Professional Documents
Culture Documents
2 May/June 2013
20/40
Twenty under forty
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Brent Deller Highpoint Cadillac GMC 4
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Marianne Quist RE/MAX Central 5
..................................................... 6
Randy Hill Baker College
..................................................... 7
Tricia Wing Mercy Hospital Cadillac
..................................................... 8
Holly Mulder Rec Boats Holdings, LLC
..................................................... 9
Ronnie Urbanavage Fox Motors of Cadillac
...................................................10
Tracy Winkle Dons Auto Clinic
.................................................... 11
Leslie Nowlin Piranha Hose Products, Inc.
................................................... 12
Sheryl Jenicke Brilliant Smiles Family Dentistry
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Mitch Whitaker CN Digital Solutions 13
................................................... 14
Lindy Benson RE/MAX Central
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Chris Crawley Chemical Bank 15
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Ryan Howell Baird, Cotter & Bishop, P.C. 16
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Heather Witkop Rec Boats Holdings, LLC 17
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Ryan Liabenow Weber Benefits Group 18
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Amy Gonzales Avon Protection 19
..................................................20
Misty Groleau Active Brace and Limb
................................................... 21
Todd Bridget Rec Boats Holdings, LLC
.................................................. 22
Carrie Fansler Northwestern Bank
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Terri Hamp Dynamic Physical Therapy 23
May/June 2013 03
20/40 Brent Deller
Twenty under forty
>>>
South End Business US-131, Exit 177, Cadillac www.HighpointAuto.com
(231) 775-1222 1-800-828-9852
04 May/June 2013
Marianne Quist 20/40
Twenty under forty
Sales Associate
Re/Max Central
Success isnt always determined by the size of a bank account. Putting off
thoughts of financial gain and focusing on the job has been a successful formula
for Marianne Quist.
Marianne started RE/MAX Central with her father-in-law Jerry Quist
in July 2001.
I put my dedication to do a good job ahead of thoughts of money
and success, Marianne said, which ended up being the way to success.
I would have none of this without the support of my husband,
Daryl.
The McBain graduate got her start in real estate in 1997, when her
father-in-law Jerry Quist was so busy he asked Marianne if she would
help out. Marianne started as Jerrys assistant and later was made a
partner. Marianne went to real estate broker/manager school in Denver,
Colorado, and has education certifications as Certified Residential
Specialist, Certified Distressed Property Expert and Accredited
Buyer Representative.
Her key to success is simple.
Treat others as you would want to be treated, Marianne said.
Be a hardworking, honest and loyal person. If you treat your
customers as important and dignified individuals, success will
follow.
The most important lesson Marianne has learned through
work is not to give up on yourself or other people.
We all have ups and downs, and we must be determined to
see things through, she said.
A lesson she learned the hard way is that people do not
always see things the same way as you do. But her strengths
of strong faith and determination have helped her succeed.
Strong faith keeps her going in the right direction, while her
determination keeps her going.
Marianne says a young person starting out in life needs
to be dedicated to helping and supporting others, and that
education and ethics are essential.
Love what you do and show it, she said. Never
be afraid of change. Change makes for many exciting
adventures and makes growth possible.
Central
124 S. Mitchell Street, Cadillac, MI 49601
231-775-1205
www.HomesInCadillac.com
Each Office Independently Owned and Operated
Team Quist
May/June 2013 05
20/40 Randy Hill
Twenty under forty
FOR LIFE
97% of our available graduates are employed. Plus, every graduate
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06 May/June 2013
Tricia Wing 20/40
Twenty
under forty
Physical Therapist
Mercy Hospital Cadillac
Tricia Wing experiences many motivational stories through her
work as a physical therapist at Mercy Hospital in Cadillac.
She said seeing many patients get back on their feet after an
injury or illness because of their hard work shows how much pure
determination can have an impact on life.
The most important lesson I have learned on my job is to never
underestimate the power of pure determination, says Tricia. I
have had patients come in that could barely walk and after weeks of
hard work and commitment they walk out the door with minimal
assistance.
