Autumn M.

Bryan
Ashland, VA | (804) 855-4101 | autumn_bryan@bsmcon.edu

EDUCATION___________________________________________________________

Bon Secours Memorial School of Nursing | Richmond, VA

Bachelor of Science in Nursing, December 2017

James Madison University | Harrisonburg, VA

Bachelor of Science, Health Sciences, May 2008

CLINICAL EXPERIENCE_________________________________________________

202 Hour Clinical Immersion: Emergency Department | Bon Secours Richmond Community Hospital |
Richmond, VA
Clinical Classes: Bon Secours Richmond Health System: ED, Orthopedics, IMCU, Oncology, Neuroscience,
Telemetry, ICU, CCU, Psychiatric, Medical Surgical

Skills performed: Physical assessments, IV insertion, lab draws, EKGs, medication administration (orally, IV,
rectal, IM, subcutaneous injections), blood administration, wound care, foley catheter insertion, patient
education, bladder scans, colostomy care, assisted with pelvic exams

WORK EXPERIENCE____________________________________________________

Bon Secours Health System | Richmond, VA

St, Marys Hospital, Orthopedic Unit
Patient Care Technician, November 2015- current
Provide high quality nursing care to meet patients comfort, personal hygiene, and safety needs
Orient and train new hire employees in the same role
Closely monitor patients who are at risk for falls or self- harm
Effectively use time management skills to manage the needs of all patients on a 28- bed unit

Bon Secours Health System | Richmond, VA

Self Pay Representative, February 2014- November 2015
Provided financial options such as financial assistance for underserved patients
Provided solutions to patient concerns regarding insurance and patient billing issues
Monitored the review of patient liabilities for payment status and follow-up calls to patients
Provided high quality, efficient and cost-effective service to the organization

Bon Secours Health System | Richmond, VA

Refund Analyst, October 2012- February 2014
Managed the balance of patients multiple accounts using adjustments, patients explanation of
benefits, patients payments, hospital accounting policies, and contract benefits
Collaborated with other internal departments to keep patient's accounts accurate
Answered questions from the patient, the patients insurance company, or vendor and resolve any
conflicts regarding the patients accounts

CVS Pharmacy | Ashland and Harrisonburg, VA

Pharmacy Technician, Aug 2003 - Aug 2012
Processed prescription orders and provided information on OTC medications
Provided customer service and resolved customer issues
Trained new hire employees
Set up drug inventory in current and new CVS stores
Worked with Medicaid, Medicare, workers compensation, and private insurances
Held a CVS Blood Pressure Clinic | Ashland, VA