78
Other Admin Expenses(22cheques)- GH 90,758.82
With our current bank balance of GH365,811.45 we will be

able to honor our written cheques of GH218,789.02with our
expected balance of GH147,022.25to caiter for other salary
and other administrative related cheques that are yet to be
issued.
Thank you.
MEMO
FROM: FINANCE TEAM
SUBJECT: BANK RECONCILIATION STATEMENT-ECOBANK
Please find attached reconciled statement for our Ecobank Account

ending 30th September, 2015.
1. Reconciled Statement ending 30/09/2015
The attached document labelled F1 shows a reconciled cash

book balance of GH110,000.12 as at 30/09/2015 which agrees
with the bank balance.
The Ecobank account was opened in June 2015 mainly to

receive payment of Medical bills from Ecobank Ghana Ltd.
Total Payments of GH129,073.97 (4 transactions) have been

made into the account as @ 30/9/2015. These are payments
for medical bills from April 2015 to July 2015 paid from
24/6/2015 to 1/9/2015 respectively from Ecobank Ghana Ltd.
The Ecobank account was used to purchase Products for Spa

from China on 14/07/2015.
The cost of the transaction was USD5,700.00which was
converted as GH18,258.00 with a bank charge of GH413.10.
Nine(9) transactions cleared through the account totaling

GH19,073.85.
The cashbook balance was arrived at as follows:
Total Medical bill Payments receivedGH129,073.97
Less: Payments(9) from the account (GH19,073.85)
Cashbook Balance as @ 30/9/2015 GH110,000.12
2. Bank Statement ending 30/09/2015

The attachments labelled F2 are Ecobank statements from July
2015 to September 2015.
The statement begins with an opening balance of GH38,271.89

on 1/7/2015 and ends with a closing balance of GH110,000.12 on
30/9/2015 which in effect reconciles with our cash book balance.
The bank charges of Ecobank are moderate compared to ADB and

SSB, but quiet on a high compared to GH12.00 of Merchant bank.
It is however worth noting that, bank charges are mostly based

on the volume of transactions in the account.
MEMO
FROM: FINANCE TEAM
SUBJECT: BANK RECONCILIATION STATEMENT-MERCHANT
Please find attached reconciled statement for our UNIVERSAL

MERCHANT BANK Account ending 30th September, 2015.
1. Reconciled Statement ending 30/09/2015
The attached document labelled F1 shows a reconciled cash

book balance of GH136,720.95 as at 30/09/2015 which
agrees with the bank balance.
A total of 130 transactions cleared through the account

amounting to GH740,001.10
All the transactions that cleared have been verified as

approved transactions
A total of 32 payments amounting to GH755,873.45were

made into the bank account.
All the payments have been verified and duly recorded.
Most of the payments are for medical bills made by Merchant

bank.
At the close of September 2015, the cashbook balance was

GH36,720.95.
There are two postdated cheques written on the merchant
account that are expected to clear on 1/10/2015 and
16/10/2015 respectively as indicated on page 3 of F1.
The clearing of these 2 postdated cheques will send the

account to negative GH10,153.42.
However, we expect Merchant Bank to pay their August

medical bill of GH22,688.22 into the account by 14/10/2015.
This payment will give as an anticipated positive balance in the

account.
2. Bank Statement ending 30/09/2015

The attachments labelled F2 are Merchant Bank statements from
January 2015 to September 2015.
The statement begins with an opening balance of GH32,256.19

on 1/1/2015 and ends with a closing balance of GH36,720.95 on
30/9/2015 which in effect reconciles with our cash book balance.
MEMO
FROM: FINANCE TEAM
SUBJECT: NATIONWIDE MUTUAL HEALTHCARE STATEMENT
Please find attached statement for Nationwide Mutual

Healthcare/(Barclays) as at 15th October 2015.
1. Nationwide Mutual Healthcare Statement (Jan 2012-Sept

2015)
The attached document labelled S1 shows a statement on NMH

account ending 16th September 2015. The closing balance on
the NMH Account is GH355,616.95.(B1)
The Reconciled balance as at 23th June 2015 is

GH302,750.97 (R1).
2. Barclays Statement (Jan 2012-Sept 2015)
The attached document labelled S2 shows a statement on

Barclays account ending 16th September 2015. The closing
balance on the Account is GH171,229.35.(B2)

GH360,960.90.(R2).
3. Summary Statement (Jan 2012-Sept 2015)

The attached document labelled S3 shows a summary
statement for both NMH and Barclays accounts ending 16th
September 2015.

GH663,711.87.(R). this is a total of reconciled balances for
NMH and Baclarys named (R1) and (R2) on the respective
statements.
(P) on the summary statement indicates NET AMOUNT

PAYABLE after deducting withholding tax. The net amount
payable is GH843,914.99 as at 1st July 2015.
Holy Trinity has received a total of GH600,000.00 as

payment on Account from Nationwide Mutual Healthcare
This brought the outstanding cash balance to

GH243,917.99(B1) and Withholding tax balance to
GH44,416.74as at 1st September 2015.
On 16th September, 2015 three medical bills totaling

GH238,511.57 were submitted. Taking 5%Withholding tax
brings the bills to GH226,585.99.
Therefore, the total outstanding cash balance as @15/10/2015

is GH470,503.98(D). This is the total of (B) and (C).
The total outstanding Withholding tax will be

GH56,342.32(E) ie. (44,416.74+11,925.58)
Total Outstanding Balance As @ 15/10/2015 is

GH526,846.30(F) ie. (470,503.98+11,925.58)
MEMO
TO: ALL STAFF
SUBJECT: WITHDRAWAL OF SERVICE ON CREDIT-ELECTRICITY

COMPANY OF GHANA
This is to inform all staff that E.C.G is no longer on our

Management have therefore taken E.C.GS name from the list

of companies that access services on credit from our facility.
All staff are to take note and attend to E.C.G on cash basis.
Thank you.
MEMO
TO: ALL STAFF
DATE: 4th NOVEMBER, 2015
SUBJECT: EXCELLENT CUSTOMER CARE SKILLS
All staff are urged to put up good customer care skills to all our clients
in these hard economic situation in our nation Ghana.
This will help us to retain our loyal clients who will in turn sell our
excellent customer care services to their friends and relatives for us
to get more clientele base.
We should also bear in mind that its the clients money that feed us, as
such, we must treat them well.
An infectious smile to a client is enough to heal their sickness.
Lets all remember to:
1. Welcome our royal clients with an infectious smile. Hello, you are
welcome, how may I help you?
2. Talk to them in humility just as we say they are our royals. Thus
using please, sorry and thank you, where necessary.
3. Give them quick and accurate services.
Lets all emulate our slogan, as we are doing onto the lord:
WE LOVE
WE CARE
WE COMFORT
Thank you.
19th November, 2015
Dr. Dee Otibu-Asare

West Africa Noble Forum
P.O.Box WJ910
Weija, Accra, Ghana
Dear Noble,
RE: LAUNCH OF 3-BOREHOLE PROJECTS
We are pleased to receive your letter on the above project dated 6th
November, 2015. We find it a very laudable project as a healthcare
institution.
Holy Trinity Medical Centre/Spa even recently as part of our

corporate responsibilities constructed three(3) boreholes: One(1) for
the Sogakope Community and Two(2) just behind the Spa wall.
We want to reiterate that, we share in this noble course and are please
to donate (GH1,000.00) One Thousand Ghana Cedis towards this noble
course
Thank you.
Yours Sincerely,
..
Dr. Felix Anyah

(Executive Chairman)
MEMO
TO: ALL STAFF
DATE: 13TH JANUARY, 2016
SUBJECT: INTRODUCTION OF NEW RETAINER COMPANY-
STARLIFE ASSURANCE COMPANY LTD
This is to inform all staff that STARLIFE ASSURANCE CO. LTD

has join our list of Retainer Company effective 13th January, 2016.

their staff and dependants with the best noted quality health
care delivery.
Please do not confuse them for Star Assurance Co. Ltd as they
are two separate entities. This is STARLIFE.
Company Code: STARLIFE
Mode of Introduction: Staff ID card/ (Staff List at OPD)
Eligible Members: STAFF (5 DEPENDANTS-age limit is 18yrs)
Approval Letters: All Surgeries, Dental Procedures, Optical

Lenses & frames
Thank you.
MEMO
TO: ALL STAFF
DATE: 20thJANUARY, 2016
SUBJECT: MONTHLY STAFF GENERAL MEETING
All staff are being informed of a monthly staff meeting to be held on
every last Wednesday of each month.
Venue:Third Floor
Time: 2:00pm prompt
Agenda:
1. Staff Motivation (Awards)based on our organizational core
values (as attached)
2. Departmental Report
3. Any other matters
Please note that all staff are part of the Staff Awards Committee.
That is, voting will be done by all staff.
All staff (both on-duty and off- duty) should endeavor to be there.
Thank you.
Organizational Core Values
1. Infectious Smile
2. Honesty
3. Punctuality
4. Team Player
5. Good Communication Skills
6. Good Leadership
7. Productivity
8. Good Customer Service
9. Commitment
10.Most promising
11.Truthfulness
12.Neatness
13.Sense of Responsibility
14.Technical Competence
15.Follow-up on Patients
16.Assertiveness
17.Attention to Details (Meticulous)
18.Excellent Organizer
19.Initiative
20.Affable
MEMO
TO: ALL STAFF
DATE: 22ND JANUARY, 2016
SUBJECT: EMERGENCY STAFF GENERAL MEETING
All staff are being informed of an EMERGENCY staff

meeting with the ExecutiveChairman on Saturday 23rd
January, 2016.
Venue: Third Floor
Time: 2:00pm prompt
All staff (both on-duty and off- duty) should endeavor to be

