Oneworld

Oneworld (marketed as oneworld; CRS: *O) is an airline alliance founded

oneworld
on 1 February 1999. The alliance's stated objective is to be the first-choice
airline alliance for the world's frequent international travelers. Its central
alliance office is currently based in New York City in the United States. Its
member airlines includeAmerican Airlines, British Airways, Cathay Pacific,
Finnair, Iberia, Japan Airlines, LATAM Airlines, Malaysia Airlines, Qantas,
Qatar Airways, Royal Jordanian, S7 Airlines and SriLankan Airlines, plus
some 30 affiliated airlines. As of October 2017, Oneworld is the third-largest Launch date 1 February 1999
global alliance in terms of passengers with more than 527.9 million Full members 13
passengers carried, behind Star Alliance (689.98 M)[2] and SkyTeam (665.4 Non-voting members 30 affiliates
M).[3] Its slogan is "An alliance of the world's leading airlines working as
Pending members 2 member; 2 affiliates
one."
Destination airports 1,012
As of October 2017, its member airlines collectively operate a fleet of 3,447
Destination countries 158
aircraft, serve about one thousand airports in more than 158 countries,
Annual passengers (M) 527.9 [1]
carrying 527.9 million passengers per year on 12,738 daily departures,
generating annual revenues of more than US$130 billion. Fleet size 3,447 [1]
Headquarters New York, New York, U.S.
Management Pekka Vauramo, Chairman
Rob Gurney, CEO
Contents Alliance slogan An alliance of the world's
1 Management leading airlines working as one.
1.1 Headquarters
Website oneworld.com
2 Membership history
2.1 New global alliance
2.1.1 First additional members
2.1.2
20052006: The first big expansion drive
2.1.3
20092011: New recruits and expansion
2.1.4
2012present: The second big expansion
2.2 Subsidiaries and franchises
2.2.1 Tenth anniversary

3 Member airlines
3.1 Full members and their affiliates
3.2 Former members and member affiliates
3.3
Former member affiliates of current memberairlines
3.4 Future members
3.4.1 Future member affiliates

4 Benefits and services

4.1 Premium status
4.2 Alliance fares
4.3 Member hubs
4.4 Co-location
4.5 Alliance initiatives and performance
4.6 Customer service initiatives
4.6.1 Interline electronic ticket
4.7 Awards and recognitions
5 Livery and logo
5.1 Japan Airlines 2007 special Oneworld livery
5.2 Standard Oneworld livery
6 References
 7 External links

Management
Oneworld announced the formation of a central alliance team, the Oneworld Management Company (oMC), in February 2000, to mark the alliance's
first anniversary. The oMC was established in May 2000 inVancouver, British Columbia, Canada, and in June 2011 relocated to New York City. It acts
as the alliance's central secretariat, with responsibility for driving future growth and the launch of new customer services and benefits.

The oMC was first led by Managing Partner Peter Buecking, previously Director of Sales and Marketing at Cathay Pacific; followed by John
McCulloch, previously the alliance's Vice-President for Marketing. Bruce Ashby, who previously held roles of CEO of Saudi Arabia's SAMA Airlines,
CEO of India's IndiGo, and Executive Vice-President for US Airways, became CEO in December 2011. Rob Gurney succeeded Ashby as CEO in
October, 2016.[4]

Reporting to the CEO are Vice-Presidents for Commercial; Membership and Customer Experience; and Corporate Communications, a Chief Financial
Officer and an IT Director.[5][6][7]

The CEO reports to the Oneworld Governing Board, which is made up of the chief executives of each of the member airlines. The Governing Board
meets regularly to set strategic direction and review progress. Chairmanship of the board rotates among the alliance members' chief executives. Finnair
CEO Pekka Vauramo currently has the role.[8]

Headquarters
In 2011, the alliance headquarters relocated from Vancouver, Canada, to Park Avenue in New York City, sharing premises with the local offices of a
, Japan Airlines, and Qantas.[9]
number of Oneworld member airlines including American Airlines, British Airways, Cathay Pacific, Finnair

