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ELEC. O
INST.&CONT.
FIRE FIGHTING
HVAC
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PIPING
PROCESS
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DOCUMENT NO : CMSA-A0-EL-MA-CYA-0010
REQUISITION NO : SECL-A0-EL-RQ-CY-0001
PURCHASE ORDER NO : 4500176824
ITEM NO : ALL
ITEM DESCRIPTION : TELEPHONE SYSTEM
PLANT LOCATION : ABQAIQ PLANT, SAUDI ARABIA
FOR CONSTRUCTION
APPROVED WITH COMMENT
REVIEWED RESUBMIT
ISSUED
This approval or review does not relieve the vendor / May 15, 2015
subcontractor of his responsibilities to meet all VECTOR
requirements of the purchase order INFOTECH
SIGN
DATE
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RECORDS OF REVISION
0 15.MAY.2015 NO CHANGES
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INDEX PAGE
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Alcatel-Lucent OmniPCX Enterprise
Communication Server
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Legal notice:
The CE mark indicates that this product conforms to the following Council
Directives:
- 2004/108/EC (concerning electro-magnetic compatibility)
- 2006/95/EC (concerning electrical safety)
- 1999/5/EC (R&TTE)
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Chapter 1
Hardware description
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Chapter 2
Specific Technical Data
Chapter 3
Installation Recommendations
Chapter 4
Protection against Interferences
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Chapter 5
Installation procedure
Chapter 6
Assembling
Chapter 7
Internal connections
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Chapter 8
External connections
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Chapter 9
Power connections
Chapter 10
Maintenance
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Chapter 1 *+
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*+
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Chapter 1 *+
Note 1:
MADA1 and MADA3 boards replace respectively MCV8 and MCV24 boards. They offer an echo depth of
128 ms instead of 32 ms (system option to be configured in MAO).
Note 2:
ARMADA daughterboard: due to a power supply limitation, only one ARMADA daughterboard is allowed
in a rack.
Note 3:
GA-3 board: due to a power supply limitation:
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1.2.1 CS Board
Name Function
CPU Flashing green: CPU operating correctly
LAN Green: LAN operating correctly (flashes to indicate traffic)
WAN Green: WAN operating correctly (flashes to indicate traffic)
UNIT 1-3 UPLINK Green: LAN switch 1 interface operating correctly (flashes to
indicate traffic)
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Chapter 1 *+
Caution:
In controller position, if the CS board setting of micro switches does not correspond to the 0x09
value, the CS board cannot monitor the activity of an optional external batteries rack.
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Name Function
LAN1 - Green: LAN port 1 operating correctly
- Flashing green: Ethernet traffic detected, flash speed increases
with traffic
LAN2 - Green: LAN port 2 operating correctly (the dual Ethernet feature
is configured)
- Flashing green: Ethernet traffic detected, flash speed increases
with traffic
HD Green: hard disk activity
FAN - Green: fans operating correctly
- Red: 1 or 2 fan(s) out of service
Power - Green: operating on mains
- Yellow: operating on battery
- Flashing red: shutdown in progress
- Red: shutdown complete
- Off: power off
UNIT 1-3 UPLINK Green: LAN switch 1 interface operating correctly (flashes to indicate
traffic)
CPU Flashing green: CPU operating correctly
1.2.2.3 Daughterboards
The CS-2 board supports the SLANX4 daughterboards (optional). This daughterboard
provides a 4 ports 10/100BT LAN switch. This switch cannot be configured.
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Chapter 1 *+
The CS-2 board supports the Ethernet redundancy feature (also called hot standby or dual
Ethernet).
Two Ethernet interfaces allow two Ethernet accesses. The two Ethernet interfaces have the
same MAC address and IP address. One interface is active, the other one is standby. When
the active interface fails, the standby interface switches to active automatically.
For complete redundancy, each interface must be connected to a different switch unit. These
switches must be parts of a redundancy network supporting the Fast Spanning Tree standard.
As in no redundancy mode, only one IP address is used.
Ethernet Redundancy must be activated via the netadmin tool (see: netadmin - Operation -
Ethernet Redundancy).
Note:
The SLANX4 board does not support Ethernet redundancy.
1.2.3 GD Board
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- Tone generator
- Voice guides
- Three party conference
- n party conference
- DTMF (touchtone) generator and detector
- Modem
This board is not compatible with the GA-3 and PowerMEX boards.
1.2.3.1 LED Meanings
Name Function
POWER - Green: operating on mains
- Yellow: operating on battery
CPU - Flashing green: CPU operating correctly
- Red flashing: shutdown in progress
FAN - Green: fans working
- Red: one or two fans out of service
LAN Flashing green: LAN operating correctly
MODULE Green: HSL board installed
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Chapter 1 *+
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Name Function
POWER - Green: operating on mains
- Yellow: operating on battery
CPU - Fixed green: BIOS startup in progress
- Fast blinking green: binary download in progress
- Irregular blinking green (4 fast blinks + 1 normal blink):
flash memory formatting in progress
Caution:
DO NOT UNPLUG THE BOARD DURING THIS PHASE.
- Blinking green: application startup in progress or board in
service
- Blinking red: shutdown in progress
- Fixed red: shutdown completed
- Led off: power off
FAN - Green: fans working
- Red: one or two fans out of service
LAN Flashing green: indicates traffic activity
LAN2 Flashing green: indicates traffic activity
MODULE Green: HSL daughterboard installed
Off: HSL not installed
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Chapter 1 *+
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___change-end___
1.2.5 GA Board
Auxiliary board enabling GD resources to be extended.
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Chapter 1 *+
Name Function
CPU Flashing green: CPU operating correctly
LAN Green: LAN operating correctly (flashes to indicate traffic)
UNIT 1-3 UPLINK Green: LAN switch 1 interface operating correctly (flashes to
indicate traffic)
___change-end___
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- Before R11.1, only one interface can be connected at the same time (no redundancy)
For board reflashing (advanced maintenance operation), only the LAN interface can be used
as bootp/tftp LAN interface.
Note:
The SLANX4 board does not support Ethernet redundancy.
1.2.6.2 Daughterboards
The GA-3 board supports the following daughterboards:
- ARMADA: this optional daughterboard supports additional DSP (Digital Signal Processor)
used for compression/decompression of voice channels for VoIP applications
- SLANX: this optional daughterboard provides a 4 ports 10/100BT LAN switch. This switch
cannot be configured.
Name Function
POWER - Green: operating on mains
- Yellow: operating on battery
CPU - Fixed green: BIOS startup in progress
- Fast blinking green: binary download in progress
- Irregular blinking green (4 fast blinks + 1 normal blink):
flash memory formatting in progress
Caution:
DO NOT UNPLUG THE BOARD DURING THIS PHASE.
- Blinking green: application startup in progress or board in
service
- Blinking red: shutdown in progress
- Fixed red: shutdown completed
- Led off: power off
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Chapter 1 *+
Name Function
LAN Flashing green: indicates traffic activity
LAN-2 Flashing green: indicates traffic activity
UNIT1 to UNIT3 Flashing green: indicates traffic activity
UP-LINK
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Chapter 1 *+
Name Meaning
POWER - Green: operating on mains
- Yellow: operating on battery
- Flashing red: standby
FAN - Green: fans operating correctly
- Red: one or both fans failed
Note:
This board is not compatible with the GD board.
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These boards allow two, four or eight T0 basic accesses (two B channels + one D channel) to
be connected.
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Chapter 1 *+
Name Function
AIS Excessive number of "1"s in the 2 Mbits bit stream (red LED on if
there is an alarm)
NOS 2 Mbits signal missing (red LED on if there is an alarm)
CRC CRC error (red LED on if there is an alarm)
LOS Loss of frame alignment (red LED on if there is an alarm)
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Chapter 1 *+
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- : indicates the status of ports 7, 5, 3, 1, 14, 12, 10, 8 on the bottom half of the board.
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Chapter 1 *+
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Chapter 1 *+
Board\ Slot Slot 1 Slot 2 Slot 3 Slot 4 Slot 5 Slot 6 Slot 7 Slot 8 Ctrl.
Slot
CS / CS-2 Yes Yes Yes Yes Yes Yes Yes Yes No
GD / GD-3 No No No No No No No No Yes
MEX /
PowerMEX
(see restric-
tions below)
GA / GA-3 Yes No N/Y* No No No No No No
(see restric-
tions below)
UAI4, Yes Yes Yes Yes Yes yes Yes N/Y* No
UAI41,
UAI8,
UAI81
UAI16, Yes Yes Yes Yes No No No No No
UAI161
SLI4, Yes Yes Yes Yes Yes Yes Yes N/Y* No
SLI41,
SLI8,
SLI81,
SLI16,
SLI161
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Board\ Slot Slot 1 Slot 2 Slot 3 Slot 4 Slot 5 Slot 6 Slot 7 Slot 8 Ctrl.
Slot
BRA2, Yes Yes Yes Yes Yes Yes Yes N/Y* No
BRA4,
BRA8
PRA-T2, Yes Yes Yes Yes Yes Yes Yes N/Y* No
PRA-T1, T1
CAS, PRA
DASS2,
PCM R2
APA2, Yes Yes Yes Yes Yes Yes Yes N/Y* No
APA4
APA 8 No No No No Yes Yes Yes N/Y* No
MIX2/4/4, Yes Yes Yes Yes No No No No No
MIX4/8/4,
MIX4/4/8,
MIX0/4/4,
MIX0/8/4,
MIX0/4/8
LANX16, Yes Yes Yes Yes Yes Yes Yes Yes No
LANX161,
LANX8-2,
LANX16-2
Empty slot Yes Yes Yes Yes Yes Yes Yes Yes No
blanking
cover
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Chapter 1 *+
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Copyright Alcatel-Lucent 2001. All rights reserved. Alcatel-Lucent Enterprise, in keeping with
its policy of constant product improvement for the customer, reserves the right to modify
product specifications without prior notice.
Alcatel-Lucent Enterprise - 32, avenue Klber F-92707 Colombes Cedex RCS Paris 602 033
185.
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Chapter 2 +*,* -*.* /
2.2 Environment
Storage, transportation and rack environment comply with the following standards:
- ETS 300 019 1.1, Storage, Class 1.2: Weather protected, Not temperature controlled
locations
- ETS 300 019 1.2, Transportation, Class 2.3: Public transportation
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+*,* -*.* /
- ETS 300 019 1.3, In Use, Class 3.1: Stationary use, Temperature controlled locations
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Chapter 2 +*,* -*.* /
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3.1.1 Operation
- Temperature: to achieve optimum reliability, the ambient temperature must be between
+5C (-5C exceptionally) and +40C (45C exceptionally) with a maximum variation of
30C (86F) per hour. In degree Fahrenheit, the ambient temperature must be between
41F (23F exceptionally) and 104F (113F exceptionally)
- Relative humidity: relative humidity must be between 5% and 85% (90% exceptionally)
without condensation.
3.1.2 Storage
- Temperature: temperature must be between -25C (-13F) and +55C (131F).
- Relative humidity: relative humidity must be between 10% and 100% (without
condensation).
3.1.3 Transportation
- Temperature: temperature must be between -40C (-40F) and +70C (158F).
- Relative humidity: relative humidity does not exceed 95% (without condensation).
3.1.4 Vibration
The hard disk drive is the most sensitive to these two phenomena. The vibrations must not
exceed 0.01G with displacement amplitude less than 0.3mm. The shocks must be less than
4G during 22ms.
3.2 Site
- Select a dry, clean, well-ventilated location.
- Maintain ambient air flow to ensure normal ventilation. If airflow is restricted, blocked or the
incoming air too warm, there is a risk of overheating.
- When the equipment is installed in a closed 19" cabinet, make sure the cabinet is
equipped with a ventilation system capable of dissipating the heat generated by the
equipment installed. Leave a clear space of at least 3 cm (1.2") around the side ventilation
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Chapter 3
0*
slots (left and right panels), and at least 10 cm (4") around the rear ventilation slots. Make
sure the airflow is not blocked at the sides of the cabinet.
- When the system is mounted directly on a wall with the wall-mounting kit (Rack 1 only),
leave a free space of at least 15 cm (6") around the entire system. Make sure that no
objects are placed on top of the system or prevent evacuation of hot air. For a multi-rack
installation, a horizontal rack alignment is preferred. If stacked vertically, leave a space of
at least 10 cm (4") between racks.
- Make sure the connecting cables of the Alcatel-Lucent OmniPCX Enterprise
Communication Server rack or other equipment or the uprights of the housing (19" cabinet
for example) do not obstruct airflow through the rack.
- Install a 230V or 110V mains power outlet (depending on country) - 50 Hz or 60 Hz (2P+G)
at a distance of no more than one meter from the rack if it is not installed in a cabinet
(otherwise the cabinet cutoff switch is used).
- The room must be well lit.
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0*
removing the metal panel on the power supply unit and disconnect the batteries.
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Chapter 3
0*
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Translation :
This is a Class B product based on the standard of the Voluntary Control Council for
Interference from Information Technology Equipment (VCCI). If this is used near a radio or
television receiver in a domestic environment, it may cause radio interference. Install and use
the equipment according to the instruction manual.
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Chapter 4 1
*
2
,*
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5.1 Overview
The purpose of this module is to guide you through assembly operations.
It describes all steps required for complete installation.
To facilitate subsequent maintenance and management operations, the different installation
methods described in the following section must be carefully followed in the order given.
There are 3 types of racks:
- internal batteries rack
- external batteries rack
- 48V supply racks
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Chapter 5
+*
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6.2.1 Overview
S and L racks can be installed in three ways:
- Placed on a table: a maximum of three racks can be stacked on top of each other.
- Mounted directly on a wall: a kit, available as an option, enables S racks to be
wall-mounted.
- Mounted in a standard 19" cabinet: the rack is mounted in the cabinet by means of
guide rails (provided by the cabinet supplier), or using an optional 19" mounting kit (there is
a kit for each type of rack).
Installation Recommendations:
Before installating a rack in the cabinet, check that:
1. The max. static load capacity (given by the supplier) of the cabinet is greater than the total
weight of the equipment mounted or to be mounted in the cabinet,
2. The weight of the racks is evenly distributed over the height of the uprights,
3. If installing the rack would result in excessive load on the front uprights (this usually cor-
responds to total cabinet weight capacity divided by two) the rack must be placed on a
shelf attached to all four uprights.
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Chapter 6 (2
- Fasten the two screws of the guide rail until the fastening pin is locked.
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(2
Step 3: attaching the guide rails on the front uprights of the cabinet.
- Clip the nuts at the marked positions (step 2) on the rear face of the two uprights.
- Place the guiding rail against the upright (in 4) with the openings of the rail in front of the
nuts. Then, fit these screws in the openings and tighten them (in 5).
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Chapter 6 (2
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(2
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Chapter 6 (2
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7.1 Overview
After describing the pinout of the RJ45 output connectors for each board and reviewing the
cables to be used, this module goes on to describe the different rack connections to be made
to interconnect main rack boards (if 1 or 2 extension racks are used).
7.2.1 GD Board
RJ45 pin 1 2 3 4 5 6 7 8
LAN TX+ TX- RX+ RX-
Audio Out Audio
AUDIO-OUT Alarm A CenRg A CenRg B Alarm B Ground +12 V
A Out B
CONFIG CTS DSR RX Ground Ground TX DTR RTS
MODULE1 TX+ TX- RX+ RX-
MODULE2 TX+ TX- RX+ RX-
Audio In Audio Audio
AUDIO-IN Audio In A
B Ctrl A Ctrl B
- LAN: Ethernet 10/100 Base T (MDI-II/straight cable), for interconnection with CPU-GA or
LAN.
- AUDIO-OUT: External loudspeaker, alarm, general ringing interfaces; 12V output
- AUDIO-IN: On-hold message and background music interfaces.
- DOORPHONE: not used.
- CONFIG: RS232 for terminal (to configure the GD board: static and dynamic addressing).
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Chapter 7
**
- Config: this port is used for GD-3 board local configuration. Use the 3EH75003AA cable
(RJ45/SUBD9) to connect to a VT100 (or emulation) configuration console.
- Module1: this port is used to connect to the first extension rack. Use a straight RJ45 cable
to connect the extension rack. This cable supports the HSL protocol and must not be
connected to the Ethernet network.
Note 1:
This port requires an installed HSL daughterboard .
- Module2: this port is used to connect to the second extension rack. Use a straight RJ45
cable to connect the extension rack. This cable supports the HSL protocol and must not be
connected to the Ethernet network.
Note 2:
This port requires an installed HSL daughterboard .
- Audio: this port is used to connect to an external an music-on-hold device
table 7.3: Audio Port Connections
1 2 3 4 5 6 7 8 Shield
Audio In Audio In Audio Audio Audio Audio Alarm A Alarm B GND
A B Ctrl A Out A Out B Ctrl B
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**
RJ45 pin 1 2 3 4 5 6 7 8
LAN/WAN TX+ TX- RX+ RX-
CONFIG CTS DSR RX Ground Ground TX DTR RTS
Up-link TX+ TX- RX+ RX-
Unit 1 to 3 RX+ RX- TX+ TX-
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Chapter 7
**
1 2 3 4 5 6 7 8 Shield
LS1Y1 LS1Y2
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**
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Chapter 7
**
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8.1 General
After describing the pinout of board RJ45 output connectors and reviewing the cables to be
used for external connection, this module goes on to describe the different connections to be
made between the system and the outside world (management PC, terminals, DECT or PWT
base stations, public network and also to the customer LAN and optional devices).
RJ45 pin 1 2 3 4 5 6 7 8
1 to 16 ZA ZB
RJ45 pin 1 2 3 4 5 6 7 8
1 to 16 L1 L2
RJ45 pin 1 2 3 4 5 6 7 8
1 to 8 TX+ RX+ RX- TX-
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Chapter 8 3
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RJ45 pin 1 2 3 4 5 6 7 8
NETW II RX+ RX- TX+ TX-
PBX X TX+ TX- RX+ RX-
RJ45 pin 1 2 3 4 5 6 7 8
Ports 1 to 15I RX+ RX- TX+ TX-
Up-link TX+ TX- RX+ RX-
RJ45 pin 1 2 3 4 5 6 7 8
1 Z set Z set RING_B1 Tip_A1 ZB1 ZA1
B1 A1
2 to 8 RING_B Tip_A
Connector 1:
- Z set B1 and Z set A1 : connection to a Z set for LR line call forward function (*).
- ZB1 and ZA1: connection to an SLI board device for LR line call forward function (*).
- Ring_B and Tip_A: connection to an analog trunk line.
Connectors 2 to 8: connection of analog trunk lines.
(*) : for further details concerning the LR line call forward function, consult Analog Public
Network .
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3
**
8.4 Connecting a PC
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Chapter 8 3
**
For more information on the connection and wall mounting of each Reflexes terminal, see
Small & Large racks - External connections.
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3
**
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Chapter 8 3
**
Note:
A preliminary survey must be performed using coverage tools. Base stations are then installed according
to survey results.
8.7.1 Digital Public Network via T0 Access (or S0-FV for Germany)
The Alcatel system can be installed near the DNT (Digital Network Termination) or, according
to requirements, remote at a distance (350 m maximum).
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3
**
The PRA board is connected to a Digital Line Termination (DLT) via 2 symmetrical twisted
pairs.
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Chapter 8 3
**
Cable impedance:120 Ohms +/- 20 % between 200 KHz and 1 MHz; 120 Ohms +/- 10 % at 1
MHz.
Use L120 series cable (or equivalent L204).
The T1/T2-DLT distance is limited by attenuation between DLT and T1/T2 that must not
exceed 6 dB at 1024 kHz.
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3
**
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Chapter 8 3
**
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3
**
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Chapter 8 3
**
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Chapter 9 1 **
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1 **
Batteries are insulated during transport by a switch soldered to the power supply board.
Plugging the mains cable into the socket closes this switch by means of a lever integrated in
the mains socket.
9.3.1 Overview
To extend the autonomy of the Alcatel-Lucent OmniPCX Enterprise CS in the event of a
prolonged mains power failure, a UPS can be used with it.