Tricia, who has been with Mercy Hospitals rehabilitation services
department for three years, decided to enter the health care field
after one of her best friends in high school was injured in a car
crash. Her friend suffered a traumatic brain injury and doctors
did not know what functions she would regain.
During that time I decided I wanted to go into the medical
field to help, Tricia said. And the area of physical therapy
was the most fitting for what I wanted to achieve.
Tricia went to receive her bachelors of science in health
sciences with a minor in exercise science from Oakland
University. She earned her doctorate of physical therapy
from the University of Michigan.
A full-time mother of four with, three boys and one girl
ages 9, 3, 2 years old and the youngest 15 weeks old, there
is never a dull moment around Tricias house. She likes to
enjoy time spent with her children and husband camping,
playing sports and, Just having fun.
Not regretting any decisions with her career, Tricia
continues to take continuing education courses and
works to develop as a leader in her profession. Some day
she hopes to start a hippotherapy program in the area,
working with children and others with disabilities to
utilize therapy through the movement of horses.
Upholstery Leader
Rec Boats Holdings, LLC
Life didnt take Holly Mulder where she originally
thought it would, but she is happy with the way things have
turned out.
Holly graduated from Baker College with an associates
degree in applied science and a bachelors degree in health
care management. She is currently working for Rec Boat
Holdings as an upholstery leader.
I am very happy with my career right now, Holly said.
It wasnt what I thought I would be doing, but its where I
am and I love it. Things change, adapt.
When not working, Holly spends her time with her
husband, Tony, and her 2-year-old son, Carter.
My philosophy for a happy life and a successful business
is knowing whats important, Holly said. My family is
the most important thing to me and when my family is
happy and healthy it reflects on my job.
Stay positive.
Holly started working at Rec Boat Holdings in May of
2002. She said she learned that following through on your
word can go a long way. That can earn you respect and
when you feel respected you feel confident.
That respect and confidence is helping Rec Boat
Holdings be a leader in the boating field. We are always
coming up with new ideas and we have great employees
who provide the product, Holly said.
Finding the positive aspect in difficult situations and
listening to team members to find solutions are two of
Hollys greatest strengths.
I used to waste a lot of energy on getting rattled too
quickly, Holly says. I learned to have more patience,
relax and move forward.
08 May/June 2013
Ronnie Urbanavage 20/40
Twenty under forty
May/June 2013 09
20/40 Tracy Winkle
Twenty under forty
Owner
Dons Auto Clinic
Maybe youve seen outgoing Tracy Winkle on television promoting his business, Dons
Auto Clinic in Cadillac. The tall, former college basketball player has been in the
family business since 1998. He now owns the dealership with his brother Tod.
One lesson Tracy has learned as a business owner is that theres no quick way
to the top. It takes hard work. And if you want to stay on top, you have to work
even harder.
Dons Auto Clinic, a Cadillac mainstay for some 55 years, sells Chrysler,
Dodge, Jeep and Ram products plus used cars and trucks. And theres one thing
that concerns him - the often-held assumption that you cant trust a car salesman.
There is a stigma in the car industry that car dealers should not be trusted,
he said. But we have been able to break this by proving to people that we can be
trusted because we treat customers like we would want to be treated.
Winkle is a 1993 graduate of Northern Michigan Christian School and earned
a business degree in 1997 from Dordt College, a private Christian college in
Iowa. He returned to the area to work in the family business.
One of my biggest mentors has been my father Phil Winkle,
he stated. He always taught me that if you treat people with
honesty and integrity, they will keep coming back to you.
Being in business taught him another valuable lesson
that people respect the truth. Even though they may
not like what you have to say, in the end they respect
you.
From these lessons, Tracy has developed a
philosophy for a both a successful business and a
happy life that is grounded in keeping things in
perspective with God first, then family and work.
If you keep the important things first, the rest
will fall into place.
Tracys long term goals include running a
successful business that provides a thriving
atmosphere for our employees and to
someday coach basketball.
When hes not working, he likes to golf
and spend time with his wife Alisha and their
two sons, Trevin and Brant.