Membership history

New global alliance

Oneworld was unveiled by its founding members, American Airlines, British Airways, Canadian
Airlines (which left the alliance a few years later on merging with Air Canada), Cathay Pacific, and
Qantas at a press conference in London, United Kingdom, on 21 September 1998. Oneworld was
officially launched and became operational on 1 February 1999. The alliance outlined its services and
benefits as including:

Smoother transfers for passengers travelling across all member airlines

Greater support to passengers regardless of which member airline they are travelling
with Cathay Pacific is one of the alliance's
Greater range of round-the-world products founding members.
Enhanced cooperation in the member airlines'frequent-flyer programsto provide more
rewards
Wider recognition and access to moreairport lounges.
Ahead of the official launch, the alliance embarked on an extensive employee communications and training programme, involving virtually all of the
220,000 staff employed by the five member airlines, to ensure they could deliver what the alliance brand promised. At its launch in 1999, Oneworld's
member airlines and their affiliates served 648 destinations in 139 countries, and carried 181 million passengers with a fleet of 1,577
aircraft.[10][11][12]

First additional members

Finnair, Finland's largest airline and flag carrier, was the alliance's first new recruit on 9 December 1998.[13] The alliance welcomed Iberia, Spain's
flag carrier, as its second recruit on 15 February 1999.[14] Both airlines, together with Iberia's franchisee, Iberia Regional Air Nostrum, joined the
[15]
alliance on 1 September 1999, adding more than 50 destinations to the Oneworld network.

On 19 May 1999, LanChile (known as LAN and from 2016 as LATAM Chile) became a member-elect, the alliance's first representative from Latin
America. LanChile's two subsidiaries, LAN Express and LAN Per, would also join the alliance.[16] Irish carrier Aer Lingus was formally elected on
board and confirmed as the ninth member of the alliance on 2 December 1999.[17] As LanChile and Aer Lingus joined on 1 June 2000, Canadian
Star Alliance.[18]
Airlines left the alliance, following the airline's purchase by Air Canada, a member of the rival
Swiss International Air Lines (Swiss) accepted an invitation to join Oneworld in September 2003,
after signing a memorandum of understanding (MOU) on 23 September 2003 to establish a wide-
ranging commercial agreement with British Airways.[19][20] However, Swiss later decided not to
proceed with key elements of its agreement with British Airways and was therefore released from its
commitment to join Oneworld.[21][22] Swiss was later taken over by Lufthansa in 2005 and joined
Star Alliance in 2006.[23][24][25][26]

20052006: The first big expansion drive Finnair became Oneworld's first
recruit following the alliance's
The mid-2000s saw Oneworld undertake one of the biggest expansions in its history. Hungarian flag foundation
carrier Malv signed an MOU in May 2005 as a precursor to a formal invitation to join, extended in
November 2005.[27] On 17 October 2005, the alliance signed as a member-elect Royal Jordanian, the
[28]
first airline from the Middle East to accept an invitation to join any global airline alliance.

Japan Airlines (JAL), then Asia's largest airline group, applied to join the alliance on 25 October
2005.[29] JAL and Oneworld exchanged an MOU on 8 February 2006, setting out a framework for the
remaining steps to be taken before the airline could be formally invited to join. On 5 June 2006, JAL
accepted a formal letter of invitation to join the alliance, along with five members of the JAL Group
as affiliate members, including JAir, JAL Express, JALways, Japan Asia Airways, and Japan
Transocean Air.[30][31]
A Royal Jordanian Cargo Airbus
All three of these airline groupsJapan Airlines, Malv, and Royal Jordanianjoined as full A310-300 F in Belgium.
members and started offering the alliance's full range of services and benefits on 1 April 2007, along
with, as Oneworld affiliate members, Japan Airlines' subsidiaries JAir, JAL Express, JALways, Japan
Asia Airways and Japan Transocean Air, and LAN's subsidiaries LAN Argentina and LAN Ecuador. They expanded the Oneworld network to almost
700 airports in nearly 150 countries served by 9,000 daily departures, carrying around 315 million passengers per year with a fleet of almost 2,500
aircraft, with top-tier frequent flyers able to access 400airport lounges worldwide.[32]

On the same day, Aer Lingus voluntarily exited the alliance due to a fundamental change to its business strategy. The Irish carrier was repositioning
itself as a low fares point-to-point carrier, while Oneworld's focus was on the multisector, premium, frequent international travellers' market. Although
no longer a Oneworld member, Aer Lingus maintained frequent-flyer program partnerships with some of the alliance members and continued to
[33][34]
participate in the alliance's Global Explorer round-the-world fare product.