there.
Thank you.
MEMO
FROM : ACCOUNTS DEPARTMENT
TO : EXECUTIVE CHAIRMAN
DATE : 15THJANUARY, 2016
SUBJECT : 2015 ANNUAL REPORT
Business performance during the year 2015 was generally low as most
government policies and economic conditions did not support most
businesses.
Most companies as a result of these economic conditions, had to take
drastic survival measures which include strategies to cut down on cost
including medical cost, downsizing, restructuring, reluctant to enter
into new businesses, among many others.
For instance, on 1st April, 2015 Citi Business News reported on
(http://citifmonline.com) that Coca Cola Company Limited intends to
lay off 238 workers, 180 by Mantrac Ghana, 58 by Cadbury Ghana
Limited and 26 by Novotel Hotel. Hundreds of miners as well as
workers in most manufacturing companies are also expected to be sent
home this year. Earlier the Industrial and Commercial Workers Union
told Citi Business News over 560 of its members from January to early
March this year were laid off.
Many businesses folded up as a result of these economic conditions.
This is the general indication of how tough the economy was to

businesses in 2015.It is against these economic conditions that we
operated in 2015.
This report covers from January to December 2015 is based on
7(seven) schematic arears namely Human Resource, Procurement,
Marketing, Customer Care, Projects, SWOT Analysis, and 2016
Projections.
HUMAN RESOURCE:
The human resource capacity of the Account/Finance department was
reasonably adequate in 2015. We started with a staff strength of
4(Four) in January 2015 and remained 3(three) staff since April 2015.
We had one
Thank you.
MEMO
TO: ALL STAFF
SUBJECT: STAFF GENERAL MEETING
All staff are being informed of our staff meeting with the
ExecutiveChairmantoday 27thJanuary, 2016.
Venue: Third Floor
Time:3:00pm prompt
All staff (both on-duty and off- duty) should endeavor to be

there.
ITEM 13 IS FULLY ASSURED
Thank you.
MEMO
TO: ALL STAFF
DATE: 28TH JANUARY 2016
CAPITAL BANK
This is to inform all staff that CAPITAL BANK has join our
Retainers Company List effective 28th January 2016.

Company Code: CAP BANK
Mode of Introduction: Staff ID Card/ (Staff List on OPD

Computers)
Eligible Members:STAFF &(4 DEPENDANTS less than 18yrs)
Please find below their exclusion list.
Thank you.
CAPITAL BANK EXCLUSION LIST
1. INFERTILITY TREATMENT AND RELATED DRUGS
2. IMPOTENCY AND RELATED DRUGS
3. WEIGHT MANAGEMENT AND RELATED DRUGS
4. BODY ENHANCEMENT DRUGS
5. COST OF DENTURES AND RELATED DRUGS
6. PLASTIC SURGERY
7. ACCIDENT COVERED BY 3RD PARTY OF EMPLOYERS
LIABILITY
8. COST OF DENTURES, BRACES AND COSMETIC CROWN AND
SURGERY
MEMO
TO: ALL STAFF
DATE: 20TH FEBRUARY, 2016 @9:40am
SUBJECT: EXHAUSTING OF CREDIT LIMIT (COSMOPOLITAN)
This is to inform all staff that COSMOPOLITAN INSURANCE

have exhausted their credit limit as indicated by OUR NEW
SOFTWARE.

to COSMOPOLITAN on credit basis.

course.
Thank you.
MEMO
TO: ALL STAFF
DATE: 14TH MARCH 2016
UNISECURITIES (GHANA) LTD
This is to inform all staff that UNISECURITIES (GHANA)

LTD has join our Retainers Company List effective 14th March
2016.

their staff with our best noted quality health care delivery.
Company Code: UNISEC
Mode of Introduction: Staff ID Card/ (Staff List on OPD

Computers)
Eligible Members: STAFF &(5 DEPENDANTS including spouse)
Approval Letters: All Surgeries, All Dental Procedures,& Optical

Lenses & frames above GH500.00
Thank you.
MEMO
FROM: FINANCE TEAM
DATE: 7TH MARCH, 2016
SUBJECT: SUPPLIERS AGING ANALYSIS AS @ 29TH FEB 2016
Please find attached analysis of our total indebtedness to suppliers

ending 29th February 2016.
1. Our Total Debt to suppliers is GH2,360,443.98. Out of this

amount, (52.7%) GH1,243,855.65 (Over 90 Days) are due for
payment.
2. Worldwide Healthcare Ltd

a. Worldwide Healthcare Ltd is the Highest in terms of companies
that we owe. We owe them GH461,540.86(19.56%) of our total
debt stock to suppliers ending 29th February 2016. We managed
to reduce our debt to them from GH744,934.84 in November
2015 to GH461,540.86 in February 2016.
b. The breakdown of Worldwides overdue (over 90 days) invoices

are as follows:
28,845.00..June 2015 Purchases
174,064.20..July 2015 Purchases
63,475.00August 2015 Purchases
49,143.40September 2015 Purchases
52,421.60..October 2015 Purchases
40,192.70..November 2015 Purchases
408,141.90
c. It is worth mentioning that, May 2015 total purchases from
Worldwide was GH459,619.18. They were due for payment in
August 2015, but we finished payment in January 2016. We
have also paid invoices for invoices for June 2015 leaving a
balance of GH28,845.00. We have budgeted to pay June and
July 2015 invoices God willing by end of April 2016. We have
also reduced purchases from Worldwide in order to control
their debt.
3. Gokals-Laborex Ltd
a. Gokals-Laborex Ltd is the second highest in terms of companies we
owe. We owe them 15.19% (GH358,480.84) of our total debt stock
to suppliers as @ 29th February 2016. We managed to reduce our
debt to them from GH413,460.19 in November 2015 to
GH358,480.84 in February 2016.
b. The breakdown of Gokals-Laborex overdue (over 90 days) invoices

are as follows:
43,751.20..July 2015 Purchases
31,356.94September 2015 Purchases
124,097.80October 2015 Purchases
38,040.80.November 2015 Purchases

237,256.74
4. The balances of the remaining suppliers are not as alarming as that

of Worldwide and Gokals-Laborex. Even though we have a high
overdue invoices to pay, we have been able to negotiate effectively
with the suppliers to give them cheque at least every month. We
have also reduced purchases from companies that we owe much in
order to reduce their current balance as we make efforts to settle
their outstanding debt.
MEMO
TO: SAMUEL ANAGBLA
DATE: 2ND APRIL, 2016
SUBJECT: SUSPENSION
You are hereby directed by the Executive Chairman to

proceed on one week suspension effective 3rdApril, 2016
Thank you.
MEMO
TO: ISAAC PAINTSIL
SUBJECT: SUSPENSION

Thank you.
MEMO
TO: ISAAC APPIAH
SUBJECT: SUSPENSION

Thank you.
MEMO
TO: NICHOLAS KWESI LARBI
SUBJECT: SUSPENSION

Thank you.
MEMO
TO: ANANGA ALI
SUBJECT: SUSPENSION

Thank you.
MEMO
TO: THOMAS ASANTE
SUBJECT: SUSPENSION

Thank you.
MEMO
TO: ALL STAFF
DATE: 4TH APRIL, 2016 @11:15am
SUBJECT: EXHAUSTING OF CREDIT LIMIT (PREMIER MUTUAL HEALTH)
This is to inform all staff that PREMIER MUTUAL HEALTH have

SOFTWARE.

to PREMIER MUTUAL HEALTH card holders on credit basis.

course.
Thank you.
MEMO
TO: ALL STAFF
DATE: 6TH APRIL, 2016
SUBJECT: NEW SECURITY ARRANGEMENT
The following security staff have been terminated.
1. Samuel Anagbla
2. Nicholas Kwesi Larbi
3. Isaac Appiah
4. Isaac Paintsil
5. Thomas Asante
Management has started using a new security approach for

Ward, OPD, Dental, and Car park.
In the meantime, the parking of cars will be coordinated by

our Drivers, while our eight (8) undercover CIDs in plain
clothes will take control of the whole place.
Thank you.
MEMO
TO: ALL STAFF
DATE: 7TH APRIL, 2016 @11:40am
SUBJECT: EXHAUSTING OF CREDIT LIMIT (GLICO HEALTHCARE)
This is to inform all staff that GLICO HEALTHCARE have

SOFTWARE.

to GLICO HEALTHCARE card holders on credit basis.

course.
Thank you.
MEMO
TO: ALL STAFF
SUBJECT: REINSTALATION OF SERVICES ON CREDIT (GLICO)
This is to inform all staff that the credit account of GLICO

has been reinstalled.
The staff of GLICOare therefore to be attended to on credit

basis.
All staff are to take note of this development as well.

course.
Thank you.
MEMO
FROM: FINANCE TEAM
SUBJECT: CASHFLOW PROJECTION FOR APRIL 2016
Please find attached our Cashflow Projections for April, 2016.
OUR Financial Position is as follows:
1. Total Expected Income

Our income is mostly generated from the provision of medical
care to our loyal clients. That is, both PRIVATE (cash paying)
and RETAINER COMPANIES (credit paying).
Retainer companies who are our highest source of income
generation has now reduced due to the downward turn in the
economy. Most of our retainer company clientele such as
Unibank, Dizengoff, Electricity Company of Ghana, etc are no
longer on our retainership list. Similarly, revenue from SPA
conferences have not been forthcoming.
This has affected our cash inflows making us cash trap.
Cash inflow from PRIVATE clients is also not as evidenced by
the report on number of patients consulted by our doctors.
Total Expected Income for April 2016 is GH1,703,486.58,
with breakdown as follows:
a. Total Cash Sales(Private Patients) GH452,000.00
b. Total Credit Sales(Recovery from Debtors)- GH1,251,486.58
2. Total Expected Payment(Total Expenditure)
Our total expenditure has been increasing from one month to

the other. This is due increase in utility bills, persistent
increase in fuel prices, general increase in the prices of other
consumables, among other factors.
Our wage bill also keeps increasing and never reduces.
The breakdown for March 2016 overheads which are payable in

April 2016as follows:
Utility (electricity and water tariffs):GH100,000.00

Staff salaries: GH402,481.74
Suppliers:GH590,000.00
Statutory Payments: GH141,987.15
(SSNIT,PAYE, provident Fund, Withholding Tax):
Fuel & Other Running Cost:GH150,000.00
Specialist & Locum Doctors Salary: GH140,000.00
Loan Repayment: GH42,320.00
3. Net Expected Surplus/(Deficit)
From the above projections, we are making a NET DEFICIT of

