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NEW
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DIRECTORY
AFRICAS LEADING
BUSINESS EVENTS DIRECTORY
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32 12 38 40
ventsafrica.com
www.businesse
May 2017
in Africa
nts Industry
Business Eve
Voice of the
Special Features
32 FIRST ANNIVERSARY
The revamped Tramways building in Port Elizabeth has proved
to be a major catalyst to economic development and has
livened up the Baakens Valley, becoming one of the Bays top
eventvenues.
38 INDABA REPORTBACK
Where Africas Travel INDABA 2017 has been deemed an outstanding
s
sm rt mind
meet
a success as the show saw high-quality buyers from across
the world meeting high-quality exhibitors from across the
African continent, showcasing a variety of tourism products
andservices.
About the cover 40 CONFERENCING IN THE BERG
CSIR International A fun-filled mountain escape awaits the entire family at aha
Convention Centre ... Alpine Heath Resort which is nestled along the unsurpassed
Inspire innovation scenery of the Drakensberg mountain range.
The CSIR International Convention
Centre offers superb facilities and
quality service with conference, 42 VENUE OF THE MONTH
function and exhibition centres that Spier Hotel and Conference Centre recently underwent a
can accommodate events of 10-500 pax,
with groups as large as 1000 being revamp for 2017, using repurposed elements, natural materials,
accommodated at times. local skills and small scale producers.
42
44
The authority on meetings,
exhibitions, special events and
incentivesmanagement
Special Feature
12 SAACI 30TH Published by the proprietor
Contact Publications (Pty) Ltd
ANNIVERSARY (Reg No. 1981/011920/07)
SAACI, the Southern
African Association for the HEAD OFFICE PHYSICAL ADDRESS:
Conference Industry, was Suite 1, Fields Shopping Centre, Old Main
Road, Kloof 3610
formally established in 1987.
It was basically the brainchild HEAD OFFICE POSTAL ADDRESS:
PO Box 414, Kloof 3640, South Africa
of Nick Stathakis, head of
Satours Congress Division, TEL: +27 31 764 6977
FAX: 086 762 1867
who pushed for the creation EMAIL: contact@contactpub.co.za
of an independent association
PUBLISHER: Godfrey King
to help Satour in promoting Email: gk@contactpub.co.za
conferences. Integrity | Intelligence | Innovation | Sustainability
EDITOR: Irene Costa
Email: gomesi@iafrica.com
CIRCULATION: Jackie Goosen
Regular Features Email: jackie@contactpub.co.za
PRODUCTION LEADER: Colleen McCann
4 Editors Comment 47 SITE News Email: colleen@contactpub.co.za
DESIGN & LAYOUT: Hayley Mendelow
6 News 48 Index of advertisers Email: hayley@contactpub.co.za
7 Personality Profile 49 Calendar PUBLICATION DETAILS:
34 Executive Chef 50 Directory & Associations May: Volume 37 No 4
Business Events Africa has 11 issues a year and is
35 Venue Update of interest to the published monthly, with the December/January
36 A Local Perspective industry issues combined and a yearbook in June.
Venue News
www.paarlmedia.co.za
ANNUAL SUBSCRIPTION RATE:
R650 which includes postage, packaging and
44 Johannesburg Expo Centre more than meets the eye. VAT. Rates for addresses outside South Africa can
be obtained on application to the Subscription
45 Marriott Hotels opens in Cape Town.
Department, Contact Publications.
www.businesseventsafrica.com
4 EDITORS COMMENT
SAACI is
home to me
E
veryday life just seems to get faster and faster. I was
There is no other
recently reminded via LinkedIn that I had been with
Contact Publications for 13 years. trade publication
I sometimes wonder where the time has gone. I often reminisce in our sector that
about how the industry was when I first started. Lots of events, carries 37 years
exhibitions, launches. Lots of companies were starting up, and
ofhistory
a there was a range of interesting personalities. Some are still in
the industry, while others have moved on orretired.
The business events industry has come a long way from when updated daily with industry-
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6 NEWS
an
m
w
C r aig N e
The UFI Board of Directors has elected Craig Newman, chief for sure he will do his utmost to make the
Congress a success for all.
executive officer of the Johannesburg Expo Centre (JEC), as
My experience of him personally is that of
thepresident of UFI for 2019. a man of action: if not Craig, who else? I am
convinced that with his positive personality,
T
he decision was made at a board As UFI incoming president, Mr Newman open mind, charming character, forward
meeting during UFI European will work closely with the incumbent thinking and can-do attitude Craig will
Conference in Cologne (Germany). president and outgoing president to make contribute greatly to expand Africas footprint
Hence, the UFI Presidential Trio for the up the presidential trio, managing UFI in the global exhibitions industry and thus
2017-18 term will comprise: at the highest level and helping UFI to further the growth and development for UFI
Corrado Peraboni (Fiera Milano, Italy) continue on its path of global development. and the global membership.
President 2017-2018, Dr Andreas Gruchow, current UFI Craig is going to be the first African UFI
Craig Newman (Johannesburg Expo president, welcomed the election of Mr president and that should also boost the UFI
Centre, South Africa), Incoming President, Newman, saying: I am delighted to Middle East Africa Chapter.
Andreas Gruchow, (Deutsche Messe welcome Craig Newman to his new role Mr Newman says: I wish to express my
AG, Germany), Outgoing President. in the UFI leadership team as the incoming sincere appreciation to the members of the
This decision becomes effective at the president. association for their confidence in me to
conclusion of the 83rd UFI Global Congress, He has been an active member of UFI serve as the president of UFI for 2019. During
which runs from 1-4 November 2017 in and the exhibition and events industry for my time as the vice-chair of the Middle East
Johannesburg. years now, bringing meaningful insight and Africa Chapter, I endeavoured to bring Africa
In 2014, Mr Newman was elected value to the association as vice chair of the to the forefront of the global exhibitions
onto the UFI Board of Directors, and was UFI Middle East Africa Chapter, as well as industry and I still believe that Africa
further appointed onto the UFI Executive a member of the Executive Committee. represents the next frontier for growth and
Committee. His most recent achievement His commitment is best reflected by the development forUFI.
was being appointed as vice-chair of the UFI dedicated application of the Johannesburg As the first African president for UFI, it
Middle East-Africa Chapter. MrNewman Expo Centre (JEC) to host this years is an honour to be chosen to represent this
and his team are also hosting the upcoming UFI Global Congress. He has been very outstanding association and I look forward to
UFI Congress inJohannesburg. convincing during this tender process and meeting this challenge head-on.
I
travelled to many countries with the girlfriend who is from Brazil and has
group to deliver some of the biggest decided to leave her friends and relatives
international events. Coming to South to come live with me in South Africa.
Africa was a lovely surprise in my career. I am close to my parents and my three
In terms of the exhibition industry in brothers and their wives. We are on a
South Africa, he said: The exhibition family chat group and communicate daily.
industry is still growing in South Africa and
Africa in general, as well as competitively. What would you change in
I havent been in South Africa very your life if you could when
long but from what I have seen, I truly looking back? Honestly, nothing. I travel to one of the most remote parts of
believe there are many opportunities to prefer to focus on the future. I believe all theworld.
develop the business in different ways and experiences, good or bad, have shaped
potentially bring new technologies for the the person I am today. If you could be anyone for the
best of the industry. day who would you be and
Do you have any hobbies? I why? I would love to be the person
Where did you grow up? I like to fly my drone during my hikes or getting ready to climb the last stage of
was born in France, but I travelled a lot outdoor activities to catch some nice Mount Everest. Its still one of my dreams.
with my parents so grew up in France, viewpoints. I then like to do small videos
Chili, Germany and Italy. I did my studies of my adventures. What is your favourite movie?
inParis. One of my favourite movies is Gattaca.
Do you play any sports? I The movie shows that with a lot of
Where did you start your would love to find some time to practice willingness you can change anything in
career? I started my career in GL events judoagain. your life and meet your objectives.
in 2006 as an intern.
What is your favourite sport? How do you relax? I like to cook
How long have you been in I like watching the important rugby when I get home. This helps me clear my
the exhibition sector? I have competitions and judo competitions. brain of all the issues of the day.
spent these last 11 years working for
GL events in the international division What do you do for leisure? I What is your favourite food? I
in charge of the delivery of major love outdoor activities, especiallyhiking. love to eat everything as long as it is well
international projects in which the group prepared. I like trying new restaurants.
was involved. What is your secret to
success? Be myself. Not try to create Who is your role model? Its
What has been the biggest a character. Remain human and difficult to say that he is my model as we
change youve seen in this reachable. have very different lives, but someone that
sector? Everything is becoming more I definitely admire, is Mike Horn, and not
complicated administratively speaking. What has been your biggest only because he is South African. I admire
challenge in the industry? I what he has achieved, the challenges he
Were you always involved in would say that my most challenging imposes to himself, the adventure and
this sector? Yes, I started in the event experience was for the COP22 project explorer spirit he has.
industry with GL events and remained in in Marrakech last year. We had four
this sector. When I was a student, I was months to build a 120000 m2 temporary What advice do you have for
part of the student association. During convention centre to host the UN anyone starting out in this
that time I had the responsibility of conference on Climate Change. industry and hoping to follow
organising all the events. I believe I was in your footsteps? The events
made for this industry. What is the most memorable industry is not an easy working industry.
place you have ever been to, If you want a career in this area, you must
What role does your family and why? Ive sailed from Ushuaia be ready to sacrifice. Passion in your job
play in your life? For the moment to Antarctica and spent three weeks on is the essence if you want to enjoy your
I do not have my own family. I have a the sixth continent. It was incredible to work and override its manychallenges.
8 COVER STORY
Inspire
innovation
P
that can accommodate retorias very own dedicated general manager, Keith McCusker, being
International Convention Centre one of the two founders of the Association.
events of 10-500
is ideally situated close to all the SAACI began its journey with a
pax, with groups as central amenities in Pretoria, and is easily philosophy that resonated with the CSIR ICC
large as 1000 being accessible from all major routes in Gauteng. to improve standards in the conference
This competitively-priced venue includes facilities, meeting venues and allied services
accommodated at services such as venue preparation, within Southern Africa to conferences
times. Flexibility, catering services, audio-visual equipment buyers, both locally and abroad, as well as
supply and support, hotel service, group setting training as its priority.
service excellence transport service, first aid, business centre
and professionalism services, cleaning services, security services, Quality conferencing
are key to what and has an on-site medical centre. According to Refilwe Nchebisang,
marketing co-ordinator for the CSIR ICC:
the International SAACI ties Our business was founded on very solid
Convention Centre The CSIR ICC (then named the CSIR principles and practices in 1977 when it was
Conference Centre) was one of the first opened as the first international standard
offers its clients. members of SAACI in 1987, with its then- convention centre in SouthAfrica.
COVER STORY 9
EXCELLENT
TRACK RECORD
The Centre is the location
chosen for more than 500 diverse
workshops, meetings, conferences,
congresses, conventions and exhibitions
with accompanying functions each year. Some
of these include the Africa Conference on
Elections, Democracy and Governance; the TRC
Hearings; the Simmentaler World Congress;
WSSD: Science at the Summit; Visit by Yassar
We do not forget those principles watching enthusiasts seeking a quick Arafat; the Bionet International Global
and practices but rather build on them reprieve from business talk and a luxurious Congress and the Seventh International
and innovate around them in order to VIP suite that is strategically located to offer Fiqh Conference, which included
effect consistent quality in our people a private entrance away from the rush of The halaal catering for 500
delegates.
and business. This has also proved other events, among other new facilities. aim
to be the case with SAACI, hence our There are exciting developments on of the CSIR
unwaveringpartnership, the horizon for the CSIR ICC such as the ICC, withtheinnovative projects it
proposed new organisational structure that undertakes to keep its facilities and services
CSIR ICC expansion will see employment of 26 new employees relevant, is not to be the biggest and
Since successfully hosting the SAACI and another refurbishment project to brightest, but to be the most fit for purpose
congress eight years ago, the CSIR ICC modernise the older sections of the to ensure that conference organisers,
has undergone extensive expansions and building and to add even morepraticality. committees and association boards and
refurbishments. The last expansion project This innovative project is aimed at members will achieve their strategic
was integration onto, and into, the existing creating useful, thought-provoking, objectives when making use of the CSIR ICC
facilities with 4000m2 flowing, convenient, motivating and contemporary spaces while for theirevents.
collection of space added to accommodate preserving and enhancing the Centres
the changes that have come about in the perfectly designed main foyer area and Pretoria/Tshwane
market in terms of space needs for evolving auditoria. t: +27 12 841 3884 | www.csiricc.co.za
conventionformats.