10 May/June 2013
Leslie Nowlin 20/40
Twenty under forty
Dentist
Brilliant Smiles Family Dentistry
Sheryl Jenicke loves her job. Shes passionate about teeth and
the artistry of dentistry.
You can change peoples lives if you give them a beautiful
smile, she said. Maybe they couldnt smile before because
they were embarrassed or in pain. This is my favorite thing
Im trying to bring affordable, beautiful smiles to Cadillac at an
affordable price.
In her office, she is known for being painless. She strives to
make her patients feel as comfortable as possible. My staff prides
itself on customer service and we want our patients to feel like
family. One thing she would like to improve is to ease up on
being a perfectionist and taking things too seriously.
I worry too much, she admitted. I dream about
teeth. When Sheryl first started college at Michigan State
University, she was determined to become a veterinarian.
But then she got a job with a woman who showed
poodles. One of her tasks was to clean the dogs teeth
before the show. Thats how she fell in love with teeth.
I love teeth, she laughed. But she decided she would
like to work with people and dentistry became her goal.
I love meeting people and caring for their health.
She also fell in love with dogs and now breeds and
shows them miniature poodles.
I love the personality of the poodle, she said. They
are very affectionate and clever.
Her career goals include expanding her office in
Cadillac, perhaps at a new location.
When shes not working she likes to read a good
book, relax with her poodles, Julie and Valerie, enjoys
fishing and the outdoors and spending time with
family, friends and loved ones.
12 May/June 2013
Mitch Whitaker 20/40
Twenty under forty
Sales Associate
Re/Max Central
Lindy, a Sales Associate with RE/MAX Central for the last year,
has been working in the real estate field since 1996. She earned her
Bachelors Degree in Pharmacy and Allied Health from Wayne
State University, but knew since high school that real estate was
her calling.
Real estate fits me perfectly because I love the interaction
with my clients, Lindy said. Being in 10 different places in
a day, and the mystery of tomorrows unknown, makes you
work hard.
With a passion for her customers, Lindy puts a lot of energy
into every deal. Her work ethic comes from her father, while
her courage to dream and personal skills come from her mother.
For someone starting out, Lindy says they need to be
knowledgeable in all aspects of their line of work.
Present yourself with confidence, but not over confidence,
Lindy says. Dont ever be afraid to ask questions. Surround
yourself with a positive network of people. With good
work ethics and persistence, you will achieve your
goals.
Lindy Benson beat stage 2 melanoma cancer 12
years ago. At the time it was a horrible experience
to live through. But Lindy says it has taught her a
valuable lesson.
It was a tragedy at the time that made me grow
up real fast and see how precious life is, Lindy said.
I think being faced with this gave me the outlook
of not sweating the little things in life.
It was most likely the most important but worst
thing that has happened to me.
She lives in Mesick with her husband, Glen
Haefele. While not working Lindy enjoys hunting,
fishing, camping, gardening, golfing, snowmobiling
and going to farm auctions with her husband.
Central
124 S. Mitchell Street, Cadillac, MI 49601
www.HomesInCadillac.com
Each Office Independently Owned and Operated
Branch Manager
Chemical Bank
Chris Crawley didnt always want to work in banking, at one point in
life he wanted to be a field agent for the FBI or CIA.
Chris, who is happy to be the Branch Manager at Chemical Bank, said
working at Chemical Bank has been a good fit for him. He has worked at
Chemical Bank for about four years.
I had worked as a manager for several different companies in the past
and prior to Chemical Bank I was a Branch Manager for a large financial
company, Chris says. I enjoyed the lending and customer service
aspects of the job and working at a bank allows you to use those
skills.
One of the most important lessons Chris has learned has been to
be flexible. He said as a Branch Manager, you wear many different
hats. Though he may be changing hats frequently, Chris doesnt
let little things slow him down.
I believe the philosophy for a happy life is, Dont sweat
the small stuff, Chris said. Knowing that Jesus Christ is
my personal savior helps me through lifes obstacles. To be
successful in business you must be honest and respectful of
others, which also helps you have a happy life.
Chris, a proud Hoosier, graduated from Indiana
University with a Bachelors of Science degree in Public
Affairs. His mother and grandmother were instrumental
in getting through school and into a profession he enjoys.