GH359,100.31(ie.1,703,486.58-2,062,586.89).This implies
that we need additional GH359,100.31 from external source
to finance our activities and complete our Maternity Project.
This indicates that we are currently having a difficult

cashflow challenges.
4. Recommendations
As a matter of urgency, we make the following

recommendations to enable us increase our revenue:
a. We quickly need to take a loan of GH500,000.00to set up
theMaternity Project. Since we already have market for the
maternity, its completion will improve upon our Revenue.
Items needed to set up the maternity includes:
Theatre Machine: GH60,000.00
Anesthetic Machine: GH36,000.00
Maternity Beds: GH65,000.00
Delivery Bed: GH20,000.00
Televisions, Chairs& Fridges: GH50,000.00
Other accessories: GH150,000.00
Road Construction: GH40,000.00
Maternity & Car park Pavement: GH20,000.00
b. We should also need funds to complete our Day SPA and

Physio, since that will help increase our Revenue
c. We should also control our electricity usage by switching

off air conditioners and putting off lights when they are not
needed. There should also be routine maintenance schedules
for our equipment to reduce repairs and maintenance.
d. We should embark on aggressive marketing and also improve

upon our efficiency in the delivery of service. There should
be a conscious effort to involve all staff including doctors
to put the right balance among attitude, management and
technical services.
Finally, we pray and trust that the Lord will see us through, in
Jesus name!
Thank you.
MEMO
FROM: FINANCE TEAM
SUBJECT: MARCH 2016 EXPENDITURE
Please find below breakdown of March 2016 expenditure.
1. Total Net Staff Salaries
These are totals of net salaries paid to staff through various

banks, as well as few table tops. Our March 2016 total net staff
salaries was GH396,312.14 paid through the following banks as
follows:
a. Clinic Cash salaryGH4,977.42

b. Merchant.GH7,000.00
c. Spa Cash salary.GH7,728.00
d. ADB...GH 9,700.00
e. GCB.GH13,577.42
f. Stanbic...GH14,700.00
g. Ecobank..GH19,577.42
h. ADB-Sogakofe(SPA).GH64,510.00
i. SSB..GH139,860.00
j. Total Individual Cheques..GH114,681.88
2. Statutory Payments
The statutory payments are monthly contributions required to be
paid by law. The total statutory payment for March 2016 was
GH107,637.31 with breakdown as follows:
a. SSNIT (Tier 1)GH19,783.00
b. SSNIT (Tier 2)GH 7,165.00
c. P.A.Y.EGH34,795.12
d. Provident Fund.GH18,474.00
e. Withholding Tax.GH27,420.19
3. Other Payroll-related Payments

These are monthly canteen deductions made from staff salaries.
The total canteen for March 2016 was GH31,980.00 with
breakdown as follows:
a. Clinic Canteen..GH13,200.00
b. Spa CanteenGH18,780.00
4. Locum & Specialist Payments
18 Locum doctors and 16 Specialists were engaged in March 2016.

Their total salary was GH138,698.47with breakdown as follows:
a. Locum Doctors..GH73,698.88
b. Specialists.GH62,999.58
5. Utility (Electricity & Water)

The Utility bill for March 2016 totals GH127,334.79. It
includes electricity and water bills for Clinic, Spa, Resort, and
Farm. The breakdown is as follows:
a. Clinic Electricity Bill..GH36,410.00
b. Spa Electricity bill..GH79,056.64
c. Spa Water BillGH 9,518.46
d. Clinic Water BillGH 2,349.69
In summary, our total March 2016 payroll cheques is

GH503,949.45 and Utility is GH127,334.76 bringing our Total
Recurrent March 2016 Expenditure(excluding other running cost)
to GH631,284.24
Total Net Staff Salaries GH396,312.14

Statutory Payments GH107,637.31
Other Payroll-related Payments GH31,980.00
Locum & Specialist Payments GH138,698.47
TOTAL PAYROLL CHEQUES GH503,949.45
Utility (Electricity & Water) GH127,334.79
Total Expenditure, Excluding GH631,284.24

Other running costs
MEMO
TO: FINANCE
DATE: 31TH DECEMBER, 2015
SUBJECT: VACATION OF POST WITHOUT NOTICE BY ENOCH HOLM
This is to inform you that Enoch Holm, a customer care office

has since 24th December, 2015 not reported to work.
His action as per company policy, is deemed to have forfeited

his post without permission.
Kindly act on this memo and take his name off Payroll and
work out all his entitlement (if any) for future references.
Thank you
Cc: Executive Chairman

11th May, 2016
The Board Chairman,

Health Facilities Regulatory Authority
Accra
Dear Sir,
REPORT ON JAMMED SAFES AT THE HEALTH FACILITES REGULATORY AGENCY
1. Thank you for inviting me to remedy your jammed money safes on 14th April, 2016.
2. When I came to HEFRA office on 14th April, 2016 I interviewed the two safe users namely: Regina
Nelly Ataaya and Esther Bobie and they said that;
a. They alleged the main door to the Account office was broken into at 7:30pm on 13th April,
2016.
b. The two safes were in very good condition and used on that very day the front door was
broken into.
OBSERVATION
After due professional engineering of the money safes, my observation is that:
The money safes were tampered with by an intruder who did not know the correct numbers of the safes
but attempted to open it, thereby causing the safes to be jammed.
RECOMMENDATION
I recommend that the main door to the Account office, where the money safes are kept should have a
burglar proof door with high security pad locks.
CHARGES
The bill for my professional work is GH7,500.00
Thank you.
KUMESI KILLIAN
(TECHNICAL DIRECTOR)
MEMO
TO: BENJAMIN KLU
DATE: 11TH MAY, 2016
SUBJECT: 2 DAYS SUSPENSION WITHOUT PAY
YOU ARE HEREBY DIRECTED BY THE EXECUTIVE CHAIRMAN TO

PROCEED ON A TWO DAY SUSPENSION WITHOUT PAY EFFECTIVE
THURSDAY, 12TH MAY 2016.
MEMO
TO: ALL STAFF
E-HAN LTD
This is to inform all staff that E-HAN LTD has joined our
Retainers Company List effective 13th June 2016.

Company Code: E-HAN
Mode of Introduction: Introductory Letter/Staff List at OPD
Eligible Members:STAFF AND (ONLY ONE DEPENDANT)

Contact Details for Approval: Mrs. Gloria Boahemaa Osei

(0244790410)
Thank you.
MEMO
TO: ALL STAFF
SOVEREIGN BANK
This is to inform all staff that SOVEREIGN BANK has joined

our Retainers Company List effective 13th June 2016.

Company Code: SOV BANK
Mode of Introduction: Staff ID Card/Introductory Letter

(Staff List at OPD)
Eligible Members:STAFF AND DEPENDANTS
Approval Letters: All Surgeries, Dental Procedures, and

Optical Lenses & frames
Contact Details for Approval: Esi Wilson (0244862006)
Thank you.
MEMO
TO: ALL STAFF
DATE: 29TH JUNE, 2016
SUBJECT: UPDATE ON OAK FINANCIAL SERVICE
This is to inform all staff that OAK FINANCIAL SERVICE

(OAK) have rescinded their decision to go to Private
Insurance effective 1st July 2016.
All staff should take note of this update and attend to them
accordingly.
This MEMO supercedes the earlier MEMO sent of 22nd June

2016.
Thank you.
MEMO
TO: ALL STAFF
DATE: 13TH JUNE, 2016
SUBJECT: SUSPENSION OF SERVICE-COSMOPOLITAN

HEALTH INSURANCE
This is to inform all staff that the account

ofCOSMOPOLITAN HEALTH INSURANCE has been
SUSPENDED EFFECTIVE 13TH JUNE 2016.

Thank you.
MEMO
FROM: ACCOUNTS DEPT
SUBJECT: BANK BALANCES AS @30TH JUNE 2016& CHEQUE

STOCK
1. Please these are the bank balances as @ 30th June 2016.

a. ZENITH BANK.GH 1,189.90
b. BARCLAYS BANK.GH45,987.17
c. MERCHANT BANK.GH 38,993.31
d. ECOBANK.GH 2,210.06
e. ADB(SPA-MAIN).GH77,455.78
f. ADB(SPA-IMPREST).GH 7,137.21
g. ADB(CLINIC-RRC).GH 13,864.40
h. SG GHANA(KANESHIE)GH-49,945.75
Please we have an overdraft of GH100,000.00 at SG Ghana

Bank. With a negative balance of (GH49,945.75),we have
GH50,054.25 available to spend.
2. Please also attached is the list of signed cheques on file.
a. ZENITH BANK. NIL
b. BARCLAYS BANK.. NIL
c. MERCHANT BANK.. NIL
d. ECOBANK..GH 3,537.50
e. ADB(SPA-MAIN).. NIL
f. ADB(SPA-IMPREST). NIL
g. ADB(CLINIC-RRC)..GH51,500.86
h. SG GHANA(KANESHIE)GH1,059,487.38
MEMO
TO: ALL STAFF
DATE: 4th JULY, 2016
SUBJECT: USAGE OF APPROVED HOSPITAL CHITS BY STAFF &

DEPENDANTS OF SINAPI ABA SAVINGS & LOANS
This is to inform all staff that effective July 2016, all staff
and dependants of SINAPI ABA SAVINGS & LOANS are to
attend hospital with APPROVED HOSPITAL CHITS from
SINAPI.
This new directive must be strictly adhered to, as those

chits will be attached to the monthly bills to expedite
payment.
Thank you.
MEMO
TO: ALL STAFF
SUBJECT: CHANGE OF COMPAY NAME-CADBURY INTERNATIONAL LTD

TO TALOCA GMBH
This is to inform all staff that Cadbury International Ltd has

changed its company name to TALOCA GMBH.
Their name on our system has therefore been changed to