The ICC now boasts a multi-functional
exhibition hall with dedicated organisers
office and storage facilities, an alfresco
dining deck set into the Convention
Centres natural setting - perfect for bird
10 ADVERTORIAL
T
he CTICC is continuing to play its on National Government to declare the viable initiatives that can be established as
part in reducing water consumption Western Cape a disaster area due to the long-term business practices to reduce our
and has implemented initiatives drought conditions. environmental impact, said CTICC chief
to further curtail its use of potable and The water storage tanks are installed executive officer Julie-MayEllingson.
irrigation water. Over the past year the in the CTICCs parking area where the While the tanks have been installed
CTICC has: highest rate of water can be collected during the water restrictions period they
Reduced the toilet cistern water-holding and captures grey water from the hand will continue to form part of the Centres
capacity by 20% in all ablution facilities; wash basins within the ablution facilities standard environmental sustainability
Replaced butterfly shutdown valves in the building. The two tanks have a practices beyond the current emergency.
to reduce the water supply to cooling storage capacity of 5 000 litres each. The Saving water is a particular concern to
towers by 20%; Centres operations and maintenance us. As a result of water saving initiatives,
Water leaks are treated as emergencies department identified the appropriate the CTICC, over the last financial year,
and once detected are immediately grey water pipes and its common exit reduced the Centres water consumption
dealt with by the CTICCs in-house points before it ties into any sewer line. by 5% and now uses 10 million litres less
maintenance team; Meters will be connected to the tanks to water per year than it had five years ago,
Replaced the corroded main measure the amount of water captured. said Craig Barrington GM: Facilities
watersupply. The harvested grey water will be used andOperations.
In addition to the above, the CTICC has to irrigate landscaping within, and The CTICC will next install sub-
recently installed two water storage surrounding, the CTICC. The Centre also metering to further track its water usage
tanks to harvest grey water from several reduced the flow rate of its basin tap and enhance its ability to detect leaks
of its ablution facilities to be used water in all of its ablutionfacilities. throughout the building. It is also rolling
forlandscaping. The current state of the Western Cape out an awareness campaign to educate
In February 2017, the City of Cape Town water crisis was a definite motivator to staff and visitors on water saving actions
introduced level 3B water restrictions, and install the tanks. The volume of water they can implement at home and in the
Provincial and City authorities have called we harvest will be determined by the workplace.
Alain Proust
SIZE DOES MATTER
To discover the massive positive impact our bigger and better convention centre can have on your brand or business,
contact the CTICC today on +27 21 410 5000 or email sales@cticc.co.za
12 SAACI 30TH ANNIVERSARY
In the beginning
By GodfreyKing
N
ick was assisted by Keith facilitymarketing consultant. Brewer (Meeting Planners Association);
McCusker, who headed up the At the first meetingof SAACIs Interim Trudy du Toit (Southern Sun Hotels);
conference division of the CSIR Council of Management in November Minnaar Smit (SARTravel); Philippa
until 1982, when he retired and started 1987,the following office-bearers Sparrow (Avis Rent-A-Car); Nick
a consultancy business, and who was wereappointed: Keith McCusker, Stathakis (Satour); and Shirley Fisher.
responsible for drawing up a constitution chairman; Erika Esterhuyse, secretary; Bob Eugene was destined to becomethe
and bylawsfor SAACI. Newman, of the CSIR, vice-chairman; and second chairman ofSAACI,followed by
SAACI was started up withan interim Eugene Marais, treasurer. Helen Brewer, then Godfrey King, Peter
council headed by Keith McCusker as Ata Conference on Conferences, held Aspinall and Alec Gilbert.
chairman. One of the main aims of SAACI in Johannesburg,further members were In the early 90s, the Council of
was to improve standards in the conference nominated to join the Interim Council Management was renamed the Co-
industry,and also to promote conference and representing various sectors of the ordinating Council and there was a change
facilities, meeting venues and allied services industry including conference organisers, in representation, with branch chairmen
within Southern Africa to conference buyers, conference centres, travel and tours, now automatically becoming Council
both locally andabroad. Trainingwas also a transport, hotels, companies, public members in addition to ballotedmembers.
priority,this being undertaken by: relations, training, publicity associations, The Co-ordinating Council eventually
Keith McCusker, an experienced publishers and conference promotion. became the SAACI Board when
conference organising consultant, The earliest elected members of the theAssociation was converted into a not-
Eugene Marais,conference and training Council of Management of SAACI for-profit Section 21 company.
manager for the DevelopmentBank of were: Keith McCusker (chairman); Erika As the years have passed,SAACIs
Southern Africa, Esterhuyse (C&E Conference Organisers); leadership structure has seen a constant
Erika Esterhuyse, a professional Eugene Marais (Development Bank of stream of industry personalities pass
SAACI conference
TP.pdf 1 organiser/administrator,
3/16/2016 8:33:47 AM and Southerrn Africa); Godfrey King (editor/ through its portals, establishing the
Helen Brewer, professional publisher Southern Africa Conference, Association as being truly representative of
conference organiser and conference Exhibition & Incentives Guide); Helen all the facets of its industry.
THE PILLARS
THAT GUIDE US
IS GUIDED BY FOUR KEY
PRINCIPLE PILLARS:
THE WORK WE DO
1) SAACI Community
2) SAACI Intelligence
3) SAACI Academy
4) SAACI Into Africa
Association Hub SAACI Head Office Tel: +27 (0) 11 880 5883
158 Jan Smuts Avenue P.O. Box 381 Fax: +27 (0)86 218 6817
4th Floor, East Wing Parklands, Email: info@saaci.co.za
Rosebank, Johannesburg, 2196 2121 Web: www.saaci.co.za
@SAACIOfficial f SAACI Official in SAACI Official www www.saaci.co.za Integrity | Intelligence | Innovation | Sustainability
SAACI 30TH ANNIVERSARY 13
A
s the Southern African Association belief was that I could at least make some Division at the time, who pushed for the
for the Conference Industry form of contribution at SAACI and in the creation of an independent association to
(SAACI) celebrates its 30th same breath, build a network of industry helpSATOUR in promoting conferences.
anniversary in 2017, I would like to contacts and friends. Keith McCusker retiredand started a
reflect on my incredible journey with My first full interaction with SAACI came consultancybusiness, and was responsible
an association that has constantly re- at an AGM and before I could blink, my for drawing up a constitution andbylaws
invented itself by adopting a forward- nomination to the committee appeared in for SAACI.
thinkingapproach. the presentation. A vote was conducted and Since then, SAACI has grown into the
Through an incredible passion for our concluded and so began an exciting chapter. excellent association it is today, and I am
industry, SAACI has contributed to the From the outset, the passion and extremely grateful for the help, advice
modernisation of conferencing and events commitment from members of the and support I received from a number of
in Southern Africa to such an extent that association was contagious and the phenomenal leaders within our association
we are currently a sought-after destination willingness to share information who have been valuable mentors over the
for business conferencing. It is a massive remarkable. years: Nina Freyson-Pretorius, Lorin
honour and privilege to be a part of this As we are currently in the home stretch of Bowen, Zelda Burger and Godfrey King,
process. our preparations for the 31st annual SAACI to name just a few.
My journey with SAACI started almost Congress (the definitive and only annual As I reflect over the last year, my first
10 years ago when, on my arrival in event for the South African events industry) as chairman, I am very proud to be
Johannesburg, I met with Jeanette van to be held at the CSIR ICC in Tshwane from associated with the new direction that
Rensburg, who at the time was the sales 2 to 4 June, what an incredible journey I SAACI has been moving in.
representative for this publication. She have walked with SAACI, and thanks to It has been a year of change, growth
told me more about the association and those that came before me. and stability and we, as a board, are now
that the local committee were looking The history of SAACI began in 1987 basing all our decisions on one question:
for volunteers. Having always had an and credit for its formation can basically how does it benefit our members? I look
adventurous spirit I decided to raise be given to three people: Godfrey King, forward to the coming year as we start
myhand. Keith McCusker, who headed up the another chapter of continuing to elevate
Having at that stage been involved in conference division of the CSIR; Nick the conference and events industry to new
the hospitality industry for a few years, my Stathakis, head of SATOURs Congress heights.
30
years ... how many the passion I find at every SAACI event. Innovation and Intelligence and this
organisations, companies or The sense of family and comradery drives everything we do. Our values are
associations can, in this day between our members is contagious. underpinned but a simple yet powerful
and age, say they have weathered the Even though some are competitors, we concept of Members First.
storms and withstood the test of time? have been able to create a family within With this as our focus we will never stray
Not only has SAACI weathered the the industry where knowledge and ideas from our main function as the industry
storms but we have consistently grown are shared freely and support is offered association for Southern Africa.
and made an impact on the industry, openly. Younger members and start up As we celebrate what weve achieved
the country and members we serve on a business owners are included, guided, over the years, we congratulate all our
dailybasis. mentored and encouraged to do what members throughout SAACIs 30 years for
Its an honour to lead an association they love. having a profound impact on our industry,
with so much history into a new era. To Im confident that our association will our country and our continent.
be in the position where we can combine easily be alive and well after the next 30 We at SAACI look forward to the next
the knowledge and lessons from the years and well be stronger and bigger 30 years of growth, innovation and
past with the creativity and energy of a than ever. working with our members interests
growingindustry. I fully believe in our values as an as the core of our value proposition to
Im constantly energised and in awe of association; Integrity, Sustainability, theindustry.
14 SAACI 30TH ANNIVERSARY
SAACI
Peter Aspinall Perhaps my most significant contribution contacts, friends and experience SAACI
National to SAACI was to develop the first SAACI has provided me.
chairman, membership database and the first SAACI Eleven years ago I took on the position
1997 1999 website in 1997. These were quite basic of chief executive at the Adelaide
Its only just hit by todays systems, but very effective at Convention Centre in Australia and am
me that SAACI the time and created a platform for SAACI therefore no longer actively involved in the
is 30 years old and togrow. organisation.
coincides with the However, I still take an interest in both
formation of SBS Conferences in 1987. the progress of the organisation and the
Much has changed since those days Alec Gilbert members I know. The reason I can do
and coming from a career in systems National that is because there has been one other
development in the retail industry, it was chairman organisation that has supported SAACI
quite a shock to see how little computers 1999-2004 and been actively involved though it all
and automation was used in events Congratulations to Contact Publications.
management in those early days. SAACI and all who Congratulations to all at SAACI and
SAACI in the Western Cape was initiated have contributed thank you Contact Publications.
by Keith McCluster one of the original to its growth and
founders of SAACI around 1990. SAACI evolution over the past 30 years. Its been
and the industry showed steady growth a tremendous journey and one that Im Brian
and really started to develop from around proud to have had the opportunity to be McDonald
1994 through perhaps the three most involved in for part of the way. National
significant developments to boost the As a newcomer to the industry way back chairman
industry in South Africa. in the mid-90s, SAACI provided me with 2004-2005
The release of Nelson Mandela. This the opportunity to network with and learn It was in 1988
brought world attention to South Africa from the key players in the industry. that I attended my
and international acceptance. Suddenly Later, as SAACI chairman of the KZN first SAACI Congress at
lots of celebrity speakers, international branch, I was able to get involved in the Sandton Sun, as an interested third
associations and major overseas organising the annual congress, but party representing the South African
companies who had declined previously it was probably the years as SAACI Direct Marketing Association.
were now keen to come to this new national chairman (1999 2004) that In 1989 I chaired the 3rd Annual
exciting destination offering world class were the most challenging and also the Symposium of the South African Direct
facilities and excellent value for money. mostrewarding. Marketing Association and was very
The dawning of a new era in Confronted by financial issues and disappointed with the service from the
communications, The Internet. This sectors of our membership who felt their event organising company.