The different models of UPS are:
- the MGE UPS Systems Pulsar ellipse which comes in three variants: 300, ASR 375, 650S,
ASR 1000, 1200S and ASR 1500. It ensures one hour minimum additional autonomy
depending on the configuration.
Each of these models is serially equipped with a battery and delivered with two IEC-type
mains cords. A serial cord, as well as an error control and security software program, are
also delivered with models 650S and 1200S.
- the MGE UPS Systems Pulsar EXtreme C which comes in two variants: 1000 and 1500.
With one to three Pulsar EXB battery extension modules, it provides a minimum of four
hours of additional autonomy depending on the configuration.
Each Pulsar EXtreme C is serially equipped with a battery and delivered with:
two IEC-type mains cords
an EXB extension module with its specific connection cord to the Pulsar EXtreme C
Each additional EXB extension module is delivered with its specific cord.
- The MGE Evolution S, which comes in two variants:
3EH76210AA: POWER BACK-UP 1250 (100W/1h30)
3EH76211AA: BATTERY PACK 1250 (+100W:4h)
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Chapter 9 1 **
9.3.2.1.1 Connectors
The Pulsar ellipse 300, ASR 375, 650S, ASR 1000, 1200S and ASR 1500 are shown below:
Remarks:
- Pulsar ellipse 1200S connectors are identical to those of the 650S.
- Non referenced connectors must not be used to connect Alcatel-Lucent OmniPCX Enterprise CS
racks.
9.3.2.1.2 System Configuration/Pulsar ellipse
The choice of a Pulsar ellipse depends on the Alcatel-Lucent OmniPCX Enterprise CS
environment. The following table shows the possible System - Pulsar ellipse associations:
Basic configuration Add-ons
System Pulsar ellipse System Pulsar ellipse
+ one S rack + 300/ASR 375 (*)
One S rack 300/ASR 375
+ one L rack + 1200S/ASR 1500
+ one S rack + 300/ASR 375
Two S racks 650S/ASR 1000
+ one L rack + 1200S/ASR 1500
+ one S rack + 300/ASR 375
One S rack
1200S/ASR 1500 + one L rack + 1200S/ASR 1500
+ one L rack
(**)
One L rack 1200S/ASR 1500
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1 **
(*): in order to ensure that there are two Pulsar ellipses for installation.
(**): it is necessary to review system configuration, i.e. redistribution of racks on the Pulsar
ellipses.
Remark:
If a Pulsar ellipse 300 is listed in the table, an ASR 375, a 650S, an ASR 1000, a 1200S or an ASR 1500
can be used instead.
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Chapter 9 1 **
9.3.2.2 Installation
Safety recommendations:
Before installation, read the safety instructions in the installation and operation guide
provided with the Pulsar ellipse.
Operating temperature below 35 C (with relative humidity lower than 95%).
Sequence with the Pulsar ellipse connection procedure to various system devices. The
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1 **
procedure is also described in the Pulsar ellipse installation and operation guide.
In order to simplify this document, only the Pulsar ellipse connection procedure to the
Alcatel-Lucent OmniPCX Enterprise CS is described. It includes three phases:
1. Choice of the Pulsar ellipse according to the system configuration. To do this, refer to
System Configuration/Pulsar ellipse and System Capacities/Pulsar ellipse .
2. Connecting the rack(s) of the Alcatel-Lucent OmniPCX Enterprise CS to the Pulsar ellipse.
Several configurations are possible:
a. Connect the Pulsar ellipse to a rack of the Alcatel-Lucent OmniPCX Enterprise CS (S
or L rack).
Example 1:
Configuration with an L rack
Procedure:
Connect the Pulsar ellipse to the wall-mounted socket (mains). To do this use the
mains cord provided with the L rack.
Connect the Pulsar ellipse to the mains socket on the rear face of the L rack. To do
this, use one of the two mains cords provided with the Pulsar ellipse.
Reminder 1:
For connectors on the rear face of the Pulsar ellipse, refer to Connectors .
b. Connect the Pulsar ellipse to two racks of the Alcatel-Lucent OmniPCX Enterprise CS
(S and/or L racks).
Example 2:
Configuration with two L racks
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Chapter 9 1 **
Procedure:
Connect the Pulsar ellipse to the wall-mounted socket (mains). To do this use the
mains cord provided with one of the two L racks.
Connect the Pulsar ellipse to each of the mains sockets on the rear face of the L
racks. To do this, use the two mains cords provided with the Pulsar ellipse.
Reminder 2:
For connectors on the rear face of the Pulsar ellipse, refer to Connectors .
c. Connect the Pulsar ellipse to three racks of the Alcatel-Lucent OmniPCX Enterprise
CS (S and/or L racks).
It is prohibited to connect more than two racks to a Pulsar ellipse. When there are more
than two racks, it is necessary to use two Pulsar ellipses.
It is also prohibited to install two cascaded Pulsar ellipses.
Example 3:
Configuration with two L racks and an S rack
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1 **
Procedure:
Connect each Pulsar ellipse to a wall-mounted socket (mains). To do this use the
mains cords provided with the L and S racks.
Connect the first Pulsar ellipse to the mains sockets on the rear face of the L racks.
To do this, use the two mains cords provided with this Pulsar ellipse.
Connect the second Pulsar ellipse to the mains socket on the rear face of the S
rack. To do this, use one of the mains cords provided with the Pulsar ellipse.
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Chapter 9 1 **
Reminder 3:
For connectors on the rear face of the Pulsar ellipse, refer to Connectors .
9.3.2.3 Use
Once the connections have been made, refer again to the Pulsar ellipse installation and
operation guide. It provides all data and specifications needed to operate the Pulsar ellipse.
9.3.2.4 Maintenance
A standard exchange of Pulsar ellipse batteries can be performed. In this case, follow the
instructions provided in the Pulsar ellipse installation and operation guide.
This operation must be performed by a qualified person (electric shock hazard).
Cut off the power supply of the Pulsar ellipse before exchanging batteries.
Replace batteries exclusively by batteries recommended by MGE UPS Systems.
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1 **
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Chapter 9 1 **
9.3.3.2 Installation
Safety recommendations:
Before installation, read the safety instructions in the installation and operation guide
provided with the Pulsar EXtreme C.
Sequence with the Pulsar EXtreme C connection procedure to the various system devices.
The procedure is also described in the Pulsar EXtreme C installation and operation guide.
In order to simplify this document, only the Pulsar EXtreme C connection procedure to the
Alcatel-Lucent OmniPCX Enterprise CS is described below. It includes three phases:
1. Choice of the Pulsar EXtreme C and of its EXB extension modules according to system
configuration. To do this, refer to System Capacities/Pulsar EXtreme C .
2. Connecting EXB extension module(s) to the Pulsar Extreme. Three configurations are
possible:
a. Pulsar EXtreme C + one EXB extension module:
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Procedure:
Connect the Pulsar EXtreme C to the wall-mounted socket (mains). To do this, use
the mains cord provided with the L rack.
Connect the Pulsar EXtreme C to the mains socket on the rear face of the L rack.
To do this, use one of the two mains cords provided with the Pulsar EXtreme C.
Reminder 1:
For connectors on the rear face of the Pulsar EXtreme C, refer to Connectors .
b. Connect the Pulsar EXtreme C to two or three racks of the Alcatel-Lucent OmniPCX
Enterprise CS (S and/or L racks).
Example 2:
Configuration with two L racks
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Procedure:
Connect the Pulsar EXtreme C to the wall-mounted socket (mains). To do this use
the mains cord provided with one of the two L racks.
Connect the Pulsar EXtreme C to each of the mains sockets on the rear face of the
L racks. To do this, use the two mains cords provided with the Pulsar EXtreme C.
(If necessary) also connect the Pulsar EXtreme C to the mains socket on the rear
face of the third S or L rack. An additional mains cord is required.
Reminder 2:
For connectors on the rear face of the Pulsar EXtreme C, refer to Connectors .
9.3.3.3 Use
Once the connections have been made, refer again to the Pulsar EXtreme C installation and
operation guide. It provides all data and details required to operate the Pulsar EXtreme C.
9.3.3.4 Maintenance
A standard exchange of the Pulsar EXtreme C battery can be performed. In this case, follow
the instructions provided in the Pulsar EXtreme C installation and operation guide.
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9.4.1 Presentation
9.4.1.1 Overview
The external battery rack is used to increase the operating autonomy on S or L type rack
batteries. Although the internal battery only ensures a few minutes of autonomy, the external
battery rack ensures between one and eight hours of operation, depending on configuration.
The use of an external battery rack requires:
- Specific S and L racks (see References ). These racks do not have internal batteries, but
instead have a connector to connect an external battery rack. The external battery rack is
intended to operate with software version R5.1.2 or above.
- Specific CS board micro switches setting, when the CS board is in controller position in the
S or L rack. The micro switches setting must correspond to the 0x09 value (see Small &
Large racks - Hardware description - CS Board ). If this value is different from 0x09, the CS
board cannot monitor the activity of an external battery rack (e.g. to detect the end of
battery autonomy).
There are two types of external battery racks:
- The 12V battery rack which is used to back up an S type rack. This rack can contain two or
three batteries.
- The 36V battery rack which is used to back up an L type rack. This rack can contain three
or six batteries.
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Battery racks are fitted with 12V / 7Ah type batteries in series or in parallel. A battery rack does
not have a charger. The system rack power supply recharges the batteries.
The batteries are usually provided by Alcatel-Lucent. It is possible, however, to use compatible
batteries. The installer should ensure that all the batteries in a rack are provided by the same
manufacturer and, if possible, are of identical release. If this is not the case, the life time of the
unit may be affected.
As of R6.2, there are two packages for the batteries:
- 2U/12V Battery Rack and 2U/36V Battery Rack,
- 12V Battery Box and 36V Battery Box
The 2U Battery Racks and Battery Boxes use the same battery element (12V/3Ah). In the two
cases, the PCX autonomy is identical.
Caution:
The 2U/12V Battery Rack or 12V Battery Box should only be connected to a 1U rack. The 2U/36V
Battery Rack or 36V Battery Box should only be connected to a 3U rack. If this is not the case,
there is a risk of damaging racks.
9.4.1.2 Operation
When the mains power is cut off, the system automatically switches to batteries. The power
supply of the system rack sets the electric Batmode signal to battery.
The board in the controller position (GD or CS) monitors this Batmode signal.
- When switching to batteries, this board generates an incident (incident no. 1544 if the CS
is in the controller position; incident 5856 if the GD is in the controller position).
- If the mains power returns, an incident is generated (incident no. 1545 if the CS is in the
controller position; incident 5858 if the GD is in the controller position).
- If battery autonomy expires (battery low), incident 1521 is generated if the CS is in the
controller position. Boards GD, GA and CS in the rack stop (shutdown).
Compatibility between software and hardware versions
New hardware and software prior to R5.1.2: it is necessary to place the strap (delivered with
the rack) on the power supply board (see details for placing the strap: Small & Large racks -
Maintenance - Replacing a Board). No incident is generated when changing to battery mode.
The shutdown is carried out after a time predefined by the swinst tool (1 mn by default).
Old hardware and software R5.1.2 or above: the system rack operates with the internal
batteries (low autonomy). The loss of the mains power causes the Call Server to shut down
after a time specified in the configuration. No incident is sent to the administrator.
9.4.1.3 Autonomy
The following table gives examples of autonomy according to the configuration.
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9.4.2 Characteristics
9.4.2.1 2U Battery Rack
Weight:
Weight when empty: 5 kg (11 lb)
Weight of a 12V / 7Ah battery: 2.64 kg (5.8 lb)
Maximum weight (36V configuration with six batteries): 20.84 kg (45.9 lb)
Maximum weight (12V configuration with three batteries): 12.92 kg (28.4 lb)
Operating temperature: +5C to + 40C (41F 104F)
Humidity: +5% to 85% without condensation.
Dimensions:
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Environment:
Storage: Class 1.1
Transportation: Class 2.3, shocks ETS300019 requires 0.8 fall test (with packaging)
Operation: Class 3.1
9.4.2.2 Battery Box
Weight:
Weight when empty: 0.90kg (1.98 lb)
Weight of a 12V / 7Ah battery: 2.64 kg (5.8 lb)
Maximum weight (configuration with three batteries): 8.85kg (19.5 lb)
Operating temperature: +0C to + 40C (32F 104F)
Humidity: +5% to 90% without condensation.
Dimensions:
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References Description
3EH76027AD Large 230V rack with internal batteries
3EH76027AE Large 230V rack adapted for external batteries
3EH76027BD Large 110V rack with internal batteries
3EH76027BE Large 110V rack adapted for external batteries
3EH76020AD Small 110/230V rack with internal batteries
3EH76020AE Small 110/230V rack adapted for external batteries
3EH76155AB 2U/36V rack for three/six 12V batteries
3EH76155AA 2U/+12V rack for two/three 12V batteries
3EH76177AB 12V Battery Box for three 12V batteries
3EH76177AC 36V Battery Box for three 12V batteries
3EH76156AA 12V 7Ah battery
3EH76152AA Cord for external batteries
9.4.3 Storage
Prolonged storage harms the battery quality and performance. For prolonged storage, consult
the battery manufacturer's instructions.
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It is recommended to carry out two battery charge/discharge cycles before installation. This
operation is used to obtain the optimum battery characteristics. This operation is not necessary
if the batteries have been stored for less than nine months at a temperature of between 20
25C (max 30C).
Before installation, the batteries must be fully charged.
9.4.4.3 Installing Batteries in a 2U/12V Rack
1. Open the rack (remove the attachment screws from the cover).
2. Place the batteries in the vertical position.
3. Depending on whether the rack has two or three batteries, wire it as shown in the following
figure:
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2. Open the unit by removing the four screws (ST3.5x32) with a screwdriver (Phillips PH2).
3. Insert the batteries in the open unit as follows (also see the figure below):
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4. Connect the negative (black) terminals of the batteries as described below (and shown in
the figure below).
5. Connect the positive (red) terminals of the batteries as described below (and shown in the
figure below).
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2. Open the unit by removing the four screws (ST3.5x32) with a screwdriver (Phillips PH2).
3. Insert the three batteries in the open unit, into the positions B1, B2 and B3 (see the figure
below).
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4. Connect the terminals of the batteries strictly in the order detailed below (also see the
figure below).
a. Connect the black wire to the negative (black) terminal of battery B1.
b. Connect a yellow wire between the positive (red) terminal of battery B1 and the
negative (black) terminal of battery B2.
c. Connect a yellow wire between the positive (red) terminal of battery B2 and the
negative (black) terminal of battery B3.
d. Connect the red wire to the positive (red) terminal of battery B3.
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Caution:
The 12V Battery Rack or 12V Battery Box should only be connected to a 1U rack. The 36V Battery
Rack or 36V Battery Box should only be connected to a 3U rack. If this is not the case, there is a
risk of damaging racks.
9.5.1 Presentation
9.5.1.1 Overview
As of R6.0 and R5.1.2, the MR1/MR3 racks (also called S & L racks) can be powered with 48V
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9.5.1.2 Operation
When the main power cuts off, the charger rack automatically switches to batteries. The
MR148V/MR348V rack detects the switchover by measuring the input voltage level. The
electric "Batmode" signal is set to "Batteries".
The board in the controller position (GD or CS) monitors this Batmode signal.
- When switching to batteries, the GD or CS board generates an incident (incident no. 1544
if the CS is in the controller position; incident 5856 if the GD is in the controller position).
- If the mains power returns, an incident is generated (incident no. 1545 if the CS is in the
controller position; incident 5858 if the GD is in the controller position).
- If the batteries are low, incident 1521 is generated if the CS is in the controller position.
Boards GD, GA and CS in the rack shutdown. 20 minutes after boards are not supplied
anymore.
- When batteries are very low, the charger rack switches off.
Charger rack failure can be notified to the telecom manager through RMA.
The table below summarizes MR148V / MR348V rack behaviors:
table 9.11: Operation Mode vs Input Voltage
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Charger Rack Input External 48V Power Operation Mode CPU Led Status
Voltage (1) supply Input on CS or GD
Voltage(1)
56V 51V 56V 47V normal mode green
51V 45V (2) 47V 45V(2) battery mode orange
<45V (2) <45V(2) shutdown running red flashing
<43V (3) <43V(3) CPU off red
<41.5V (4) <41.5V(4) no supply off
Note:
If an external supply is used, refer the manufacturer documentation.
9.5.2 Characteristics
9.5.2.1 Charger Rack
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Weight:
- Weight when empty: 5.85 kg (12.8 lb)
- Weight of a 12V / 7Ah battery: 2.64 kg (5.8 lb)
- Maximum weight (configuration with four batteries): 16.4 kg (36 lb)
- Maximum weight (configuration with eight batteries): 27 kg (59.5 lb)
Operating temperature: +5C to + 40C (41F . 104F)
Humidity: +5% to 85% without condensation
Dimensions:
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Weight:
Weight when empty: 5 kg (11 lb)
Weight of a 12V / 7Ah battery: 2.64 kg (5.8 lb)
Maximum weight (configuration with four batteries): 15.56kg (34.3 lb)
Maximum weight (configuration with eight batteries): 26.12 kg (57.6 lb)
Operating temperature: +5C to + 40C (41F . 104F)
Humidity: +5% to 85% without condensation
Dimensions:
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Transportation: Class 2.3, shocks ETS300019 requires 0.8 fall test (with packaging)
Operation: Class 3.1
If the characteristics above are not respected, Alcatel-Lucent accepts no liability.
9.5.2.4 References
References Description
3AB00404AV (*) MR1 RACK MODULE (48V)
3BA00406AV (*) MR3 RACK MODULE (48V)
3EH76181 RACK CHARGER 48V/14AH WITHOUT REC-
TIFIER
3EH79185 RECTIFIER 500W FOR CHARGER RACK
3EH79187 EXTENSION BATTERY RACK
3EH79156 BATTERY 12V/7AH
9.5.3 Storage
Prolonged storage harms the battery quality and performance. For prolonged storage, consult
the battery manufacturer's instructions.
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Figure 9.44:
Safety instructions
Before use, read the instructions given by the battery manufacturer
Risks when using the batteries
Electrical risk:
Each battery element must have protection adapted to the power supply and to the link cables.
An adapted circuit breaker or fuse must be able to insulate the batteries in the event of a short
circuit.
Risk of injury:
The metallic parts of the batteries are live. There is a risk of an electric shock or a short circuit.
Only touch the insulated parts of the batteries. In particular, non-insulated tools should not be
used and bracelets and rings should not be worn.
Risk of explosion:
Regardless of the conditions for use, hydrogen may escape from the batteries through the
pressure relief valves. As a result, under no circumstances should you use the charger rack
and the battery rack in an unventilated area.
9.5.4.2 Preliminary Operation
It is recommended to carry out two battery charge/discharge cycles before installation. This
operation is used to obtain the optimum battery characteristics. This operation is not necessary
if the batteries have been stored for less than nine months at a temperature of between 20 . 25
C (max 30 C).
Before installation, the batteries must be fully charged.
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Figure 9.47:
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below:
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!
Important:
Replace only with a battery of the same type or equivalent recommended by the manufacturer.
Discard used batteries following the manufacturer's instructions.
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For maximum operating security, you are advised to change the external batteries every two
years.
10.5.1 Recommendations
All boards have an OBC component. This component allows boards to exchange data with the
GD board.
For the Alcatel-Lucent OmniPCX Enterprise CS, release 3.0 or higher of this component is
required.
A label affixed on the component shows the release. The OBC is located in a socket, allowing
it to be removed without desoldering.
Component location is shown below (for a MIX board).
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Alcatel-Lucent OmniPCX Enterprise
Communication Server
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Legal notice:
The CE mark indicates that this product conforms to the following Council
Directives:
- 2004/108/EC (concerning electro-magnetic compatibility)
- 2006/95/EC (concerning electrical safety)
- 1999/5/EC (R&TTE)
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Call Server Installation
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OXE Media Services Installation
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Overview .......................................................................................................2.41
Requirements ...............................................................................................2.41
Process overview .........................................................................................2.42
Preparing the OXE-MS installation ...............................................................2.42
Installing the OXE-MS on the Virtual Machine .............................................2.45
Maintenance .................................................................................................2.49
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1.1.1 Overview
1.1.1.1 Organization of the Call Server hard drive
At installation, the hard drive is divided into two different parts. The active version of the
application is installed on the first part and the second part has enough space to contain an
inactive version of the telephone application.
