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MB0043 Human Resource Management Units 1-5

Unit1 - 1 Mark Quiz Questions


Question 1
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According to ___________"Human Relations is the study and practice of utilizing human
resources through knowledge and through an understanding of the activities, attitudes,
sentiments, and inter-relationships of people at work."
Choose one answer.
a. Taylor
b. Mayo
c. McFarland
d. Heckmann
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Question 2
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Changes in the operating organizational structure, the network of working procedures, customs
or norms and the economic, political and social patterns in which organizations exist, are related
to _____________ factors.
Choose one answer.
a. Global
b. Organizational
c. Environmental
d. National
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Question 3
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HRM is more growth-oriented whereas Personnel Management is slightly narrow.
Choose one answer.
a. Mechanical
b. Complex
c. Growth-oriented.
d. Detailed
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Question 4
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Human relations seek to emphasise '_________' aspects of work.
Choose one answer.
a. Technical
b. Employer
c. Economic
d. Employee
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Question 5
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Human Resource Planning is very vital in ______________.
Choose one answer.
a. Training
b. Human Resource Management
c. Strategic Planning
d. Personnel management
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Question 6
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In __________ the philosophy is more the stick approach rather than carrot approach.
Choose one answer.
a. Human Resource development
b. Personnel management
c. Motivation
d. Human Resource Planning
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Question 7
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Needs such as autonomy, achievement, power, acquisitiveness etc. Can be classified as
_____________.
Choose one answer.
a. Environmental
b. Psychological
c. Basic
d. Individual
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Question 8
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Physiological needs refers to ______________.
Choose one answer.
a. Food and shelter
b. Rewards, Recognition
c. Emotions and Feelings
d. Power and Acheivement
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Question 9
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The human relations or behavioral school of management began in _____.
Choose one answer.
a. 1930
b. 1950
c. 1927
d. 1921
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Question 10
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_________is a new field of study embodying behavioural science knowledge relating to the
working of line and staff officials and union leaders to motivate organizational goals.
Choose one answer.
a. Managing Organization Behavior
b. Management of Human resources
c. Personnel management
d. Management by Objectives

Unit1 - 2 Mark Quiz Questions


Question 1
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All these programmes are designed to help the individual make career decisions that will move
him or her toward self- fulfillment.
Choose one answer.
a. Succession Planning
b. Training
c. Career Development Programme
d. Management Development Programme
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Question 2
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Changes in________, are related to environmental factors.
Choose one answer.
a. The network of working procedures
b. The operating organizational structure
c. Both (a) and (b)
d. Only (a)
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Question 3
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Human relations or behavioral school of management is based on _________ studies.
Choose one answer.
a. Management
b. Industrial
c. Hawthorne
d. Harvard
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Question 4
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The basic philosophy of HRM is driven by Theory____ and that of Personnel management is
driven by Theory _____.
Choose one answer.
a. Y , X
b. X,Y
c. Y,Z
d. X,Z
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Question 5
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__________ is helpful in Increasing productivity; Improving quality and Improving
organisational climate.
Choose one answer.
a. Discipline
b. Management
c. Training
d. Environment

Unit1 - 4 Mark Quiz Questions


Question 1
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High Horizons is a manufacturing Unit dealing with the manufacturing of car accessories.
Currently it is not doing well because of tuff market competition and there are financial crisis
also. The Manager Mr. R. Menon is worried because of decreasing interest of employees and low
productivity. What steps he could take to improve the situation.
Choose one answer.
a. Introduce Monetary Incentives
b. Reduce the employee strength to cut costs.
c. Introduce certain recognition Programmes to improve Employee Morale
d. Suggest the management to sell of the unit