TALOCA.
Kindly take note and bill them accordingly.
Thank you.
MEMO
TO: NII AYIBOTELY AYITTEY
SUBJECT: SUSPENSION WITHOUT PAY
You are hereby directed to proceed on one week suspension
without pay effective 7thJuly, 2016.
Thank you.
MEMO
FROM: ACCOUNTS DEPT
DATE: 12THJULY, 2016
SUBJECT: CHEQUE PROCESSING
Please find attached the following cheques being processed

for payment.
1. June 2016 Locum Doctors(18 cheques)GH 61,851.33

2. June 2016 Specialists(18 cheques)..GH62,948.49
Please the total for June 2016 doctors cheques(Locum &

Specialist) is GH124,799.82. They were processed through
the ADB-RRC Bank account.
3. Other Admin. Expenses(27 cheques)..GH197,798.35
Ten (13) of these cheques totaling GH163,673.98 are being

processed through our SSB account.
The remaining 14 cheques totaling GH34,124.37 were

processed through our Merchant Bank account.
MEMO
TO: ALL STAFF
SUBJECT: MEDICAL SERVICES NOT COVERED BY MERCHANT BANK
This is to inform all staff that the following medical services are
not covered by Merchant Bank
a) Maternity Related Services

Ante-natal consultation services
Caesarean Section
Delivery
b) Cosmetic Dentistry
Dentures
Orthodontics
Teeth Whitening
Thank you.
1. What criteria has been used in paying bills?
a) Ageing
b) Agreement
2. What are the strategies in managing:

a) Salary: - We pay salary in the last week of every month and
the first week of the following month. During those weeks,
we do not issue any suppliers cheques in order to
accumulate enough funds for salaries. The salaries are
mainly paid through SSB so during that week, we deposit
most of our daily debt recoveries and daily sales there to
enable us pay on time.
b) Doctors: - We pay doctors in the second week of the

following month. The first week is used to compute their
allowances and also accumulate funds for payment. We pay
through ADB-RRC Account by the 2nd week. By then ADB
had paid their previous months bill and we top up with one
week daily sales to enable us pay the Doctors.
c) Suppliers: - Suppliers are paid in the 3rd week of every

month. They are mostly paid through SSB. We normally use
payments from Glico Health, Prudential Bank, VRA and
Central University to pay Suppliers.
3. How are the Suppliers managed?

Suppliers are paid in the 3rd week of every month. They are
mostly paid through SSB. We normally use payments from Glico
Health, Prudential Bank, VRA and Central University to pay
Suppliers. We explain current economic conditions to them and
assured them of payment.
4. What are the distributions of suppliers if divided into four

hypothetical groups? Kindly state how you will group them.
The suppliers are categorized into the following four hypothetical

groups. They are:
a. Wide range products
b. Specialized products
c. Wide range products but good relationship
d. Non-pharmaceutical products
MEMO
TO: ALL DEPARTMENTS
SUBJECT: ELIGIBLE GLICO HEALTHCARE CARDS
This is to inform you that these are the only GLICO

HEALTHCARE card holders who are entitled to receive
Health servicesatHoly Trinity Medical Centre.
They are:
1. E-Plus (Enhanced Plus)

2. Ultimate
3. Platinum
4. Platinum Plus
Please also note that they above card holders are not entitled
to Dental Services.
Thank you.
MEMO
TO: ALL STAFF
DATE: 1ST AUGUST, 2016
SUBJECT: SUSPENSION OF SERVICE-OVAL HEALTH

INSURANCE
This is to inform all staff that the account ofOVAL HEALTH

INSURANCE has been SUSPENDED EFFECTIVE 1ST AUGUST
2016.

Thank you.
MEMO
TO: ALL STAFF
WEST AFRICA DATA CENTRES LTD
This is to inform all staff that WEST AFRICA DATA

CENTRES LTD has joined our Retainers Company List
effective 17th August 2016.

Company Code: WADAC
Mode of Introduction: Staff ID Card/ (Staff List at OPD)
Eligible Members: STAFF & DEPENDANTS INDICATED IN

STAFF LIST (A MAXIMUM OF 3 DEPENDANTS PER STAFF)

Thank you.
MEMO
TO: ALL STAFF
BARCLAYS BANK GHANA LTD
This is to inform all staff that BARCLAYS BANK GHANA LTD has
rejoin our Retainers Company List under a Glico Third Party
Administration Agreement effective 14th September 2016.
By this agreement, we shall attend to Barclays Bank Staff and

Dependants directly but fill Glico Healthcare Insurance Forms
Company Name: BarclaysBank Ghana Ltd
Company Code: BBGL
Mode of Introduction: Glico ID Card with Barclays Logo
Eligible Members: STAFF&DEPENDANTS up to 21years
Eligible Services: ALL SERVICESexcept services indicated in Exclusion

List located in all departments
Approval Letters: All Surgeries
Optical frames Limit: GH400.00(staff and spouse), 220.00

(children) GH200.00 (Retirees) every 2years
Thank you.
MEMO
FROM: FINANCE TEAM
DATE: 21ST SEPTEMBER, 2016
SUBJECT: AUGUST 2016 EXPENDITURE
Please find below breakdown of August 2016 expenditure.
Please find below totals of net salaries paid to staff through

various banks, as well as few table tops. Our August 2016 total
net staff salaries was GH413,745.93 paid through the following
banks as follows:
a. Clinic Cash salaryGH 3,500.00

b. Merchant.GH 8,500.00
c. Spa Cash salary.GH5,880.00
d. ADB...GH 16,200.00
e. GCB.GH15,000.00
f. Stanbic...GH13,500.00
g. Ecobank..GH21,200.00
h. ADB-Sogakofe(SPA).GH67,910.00
i. SSB..GH150,874.05
j. Total Individual Cheques..GH111,181.88
paid by law. The total statutory payment for August 2016 was
a. SSNIT (Tier 1)GH20,579.50
c. P.A.Y.EGH36,202.94
d. Provident Fund.GH19,160.00
e. Withholding Tax.GH36,988.96

The total canteen for August 2016 was GH35,644.00 with
15 Locum doctors and 17 Specialists were engaged in August

2016. Their total salary was GH116,032.20with breakdown as
follows:
The Utility bill for August 2016 totals GH102,426.44. It

includes electricity and water bills for Clinic, Spa, Resort, and
Farm. The breakdown is as follows:
a. Clinic Electricity Bill..GH42,410.00
b. Spa Electricity bill..GH45,611.40
c. Spa Water Bill..GH12,055.35
d. Clinic Water BillGH2,349.69
The figures for the electricity bills for clinic and Spaare
reasonable estimates since we are yet receive all the actual
August 2016 bills for processing.
The following are worth mentioning:
i. Clinic
a. Electricity Bill
When we purchased the ECG transformer, ECG changed our
metres from prepaid to Postpaid. Since the installation of
the postpaid metres by ECG in January 2016, we did not
receive the monthly bills. We informed Mr. Odoi(visiting
electrician) and upon several follow ups, he brought a
summarized bill(Jan-June) of GH170,000.00in July 2016.
We humbly requestedfor the detailed monthly bill which he
is still yet to provide. Mr. Odoi brought us updated bill(Jan-
July) of GH271,000.00 in August 2016.
b. Water Bill
The clinic has no outstanding water bill except August 2016
bill which is yet to be received.
ii. SPA
a. Electricity Bill
We have paid all SPA electricity bill except July 2016 of
GH45,611.40 which has been processed and signed but yet
to be paid. We are yet to receive all the bills for August
2016.
b. Water Bill
We have paid all SPA water bill except July 2016 of
GH12,055.35 which has been processed and signed but yet
to be paid. We are yet to receive all the bills for August
2016.
SUMMARY
In summary, our total August 2016 payroll cheques is

Recurrent August 2016 Expenditure (excluding other running
cost) to GH631,813.53


Other running costs
MEMO
FROM: FINANCE TEAM
SUBJECT: SUPPLIERS AGING ANALYSIS AS @ 31ST AUGUST 2016

ending 31st August 2016.

amount, (54.54%) GH1,539,846.00 (Over 90 Days) are due for
payment. This implies that more than half of suppliers debt are due
for payment.
2. East Cantonment Pharmacy

a. East Cantonment Pharmacy Ltd is now the Highest in terms of
companies that we owe. We owe them GH275,514.18(9.76%) of
our total debt stock to suppliers ending 31st August 2016. Out of
the amount that we owe them 45.84%(GH126,295.37) is due for
payment.
b. The breakdown of East Cantonments debt is as follows:

126,295.37..Feb-May 2016 Purchases
3,507.60July 2016 Purchases
275,514.18
c. East Cantonment is now our highest because we reduced
purchases from other companies and purchased more from
them in June 2016. In this regard, we have also reduced
purchases from them as it could be noticed in the attached
suppliers ageing analysis(in July and August 2016)
3. Ernest Chemist
a. Ernest Chemist is the second highest in terms of companies we
owe. We owe them 9.43% (GH266,303.85) of our total debt stock
to suppliers as @ 31stAugust 2016. Out of the amount that we owe
them 22.83%(GH60,785.20) is overdue for payment.
b. The breakdown of Ernest Chemist debt is as follows:

60,785.20..May 2016 Purchases
61,155.52June 2016 Purchases
144,363.13.November 2015 Purchases
266,303.85
c. Ernest Chemist is now our second highest because we reduced
purchases from other companies and purchased more from
them in August 2016. In this regard, they became our highest
supplier in August 2016 as it could be noticed in the attached
suppliers ageing analysis(in August 2016)
4. Worldwide Healthcare Ltd

a. Worldwide Healthcare is the third highest in terms of companies
we owe. We owe them 9.00% (GH254,204.26) of our total debt
stock to suppliers as @ 31st August 2016. All the amount we owe
them (GH254,204.26) is overdue for payment. Their
outstanding invoices are from January to May 2016. Their
balance has reduced from GH461,540.86 in March 2016 to
GH254,204.26 in August because our last purchases from them
was in May 2016.
5. Gokals-Laborex
a. Gokals-Laborex is the fourth highest in terms of companies we owe.
We owe them 8.67% (GH244,762.76) of our total debt stock to
suppliers as @ 31st August 2016. Out of the amount that we owe
them 80.86%(GH197,909.32) is due for payment. Their balance
has reduced from GH461,540.86 in March 2016 to
GH254,204.26 in August because we have reduced purchases
from them. We did not purchase from them in August 2016
b. The breakdown of Gokals-Laboex debt is as follows:
197,909.32..Feb-May 2016 Purchases
38,312.76July 2016 Purchases
244,762.76
6. Trends & Recommendations