revolutionised the way we communicated interests were not being represented, Later that year I moved with my family
with clients and delegates and changed we made some radical changes to our to Cape Town and since the Direct
the whole approach to marketing. We management systems, restructured the Marketing Association Symposium had
could now reach potential clients more entire organisation and incentivised grown in numbers to more than 600
affordably in South Africa and around the branches to become moreproactive. delegates, I was approached to run it
world extending our market reach. The introduction of Chapters on a commercial basis rather than as
The opening of the international representing the interests of the different avolunteer.
convention centres in Midrand followed sectors of the industry along the lines Global Conferences was born and the
by Durban, Sandton and Cape Town. of ICCA, helped re-establish SAACI as first thing I did was join SAACI because I
My own involvement with SAACI the umbrella body of the meetings and realised the importance of the conference
started with the formation of SAACI in conference industry. industry having a strongmouthpiece.
the Western Cape serving on the local Today, as SAACI has continued to evolve This was the start of a long and
committee initially as treasurer and then and develop, these have morphed into exciting relationship with SAACI. It
chairman and the national committee for what are now termedForums. was interesting that 27 years ago there
8 years including 2 years as President from Like any association, you get out of it was only one class of membership with
1997 1999. what you put in, and I am grateful for the branches in Johannesburg, Cape Town,
Jo
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Telephone:
Telephone: +27
+27 (0)11
(0)11 444
444 2061 Fax:
2061 Fax: +27
+27 (0)11
(0)11 444
444 8416 Email:
8416 Email: rod-lin@iafrica.com
rod-lin@iafrica.com
Jo hannesburg:
Cape Town: 11 1 6 Th
Bremen o r a C
Close, r e s c e n
Airport t , W y n b e
Industria, r g , S a n d t o n
Matroosfontein. . 2 0 97490
0 Telephone: +27 (0)11
(0)21 444
534 2061
9873 Fax:
Cell: +27
+27 (0)11
(0)74 444
804 8416
0040
Email: rod-lin@iafrica.com
www.rodlindesign.co.za
Cape Town: 11 Bremen Close, Airport Industria, Matroosfontein. 7490 Telephone: +27 (0)21 534 9873 Cell: +27 (0)74 804 0040 www.rodlindesign.co.za
Cape Town: 11 Bremen Close, Airport Industria, Matroosfontein. 7490 Telephone: +27 (0)21 534 9873 Cell: +27 (0)74 804 0040 www.rodlindesign.co.za
and Durban, run entirely by volunteers Denise Kemp, demanded information sharing in the then
with the assistance of Godfrey King, National three Chapters.
whose company, Contact Publications, Chairperson, The members asked for advice on
has been the publisher of our monthly 2005-2007 operational issues, legal and educational
trade journal since day one. Thirty years services, and even arbitration in cases of
South Africas change to a democracy ago Godfrey angry dispute betweenmembers.
in 1994 and the planned opening of King, alongside a Fortunately the code of ethics and rules
the Durban International Convention few of his colleagues, of SAACI were on a solid founding and
Centre in 1997 resulted in South Africa endeavoured to create an association always guided members to a positive
becoming a desirable host country for that would promote and grow the new resolution and view to a growing future.
international association business. industry of conferencing. From that Engaging with all the different bodies of
It was at this time that SAACI realised band of industrious volunteers, SAACI authority, such as the SETAs, TBCSA and
that it needed to be more active by wasborn. others, has forged excellent friendship
recruiting more members, setting Conferencing had humble beginnings, that last to today and will, hopefully,
standards for this new industry and with doctors wives, largely stay-at- strengthen even further into the future.
catering for the different needs of home moms, handling the bulk of the Education is at the forefront on
itsmembers. organisation for the medical conferences. everyones agenda, and maybe it would be
Alec Gilbert did a sterling job of Now, 30 years later, PCOs looking to SAACIs calling to take up the mantle of
setting this in motion from 1999 to compete in the medical conferencing being the professional body for the events,
2004 and I followed on as chairman market, are obligated to utilise state of the conference and convention industry.
from 2004 to 2005. During this art technology, manage enormous budgets, Ensuring a national curriculum for the
time we went on an aggressive comply with stringent health and safety training and assessment of youth entering
membership drive, increasing a regulations and offer clients creative and the industry, as well as assessments at
diminished 350-member base to a modern concepts for their conferences. all levels, establishing due accredited
total active membership of more than In my role as national chairperson recognition of prior learning.(ARPL)
1000members. from 2005 to 2007, I tasked myself with To this day I remain a proud member of
Budgeting and financial controls were creating an electronic database, a world- SAACI, and watch with keen interest the
reviewed and we were able to reach a class website and employing a general developments and activities.
stage where we could establish a proper manager duties which sound trivial just Keep up the good work. Cheers to the
secretariat. A training programme and ten years later in todays environment. next 30 years.
an accreditation rating system for PCOs This association which began as a group
wasintroduced. of hardworking volunteers is now looking
I look back on the last 10 years and to expand its five branches into Africa. Nina Freysen-
admire the work that subsequent On this, our 30th anniversary, I would Pretorius
Boards have been doing. One of the like to congratulate our SAACI chairmen, National
greatest achievements in my opinion our chief executive officer, the head office chairperson,
is the transformation from a group staff and the SAACI board members 2009-2013
of volunteers running SAACI to the for the part they have played to ensure Congratulations
appointment of professional managers that SAACI remains the number one SAACI on reaching 30
reporting to the Board. This has resulted association in the industry. years as the go to
in membership growth and improved industry association for meetings
services to the members. and conferences in Southern Africa.
And what does the future hold? Thomas The importance of a strong industry
International associations continue to Overbeck association as the voice for business
bring conferences to Africa. There are National events in South Africa, specifically, cannot
more and more African association chairman, be stressed enough.
conferences moving around the African 2007-2009 As a developing nation with
continent, and local associations Congratulations many advances and challenges, it is
continue to use their conferences as SAACI. You are a fundamentally important that we have an
flagship events to deliver services to valuable and vital pillar industry body that is able to provide the
their members and, in many instances, of the hospitality industry. right strategic, moral and operation values
to raise funds. Remembering my very special period, for the sector.
I believe SAACI should organise in which the element of change was top Having had the tremendous privilege
training programmes and take of everyones priority list, adapting to of serving on the SAACI KZN committee,
responsibility for setting standards for professionalisation in education and skill in SAACI Board and elected as SAACI chair
its various classes of members. Another the conference and convention industry. is something that has stood me in good
important role would be to police these It is gratifying to know that it played a stead working within this sector.
standards, thereby reducing the number small step to where we are today. I strongly encourage all SAACI members
of unscrupulous and inexperienced The expectation on SAACI was incredibly who are passionate about business events
operators who over-promise and under- demanding, where we were challenged and the professional way they should be
deliver and create negative perceptions from changing the membership rate planned, managed and executed to get
of our industry. structure, to having regional meetings that involved with SAACI.
SAACI 30TH ANNIVERSARY 17
Winter
member education, while at the same time setting the standards
and having some sort of quality control mechanism in place that
warmer
can regulate our sector and raise our profile with government,
corporates and associations.
This is a challenging vision that will require a focused approach
and will start with small initiative to will lead to greater changes
and a stronger SAACI.
R485
PER PERSON
CONFERENCE AND
ACCOMMODATION
SPECIALS
Zelda Coetzee-Burger
2013-2016 WINTER FULL DAY
CONFERENCE
Congratulations to SAACI for connecting RATE
and inspiring the Southern African
conference community for 30 years.
I fondly remember the day I was
co-opted to the SAACI Western Cape
committee. It was my first introduction to
an industry association and as a young professional I was
guided by a group of people who were all intensely passionate Indaba Hotel, Spa & Conference Centre features 24 multi-purpose
aboutSAACI. conference venues ranging from Executive Boardrooms to large
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Every committee meeting was serious business and every
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printed newsletter hard to believe in this era of instant news. It
was the days before Facebook and Twitter. . Arrival Tea / Coffee & Snacks .
. Mid-Morning Tea, Coffee, Hot Chocolate with Marshmallows .
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networking was real. It was this solid foundation which prepared . 3 Course Buffet Luncheon .
me for my various leadership roles within SAACI, stretching over . Afternoon Tea, Coffee, Hot Chocolate with Marshmallows .
15 years. . Room Hire of Plenary Conference Room .
In 2011, the Western Cape branch won the Branch of the Year . Pads, Pens, Mineral Water & Refreshments .
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the first words my children could pronounce, as for many years
SAACI was part of my daily routine with ongoing networking
meetings, board meetings in Joburg, conference calls and annual
conferences, while I juggled my life between my own business,
SAACI and motherhood.
In 2013, I took over the national chairperson seat from Nina
Freysen-Pretorius and inherited an amazing Board and an
association with a solid foundation and strong compliance.
During this time, we introduced a five-year strategic business CONFERENCE DELUXE BEDROOMS
plan to give direction to the associations future and finding new
ways to engage with members and grow the SAACI community.
Through the new direction, we introduced the SAACI Academy,
planned better ways to engage with the rest of the conference
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leaders, to name but a few.
SAACI has a rich legacy and I look forward to seeing SAACI
grow further and contribute to Africas share of the international BANQUETS CHIEFS BOMA
meeting industry.
I am also grateful for the opportunity to grow with
SAACI. It was a personal journey which will always remain INDABA HOTEL, SPA & CONFERENCE CENTRE
a personal highlight in my professional career. It would not CNR. WILLIAM NICOL DR & PIETER WENNING RD, FOURWAYS
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Board, the Regional committees and the Head office team. Website: www.indabahotel.co.za | Phone: +27 11 840 6600
UbuntuUmuntuNgabantu. Email: indaba@indabahotel.co.za
Congratulations!
SAACIs 30th anniversary Over the years, SAACI has made
just the beginning of great significant strides in its effort to promote
things the business events sector and position
Amanda Kotze-Nhlapo the sector as an economic driver and key
chiefconvention bureau role-player within the travel and tourism
officer of the South Africa value chain.
National Convention Bureau Today, there is a greater level of
The South Africa understanding and appreciation for the
National Convention sector, which bears testament to the work
Bureau (SANCB) of the association, in collaboration with
would like to warmly local, regional and global partners.
congratulate the We further applaud the associations
Southern African ongoing dedication to improve the level
Association for the of efficiency and professionalism in the
Conference Industry (SAACI) and all its sector; as well as its drive to contribute to
members for reaching the milestone of its the growth of the sector across regional
30th anniversary this year. Africa.
This achievement represents 30 years This can only bode well for its I had three friends who lived around the
of partnership, of collaboration, of overall growth, and will most likely Montecasino area who could probably
skill and capacity sharing, of collective broaden the sectors appeal to many lend me a pair for the day. I got onto my
determination to up South Africas game more entrepreneurs and many young, phone only to learn one was in Durban,
in the association and conference sector. talented professionals seeking to explore the other in Cape Town and the third was
Also of encouragement and mentorship, opportunities in this area. already in the Joburg CBD for meetings.
healthy competition, doing business To all businesses affiliated to SAACI and So, I went to work as the first chief
ethically, with constructive criticism, and the associations leadership, we thank you executive officer of SAACI in my best suit
a sector culture thats solutions-driven, for your ongoing support and affiliation and flip-flops on my first day.
and of working tirelessly to realise South with the Tourism Business Council of I vowed I would not tell anyone of this
Africas enormous potential in business South Africa over the years. until a special day arrived. And what is
events, and to bring that potential to Congratulations on 30 years of more special than SAACI celebrating its
fullfruition. excellence and heres to another 30 more 30th anniversary of professionalising the
This is a professional, competitive years of SAACI maintaining the highest business events industry?
industry whose potential for global levels of integrity, intelligence, innovation The post taught me great humility,
greatness is literally unlimited. SAACIs and sustainability within the business patience and required one to go far and
30th anniversary is just the beginning of tourism industry. beyond the call of duty. Its a role that can
great things. be both great and horrible all at the same
We look forward to continuing this time, but was always very rewarding.
partnership and meeting the challenges, SAACI is you During my tenure, I advocated that the
and celebrating the triumphs, with you. Adriaan Liebetrau, former association should change and move at a
Together as Team South Africa, we will CEO of SAACI much faster pace to stay relevant as some
build a better future for our country. I will never forget members expected it and of course some
my first day as chief members didnt like change at all.
executive officer of It was a balancing act at the best of
Congratulations on 30 years SAACI. I arrived at times but SAACI will always be a special
of excellence the office, then in place.
