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JULIEN Innovation manager

10 years expertise in customer centric innovation


PIEDBOIS
@ julien.piedbois@gmail.com 0033 (6)82757167

SHORT PRESENTATION
Design thinking, Lean Startup, Innovation strategy definition
rapid prototyping INNOVATION STRATEGY and implementation

Voice of customer and CUSTOMER MARKETING Strong product marketing


survey expert ORIENTED background

Ability to bridge between creative skills PROBLEM COMMUNICATION Formalization and verbal
and technical specifications communication up to CEOs
SOLVING

Dealflow pipe management FINANCE PARTNERSHIPS +30M partnerships created


M&A and equity Open innovation expert
SKILLS

EXPERIENCE
NISSAN INTERNATIONAL INNOVATION TEAMS MANAGER
Rolle, Switzerland Chairman office
2015 - to date

SCOPE OF Program buy-in to Nissan board supporting Innovation lab strategy launch in Europe
RESPONSABILITIES Manage Nissan innovation lab and innovation team
Support strategic internal projects and external acquisition (dealflow pipe supervision)

INNOVATION Recruiting and coordinating departmental Innovation Lab Champions and overall budget
MANAGEMENT Workshop organization and animation following Design thinking / Lean start up methodologies
Open innovation: Lead Nissan internal innovation contest. From program definition to final selection, in-
cluding coaching and Sprint organization.

PROJECT MENTORING Business cases validation, investment requests preparation and project execution
Participating in innovation projects customer surveys, Proof of Concept developments, controlling
Innovation Lab Champions KPIs
Advise in the involvement of suppliers (coaches / Start up / corporate) and usage of IT resources

PORTFOLIO ANALYSIS Manage the screening and evaluation of any significant opportunity (new technologies, development and
acquisition) with senior stakeholders across the organization.
Creation and control Nissan Innovative projects portfolio, including deal flow pipe management

NISSAN EUROPE AFTERSALES SECTION MANAGER


Montigny, France Routine and loyalty products
2010 - 2014

SCOPE OF Maintenance parts and customer loyalty products


RESPONSABILITIES Responsible of a team of 6 product managers
Involved in all marketing activities, budgeting, finance and business cases activities
Leading insurance (Extended Warranty) and service products (Maintenance Contracts)
INSURANCE AND
for Nissan Europe Aftersales
SERVICE PRODUCTS
Launch of Nissan Europe Maintenance contract program in 15 countries

In charge of Aftersales partnerships on Oil and Tyres (4 European agreements)


PRODUCTS
Marketing activities to refresh POS content with communication agencies
MANAGEMENT
Creation of a life cycle part pricing management tool
From sourcing up to promotion and training to sales forces on all maintenance line up

CUSTOMER SERVICE Leading the Nissan customer experience program within aftersales
Launch of an Ipad application allowing customers vehicle healthcheck
EXPERIENCE

2006 - 2008 2008 - 2010


2010 - 2015
VALEO Headquarters SKF EUROPE
Sunderland, UK / La Vrrire, France Montigny, France

PRODUCT MANAGER FOUNDER & CEO


BUSINESS & MARKETING ANALYST
Company creation
Marketing Marketing - Creation of a web marketing agency
- Studies on automotive market trends for - In charge of new product range creation - Strategy definition and first customers
top management - In charge of product range prioritization to acquisition
- Development of internal market share tool match BP targets and market needs.
follow up - Coordinate range extension between
- Realization of internal communication
Client development
internal services (engineering, purchasing,
- Mc Donalds, Mercure Hotel etc..local market-
toolset on innovative products. quality)
ing campaigns and digital tools
Business activities Business activities
- Collaboration with R&D teams to improve
Bussiness creation
- Permanent contact with European sales
- Creation of 3 ecommerce websties owned
marketing mix forces and key customers.
by the company
- Innovative products presentation to car - Product promotion to sales units
makers

Key accomplishment Key accomplishment Key accomplishment


3 innovatives products sold to customers 3 new product famillies launched +1 M turnover per year since creation
1 joint venture created

EDUCATION

2002 - 2005 2003 - 2005 2005 2013


Reims Management School Apprentice Manager Universidad La Salle Mexico HEC Advanced Certificate
Acquisition of the fundamentals in marketing In charge customers satisfaction Master in marketing and administration Marketing & eCommerce
Specialisation in e-business and marketing management process

MANAGEMENT
VALEO : SKF : NISSAN : NISSAN :

PARTNERSHIPS CREATED

INTERPERSONAL SKILLS
EXCEL
ACCES
COMPUTER VBA HOBBIES
MS PROJECT Classic cars : Basketball :
SAP FIAT 500 1959 owner 20 years practice

Mothertongue
35
LANGUAGE Fluent PERSONAL INFO
Fluent Born in 1982 I have a great wife
and 2 sons

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