The balances of the remaining suppliers are not as alarming as that
of Worldwide and Gokals-Laborex. Even though we have a high
overdue invoices to pay, we have been able to negotiate effectively
with the suppliers to give them cheque at least every month. We
have also reduced purchases from companies that we owe much in
order to reduce their current balance as we make efforts to settle
their outstanding debt.
We have also reduced the number of suppliers.
We humbly suggest a continuation of the aggressive approach to
settling all overdue outstanding balances
We would also suggest payment of all outstanding balances that are
less than GH10,000.00 in order to reduce outstanding suppliers list
MEMO
FROM: FINANCE TEAM
SUBJECT: DEBTORS AGING ANALYSIS AS @ 31ST AUGUST 2016
Please find attached debtors aging analysis for active debtorsending 31st
August 2016.
The total amount they owe to us is GH1,350,932.02. Out of the total

balance GH742,366.66(54.94%) relates to August 2016 medical bills,
GH382,186.14(28.29%) relates to July 2016 medical bills,
GH143,118.03(10.59%) relates to June 2016 medical bills,
GH74,885.89(5.54%) relates to May 2016 medical bills and
GH8,375.31(0.62%) are overdue bills.
Please find below the breakdown of a few companies.
1. Central University College

Central University College owes us GH200,615.12(14.85%) of our
total debtors. The outstanding balance is made up of the following:
38,461.38..Outstanding withholding taxes
57,205.10..June 2016medical bill
44,353.90..July 2016medical bill
200,615.12
Central University College has asked us to pick a cheque for July
and July medical bills next week.
2. Volta River Authority

Volta River Authority owes us GH146,768.14(10.86%) our total
debtors.This is made up of July and August 2016 medical bill.
3. Premier Mutual Health

Premier Mutual Health owes us GH134,787.59(9.98%) our total
debtors.This is made up of July and August 2016 medical bill and
outstanding withholding tax certificates.
MEMO
TO: ALL STAFF
SUBJECT: PROF S.B.NAAEDERS WIFE FUNERAL
PROF NAAEDER, OUR CHIEF SURGEON HAS LOST HIS DEAREST

WIFE. FUNERAL WILL TAKE PLACE AT NANDOM FLEOMOU IN
THE UPPER EAST REGION ON SATURDAY 1ST OCTOBER, 2016.
INTERESTED STAFF WHO WISH TO ATTEND PROF

S.B.NAAEDERS WIFE FUNERAL SHOULD KINDLY SUBMIT
HIS/HER NAME FOR SHORT LISTING TO A.B.C LATEST BY
27TH SEPTEMBER 2016 AT 10:00 AM
AN EXECUTIVE BUS AND ACCOMODATION WILL BE PROVIDED.
ATTIRE IS BLACK OR BROWN.
THE BODY WILL BE LAID INSTATE AT ST.PETERS & PAUL

ROMAN CATHOLIC CHURCH NEAR WEST HILLS MALL ON THE
KASOA ROAD AT 8:AM ON THURSDAY 29/09/2016
STAFF ON OFF DUTY, LEAVE AND AFTERNOON SHIFT ARE

BEING ENCOURAGED TO PASSBY IN THE MORNING TO
SUPPORT OUR DADDY, UNCLE AND PROFESSOR.
THANK YOU.
MEMO
FROM: FINANCE TEAM
SUBJECT: SEPTEMBER 2016 PAYROLL CHEQUES
Please find below breakdown of September 2016 Payroll cheques.
These are totals of net salaries been paid to staff through

various banks, as well as few table-tops. Our September 2016
total net staff salaries is GH418,125.93 paid through the
following banks as follows:

c. Spa Cash salary.GH 8,960.00
d. ADB...GH 30,800.00
e. GCB.GH 17,100.00
f. Stanbic...GH 14,300.00
g. Ecobank..GH 21,800.00
h. ADB-Sogakofe(SPA).GH 49,410.00
i. SSB..GH150,174.05
j. Total Individual Cheques..GH 113,181.88
GH418,125.93
paid by law. The total statutory payment for September 2016
isGH120,476.42 with breakdown as follows:
a. SSNIT (Tier 1)GH 20,512.00
c. P.A.Y.EGH 36,330.46
d. Provident Fund..GH 19,210.00
e. Withholding Tax.GH 36,988.96
GH120,486.42
These cheques must be paid not later than 15th October 2016

The total canteen for September 2016 was GH37,202.00 with
GH37,202.00
In summary, our total September 2016 payroll cheques is

GH575,804.35.

Other Payroll-related Payments GH 37,202.00
4. Please find below summary of August and July 2016 Payroll
cheques
AUGUST 2016
The summary total for August 2016 payroll cheques is

GH554,685.83
Total Net Staff SalariesGH413,745.93

Statutory Payments.GH105,295.90
Other Payroll-related Payments.GH 35,644.00
TOTAL AUGUST PAYROLL CHEQUES GH554,685.83
JULY 2016
The summary total for July 2016 payroll cheques is

GH565,709.22
Total Net Staff Salaries GH 416,835.09

TOTAL JULY PAYROLL CHEQUES GH565,709.22

JULY -SEPTEMBER 2016 PAYROLL ANALYSIS
% STAFF
MONTH TOTAL PAYROLL CHEQUES CHANGE STRENGTH
JULY 565,709.22 287
AUGUST 554,685.83 -2% 287
SEPTEMBER 575,804.38 4% 289
JULY -SEPTEMBER 2016 PAYROLL ANALYSIS TOTAL

PAYROLL CHEQUES
580,000.00
575,000.00
570,000.00
565,000.00
560,000.00
555,000.00
550,000.00
545,000.00
540,000.00
JULY AUGUST SEPTEMBER
From the graph above, Payroll reduced by 2% in August 2016 over

July 2016 but increased by 4% in September 2016.
The reason for the fall in August was because not much Suppliers
were paid as compared to that of July and September 2016.
We anticipate a 2% increase in October as more midwifes are

being engaged for the maternity department.
BANK BALANCES AS AT 3RD OCTOBER 2016
SSB 199,226.70
ADB-RRC 44,565.31
ADB-SOGA 31,750.50
ECOBANK 36,577.89
MERCHANT 17,600.51
ZENITH 2,155.00
TOTAL 331,876.21
The total available cash as at 3rd October 2016 is GH331,876.21.
This balance will be able to pay all the bank salaries.
The individual cheques will be issued in the course of the week.
Thank you
MEMO
FROM: FINANCE TEAM
SUBJECT: SEPTEMBER 2016 PAYROLL CHEQUES
Please find below breakdown of September 2016 Payroll cheques.

various banks, as well as few table-tops. Our September 2016
total net staff salaries isGH418,125.93 paid through the
following banks as follows:

d. ADB...GH 30,800.00
e. GCB.GH 17,100.00
i. SSB..GH150,174.05
GH418,125.93
By Gods grace all salary cheques have paid except 4 individual

cheques totaling GH3,000.00 which are yet to be issued.
paid by law. The total statutory payment for September 2016 is
c. P.A.Y.EGH 36,330.46
GH107,985.18
All these statutory cheques have been paid except

Withholding tax which will be paid today 14th October 2016.

The total canteen for September 2016 was GH37,202.00 with
GH37,202.00
The Clincic Canteen Cheque(GH17,952.00) has been issued to

Stellas Fine Dining.
16 Locum doctors and 19 Specialists were engaged in September

follows:
In summary, our total September 2016 payroll cheques is
GH691,246.17.
Total Net Staff SalariesGH418,125.93

Statutory Payments..GH107,985.18
Other Payroll-related PaymentsGH 37,202.00
Locum & Specialist PaymentsGH127,933.06
5. Please find below summary of August and July 2016 Payroll

cheques
AUGUST 2016
The summary total for August 2016 payroll cheques is

GH701,202.73

TOTAL AUG 2016 PAYROLL CHEQUES GH701,202.73
JULY 2016
The summary total for July 2016 payroll cheques is

GH700,364.25

Statutory Payments GH 113,044.13
Locum & Specialist Payments GH 134,655.03
TOTAL JULY PAYROLL CHEQUES GH700,364.25

JULY - SEPTEMBER 2016 PAYROLL ANALYSIS
TOTAL
NO. OF NUMBER
TOTAL PAYROLL % STAFF LOCUM NO. OF OF
MONTH CHEQUES CHANGE STREGTH DOCTORS SPECIALISTS EMPLOYEES
JULY 700,364.25 287 18 17 322
AUGUST 701,202.73 0.19% 287 20 20 327
SEPTEMBER 691,246.17 -0.01% 289 16 19 324
JULY - SEPT 2016 PAYROLL ANALYSIS

702,000.00
700,000.00
698,000.00
696,000.00
694,000.00
692,000.00
690,000.00
688,000.00
686,000.00
TOTAL PAYROLL CHEQUES
JULY AUGUST SEPTEMBER
From the graph above, Payroll increased marginally by 0.19% in

August 2016 over July 2016 but reduced by 0.01% in September
2016.
The reason for the fall in September 2016 was because not much
Surgeries were done compared to that of July and August 2016.
This may be attributable to Prof Naaeders absence due to his

wifes funeral.
We anticipate a 2% increase in October as more staff have being

engaged for the new maternity department.
MEMO
TO: ALL STAFF
DATE: 1STNOVEMBER, 2016
SUBJECT: EFFICIENT USAGE OF VEHICLES
Management wishes to inform all staff of the following developments

on the usage of company vehicles
1. The vehicles should be driven by only qualified, authorized and

approved staff
2. The vehicles should be driven with care. That is, being mindful of
potholes, wrongful overtaking and over speeding.
3. All vehicles should have their routine maintenance schedules and
should be duly serviced.
4. All vehicle mandatory checks should be carried out before moving
a car. That is: check water level, fuel guage, tyres, etc.
The INEFFICIENT USAGE of Nissan Navara made the following parts

of the car faulty costing the company GH12,022.72as compared to
the previous servicing cost of GH1,247.62
a. Hub-Front Wheel (2@2994.84)=GH5,989.68

b. Shock absorber (2@996.54)=GH1,993.08
c. Upper Arm (1@616.21)=GH616.21
d. Lower Arm (1@598.29)=598.29
We entreat all management and staff to abide by this directive
Thank you.
MEMO
FROM: FINANCE TEAM
DATE: 14TH NOVEMBER, 2016
SUBJECT: OCTOBER 2016 PAYROLL CHEQUES
Please find below breakdown of October 2016 Payroll cheques.

various banks, as well as few table-tops. Our October 2016 total
net staff salaries is GH418,668.32 paid through the following
banks as follows:

d. ADB...GH 16,200.00
e. GCB.GH 19,226.00
i. SSB..GH148,674.05
GH418,668.32
All salary cheques have paid except few individual cheques

which are yet to be issued.
paid by law. The total statutory payment for October 2016 is
c. P.A.Y.EGH 36,812.32
GH105,165.16
All the above statutory cheques have been duly paid except
provident fund, which will be issued on 15th October 2016.