Unit2 - 1 Mark Quiz Questions


Question 1
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Factory Act was passed in
Choose one answer.
a. 1948
b. 1962
c. 1881
d. 1861
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Question 2
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KPO stands for _________
Choose one answer.
a. Knowledge ,Perseverance, Optimism
b. Knowledge Power Output
c. Knowledge Process Output.
d. Knowledge Process Outsourcing
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Question 3
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Plantation Act was imposed in ____
Choose one answer.
a. 1905
b. 1881
c. 1857
d. 1863
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Question 4
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The concept of "Varnashram" is related to
Choose one answer.
a. Colour Combinations
b. Caste system
c. Religious system
d. Group Housing
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Question 5
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The logical procedures and principles in respect of labour organizations , prevalent in ancient
times were _______or guild system and co-operative sector.
Choose one answer.
a. Bonded Labour
b. Badli
c. Sood
d. Shreni
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Question 6
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The Madras Labour Union was organized in
Choose one answer.
a. 1879
b. 1918
c. 1950
d. 1947
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Question 7
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What do individuals engaged in the areas of trade, business and agriculture were called?
Choose one answer.
a. Brahmins
b. Kshatriyas
c. Shudras
d. Vaishyas
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Question 8
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Which of the following comes in lower skilled activities?
Choose one answer.
a. NPO
b. KPO
c. None of these
d. BPO
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Question 9
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Who provides a systematic treatment of management of human resources in India, during the
ancient times?
Choose one answer.
a. Patanjali
b. Kautilya
c. Aryabhatta
d. Ramanuj
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Question 10
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Work culture-wise, the hard work, long working hours, perseverance and the need to earn money
impact the _______policies
Choose one answer.
a. HRM
b. Global
c. Government
d. Financial

Unit2 - 2 Mark Quiz Questions


Question 1
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In Indian organizations there is a high focus on _______as opposed to benefits and perks.
Choose one answer.
a. Incentives
b. Rewards and Recognition
c. Cash in hand
d. Promotion
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Question 2
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Incentive systems proposed by Kautilya are :
Choose one answer.
a. Sarasa- saama- daana- bheda- danda- catura
b. Saama-daana-danda-catura
c. Shreni- Saama- Bheda-danda- catura
d. Saama, daana, danda, maya.
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Question 3
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The Factories Act, 1948, it became obligatory for the-employers to employ a Welfare Officer in a
factory employing__________
Choose one answer.
a. 50
b. 100
c. 250
d. 500 or more workers.
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Question 4
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The Factory Act is related to
Choose one answer.
a. Minimum age of children for employment
b. Only (a)
c. Both (a) and (b)
d. Working hours for women
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Question 5
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The Indian culture is one that is deeply rooted in its _________ and________ values.
Choose one answer.
a. Individual, collectivistic
b. societal , collectivistic
c. Work,relegious
d. traditional, social

Unit2 - 4 Mark Quiz Questions


Question 1
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There was a large scale expansion of the trade union movement after the Second World War -
especially after the independence. There existed four-fold reasons for this rapid growth. These
were as follows: (1)_____________________________________________________________,
(2) the development of three more central labour organizations and the competition among them,
(3) the labour policy of the Government based on adjudication rather than collective bargaining,
and (4) The growth of the spirit of trade unionism among the workers. Identify the correct
missing reason.
Choose one answer.
a. People got united during the process of attaining independence.
b. the cumulative impact of the acute economic distress stemming from war conditions and
the removal of the war-time restrictions on strikes
c. Establishment of International Labour Organization.
d. Demand of goods increased and led to industrial growth

Unit3 - 1 Mark Quiz Questions


Question 1
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A skills inventory contains data about each employee's skills, abilities, work preferences and
other items of information which indicate his overall value to the company.
Choose one answer.
a. Job Application
b. HRIS
c. CV
d. Skills Inventory
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Question 2
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Making future manpower requirements, either in terms of mathematical projections of trends in
the economic environment and development in industry, or in terms of judgemental estimates
based upon the specific future plans of a company is __________.
Choose one answer.
a. Forecasting
b. Planning
c. Projecting
d. Analysis
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Question 3
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Through planning, a management strives to have the ____ number and the _____kinds of people
at the ____ places, at the _____time, to do things which result in both the organization and the
individual receiving the maximum long-range benefit.
Choose one answer.
a. Good
b. Right
c. Accurate
d. Proper
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Question 4
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________is the process by which a management determines how an organization should move
from its current manpower position to its desired manpower position.
Choose one answer.
a. Organizing
b. Human Resource Planning
c. Human Resource Development
d. Strategy
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Question 5
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___________records details of training, skills, qualification, abilities, experience and
responsibilities.
Choose one answer.
a. Job analysis
b. HRIS
c. Job Description
d. Skills Inventory