My mom and grandma were both inspirational in
my life, Chris said. They both were single parents and
worked hard to raise kids on their own. They both had
a good work ethic and encouraged me to graduate from
college and do something that I enjoy.
Chris has been very active in the community. He graduated
from the Cadillac Area Chamber of Commerces Leadership
program in 2011, he is Vice President of Kiwanis, Treasurer of
Cadillac Jaycees, a Kids Hope mentor, member of BNI and a
board member of New Hope Shelter.
RELATIONSHIPS.
MADE IN MICHIGAN.
Thank you for allowing us to be a part of
Michigan for over 95 years. At Chemical
Bank, we believe it is important to be a part
of the communities we serve. To learn more
about Made
a bankin Michigan.
that believes in the great state
Made for You.
of Michigan, visit one of our convenient
locations or ChemicalBankMI.com.
Chris Crawley
1408 N. Mitchell St.
231.775.8588
May/June 2013 15
20/40 Ryan Howell
Twenty under forty
CPA/Partner
Baird, Cotter & Bishop, P.C.
Ryan Howell always knew what he wanted to be when he grew up an
accountant. And thats because he wanted to be just like his grandfather, a
downstate businessman and entrepreneur.
His grandfather traveled to Mesick almost every weekend during
Ryans childhood to help his son, Ryans father run a local motel. During
those visits, Ryan was always at his side, learning bookkeeping procedures
and the importance of accounting, which his grandfather constantly
stressed.
I knew from a young age that I wanted to be like him, Ryan said. He
thought of accounting as just a necessary part of understanding business.
After graduating from Mesick High School in 1999, Ryan attended
Central Michigan University and earned a degree in business
administration with a major in accounting in 2003.
My wife Meghan and I are both from northern Michigan, so
when I completed my degree we returned to the area. I interviewed
at Baird, Cotter, and Bishop and the rest is history, he stated.
Now a partner in the firm, Ryan said the best part of his job is the
variety of tasks and the people that he meets.
I also like that we really try to make all our clients feel like they
are our most important client. We have a great work environment
and we spend a lot of time together. We make a great team.
One lesson he has learned on the job is not to become
complacent.
I have to constantly educate myself on the latest tax laws and
accounting standards so I can be up-to-date in my field.
His professional goal is to be the most knowledgeable resource
available for client tax and audit needs.
When not working, Ryan loves to spend time with Meghan
and their two young sons. A member of Emmanuel Lutheran
Church, he also enjoys hunting, camping and boating, downhill
skiing and golfing.
As a father to two young, energetic boys, I have mastered
patience, he added. In my work life I am very persistent. I do
not stop until I get the right answer.
Our firm offers a full range of public accounting services including tax planning
and preparation, accounting, and auditing services, business succession
planning, bookkeeping and payroll, as well as consulting and assistance with
accounting software programs.
Call Ryan or anyone at Baird, Cotter and Bishop, P.C. for business consulting or
any other services. We can help.
Industrial Designer
Rec Boat Holdings L.L.C.
When it comes to life designs, Heather Witkop could not have drawn it up
better.
Heather, an Industrial Designer with Rec Boat Holdings, grew up around
boats in western New York. When she was young she discovered a love for art.
Today, she combines the two working on boat designs for Rec Boat Holdings.
I have been boating since I was a newborn, and have wonderful memories
of spending the weekends at the marina together as a family, Heather said.
For my 10th birthday, my parents gave me an easel, colored pencils and
paper, and I have been hooked since. When choosing a career path I decided to
combine the two things that I enjoyed most in life.
Heather graduated from the Savannah College of Art and Design in
Savannah Georgia, with a bachelors degree in industrial design with a minor
in marine design.
She joined Rec Boat Holdings nearly three years ago.
There are not very many designers that start this career with a
dream to design boats, especially females, Heather said. But
designing boats is both fun and challenging because you get to
design every little detail and component, from the overall style to
the smallest detail, such as color and font used in the gauges.
She is a board member and secretary of the Cadillac Area
Artists Association. She also designed digital and print media for
Artists Association event. She also designed the new sign for the
Cadillac Area Chamber of Commerce.
