Oracle Applications Cloud Service

ERP Cloud Service Checklist

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The following is intended to outline our general product direction. It is intended for information purposes only,
and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or
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ERP Cloud Service Checklist
This checklist document has been created to help our customers as they get ready to go-live and to prepare for on-going
maintenance of their Oracle ERP Cloud Service. It is created to provide some guidance; however, it is not intended to be a
comprehensive list. The checklist summarizes input from System Integrators, Oracle Consulting and Oracle Development; including
factors to consider before go-live, as part of planning for and managing a successful Oracle ERP Cloud Service project.

It is important that the following checklist items are included as part of implementation planning. Representatives from the
customer, with help from their implementation partner, should:

Applications Implementation
Have verified that setup is complete including but not limited to:

o Enterprise Structures (Chart of Accounts, Ledgers, Legal Entities, Business Units, etc.)

o General Ledger Setup (Calendars, Hierarchies, Journal Sources, Journal Categories, Cross Validation Rules,
Sequencing, Allocation Rules & Rulesets, etc.)

o Payables Setup (Banks, Bank Branches, Payment Terms, Payment Methods, Payment Process Profiles, etc.)

o If invoice imaging capability is used, please make sure the imaging system configuration changes done in Stage
environment are also replicated into Production.

o Receivables Setup (System Options, Activities, Auto Accounting Rules, Receipt Classes & Methods,
Transaction Sources & Types, etc.)

o Assets Setup (Categories, Books, Calendars, Prorate Convention, etc.)

o Expenses Setup (Employees, Expense Types, etc.)

o Tax Setup (Tax Regimes, Tax Rules, Tax Rates, etc.)

o Collections Setup, if required (Collectors, Collection Preferences, Strategies, etc.)

Have verified that data conversion is accurate and reconciled including but not limited to:

o General Ledger Historical and Beginning Balances

o Budgets

o Suppliers & Supplier Sites

o Customer Accounts

o Products

o Assets

o Open Transactions

Have verified that interfaces are complete and accurate such as journal interfaces, payment files, lock boxes, bank
statements, etc.

Have verified that reports were built to specification and perform as expected

Have verified that taxes are correctly applied to taxable transactions

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 Have verified that approval rules operate as expected

Have verified that the correct users have been defined with the appropriate job and duty roles

Confirmed that processing volume requirements are met

Confirmed that performance is satisfactory

Confirmed that performance is satisfactory By default, all environments are sized to support basic use of an environment
(e.g., conference room pilots, familiarization, setup, and testing). This default sizing is typically sufficient for test
environments, but may need to be adjusted for many customers production environments before Go Live, as well as for
non-production environments before UAT/CRP activities start. Understand the process to request resizing of your
environment through submitting a service request at least 4 weeks in advance of your UAT/CRP or Go Live dates.
Resizing execution is typically scheduled for 2nd or 4th weekend of a month when no other regular maintenance activities
are planned. Please review Oracle Applications Cloud - Environment Resizing (Doc ID 2015718.1) for further details
about submitting a resizing service request.

Confirmed that desktop applications have been successfully installed and operate as expected

Confirmed a process for new employees to install desktop applications with sufficient privileges

Confirmed a process for managing desktop application updates and version certifications

Cloud Services
Have the ability to access the Cloud Admin Portal

Have the ability to add additional users as administrators or to receive notifications

Confirmed that the correct users have been defined in the Cloud Admin Portal

Possess a general understanding of service outages such as update cadences

Understand the types of notifications sent by Cloud Services such as outage notifications and upgrade notifications

Understand the process to request changes to the standard update cadences

Understand the Environment Refresh process, limitations, and logistics. Please review Oracle Applications Cloud
Service Definition - Environment Refresh (Doc ID 2015788.1) for further details about submitting an environment
refresh service request.

Note: Please refer to Service Administrator Action List , Oracle Applications Cloud Fusion Applications Update Policy ,
Cloud Operations Enterprise Hosting and Delivery Policies, and Hosting Service scenarios for Oracle Cloud Fusion Applications services
for additional information.