Mmatati Ramawela, Lonehill, in my best For me and for many others, SAACI is
chief executive officer, suit and flip-flops. special, as SAACI is you the venue who
Tourism Business Council of Yes, my flip-flops. My contract started hosts us, the PCO who plays conductor,
SouthAfrica on 1 May, but as this is Workers Day my the AV company that makes us sound
On behalf of the official first day at the office was 2 May. good, the transport company who gets
TBCSA Board, our Very excited, wanting to make the best us there on time, the dcor company that
respective member first impression and not wanting to be makes us look slick, the company that
associations and late, I called up a friend in Joburg and prints our name badges, apps our event,
business members, asked if I could stay over as I lived in build our stands, markets our destination.
we wish to Tshwane at the time, and didnt know SAACI is you. Congratulations on
congratulate the how traffic wouldbe. your passion and dedication, and for
Southern African Association for the They agreed and so I packed all I needed professionalising the business events
Conference Industry (SAACI) on its only to get dressed the next morning and industry for 30 years ... and beyond!
30thanniversary. realise I never packed my shoes Lets connect, lets inspire!
Conferences Food & Beer Pairings
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20 SAACI 30TH ANNIVERSARY
Current SAACI
Branch Chairs
share their
memories
Lorin Bowen Johannesburg is one of the top five years as the focus is strongly being shifted
SAACI congress cities in Africa, making it a back to its members and the benefits.
Gauteng- significant industry player. We are looking at what members want
Johannesburg Our SAACI branch is vibrant and future- and what we can offer them. Sometimes
branch chair focused and we look forward to being simplicity is the key, so we as a board,
Walk into any SAACI an integral part of our industrys future want to ensure the members are getting
event or congress growth and prosperity. quality benefits.
and what strikes you is the absolute We congratulate SAACI on its 30th year SAACI is keeping up with the changes
enthusiasm and passion of everyone in of existence. May the SAACI family be in the meetings and events space and
theroom. around for many, many years to come. the demands. With the development and
So you meet about meetings, some say rapid change of technology, this is truly
suspiciously. Really? Exactly right, and an exciting time in our industry, with
what fun it is. Jaques Fouche endlesspossibilities.
Direct inter-personal contact is the SAACI Western
ultimate form of human communication Cape branch
and has led to so many decisions and chair Andrew
agreements that have made the world a SAACI has come Stewart
better place, that have made industries a long way since its Eastern Cape
grow, and brought people together. birth under a tree more branch chair
In todays world, with its ever-evolving than three decades ago. It has become As a SAACI member
technology and knowledge, the meetings a unique platform for everyone in for the past six years,
industry has become a science on its the conference and meeting space to the winds of change have
own serious business that relies on both come together, share thoughts, discuss been blowing regularly. I mention this
technology and creativity. challenges and SAACI represents a united because I believe that, like any company,
South Africa is no exception and as front for its members. an association must move with the
our conference and events industry is The rebranding of the association a times and step out of its comfort zone
maturing, so is SAACI. few years back was a refreshing, much- from time to time in order to best serve
It is a privilege for me to chair SAACIs needed change. It breathed new life into itsmembers.
Johannesburg branch during this milestone the brand with the main aim of growing I chaired the LOC for the 2013 SAACI
year in the history of ourassociation. its membership and offering more Congress in Port Elizabeth and when
Previously known as the northern member benefits like, for instance, the I look back its clear to see how much
territories branch, I believe we have been SAACIacademy. haschanged.
instrumental in SAACIs growth over the With its growing membership, While fundamentally remaining the
years and have staged some never-to-be- SAACI really creates opportunities for mouthpiece for the business events
forgotten congresses. its members to network and grow industry, SAACI has undergone some
Our members are also keen supporters their businesses. It is important for our strategic and operational changes which
of SAACI initiatives, such as the SAACI members to harness what SAACI has to have challenged us as the Board and led
academy. This kind of support, to a large offer and use it to their advantage. to some exciting developments.
extent, is what keeps an association alive I do think SAACI will grow from strength Some of these included introducing a
and helps it to grow. to strength in the next few months and chief executive officer and new offices
where
smart minds
meet
transfer knowledge
facilitate collaboration
inspire innovation
CSIR International
Convention Centre
naturally hospitable globally accessible
with head office taking on a new look individual. The association creates a People who have had great influence in
and role, as well as the introduction of thriving business opportunity for any SAACI on a branch and national level.
new systems, congress arrangements and entrepreneur bold enough to grab it. I Just to name a few: Godfrey King, Nina
creation of the Tshwane branch. will continue to be a SAACI champion Freysen Pretorius, Alec Gilbert, Dawn
As we celebrate 30 years, I feel we are for many years to come and look forward Holmwood, Carol Macnab, Craig Drysdale,
at a new and exciting crossroad. Our focus to seeing the association under its new Gwyn Glaister-Heaton, Helet Byron, and
going forward, while we adjust some leadership go from strength to strength. Kim Gibbens.
of the new systems and processes, is all Our branch continues to attract dynamic
about our members and ensuring that the committee members who are committed
basic reason for SAACIs existence is for Nick to taking the branch to new heights.
the benefit of the members. Papadopoulos Some of our goals for the branch going
I believe the association/member KwaZulu Natal forward are
relationship can only succeed if it flows branch chair To continue to form strong business
both ways and while thinking about this 10 January 1992 at relationships with our members,
message a famous John F Kennedy quote 16h30 saw the launch encouraging more participation and
came to mind, which I am going to modify of the Natal branch of interaction and ensuring we work
for my purpose: Ask not what your SAACI, this was attended by 10 members. together for the transfer of new, existing
industry (SAACI) can do for you, ask what One of SAACIs founders, Godfrey King knowledge, information and ideas to get
you can do for your industry (SAACI) became our first chairman, Lyn Doyce the best out of our association.
When I step back from the busy-ness secretary, Michelle Tabone treasurer and To form mutually beneficial partnerships
of the world around me and consider our Jill Corfield functions. These founding with local associations and authorities
industry, I am comforted to know that members, as well as others, set the to further the cause of business events
SAACI is a dynamic, as well as, caring foundation stones of what has become in KZN.
association to partner with into the future. a dynamic, innovative and passionate To re-introduce student programmes
KZNbranch. that the KZN branch managed very
Many a great industry leader has passed successfully, as well as introducing
Robert Walker through the branch leaving their mark industry newcomers into SAACI from
Tshwane and strengthening the SAACI brand in the an early age through mentorship and
branch chair province. Many from KZN have also served networking events.
SAACI for me on the board at all levels from chair, vice- This last point has been identified as
embodies the chair and advisory. crucial to maintain the continuity of a
opportunity that is Although we have been through strong and credible association.
the events industry in changes and challenges through the years Lastly, we must not lose focus that
South Africa. The association has grown the foundation set by our predecessors has SAACI represents an organisation that is
from humble beginnings, has worked enabled our branch to adapt accordingly constantly endeavouring to improve and
through challenging economic and and ride out the wave, continuing with the control standards of professionalism for
socio-political times and is now the pre- same ethos andcredibility. the business events industry and with
imminent voice of the professional events SAACI for me has become a labour of our members help, we look forward to
industry to both government and industry. love, especially with the knowledge that we continuing to contribute towards the
SAACI has allowed me to network have a responsibility of continuing with the success of the association in the years
and grow as both a professional and vision of the people that came before us. ahead.
In whichever capacity, I suspect I will always be loyal to SAACI Kasturi Naidu 2005-2008
and try to make a difference to members businesses. This is how I started as the national secretariat for
the association will become even stronger and be relevant for SAACI in 2008 and moved up to members &
many years to come. sales and marketing manager. I was the first
Happy 30th birthday, SAACI. employee of SAACI.
I would like to extend my heartiest
Adene Pringle, past general congratulations to SAACI on 3 wonderful years of success.
manager January 2010 to SAACI has always been on the top of the list. Working for the
September 2012 (RETIRED) association has been a real honour and I value the relationships
Congratulations to SAACI on the past 30 that I had developed with the SAACI board and members.
years of service to the business tourism It was a privilege working with SAACI as not only does the
industry and wishing SAACI a future of association a learning platform but also offer a growing career
continued growth and success. curve for its members. I would like to wish SAACI all the success
for many more years to come and I will continue doing business
with the association.
24 SAACI 30TH ANNIVERSARY
Lindiwe
One of the oldest standing members shares his Rakharebe,
memories chief executive
Derek Houston, For the past 12 years I have been officer of
Houston Travel Marketing involved with Reed Travel Exhibitions Durban
Services as their African representative for their International
Congratulations IBTM Events portfolio. It has been Convention Centre
to SAACI on their wonderful to see South Africa and On behalf of the Durban International
30th anniversary. I Africas growing participation at IBTM Convention Centre, I would like to
think I have been World in Barcelona (formerly EIBTM), as extend my sincere congratulations to
a member almost well as other MICE related shows. the Southern African Association for the
from the outset. After years of focusing on leisure Conference Industry as they celebrate
I remember Nick tourism tourism boards around Africa their 30th anniversary in 2017.
Stathakiss great enthusiasm in getting are finally recognising the relevance of I would like to express my
the Chapter started and how he helped MICE businessand national convention congratulations for the outstanding work
to get South Africas name on the global bureaux are now being established that SAACI has done over these past 30
MICE stage. in Rwanda, Uganda, Kenya and years in uniting the industry and being
Over the past 30 years, SAACI has othercountries. the voice of our sector, representing our
been a great catalyst in professionalising SAACI members, with their interests at the highest level.
the industry and in gaininginternational international contacts, expertise and You can be proud of the enormous
recognition for South Africa as an professionalism are poised to gain a lot influence and impact the association has
incentive and conference destination. of new business in Africa as a result. had in providing strategic direction for the
sector and, ultimately, seeing the industry
grow from strength to strength.
professional practices in the business through networking and information Presently, I am excited about the new
ofevents. sharing. This, in turn, has led to an vision which has been cast by the chief
Both on the national and provincial alignment of international trends, executive officer, Rudi van der Vyver.
front SAACI carries the banner for creating a global community within the His fresh approach and clear priorities
industry standards in all aspects of industry. are both encouraging and reassuring at a
eventing, aligning themselves with The opportunity for support SAACI time of increasing volatility and complexity
specialists to better the industry and offers to all involved in the business of in the current business environment.
those involved init. events is vital in increasing validity for I am excited about the potential of our
The SAACI vision of a community in the the roles and role players within the sector for the future. We are still at the
eventing industry furthering the ethics eventingindustry. early stages of realising the full potential
and good business practices from within We look forward to a prosperous of our industry. It will not always be easy,
has raised the proverbial bar, so to speak. future for SAACI in which their vision of course, with intricate societal, economic
SAACI has come to represent a of global recognition as the business and political challenges to be faced, but
consistency in the business tourism events association in Southern Africa is conferences will always play a major role
community founded in peer development accomplished. in finding solutions to these issues.
A PCO PERSPECTIVE
Industry trends
The past, present and future
By Pieter Swart , CMP, CMM, business events for millennia more. Methods and formats
strategist and managing director, Conference will, however, be very different.
Consultancy South Africa 1995 was an extraordinary year for
our local events and conference industry.