Detail-oriented and able to tune into current trends, Heather
used her professional strengths to help design Rec Boat
Holdings RS design.
The RS is a bold boat design with a bright green and black
color scheme, she said. The mix of bright colors, especially
the green and black, is a trend that can be found in industries
such as athletic wear, automotive and fashion. This boat was
a big step away from the traditional colors usually seen in the
marine industry, but has been a great success so far.
Heather hopes to eventually become a leader of a design
team to mentor young designers and college student. She is
also studying to become a certified yoga instructor with hopes
of offering yoga classes in the community.
May/June 2013 17
20/40 Ryan Liabenow
Twenty under forty
Principal/Managing Partner
Webber Benefits Group
As the Principal/Managing Partner of Webber Benefits Group, Ryan is
responsible for the strategic direction of the firm and provides advisory
services regarding the design, administration and funding of key business
performance solutions and effective employee strategies. His firms
unique business model focuses on the healthcare and human capital
benefits impacting business.
With the advent of Health Care Reform the employee benefits
industries focus should have changed, but didnt. I returned to consulting
because I was thoroughly convinced that their needed to be an employee
benefits firm in Northern Michigan that would lead the charge on
issues related to health care reform, its bottom-line impact on
business, and specifically, how these legislative constraints
could be leveraged in the marketplace to start helping
business align employees Total Compensation with
the key factors driving business performance, I believe
we are doing just that.
Ryan has over 10 years of experience in the health
care consulting, management and insurance industry.
Prior to becoming the Principal of Webber Benefits
Group he served as Managing Director at EHIM,
Inc., a third party administrator and pharmacy benefit
manager headquartered in Southfield, Michigan.
Ryan was responsible for the strategic direction of
EHIM. Under Ryans leadership, EHIM became
one of the fastest growing firms in the Midwest.
Ryan is the President-Elect of the Northern
Michigan Association of Health Underwriters
and is actively involved with numerous industry
organizations including: the National Association
of Health Underwriters, Self Insurance Institute
of America, Pharmacy Benefit Management
Institute and Pharmacy Benefits Academy.
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18 May/June 2013 231.882.9655
Amy Gonzales 20/40
Twenty
under forty
May/June 2013 19
20/40 Misty Groleau
Twenty under forty
The proven leader in orthotic and prosthetic care with over 45 years of experience.
Proudly serving Northwest Lower Michigan.
May/June 2013 21
20/40 Carrie Fansler
Twenty under forty
Northwestern Bank
Office Manager
Carrie Fansler got to be where she is today, Office
Manager at Northwestern Bank, by learning each step of
the way. And she wouldnt change anything.
Carrie applied for her first banking position as a
teller after her son was born with the support and
motivation from her husband, Shane. She has been
with Northwestern Bank since October 2012.
She said one of the most important lessons she has
learned along the way is that life is hard, but how
you react to the down times will determine your
success.
You can either let it eat you up and make
excuses, or you can take advantage of each valley
by learning this lesson has happened for a reason
and will only make you a better person, Carrie
said. Keep moving forward and dont look
back.
Carrie says she was drawn to Northwestern
Bank because of its culture of customer service.
I did some research on Northwestern
Bank and found that they are as passionate
about customer service as I am, Carrie said.
Northwestern Bank cares about its customers,
employees and community, bank-wide. From
the CEO to the janitor, everyone treats each
other like friends and family.
22 May/June 2013
Terri Hamp 20/40
Twenty under forty
May/June 2013 23
Making a Difference
in Our Community...
As we congratulate the young professionals showcased in this
publication, Cadillac Leadership continues to foster the growth of
future community leaders through our annual, nine-month program.
Over three hundred and fifty graduates, many under age forty, can
be found in leadership roles throughout the greater Cadillac area. For
more information about this program, please visit the Cadillac Area
Chamber of Commerce website at www.cadillac.org
Leading Businesses.
Leading Communities. TM
Cadillac Area
Chamber of Commerce
222 Lake Street, Cadillac, MI 49601 231.775.9776 www.cadillac.org.