This allows a version of the application to be installed on the inactive part of the drive without
disturbing telephone operation.
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describes any modified binaries (a new field indicates each such binary). All former patches for
the complete standard version are listed: all previous Readme files are therefore not needed.
The most recent file summarizes all previous files.
The Enterprise PC Installer software is provided in full release editions; it may be included with
certain patches. The access path is: <CD-ROM root>\dhs3mgr\<release (version)
name, or static or dynamic patch name>\pcmao\boot_res\pcinstall. A
specific readme.txt file gives version number and a description of any corrections.
1.1.1.2.2 Organization
There are two main parts:
- The Operating System: Linux.
- The telephone application.
These two parts are subdivided as follows (for installation):
For Linux:
- Linux full version.
- Linux upgrades.
For the telephone application:
- Telephone application full version.
- Static patch telephone version.
- Dynamic patch telephone version.
1.1.1.2.3 Patches
Telephone patches are delivered as a cpiofile file (Unix compressed file) located in the
directory \dhs3mgr\<version>\dhs3linux
(example: \dhs3mgr\e1604\dhs3linux\comm\cpiofile).
Most binaries are located in the comm directory. For country-specific binaries, the cpiofile
file is at the same level of the tree structure but in a directory named according to the
international standard (example: es for Spain, ch for Switzerland, etc.).
Linux and swinst patches are delivered as "RPM" packages ("Red hat Package Manager":
standard for Mandrake, Suse, and Red Hat editions). These installable files contain binaries
and installation scripts for various Operating System related features (example: package
dhcp_a4400-2.1.17-1oxe.i386.rpm for the dhcp ).
Linux patches
Linux patches are Operating System modifications provided with telephone application
versions. They consist of RPM packages. The machine must be rebooted after installing
such packages. They can only be installed with the phone shut down or when installation is on
the inactive partition.
This type of patch is not installed on its own (except in exceptional circumstances) as it is
always part of a telephone patch(es) delivery and is thus installed simultaneously with this.
Static telephone patches
These patches are new telephone application files containing corrections or upgrades. They
can only be installed with the phone shut down or when installation is on the inactive partition.
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They are installed after a full version has been installed. They cannot run if the standard
telephone version is not installed.
A static patch can easily be distinguished from a full version by the presence of two text files in
the CD-ROM tree structure: <CD-ROM root>\dhs3mgr\<patch
name>\<installlinux\for_comp and <CD-ROM root>\dhs3mgr\<patch
name>\<installlinux\patch>.
The first file is used when installing a full version in standard mode (see the Standard Call
Server installation - Commissioning ): for a static patch, it gives the name of the full version
associated with the patch. The second file gives patch version: this is a number starting with
"1".
- Static patch name is usually the name of the full version followed by patch number.
- Each new static patch includes all corrections made in previous patches.
- To identify the version installed on the hard drive, use the siteid command.
- Some patches require a complete reboot: this is the case when a new version of Linux is
installed for example. When installation (via swinst) is complete, a system message is
displayed requesting the user to reboot the machine.
Dynamic telephone patches
These patches are new telephone application files containing corrections or upgrades. They
can be installed on the active or inactive partition with the phone running without disturbing
phone operation. 1
After this type of patch has been installed, it is immediately installed in CPU memory. The
customer then has the corrected version available without having to reboot the machine
(except in a specific case, described below). This installation is performed using the
memloader tool. For each process patched in memory, a 2176 incident indicating the
operation is emitted.
Dynamic patches are installed after static patch installation. They cannot run if the standard
telephone version and corresponding static patch are not installed.
Dynamic patch name always ends with one or two letters. The first dynamic patch for a version
ends with the letter a, the next with the letter b and so on till the end of the alphabet. If
further patches are necessary after the letter z, they are named aa, etc.
Special cases
When the patch provides new coupler board firmware, the boards must be reset for
modifications to be applied. For IO2N boards, the machine must be rebooted for modifications
to be applied. Use the downstat d command to ascertain which boards must be downloaded
again.
Also read the readme file included on the CD-ROM in \dhs3mgr\<version>: this contains
information on certain operations to be performed after patch installation, for example, the
processes to be restarted (dhs3_init R <process name> command) or on rebooting the
machine. If these operations are not performed, the patch will not implement all the desired
corrections.
To identify the version installed on the hard drive, use the siteid command.
1
They can also be installed with the phone shut down.
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A delta can only be produced for the same standard version. It is therefore not possible to
obtain a delta between version f1.600 and version f1.700.
The main advantage of a delta patch is its small size in relation to the patches it contains. Call
Server loading and installation are thus faster.
The name of a delta patch includes that of the original (source) version released and that of
the latest (target) version released. A delta between version f1.500.3 and version f1.500.5
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1.2.1 Commissioning
1.2.1.1 Overview
The Alcatel-Lucent OmniPCX Enterprise CS PC Installer software allows to install versions,
patches, Linux on the Call Server hard drive inactive partition and GD/GA binary on an
Alcatel-Lucent OmniPCX Enterprise CS.
Note:
The screens shown in the rest of this document are given for information only and may be modified in
future software releases.
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4. Click on Next.
This displays the folder selection window.
7. During installation, a warning window can appear. Click on OK and validate the automatic
start of the "Computer Browser" windows service at the end of software installation.
This displays a window informing of the end of installation.
8. Click on Finish.
An icon "OmniPCX Enterprise PC Installer" has been created on the desktop and an
"Enterprise PC Installer" option is available from the Start menu (Start/Program/OmniPCX
Enterprise PC Installer/OmniPCX Enterprise PC Installer).
1.2.1.4 Interactions with the Firewall
Firewall settings of the PC in which the PC installer is running should not be controlled by any
antivirus software or the other external applications.
When a Security alert window is displayed for access to ftpd, dhcpd, tftpd or Perl Command
Line Interpreter, accept private and public accesses.
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1.2.1.5 Operation
The different types of installation (and uninstalling the software) are detailed: Standard Call
Server installation - Commissioning
1.3.1 Commissioning
1.3.1.1 Overview
Composition of a software release:
A software release consists of:
- An Operating System: Linux (for the Alcatel-Lucent OmniPCX Enterprise CS).
- A "swinst" package (see the Swinst - Detailed description ).
- Binaries for the telephone part.
- Any Linux, swinst and telephone upgrades.
- Upgrades are contained in "patches". A patch may contain one or more upgrades.
- Some upgrades are referred to as "dynamic patches". These patches include telephone
binaries and a method that, in addition to installing files on the hard drive, also installs
them in memory, which avoids having to reboot the system. This is useful for installing a
patch on a site in operation.
Software releases supplied to installers on CD-ROM have the following tree structure:
- Under the root, a directory "dhs3mgr".
- One or more sub-directories containing release (version) names.
Caution:
This document does not cover manual installation of telephone binaries (an operation performed
without formatting the drive and during which Operating System and client data are conserved).
This type of installation is performed using "swinst" (see the Swinst - Detailed description ), and
is particularly useful when you want to upgrade a release or add a patch (static or dynamic).
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Caution:
As the Alcatel-Lucent OmniPCX Enterprise CS PC INSTALLER application runs the TFTP, FTP,
and DHCP servers, standard installation of a Call Server is performed outside the client LAN and
therefore requires a direct Ethernet connection between the Call Server and the installation server
PC.
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Procedure:
1. Double click on the icon of the desktop " Alcatel-Lucent OmniPCX Enterprise CS PC
Installer". The following window is displayed:
2. In the menu "Preferences", select the driver that contains the patch.
3. In the field "Installation type", select the type of installation to Call handling or patch.
Note:
a TFTP server and a FTP server are running through the installation of the patch and are stopped only
when the window " Alcatel-Lucent OmniPCX Enterprise CS PC Installer" is closed.
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Note:
an FTP server is running through the installation of the patch and is stopped only when the window
"Alcatel-Lucent OmniPCX Enterprise CS PC Installer" is closed.
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4. After selecting the field Linux + Call Handling, the window Parameters Installation is
displayed:
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5. In the field "Call handling version", select the complete version or the complete
version + patch.
6. In the field "Country", select the country.
7. In the field "Installation type", select Standard installation.
8. In the field "Network type", select the type of installation to Direct cable.
9. In the field "Network Interface", select the network board interface used.
10. In the field "IP Address", the IP address reserved for the Call Server is displayed.
11. In the field "Call Server Type", select the type of the CPU to install (Alize (for CS board),
4400 (for CPU board) or Appliance_server).
12. In the field "ethernet address" do not write the MAC address (not needed) of the Call
Server.
13. Validate by clicking on Apply and the following window is displayed (with the button Apply
disabled):
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Note 2:
in addition to the TFTP and FTP servers, a DHCP server is activated during standard installation and
stops only when the window Parameters Installation is closed.
Closing the Alcatel-Lucent OmniPCX Enterprise CS PC Installer application stops the three
servers: TFTP, FTP and DHCP.
Installation of a GD/GA Binary
Installation of a GD/GA binary is achieved with the software Alcatel-Lucent OmniPCX
Enterprise CS PC Installer and a GD/GA which operates a network boot on the PC server.
Procedure:
1. Open the Alcatel-Lucent OmniPCX Enterprise CS PC Installer application
2. In the menu "Preferences", select the driver that contains the version.
Note 1:
the version must contain a directory /dhs3mgr/"version"/pcmao/boot_res/DHS3bin/downbin/emg
which includes GD/GA binaries.
3. In the field "Installation type", select the type of installation GD/GA binary.
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After selecting the field GD/GA binary, the window Installation parameters is displayed:
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Note 2:
in addition to the TFTP server, a DHCP server is activated during installation of a GD/GA binary and
stops only when the window "Installation parameters" is closed.
Closing the Alcatel-Lucent OmniPCX Enterprise CS PC Installer application stops the two
servers: TFTP and DHCP.
1.3.1.4.2 Uninstallation
To uninstall the software on the PC, follow the following steps:
- Close all applications running currently.
- In the taskbar, go in to the menu Start/Programs/Enterprise PC Installer to execute
Uninstall Alcatel-Lucent OmniPCX Enterprise CS PC Installer program. The following
window is displayed:
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- Click on Yes.
- At the end of the uninstallation, a message indicates that uninstallation is complete, but
that some elements could not be removed: A program deletes automatically these
elements when clicking on OK.
- Restart the PC to achieve complete uninstallation.
1.3.1.5 Call Server Installation Operating Procedure
To install a Call Server, the Call Server must perform a network boot on the server PC.
There are two cases:
1. The Call Server hard drive is blank (for example, new board, drive replaced, etc.):
The Call Server (CPU board, CS board or Appliance Server) network boot on the
installation server PC is then performed automatically.
2. A release (version) is already installed on the Call Server hard drive (this is usually the
case):
The network boot must be performed manually.
CPU board and CS board type Call Server: There are two methods of forcing the Call Server
to perform a network boot:
- From the CPU BIOS menu.
- By running the command "grubboot ETHER" under the Linux root account, a confirmation
is required then the Call Server reboots.
Caution 1:
Following this command, the Call Server hard drive is invalid and requires reformatting.
Appliance Server type Call Server: There are also two methods of forcing the Call Server to
perform a network boot:
- By running the command "grubboot ETHER" under the Linux root account, a confirmation
is required and the Call Server reboots.
Caution 2:
Following this command, the Call Server hard drive is invalid and requires reformatting).
- With a PC monitor and keyboard connected to the Call Server, press the F12 key ("PXE"
type boot). In this case, the hard drive is not invalidated and the network boot is performed.
Caution 3:
Do not modify server configuration in the BIOS menu (accessed via the F1 key) unless
specifically requested to do so by Alcatel-Lucent support. The ex-factory configuration has
been tested to operate correctly with these values.
1.3.1.6 Implementing the Call Server Installation
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1.3.1.6.1 CS Board Type Call Server: Network Boot from the BIOS Menu
In the console window, wait for the following message:
Alize BIOS Monitor
*** BIOS Version 3EH30227EIAA bios100/008.033 ***
*** Generated on Nov/04/2004 at 14:51 ***
memory test started lng=133169152 with 0
running flash(soldered=1
socket=0)=1,BIOScase:4,BIOSv24:0,verrou=1,algoNOR=1,size=1,base=3ff80000
DIMM characteristics->: JEDEC Manu ID:h,
Memory type(EDO,FPM..):0x04
# of row address:12
# of col address 10
# of module row 1
PCI: Using configuration type 1
PCI: Probing PCI hardware
PCI:scan_bus for bus 0
PCI:bus=00h,devfn=00h ,[vendor:device]=[1022h/3000h]
PCI:bus=00h,devfn=60h ,[vendor:device]=[100bh/0020h]
PCI:bus=00h,devfn=98h ,[vendor:device]=[1064h/2101h]
PCI:scan_buses with 00h secondary buses
PCI:command =000003ffH for device 00:00
PCI: Assigning I/O space fc00-fcff for 00:60 BAR=00000010
PCI:Assign memory space bffff000H to bfffffffH for device 00:60
PCI:command =000003ffH for device 00:60
PCI:Assign memory space bfffd000H to bfffdfffH for device 00:98
PCI: Assigning I/O space fd00-fd1f for 00:98 BAR=00000014
PCI: Unable to handle I/O allocation for 00:98 (ff04) BAR=00000018
PCI:command =000003ffH for device 00:98
assigning irq10 to xchange
B0 = 17
DRCTMCTL = 1e
DRCCTL = 18
DBCTL = 11
Set external RTC
Set Internal RTC
No external RTC detected
gpbus sig timing : 0-2-1-2-1-2!
CMOS is available
Xchange PCI mem base OK: 00000000
Xchange PCI IO base OK: 00000000
Xchange irq OK: 0a
PCI command read for natsemi : 00000347
PCI Master Bit Setting...
pci_command set to:0357
0000 0080 009f 002f 00db 0058 , IRQ 12.
eth0: Transceiver status 0x00007869 advertising 000005e1
Hard Disk #0 : FUJITSU MHK2060AT 5729 Mo
Parameters :
Type 00000
Extended Type 00255
Sectors / track 00063
Landing Zone 00000
Control Byte 00000
Write Precomp 00000
Heads 00015
Nb of Cylinders 12416
HD size(cyl*sec by track*head*sector size) 06007 MO(decimal)
init nand set interupt
Flashfx version:520.001.001
Cannot mount flash drive No 0. Flash NAND may not be formatted !
Cannot mount flash drive No 0. Flash NAND may not be formatted !
NAND Flash Comfiguration:
CPU size : 32 MBytes
free spare blocks: 38
XMEM size : 0 MBytes
NAND Flash Details:
chip #0 : Type=TC58256 Id=9875H Size=32(MBytes) Unit size=16384 Page
Size=512
time :sec=31,min=32,hour=15,DoW=06,date=06,Month=07,year=05
time :sec=35,min=32,hour=15,DoW=06,date=06,Month=07,year=05
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ALIZE informations :
Memory Detected : 131072 Ko
Flash Detected
DaughterBoard Not Detected
XCHANGE Detected
XCHANGE Chip Initialization OK
Ethernet Found : 1
Ethernet Chip Initialization OK
Hard Disk Detected
Hard Disk Found : 1
DMA enabled
PCM11 selected
No HD trace
CPU at 133 mhz
check lock RTC
value of DIL switch 01
YOU CAN strike Ctrl B to enter in BIOS monitor during several seconds from NOW !
Caution: When this message is displayed, a timer is triggered (several seconds): Enter
the sequence Ctrl + B
hit [Ctrl I] for BIOS monitor!
Enter the sequence Ctrl + i
Password?:
Type return (no password)
Watchdog disabled
Alize BIOS Monitor
*** BIOS Version 3EH30227EIAA bios100/008.033 ***
*** Generated on Nov/04/2004 at 14:51 ***
Monitor Light Menu
01 - Load From Hdisk #0
02 - Load From Ethernet
03 - Load From Flash NAND program
04 - Load From Flash NAND program and Bootp
05 - Load From Hdisk #0 and Bootp
06 - Display MAC address
07 - Display PCMS id
08 - Display System informations
09 - Full Options menu
10 - Reset System
? 2
1.3.1.6.2 CPU Board, CS Board or Appliance Server Type Call Server: Network Boot
with the "grubboot ETHER" Command
Caution:
The "grubboot ETHER" command invalidates the Call Server hard drive and thus forces a network
boot at restart.
This operation cannot be undone and reformats the Call Server hard drive (as is the case for
standard installation).
For login, log in as root:
localhost login:
Linux Mandrake for eMediate release 7.2 (Odyssey) for i486
Kernel 2.4.1-ll-dhs3 on an i486 / ttyS0
localhost login: root
Password:
e-Mediate/Linux installation performed: 16-Jul-2002 12:08:20
Enter the command "grubboot ETHER":
[root@localhost /root]#grubboot ETHER
A confirmation is required, then the Call Server reboots.
1.3.1.6.3 Network Boot on a CS Board with a Blank Drive
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This is the same as rebooting after running the "grubboot ETHER" command. A confirmation is
required.
1.3.1.6.4 Network Boot on an Appliance Server with a Drive that is not Blank (Monitor
and Keyboard Connected)
Wait until the following message is displayed on the screen: "PRESS F1 FOR
CONFIGURATION/SETUP", at the bottom left of the monitor screen (before the message:
"Verifying DMI pool data .").
Press F12. The network boot starts. If there is an error:
- No address supplied by the DHCP server:
- No boot PXE loader file supplied: The server boots on the hard drive.
Various messages are displayed on the screen: these messages give information such as the
IP address assigned, the DHCP server, and the cause of any boot problems.
When this phase is complete, the system reports all installation information on the screen
connected to the V24 connector. The monitor no longer displays anything.
1.3.1.7 Standard Installation Progress
When the Call Server is started by network boot, standard installation is performed in several
stages.
1.3.1.7.1 Bootp Request and Loading of linux.ram
The Call Server makes a bootp request to the server installation PC to obtain an IP
address via the DHCP server (Alcatel-Lucent OmniPCX Enterprise CS PC INSTALLER):
IP address determination
======================
BOOTP request in progress -> 0:80:9f:2e:4b:64
Bootp resp IP addr src :10.20.21.10
bootp server and TFTP server are the same
TFTP server IP addr (siaddr) : 10.20.21.10
eth source address=0:8:c7:5a:46:3d
bootfile = /bootp/linux/5.0/alize/startup.txt
Netmask : 255.255.255.0
Our Hostname : OXE_1 (10.20.21.11)
My IP address
10.20.21.11
My SUBNET mask
255.255.255.0
The server installation PC transfers the linux.ram to the Call Server via TFTP
(Alcatel-Lucent OmniPCX Enterprise CS PC INSTALLER):
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Boot continues:
TFTPLOAD STARTED using ip=10.20.21.10 - Bootp Server NT1 - File Name
/bootp/linux/5.0/alize/vmlinux.bin
...........................................
.......................................size of last packet: 368
TFTPLOAD COMPLETE - file size 1251184
TFTPLOAD STARTED using ip=10.20.21.10 - Bootp Server NT1 - File Name
/bootp/linux/5.0/alize/initrd.img
...........................................
