SERVICE AGREEMENT

This service agreement is to protect the confidentiality and interests of our clients and to outline the
payment terms and operation of services.

 Absolute Web Solutions - Client Service Agreement

This service agreement is made effective as of the date of the first deposit been made which is
attached to this agreement. By making the first deposit for services means that you fully understand
and are in agreement with this service agreement. This agreement is between the (Client) -****** and
Anthony Rutter Absolute Web Solutions.

In this agreement the party who is contracting to receive services shall be referred to as the Client
and the party who will be providing the services shall be referred to as Consultant

Consultant has a substantial background in providing Virtual Assistant and online business marketing
and development services and is willing to provide services to the Client based on this background.

This agreement is in place to protect the interests of the Client and the Consultant and ensure a
productive working relationship.

Should you have any questions about this agreement, please contact Anthony on
contact@absolute-websolutions.com

The Client desires to have services provided by the Consultant, therefore the parties agree to as
follows:

DESCRIPTION OF SERVICES
Consultant will provide services listed on https://absolute-websolutions.com

PAYMENT TERMS
Client will pay consultant:

Rates and Packages listed on https://absolute-websolutions.com/631-2/rates-packages/

Client and Consultant may agree an alternative rate for tasks and projects in addition to this
agreement, by which an agreed estimate will be required.

Payments must be made within 7 working days from receipt of invoice either online via PayPal or via
bank transfer.

Absolute Web Solutions - 4 Tower Street West, City of Sunderland, SR2 8JY

WEB: http://absolute-websolutions.com EMAIL: contact@absolute-websolutions.com

 Absolute Web Solutions - Client Service Agreement

Payment terms are strictly 50% of the project fee before work commences, then the remainder upon
completion of services.

Upon termination of this agreement no further additional charges will be incurred, however
Consultant shall still be entitled to payments for any periods or partial periods that occurred prior to
the date of termination and for which Consultant has not yet been paid.

Invoices will be issued immediately for retained packages/projects/hours

Hours must be purchased in advance to guarantee availability
Pay-as-you-go invoices are issued on the 1st of the month.

OUTSTANDING INVOICES

In the event that the Client has an outstanding invoices, the charges shall accrue as follows:

30 Days overdue 50 fee added to the total amount owed.

Consultant will cease all services and this
agreement will be placed on hold until Client
has paid Consultant total amount owed plus all
applicable overdue fees.

45 Days overdue 50 fee added to the total amount owed. An

additional 50 fee is added to the total amount
owed for every 15 days overdue.

This applies only when Consultant has provided and completed all agreed services in the initial
proposal.

REIMBURSEMENT OF EXPENSES
Consultant shall be entitled to reimbursement from the Client for the following out of pocket
expenses, if these expenses are expressly authorised ahead of time by the Client.

Copies of receipts will be provided to the Client to substantiate reimbursement expenses:

Postage / delivery / shipping fees

Graphics / Digital Downloads
Software as a service or subscription and / or Applications, as required.
Travel expenses (ALL)
Project related long distance Telephone Calls ( Mobile Only)
Other Authorised Expenses e.g. CDs / DVDs / Office supplies/ etc.

Absolute Web Solutions - 4 Tower Street West, City of Sunderland, SR2 8JY

WEB: http://absolute-websolutions.com EMAIL: contact@absolute-websolutions.com

 Absolute Web Solutions - Client Service Agreement

SUPPORT SERVICES
Absolute Web Solutions may hire a small team of individuals who may, at any time assist in the
provision of services. All sensitive Client information, including passwords, is kept strictly confidential
within the Absolute Web Solutions team, who work under confidentiality agreement.

TERMINATION OF AGREEMENT
Notice is not required from either party to terminate the agreement, however if the Client or
Consultant would like to terminate the agreement, they must send written confirmation and all
outstanding accounts must be settled within 7 working days from receipt of invoice.

RELATIONSHIP OF PARTIES
It is understood by the parties involved that the Consultant is an independent Contractor with respect
to the Client, and not an employee of the Client. Client isnt required to provide any Fringe benefits,
including health insurance benefits, paid holidays, or any other employee benefits. Consultant is also
responsible for his own taxes and other withholdings

Consultant plans and schedules Clients projects and works to mutually agreed deadlines, However
Consultant cannot work to a Clients daily work schedule or pattern, unless otherwise agreed.