Unit3 - 2 Mark Quiz Questions


Question 1
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"The ultimate mission or purpose is to relate future human resources to future enterprise needs,
so as to maximise the future return on investment in human resources. In effect, the main
purpose is one of matching or fitting employee abilities to enterprise requirements, with an
emphasis on future instead of present arrangements." What Particular process is being talked
about here?
Choose one answer.
a. Demand and Supply
b. Human resource Development c
c. Forecasting
d. Human resource Planning
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Question 2
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Items like population projections, programme of economic development, educational facilities
are covered in the human resource planning at ________.
Choose one answer.
a. Individual Level
b. National Level
c. Organizational Level
d. Industrial Level
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Question 3
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Job analysis includes the preparation of ________ and _________.
Choose one answer.
a. Training and Development
b. Job Description and Job specification
c. Promotion and Transfer
d. Job Enrichment and Enlargement
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Question 4
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The following four steps for HR planning are being given by Wickstrom.
Choose one answer.
a. 1. Planning 2. Directing 3. Controlling 4. Implementing
b. 1. Analysis 2. Projecting 3. Hiring 4. Retaining.
c. 1. Job Analysis 2. Recruitment 3. Selection 4. Induction.
d. 1. Forecasting 2. Making an inventory of present manpower resources 3. Anticipating
manpower problems 4. Planning.
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Question 5
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Who is responsible to carry out the following activities and for what function? i) To assist,
counsel and pressurise the operating management to plan and establish objectives; ii) To collect
and summarise data in total organizational terms and to ensure consistency with long-range
objectives and other elements of the total business-plan.
Choose one answer.
a. Government, policy Making
b. Both (a) and (c)
c. Finance Department, Accounting.
d. Personnel Department, HR Planning

Unit3 - 4 Mark Quiz Questions


Question 1
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"The ultimate mission or purpose is to relate future human resources to future enterprise needs,
so as to maximise the future return on investment in human resources. In effect, the main
purpose is one of matching or fitting employee abilities to enterprise requirements, with an
emphasis on future instead of present arrangements." What Particular process is being talked
about here?
Choose one answer.
a. Human resource Planning
b. Forecasting
c. Human resource Development c
d. Demand and Supply

Unit4 - 1 Mark Quiz Questions


Question 1
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An ________is a traditional, widely accepted device for getting information from a prospective
applicant which will enable a management to make a proper selection.
Choose one answer.
a. Recruitment
b. Application Blank
c. Reference
d. Advertising
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Question 2
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Friends and relatives of present employees are also a good source from which employees may be
drawn. This source is termed as:
Choose one answer.
a. Employee Referral
b. Internal Source
c. Nepotism
d. Social Networking
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Question 3
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Recruitment is a process to discover the sources of manpower to meet the requirements of the
staffing schedule and to employ effective measures for attracting that manpower in adequate
numbers to facilitate effective selection of an efficient working force. This definition is given by:
Choose one answer.
a. Taylor
b. Robbins
c. Dale Yoder
d. Dale Carnegie
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Question 4
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The Apprentices Act was passed in_____.
Choose one answer.
a. 1971
b. 1961
c. 1953
d. 1948
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Question 5
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The _________consists of interaction between interviewer and applicant.
Choose one answer.
a. Discussion
b. Panel
c. Interview
d. Meeting
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Question 6
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________is the first step in the employment of labour.
Choose one answer.
a. Interview
b. Selection
c. Recruitment
d. Exam
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Question 7
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_________is concerned with the problem of introducing or orienting a new employee to the
organization.
Choose one answer.
a. Selection
b. Induction
c. Job Analysis
d. Training

Unit4 - 2 Mark Quiz Questions


Question 1
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Identify factor that are not related directly to organization but still affect recruitment:
Choose one answer.
a. the size of the organization
b. working conditions and salary
c. the rate of growth of organization
d. cultural, economic and legal factors
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Question 2
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The second objective of the examination is to protect the company against unwarranted claims
under workers' compensation laws, or against lawsuits for damages. What examination is being
talked about here?
Choose one answer.
a. Psychological
b. Qualifying
c. Mental
d. Physical
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Question 3
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The two sources of recruitment are:
Choose one answer.
a. Newspaper and Consultants
b. Internal and External
c. Transfer and References
d. Campus and Employment Exchange.
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Question 4
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_________ cover the complete life history of the applicant and include such areas as the
candidate's work experience, academic qualifications, health interest, and hobbies.
Choose one answer.
a. Application
b. Discussion
c. CV
d. Depth Interview
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Question 5
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_________are deliberate attempts to create pressure to observe how an applicant performs under
stress.
Choose one answer.
a. Group Discussions
b. Stress interviews
c. Interviews
d. Psychological Tests