.........................................size of last packet: 83
TFTPLOAD COMPLETE - file size 3769939
9815=total packets received
9817=total packets transmitted
5473225=total bytes received
628876=total bytes transmitted
0=bad packets received
0=packet transmit problems
0=no space in linux buffers
0=no space available in linux
0=multicast packets received
0=collisions
0=length_errors
0=receiver ring buff overflow
0=receiver ring buff overflow
0=recv'd frame alignment error
0=recv'r fifo overrun
0=receiver missed packet
0=tx_aborted_errors
0=tx_carrier_errors
0=tx_fifo_errors
0=tx_heartbeat_errors
0=tx_window_errors
0=rx_compressed
0=tx_compressed
start kernel at 00100000
Shutdown of the interface 0 =00000000
init Ethernet interface 1 not done
Watch dog started
Bootinfo src = 0x0 Bootinfo dst = 0xc0107000
Linux version 2.4.1-ll-dhs3 (dhs3linx@colebu02) (gcc version 2.95.2
19991024 (release)) #1 Wed Mar 27 14:34:26 MET 2002
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(c) Alcatel-Lucent e-Mediate / Linux (c) 1999 Red Hat Software Install system
+---+ Install Status ++
| Package: Id.so-1.9.114mdk_2alc |
| Size : 237k |
| Summary: The Linux dynamic linker, library and |
| utilities |
| ########################################### |
| |...........|...........|...........|...........| |
| Packages Bytes Time |
| Total : 124 54M 0:02:29 |
| Completed: .3 0M 0:00:01 |
| Remaining: 121 54M 0:02:28 |
| |
| |...........|...........|...........|...........| |
+-------------------------------------------------------+
<Tab>/<Alt-Tab> between elements | <Space> selects | <F12> next screen
1.3.1.7.3 Loading the swinst Package
The server installation PC transfers the swinst package to the Call Server via FTP
(Alcatel-Lucent OmniPCX Enterprise CS PC INSTALLER):
*** Creation of user mtch
*** Creation of user mtcl
*** Creation of user adfexc
*** Creation of user client
*** Creation of the missing main directories
*** Creation of the missing swinst directories
A daily backup will be executed on CPU disk
at 5 hour 45 min
WARNING : no delivery has been installed
The path of the delivery is E:/dhs3mgr/e1601
The previous version will be erased before the new installation
to avoid for some old files to remain on your CPU.
end of remove procedure
Transfert for pkg part in preparation
facil/swinst-2.1.0-3alc.i386.rpm
End of remote copy for pkg part files
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1): in this case the system requests a new password for the accounts root, swinst, mtcl
and adfexc. The new passwords must comply with the password check rules. For more
information on password check rules, see: Security - Detailed description - Password
composition check rules. Note that the account name and the password cannot be
identical. For example: root is not a valid password for the account root.
In addition, the system request the maximum duration of use for the password of each
account. Set to zero, the aging password option indicates that this option is deactivated
for the corresponding account.
2): in this case the system requests new passwords (as done for 1). In addition, the
Call Server is isolated from the IP network. Only trusted hosts can connect to it. The
installer must declare trusted hosts later, using the netadmin tool.
3): in this case new passwords are requested (as done for 1), the Call Server is
isolated (as done for 2). In addition the SSH function is activated. The SSH function
performs encryption of the calls between machines. For more information on SSH
function, see: Security - Detailed description - Securing exchanges via SSH.
- Y: when the answer is Yes new passwords/password maximum duration are requested (as
for 1), the Call Server is isolated (as for 2) and the SSH function is activated (as for 3).
When the security level selection is performed, the final security configuration is displayed.
For example:
Security configuration:
[+] Default password changed.
[+] Aging password configured.
[+] Isolation from ethernet (trusted host TO BE configured).
[-] The SSH security is currently NOT set.
You are strongly advised to modify the passwords for all Call Server user accounts and also
the passwords recorded on the 4760 at system installation. These modifications should be
performed on the passwords for the root, swinst, mtcl, adfexc, and client (if there is one)
accounts. The modifications should be carried out on all network nodes.
For more information on Alcatel-Lucent recommendations for password management, see:
Security - Detailed description - Recommended password policy.
1.3.1.8 Log Files
Log files can be viewed in the directory /install-log. These files store Call Server installation
and the settings sent to the Installer PC for the boot.
These files may be required by technical support in the event of a problem.
1.3.1.9 Operations Performed by the Technician
Summary of the standard installation method:
- Various V24, Ethernet, etc. connections
- Enter the various parameters/settings on the Installer PC.
- If the drive is not blank:
Run grubboot ETHER command, confirm, the Call Server reboots or:
Reboot the Call Server and run the boot from the BIOS (for the CPU board, Appliance
Server and CS board ); installation starts.
- If the drive is blank, boot the Call Server, and leave installation to be performed
automatically.
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1.4.1 Overview
1.4.1.1 Overview
Virtualization dramatically improves the efficiency and availability of resources and
applications. Virtual Machine (VM) software can be used for a number of purposes. Server
consolidation (running multiple logical servers on a single physical machine) is a popular way
to save money on hardware costs and also makes backup and administration easier.
The following topologies are supported by this feature:
- Stand alone OmniPCX Enterprise with a single FlexLM server
- Stand alone OmniPCX Enterprise with FlexLM server duplication
- OmniPCX Enterprise duplication with a single FlexLM server
- OmniPCX Enterprise duplication with FlexLM server duplication
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Figure 1.12: Exemple of OmniPCX Enterprise Duplication with FlexLM server duplication
The FlexLM server is provided in a VM for VMware ESX (ovf format) and this VM can be
installed on the same server as the OmniPCX Enterprise VM or on another server.
- Before R10.1.1, only one OmniPCX Enterprise VM is allowed on a server but other VMs
for applications can be used on the same server. For example, an embedded 4645 voice
mail (16 port) is allowed.
- As of R10.1.1, up to eight virtual machines hosting an OmniPCX Enterprise can run on one
physical machine but embedded 4645 voice mail is not available
- As of R11.0, up to eight virtual machines hosting an OmniPCX Enterprise can run on one
physical machine and embedded 4645 voice mail is available
Prerequisites for the OmniPCX Enterprise VM are:
- 1GB of RAM
- 40 GB for HD
- CPU frequency at 2 GHz/ 2,5 GHz
- Availability for hard disk access: 10 Mbit/s (+2 Mbit/s to be added if 4645 embedded)
- One core dedicated for the OmniPCX Enterprise VM (see: Call Server in Virtual Machine -
Installation procedure - Assign a Virtual Machine to a specific processor/core)
The installation of more than one virtual machine hosting an OmniPCX Enterprise on the same
physical server requires:
- VMware ESXi 5.0
- Hardware, recent enough to provide sufficient capacity.
The following processors, for example, can be used:
Xeon Westmere-EP (35xx, 55xx, or later version)
Nehalem -EX (65xx, 75xx, or later version)
AMD 4000 Valencia and 6000 Interlagos series (or later version)
The OmniPCX Enterprise VM supports RAID - Redundant Array of Independent Disks,
however UPS is not supported.
As of R10.1.1, an OmniPCX Enterprise hosted on a virtual machine, can rely on a SAN
(Storage Area Network) rather than a virtual disk.
The SAN allows the VMotion feature: a virtual machine, hosting an OmniPCX Enterprise, can
be moved from a physical ESX server to another without interruption of service.
The VMotion feature is available:
- For main OmniPCX Enterprise with a very light traffic
- For standby OmniPCX Enterprise
1.4.1.2 Software version
The following software version can been used:
- VMware ESXi Server:
For one Call Server in a physical machine, the VMware ESXi Server: version 4.1.0 and
5.0 are certified
For up to eight server in a physical machine without the 4645 voice mail, the VMware
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The installation described in the following paragraphs applies to OmniPCX Enterprise and
OXE-MS installation on Virtual Machine. It is provided as a guideline only.
The VMWare ESXi Infrastructure is not the responsibility of Alcatel-Lucent. Correct
deployment of virtual machines demands that the ESXi infrastructure has been properly
installed and configured.
See the latest vSphere documentation for more information:
http://www.vmware.com/support/pubs/vs_pubs.html
1.4.2.2 Requirements
The installation of VMware ESXi infrastructure requires:
- A VMware ESXi 5.1 (or higher) for OXE-MS installation on Virtual Machine
- Hardware, recent enough to provide sufficient capacity:
Processors:
The following processors, for example, can be used:
Xeon Westmere-EP (35xx, 55xx, or later version)
Nehalem -EX (65xx, 75xx, or later version)
AMD 4000 Valencia and 6000 Interlagos series (or later version)
Memory: 4Go of physical memory is required for VMware ESXi 5.5
1.4.2.3 Installation Procedure
Before installation
Set the boot order of your server so that it boots from the CD-ROM:
1. Power on the server, insert the VMware ESXi CD, and boot from the CD
The initial boot screen is displayed
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6. Remove the installation media (CD-ROM, DVD-ROM) and press Enter to reboot the server
and boot into ESXi for the first time.
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This screen indicates that the VMware ESXI server 5.1.0 is installed. You can proceed with the
configuration of the VMware ESXI server 5.1.0.
1.4.2.4 Configuration Procedure
1. From the summary screen, Press F2 to set up the ESXi hypervisor
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3. Select Configure Keyboard using the arrow keys, and press Enter.
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8. Use the arrow keys to select Set static IP address and network configuration: and
press the space bar to confirm your choice. Press the down arrow to set the IP address,
Subnet Mask, and Default Gateway fields. Press Enter when you have entered the correct
values.
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Important:
Changing this address does not affect virtual machine behavior.
However, this address must.
NOT be changed without a good reason
NOT be on the same IP subnet as virtual machine traffic
9. Select DNS Configuration, and press Enter.
10. Enter your network primary DNS server, alternate DNS server, and a hostname.
Note 1:
Do not try to use the option Obtain DNS server addresses and a hostname automatically
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Note 2:
You are not required to set a hostname, but if you already have an existing DNS infrastructure,
setting a hostname may be beneficial for future connectivity to the ESXi hypervisor.
11. The Configure Management Network screen is displayed. Press Escape to exit.
A request to Apply changes and restart the management network is displayed, press
'Y' to continue.
When you have validated the changes with Y, the VMware ESXI server 5.1.0 is configured for
your network and the server is restarted . The next step is to create a virtual machine on this
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The installation described in the following paragraphs applies to OmniPCX Enterprise and
OXE-MS installation on Virtual Machine. It is provided as a guideline only.
The VMWare ESXi Infrastructure is not the responsibility of Alcatel-Lucent. Correct
deployment of virtual machines demands that the ESXi infrastructure has been properly
installed and configured
For more information, see the vSphere documentation:
http://www.vmware.com/support/pubs/vs_pubs.html
In the following example
- The IP address of the ESXi server is 172.19.32.22
- The browser is Microsoft Explorer
Note:
An internet connection is required to download the software.
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6. Select the language for your installation from the drop-down list and click OK.
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7. Click Next.
The installation wizard welcome page is displayed.
8. Click Next.
The end-user patent agreement page is displayed.
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9. Click Next.
The end-user license agreement page is displayed.
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10. Select the radio button: I agree to the terms in the license agreement, and click Next.
The customer information page is displayed.
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2. Open the vSphere client and login with your user credentials:
IP address: <Your VMware ESXi hypervisor server>
Username: root
Password: <Assigned at installation>
Note 1:
This password has been defined: Call Server in Virtual Machine - Installing the VMware ESXi -
Installation Procedure
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Figure 1.57: vSphere client inventory with a new virtual machine example
1. Select the Console tab to view the console of the Virtual Machine.
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Click Apply
Note 5:
There are no specific constraints for the Virtual OmniPCX Enterprise except for the Call Server type.
Blade Server is used for both Appliance and Blade Server platforms
3. Power on the Virtual Machine OXE_1.
Right click the Virtual Machine and select Power->Power On.
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5. Select Yes to reboot the OmniPCX Enterprise after the successful installation
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Note 6:
To select the Yes option, make a single mouse click on the console window and use the arrow keys
to navigate to Yes. Press Enter
6. Customization the system according to your needs
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Note 7:
The parameters shown in these figures were used for testing
7. Enter the user name and password
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Note 8:
When netadmin configuration is completed, you can access the VM- OXE from the network.
VM- OXE configuration is similar to standard OmniPCX Enterprise configuration, except for the
license file. The license used for the VM-OXE must be the license associated to the FlexLM
server licence file, or a specific license request is necessary (.swk file).
Before you configure the FlexLM server on the VM-OXE , ensure that the role of the VM-OXE is
main
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When a panic flag is raised on the OmniPCX Enterprise, the configuration and services
become highly restricted.
To fulfill high availability requirements, current OmniPCX Enterprise versions can rely on a
second FlexLM server .
1.4.5.2 Basic description
In a configuration with one FlexLM server, when the OmniPCX Enterprise requests checkout
of licenses, it sends checkout requests to the FlexLM server. Once the checkout is done, the
OmniPCX Enterprise checks the connection with the FlexLM server by sending heartbeats.
However, the OmniPCX Enterprise can lose the connection with the FlexLM server (for
example, FlexLM server crash) during checkout attempt or heartbeats. In this case, a panic
flag can be raised:
- immediately after checkout failure
- Six hours after the heartbeat connection is lost
In a configuration with FlexLM server redundancy, if the connection is lost, the OmniPCX
Enterprise switches between the two FlexLM servers for four hours until it a reaches a FlexLM
server. If no checkout is performed after four hours, the panic flag is raised.
1.4.5.3 Services provided
In a high availability configuration, the OmniPCX Enterprise provides the following services:
- FlexLM server redundancy: to rely on a second FlexLM server when the first FlexLM
server is unavailable. FlexLM servers are independent. They each provide the same
product-ID
- OmniPCX Enterprise redundancy: when the main OmniPCX Enterprise shuts down, the
stand-by OmniPCX Enterprise (which becomes new main) ensures the licensing service
with the FlexLM server (checkouts, heartbeats)
- Defense: to prevent fraud attempts
1.4.5.4 Prerequisites
Before installation you must have:
- A physical dongle from Aladin Knowledge Systems (type Hasp 4MI USB memory key
Part:#FLEXid-ALA-7200): this dongle defines the FLEX-ID used to authenticate the
OmniPCX Enterprise license file.
- The FlexLM Server DVD: this DVD contains the pre-installed license server in ISO format,
including the OVF FlexLM VM (OVF file to extract from ISO)
- The FlexLM server licence file (extension .ice): license for the FlexLM server for the dongle
- The OmniPCX Enterprise license file (extension .swk). This license file is for the OmniPCX
Enterprise which is virtualized
Note:
All these are required for the installation. If any one of the items is not available, stop the procedure.
1.4.5.5 Installation of OVF FlexLM server on the VMware ESXi server
Ensure that the OVF template contains the following files:
- <VM Name>.mf
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- <VM Name>.ovf
- <VM Name>.vmdk
1.4.5.5.1 Deployment of the OVF template
1. From the vSphere client select File > Deploy OVF Template
2. Click Browse to navigate and select the location of the OVF file
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Note:
Ensure you change the password after login
Plug the USB dongle on the USB port and right click the VM. Select Edit Settings from the
contextual menu
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Details on the VM-OXE license checkout from the FlexLM server are logged in:
/opt/Alcatel-Lucent/logs/flexlm/flexlm_lmlog.log
You have successfully installed and configured the OVF FlexLM server.
1.4.5.6 Installing one FLexLM server for several virtualized OmniPCX Enterprise
servers
- This architecture does not require any specific configuration on the OmniPCX Enterprise
servers or on the FlexLM Server.
- One single dongle is used
- Several license files (.ice extension) must be installed in the FlexLM server
- Several license files (.swk extension) must be installed on each OmniPCX Enterprise
server
Once license files have been installed on all servers, restart the FlexLM service or restart the
virtual machine so that licenses are taken into account. Each OmniPCX Enterprise server can
then register on the same FlexLM server.
In case the FlexLM server is duplicated (which implies that two addresses are declared on
each OmniPCX Enterprise server), two dongles are necessary and twice as many .ice
licenses must be installed on the FlexLM servers.
1.4.5.7 FlexLM Server management on the OmniPCX Enterprise
Configure the FlexLM server on the VM-OXE
Navigate to Mgr#system#Licenses#Review/Modify and configure the following parameters
Note 1:
Once you have configured the FlexLM server, you need to reboot the VM-OXE to apply modifications
Note 2:
If no FlexLM server responds after four hours, the panic flag is raised on the OmniPCX Enterprise before
displaying Call Installer on Alcatel-Lucent sets.
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1.4.6 Appendix
1.4.6.1 Virtual Machine power on and off
1. Right click the Virtual Machine and select Power > Power On
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Note:
Ensure that the virtual machine is properly shut down before power off
1.4.6.1.1 Automatic power on and off
1. Fromthe VM Host, select the Configuration tab
Select Virtual Machine StartUp/ShutDown from the Software list
Click Properties to display the System settings window
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2. In the System settings pane, select Allow virtual machines to start and stop
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automatically with the system and enter the values in seconds (five seconds
arerecommended) for both Startup and Shutdown delays.
Select the order for Startup by selecting the servers and using the Move up and Move
downbuttons
Click OK
3. In this example, automatic power on and off are enabled for virtual machines
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2. In the vSphere client inventory panel, select a virtual machine and select Edit Settings
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3. From the Virtual Machine Properties window, select the Resources tab.
Select Advanced CPU.
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In the Scheduling Affinity area, enter the processor that you want to assign to the virtual
machine
1.4.6.3 Export OVF image/template from the VMware ESXi server
You must power off the Virtual Machine to export OVF Template, otherwise the export option
will be disabled.
1. Select the virtual machine to export
2. Power off the selected VM
3. Go to File>Export>Export OVF Template
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If you have an OVF image/template of a Virtual Machine OmniPCX Enterprise, see: Call
Server in Virtual Machine - Installing the FlexLM server - Deployment of the OVF template to
install.
Otherwise refer the following sections:
- Export OVF image/template from the VMware ESXi server
- Call Server in Virtual Machine - Installing the FlexLM server - Deployment of the OVF
template
1.5.1 Commissioning
1.5.1.1 Overview
When a hard drive is formatted, partitions are created to host a second Call Server release.
This enables an upgraded release to be installed while conserving the current release, phone
unavailability time to be reduced and hard drive handling operations to be avoided.
This operation can be performed with the phone running or shut down. This is of no advantage
if the phone is shut down. There is no impact on users if the phone is running: the file
operations performed on the file-systems do not affect call-handling in any way.
Multi-partitioning can only be used if all partitions are kept at the same size. That is, if the new
Linux release, in the case of a standard installation, formats all partitions to the same size as
that of the release to be upgraded. Otherwise, a standard installation must be performed (with
reformatting. The old release is not kept).
The term "second partition" will generally be used, although, there are, in fact, several
duplicated partitions. The new release to be installed may contain a new Linux release
(upgrade or major release) or only telephone binaries (that is, be a full release or just patches).
The current release is said to be on the "active" partition. The new release is said to be
installed on the "inactive" partition.
The database is duplicated on one of the inactive partitions. It may be translated with swinst
either before or after the new release takes effect. Translation is also performed automatically
when the phone is started if it was not done previously.
After installation on the inactive partition, the operation for changeover to the new release is
referred to as a "switch". This must be manually triggered. Various operations are then
performed on the different file-systems and a reboot is performed. The new release then
switches to the new active partition.
Not all partitions are duplicated. Some remain common whatever the state before or after a
switch (see Structure ).
"Second" partitions cannot be seen by the user. Once the switch to a new release has been
performed, the user does not need to concern himself about file paths or paths for other
operations: the syntax remains identical. All such details remain hidden to the user as a Unix
link mechanism is used for this feature.
The multi-partition method is also used by the "Remote downloading" application (available as
from R5.1). This application can also be used to install a Call Server (remotely or even locally).
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Important:
The Linux and Chorus operating systems are not compatible, it is therefore not necessary to
upgrade an OmniPCX 4400 from an OmniPCX Enterprise (or vice-versa).
1.5.1.2 Structure
Duplicated file-systems:
/ Root (hosts the Linux OS)
/usr2 Contains the telephone release.
/usr3 Contains the database.
/var Contains system information used by Linux.
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1.5.1.3.2 Installing a full release without a major new release of Linux, with or without a
Linux upgrade and with no telephone patches
In this case, installation of a Linux upgrade is automatic and is performed in the same way as
installation of new facilities.
The different phases are:
- Linux/ Linux data is copied to the inactive partition (if Linux is not installed on the second
partition or another release of Linux is installed on the second partition).
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Simply install the dynamic patch with the phone running, the telephone is then always
available. However, the multi-partition method can be used.
The different phases are:
- Linux/ Linux data is copied to the inactive partition (if Linux is not installed on the second
partition or another release of Linux is installed on the second partition).
- Copying of telephone binaries to the inactive partition (if the release on the second partition
is not the same).
- The previous two phases can be replaced by "duplicate all", which is simpler.
- Installation of the static patch (see above, Installing a new static or dynamic patch ) and/or:
- Installation of the dynamic patch (see above, Installing a new static or dynamic patch ).