Support
Have registered all appropriate users with Oracle Support

Have granted Oracle Support Users access to Customer Service Identifier (CSI)

Understand the different types of Service Requests (SRs) such as product defects and cloud service requests

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 Understand that the SR is the single source of truth and the all updates regarding the issue should be reflected in the SR

Have the ability to log, monitor, address, and close Service Requests

Understand the SR escalation process and when an escalation is appropriate

Have successfully engaged in the service request initiation to resolution process

Have the ability to search Oracle Support for potential resolutions and/or knowledge articles

Business Processes
Understand the business flows

Can successfully complete all business flows implemented

Understand error messages and possess the ability to correct errors

Created training materials or documentation for all business functions

Have the ability to access Help and Documentation

Have the ability to run and utilize delivered reports

General Ledger Users (based on role)

Have the ability to enter, maintain, and post journals

Understand the journal approval process

Have the ability to import and post journals

Have the ability to manage journal import exceptions

Have the ability to drill from summary level balances to the lowest level including originating transaction.

Have the ability to use the appropriate tools to report and analyze balances:

o Account Monitor

o Account Inspector

o Smart View

o Financial Reporting Studio

Have the ability to enter and process intercompany transactions, if required

Have the ability to load exchange rates, if required

Have the ability to define and process allocations and manage allocation exceptions

Payables Users (based on role)

Have the ability to complete the invoice entry process

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 Have the ability to manage invoice exceptions

Have the ability to create payment process requests

Have the ability to create and transmit payment files

Have the ability to print checks

Have the ability to create accounting and transfer to general ledger

Assets Users (based on role)

Have the ability to create and maintain assets

Have the ability to run and complete the depreciation process

Have the ability to transfer, adjust, reclassify, retire and reinstate assets

Have the ability to create accounting and transfer to general ledger

Understand the relationship between corporate and tax books

Have the ability to close the periods and tax books

Receivables Users (based on role)

Have the ability to complete the invoice entry process

Have the ability to manage invoice exceptions

Have the ability to create and/or import receipts

Have the ability to manage receipt exceptions

Have the ability to create accounting and transfer to general ledger

Cash Management Users (based on role)

Have the ability to load bank statements

Have the ability to reconcile bank statements

Have the ability to manage reconciliation exceptions

Have the ability to create accounting and transfer to general ledger

Collections Users (based on role)

Have the ability to manage delinquent transactions

Have the ability to process payments, adjustments and disputes

Have the ability to record promises

Have the ability to set customer status to bankruptcy

Have the ability to manage resources

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Tax Users (based on role)

Have the ability to simulate tax calculation on transactions, if required

Have the ability to reconcile tax

Have the ability to run tax audit reports

Have the ability to run tax declarations

Close Process (based on role and responsibility)

Have the ability to close all subledgers being used

Have the ability to reconcile all subledgers

Have the ability to perform account reconciliation

Have the ability to close the general ledger

Have the ability to run allocations, if required

Have the ability to run revaluation, if required

Have the ability to run translation, if required

Maintenance (as required)

Have the ability to add/remove users and roles

Have defined a process for requesting and approving changes to setup and communicating approved changes to end
users

Have the ability to add chart of account segment values

Have the ability to modify reports

Have the ability to modify setup components including, but not limited to:

o Enterprise Structures (Chart of Accounts, Ledgers, Legal Entities, Business Units, etc.)

o General Ledger Setup (Calendars, Hierarchies, Journal Sources, Journal Categories, Cross Validation Rules,
Allocation Rules & Rulesets,etc.)

o Payables Setup (Banks, Bank Branches, Payment Terms, Payment Methods, Payment Process Profiles, etc.)

o Receivables Setup (System Options, Activities, Auto Accounting Rules, Receipt Classes & Methods,
Transaction Sources & Types, etc.)

o Assets Setup (Categories, Books, Calendars, Prorate Convention, etc.)

o Expenses Setup (Employees, Expense Types, etc.)

o Tax Setup (Tax Regimes, Tax Rules, Tax Rates, etc.)

ERP CLOUD SERVICE CHECKLIST Page 7 of 9
 o Collections Setup, if required (Collectors, Collection Preferences, Strategies, etc.)

Upgrades
Understand the upgrade process and its implications

Know where to find information about upcoming upgrades

Know your responsibilities before during and after your upgrade

Have an action plan documented for the upgrade process that includes scheduling, testing, and training

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P2T Standard Production to Test Copy

February 2015

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