The total canteen for October 2016 was GH36,660.00 with
GH36,660.00
The Clinic Canteen Cheque (GH17,820.00) has been issued to

17 Locum doctors and 18 Specialists were engaged in September

2016. Their total salary was GH136,558.45 with breakdown as
follows:
a. Locum Doctors..GH 63,102.75

b. Specialists.GH 73,456.70
GH136,558.45
Current Status:
The October 2016 salaries for Specialists and Locum doctors have
been processed and attached to this report for your approval.
The Utility bill for September 2016 submitted in October 2016

totals GH110,448.30. It includes electricity and water bills
for Clinic, Spa, Resort, and Farm. The breakdown is as follows:
a. Sept 2016 Clinic Electricity Bill..GH 43,778.51
b. Sept 2016 Spa Electricity bill..GH 50,059.30
GH 93,837.81
c. Sept 2016 Spa Water BillGH13,967.00
d. Sept 2016 Clinic Water BillGH 2,643.49
GH16,610.49
Current Status:
We have received all the Electricity and Water bills for October 2016
and have processed them accordingly.
In a summary, our total October 2016 payroll cheques is
Recurrent October 2016 Expenditure (excluding other running
cost) to GH807,500.53.
Total Net Staff Salaries. GH 418,668.62

Statutory Payments.. GH 105,165.16
Other Payroll-related Payments.. GH 36,660.00
Locum & Specialist Payments.. GH 136,558.45
Utility (Electricity & Water) GH 110,448.30

Other running costs
MEMO
TO: ALL STAFF
DATE: 16TH NOVEMBER, 2016 @ 12noon
SUBJECT: EXHAUSTING OF CREDIT LIMIT
(REGENT UNIVERSITY COLLEGE)
This is to inform all staff that REGENT UNIVERSITY

COLLEGE have exhausted their credit limit as indicated by
OUR NEW SOFTWARE.
This was communicated to REGENT UNIVERSITY COL. on 3rd

November 2016.

to Regent University on credit basis.

course.
Thank you.
MEMO
TO: ALL STAFF
DATE: 30TH NOVEMBER, 2016
SUBJECT: NEW MODE FOR SERVICE DELIVERY
TOTAL GHANA STAFF AND DEPENDANT
This is to inform all staff that TOTAL GHANA LTD staff

and dependants will attend hospital with a new PREMIER LIFE
CARDS effective 1st December 2016.
Please note that any Total Staff or Dependant who comes to

hospital without their Premier Life Card should not be
attended to (as per their letter).

course.
Thank you.
MEMO
TO: ALL STAFF
DATE: 1STDECEMBER, 2016
HOTJOBS AFRICA LTD
This is to inform all staff that HOTJOBS AFRICA LTD has

join our Retainers Company List effective 1stDecember 2016.

Company Code: HOTJOBS
Mode of Introduction: Introductory letter/ (Staff List at OPD)
Eligible Members: ONLY STAFF (NO DEPENDANTS)
Exclusions: Surgical Procedures, Dental Procedures, Optical

Frame & Lens
Thank you.
MEMO
TO: ALL STAFF
SUBJECT: WITHDRAWAL OF SERVICE-GOLDKEY
This is to inform all staff that GOLDKEY is no longer on our

Management have therefore taken GOLDKEYS name from the

list of companies that access services on credit from our
facility.
All staff are to take note and attend to GOLDKEY staff on

cash basis.
Thank you.
MEMO
TO: ALL STAFF
SUBJECT: WITHDRAWAL OF SERVICE-BLACKWELL
This is to inform all staff that BLACKWELL is no longer on our

Management have therefore taken BLACKWELLS name from

facility.
All staff are to take note and attend to BLACKWELL staff on

cash basis.
Thank you.
MEMO
FROM: FINANCE TEAM
SUBJECT: NOVEMBER 2016 EXPENDITURE
Please find below breakdown of November 2016 expenditure.

banks, as well as few table tops. Our November 2016 total net
staff salaries was GH417,092.60 paid through the following
banks as follows:

c. Spa Cash salary.GH 360.00
d. ADB...GH 16,200.00
e. GCB.GH 22,500.00
i. SSB..GH148,074.05
GH417,092.60
Current Status:
All bank salary cheques for November 2016 have been paid. We have 6
outstanding November 2016 individual salary cheques yet to be issued.
Aside that, all other old salary cheques have been paid.
paid by law. The total statutory payment for November 2016 was
c. P.A.Y.EGH 36,936.42
d. Provident Fund.GH 18,960.00
GH 110,657.02
Current Status:
All statutory cheques have been paid. We met the deadline of 15th
December 2016.

The total canteen for November 2016 was GH36,216.00 with
a. Clinic Canteen...GH18,216.00
GH36,216.00
Current Status:
Clinic Staff canteen contribution for November 2016 has been paid to
17 Locum doctors and 19 Specialists were engaged in November

follows:
d. Locum Doctors..GH 60,589.25

e. Specialists.GH 70,414.13
GH131,003.35
Current Status:
The November 2016 salaries for Specialists and Locum doctors have
The Utility bill for October 2016 submitted in November 2016

a. Oct 2016 Clinic Electricity Bill..GH 50,626.04
b. Oct 2016 Spa Electricity bill..GH 55,123.54
GH 105,749.58
c. Oct 2016 Spa Water BillGH9,773.45
d. Oct 2016 Clinic Water BillGH 2,319.46
GH12,092.91
Current Status:
We have received all the Electricity and Water bills for November
2016 and have processed them accordingly.
In a summary, our total November 2016 payroll cheques is
Recurrent November 2016 Expenditure (excluding other running
cost) to GH812,811.46.


Other running costs
MEMO
TO: ALL STAFF
DATE: 31ST DECEMBER, 2016
SUBJECT: RE-INTRODUCTION OF DIZENGOFF GHANA LTD
This is to inform all staff that DIZENGOFF GHANA LTD has rejoined our
Retainers Company List effective 1st January 2017.
By this agreement, we shall attend to Dizengoff Staff and Dependants

directly upon presentation of Dizengoff Staff/Dependant Medical Card.
Their staff numbers are to be keyed into our Hospital Software by

Customer Care Staff
Company Name: Dizengoff Ghana Ltd
Company Code: Dizengoff
Mode of Introduction: Dizengoff Medical Cards (Staff list on OPD

computers for reference)
Eligible Members: STAFF&DEPENDANTS with Dizengoff Medical Cards
Eligible Services: ALL SERVICES except services indicated in Exclusion

List located in all departments
Approval Letters: All Surgeries
Optical Limit:GH300.00(only staff),Dental Limit:200.00(only staff)Child

birth Limit:GH1,000.00
Dependants are not entitled to OPTICAL and DENTAL services
Thank you.
MEMO
FROM: FINANCE TEAM
SUBJECT: DECEMBER 2016 EXPENDITURE
Please find below breakdown of December 2016 expenditure.

banks, as well as few table tops. Our December 2016 total net
staff salaries was GH414,393.67 paid through the following
banks as follows:

d. ADB...GH 24,200.00
e. GCB.GH 22,500.00
i. SSB..GH139,541.79
GH414,393.67
Current Status:
All bank salary cheques for December 2016 have been paid. We have 6
outstanding December 2016 individual salary cheques yet to be issued.
Aside that, all other old salary cheques have been paid.
paid by law. The total statutory payment for December 2016 was
c. P.A.Y.EGH 36,919.44
GH 109,233.79
Current Status:
All statutory cheques have been paid. We met the deadline of 15th
January 2017.

The total canteen for December 2016 was GH35,800.00 with
GH35,800.00
Current Status:
Clinic Staff canteen contribution for December 2016 are yet to be
paid to Stellas Fine Dining.
18 Locum doctors and 17 Specialists were engaged in December

follows:

GH117,048.60
Current Status:
The December 2016 salaries for Specialists and Locum doctors have
The Utility bill for November 2016 submitted in December 2016

a. Nov 2016 Clinic Electricity Bill..GH 55,194.76
b. Nov 2016 Spa Electricity bill..GH 59,013.85
GH 114,208.61
c. Nov 2016 Spa Water BillGH11,291.49
d. Nov 2016 Clinic Water BillGH 2,194.04
GH13,485.53
Current Status:
We have received all the Electricity and Water bills for December
In a summary, our total December 2016 payroll cheques is
Recurrent December 2016 Expenditure (excluding other running
cost) to GH804,150.20


Other running costs
MEMO
TO: ALL STAFF
DATE: 7TH FEBRUARY 2017
SUBJECT: EFFICIENT USAGE OF ELECTRICITY TO MAXIMISE

OUTPUT
Management wishes to inform all staff to be efficient in the usage of

electricity.
For efficient energy conservation and maximization of output, the

following should be noted by all staff:
1. Some of theAir Conditioners at the OPDs, 2nd and 3rdFloors

should be Switched off at NIGHT
2. Some of the Air Conditionersin the clinic should be Switched off
during Off-Peak Hours
3. Some of the Air Conditioners at the OPDs, 2nd and 3rd Floors
should be Switched off when the weather is Cold (especially
during rainy season)
4. All Customer Care staff are to ensure thatAir Conditionersin
Consulting Rooms Not In Usage are switched off to save cost
5. All Doctors are to switch off their air conditioners when they are
going on ward round and after their slots
6. All Ward Nurses are to ensure thatAir Conditionersin WardsNot
In Usage are switched off to save cost
7. All departments are to ensure that energy is used in an efficient
and effective manner.
Thank you.
MEMO
FROM: FINANCE TEAM
DATE: 21ST FEBRUARY, 2017
SUBJECT: JANUARY 2017 EXPENDITURE
Please find below breakdown of February 2017 expenditure.