"3 cloning and duplicate operation/
2 partition duplication/
5 duplicate all":
This is if the second partition is empty or not the same level as the full release. Otherwise, this
part can be left out.
The Call Server knows that it must not delete the telephone release already installed. "swinst"
and "Linux" (if present) are automatically installed.
If you are sure that the telephone release on the inactive partition is identical to that on the
active partition, then only installation of the patch and copying of the database need to be
performed.
There is no translation between different static or dynamic patches.
1.5.1.3.5 Installing a delta
A delta is always installed by remote downloading.
The different phases are:
- Copy (automatic) of the active version on the inactive partition.
- Installation on the inactive partition.
- Switch (manual, deferred, or automatic when installation is complete).
For more information, see the Remote download / installation - Detailed description - Installing
a Delta.
1.5.1.3.6 Exact copy of the current release
"3 cloning and duplicate operation/
2 partition duplication/
5 duplicate all"
1.5.1.4 Switch
In "swinst":
"Cloning & duplicate operation/
3 Switch on unactive partition".
The switch may be deferred (scheduled in advance for the same day) to avoid disturbing
traffic.
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After loading the delta, the system also offers switchback, allowing the old version to be used
in the event of a system reboot (accidental or deliberate), for more information, see the
Remote download / installation - Detailed description ).
Confirmation will be requested and whether telephone auto-start is to be kept.
Caution:
Do not shut down the CPU from this time and up to the time of BIOS startup: this may result in
the Linux OS being unable to start.
1.5.1.5 Releases
Use of the multi-partition is operational as from release R3.0 Ux and R5.0Lx (e1.604.8
minimum).
1.5.1.6 Known problems with e1.604 (Linux 8.x)
Just after installation of a major new Linux release, Linux data must be copied. This is because
an error, just before the end of installation, results in this data not being fully duplicated.
Error:
"shell-init: could not get current directory : getcwd : cannot access parent directories : No such
file or directory
This problem will be addressed in the next software release (major new Linux release).
However, for this correction to be operational, the current release must be switched to active
release to benefit from the correction. As from the new release, installation of a major Linux
release will result in Linux data being correctly copied automatically.
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Important:
- Delta update must not be used anymore.
- The Linux and Chorus operating systems are not compatible, an OmniPCX 4400 cannot be
upgraded from an OmniPCX Enterprise (or vice-versa).
1.6.1.2 Terminology
Archive: This is the compact structure of the uninstalled software update, to be transferred or
installed on a Com Server (see the Standard Call Server installation - Overview ).
An archive may be:
- A version: full update of the Com Server software part, see the Standard Call Server
installation - Overview .
- A static patch: partial software upgrade (binaries), see the Standard Call Server
installation - Overview .
- A dynamic patch: partial software upgrade, see the Standard Call Server installation -
Overview .
The archive can be transferred or installed on another Com Server. This target Com Server is
called Com Server Client.
The Com Server from which the archive is transferred is either a Com Server Master or a Com
Server Distributor. During archive transfer, the Com Server Client becomes a Master or
Distributor.
According to system configuration, a Com Server Client may become Com Server Master. In
this case, it transfers (or installs) only one version, one patch, and one dynamic patch on a
Com Server Client. If transfer is performed from a Com Server Master to the Com Server
Client, the new archive overwrites previous versions of the same type of archive on the Com
Server Client.
According to system configuration, a Com Server Client may also become Com Server
Distributor. In this case; it transfers (or installs) one or more versions and/or one or more
patches (static and/or dynamic). If transfer is performed from a Com Server Distributor to the
Com Server Client, the new archive does not overwrite previous versions of the same type of
archive.
Example:
Transfer of version e2.401 to a Com Server Client containing version e1.604. If the Com Server by which
the transfer transits is Master, the new version, e2.401, overwrites the previous version, e1.604. If the
Com Server by which the transfer transits is Distributor, both versions e2.401 and e1.604 are available in
the part common to both partitions of the Com Server Client.
A download consists in transferring an archive. It is performed either from a PC (equipped
with the PC Installer software - see Enterprise PC Installer - Commissioning ) or from a Com
Server (to which the archive has already been transferred from a PC). Downloading from a
Com Server allows several simultaneous installation operations to be performed from one (or
more) Com Servers.
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An installation must be performed by a Com Server. The archive is installed either on another
Com Server or on the Com Server initiating installation.
1.6.1.3 Requirements
Depending on site configuration and the updates to be performed, the resources required may
be different.
Good knowledge of the client network topology is essential. In all circumstances, the following
items are required.
1.6.1.3.1 Hardware
- A PC equipped with an Ethernet board to load the Com Server Master/Distributor.
- A Com Server (version higher than e1.604) with a capacity of 8 GB or higher used as
Master/Distributor,
- On OmniPCX 4400 rack: an external hub connected to the CPUx board ensuring the Com
Server functions.
1.6.1.3.2 Software
- The PC Installer tool: this is required to perform the first archive transfer, from the PC to a
Com Server (see the Enterprise PC Installer - Commissioning ),
Note:
For software loading on CHORUS operating system (OmniPCX 4400), the loading software is not PC
Installer but bootnet.
- One or mores archives (as delivered by Alcatel-Lucent).
1.6.1.3.3 Connection
The names or IP addresses of the transfer or installation target Com Servers (Com Server
Clients) and of the Com Servers (Master or Distributor) and/or the PC.
1.6.1.4 Operation
To be able to perform remote download, all hosts must be declared (in a secure configuration).
Remote sites are configured via netadmin (see the netadmin - Operation - Routing).
1.6.1.4.1 Transfer
Archive transfer (or download) is the very first operation to perform.
Using the Enterprise PC Installer software, the archive is transferred to the part common to
both versions of a Com Server.
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1.6.1.4.2 Installation
After transfer, the archive is installed on the inactive version (second partition) of the Com
Server.
Note:
For a full version, at the end of installation, do not forget to copy the database from the active partition to
the second partition loaded with the new version (see the Swinst - Operation - Duplicating inactive
version partition).
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A patch can only be installed on the corresponding basic version. For example, patch f1.500.4
may be installed if the basic version on the second (inactive) partition is f1.500. If the inactive
version is f1.400, patch f1.500.4 cannot be installed.
1.6.1.4.3 Switch
To implement the full version update or the patch installed on the inactive version, the versions
must be switched. Version switch is a separate menu (see the Swinst - Operation - Switching
versions (active - inactive)).
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The OmniVista 4760 allows to perform the software update (immediate or scheduled) of many
remote Com Servers and/or Passive Communication Servers.
For more information on software update using OmniVista 4760, see section 9 - Maintenance
of the OmniVista 4760 Administrator Manual.
1.6.2 Operation
1.6.2.1 Accessing the Menu
- Open a session under the swinst account (see the Swinst - Detailed description ).
- Select option 9 Remote download.
ALCATEL BUSINESS SYSTEMS
Remote Download menu Installation FACILITIES 2.20.0
1 Remote install of a client CPU
2 Retry the last remote install operation (if justified)
3 About last remote install (if trace exists)
4 Remote load a CPU as master or distributor
5 Retry the last remote load operation (if justified)
6 About last remote load operation (if trace exists)
7 Cleaning operation on master/distributor CPU
8 Programmed operations
9 Fast Delta programmed operations
Q Go back to previous menu Your choice [1..9, Q]
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Example:
Enter the name or IP address of the MASTER/DISTRIBUTOR CPU
(return for this CPU, q to quit) ->
Enter the name or IP address of the CLIENT CPU
(return for this CPU, q to quit) -> 192.168.4.56
The MASTER/DISTRIBUTOR CPU is : oxe
The CLIENT CPU is : 192.168.4.56
Please confirm this choice (y/n, default y):y
Checking connections
**
Enter the version to be installed.
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Note:
Installation of a dynamic patch on the active partition must be resumed via option 1 Remote install
of a client CPU.
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Example:
1. Transfer CD-ROM content to a Call Server.
2. Transfer (or install) the archive to another Call Server.
3. Transfer (or install) the archive to a third Call Server via IP tunnel
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SEQUENCE : 1
-------------
OPERATION : Remote load a cpu as master or distributor
Source name : cdar37
Server type : Call Server
Client CPU : clin13
Version delivery to load : E1.502
Patch delivery to load : no
Dynamic patch to load : no
list of export : fr
type of cpu to load : DISTRI
Client checking after remote installation : no check
SEQUENCE : 2
OPERATION : Remote installation of the client CPU
Master CPU : clin13
Client CPU : clin12
Version delivery to install : E1.502
Patch delivery to install : no patch installation
Dynamic patch to install : no dynamic patch installation
Master checking before remote installation : presence of files
Client checking after remote installation : no check
Connection during the remote installation : connected
Entrer the number of sequence to create or overwrite : 1
In the submenu, select the desired type of sequence:
Choose the operation to program
1 Make a remote install of a client CPU
2 Retry a remote installation
3 Edit the log file of a remote installation
4 Load a CPU as master or distributor
5 Retry a remote load
6 Edit the log file of a remote load
>4
Enter the name or IP address of the server
(return for this CPU, q to quit) ->
If you have to use a GATEWAY, enter its name or IP adress
(return for no) ->
Press Enter (for no).
Reminder:
If the operation is not performed via the public network, systematically answer no to any question on
GATEWAY.
Some choices can be made while the sequence is being executed instead of programming
them in advance.
Example:
Remote load of version ?
(y/n q for manual choice at execution time)
> q
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1.6.3 Maintenance
1.6.3.1 Useful Commands
- ping: from the Call Server Master/Distributor to the Client and vice versa allows checking
that the IP connection is set up between both machines.
- traceroute: to check the status of the routes between both machines.
1.6.3.2 Typical swinst Error Messages
- Permission denied: means that host not declared (see :netadmin - Overview)
- Error when connecting to client CPU: means that the client network cannot be
reached
- The client entry point cannot reach client CPU: means that the client
network cannot reach the client server and the client CPU
- Error when installing client CPU: means that the archive (or at least one of its
components) does not exist on the Call Server Master/Distributor
- Impossible to remote load a CPU over itself: means that there is an error in
the download PC IP address (same address as that of the Call Server)
- ftp: connect: Connection refused ftp: Can't connect or login to
host: means that the PC Installer software is not installed on the downloading PC
- Operating system Chorus on client xxx is not compatible: means that
both environments (Chorus and Linux) are not compatible
1.6.3.3 Traces
In the event of a malfunction while connections are correct. Create a directory named:
/tmpd/soft_install/RLOAD_TRACE. Traces are displayed on screen and recorded in
logs. Delete the directory once traces have been recorded. Contact Alcatel-Lucent support.
1.6.3.4 Log Files
As of R9.1, the download process provides log files. For each CPU, the following temporary
log files are created on the master CPU:
- /tmpd/softinstall/SoftwareUpdateStatus_<session_id>_<seq_index>
- /tmpd/rmtpgm_<seq_index>.log
- /tmpd/softinstall/Pcxrmtseq_<seq_index>
Where:
- <session_id> is the sequence index of the CPU in the order of CPU upgrades
determined by the system
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1.7 Swinst
Note:
This documentation is valid for Linux environments only.
The Facilities menu (more commonly referred to as "swinst", from the session identifier name)
is used to:
- Install or update:
OS files on the Alcatel-Lucent OmniPCX Enterprise CS from an external disk. These
files may be a complete Linux release, packages or a patch.
Binary files (constituting the telephone application).
- Duplicate a Call Server (to compensate for any failure of the main system Call Server).
- Back up and restore:
Alcatel-Lucent OmniPCX Enterprise CS data.
ACTIS files.
- Access system management.
- Perform database operations (create, translate, delete).
Two different menus may be used, according to needs:
- The "Easy" menu (covered in the documentation dealing with installation via the Wizard).
- The "Expert" menu (described below).
Call Server hard disk structure is described in the Standard Call Server installation - Overview
.
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1.7.2 Operation
Access and Navigation
On a PC connected to the OmniPCX Call Server by V24 or IP link, open a session (log on)
using the mtcl account, then enter "swinst", before entering the required password.
-LUCENT ENTERPRISE FACILITIES
Main menu Installation FACILITIES 2.24.0
1 Easy menu
2 Expert menu
Q Exit
Your choice [1..2, Q] ?
Navigation is performed using the keyboard. The desired option is accessed by pressing the
keys shown on screen.
When swinst asks a question, there is no timer for automatic selection of the default option.
When swinst indicates that an item is selected by default, it is not necessary to enter the item.
To stop a current process (scrolling of a file list for example) press Q.
-LUCENT ENTERPRISE FACILITIES
Expert menu Installation FACILITIES 2.24.0
1 Packages installation
2 Deliveries installation
3 Cloning & duplicate operations
4 Backup & restore operations
5 OPS configuration
6 System management
7 Database tools
8 Software identity display
9 Remote download
Q Go back to previous menu
Your choice [1..9, Q] ?
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Caution:
This operation may take some time.
For installation on the active version, the tool offers to "back up" the system, i.e. make a copy
of the binary files used before the installation operation. The resulting backup files can be
restored via the Restore operations menu.
Option 2 About last install deliveries operations gives details about the:
- Last installation of a dynamic patch
- Last installation of a static patch
- Last full installation delivery
1.7.2.3 Cloning & Duplicate Operations
Select option 3 Cloning & duplicate operations.
Cloning & duplicate operations menu:
1 CPU cloning
2 Partitions duplication
3 Switch on inactive version
4 Postponed switch on inactive version
Q Go back to previous menu
Your choice [1..4, Q] ?
Example:
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Confirm the duplication of Linux, packages and Linux data (y/n, default y): y
Duplicating Linux and packages
Clean the second Linux version. Confirm (y/n, default is y):
Second version cleaned
(list of files)
Linux and packages are duplicated
Duplicating the network configuration
Duplicate the network configuration in the second Linux version.
Confirm (y/n, default is y):(N4G-apply):
The network configuration is duplicated
Duplicating the Linux data
Building list of files...
Deleting the old files on inactive version...
Duplicating data on inactive version...
(list of files)
The Linux data are duplicated
Duplicating the timezone
Updating timezone ...
The timezone is duplicated
Press return
Important:
When the switch has been performed, you must log on again with the swinst account before
restarting the telephone.
Select option 3 Cloning & duplicate operations, then option 3 Switch on
inactive version.
The operator must confirm the operation:
Please confirm switching on the inactive version (y/n, default y)
If no Linux has been installed on the "inactive" version, the operation stops. If a telephone
application is installed on the active and "inactive" version, the tool displays the current status
of autostart mode:
Before the switch autostart mode is :
Autostart is [not] set
The operator can duplicate this autostart mode on the "inactive" version:
Do you want to keep this autostart mode after switching (y/n, default y)
When the system is running on the new version and a shutdown occurs before a specified
delay, the system can reboot on the same version or go back to the previous one:
Do you want to switch back to the previous version if system resets (y/n,
default n): y
Enter the delay (1..7 days, q to quit): 1
A final confirmation is required before the CPU reboots:
Do a version switch. Confirm (y/n, default y):
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ALCATEL-LUCENT ENTERPRISE
Immediate backup on network Installation FACILITIES 2.38.0
1 Backup mao, voice guides and accounting data
2 Backup mao data
3 Backup accounting data
4 Backup voice guides
5 Backup mao data for rebuild
6 Backup traffic history
7 Backup Acd config & statistic files
8 Backup 4645 data
9 Backup 4645 data without messages
10 Backup 4635 data
11 Backup Linux (Unix) site specific data
Q Go back to previous menu
Your choices [1..11, Q] ?
One choice per line and just press "return" to end the selection
your choice ==>
Option 1 Backup mao, voice guides and accounting data triggers mao, voice
guide and accounting backup (mao, vg and acc files)
Note 1:
Dynamic voice messages are automatically backed up, the tool also offers to back up specific voice
messages (custom directory). However, generic and standard voice messages (available on the voice
guide CD-ROM) are not backed up.
Option 3 Backup accounting data, triggers an accounting data backup operation (acc
file).
Option 6 Backup traffic history, triggers a traffic analysis backup operation (obstraf
file).
Option 7 Backup Acd config & statistic data, triggers a traffic analysis backup
operation (acd file).
Option 8 Backup 4645 data, triggers a 4645 voice mail data backup operation - messages,
mailboxes and greetings (eva-msg file).
Option 9 Backup 4645 data without messages, triggers a 4645 voice mail data backup
operation - except for received messages - (eva file).
Option 11 Backup linux ( unix ) site specifics data, triggers a backup
operation of the cho-dat file (system-specific Linux data).
Note 2:
OPS file backup operations are managed from option: OPS Configuration .
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Example:
Accessing periodic backups
A periodic backup is registered
1 Periodic backup on cpu disk
2 Periodic backup on USB key
3 Cancel periodic backup operation
4 List periodic operations
5 About last backup
Q Go back to previous menu
Your choice [1..5, Q] ?
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Hour : 5 Minute : 45
Day of the month : all
Month of the year : all
Day of the week (0=Sunday) : all
executed command : /DHS3bin/soft_install/bin/bck -save 1>/dev/null 2>&1
Backup of "Linux data" performed on "cpu disk"
Backup of "MAO data only" performed on "cpu disk"
Press return
Note:
This option can also be accessed from the previous menu.
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Note:
Periodic daily archives are never displayed because they cannot be deleted.
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Set Timezone
This option allows CCx type applications to manage calls according to the timezone of the
parties to be called. The timezone selected is saved as being that of the OmniPCX.
Select option 2 Set timezone.
timeconfig 3.0.2 - (C) 1999 Red Hat Software
Configure Timezones
Format machine time is stored in:
[*] Hardware clock set to GMT
Europe/Malta
Europe/Minsk
Europe/Monaco
Europe/Moscow
Europe/Oslo
Europe/Paris #
Ok Cancel
<Tab>/<Alt-Tab> between elements | <Space> selects | <F12> next screen
If autostart is enabled (set to "Yes") then, in the case of a duplicated Call Server, it is also set to "Yes"
(automatically) on the Stand-by Call Server. However if set to "No" on the Main Call Server, it has to be
manually disabled on the Stand-by Call Server.
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- direct: the link between the CPU and the console is a simple V24 cable.
- modem: the console is far away from the CPU, the serial link is transmitted via a
commutated line with modem. Kernel messages are transmitted to the console.
- ppp: instead of character, the modem line, linked to the console with a modem, transmits
data packets. Kernel messages are not transmitted to the console.
- ups: the serial port is used to drive an UPS system.
- ?: provides help about the configuration.
Confirm your modification (y/n, default y):
The new configuration can be taken into account immediately or at next reboot.
1.7.2.6.5 UPS Configuration
As of R6.1, this option allows the configuration of the UPS monitoring process.
For more information, see: Appliance Server - Detailed description - Uninterruptable Power
Supply (UPS).
Access
Select option 5 UPS configuration.
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This option checks the connection between the Appliance Server and UPS and details UPS
status.
Example:
battery.charge: 100 (1)
battery.runtime: 13524 (2)
battery.voltage: 2.3 (3)
driver.name: hidups (4)
driver.parameter.port: /dev/usb/hiddev0 (5)
driver.version: 2.0.0 (6)
ups.load: 14 (7)
ups. MGE UPS SYSTEMS (8)
ups.model: EXtreme (9)
ups.serial: 884E06029 (10)
ups.status: OL (11)
Press return
1. Displays batteries charge (in percentage)
2. Batteries autonomy according to batteries level and electric load (in seconds)
3. Batteries voltage (in volts)
4. Reserved for Alcatel-Lucent
5. Reserved for Alcatel-Lucent
6. Reserved for Alcatel-Lucent
7. Reserved for Alcatel-Lucent
8. Reserved for Alcatel-Lucent
9. Reserved for Alcatel-Lucent
10. Reserved for Alcatel-Lucent
11. UPS status:
OL : On Line (mains supply)
OB: On Batteries
1.7.2.6.6 User's Accounts Management
This swinst menu allows to configure user authentications.
Select option 6 User's accounts management.
This opens a sub-menu with the following options:
1 Change account password
2 Change account aging password
3 Set maximum authentication attempts
4 Configure RADIUS authentication
5 Create the 'client' account
6 Remove the 'client' account
Q Go back to previous menu
1. This option allows to modify the password of a specified account. The following instructions
are displayed:
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Translation consists in making data file format comply with a new software version (release). It
is automatically performed when the Call Server reboots after a new release has been loaded.