Malv suspended all services indefinitely in February 2012, citing financial difficulties.[35] Its participation in Oneworld ended when the airline was
wound up in the following weeks.

20092011: New recruits and expansion

On 26 May 2009, Russian airlineS7 Airlines was unanimously elected to the alliance. It became a full
member on 15 November 2010, adding to Oneworld one of the most extensive networks covering
Russia and the Commonwealth of Independent States (CIS). It expanded the Oneworld network to
another 54 cities, 35 of them in Russia. The airline's subsidiary Globus Airlines joined Oneworld at
the same time as an affiliate member.[36]

On 10 November 2009, Oneworld welcomed Mexicana and its subsidiaries, MexicanaClick and
MexicanaLink, after the airline accepted a formal invitation to join the alliance on 9 April 2008.
Mexicana and its affiliates added 26 destinations to the alliance map.[37] Mexicana was a former A S7 Airlines Airbus A319-100 in the
Oneworld livery.
member of Star Alliance, leaving the group in March 2004 when it terminated its codeshare
agreement with United Airlines and opted for bilateral agreements with Oneworld members American
Airlines and Iberia.[38][39] On 2 August 2010, Mexicana filed for insolvency proceedings in Mexico and bankruptcy protection in the United States
with its financial situation deteriorating. The airline suspended all operations from 28 August 2010.[40][41] With the group under Mexican court
protection, it has remained an inactive member of Oneworld since then.

On 23 February 2010, India's Kingfisher Airlines took its first step to joining Oneworld with its chairman Vijay Mallya and chief executives from the
alliance's existing member airlines signing a memorandum of understanding, subject to Indian regulatory approval. The airline gained approval to join
the alliance from the India's Ministry of Civil Aviation and started participating in the alliance's Global Explorer round-the-world fare product.
However, on 3 February 2012, just a week before it was due to join the alliance, Kingfisher Airlines' entry was put on hold to give it more time to
strengthen its financial position.[42] Kingfisher Airlines suspended operations on 20 October 2012 and finally ceased operations in February 2013.
[43]
On 26 July 2010, Air Berlin, Germany's second-largest airline, accepted an invitation to join
Oneworld[44] and joined the alliance on 20 March 2012.[45]

On 6 June 2011, Malaysia Airlines became a new member designate on the sidelines of the IATA
World Air Transport Summit in Singapore.[46][47] Malaysia Airlines became a part of Oneworld on 1
February 2013.[48]

2012present: The second big expansion

Air Berlin Airbus A330-200
On 11 June 2012, SriLankan Airlines became Oneworld's latest member-elect, on the sidelines of the
IATA World Air Transport Summit in Beijing. Cathay Pacific is serving SriLankan Airlines as its
sponsor through its alliance implementation programme.[49] Its membership implementation was
expected to take around 18 months. On 1 May 2014, SriLankan Airlines became a full-member of the
alliance making it the first airline in the Indian subcontinent to join any alliance.

On 8 October 2012, Qatar Airways became a member-elect of Oneworld. Qatar Airways was one of
the fastest growing airlines worldwideadding 15 destinations in 2012 aloneand one of the most
highly regarded, having been named Airline of the Year by the Skytrax independent airline quality
ratings agency in both 2011 and 2012. The agreement to join was widely reported in the media as a
coup for Oneworld, with Qatar Airways the first among the "Big Three" carriers in the Persian Gulf to A Boeing 777-300ER of Qatar
sign for any global airline alliance.[50] The airline joined the alliance on 30 October 2013. Airways the first among the "Big
Three" carriers in the Persian Gulf to
On 14 February 2013, American Airlines began plans to merge with US Airways.[51] Following U.S. sign for any global airline
Federal Aviation Administration approval, the merger was completed on 9 December 2013. US allianceways. Picture taken 2014.
Airways left Star Alliance on 30 March 2014, and joined Oneworld as an affiliate member the
following day.[52]

On 7 March 2013, LATAM Airlines Group chose Oneworld as its alliance, and that LAN subsidiary,
LAN Colombia, plus TAM Airlines and its subsidiary TAM Paraguay will join Oneworld.[53] LAN
Colombia joined the alliance on 1 October 2013.