banks, as well as few table tops. Our January 2017 total net staff
salaries was GH407,525.93 paid through the following banks as
follows:

d. ADB...GH 24,700.00
e. GCB.GH 21,700.00
i. SSB..GH137,774.05
GH407,525.93
Current Status:
All bank salary cheques for January 2017 have been paid. They were
paid from Tuesday 14th February 2017 to Friday 17th February 2017.
We have 6 outstanding December 2016 individual salary cheques yet to
be issued. Aside that, all other old salary cheques have been paid.
The remaining January 2017 individual salary cheques are been issued
as and when there is money in our bank account.
paid by law. The total statutory payment for January 2017 was
c. P.A.Y.EGH 35,790.55
GH 109,344.91
Current Status:
SSNIT(Tier 1) has been paid.
SSNIT(Tier 2) and Provident Fund will be paid by 23rd February 2017.
We have negotiated with Ghana Revenue Authority officials to pay the

January 2017 PAYE and Withholding taxes latest by 24th February
2017 in order to avoid penalties.
We do not have any other outstanding statutory payments apart from

the January 2017 PAYE and Withholding tax.
The total canteen for January 2017 was GH35,016.00 with
GH35,016.00
Current Status:
Clinic Staff canteen contributions for January 2017 are yet to be paid
to Stellas Fine Dining. We have paid all canteen bills for the previous
months.
17 Locum doctors and 19 Specialists were engaged in January

follows:

GH124,608.88
Current Status:
The January 2017 salaries for Specialists and Locum doctors have been
processed and attached to this report for your approval.
The cheques will be issued and paid with budgeted funds from
Prudential Bank, VRA and Central University College latest by 28th
February 2017.
The Utility bill for December 2016 submitted in January 2017

a. Dec 2016Clinic Electricity Bill..GH 57,461.34
b. Dec 2016 Spa Electricity bill..GH 51,886.29
GH109,347.63
c. Dec 2016 Spa Water BillGH12,567.65
d. Dec 2016 Clinic Water BillGH 2,690.52
GH15,258.17
Current Status:
We have received all the Electricity and Water bills for December
We intend to make full payment for water bills and part payments of
the Electricity bills for Clinic and the Spa latest by Friday 28th
February 2017.
In summary, our total January 2017 payroll cheques is
Recurrent January 2017 Expenditure (excluding other running
cost) to GH801,101.52
Total Net Staff Salaries. GH407,525.93

Statutory Payments.. GH109,344.91
Locum & Specialist Payments.. GH124,608.88

Other running costs
MEMO
FROM: FINANCE TEAM
DATE: 21st FEBRUARY 2017
The statement are as follows:
1. Societe Generale Ghana Bank.

a) Balance as @ Tuesday (21/2/2017) morning
The statement labelled F1 shows bank balance of
(-GH177,597.37) as the beginning of Tuesday(21/02/2017).
This means that we have GH12,402.63 of our overdraft @SG
Ghana to use.
Our expected balance by close of Tuesday (21/02/2017) is

therefore (-GH163,140.37) as we deposited cash sales of
GH14,757.00 into the account today.
This brings our available balance to GH27,169.63 which is

just enough to enable us issue some of the remaining January
2017 individual salary cheques.
2. Agricultural Development Bank (Clinic).
a) Balance as @ Tuesday (21/2/2017) morning
The statement labelled F2 shows bank balance of
GH1,041.04 as the beginning of Tuesday(21/02/2017).
We intend to deposit a cheque of GH71,676.31 been total

recoveries from Prudential bank and HFC Bank on 22/02/2017.
This will bring the balance to GH72,717.35 which is just

enough to enable us start paying the specialists and locum
doctors.
With our current balances, we will be able to pay the doctors

cheques and the remaining statutory payments by 28th
February 2017.
Thank you.
MEMO
FROM: FINANCE TEAM
DATE: 14TH MARCH, 2017
SUBJECT: FEBRUARY 2017 EXPENDITURE
Please find below breakdown of February 2017 expenditure.
These are totals of net salaries paid to staff through various banks,
as well as few table tops. Our February 2017 total net staff salaries
was GH406,955.93 paid through the following banks as follows:

d. ADB...GH 17,200.00
e. GCB.GH 21,700.00
i. SSB..GH144,274.05
GH406,955.93
The February 2017 staff salary reduced marginally by GH570.00 as

compared to that of January 2017 which was GH407,525.93.
Current Status:
All bank salary cheques for February 2017 have been paid. The last
bank salary to be paid was Spa staff salary that was paid on Monday
13th March 2017.
The February 2017 individual salary cheques will be issued as and when
there is money in our bank account.
paid by law. The total statutory payment for February 2017 was
c. P.A.Y.EGH 35,794.93
GH 106,282.15
The total statutory payments for February 2017 reduced by

GH3,062.76 as compared to January 2017 of GH109,344.91
Current Status:
SSNIT(Tier 1 & Tier 2) yet to be paid.
Provident Fund-yet to be paid.
PAYE and Withholding taxes will be paid latest by Wednesday 15th

March 2017 in order to avoid penalties.
We were able to pay the January 2017 Statutory Payments on time.

The total canteen for February 2017 was GH34,674.00 with
GH34,674.00
Current Status:
Clinic Staff canteen contributions for February 2017 are yet to be

paid to Stellas Fine Dining. We have paid all canteen bills for the
previous months.
17 Locum doctors and 18 Specialists were engaged in February

follows:
GH134,758.53
Current Status:
The February 2017 salaries for Specialists and Locum doctors have
The total Locum & Specialist cheques for February 2017 increased by
GH10,149.65 as compared to January 2017 of GH124,608.88.
The increment is due to a major improvement in the attendance of

Paediatric Clinic, as Dr. Sheila Asamoahs revenue increased from
GH11,399.70 in January 2017 to GH20,438.80 in February 2017.
The Utility bill for January 2017 submitted in February 2017

a. Jan 2017 Clinic Electricity Bill..GH55,233.29
b. Jan 2017 Spa Electricity bill.. GH49,919.41
GH105,152.70
c. Jan 2017 Spa Water BillGH 11,314.82
d. Jan 2017 Clinic Water BillGH 2,382.18
GH13,697.00
The utility bill for February 2017 reduced by GH5,756.10 as compared

to January 2017 bill of GH124,605.80
Current Status:
We have received all the Electricity and Water bills for January 2017
We have made full payment for SPA December 2016 electricity bill,
but yet to pay Spa December 2016 Water bill
We have also made full payment for Clinic December 2016 water bill,
but part payment for Clinic December 2016 electricity bill.
By the grace of God we shall pay all the December 2016 outstanding
bills latest by Friday 17th March 2017.
In summary, our total February 2017 payroll cheques is

GH669,317.31 and Utility is GH118,849.70 bringing our
February 2017 Total Recurrent Expenditure (excluding other
running cost) to GH788,167.01


Other running costs
6. Trend
The trend suggests a slight increase in February 2017 Total
Recurrent Expenditure of GH418.79 as compared to January
2017 Expenditure of GH801,101.52.
All the cost Centres experienced marginal reduction in February
2017 except Specialist Fees.
The increment in Specialist fees directly correlates to increment
in Specialist revenue generation, which is a positive trend that
needs to be encouraged.
The reduction in the other cost centres may be due to cost
reduction and value for money strategies (such as effective usage
air conditioners) introduced by Executive Chairman.
With the continuous implementation of these cost cutting
strategies, coupled with the marginal reduction in electricity
tariffs as announced in the governments 2017 budget, we
anticipate a reduction in our Total Recurrent Expenditure in the
coming months.
MEMO
TO: ALL STAFF
DATE: 14TH MARCH 2017
SUBJECT: FINAL REMINDER ON EFFICIENT USAGE OF ELECTRICITY
Management wishes to remind all staff especially Night Duty Staff to

be efficient in the usage of electricity.
Henceforth, all staff are oblige to adhere to the direct below to avoid
disciplinary actions.
1. Switch off some of the Air Conditioners at the OPDs, 2nd and
3rdFloors at NIGHT
2. Switch off some of the Air Conditioners in the clinic during
Off-Peak Hours
3. Lights at wards should be Switched off when there is(are) no
occupant(s) most especially at Night
Thank you.
MEMO
TO: ALL STAFF
DATE: 31ST MARCH, 2017
GHANA INTERBANK PAYMENT & SETTLEMENT SYSTEMS (GhIPSS)
This is to inform all staff that GHANA INTERBANK

PAYMENT & SETTLEMENT SYSTEMS LTD has joined our
Retainers Company List effective 1st April, 2017.
Management therefore wish to inform all staff to attend to

Company Code: GhIPSS
Mode of Introduction: Staff ID/Staff List at OPD &

(Introductory letter for anyone whose name is not in the staff list)
Eligible Members: STAFF (& MAXIMUM OF 4 DEPENDANTS)
Eligible Services: ALL SERVICES except MATERNITY
Approval Letters: All Surgeries above GH4,000.00
Optical Limit: GH400.00(Lens), GH600.00(Frame)
Thank you.
MEMO
TO: ALL STAFF
DATE: 31ST MARCH, 2017
AKOTO RISK MANAGEMENT LTD
This is to inform all staff that AKOTO RISK MANAGEMENT

LTD has joined our Retainers Company List effective 1st
April, 2017.