Select option 1 Database translation.
1.7.2.7.2 Creating an Empty Database
Select option 2 Create an empty database.
This operation overwrites the existing database and the lock files. It can only be performed
with the telephone shut down.
Note:
Creation of a new database may take some time.
Restart the Call Server after this operation (and before restarting the telephone).
1.7.2.7.3 Remove Database
Note:
At installation, the existing database is automatically overwritten and replaced by the new database.
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Note 2:
Although some files can be modified, neither binaries nor executables should be modified.
Example 2:
Your choice [1..6, Q] ? 6
Please wait ..
Checking mode : 1=size & sum 2=size only (default is 1) 1
Checking size and sum of all files , please wait ...
file modified (authorized) : /DHS3data/afe/params.cfg checksum is not correct :
The application software is correct
Press return
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2.1 Overview
2.1.1 Overview
The OXE Media Services (called OXE-MS in the rest of this document) offer media processing
features that used to be provided by the GD-3 board of an OmniPCX Media Gateway. The
OXE-MS does not require any specific hardware for media processing features: it is a
fully-fledged software solution that can be deployed on any of the following:
- A server on which an OmniPCX Enterprise is running (as of R11). In this configuration, the
OXE-MS and OmniPCX Enterprise are deployed on Virtual Machines using VMware ESXi.
Figure 2.1: Configuration example using an OmniPCX Enterprise and OXE-MS on virtualized infrastructure
- An OpenTouch Business Edition server (as of R2.0). Like the other components of an
OpenTouch Business Edition (OmniPCX Enterprise and OmniVista 8770), the OXE-MS
is installed on a Virtual Machine using the Kernel-based Virtual Machine (KVM) tool.
Figure 2.2: OpenTouch Business Edition server architecture example including an OXE-MS
Note:
For more information on the OpenTouch Business Edition server architecture, refer to the
OpenTouch Business Edition document: Installation on a physical machine.
Notes:
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- Only one instance of OXE-MS per Virtual Machine is allowed. The OXE-MS cannot operate when
other applications (such as the OmniPCX Enterprise or Alcatel-Lucent 4645 Voice Mail System) are
installed on the same Virtual Machine
- The OXE-MS runs in the Virtual Machine with its own IP address
- The OXE-MS can operate with hardware Media Gateway such as Common Media Gateway
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Note:
In case of loss of the two Com servers, a Passive Communication Server (PCS) cannot provide
continuity of services for the OXE-MS.
2.1.5 Security
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2.3.1 Overview
The installation described in the following paragraphs applies to OmniPCX Enterprise and
OXE-MS installation on Virtual Machine. It is provided as a guideline only.
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2.3.2 Requirements
The installation of VMware ESXi infrastructure requires:
- A VMware ESXi 5.1 (or higher) for OXE-MS installation on Virtual Machine
- Hardware, recent enough to provide sufficient capacity:
Processors:
The following processors, for example, can be used:
Xeon Westmere-EP (35xx, 55xx, or later version)
Nehalem -EX (65xx, 75xx, or later version)
AMD 4000 Valencia and 6000 Interlagos series (or later version)
Memory: 4Go of physical memory is required for VMware ESXi 5.5
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Note 1:
If you need to change the boot order of the BIOS on the server, change the bios boot order and
reboot the machine, while booting from the CD/DVD ROM drive.
2. The installation routine proceeds.
Press Enter to install the ESXi hypervisor.
Note 2:
This may take a few minutes.
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Note 4:
This erases the data that may be present on the drive you have selected for installation.
6. Remove the installation media (CD-ROM, DVD-ROM) and press Enter to reboot the server
and boot into ESXi for the first time.
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This screen indicates that the VMware ESXI server 5.1.0 is installed. You can proceed with the
configuration of the VMware ESXI server 5.1.0.
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3. Select Configure Keyboard using the arrow keys, and press Enter.
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8. Use the arrow keys to select Set static IP address and network configuration: and
press the space bar to confirm your choice. Press the down arrow to set the IP address,
Subnet Mask, and Default Gateway fields. Press Enter when you have entered the correct
values.
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Important:
Changing this address does not affect virtual machine behavior.
However, this address must.
NOT be changed without a good reason
NOT be on the same IP subnet as virtual machine traffic
9. Select DNS Configuration, and press Enter.
10. Enter your network primary DNS server, alternate DNS server, and a hostname.
Note 1:
Do not try to use the option Obtain DNS server addresses and a hostname automatically
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Note 2:
You are not required to set a hostname, but if you already have an existing DNS infrastructure,
setting a hostname may be beneficial for future connectivity to the ESXi hypervisor.
11. The Configure Management Network screen is displayed. Press Escape to exit.
A request to Apply changes and restart the management network is displayed, press
'Y' to continue.
When you have validated the changes with Y, the VMware ESXI server 5.1.0 is configured for
your network and the server is restarted . The next step is to create a virtual machine on this
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2.4.1 Overview
The installation described in the following paragraphs applies to OmniPCX Enterprise and
OXE-MS installation on Virtual Machine. It is provided as a guideline only.
The VMWare ESXi Infrastructure is not the responsibility of Alcatel-Lucent. Correct
deployment of virtual machines demands that the ESXi infrastructure has been properly
installed and configured
For more information, see the vSphere documentation:
http://www.vmware.com/support/pubs/vs_pubs.html
In the following example
- The IP address of the ESXi server is 172.19.32.22
- The browser is Microsoft Explorer
Note:
An internet connection is required to download the software.
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6. Select the language for your installation from the drop-down list and click OK.
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7. Click Next.
The installation wizard welcome page is displayed.
8. Click Next.
The end-user patent agreement page is displayed.
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9. Click Next.
The end-user license agreement page is displayed.
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10. Select the radio button: I agree to the terms in the license agreement, and click Next.
The customer information page is displayed.
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2.5.1 Overview
This section describes the creation of a Virtual Machine on top of the VMware ESXi installed
on the physical server.
Note:
For readability purposes, the Virtual Machine on which the OXE-MS is installed is called OXE-MS Virtual
Machine in the rest of this chapter.
2.5.2 Requirements
The installation of the OXE-MS requires:
- The VMware ESXi, installed and configured on the physical server (see: Call Server in
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OXE Media Services Installation - Cre- OXE Media Services Installation - In-
ating a Virtual Machine for the OXE- stalling the OXE-MS on a Virtual Ma-
MS chine
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- The Media Gateway menu. In this case, review/modify the following attributes:
Main shelf Address Enter the rack address of the OXE-MS media gateway
Main shelf type Select: Media Gateway Large
OXE Media Server Select YES
Default value: NO)
Declaring the OXE-MS in the Shelf menu automatically creates the OXE-MS in the Media
Gateway menu and vice-versa.
Caution:
Do not declare any secondary racks and boards.
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1. Select the OXE-MS Virtual Machine and click the Edit Settings option available on the right side of
the window
This opens the Virtual Machine properties
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2.7.1 Overview
This section describes the installation and commissioning of the OXE-MS on the Virtual
Machine.
Note:
For readability purposes, the Virtual Machine on which the OXE-MS is installed is called OXE-MS Virtual
Machine in the rest of the section.
2.7.2 Requirements
The installation of the OXE-MS requires:
- The ALEDS, deployed on an administration computer. For its deployment, ALEDS
demands:
The ALEDS software delivered as a 7-Zip self-extracting archive (for example:
ale-deployment-solution-<version>.exe). The minimum version is 3.0.1
Specific ALEDS engine network settings (free IP address, subnet mask and router of
the customer LAN)
512 MB of RAM for the ALEDS engine. This means that the administration computer
must have at least 1 GB of RAM
A VMware virtualization software which can be any of the following:
VMware player: this is a free product. The minimum version is 2.5.x
VMware workstation: this is a commercial product which must be purchased. The
minimum version is 6.5.x
These products can be downloaded from: http://www.vmware.com/download/player. In
all cases, download and launch the virtualization tool and follow the installation
instructions displayed on screen.
Caution:
To avoid the display of a warning message, if VMware player/Workstation has just been
installed on the administration computer, run it at least once to create a preferences file,
before you proceed with OXE-MS installation.
- The OXE-MS package which must include the boot DVD and OXE-MS iso files (for
example: bootdvd.<version>.iso (linux package) and oms<version>.iso)
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Caution:
This IP address must be different from the computer IP address on which the ALEDS
engine runs
IP Mask: enter the subnet mask of the customer LAN
IP Gateway: enter the default IP gateway of the customer LAN
DNS Server: enter the IP address of the DNS server of the customer LAN
Host name: enter the name of the ALEDS engine (for example: pxe)
Domain Name: enter the domain name of the customer LAN
3. Select the DNS tab and configure the parameters of the OXE-MS Virtual Machine
This configuration is recommended when the deployment is performed in the customer
intranet (LAN).
Reminder:
The OXE-MS Virtual Machine must have been previously created on the physical server via the
vSphere Client (see: Call Server in Virtual Machine - Installing the vSphere Client ).
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Note:
This MAC address can be retrieved from the VSphere client inventory as follows:
i. Select the OXE-MS Virtual Machine and click the Edit Settings option available on the right
side of the window
This opens the Virtual Machine properties
ii. Select the Hardware tab and the Network adapter 1 option
The MAC address is displayed on the right side of the window
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2.7.6 Maintenance
On the OmniPCX Enterprise, the status of the OXE-MS can be verified using the command
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Alcatel-Lucent OmniPCX Enterprise
Communication Server
User Manual
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Legal notice:
The CE mark indicates that this product conforms to the following Council
Directives:
- 2004/108/EC (concerning electro-magnetic compatibility)
- 2006/95/EC (concerning electrical safety)
- 1999/5/EC (R&TTE)
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Chapter 1
Introduction to the 4059 Attendant console
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Function Keys ...............................................................................................1.15
Date and Time ..............................................................................................1.15
Chapter 2
IP Attendant activation/deactivation
Chapter 3
Attendant console operation
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Chapter 4
Additional features
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Management from the attendant console
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1.1 Introduction
The 4059 IP also called SBC (Screen Based Console), is integrated into the Alcatel-Lucent
OmniPCX Enterprise Communication Server. This application provides the maximum level of
comfort and user friendliness. It is used when there is just a single attendant set for a system.
It may also form part of a team of attendants when telephone requirements mean that several
dedicated sets are necessary.
The Alcatel-Lucent 4059 IP can be set up in one of the two configurations:
- an IP configuration using the IP network, where the terminal is referred to as
Alcatel-Lucent 4059 IP and the attendant set is an Alcatel-Lucent 8 series set.
- a mixed IP configuration using the TDM and IP network, where the terminal is referred to
as Alcatel-Lucent 4059 IP and the attendant set is an Alcatel-Lucent 9 series set.
The Alcatel-Lucent 4059 IP is used to optimize call management: to reply to and easily direct
incoming calls, to manage internal calls and, if necessary, to connect internal sets to recipients
outside the system.
This console also allows the attendant to take some responsibility for system management.
The following operations, among others, are available to the attendant:
- Switching over the system from standard operation to a status configured for reduced
activity (at night, for example)
- Reserving external lines for a specific use
- Controlling the use of internal and external lines by the users
- Selecting automatic connection of calls
- Programming the date and time of the system, the checking of call costs, etc.
You are advised to read this user manual before using the console.
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1-2
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The USB Telephonic keyboard has specific keys for call handling and other telephone
functions. With an IP or a mixed IP configuration, the loudspeaker is replaced by a cover as
the audio features are provided by the Alcatel-Lucent 8 series or Alcatel-Lucent 9 series set.
On this keyboard, all keys which are not identical to those on a standard PC keyboard are
used by the 4059 application. These keys are used for immediate call handling, even when
using another application or when the application and/or the PC are off.
A LED is associated with each keyboard key dedicated to call handling. A lit LED informs the
attendant that the corresponding key is available for any operation.
Certain standard PC keys can also be used for call handling.
This key is also called the application switchover key. When the 4059 application
started on the PC, the key is used to switch from the 4059 window to another PC
application (and vice versa).
Note:
Ensure that in the display configuration, the 4059 activation option: By Application switch
key is selected (see Alcatel-Lucent 4059 Attendant Console - Management from the attend-
ant console - Window Appearance and Display)
Opens the personal directory of the console (to configure it, see Alcatel-Lucent
4059 Attendant Console - Management from the attendant console - Programming
the Individual Directory)
Release: ends the attendant intervention on a call.
Broker call.
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Note:
For IP or mixed IP configurations, the following keys activate/deactivate the audio functions on the
associated Alcatel-Lucent 8 series or Alcatel-Lucent 9 series set.
Mute
Note:
The System message LED light is not on even if the attendant receives a message.
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keyboard audio keys or corresponding 4059 application audio menu are used instead.
1.4.2.2 Icons
- There is no handset icon.
- When a headset is detected by the set, the associated set displays a headset icon (there is
no headset icon on the PC).
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Caution:
The associated sets will take a few seconds (about 20 seconds, Alcatel-Lucent IP Touch
4068 Phone characteristics) before it detects the loss or retrieval of the Bluetooth link.
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- ACD
- Hotel (except administrative set)
- Pickup group or hunt group
- Alarm set
- 4980 application software
- Subdevice S0 or Z
Note:
There may sometimes be differences in the display and the terms used:
- Depending on the country the system is in, the application may designate certain functions using a
different name.
- Depending on the configuration carried out by the system administrator, this display may show calls
on hold in a Routing calls frame.
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Double-click on an icon to activate it. To find out the function and status of an icon (and display
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Set off-hook
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Set busy
Attendant absent
1.5.3.1.4 Fax
1.5.3.1.6 Trunks
A trunk is a telephone line between two systems. It connects two Alcatel-Lucent OmniPCX or
an Alcatel-Lucent OmniPCX and another PBX.
Trunk free (icon green)
Trunk busy (icon yellow)
Trunk placed out of service for Hardware or Software (icon red).
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Point the cursor to a programmable key to display help for this function. The status of the key
is indicated by a LED (green=active). These keys are programmed by the system administrator
or by the attendant (see the Alcatel-Lucent 4059 Attendant Console - Additional features -
Programmable Keys).
To select a function, double-click on the key or press the key directly on the USB keyboard (F1
to F8) which corresponds to the function required.
If there are more than eight functions programmed, use the Page Up or Page Down keys on
the keyboard to display the other programmable keys.
Note:
For each new page, although the keys displayed present different functions, their order corresponds to
the keys F1 to F8 on the keyboard.
Attendant absent. When a console is not used and the attendant has not
replied to calls for a certain amount of time, the console automatically
changes to absent mode.
Day service
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Night service
Hands-free mode
Loudspeaker
Automatic answer
Automatic transfer
Loudspeaker volume
Service mode
Guide mode
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The functions associated with keys S1 to S6 depend on the status of the call in progress.
The and keys on the keyboard correspond to the and keys on the screen. They
are used to move from one page to another if more than six functions are programmed.
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The IP attendant features are activated only when all of the following actions are completed:
- the PC is connected to the TCP/IP network
- the 4059 IP application is running
- the attendant is activated (refer to module Alcatel-Lucent 4059 attendant console -
Introduction to the 4059 Attendant console / Call window)
Once the IP Attendant features are activated, the associated Alcatel-Lucent 8 series or
Alcatel-Lucent 9 series set is dedicated to the attendant audio features and cannot be used as
a standard set. Any call to this set is forwarded to the attendant.
When the IP Attendant features are not activated, the Alcatel-Lucent 8 series or Alcatel-Lucent
9 series set can be used as a non-attendant dedicated set and no attendant features are
available. Refer to module Alcatel-Lucent 4059 attendant console / Introduction to the 4059
Attendant console / Attendant set in IP or mixed IP configurations for the incompatible set
features.
Interactions with other features are detailed in the following table:
Feature IP attendant activated IP attendant deactivated
Message All signalization about mail is All message features that are
disabled on the set (the LED standard on the set are
is off) provided
The set retrieves mail signaliz-
ation and features
Forward Associated Alcatel-Lucent 8 Associated Alcatel-Lucent 8
series / Alcatel-Lucent 9 series / Alcatel-Lucent 9
series set is immediately for- series set is immediately for-
warded: warded:
Attendant checked-in, all the Attendant checked-out, all the
calls to Alcatel-Lucent 8 series calls to Alcatel-Lucent 8 series
/ Alcatel-Lucent 9 series set / Alcatel-Lucent 9 series follow
reach the attendant. the forward.
A set XXX is immediately for- A set XXX is immediately for-
warded to the associated Alc- warded to the associated Alc-
atel-Lucent 8 series / Alcatel- atel-Lucent 8 series / Alcatel-
Lucent 9 series set: Lucent 9 series set:
Attendant checked-in, all the Attendant checked-out, all the
calls to the XXX set reach the calls to the XXX set reach the
attendant. associated Alcatel-Lucent 8
series / Alcatel-Lucent 9
series set.
Overflow Same as Forward Same as Forward
DND Same as Forward Same as Forward
Call back - The set is protected The set is protected against
against call back call back
- The set cannot request a
call back
PRS Same as out of service set (if the attendant is plugged-in)
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You can view the QMCDU of the 4059 IP in the data of the associated Alcatel-Lucent 8 series /
Alcatel-Lucent 9 series set but you cannot modify it.
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To bring the console into operation, select the Sign on option in the Attendant menu. The
console becomes active, as shown by the change in color of the icon.
Note 1:
For a full description of the icons in the status bar, see the Alcatel-Lucent 4059 Attendant Console -
Introduction to the 4059 Attendant console - Status Bar.
To use the USB keyboard and its specific keys, press the key. The red LED of the key
should be lit.
Note 2:
For a full description of the specific keys on the keyboard, see the Alcatel-Lucent 4059 Attendant
Console - Introduction to the 4059 Attendant console - The IP Keyboard.
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Calls using the personal directory can be made with the attendant set in the idle state or being
used for a consultation call.
To access the directory, press the key.
Select the name to be called and click on Redial. Press the key.
Note:
These keys (see the Alcatel-Lucent 4059 Attendant Console - Introduction to the 4059 Attendant console
- Programmable Keys) are either programmed by the system administrator or programmed from the
console (see the Alcatel-Lucent 4059 Attendant Console - Management from the attendant console -
Programmable Keys).
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4. If the result does not correspond to the name required, enter one or more additional letters.
5. If several names appear, select the required name.
6. Click on to dial the selected number. This closes the directory search window.
To close the search window without dialing a number, click on .
2. For a search by initials, enter the initials of the last name and first name, then click on
Initials S3 or press the S3 key on the keyboard.
For a search by last name, enter the first letters of the last name, then click Name S2 or
press the S2 key on the keyboard.
For a search by last name and first name, enter the first letters of the last name and the
first name, then click First Name S4 or press the S4 key on the keyboard.
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To move from one field to another, use the mouse or the Tab key on the keyboard.
3. If several names appear, select the required name. If the required name does not appear,
enter one or more additional letters. The vertical arrows of the keyboard can be used to
select one of the names displayed. The right (horizontal) arrow can be used to display
additional details concerning a party (as entered in the LDAP and ODBC directories). Click
on the heading to each column to sort the users by alphabetical order or by phone number.
4. Click on (or press Enter on the keyboard) to dial the selected number. This closes the
directory search window.
To close the search window without dialing a number, click on .
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This special console feature allows the called user to be reached at all times. If the user picks
up the receiver, they hear the hold music (or the corresponding tone), indicating that the set is
reserved and that all outgoing calls are denied.
- The Call Back function key sends a call back request to the called set (see Sending a Call
Back Request ).
- The Text Mail function key is used to send a text message to the called set (see Text
Messaging ).
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The procedure to be followed after this screen is the same as the procedure described for
calling a free set.
3.4.3.2 The Set Is a Single Line Set
The call handling field displays:
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- The Override function key, to override the forward and call the initial set
- The Call Back function key to activate a call back request
- The Text Mail function key to leave a text message
3.4.4.2.2 The Set Is Forwarding on No Answer
The call handling field shows the set called (set initiating the forward), then the forwarding
destination and its number. It also gives the status of the set to which the called set is
forwarded:
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- The appearance of an icon in the call counters (see the Alcatel-Lucent 4059 Attendant
Console - Introduction to the 4059 Attendant console - Call Counters)
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The call handling field gives information on the nature (or even the party) for this call (see the
Alcatel-Lucent 4059 Attendant Console - Introduction to the 4059 Attendant console - Call
Handling Fields).