Congratulations to SAACI on this milestone The 1995 World Cup Rugby Tournament
became the first macro international event
achievement. 30 years is a lifetime in our local hosted in South Africa. That year South
industry, but a flash in the global scene. Africa also won the Cup, will we ever
forget! It was the third in the series of
World Cups but the first time all matches
T
he most popular song 30 years Middle Ages. were hosted in a single country.
ago was Walk like an Egyptian by For example, in 1,188 Alfonso IX, King That was also the year that South Africa
The Bangles, the traditional 30th of Leon convened the three states in the hosted its first international multi-lateral
anniversary gift is pearls and the modern Cortes of Len, the first recorded meeting conference when the Commonwealth
gift is diamonds. What does this have of a parliament. Humans are considered Health Ministers met at the Lord Charles
to do with anything? Not much other tribal beings. Hotel in Somerset West.
than that pearls and diamonds patina Meetings have been recorded since This was a time before the international
will last for ever if taken care of. This ancient times, about 5,000 BC. Not much convention centres. In fact, five years
sentimentmay resonate with our industry. about human behaviour and basic needs before South Africa hosted the first macro
1987 is the same year I started off in have changed over time as concerns the international conference when 13000
the meeting industry as a parliamentary need to gather for various reasons. people gathered at XIIIth International
officer. Incidentally, it is this kind of Someone had to call a meeting for Aids Conference held at ICC Durban in the
meeting that is recorded as the origins of a specific purpose, speakers had to be year 2000.
the modern meetings,dating back to the arranged and a programme drafted, Many more notable events and high
invitations had to be co-ordinated, profile conferences havefollowed since.
logistics, facilities, accommodation, food It is truly amazing to consider how far our
and beverages had to be prepared and the industry has come in such a short period
outcomes determined or measured. of time and, moreover, that we have
ONLINE ADMINISTRATION SYSTEMS This is still the case in 2017, and I predict managed to develop the capacity, skills and
RSVP process/ product launch knowledge to host these events equally if
3D Secure online credit card transactions
Registration database management It is truly amazing to not better than our peers globally.
In 2017 we are preparing for multiple
Accommodation negotiations/ contracts
Conference set of books/ Accounts
consider how far our futures, the new age of digital or
Abstract management industry have come in such hybrid meetings multiple format live
Onsite registration (RFID, badges, barcode)
Survey / evaluation portal a short period of time engagements. Long live our industry.
24/7 Web information centre (reports)
EVENT MANAGEMENT
Event consultation
Association bid assistance
Budget compilation & management
Timelines and task management
Supplier/ procurement management
Speaker management
Logistic management (venue, AV, IT)
Onsite logistics management
Social events management
DMC/ travel solutions portal
O
riginally, at the outset, With experience and professionalism, I a fee for their time and contribution
conference organisers do believe that there is, and will continue based on the clients scope of work.
approached clients based on to be a need for the PCO in the business At the end of the day, it does not
arranging a meeting and obtaining event sector. While the client may know matter what service or product you
remuneration based on a commission what they want, they do not have the are manufacturing or offering, if it is
from the hotels and/or other suppliers. time, infrastructure or capacity to deliver. professional, reliable and transparent
Essentially a kickback as it were. So, by adding value, the PCO can charge you will have clients.
This approach is still used in various
ways in different parts of the world, but
no longer can an organiser rely on only
commission and run a profitable entity.
The challenge that PCOs face today is
Rodlin Design
that since essentially, we agreed to work
for nothing, we now have a situation
that we must re-invent ourselves and
congratulates SAACI
R
convince clients of the value that our odlin Design, established Additional to this, Rodlin
service expertise and time provides in 1993, is a Design manufacturers and
them with. manufacturer and designs a high percentage of
This is extremely challenging in the supplier of hospitality our product offerings locally.
current economic environment with equipment servicing the Rodlin Design has been a
clients trying to contain their budgets African continent. We have loyal member of SAACI since
and cut costs at every turn. But, in my branches in Johannesburg and 2002. Over this time we have
opinion, anything free comes at a price Cape Town, with showrooms experienced the benefits of
By Phillip Dolby,
and potentially the lack of transparency. to view the product ranges. hospitality product this membership first hand.
With the technological revolution and We also have agents located manager for Not only is it a prestigious
easy access to information, via Google, in Namibia, Zimbabwe, RodlinDesign. alliance to have, but the
Wikipedia and other search engines, Botswana, Mauritius, Zambia membership has provided us
the client is much more informed and Kenya, providing logistical and with countless opportunities to grow our
and discerning in their needs and servicing support. business within this industry.
expectations. Our product offering ranges from Rodlin Design congratulates SAACI
This can be a positive and or a negative. conferencing/banqueting table and chair on reaching this incredible milestone
Clients are also exposed to international solutions through to service equipment, and wishes all associated a successful
meetings and conferences that they such as room service trolleys and electric and bright future. Your contribution
attend and therefore have a greater food warmers. Over the past 24 years to the industry has been necessary
expectation of the service and product we have been fortunate to supply and and beneficial to countless companies,
that is delivered. Often raising their service some of the continents major institutions and individuals.
expectation, but not their budget. venues and hotel chains.
The negative is that they no longer Focusing on high quality products that Phillip Dolby, hospitality product
want or expect the entry level services of promote multi-functional use and speedy manager for Rodlin Design, has been
a PCO as they can find and book a venue turn-around of venue facilities, makes a huge contributor to the marketing
by themselves, as an example. When they our offering unique and cost-effective. and implementation of Rodlin Designs
approach the PCO, they have already Rodlin Design are exclusive agents presence in the hospitality and events
discussed with their board members for Sico Incorporated, manufacturers of sector since he joined the company
what they expect and the services that high-quality mobile and folding leg table in 2004. His undeniable energy and
theywant. systems and Zown Contract hospitality enthusiasm in assisting clients to improve
So, the bar has been raised and if the equipment, manufacturers of durable their offering and image through utilising
PCO is not able to offer the next level lightweight all-weather hospitality high quality products in their venues is
service at a professional standard, their furniture solutions. unparalleled.
business model is in trouble.
30 SAACI 30TH ANNIVERSARY
SERVICES PERSPECTIVE
1987: A retrospective
By Nigel Walker, managing director of Compex
There were no cellphones, just tickey boxes, there was no e-mails; the fax machine
was emerging as the backbone of rapid communications. The thermal paper used on
most machines would fade or turn black if left in the sun rendering any
communication useless.
but you could
not print graphics.
WordPerfect had
displaced most
other systems by 1986,
and was rapidly becoming the standard in
the DOS market. [you can Google DOS].
The 5-inch floppy disks had become
almost universal on personal computers,
with 360 KB of storage space.
Designs were often hand drawn, many
companies employed skilled draughtsmen.
Quotes were produced through the typing
pool. Handcrafted models of stands would
T
here was no Gallagher Estate, no I had just arrived in South Africa to be produced for paper and wood for the
Sandton Convention Centre, no commence work at the CSIR as a chief major pitches.
CTICC or ICC Durban. There was the research officer. The typewriter and carbon paper were
World Trade Centre (now Emperors Palace) The mainstay of the exhibition sector the foundation of all communications.
and NASREC (now Expo Centre), the the shell scheme required chipboard panels Turnaround time was measured in days,
Durban Exhibition Centre. to be cut to size, routed around the edge, perhaps a week. On the plus side the
The main exhibition supply companies painted and fitted via feathers. This post office worked, and mail was
were Z-Displays and Shell Systems. involved considerable labour and time. The delivered, sometimes even twice a day.
Specialised Exhibitions and TML Reed were panels were heavy and became much Mnet had just started broadcasting the year
at the forefront as organisers. There were heavier as the build-up period progressed. before.
few independent organisers. The range of service offerings such as The build-up and strike period were
Electra-Mining was the major exhibition, plants and furniture were very restricted extended, much longer than today. Such
with shows such as when compared to the hundreds of periods were heavily discounted by the
the Natal Industrial items offered today. There were no LED venue, with perhaps 50 per cent for the
Tradeshow and / LCD screens there were no laptops. first day, 75 per cent for the second day
the Royal Show in Computers were heavy and bulky and 100 per cent for days thereafter. Work
Pietermaritzburg were transportable, yes, but far from portable. rarely extended late into the nights, or
pivotal in Natal. The Epsom dot-matrix printer was common overnight.
The individuals from this era laid a solid
BILLBOARDS TOP TEN HITS OF 1987 foundation upon which the industry of
Title Artist(s) today has grown and expended. So much
1 Walk Like an Egyptian The Bangles is owed to these few of yesteryear, many
of whom have been subsequently inducted
2 Alone Heart
into the various associations Hall of Fame.
3 Shake You Down Gregory Abbott Only five per cent of our current
4 I Wanna Dance with Somebody (Who Loves Me) Whitney Houston employees were even born in 1987. With
5 Nothings Gonna Stop Us Now Starship so much talent and technology I believe
6 Cest La Vie Robbie Nevil the future is bright and the exhibition
and events industry will flourish over the
7 Here I Go Again Whitesnake
coming decades.
8 The Way It Is Bruce Hornsby and the Range
I believe it is impossible to imagine what
9 Shakedown Bob Seger it will be like in 2057, but I do believe it will
10 Livin on a Prayer Bon Jovi be an exciting roller-coaster ride.
SAACI 30TH ANNIVERSARY 31
VENUE PERSPECTIVE
Venues need to
constantly adapt
By Kim Roberts, operations director of The Forum Company
Over the years, venues have value-ads and client expectations and We have had to be open to change and
experiences are met. continually push boundaries to remain a
had to adapt traditional The co-ordinators knowledge of the major player in conferences and venues in
spaces and create more venue and what is available to them for South Africa.
their event is vital ensure the best possible The forum company has been a
versatility and flexibility experience for the client. member of SAACI for about eight years.
forclients. This includes knowledge such as light The relationship did start off slowly, but
in the venue at various times of the day, we soon realised that a more active role
traffic to and from the venue so ensuring would produce the goods.
C
lients hosting events and the events starts at the correct time, etc. The exposure to other professional
conferences expect something Last minute demand is also on the suppliers within the SAACI network
unique and innovative to help increase. However, last minute booking has certainly been our best benefit,
their event stand out. The one-size-fits-all does not mean discount, but rather giving us an opportunity to recommend
approach does not work any longer. offering the client value-adds to make service professionals from the SAACI
Technology has become a major criteria sure their experiences are met and that bodies who strive to grow and maintain
in clients choosing their conference and the venue delivers so that it ensures professionalism in the industry as the
meeting spaces. returnbookings. forum does.
Venues need to adapt to large-scale Turnaround time expectations for I have been an active member of SAACI
technical requirements that might need quotes, status updates and feedback for approximately five years and served
to be brought in. continue to get shorter, with the work all on the board for the last two. This time
Clients also need to be online the time/anytime and anywhere approach has been invaluable in growing a sound
throughout their meetings and need of the businessperson. network of professionals we can count
spaces and time to check-in with Having a proactive and streamlined on in ensuring service excellence to
their offices while in their meetings team of staff with the required venue ourclients.
orconferences. knowledge, these deadlines can be The networking opportunities from
The venue needs to be able to handle mettimeously. branch events has also given further
many people at one time all needing As a company, we have had to adapt exposure to meet new professionals, as
connectivity and space. and constantly be one step ahead in well as build on established relationships.
Over the years clients have also become meeting the demands of a changing These ultimately do result in business
more aware of the environment and society and the way we do business. opportunity and growth, which is great.
being greener in the events that they
host. Clients want venues that planners
adapt
rethink, reduce, reuse and recycle and
venues need to ensure there are green
meeting options to allow for this.
We have also noticed a trend of clients
starting to book direct with venues more
and more. They are looking to get better /dpt/
bang for their buck, but also build a
solid relationship with the venue in order
to deliver their vision.
Many of the larger corporates have verb
their own event management staff in
house now and as a result they want Make (something) suitable
to know where their money is going for a new purpose; modify.
and what flexibility they have within
thespace. Become adjusted to new
As a result, more experienced co- conditions.
ordinators are required to ensure
32 FIRST ANNIVERSARY
ADVERTORIAL
The Tramways
celebrates one year anniversary
The revamped Tramways building in Port Elizabeth has proved to be a major
catalyst to economic development and has livened up the Baakens Valley,
becoming one of the Bays top event venues.