Company Code: AKOTO
Mode of Introduction: Introductory letter & Staff ID
Eligible Members: STAFF (& MAXIMUM OF 2 DEPENDANTS)
Approval Letters: All Surgeries and minor procedures above GH500.00
Optical Limit: GH500.00(Frame & Lens)
Dental Procedure Limit: GH500.00
Thank you.
MEMO
TO: ALL STAFF
HAVILAH OIL GHANA LTD
This is to inform all staff that HAVILAL OIL GHANA LTD

has joined our Retainers Company List effective 13th April,
2017.

Company Code: HAVILAH
Mode of Introduction: Staff List (at OPD)
Eligible Members: STAFF (& MAXIMUM OF 4 DEPENDANTS:

SPOUSE & 3 CHILDREN BELOW 18YEARS)
Approval Letters: All Surgeries and dental procedures
Exclusion List: Located at Pharmacy & Dental Department
Thank you.
MEMO
FROM: FINANCE TEAM
SUBJECT: MARCH 2017 EXPENDITURE
Please find below breakdown of March 2017 expenditure.
These are totals of net salaries paid to staff through various banks,
as well as few table tops. Our March 2017 total net staff salaries
was GH405,864.93 paid through the following banks as follows:

d. ADB...GH 24,686.00
e. GCB.GH 21,200.00
i. SSB..GH137,274.05
GH405,864.93
The March 2017 staff salary reduced marginally by GH1,091.00 as

compared to that of February 2017 which was GH406,955.93.
Current Status:
All bank salary cheques for March 2017 have been paid. The last bank
salary to be paid was SSB staff salary that was paid on Tuesday 18th
April 2017 because of the Easter Holidays.
The March 2017 individual salary cheques are also been issued as and
when there is money in our bank account.
paid by law. The total statutory payment for March 2017 was
c. P.A.Y.EGH 35,159.53
GH 114,690.66
The total statutory payments for March 2017 increased by

GH8,408.51 as compared to February 2017 of GH106,282.15. The
increase is mainly as a result of more suppliers paid (Hence, withholding
taxes) in March 2017 compared to February 2017
Current Status:
SSNIT(Tier 1&2) paid.
Provident Fund-yet to be paid.
PAYE and Withholding taxes paid.
All previous months statutory contributions have been duly paid except
February 2017 provident fund.
The total canteen for March 2017 was GH34,484.00 with
GH34,484.00
Current Status:
Clinic Staff canteen contributions for March 2017 are yet to be paid
to Stellas Fine Dining. We have paid all canteen bills for the previous
months.
21 Locum doctors and 20 Specialists were engaged in February

follows:
GH146,224.59
Current Status:
The March 2017 salaries for Specialists and Locum doctors have been
processed and attached to this report for your approval.
The total Locum & Specialist cheques for March 2017 increased by
GH11,466.06 as compared to February 2017 of GH134,758.53.
The increment is due to an improvement in the Theater Surgeries. The

March 2017 revenue from surgeries is GH45,400.00 as compared to
GH29,300.00 in February 2017.
The Utility bill for February 2017 submitted in March 2017 totals
GH109,359.00. It includes electricity and water bills for
Clinic, Spa, Resort, and Farm. The breakdown is as follows:
a. Feb 2017 Clinic Electricity Bill..GH 47,853.17
b. Feb 2017 Spa Electricity bill..GH 48,919.34
GH 96,772.51
c. Feb 2017 Spa Water BillGH 10,408.14
d. Feb 2017 Clinic Water BillGH 2,178.35
GH 12,586.49
The utility bill for March 2017 reduced by GH9,490.70 as compared to

February 2017 bill of GH118,849.70
Current Status:
We have received all the Electricity and Water bills for March 2017
The February 2017 utility bills are yet to be paid.
By the grace of God we have paid all utility bills up to January 2017.
In summary, our total March 2017 payroll cheques is

GH669,317.31 and Utility is GH109,359.00 bringing our March
2017 Total Recurrent Expenditure (excluding other running cost)
to GH788,167.01


Other running costs
6. Trend
The trend suggests an increase in March 2017 Total Recurrent
Expenditure of GH9,102.87 as compared to February 2017
Expenditure of GH801,520.31.
The increment may be attributable to more suppliers paid (Hence,
higher withholding taxes) in March 2017 as compared to February
2017.
The increment is also caused by payment of Specialist fees. More
surgeries were done March 2017 as compared to February 2017.
This directly correlates to increment in Specialist revenue
generation, which is a positive trend that needs to be encouraged.
The reduction in the other cost centres may be due to cost
reduction and value for money strategies (such as effective usage
air conditioners) introduced by Executive Chairman.
With the continuous implementation of these cost cutting
strategies, coupled with the marginal reduction in electricity
tariffs as announced in the governments 2017 budget, we
anticipate a reduction in our Total Recurrent Expenditure in the
coming months.
MEMO
FROM: FINANCE TEAM
SUBJECT: SUPPLIERS AGING ANALYSIS AS @ 31ST MARCH 2017

ending 31st March 2017.

amount, (57.7%) GH2,060,397.29 (Over 5 months to 1 year debts)
are due for payment.
2. Major Suppliers
a. Ernest Chemist Ltd is the Highest in terms of companies that we
owe. We owe them GH576,105.46(16.13%) of our total debt
stock to suppliers ending 31st March 2017. The debt stock is
made up of unpaid invoices from August 2016 to March 2017. Out
of their outstanding balance, GH231,975.08(40.27%) is overdue
(i.e. over 90days and beyond) for payment.
Ernest Chemist is our major supplier and our highest in terms of
companies we owe.
As a strategy to reduce their debt, we ensure monthly payment
to them and have also reduced purchases from them.
b. Osons Chemist Ltd is the second Highest in terms of companies

debt stock to suppliers ending 31st March 2017. The debt stock is
made up of unpaid invoices from April 2016 to March 2017. Out
of their outstanding balance, GH201,006.70(66.45%) is overdue
(i.e. over 90days and beyond) for payment.
Osons Chemist is our second highest in terms of companies we
owe.
Following through the strategy to reduce their debt, we have
reduced purchases from them and will also prioritize monthly
release of cheques to pay for old supplies
c. Jelsha Company Ltd is the third Highest in terms of companies

debt stock to suppliers ending 31st March 2017. The debt stock is
made up of unpaid invoices from September 2016 to March 2017.
Out of their outstanding balance, GH102,466.10(39.22%) is
overdue (i.e. over 90days and beyond) for payment.
Jelsha Company Ltd is our third highest in terms of companies
we owe.
d. East Cantonment Pharmacy is the fourth Highest in terms of

companies that we owe. We owe them GH231,580.00(6.48%) of
our total debt stock to suppliers ending 31st March 2017. The
debt stock is made up of unpaid invoices from April 2016 to
March 2017. Out of their outstanding balance,
GH206,991.87(89.38%) is overdue (i.e. over 90days and beyond)
for payment. A majority of the balance is overdue for payment.
This is as a result of heavy purchases we made from the in May
2016.
Following through the strategy to reduce their debt, we have
heavily reduced purchases from them and will also make monthly
payment for the old supplies.
MEMO
FROM: FINANCE TEAM
SUBJECT: SUPPLIERS AGING ANALYSIS AS @ 31ST MARCH 2017

ending 31st March 2017.
DEBTORS IN GROUP A
Group A is represents Debtors with huge bills that pays on time.

MEMO

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MEMO

FROM: MANAGER, AUDIT (HEAD OFFICE)

TO: 1. MANAGER, FINANCE

-ELSIE ESINAM SEDZRO

DATE: 2ND JANUARY, 2015

SUBJECT: DOREEN EMEFA OGE ADDO

Please give us feedback as to whether she has submitted an approved medical

TO: ALL CONSULTING DOCTORS

DATE: 21ST APRIL, 2015

SUBJECT: A FREEZE ON REQUISITIONS TO SUNSHINE

Certain allegations and queries have been raised by Acacia

As a result of these queries raised, there appeared to be

As a result of this, I am personally very concerned to

In view of this, I have personally put an IMMEDIATEFREEZE

By: DR. FELIX ANYAH

TO: ALL STAFF

DATE: 22ND JUNE, 2015

SUBJECT: WITHDRAWAL OF SERVICE-UNICREDIT

This is to inform all staff that UNICREDIT is no longer on our

Management have therefore taken UNICREDITS name from

All staff are to take note and attend to UNICREDIT on cash

TO: ALL STAFF

DATE: 1ST DECEMBER, 2015

SUBJECT: WITHDRAWAL OF SERVICE-GTUC

This is to inform all staff that GHANA TELECOM

Management have therefore taken GTUCS name from the list

All staff are to take note and act accordingly.

TO: ALL STAFF

DATE: 16TH JULY, 2015

SUBJECT: SUSPENSION OF SERVICE

1. NATIONWIDE MUTUAL HEALTH (NMH)

This is to inform all staff that NMHS account has been

Management therefore wishes to inform all staff to take note

Any further actions will be communicated.

TO: ALL STAFF

DATE: 22ND JULY, 2015

SUBJECT: PAYMENT ON ACCOUNT-AVIS LAND TOUR

This is to inform all staff that AVIS are now on ACCOUNT

Management has therefore taken AVIS name from the list of

TO: ALL STAFF

DATE: 19TH AUGUST, 2015

SUBJECT: EXHAUSTING OF CREDIT LIMIT (CHARTER HOUSE)

This is to inform all staff that CHARTER HOUSE have

This was communicated to CHARTER HOUSE on 17th July

The software has therefore automatically suspended service

All staff are to take note of this development.

Any subsequent developments will be communicated in due

TO: ALL STAFF

DATE: 19TH AUGUST, 2015 @10am

SUBJECT: EXHAUSTING OF CREDIT LIMIT (ASHFOAM)

This is to inform all staff that ASHANTE FOAM FACTORY

The software has therefore automatically suspended service

All staff are to take note of this development.

Any subsequent developments will be communicated in due

TO: ALL STAFF

DATE: 29TH AUGUST, 2015

SUBJECT: REINSTALATION OF SERVICES ON CREDIT

This is to inform all staff that the credit account of

The staff of CHARTER HOUSE are therefore to be attended

All staff are to take note of this development as well.

Any subsequent developments will be communicated in due

TO: ALL STAFF

DATE: 4TH SEPTEMBER, 2015