Professional Documents
Culture Documents
E-COMMERCE
So Vicente
2017
UNIVERSIDADE METROPOLITANA DE SANTOS
E-COMMERCE
So Vicente
2017
Dedicamos este trabalho nossa famlia, pois sem o apoio e incentivo deles,
dificilmente poderamos concluir este curso; aos amigos Carlos, Amanda e o
nosso Tutor Thiago pela amizade e compreenso em momentos de
dificuldades.
RESUMO
The present study looks at the profile of the Brazilian consumer in the e-
commerce trade modality, in times when the world economy is focused on
connecting the real world with the virtual world, the change of the profile of
consumers buying happened to be observed, leading companies To rethink
their methods to meet the needs of this new market, seeking to consolidate the
individualization of the service, placing in focus the guarantee of product
delivery, loyalty to the customer, for this are used various tools that aim to
attract the consumer to the product or service, such as The price, time and wait
for the arrival of the product, freight amount, as well as and the main, have full
information about the product offered.
Introduo..........................................................................................................07
3.1 Servios.........................................................................................12
Concluso..........................................................................................................17
Referncias Bibliogrficas.................................................................................18
7
INTRODUO
Objetivo Geral
Objetivo especifico
Justificativa
Segundo Turban et al, Trepper, Afuah e Tucci (2001) apud Luciano et al, (2003)
3.1 Servios
CONCLUSO
REFERNCIAS BIBLIOGRFICAS
http://blog.geofusion.com.br/geomarketing-como-entender-o-perfil-de-consumo-
do-seu-publico-e-identificar-oportunidades
http://www.ecommercetalks.com.br/aprenda-a-identificar-e-alcancar-o-perfil-do-
consumidor-que-mais-comprara-em-sua-loja-virtual/
http://www.profissionaldeecommerce.com.br/perfil-do-consumidor-online-quem-
compra-na-internet/
http://www.profissionaldeecommerce.com.br/webshoppers-35/
https://www.sebrae.com.br/sites/PortalSebrae/artigos/estudo-revela-o-perfil-do-
consumidor-on-line,2dfa9e665b182410VgnVCM100000b272010aRCRD