The spaces
The Tramways offers four floor spaces
to hire. The exhibition hall boasts
a 1000m2 floor space, the foyer
area offers almost 200m2, there is a
16-seater boardroom, and the latest
addition is a new Left Wing which is
about 300 square metres. The spaces
T
he R40million investment in the been disappointed that most of the cater for conferences, exhibitions, food
rejuvenation and redevelopment dates are already booked from last year markets, night markets, craft shows,
by the Mandela Bay Development and we are busy with 2018 booking music events, cocktails events, product
Agency (MBDA) has hosted more than already, said Luvuyo Bangazi, MBDA and service launches, among others.
40 000 visitors, held close to 100 spokesperson. The venue offers different spaces that
events attended by numerous people in The shell of the double-volume bring people together from all walks
just one year since opening its doors. building has been retained, with brick of life through commerce, technology,
There is a lot of demand out there for and timber windows in place of steel entertainment, arts/creativity
big venues and this building provides a to honour the once working bus shed, anddevelopment.
unique advantage whereby the client with modern materials. Mr Bangazi added: We have hosted
can create their own masterpiece with The exterior of the building, many memorable and dynamic events,
the open space. A lot of people have particularly on the Baakens Street and like the Singles Soiree in March, NMB
FIRST ANNIVERSARY 33
Re-igniting the
foodrevolution in SA
Matthew Foxon, 36, is the
new executive chef at 54 on
Bath in Rosebank. I have been
in the industry for 17 years, but
really my whole life.
H
ailing from Durban, in the English
part of South Africa, and with
an English family, Matthew has a
great passion for producing British food
with an occasional African twist.
His signature dishes include Kenzie
farm ostrich, dukkha spices, sweet potato,
beef bobotjie and Gloucester old spot
pork loin and belly, pea puree, black
pudding,crackling.
South African born Matthew has
a strong academic and culinary
background, having completed a two- restaurants, winning renewed critical He said working with Tsogo, which is a
year advanced diploma in professional acclaim and bringing it back to the huge company, will help me to achieve my
cookery at the International Hotel School forefront of the London restaurant scene. five-year goal. Its an amazing hotel with
inJohannesburg. Matthew says food has always been a an offering that suits my cooking style.
Following his training, Matthew part of his life from a young age. Whether In terms of challenges, Matthew said:
worked in luxury hotels across South it is cooking at home, in a competition or Skill levels have been a challenge, starting
Africa, including the Balalaika and the for a restaurant, its always about letting from hotel school level, dedication from
Michelangelo in Johannesburg and The the produce stand out and preparing it students and producers have not been
Sheraton Hotel and Towers in Pretoria. with care and attention. flexible to the requests of the clients.
Awarded Young Chef of the Year He said: Seasonal produce feeds my Globally, he said food and beverage
for two consecutive years in South Africa creative soul to make and explore with trends show a move towards recycling
(2003 and 2004), and being runner up in tastes, textures and colours, using new and charity donations. The emphasis
the Salon Culiniere South Africa (2004), cooking techniques to open the door for is on less food wastage and more
Matthew has proven his cooking prowess different taste experiences. responsiblepurchasing.
in a number of competitions. Matthew is enjoying being back in South For leisure, he enjoys spending time with
Moving to London in 2005, Matthew Africa and at the helm at Level Four, 54 on family and friends.
ran the kitchens at the award winning Baths beautiful fine dining restaurant. His advice to newcomers is: Put the
Greyhound at Battersea, where he His goal for the next five years is to help hours in. Dont be scared to try something
exhibited maturity, a reliable attitude and re-ignite the food revolution in South different, be humble, and believe in
great creativity. Africa and push sustainable eating. people.
During this period, Matthew was one
of the winners at the 2006 Restaurant What is your signature dish? I What is your favourite
Magazine Best Dish awards. He then have a few from my past but at 54 I am beverage? Craft beer, craft gin, wines
moved to The Rosendale in South East doing a Marino lamb dish, with loin, belly, new & old world, single origin or small
London as head chef where he won the cutlet, hand raised polenta pie with braised produced coffee and hand-picked teas.
lamb shoulder, aubergine puree, asparagus.
Time Out award for bestgastropub.
To accompany this meal, I would go with a What is your favourite food?
Moving to Criterion Restaurant in 2009, Seasonal produce. Impossible to narrow it
Babylonstoren Shiraz.
Matthew starred in the BBC hit series down.
What trends are emerging in What is your pet hate? Untidy
MasterChef, in which three amateur chefs
competed under his watchful eye.
the conference industry in sections and lying.
With Matthew as executive chef, regards to food? Smaller portions Are you adventurous? If yes,
and focus on presentation.
Criterion Restaurant, a stalwart of the what is the most adventurous
London restaurant scene, cemented its What has remained constant in thing you have ever done? Cage
position among Londons most important this industry? Kitchen behaviour. diving with great white sharks.
VENUE UPDATE 35
ADVERTORIAL
an experience
Formative is a production design studio that delivers bespoke live event, stage and brand
architecture. In addition to their live staged shows, Formative work with corporates to stage
conferences and functions. Some of the corporate brands they work with include Sanlam,
Santam, Rand Merchant Bank and Informa. Gareth Hadden offers insight into the value of
putting on a corporate event of the highest standard and the process involved in doing so.
How significant is sound, good about the organisation. Gone are the Budget guidelines what can
lighting and presentation to a days of just having screens cluttered with businesses expect to pay for
conference? information and bullet points. a good technical team and
Its becoming imperative, because of Today, companies want to spend more what criteria should they
death by PowerPoint. Leaders of time and effort on the production of the lookfor?
modern and progressive companies are event and the quality of the content, so The budget always depends on the brief,
trying more and more to get this point that it makes an impact on their guests. the duration and the clients expectations.
across. So, we have a lot of companies Normally when at a conference, the first However, I would say, for a corporate
requesting that we change up and thing people want to do is find out where function of high quality, you are looking
modernise their look. the coffee is, where the bathrooms are and at anywhere between R350000
For example, the last Sanlam conference what time lunch is, so a lot of companies R1.2million as a ballpark figure.
we did, we put together a three-sided are now discovering the value of creating When looking at service providers,
screened cube that hung above the an experience that captures the essence of you want to ensure the
presenter, and no-one had ever seen that the brand or organisation, and gives guests supplier has a good
before. These are the companies that something to take away with them. history. Check their
want to take risks and get out of their credentials and
comfort zone. What can go wrong if when viewing
People dont normally give sound, the proper process is not examples of
lighting and presentation much thought, followed? previous
but the value a well-executed lighting Everything, but its how you deal with works,
and stage design can add to a corporate it that matters. It all starts in the office ask
conference or event is massive. with the pre-planning phase, which is
Its ironic because lighting and sound are something you need to be very pedantic
one of the smallest parts of a conference. about. Being a live event, you dont get
All it needs to do is work. But its the a second chance. My saying is that two
creative collaboration of parts involved that is one, one is none, which basically
can add so much value. means having one of something is of no
If this is done well, it can offer guests use. Back-up is extremely important. Test
an experience that leaves them feeling everything, and test it again.
A LOCAL PERSPECTIVE 37
yourself how many times you were rollercoaster as part of the set-design. Its When we run a corporate event, my
impressed by what you saw. great to see companies being open to new team will sit at front of house, but I will
A quality suppliers work will never be ways of thinking and pushing boundaries. never sit there. Instead, I ask the client to
the same with every client. It will always come directly to me at a separate table if
be different and customised to suit the What is the process from the they have any queries. This way they do
clients brand. Experience, I would say is brief to the finished product? not stress out the team, especially if they
the most valuable. Before a client approaches any eventing, are busy working on fixing the problem.
sound and lighting and production Additional stress in an already stressful
What are the standards of designer or organiser, they need to environment is not productive, so you need
conferencing in South Africa have a venue, budget and their creative to minimise this as much as possible.
and the rest of Africa, as inspiration in mind.
opposed to the rest of the The first step is to then meet and brief
world? the supplier to include budget, themes,
Ive worked around the world and I think restrictions, etc. The client will then be
South Africa is high up there in terms presented with a design and proposal
of putting on quality corporate events. which kicks off the process. Once tweaks
A lot of conferences are attended by are made, costings approved and final
international delegates and speakers, and sign-off is received, the planning starts.
with those Ive had experience with, the The client, the suppliers and internal
international speakers have always been team will need to sit together to allocate
pleasantly surprised. roles and timings. This is then followed
More companies are wanting to steer by tight schedules, flowcharts and
away from the traditional stuffy and out- finaldrawings.
dated look and feel of corporate events,
and are wanting to push boundaries. How best to work with
For example, we did Rand Merchant the organisers in terms of
Banks annual conference last year, schedules, logistics and
which had a roller-coaster creative vision?
theme to reflect the Depending on the project, suppliers can
state of the financial either deal directly with the companys
Who is Gareth Hadden?
markets at the marketing or events manager or work Gareth is the business director and
time, so we with the companys creative agencies. Its founding partner at Formative. Gareth
included a therefore important that you know how to is responsible for the client liaison,
work with everyone involved. Its a high- business development, and project and
pressure job, but if you get the planning production management at Formative.
right up-front, you will be fine. His hands-on approach and ability to
People have asked me how I stayed calm manage the various stages of workflow
over the years and my answer is panicking at once has earned him a reputation
as a first-call project leader, delivering
wont get you anywhere. You need to stay
on time and on budget. As a result,
calm at all time. If youre high maintenance he has flown across the world to steer
and panicked, people pick up on that, but projects for clients on a regular basis.
if youre calm and relaxed, you can transfer Before starting Formative, Gareth was
that energy to the rest of the team. Client a key business development and sales
management is a big part of the job. executive at Gearhouse South Africa.
38 INDABA REPORTBACK
T
here were a number of exciting Tuesday 16 May, referred to it as a economic value of tourism in peoples
developments at this years event, wonderful way to celebrate Africa Month day-to-day lives.
held at Durbans Inkosi Albert and to showcase the beauty of our The Minister also launched the National
Luthuli International Convention Centre, country and our continent. This week we Department of Tourisms campaign to
including the rebranding and renaming bring Africa and the world together at achieve 30 per cent of women in executive
of Africas premier travel trade show to this homegrown trade show where Africa management and board directorship
Africas TravelINDABA. markets itself to the world. positions in tourism in the next five years.
The new positioning fully reflects the President Zuma also announced that The campaign, dubbed Women in Tourism
ownership of the trade show by the following a comprehensive bid process, (WiT) 30in5, will be chaired by Tourvest
entire African travel industry and re- Tourism KwaZulu-Natal and Durban had chief operating officer Judi Nwokedi in a
emphasises South Africas commitment been awarded Africas Travel INDABA for collaboration with the private sector.
to furthering tourism and economic the next five years. In addition, the trade shows first ever
development on thecontinent. Africas Travel INDABA also saw the Business Opportunity Networking Day
This years INDABA attracted about launch of South Africas I Do Tourism (BONDay) session for exhibitors took place
7000 delegates, including 1 449 local marketing campaign, which will highlight on Monday 15 May.
and international buyers, as well as more how tourism, a rapidly growing sector, It allowed the sharing of international
than 1000 exhibiting businesses from 18 has the potential to change peoples best practice in the area of marketing
African countries showcasing a diverse lives for the better by making a direct and communications for the benefit of
array of travel and tourism offerings. and tangible contribution to inclusive exhibitors, who were also given a platform
A total of 692 registered media economic growth. to network and interact.
representatives attended the show, an South Africas Minister of Tourism, South African Tourism chief executive
eight per cent increase over 2016. Tokozile Xasa, invited all South Africans Sisa Ntshona praised this edition of
INDABAs African focus was reinforced to become tourism ambassadors for their Africas Travel INDABA as a resounding
by President Jacob Zuma who, in own country, hailing I Do Tourism as a success: This year was all about listening
officially opening this years show on movement that will show the social and to the feedback from exhibitors and
partners that resulted in some fundamental
changes, to ensure the event stays fresh
and relevant.
These ranged from the shows
updated diary system that provided more
matchmaking and meeting opportunities
to a brand-new INDABA app as the shows
primary source of information about news,
meetings andevents.
Other event enhancements included the
new Lap of Luxury pavilion, showcasing
five-star products, and the Hidden
Gems pavilion showcasing small tourism
businesses, he explained.