Unit4 - 4 Mark Quiz Questions


Question 1
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Data Done is a middle level Software Firm which takes outsourced tasks related to the process of
software development, but that do not require high expertise. They need to hire the workforce in
large number for the project which just requires some degree of basic competence. What will be
the best, fastest and cost effective way to recruit?
Choose one answer.
a. Schools, Colleges and Professional Institutions.
b. Labour Unions
c. Casual Applicants
d. Employee Referral
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Question 2
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Pranjal is conducting an interview for hiring the Sales Executive for his organization. He needs
to know about the personality of the person. What method he may use:
Choose one answer.
a. Psychological Test
b. Physical Examination
c. Reference Check
d. Depth Interview
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Question 3
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Radha has recently joined as a HR manager. She is not clear about the purpose of conducting the
medical examination of a person before the employment kindly help her understand that pre-
employment medical exams are administered for what purpose(s)?
Choose one answer.
a. All of the above.
b. To detect possible communicable diseases that may be unknown to the applicant.
c. To establish a record of the applicant's health for insurance claims.
d. To verify that the applicant meets the position's physical requirements.

Unit5 - 1 Mark Quiz Questions


Question 1
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In this method of training, an effort is made to expose participants to concepts and theories, basic
principles, and pure and applied knowledge in any subject area.
Choose one answer.
a. Mentoring
b. Simulation Methods
c. Knowledge based Methods
d. Experiential Methods
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Question 2
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Simulation techniques are most commonly used in which industry?
Choose one answer.
a. Service
b. Computer
c. Manufacturing
d. Aeronautical
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Question 3
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Techniques like Time and Motion studies are more suitable for task analysis of :
Choose one answer.
a. Blue Collar Employees
b. White Collar Employees
c. Pink Collar Employees.
d. Gold Collar Employees.
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Question 4
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The focus of _________is on the individual employee, his abilities, and the inputs required for
job performance, or individual growth and development in terms of career planning.
Choose one answer.
a. Task Analysis
b. Quality Analysis
c. Man Analysis
d. Total Organization Analysis
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Question 5
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This method attempts to duplicate on-the-job situations in a company classroom.
Choose one answer.
a. Technical training
b. Vestibule Training
c. Coaching
d. Behavioural training
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Question 6
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______________is a systematic effort to understand exactly where training effort needs to be
emphasized in an organization. It involves a detailed analysis of the organization structure,
objectives, human resources and future plans, and an understanding of its culture.
Choose one answer.
a. Man Analysis
b. Total Organization Analysis
c. Task Analysis
d. Job Analysis
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Question 7
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_______________indicates any process by which the aptitudes, skills and abilities of employees
to perform specific jobs are increased.
Choose one answer.
a. Appraisal
b. Planning
c. Coaching
d. Training

Unit5 - 2 Mark Quiz Questions


Question 1
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Job performance and Job observation are the conventional methods of _______ and are used for
________ analysis.
Choose one answer.
a. Job, task
b. Job, Quality
c. Task, Quality
d. Man, Job
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Question 2
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The following purposes of Training were being proposed by : Acquiring Intellectual Knowledge
Acquiring Manual Skills Acquiring Problem-Solving Skills
Choose one answer.
a. A. D Sinha
b. Thayer
c. Douglas McGregor
d. Robbins
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Question 3
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The model based on the following three factors is proposed by : 1.Organization analysis 2.Task
analysis 3.Man analysis
Choose one answer.
a. Thayer and McGhee
b. Robbins
c. Mc Gregor
d. A . Sinha
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Question 4
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What are the 4 basic categories for Training Evaluation?
Choose one answer.
a. Learning. Behaviour, Results, Feedback.
b. Feedback, Analysis, Result, Productivity
c. Learning ,Reaction, Feedback, Result
d. Reaction, Learning. Behaviour, Results.
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Question 5
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Which programme has the following advantages? 1. A skilled work force is maintained; 2.
Immediate returns can be expected from training;
Choose one answer.
a. Apprenticeship
b. Training
c. Vestibule Training c
d. Simulation

Unit5 - 4 Mark Quiz Questions


Question 1
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Current-24X7, is a manufacturing unit which has hired 10 fresh candidates as Trainee
Technicians. It is involved into manufacturing of mini generators. They are small enterprises
which is not having a huge training budget. They wish that the new entrants learn the actual
equipment in use and in the true environment of his job. What is the suitable method for them.
Choose one answer.
a. Send them to a 15 days training at a technical Institute
b. Off the Job Training
c. On the job Training.
d. Lecture

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