To answer a call when it arrives, press the key.
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The call can be selected from any of the lists given in the call handling fields.
If the list cannot be seen on the screen, do one of the following:
- Press Shift and the key simultaneously to display the list of incoming calls.
- Press Shift and the key simultaneously to display the list of calls on hold.
Note:
The list of calls on hold is displayed according to the system configuration.
By default, the first call is selected. If necessary, use the Page Up and Page Down keys to
display the call to be answered as a priority.
To answer this call, double-click on it or use the keyboard as follows:
1. Select the call.
2. Press Enter, or press the key corresponding to the number of the call in the list.
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Incoming calls are then handled as if the console were in night mode.
To bring the console back into service, proceed as in Implementing the Console (Status) .
To return to another call placed on hold, proceed as in Choosing which Call to Answer First .
2. In the list that displays, select one of the last ten called parties.
3. Double-click on the name or click on Redial to dial the number.
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- To release the call in progress and the reservation of the second party (if internal)
3.11 Barge-In
Barge-in (or intrusion) allows the attendant to interrupt a conversation between two users.
After dialing, the console indicates that the user is busy.
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At the bottom of the screen, the Break In function key is used to barge into a conversation.
Press this key, or the corresponding S key on the keyboard.
The Break In key becomes Break In. The two users are informed of the presence of the
attendant by a beep.
To end this barge-in, press the Break In key or the corresponding S key on the keyboard.
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Press the key. The two parties are in conversation and the attendant console is released.
This type of transfer can be carried out on a free or a busy set. If the set receiving the transfer
does not take the call after a certain time, this call is directed back to the attendant console.
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If a call on hold is selected, all the operations detailed: Consultation Call are available.
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Reminder:
In a standard consultation call, press this key to release the call.
This type of transfer is not available for camped-on, barged-in and reserved call on a set in the
do not disturb state.
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3. In the Type field, select System messages to send a pre-recorded message from the
Alcatel-Lucent OmniPCX, or select Attendant text-messages to send a message
programmed on the console (see the Alcatel-Lucent 4059 Attendant Console -
Management from the attendant console - Creating Text Messages in Advance).
4. Select the message to be sent, or complete the message of your choice using the
keyboard. To send a message other than a pre-programmed one, enter the message
directly in place of the displayed message.
Note:
The message should not exceed 127 characters.
5. Click on Send.
6. The Receive status field indicates whether the message has been sent correctly.
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4.1 Overview
This chapter details:
- The additional functions offered on the S keys (from the window and the USB keyboard)
- The operation of the keys pre-programmed by the system administrator
4.2 S Keys
During call handling, additional functions (presented on the S keys) can be used for the
following operations:
Note:
The keys are used to change page.
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4.2.5 DTMF
Voice frequency/DTMF.
Also called transparent dialing, or overdialing (DTMF), this function is used to resend
additional dialing to the same party on the line.
4.2.6 Record
Records the current conversation.
To end recording, press the Record key again.
4.2.7 Rotary
Sends decimal rotary dialing to send a number to the current party.
4.2.8 Flash
Sends a calibrated pulse, also called cut-off or flashing.
This operation is used to activate a service for the recipient of a call (to another PCX or any
other flash-compatible communication system). This is used to:
- Send additional numbers
- Call back a service (a remote attendant, for example)
4.2.10 Malicious
Malicious call (not available in the USA).
Indicates a malicious call, to the system administrator for an internal call, or to the telephone
operator for external calls.
Note:
For external calls to be indicated as malicious, you must have a subscription for this service with the
telephone operator.
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- VIP
- VIP2
- Call back (attendant)
- Transfer between attendants
- Other (misc.)
- General hold
- Chained call
- Charged release
- Individual call
Key 1 is pre-programmed by default as a call presentation (Miscellaneous) key. This cannot be
modified. This allows the attendant to take the call with the highest priority from those on hold
resulting from traffic flow(s) indicating an external party (external call, call back, return from
chaining, etc.).
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still trunks free, pressing this key corresponds to an ordinary seizure without dialing of an
external trunk from this supervised trunk group.
The attendant can configure a supervision icon (see the Alcatel-Lucent 4059 Attendant
Console - Management from the attendant console - Supervision Icons) so that this icon
shows the status of the supervised trunk group in real time.
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The window shows the PC username and the start and end dates and times of the
connections to a 4059 console session.
Click on Close to close the window.
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The console interface can be configured (and checked). In the Extension menu, select the
Guide mode option, or press F11 on the keyboard.
Example:
All modifications described here are taken into account immediately. The application does not
have to be restarted.
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2. Enter the last names, first names, and the number of the directory entry to be stored.
3. Click on Add.
To modify the last name (or the first name or the number) of a directory entry, double-click
on it to retype it using the keyboard.
Click on Delete to delete the selected name from the individual directory.
Click on Redial to dial the number of the selected user and close the window.
Click on Close to close the window without redialing a number.
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This dialog box allows you to program the different directory configuration parameters:
- Add/Remove LDAP directory...: To add, modify or remove an LDAP type directory
- Add/Remove ODBC directory...: To add, modify or remove an ODBC type directory
- Search configuration...: To modify the existing LDAP and/or ODBC directory parameters
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Check the check boxes to include or remove the directory for a search by name.
OK Validates the selection
Cancel Cancels the selection and closes the dialog box
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described in the Alcatel-Lucent 4059 Attendant Console - Introduction to the 4059 Attendant
console - Busy Lamp Field).
In operation other than the BLF application, up to eight icons can be programmed from the
console.
In the Option menu, click on Busy lamp field (or place the cursor in the busy lamp field
window, right-click, and select Configuration).
Example:
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5.10 Changing the status of the attendant group sets or the entity
The system administrator configures the call routings for the whole system in one of four states
(night, day, Forward1, Forward2).
The attendant console is used to change:
- The status of the attendant group to which it belongs
- The status of one or more entities in the system
In the Extension menu, select Service mode (or press the F10 key). Select Status
programming.
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1. In the Overflow threshold field, enter the number of calls there must be on a console before
overflow to other attendants takes place.
2. Click on Apply.
3. Click on Close to close the window.
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The name and the number of the user appear at the top right.
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5.13.1 Counter
The counter is used to obtain call costs per set and per system node. Since this information is
of a sensitive nature, it is advisable for the system administrator to limit access to it using a
password.
Double-click on Counter:
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1. Enter the minimum value of the cost to take into account in the reports.
2. Click on Apply.
5.13.3.3 Duration threshold
This function is only available if the filter defined in Monitoring options is By duration or By
cost and duration.
1. Enter the minimum value of the duration of calls to take into account in the metering
(charging) reports.
2. Click on Apply.
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trunk(s).
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Gigabit
Ethernet
Switches
AT-GS900/5E
AT-GS900/8E
Installation
Guide
PN 613-000551 Rev A
400 of 459
Copyright 2006 Allied Telesis, Inc.
www.alliedtelesis.com
All rights reserved. No part of this publication may be reproduced without prior written permission from Allied Telesis, Inc.
All other product names, company names, logos or other designations mentioned herein are trademarks or registered trademarks
of their respective owners.
Allied Telesis, Inc. reserves the right to make changes in specifications and other information contained in this document without
prior written notice. The information provided herein is subject to change without notice. In no event shall Allied Telesis, Inc. be
liable for any incidental, special, indirect, or consequential damages whatsoever, including but not limited to lost profits, arising
out of or related to this manual or the information contained herein, even if Allied Telesis, Inc. has been advised of, known, or
should have known, the possibility of such damages.
401 of 459
Electrical Safety and Emissions
Standards
Industry Canada
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numrique de la classe A est conforme la norme NMB-003 du Canada.
Immunity EN55024
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Electrical Safety and Emissions Standards
Important: Appendix B contains translated safety statements for installing this equipment. When
you see the , go to Appendix B for the translated safety statement in your language.
Wichtig: Anhang B enthlt bersetzte Sicherheitshinweise fr die Installation dieses Gerts. Wenn
Sie sehen, schlagen Sie in Anhang B den bersetzten Sicherheitshinweis in Ihrer Sprache nach.
: B
. , B
.
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Contents
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Contents
Appendix B
Translated Safety Statements ........................................................................................................................................ 37
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Preface
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Preface
Document Conventions
Note
Notes provide additional information.
Warning
Warnings inform you that performing or omitting a specific action
may result in bodily injury.
Caution
Cautions inform you that performing or omitting a specific action
may result in equipment damage or loss of data.
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AT-GS900/xE Gigabit Ethernet Switch Installation Guide
Online Support You can request technical support online by accessing the Allied Telesis
Knowledge Base from the following web site:
http://www.alliedtelesis.com/support/kb.aspx. You can use the
Knowledge Base to submit questions to our technical support staff and
review answers to previously asked questions.
Email and For Technical Support via email or telephone, refer to the Allied Telesis
Telephone web site: http://www.alliedtelesis.com. Select your country from the list
displayed on the website. Then select the appropriate menu tab.
Support
Returning Products for return or repair must first be assigned a Return Materials
Products Authorization (RMA) number. A product sent to Allied Telesis without a
RMA number will be returned to the sender at the senders expense.
For Sales or You can contact Allied Telesis for sales or corporate information at our
Corporate web site: http://www.alliedtelesis.com. Select your country from the list
displayed on the website. Then select the appropriate menu tab.
Information
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Chapter 1
Product Description
Overview on page 11
Key Features on page 13
Standards on page 13
Hardware Feature Description on page 14
A Few Ethernet Switching Basics on page 17
Network Topologies on page 20
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AT-GS900/xE Gigabit Ethernet Switch Installation Guide
Overview
AT-GS900/5E
5 Port 10/100/1000 Mbps Ethernet Switch
POWER
1 2 3 4 5
1 2 3 4 5
1036
AT-GS900/8E 1000 LINK ACT 10/100 LINK ACT FDX HDX COL
8 Port 10/100/1000 Mbps Ethernet Switch
POWER
1 2 3 4 5 6 7 8
1 2 3 4 5 6 7 8
1031
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12VDC
1037
12VDC
1032
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AT-GS900/xE Gigabit Ethernet Switch Installation Guide
Key Features
Standards
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Chapter 1: Product Description
10/100Base-TX The AT-GS900/xE Gigabit Ethernet switch features sixteen twisted pair
Twisted Pair ports. The features of the twisted pair ports are explained in the following
sections.
Ports
Type of Connector
All twisted pair ports feature 8-pin RJ-45 connectors. (For the port pinouts,
refer to RJ-45 Twisted Pair Port Connectors on page 36.)
Speed
The ports are 10Base-T, and 100Base-T compliant and are capable of 10
megabits per second (Mbps), 100 Mbps, and 1000 Mbps speeds. The
ports are IEEE 802.3u Auto-Negotiation compliant. With Auto-Negotiation,
the switch automatically matches the highest possible common speed
between each switch port and each end-node. For example, if an end-
node is capable of only 10 Mbps, the switch sets the port connected to the
end-node to 10 Mbps.
Duplex Mode
Each twisted pair port on the switch can operate in either half- or full-
duplex mode. The twisted pair ports are IEEE 802.3u-compliant and will
Auto-Negotiate the duplex mode setting.
Note
In order for the switch to set the duplex mode for each port correctly,
the end-nodes that you connect to the switch ports should also use
Auto-Negotiation. Otherwise, a duplex mode mismatch can occur,
affecting network performance. For further information, refer to
Duplex Mode on page 18.
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Type of Cabling
Maximum Distance
Each twisted pair port has a maximum operating distance of 100 meters
(328 feet).
Auto MDI/MDI-X
All of the twisted pair ports on the switch are auto-MDI and IEEE 802.3ab-
compatible. The ports use the auto-MDI feature to automatically configure
themselves as MDI or MDI-X when connected to an end-node.
Consequently, you can use a straight-through twisted pair cable to
connect any network device to a port.
LEDs The system and port LEDs on the front panel of the AT-GS900/xE switch
display status information. Each port has three LEDs. Table 1 describes
the system and port LEDs on the AT-GS900/xE Gigabit Ethernet switch.
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DC Power The AT-GS900/xE Gigabit Ethernet switch has a single DC power jack on
Connector the back panel. Refer to Appendix A, Technical Specifications on
page 34, for the input voltage specifications.
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AT-GS900/xE Gigabit Ethernet Switch Installation Guide
MAC Address Every hardware device on your network has a unique MAC address. This
Table address is assigned to the device by the devices manufacturer. For
example, when you install a Network Interface Card (NIC) in a computer
so that you can connect it to the network, the NIC already has a MAC
address assigned to it by its manufacturer.
A switch learns the MAC addresses of the end nodes by examining the
source address of each packet received on a port. It adds the address and
port on which the packet was received to the MAC table if the address had
not already been entered in the table. The result is a table that contains all
the MAC addresses of the devices that are connected to the switchs
ports, and the port number where each address was learned.
If the switch receives a packet with a destination address that is not in the
MAC address table, it floods the packet to all the ports on the switch. If the
ports have been grouped into virtual LANs, the switch floods the packet
only to those ports which belong to the same VLAN as the port on which
the packet was received. This prevents packets from being forwarded into
inappropriate LAN segments, decreasing network security. When the
destination end node responds, the switch adds its MAC address and port
number to the table.
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Chapter 1: Product Description
Duplex Mode Duplex mode refers to how an end node receives and transmits data. If an
end node can receive or transmit data, but not both simultaneously, the
end node is operating in what is referred to as half-duplex mode. If an end
node can both receive and transmit data simultaneously, the end node is
said to be operating in full-duplex mode. Naturally, an end node capable of
operating in full-duplex can handle data much faster than an end node that
can only operate in half-duplex mode.
The twisted pair ports on the AT-GS900/xE switches can operate in either
half-or full-duplex mode. They are IEEE 802.3u-compliant and use Auto-
Negotiation to set the duplex mode setting for you automatically.
Note
Since the ports on the AT-GS900/xE switches operate in Auto-
Negotiate mode only, the end nodes connected to the AT-GS900/5E
or AT-GS900/8E switch must also be configured to operate in the
Auto-Negotiate mode. If an end node is configured to a specific
duplex in a manual mode, it will not respond to the Auto-Negotiate
protocol from the AT-GS900/5E or AT-GS900/8E switch. (The
speed is determined from the link pulses, however, so the speed is
always detected correctly.) As a result, the port setting on the
AT-GS900/5E or AT-GS900/8E switch will end up at half-duplex. If
the end node is manually configured to full-duplex, there will be a
duplex mismatch and data will be lost. If the end node is manually
configured to half-duplex, both ports will have the speed and duplex
match up correctly.
Store and The AT-GS900/xE switches use store and forward as the method for
Forward receiving and transmitting frames. When a Ethernet frame is received on a
switch port, the switch does not retransmit the frame out the destination
port until it has received the entire frame and stored the frame in a port
buffer. It then examines the frame to determine if it is a valid frame. Invalid
frames, such as fragments or runts, are discarded by the switch. This
insures that only valid frames are transmitted out the switch ports and that
damaged frames are not propagated on your network.
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AT-GS900/xE Gigabit Ethernet Switch Installation Guide
Back Pressure To maintain the orderly movement of data between the end nodes, an
and Flow Control Ethernet switch may periodically need to signal an end node to stop
sending data. This can occur under several circumstances. For example, if
two end nodes are operating at different speeds, the switch, while
transferring data between the end nodes, might need to instruct the faster
end node to stop transmitting data to allow the slower end node to catch
up. An example of this would be when a server operating at 100 Mbps is
sending data to a workstation operating at only 10 Mbps.
A port operating at 100 Mbps and full-duplex mode uses PAUSE frames,
as specified in the IEEE 802.3x standard, to stop the transmission of data
from an end node. Whenever the switch wants an end node to stop
transmitting data, it issues this frame. The frame instructs the end node to
cease transmission. The switch continues to issue PAUSE frames until it is
ready again to receive data from the end node. This is referred to as flow
control.
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Chapter 1: Product Description
Network Topologies
This section illustrates two network topologies that you can create with the
AT-GS900/xE switches: a power workgroup and collapsed backbone.
Both types of topologies are described below.
AT-GS900/8E Switch
AT-GS900/8E 1000 LINK ACT 10/100 LINK ACT FDX HDX COL
8 Port 10/100/1000 Mbps Ethernet Switch
POWER
1 2 3 4 5 6 7 8
1 2 3 4 5 6 7 8
1044
Legend
10 Mbps
100 Mbps
1000 Mbps
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AT-GS900/xE Gigabit Ethernet Switch Installation Guide
AT-GS900/8E Switch
AT-GS900/8E 1000 LINK ACT 10/100 LINK ACT FDX HDX COL
8 Port 10/100/1000 Mbps Ethernet Switch
POWER
1 2 3 4 5 6 7 8
1 2 3 4 5 6 7 8
1045
8 7 6 5 4 3 2 1 8 7 6 5 4 3 2 1 8 7 6 5 4 3 2 1
Legend
10 Mbps
100 Mbps
1000 Mbps
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Chapter 2
Installation
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AT-GS900/xE Gigabit Ethernet Switch Installation Guide
Please review the following safety precautions before you begin to install
the switch or any of its components. Refer to Translated Safety
Statements on page 37 for translated safety statements in your language.
Warning
To prevent electric shock, do not remove the cover. No user-
serviceable parts inside. This unit contains hazardous voltages and
should only be opened by a trained and qualified technician. To
avoid the possibility of electric shock, disconnect electric power to
the product before connecting/disconnecting the LAN cables. 3
Warning
Do not work on equipment or cables during periods of lightning
activity. 4
Warning
Power cord is used as a disconnection device. To de-energize
equipment, disconnect the power cord. 5
Warning
Class I Equipment. This equipment must be earthed. The power
plug must be connected to a properly wired earth ground socket
outlet. An improperly wired socket outlet could place hazardous
voltages on accessible metal parts. 6
Caution
Pluggable Equipment: The socket outlet shall be installed near the
equipment and shall be easily accessible. 7
Caution
Air vents: Air vents must not be blocked and must have free access
to the room ambient air for cooling. 8
Caution
Operating Temperature: This product is designed for a maximum
ambient temperature of 40C. 9
Caution
All Countries: Install this product in accordance with local and
National Electric Codes. 10
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Chapter 2: Installation
If you are installing the switch on a table, be sure that the table is level
and secure.
The power outlet for the switch should be located near the unit and
should be easily accessible.
The site should provide for easy access to the ports on the front of the
switch. This will make it easy for you to connect and disconnect
cables, as well as view the switchs LEDs.
To allow proper cooling of the switch, air flow around the unit and
through its vents on the side and rear should not be restricted.
Do not place objects on top of the switch.
Do not expose the switch to moisture or water.
Ensure that the site is a dust-free environment.
You should use dedicated power circuits or power conditioners to
supply reliable electrical power to the network devices.
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AT-GS900/xE Gigabit Ethernet Switch Installation Guide
Table 2 contains the cabling specifications for the twisted pair ports.
Maximum
Speed Type of Cable Operating
Distance
Note
The twisted pair ports on the switch feature auto-MDI when
operating at either 10 or 100 or 1000 Mbps. Each port is individually
configured as MDI or MDI-X when connected to an end node.
Consequently, you can use either a straight-through or crossover
twisted pair cable when connecting any network device to a twisted
pair port on the switch.
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Chapter 2: Installation
Note
Store the packaging material in a safe location. You must use the
original shipping material if you need to return the unit to Allied
Telesis.
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AT-GS900/xE Gigabit Ethernet Switch Installation Guide
1. Remove all the items from the packaging and store the packaging
material in a safe place. In the event a problem occurs and you need to
return the unit, please use as much of the original shipping material as
possible.
2. Attach the four self-adhesive rubber feet to the bottom of the switch, as
shown in Figure 7.
8 7 6 5 4 3 2 1
8 7 6 5 4 3 2 1
POWER
1033
3. Place the switch on a flat and secure surface, leaving ample space
around the switch for ventilation.