Hidden Gems was a pioneering
initiative between the private sector
and public sector aimed at accelerating
inclusive growth in the tourism industry.
The programme identified 90 quality
INDABA REPORTBACK 39
C
Transformation in the tourism sector will ommenting on the announcement, infrastructure and the
also be high on the tourism agenda and we chief executive officer of the capabilities of growing
will ensure that emerging entrepreneurs are Durban ICC, Lindiwe Rakharebe, the tourism INDABA
given the necessary resources and skills to said: We are thrilled, honoured and to new heights. We
develop new products and experiences for proud to be the host venue for Indaba for strongly believe that the
the city. We look forward to the innovation the next five years. Having been home to new international direct
and transformation of Africas Travel Africas Top Travel show since 1992, it is flights, the citys new infrastructural
INDABA over the next five years. wonderful news that we will remain its developments, new hotel investments and
Summing up the shows success, Mr host for the next five years at least. major tourism investment in the north of
Ntshona noted: Were confident that INDABA is one of the highlights of Durban have all attributed to the success
the additional offerings, SME showcase our year and is the ideal showcase of of this win.
and enhanced platforms for dialogue and the amazing tourism offerings available Renowned as one of the top three travel
information-sharing contributed to the in Durban and KwaZulu-Natal, not to events in the world, the event is expected
success of Africas Travel INDABA 2017. mention that the event is also the premier to generate an estimated R500-million in
Were not done yet though, with several platform to discuss the growth and economic impact for the city and province
more enhancements and a refreshed brand development of our tourism industry in over the next five years.
planned for 2018. We trust that exhibitors, the years ahead, Ms Rakharebe added. Ms Rakharebe also expressed her
delegates, media and buyers will be as Her Worship The Mayor, Cllr. Zandile gratitude to the other bid parties, the
excited as we are for next years event. Gumede is ecstatic with the city winning KwaZulu-Natal Department of Economic
Africas Travel INDABA will take place the five-year bid to host INDABA until Development, Tourism and Environmental
from 8 to 10 May 2018 at the Inkosi Albert 2022. Affairs, Tourism KwaZulu-Natal, the
Luthuli International Convention Centre in This is an affirmation that the city eThekwini Municipality, and Durban
Durban, with 7 May being BONDay. has the resources, the world-class Tourism for their partnership in the bid.
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40 CONFERENCING IN THE BERG
A mountain of fun
for the entirefamily
A fun-filled mountain escape awaits the entire family at aha Alpine Heath Resort which
is nestled along the unsurpassed scenery of the Drakensberg mountain range. The word
draken derives from the Greek word meaning dragon and Ukhahlamba by the Zulu nation
which means the barrier of spears.
L
arge parts of the Drakensberg were declared a world
heritage site in 2000 due to its ecological and cultural
diversity. The resort is situated midway between Durban
and Johannesburg and a mere 45km from Bergville in
KwaZulu-Natal.
aha Alpine Heath Resort holds prestige as one of South
Africas premier family holiday and conference venues and won
the 2016 TripAdvisor Travellers Choice Awards for Hotels in the
category of Family Resorts, ranking in the top 25 nationwide.
This exclusive family resort is ideal for a visit any time of the
year depending on the type of holiday youd like to enjoy. The
high mountains can cause extreme weather conditions, with
thunderstorms in summer and temperatures reaching below
zero in winter with snow in higher regions. Autumn (March to
June) has often been described as having he best climate.
This 4-star resort offers superb north-facing self-catering kitchen, satellite TV, telephone, dining areas and good
cellularreception.
With bountiful activities in store for the entire family, there
will never be a dull moment. Take in the fresh mountain air
by setting off on an energetic hike along trails that have been
described as some of the most remarkable in South Africa and
dare we say, the world. Enjoy horseback riding on the resorts
surroundings and take in the spectacular scenery.
The entire family can enjoy a game of volleyball, tennis or
squash; putt-putt or perhaps challenge each other to a game
of outdoor chess, or simply laze around the pool.
The resort is self-catering. However, aha Alpine Heath Resort
offers a number of great dining options at on-site eateries.
Meals can be enjoyed in the restaurant which offers an a la
carte or buffet breakfast and dinner on offer is served either
as a buffet dinner or light snack menu. The Tavern Bar offers a
chalets that consist of 100, 3 bedroom self-catering chalets.
These have one main bedroom with an en-suite and two twin
bedrooms with a shared bathroom, as well as one chalet that
is specially modified for physically impaired guests. Each self-
catering chalet can accommodate a maximum of six people,
including children.
Imagine waking up to panoramic views of the mountain and
sounds of crystal clear streams and fresh mountain air as you
prepare to embark on your day? You can enjoy your quiescent
retreat in peace as each chalet has its own private patio
ensuring for ultimate privacy.
All chalets are equipped with a fireplace, ideal for keeping
those winter chills at bay, a cosy lounge, patio, a self-catering
CONFERENCING IN THE BERG 41
BOOK NOW
snack and platter menu which is available all day for guests to
enjoy, offering a variety of light meals and not-so-light meals.
If you are looking for the best morning or afternoon pick
me up, head down to the coffee shop with its laidback
surroundings and enviable views of the village. It serves a
selection of cappuccinos, espressos or lattes along with a
buffet breakfast, buffet dinner or light snack menu, depending
on occupancy.
aha Alpine Heath Resort offers a first-rate wedding venue,
accommodating up to 200 guests, flawlessly suitable for a day
or evening wedding. Its charming chapel comfortably seats a
maximum of 70 guests. To ensure that you truly enjoy a day
you will never forget, theres a dedicated team of professionals
who will help make your dream become a reality, leaving
couples with the peace of mind to be enthralled in their
special moment. The wedding package is only available to
wedding parties consisting of more than 30guests.
The resort also offers exceptional conferencing facilities with
11 venues to select from with the largest venue, The Arbousset,
T
he Fair-trade accredited hotel Excellent wines, farm-to-table food, The 153 rooms cluster around
and conference centre is seamless service and a welcoming six leafy courtyards, each with its
focused on doing business with spirit are all part of the conferencing ownpool.
integrity. Spiers Thinking Business experience at this recent Gold winner Spier is known for its custodianship
conferencing packages plug into a at the Virgin Holidays Partners in of South African arts, nurturing people
more mindfulapproach. Sustainability Awards. and community, and conserving,
Located on a 300-year-old The conference venues have recycling and restoring with future
Stellenbosch wine farm, the hotel been recently refurbished, with the prosperity inmind.
is surrounded by meticulously installation of new sliding doors, sound- Spier is 20 minutes from Cape Town
restored historic buildings and a proof double doors, water-saving taps International Airport, and half an hour
pristineenvironment. and various other enhancements. out of Cape Town.
VENUE OF THE MONTH 43
Spier hotel
Spier is one of the oldest wine farms in
South Africa, with a recorded history
dating back to 1692. While rooted in
this heritage, Spier has a vibrant and
conscious energy.
The Spier Hotel and meeting facilities
offer inspiring winelands getaways in
the tranquillity of nature. Spier Hotel
was voted 18th Best Hotel in Africa by
the Cond Nast Traveler 2015 Readers
Choice Awards.
Homegrown food
Spiers fresh produce is either grown on
the farm or sourced from other farmers
close by. Spier believes the natural
flavour of food speaks for itself, so the
chefs approach is to keep conference
food simple, but tasty.
The conference menu changes
seasonally, depending on the supply in
Spiers food garden.
Spier overview package includes environmental and Tel: +27 (0)21 809 1100
Today, Spier has a modern, conscious social components, supporting their Email: conference@spier.co.za
energy. Focused on art and good sustainable business ethos. www.spier.co.za
farming, Spier is about farm-to-table Spier has 12 different meeting
food and accoladed wines. Its people venues varying in capacity, from the
are committed to living and working in conference centre to the historic
ways that bring positive change to the ManorHouse.
environment and community. Spier can cater for large and
smallconferences, business
Conscious conferencing meetings,workshops, seminars and
Spiers Conscious Conference exhibitions.
44 VENUE NEWS
ADVERTORIAL
A
proud leader and ambassador of up to 4 000m of space for important 4x4 Track
its industry, the Johannesburg business meetings, while individual
Expo Centre (JEC) offers multi- gates and entrances for each hall
purpose facilities that provide more than provide ease of access for event
50 000m of indoor space and more build-up and breakdown. Guests can
than 100 000m of versatile outdoor also enjoy access to 20 000 parking
space. This makes it the perfect place to bays, 24 hour security, and five star
host trade exhibitions, conferences and cateringfacilities.
consumer events of any size. Thats not
all, though. The diverse facilities include: Monorail Another exciting feature at the Expo
Centre is the 4x4 demonstration
Clubhouse track. Aside from its use during the
Rand Show by various exhibitors, the
4x4 track is a favourite for corporate
teambuilding events.
W
e are confident that Cape Greatroom where one can work, play,
Town is more than ready for a discuss, and enjoy a top-quality snack or
Marriott branded hotel, said drink, and try out the latest in technology
Alex Kyriakidis, president, Middle East & available to guests.
Africa, Marriott International.
South Africans love to travel, and Combining business and
they warm to iconic international brands leisure
like Marriott. With South Africa having The hotel is perfectly situated for tourists strong international brand to Cape Town
become a destination of choice for to get a feel for Cape Town as a unique and Century City, in particular.
travellers from across the globe, we are travel destination. Our recently opened Century City
bringing the features of the Marriott In addition to the leisure traveller, Conference Centre is performing
experience to the country for all toenjoy. the business traveller will enjoy top- way ahead of our most optimistic
notch conference facilities and business expectations, attracting a growing
Welcome to the Greatroom technology. number of national and international
Regular Marriott Hotel guests will for Leon Cohen, managing director of conferences.
the first time in South Africa be able to Rabie Property Group, the developer of Having a Marriott-branded hotel
enjoy the Marriott brand facilities they Century City and the owner of the Cape substantially increases our offering and
know so well from around the world: the Town Marriott Hotel Crystal Towers, said will no doubt appeal in particular to our
familiar
Business taste
Africa of the1 Marriott
- Half page.ai burger,
2017/04/25 01:40:21 PM the they were delighted to welcome such a international delegates.
Come celebrate
Global Exhibition Day 2017
with EXSA
Exhibition organisers, venues, associations, and service providers from around
the world are uniting behind a global initiative to stage Global Exhibitions Day.
w ayo
D
riven by Paris-based UFI David DuBois, IAEE president, and The competition
tsh
(The Global Association chief executive officer. mechanics will
la
H
of the Exhibition As preparations progress, we be shared with i
P h u m u la n
Industry) and Dallas-based IAEE are inviting every player in our the industry closer to
(The International Association industry to get involved. the time. The aim is to come together
of Exhibitions and Events), a Phumulani Hlatshwayo, to network and celebrate our industry
rf
do
growing list of associations and n EXSA general manager, said: in a fun, relaxed and informal way,
te
industry players have pledged to K ai H at To make our activation a truly heconcluded.
join forces for Global Exhibitions Day to South African experience, we
promote the industry and highlight its invite all industry players and stakeholders PROGRAMME
achievements. to join us at the Johannesburg Expo
09:30 10:00 Guests arrive
We are amazed by the support that Centre on 7 June 2017 for a potjie
this idea has received already, said Kai competition. Team up and produce your 10:00 11:00 Welcome address &
Hattendorf, UFI managing director, and tastiest potjiecreations. competition rules
11:00 15:00 Potjie cooking,
networking, and
entertainment.
