Syndicate 2 Assignment Decision Making

Berni Rahman (2911642430)

Dian Putri M (29116384)

Fatma Widya (29116424)

1. The Exxon Valdez

Identify Concerns Set Priority Process

Action
Major Concern Sub-concern Timing Trend Impact
needed

Exxon Valdez L ( It already M ( If there is no M ( If there is no

tanker has run happened ) action the tanker action the
PA
aground on the will get worst) tanker will be
Bligh Reef reversed)
6 gallon oil Inhibit the spread of H ( if it can't handle H (It will make H ( it will
already spill on oil soon, the oil slick many potential contaminate the DA
the water will extend) problem) ecosystem)
The use of Find the number of H ( we need to H (It will make H ( There will be
second tanker damaged remove the of the oil many potential more oil spilled
to remove the compartments from in the damaged problem) to the water) DA
oil which oil is leaking tanker as soon as
possible)
The use of The chemical could M ( The problem M (the H ( the chemical
chemical be taken up by the need to be solved contaminated area will be
dispersant fish and it would soon but there may will be larger) dangerous for
PPA
detrimental to the be another safe the fish and
fish industry solution) impacted to the
fish industry)
The use of Protect the four H ( the fishing M (the L ( it will save
floating boom fisheries industry will be contaminated area the four
depressed for years will be larger and it fisheries) DA
if the action doesn't will be in to the
take soon) fisheries area )
 2. Oh, Nuts !

IS IS NOT DISTINCTION CAUSE

What Identify New batches of Main steel Cardboard suppliers Low grade
cardboard packaging supplier provide are relatively new papers were
from new suppliers below average and not getting produced by
contain residue of material for bolts complaints from Acadia paper
seawater resulting in NutsnBolts due to seawater
higher chance of was allowed to
corroded parts during enter water
shipment from factory to processing of
warehouse the factory
Where Locate Majority of corroded Denver & Different Houston &
parts came from Houston Phoenix virtually geographical Atlanta are
& Atlanta distribution receive no characteristics & located near
centres complaints from climate coastline
customers compare to
Denver &
Phoenix
When Timing All of the complaints January and June to August Hot seasonal
were received in February (summer season) temperature
between June and received no are hotter than contribute to
August complaints January and dramatic
February (winter increase in
season) problematic
parts
Extent Magnitude Some of parts sold have All of parts sold Some bolts were Parts sold from
corroded bolts by NutsnBolts corroded and below Houston &
expectation of Atlanta are
customers. The more prone to
corroded parts were corrosion
originated from problem than
Houston & Atlanta Denver &
Phoenix