An RJ-45 connector should fit snugly into the port on the switch.
The tab on the connector should lock the connector into place.
You should check to be sure that you are using the appropriate
type of twisted pair cabling. Refer to Twisted Pair Cabling and
Distances on page 25 for twisted pair cable specifications.
Since the twisted pair ports feature Auto MDI/MDI-X, you can use a
straight-through twisted pair cable to connect any type of network
device to a port on the switch.
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Chapter 2: Installation
Warning
Power cord is used as a disconnection device: To de-energize
equipment, disconnect the power cord. 5
6. Verify that the POWER LED is green. If the LED is OFF, refer to
Troubleshooting on page 33 for instructions.
Note
The switch perform a self-diagnostic test upon power up. This takes
about 20 seconds to complete.
8. Check that all the L/A LEDs are green. If any of the LEDs is OFF, refer
to Troubleshooting on page 33 for instructions.
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AT-GS900/xE Gigabit Ethernet Switch Installation Guide
1. Remove all equipment from the package and store the packaging
material in a safe place.
2. If attached, remove the rubber feet, data cables, and power cord from
the switch.
5. At the marked locations for the holes, pre-drill for the drywall anchors
and drive the screws through the holes.
PO
W
ER
8
1
P
A
or
T-G
t 10
2
/1
S
00
/1
90
00
3
0
0/8
M
bp
E
s
4
E
th
er
ne
5
tS
w
itc
h
6
7
8
1
2
3
10
00
4
LI
NK
AC
T
10
/1
00
5
LI
NK
AC
T
6
FD
X
HD
X
7
CO
L
8
1041
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Chapter 2: Installation
7. Position and hang the switch onto the wall using the two keyhole slots
located in the bottom of the switch, as illustrated in Figure 9.
8
L
CO
7
X
HD
X
FD
6
T
AC
5
NK
LI
00
/1
10
T
AC
NK
4
LI
00
10
3
2
1
8
7
6
h
itc
w
tS
5
ne
er
th
E
0 E
4
s
bp
00 /8
M
0
90
3
/1
S
00
/1
T-G
2
t 10
or
A
P
1
8
ER
W
PO
1042
8. Make sure that the switch is securely mounted onto the wall.
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AT-GS900/xE Gigabit Ethernet Switch Installation Guide
1. Connect the twisted pair data cables to the RJ-45 ports on the switch,
as shown in Figure 10.
1000
LINK
ACT
10/1
00 LI
NK
ACT
2
FDX
HDX
3
COL
1034
An RJ-45 connector should fit snugly into the port on the switch.
The tab on the connector should lock the connector into place.
The ports on the switch are auto-MDI/MDI-X. You can use a
straight-through twisted pair cable to connect any type of network
device to a port on the switch.
The network should not contain data loops, which can adversely
affect network performance. A data loop exists when two or more
network devices can communicate with each other over more than
one data path.
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Chapter 2: Installation
Warning
Power cord is used as a disconnection device: To de-energize
equipment, disconnect the power cord. 5
Caution
Use only safety licensed power supply cord.
12V
DC
1035
2. Plug the AC end of the external power adapter into a wall outlet.
4. Verify that the POWER LED is green. If the LED is OFF, refer to
Troubleshooting on page 33.
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Chapter 3
Troubleshooting
Note
If you are still unable to resolve the problem after following the
instructions in this chapter, contact Allied Telesis Technical Support
for assistance. Refer to Contacting Allied Telesis on page 10.
Check the POWER LED on the front of the switch. If the LED is OFF,
indicating that the unit is not receiving power, do the following:
Verify that the L/A LED for each port is ON. If a L/A LED is OFF, do the
following:
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Appendix A
Technical Specifications
Physical Specifications
Dimensions: (W x D x H)
AT-GS900/5E 140 mm x 101 mm x 31 mm
(5.5 in x 4.0 in x 1.2 in)
AT-GS900/8E 195 mm x 114 mm x 36 mm
(7.7 in x 4.5 in x 1.4 in)
Weight:
AT-GS900/5E 0.24 kg (0.528 lbs)
AT-GS900/8E 0.36 kg (0.8 lbs)
Environmental Specifications
Power Specifications
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AT-GS900/xE Gigabit Ethernet Switch Installation Guide
Immunity EN55024
Compliance Standards
RoHS Compliant
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Appendix A: Technical Specifications
This section lists the connectors and connector pinouts for the
AT-GS900/xE Gigabit Ethernet switch and its components.
8 8
1 1
Table 3 lists the RJ-45 pin signals when a twisted pair port is operating in
the MDI configuration.
Pin Signal
1 TX+
2 TX-
3 RX+
6 RX-
Table 4 lists the RJ-45 port pin signals when a twisted pair port is
operating in the MDI-X configuration.
Pin Signal
1 RX+
2 RX-
3 TX+
6 TX-
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Appendix B
Important: This appendix contains multiple-language translations for the safety statements in this
guide.
Important: Cette annexe contient la traduction en plusieurs langues des instructions de scurit
figurant dans ce guide.
Importante: Questa appendice contiene traduzioni in pi lingue degli avvisi di sicurezza di questa
guida.
: ,
.
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Appendix B: Translated Safety Statements
Always connect the wires to the LAN equipment first before you connect the wires to
the circuit breaker. Do not work with HOT feeds to avoid the danger of physical injury
from electrical shock. Always be sure that the circuit breaker is in the OFF position
before connecting the wires to the breaker.
12 Warning: Do not strip more than the recommended amount of wire. Stripping more
than the recommended amount can create a safety hazard by leaving exposed wire
on the terminal block after installation.
13 Warning: When installing this equipment, always ensure that the frame ground
connection is installed first and disconnected last.
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AT-GS900/xE Gigabit Ethernet Switch Installation Guide
14 Warning: Check to see if there are any exposed copper strands coming from the
installed wire. When this installation is done correctly there should be no exposed
copper wire strands extending from the terminal block. Any exposed wiring can
conduct harmful levels of electricity to persons touching the wires.
15 This system works with positive grounded or negative grounded DC systems.
16 Warning: Only trained and qualified personnel are allowed to install or to replace this
equipment.
17 Caution: The attached mounting brackets must be used to securely mount the device
on the wall.
20 Caution: If the gateway device is installed indoors, make sure that the site is a dust-
free environment. The site should provide for easy access to the ports of the gateway
device.This will make it easy for you to connect and disconnect cables, as well as
view the LEDs.
21 Warning: The power source for the gateway unit should be located near the unit and
should be easily accessible.
22 Caution: To allow proper cooling of the gateway device, make sure that the air flow
around the unit and through its heatsink cooling fins on the rear is not restricted.
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Appendix B: Translated Safety Statements
27 Warning: Mounting of the equipment in the rack should be such that a hazardous
condition is not created due to uneven mechanical loading.
28 Warning: Remove all metal jewelry, such as rings and watches, before installing or
removing a line card from a powered-on chassis.
29 Use dedicated power circuits or power conditioners to supply reliable electrical power
to the device.
30 Warning: The chassis may be heavy and awkward to lift. Allied Telesis recommends
that you get assistance when mounting the chassis in an equipment rack.
31 Warning: Do not look directly at the fiber optic cable ends or inspect the cable ends
with an optical lens.
32 Warning: This unit might have more than one power cord. To reduce the risk of
electric shock, disconnect all power cords before servicing the unit.
33 Warning: Only trained and qualified personnel are allowed to install or to replace this
equipment.
34 Warning: The power input must be provided from SELV source only, per IEC 60950.
Do not connect to a centralized DC battery bank.
35 UL recognized wires of 18 AWG minimum should be provided by the installer.
36 UL recognized wires of 22 AWG minimum should be provided by the installer.
37 Caution: Power to the hub must be sourced only from the adapter.
38 If installed in a closed or multi-unit rack assembly, the operating ambient temperature
of the rack environment may be greater than the room ambient temperature.
Therefore, consideration should be given to installing the equipment in an
environment compatible with the manufacturers maximum rated ambient
temperature (Tmra).
39 Caution: Installation of the equipment in a rack should be such that the amount of air
flow required for safe operation of the equipment is not compromised.
40 Warning: Reliable earthing of rack-mounted equipment should be maintained.
Particular attention should be given to supply connections other than direct
connections to the branch circuits (e.g., use of power strips).
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AT-GS900/xE Gigabit Ethernet Switch Installation Guide
Do not use this product near water, for example, near a bathtub, washbowl, kitchen
sink, or laundry tub in a wet basement or near a swimming pool.
Avoid using a telephone (other than a cordless type) during an electrical storm.
There may be a remote risk of electric shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
42 Warning: Before connecting to the telephony (TEL) ports on the gateway device,
make sure to disconnect the Public Switch Telephone Network (PSTN) feed to the
premises.
43 Warning: To reduce the risk of fire, use only No. 26 AWG or larger
telecommunication line cord.
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Liebert GXT MT+
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Table of Contents
1. Important Safety Warning 1
1-1. Transportation 1
1-2. Preparation 1
1-3. Installation 1
1-4. Operation 1
1-5. Maintenance, service and faults 2
3. Operations Instruction. 6
3-1. Button operation 6
3-2. LCD Panel 7
3-3. Audible Alarm 8
3-4. LCD display wordings index 8
3-5. UPS Setting 9
3-6. Operating Mode Description 11
3-7. Faults Reference Code 12
3-8. Warning indicator 12
4. Troubleshooting... 13
6. Specifications 16
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1. Important Safety Warning
Please comply with all warnings and operating instructions in this manual strictly. Save this manual
properly and read carefully the following instructions before installing the unit. Do not operate this
unit before reading through all safety information and operating instructions carefully
1-1. Transportation
z Please transport the UPS system only in the original package to protect against shock and
impact.
1-2. Preparation
z Condensation may occur if the UPS system is moved directly from cold to warm
environment. The UPS system must be absolutely dry before being installed. Please allow
at least two hours for the UPS system to acclimate the environment.
z Do not install the UPS system near water or in moist environments.
z Do not install the UPS system where it would be exposed to direct sunlight or near heater.
z Do not block ventilation holes in the UPS housing.
1-3. Installation
z Do not connect appliances or devices which would overload the UPS system (e.g. laser
printers) to the UPS output sockets.
z Place cables in such a way that no one can step on or trip over them.
z Do not connect domestic appliances such as hair dryers to UPS output sockets.
z The UPS can be operated by any individuals with no previous experience.
z Connect the UPS system only to an earthed shockproof outlet which must be easily
accessible and close to the UPS system.
z Please use only VDE-tested, CE-marked mains cable (e.g. the mains cable of your
computer) to connect the UPS system to the building wiring outlet (shockproof outlet).
z Please use only VDE-tested, CE-marked power cables to connect the loads to the UPS
system.
z When installing the equipment, it should ensure that the sum of the leakage current of the
UPS and the connected devices does not exceed 3.5mA.
1-4. Operation
z Do not disconnect the mains cable on the UPS system or the building wiring outlet
(shockproof socket outlet) during operations since this would cancel the protective
earthing of the UPS system and of all connected loads.
z The UPS system features its own, internal current source (batteries). The UPS output
sockets or output terminals block may be electrically live even if the UPS system is not
connected to the building wiring outlet.
z In order to fully disconnect the UPS system, first press the OFF/Enter button to disconnect
the mains.
z Prevent no fluids or other foreign objects from inside of the UPS system.
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1-5. Maintenance, service and faults
z The UPS system operates with hazardous voltages. Repairs may be carried out only by
qualified maintenance personnel.
z Caution - risk of electric shock. Even after the unit is disconnected from the mains
(building wiring outlet), components inside the UPS system are still connected to the
battery and electrically live and dangerous.
z Before carrying out any kind of service and/or maintenance, disconnect the batteries and
verify that no current is present and no hazardous voltage exists in the terminals of high
capability capacitor such as BUS-capacitors.
z Only persons are adequately familiar with batteries and with the required precautionary
measures may replace batteries and supervise operations. Unauthorized persons must be
kept well away from the batteries.
z Caution - risk of electric shock. The battery circuit is not isolated from the input voltage.
Hazardous voltages may occur between the battery terminals and the ground. Before
touching, please verify that no voltage is present!
z Batteries may cause electric shock and have a high short-circuit current. Please take the
precautionary measures specified below and any other measures necessary when working
with batteries:
remove wristwatches, rings and other metal objects
use only tools with insulated grips and handles.
z When changing batteries, install the same number and same type of batteries.
z Do not attempt to dispose of batteries by burning them. This could cause battery
explosion.
z Do not open or destroy batteries. Escaping electrolyte can cause injury to the skin and eyes.
It may be toxic.
z Please replace the fuse only with the same type and amperage in order to avoid fire
hazards.
z Do not dismantle the UPS system.
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2. Installation and Setup
NOTE: Before installation, please inspect the unit. Be sure that nothing inside the package is
damaged. Please keep the original package in a safe place for future use.
NOTE: There are two different types of online UPS: standard and long-run models. Please refer to the
following model table.
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Step 2: UPS output connection
There two kinds of outputs: programmable outlets and general outlets. Please connect non-critical
devices to the programmable outlets and critical devices to the general outlets. During power failure,
you may extend the backup time to critical devices by setting shorter backup time for non-critical
devices.
To allow for unattended UPS shutdown/start-up and status monitoring, connect the communication
cable one end to the USB/RS-232 port and the other to the communication port of your PC. With the
monitoring software installed, you can schedule UPS shutdown/start-up and monitor UPS status
through PC.
The UPS is equipped with intelligent slot perfect for either SNMP or AS400 card. When installing
either SNMP or AS400 card in the UPS, it will provide advanced communication and monitoring
options.
PS. USB port and RS-232 port cant work at the same time.
Connect a single modem/phone/fax line into surge-protected IN outlet on the back panel of the
UPS unit. Connect from OUT outlet to the equipment with another modem/fax/phone line cable.
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Step 7: Install software
For optimal computer system protection, install UPS monitoring software to fully configure UPS
shutdown. You may insert provided CD into CD-ROM to install the monitoring software. If not,
please follow steps below to download and install monitoring software from the internet:
1. Go to the website h ttp://www.power-software-download.com
2. Click ViewPower software icon and then choose your required OS to download the software.
3. Follow the on-screen instructions to install the software.
4. When your computer restarts, the monitoring software will appear as an orange plug icon located
in the system tray, near the clock.
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3. Operating Instruction
3-1. Button operation
Button View
Button Function
Turn on the UPS: Press and hold ON/MUTE button for at least 2 seconds
to turn on the UPS.
Mute the alarm: When the UPS is on battery mode, press and hold this
button for at least 5 seconds to disable or enable the alarm system. But
its not applied to the situations when warnings or errors occur.
ON/MUTE Button
Up key: Press this button to display previous selection in UPS setting
mode.
Switch to UPS self-test mode: Press ON/MUTE buttons simultaneously for
5 seconds to enter UPS self-testing while in AC mode, ECO mode, or
converter mode.
Turn off the UPS: Press and hold this button at least 2 seconds to turn off
the UPS in battery mode. UPS will be in standby mode under power
normal or transfer to Bypass mode if the Bypass enable setting by
OFF/ENTER Button
pressing this button.
Confirm selection key: Press this button to confirm selection in UPS
setting mode.
Switch LCD message: Press this button to change the LCD message for
input voltage, input frequency, battery voltage, output voltage and
output frequency. It will return back to default display when pausing for
10 seconds.
SELECT Button
Setting mode: Press and hold this button for 5 seconds to enter UPS
setting mode when UPS is in standby mode or bypass mode.
Down key: Press this button to display next selection in UPS setting
mode.
Switch to bypass mode: When the main power is normal, press ON/MUTE
ON/MUTE + and SELECT buttons simultaneously for 5 seconds. Then UPS will enter to
SELECT Button bypass mode. This action will be ineffective when the input voltage is out
of acceptable range.
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3-2. LCD Display
Display Function
Backup time setting and information
Indicates the backup time in pie chart.
Indicates overload.
Indicates the load or the UPS output is short circuit.
Programmable outlets information
Indicates that programmable management outlets are working.
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Indicates the UPS is in battery mode.
Battery information
Indicates the Battery capacity by 0-25%, 26-50%, 51-75%, and
76-100%.
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3-5. UPS Setting
There are two parameters to set up the
UPS.
Parameter 1
Parameter 1: Its for program
alternatives. There are 8 programs to set
Parameter 2 up. Refer to below table.
Parameter 2 is the setting option or value
for each program.
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z 04: ECO enable/disable
Interface Setting
Parameter 2: Enable or disable ECO function. You may
choose the following two options:
ENA: ECO mode enable
DIS: ECO mode disable
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3-6. Operating Mode Description
Operating Description LCD display
mode
Switch on When pressing ON/MUTE button, if battery
voltage is within acceptable range, ON will
flash until the UPS is turned on.
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Fault mode The UPS is in fault mode when no output power
is supplied from the UPS and the fault icon
flashes on the LCD display, although the
information of UPS can be displayed in the
screen.
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4. Troubleshooting
If the UPS system does not operate correctly, please solve the problem by using the table below.
Symptom Possible cause Remedy
No indication and alarm even The AC input power is not Check if input power cord
though the mains is normal. connected well. firmly connected to the
mains.
The AC input is connected to Plug AC input power cord to
the UPS output. AC input correctly.
The icon and the warning code EPO function is activated. Set the circuit in closed
position to disable EPO
flashing on LCD display and function.
alarm is sounding every second.
The icon and flashing on Line and neutral conductors Rotate mains power socket
LCD display and alarm is sounding of UPS input are reversed. by 180 and then connect to
every second. UPS system.
The external or internal Check if all batteries are
battery is incorrectly connected well.
The icon and flashing on connected.
LCD display and alarm is sounding
every second.
Fault code is shown as 27 and the Battery voltage is too high Contact your dealer.
icon is lighting on LCD or the charger is fault.
display and alarm is continuously
sounding.
Fault code is shown as 28 and the Battery voltage is too low or Contact your dealer.
icon is lighting on LCD the charger is fault.
display and alarm is continuously
sounding.
The icon and is UPS is overload Remove excess loads from
flashing on LCD display and alarm is UPS output.
sounding twice every second. UPS is overloaded. Devices Remove excess loads from
connected to the UPS are UPS output.
fed directly by the electrical
network via the Bypass.
After repetitive overloads, Remove excess loads from
the UPS is locked in the UPS output first. Then shut
Bypass mode. Connected down the UPS and restart it.
devices are fed directly by
the mains.
Fault code is shown as 43 and The The UPS shut down Remove excess loads from
icon is lighting on LCD automatically because of UPS output and restart it.
display and alarm is continuously overload at the UPS output.
sounding.
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Fault code is shown as 14 and the The UPS shut down Check output wiring and if
icon is lighting on LCD automatically because short connected devices are in
display and alarm is continuously circuit occurs on the UPS short circuit status.
sounding. output.
Fault code is shown as 1, 2, 3, 4, 11, A UPS internal fault has Contact your dealer
12, 13 and 41 on LCD display and occurred. There are two
alarm is continuously sounding. possible results:
1. The load is still supplied,
but directly from AC power
via bypass.
2. The load is no longer
supplied by power.
Battery backup time is shorter than Batteries are not fully Charge the batteries for at
nominal value charged least 5 hours and then check
capacity. If the problem still
persists, consult your dealer.
Batteries defect Contact your dealer to
replace the battery.
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5. Storage and Maintenance
5-1. Operation
The UPS system contains no user-serviceable parts. If the battery service life (3~5 years at 25C
ambient temperature) has been exceeded, the batteries must be replaced. In this case, please
contact your dealer.
Storage
Before storing, charge the UPS 5 hours. Store the UPS covered and upright in a cool, dry
location. During storage, recharge the battery in accordance with the following table:
Storage Temperature Recharge Frequency Charging Duration
-25C - 40C Every 3 months 1-2 hours
40C - 45C Every 2 months 1-2 hours
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6. Specifications
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Runtime Chart:
Model Load Level
25% 50% 75% 100%
1000 30 15 8 5
2000 24 18 10 6
3000 31 13 8 5
NOTE: All run times are in minutes, assume fully charged batteries and are typical at 77F (22C).
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