15:00 Judges select winners
and teams get to sample
each others creations
Kindly RSVP to Thuli Ndlovu at
info@exsa.co.za
Millennials
Enticed by more authenticexperiences
By Tes Proos, Site Southern Africa president
W
hat is also interesting to note is
that millennials are 23 per cent
more likely to travel abroad
than their older counterparts and will make authentic and immersive experiences. their networks and worldviews.
up half the global workforce by 2020. The reality is that millennials are not As an award-winning destination, we
These stats have a direct influence motivated by the same incentives used 20 can tick all the boxes in terms of what we
on the travel incentive industry and the years ago on their older counterparts. can offer business and leisure travellers,
type of travel experiences we can offer They are looking for travel that but with this generation, we must
thisgeneration. includes opportunities for personal acknowledge that luxury and opulence are
Understanding their needs more clearly growth, involvement in CSI initiatives and no longer the leading drawcards.
will shape how we design millennium culturalimmersion. Authentic and impactful experiences can
friendly travel incentive programmes. Known for its diversity and rich cultural only be designed when we consider our
Another aspect that should not be ignored heritage, South Africa is also making its rich cultural tapestry, the global business
is their capacity to influence via social mark as a leading innovation-hub and landscape and the undiscovered gems we
media networks. The more sharable the socially transformative economy on the harbour.
experience, the more enticing to the young African continent. This gives rise to the opportunity for
business traveller. If managed properly, this This combination alone, offers the tourism, business and social impact
aspect serves as a phenomenal marketing young business traveller an opportunity organisations to extend their collaboration
tool for theindustry. to not only immerse themselves in the into a space where we can create
While travel incentives are ultimately mainstream tourist attractions, but also experiences that appeal to a market that
about reward and recognition, we cannot to tap into innovative, stimulating and is set to influence the incentive travelling
ignore the millennials need for more enriching experiences that will enhance space for decades to come.
SUBSCRIBE TO
Business
May 2017 Vol 37 No 4
Events Africa Advertiser Page Email Website
Tel:..............................Fax:........................ Find us on
CALENDAR 49
2-4 JUNE: SAACI 2017 Congress 18-20 APRIL: WTM Africa 2018
Venue: Tshwane (Gauteng) Venue: Cape Town International Convention Centre, Cape Town
More information: Rudi Van Der Vyver More information: Thebe Reed Exhibitions
Tel: 084 580 9882 Tel: +27 (0)11 549 8300
Email: ceo@saaci.org | www.saaci.org Email: info@ThebeReed.co.za
INTERNATIONAL: 2017 NOVEMBER 12-15: 56th ICCA Congress. FEBRUARY 6-8: IBTM ARABIA.
Venue: Prague, Czech Republic. Venue: Abu Dhabi,
JUNE 14-16: IBTM America. More information: Mathijs Vleeming, United Arab Emirates.
Venue: South Florida, United States of marketing project manager, ICCA, Toren Tel: +44 (0)20 8271 2143.
America. A, De Entree 57 1101 BH Amsterdam, The www.ibtmarabia.com
Email: ibtmamerican@reedexpo.com Netherlands.
Tel: +31 20 398 1962. FEBRUARY 20-21: AIME 2018.
AUGUST 23-24: IBTM China. Venue: Melbourne Convention &
Email: mathijs@icca.nl.
Venue: Beijing, China. ExhibitionCentre,
www.iccaworld.com
Email: cibtm.helpline@reedexpo.co.uk Melbourne, Australia.
NOVEMBER 28-30: IBTM World. Tel: +61 2 9422 2500.
SEPTEMBER 6-7: IBTM LATIN AMERICA.
Venue: Barcelona, Spain. www.reedexhibitions.com.au
Venue: Ciudad de Mexico, Mexico.
Tel: +44 (0)20 8271 2127.
Tel: +52 (55) 88 52 62 10. MAY 13-15: Association Expert Seminar.
www.ibtmworld.com
Email: info@ibtmlatinamerica.com Venue: Frankfurt am Main,
SEPTEMBER 26-28: IT&CMA Asia 2017. Germany.
Venue: Bangkok Convention Centre, INTERNATIONAL: 2018 More information: ICCA Netherlands.
CentralWorld Bangkok, Thailand. Tel: +31 20 398 1961
www.itcma.com
JANUARY 22-23: AIME Dubai. JUNE 29-JULY 1: ICCA Association
OCTOBER 10-12: IMEX America. Venue: Dubai World Trade Centre, Dubai, Meetings Programme.
Venue: Las Vegas, United States of United Arab Emirates. Venue: Fukuoka, Japan.
America. Tel:+441273227311. Tel: +971 603 3300 More information: ICCA Netherlands.
www.imex-america-2017.com Email: event@aime.aero Tel: +31 20 398 1902
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50 DIRECTORY
EXSA OFFICE Patrick Cronning (Suppliers Forum): Official Journal of the Southern Africa Chapter
General Manager: Expo Guys of the Society for Incentive Travel Excellence
PhumulaniHlatshwayo t:(011)433 3260 | c:083 281 5584
Box 2632, HalfwayHouse 1685 pat@expoguys.co.za
t:(011)805 7272 Zaida Enver (Organisers Forum): OFFICE BEARERS: Daryl Keywood
Fax: (011)805 7273 PureGrit Chapter President:Tes Proos, c:+27 (0)82 904 4967
phumulani@exsa.co.za t:(011)467 5011 | c:082 555 1049 Crystal Events daryl@walthers.co.za.
www.exsa.co.za. zaida@puregrit.co.za Box 50596, Waterfront 8002 Henk Graaf
Admin Manager: Thuli Ndlovu Andrew Gibbs (Suppliers Forum): c:+27 (0)84 682 7676. c:+27 (0)83 696 3307
info@exsa.co.za Concept G president@sitesouthernafrica.com henk@swafrica.co.za
Communications Manager: t:086 122 2678 | c:083 260 8065 Treasurer: Peter-John Mitrovich Tanya Angell-Schau
AimeeDelagey | aimee@exsa.co.za andrew@conceptg.co.za c:+27 (0)82 318 1889 c:+27 (0)82 559 9007
peter-john.mitrovich@grosvenortours. tangellschau@tourvestdm.com
BOARD MEMBERS Katherine Gunningham (Young
com
National Chairperson: Neil Nagooroo Professionals Forum): Compex Nicholas Leonsis:
t:(011)234 0604 c:060 983 9273 Secretariat:Mariaan Burger
Vice-Chairperson: Andrew Binning c:+27 (0)82 564 6996
katherine@compex.co.za c:+27 (0)82 557 8041
Immediate Past Chair: Brad Alder nicholasl@travkor.co.za
info@sitesouthernafrica.com
Karen Healey (Western Cape Forum):
Treasurer: Andrew Gibbs
Resource Design COMMITTEE MEMBERS: SUB COMMITTEE
Brad Alder (Suppliers Forum): t:(021) 510 7776 | c:082 893 6036 Adriaan Fourie
(Business Africa Development):
Octanorm Nicholas Leonsis (Chair):
karen@resourcedesign.co.za c:+27 (0)84 545 3355
t:(011)4332010 | Fax: (011)4331927 adriaan@wesgro.co.za c:+27 (0)82 564 6996
c:082 445 2661 Denver Manickum (KZN Forum Chair): nicholasl@travkor.co.za
brad.alder@octanorm.co.za iCubeAdvertising Cindy Pereira Buser
t:(031) 701 0474 | c:083 482 8525 c:+27 (0)72 192 5656 Bunny Boolah:
Andrew Binning (Organiser Forum): cindy@mirchee.co.za c:+27 (0)83 632 2420
denver@icube.co.za
Inkanyezi Event Organisers bunny@africanlink.co.za
t:(041) 363 0310 | c:082 372 9247 Neil Nagooroo (Venue Forum): SCC Justin Exner
andrew@inkanyezi.co.za t:(011)779 0000 | c:082 929 5241 c:+27 (0)60 302 6018 SUB COMMITTEE
Neil.Nagooroo@tsogosun.com justin@vineyard.co.za (Young Leadership Development):
Lorin Bowen (Organisers Forum):
Synergy Business Events Doug Rix (Suppliers Forum): DK Barry Futter: Adventure Works Nonhlanhla Tsabalala:
t:(011)476 5108 | c:082 433 8687 Design c:+27 (0)82 335 4090 c:+27 (0)71 351 4458
lorin@synergybe.co.za c:082 579 7071 | Dougrix@wol.co.za barry@adventureworks.co.za nonhlanhlaT@tshwane.gov.za.
Lindy Cambouris (Venue Forum): Clive Shedlock (Organisers Forum):
CTICC Conker Exhibitions
t:(021) 410 5000 | c:071 888 2625 t:(031) 312 2990 | c:083 784 6004 t:+25 4722493146
lindy@cticc.co.za Clive.Shedlock@gmail.com ICCA ben@conventioncentrecalabar.com
International President:Nina Freysen-Pretorius
AAXO General Manager: Pat Lofstedt Congress & TheConference Company
Association of c: 082 411 7871 | e: pat@aaxo.co.za Convention t:(031) 303 9852
African Exhibition Chairperson: Carol Weaving, Reed Association f:(031) 303 9529
Organisers Exhibitions e: nina@confco.co.za
aaxo Reed Place,
Culrosson Main
Secretariat:Annamari Erwee
Board Members: Philip Wood, TETrade ICCA AFRICAN CHAPTER:
Secretariat:Esmare Steinhofel
ICCA Africa Regional director
Office Park, Events; Dee Reuvers, SA ConfexServices; Chairperson: Ben Asoro c:084 056 5544
34Culross Road, Leatitia van Straten, Specialised Exhibitions Commercial Director, esmare.s@iccaworld.org.
Bryanston, Johannesburg Montgomery; AmandaMargison, OnShow Calabar ICC, www.iccaworld.com/dbs/
t:+27 11 549 8300 Solutions; Amanda Cunningham, The Calabar Nigeria africanchapter
info@aaxo.co.za | www.aaxo.co.za Wedding Expo t:+23 48173098930 www.iccaworld.com
Africa rising
continuously By Rick Taylor, The Business Tourism Company
The centre of gravity of the sub-Saharan African economy will move over the next
decade to consolidate around three regions East Africa, South Africa and Nigeria
with the ripple effect cascading to neighbouring countries.
A
frica is a long term play and the It is more cost-effective to attract global meetings community is generally
vision has to be way beyond a a delegate to a destination that it is gleaning a deeper understanding of the
short term strategy. The results a leisure visitor. The great news is continent and its regions.
are now starting to mirror this: Africa with that governments are now starting to Infrastructure development is
365 association meetings in 2016, places comprehend this line of thought and concretising: world-class conference
the continent at #10 in the ICCA global discover that the meetings sector is the oil centres, hotels with meeting capabilities,
rankings. that can ignite this economic piston. convention bureaux presently led by East
According to a recent economist,six of We have a continent filled with iconic Africa (Rwanda, Uganda and Kenya).
the worlds fastest growing economies abundance: the Nile, Zambezi, the great It is these investments and industry
in the past decade were in sub-Saharan crater lakes of the Rift Valley Lake developments that will inevitably lead
Africa. Like many, I have been passionately Victoria is as large as Lake Michigan, to the transfer of such invisible assets
upselling the African continent for years. Victoria Falls, Massai Mara, Serengeti. such as intellectual capital that will
Africa is the next frontier when it comes Kruger priceless nuggets. support the drive towards a knowledge-
not only to leisure, but more specifically As the worlds second largest continent, based economy, inward investment and,
to business events or M+E (meetings and Africa is well-endowed with a variety ultimately, poverty reduction via a fully
events) still quirkily referred to as MICE of magnets that meeting buyers and employed workforce.
in many countries. planners,seriously looking for delegate With its untapped attractions, the
Within excess of a billion in population differentiation, canoffer their clients. African continent really should be far
today, a middle class of 1.1 billion is Todays planners must step beyond their more top of mind. Strong international
predicted by 2060. Opportunity oozes. comfort zones: step off the edge. As the currencies and an ever-increasing buyers
Over the years, I have perhaps doggedly next generation start to drive the industry, eye towards delivering ROI increases the
maintained that Africa should be change will come and Africa will rise continents value for money proposition.
business tourism led with the significant with the millennial-momentum. If there is one thing I am sure of, it is
leisure tourism sector working in tandem A growing appetite for Associations- that Africa can achieve the future it aspires
(on the back seat). It is the business events to-Africa is emerging as the 2016 ICCA to. Lets convince a world trapped in afro-
sector that will accelerate, attract and rankings illustrate: there is an amplifying pessimism that Africa is the future and the
drive Africas tourism receipts. incentive market, corporates too. The next best choice for that next meeting.
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