COMMUNICATIONS.
In order to give the Client the best possible service, a dedicated support site is available at:
https://absolutewebsolutions.helprace.com - this site is frequently updated with FAQs and other
information including user guides and forms.

Consultant streamlines work and tasks effectively to ensure that Client has clear records of pertinent
communications. Consultant provides an online project management area at
https://absolutewebsolutions.teamwork.com for general task requests, technical problems, login
requests and all general questions and project related communications, please email
contact@absolute-websolutions.com

Or submit a ticket request through support@absolutewebsolutions.helprace.com

Absolute Web Solutions - 4 Tower Street West, City of Sunderland, SR2 8JY

WEB: http://absolute-websolutions.com EMAIL: contact@absolute-websolutions.com

 Absolute Web Solutions - Client Service Agreement

By signing this agreement, you (and any individual and /or organisation youre signing for and on
behalf of) agree to indemnify and hold harmless to Absolute Web Solutions and its officers, directors,
shareholders, independent contractors and affiliates, from and against any claims, suits proceedings,
disputes, demands, liabilities, damages, losses costs and expenses, including without limitation,
reasonable legal and accounting fees (including cost of defence of claims, suits or proceeding brought
by third parties), in any way related to (a) your access to or use of our Website, (b) your personal and
business information/data, or any provision of service engaged through Absolute Web Solutions, or
(d) your breach of these terms.

HOURS OF BUSINESS
Our support team are based globally, so we work to commit lines e.g. or commitment is to aim to
respond within 24 hours, Monday-Friday rather than set times of the day, however we are generally
available through our support desk Monday-Friday 9am - 4pm GMT (UK time). We are closed on UK
Public holidays and the Xmas and new-year holidays. If you require cover during these times please
contact us for assistance.

We prefer electronic communications via the project management area or support desk, so it is
essential you are comfortable with primarily working via your project management area, but if you
would like a chat with Anthony, we have an online calendar available for scheduling appointments or
you can contact Anthony on contact@absolute-websolutions.com to schedule an appointment.

CONFIDENTIALITY
Consultant recognises that Client may have the following proprietary information:

Products
Future plans
Prices/costs/discounts
Client database
Logins
Other specific business data

Also, any other information or project work, including note and files, which may be valuable assets of
the Client, are stored on secure servers) and are accessible by Consultants team, and Client 24 hours

Absolute Web Solutions - 4 Tower Street West, City of Sunderland, SR2 8JY

WEB: http://absolute-websolutions.com EMAIL: contact@absolute-websolutions.com

 Absolute Web Solutions - Client Service Agreement

a day, 7 days a week. Client may also invite other members of his/her team organisation to share
access.

Consultant agrees not to, at any time or in any manner, either directly or indirectly, use any
information for Consultant's own benefit, or divulge, disclose, or communicate in may mannar any
information to any third party outside of Absolute Web Solutions without prior written consent of the
Client.

Consultant will protect the information and treat it as strictly confidential.

CONFIDENTIALITY AFTER TERMINATION.

The confidentiality provisions of this agreement shall remain in full force and effect after the
termination of this agreement.

RETURN OF RECORDS
Upon termination of this agreement,Consultant, shall deliver all records, notes, data, memoranda
models and equipments of any nature that are in consultant's possession or under Consultants
control and that are Clients property or relate to the Client's Business.

GOVERNING LAW AND JURISDICTION

This agreement and all matters arising from it shall be governed by and construed in accordance with
the United Kingdom and Ireland law and shall be subject to the exclusive jurisdiction of the UK courts.

ENTIRE SERVICE AGREEMENT

This agreement contains the agreement of the parties involved. There are currently no other promises
or conditions in any other agreements, whether oral or written, other those on invoices or estimates.

AMENDMENTS

Absolute Web Solutions - 4 Tower Street West, City of Sunderland, SR2 8JY

WEB: http://absolute-websolutions.com EMAIL: contact@absolute-websolutions.com

 Absolute Web Solutions - Client Service Agreement

This agreements may be modified or amended if the amendment is made in writing and is
electronically signed by both parties.

SMALL PRINT
Please review our full disclaimer and Terms and conditions, privacy policy and disclosure policy.

https://absolute-websolutions.com/small-print/

Absolute Web Solutions - 4 Tower Street West, City of Sunderland, SR2 8JY

WEB: http://absolute-websolutions.com EMAIL: contact@absolute-websolutions.com