On 31 March 2014, TAM Airlines and US Airways joined Oneworld after leaving Star Alliance on 30
March 2014.[54]
US Airways left Star Alliance on 30
March 2014 and joined Oneworld as
Subsidiaries and franchises an affiliate member of American
Airlines the following day
Besides its full member airlines, Oneworld also includes around 30 "affiliate" members. These are
generally regional airlines that are either owned by or have strong commercial links with the alliance's
full members. For customers, they further extend the network the alliance can offer. In governance
terms, these affiliates are represented in Oneworldaffairs by their "parent" airline.

Air Libert ceased to be an affiliate member of Oneworld when the French airline was sold by British
Airways to French investment group Taitbout with the UK carrier explaining that it had been unable
to receive adequate returns on its investment in the business.[55] Kenya-based Regional Air joined the
alliance on 1 July 2001, following its franchising agreement with British Airways.[56] British Airways
terminated its franchise agreement with Regional Air when the African carrier suspended flights in
TAM Airlines left Star Alliance on 30
mid April 2005, ending its affiliate membership of Oneworld.[57] TWA's regional carriers, which
March 2014 and joined Oneworld the
operated under the Trans World Express brand, became Oneworld affiliate members, as their name
following day
changed to AmericanConnection on 2 December 2001, following TWA's acquisition by American
Airlines. Three airlines operated under the AmericanConnection brand at that time: Chautauqua
Airlines, Corporate Airlines, and Trans States Airlines.[58]

The alliance further strengthened its network in Latin America when LAN's two subsidiaries,LAN Argentina and LAN Ecuador, became the alliance's
newest affiliate members. LAN Argentina launched passenger and cargo services in June 2005 from its home base in Buenos Aires, while LAN
Ecuador launched its services in April 2003 from its home base in Guayaquil. Both airlines officially joined their sister airlines and offer alliance's
services and benefits on 1 April 2007.[59][60]
Conversely, on 5 March 2007, the alliance ended its relationship with affiliate member and British Airways subsidiary, BA Connect. BA Connect's UK
regional operations were sold to Flybe on 3 November 2006, in return for a 15% stake in the latter. Approximately 50 UK regional routes are affected
by the sale; however, Belfast and Southampton would remain linked to the alliance network through other British Airways and alliance members. BA
Connect's operations from London City Airport and between Manchester and New York were retained and operated by another British Airways
subsidiary, BA CityFlyer, and the airline itself, respectively.[61][62]

The alliance ended its relationship with affiliate member and British Airways franchisee BMED on 27 October 2007, following the purchase of the
airline by one of British Airways' UK rivals, BMI.[63][64] Four days later, Oneworld welcomed its latest affiliate member and Cathay Pacific wholly
owned subsidiary Dragonair to the alliance on 1 November 2007. Dragonair had the biggest network into mainland China for a non-mainland based
carrier, with about 400 departures a week.[65]

In 2008, the alliance lost another two affiliate members as British Airways continued the strategy of reducing its UK franchises. The first franchisee,
GB Airways, exited the alliance on 30 March 2008, following its purchase by EasyJet. British Airways intended to start services from London
Heathrow to Faro, Portugal, and Mlaga, Spain, and from London Gatwick to Faro, Gibraltar, Ibiza, Mlaga, Palma, and Tunis, which were operated
under the franchise.[66][67] The alliance bid farewell to one of its affiliate member Japan Asia Airways on 31 March 2008, following the airline's
consolidation into its parent, Japan Airlines.[68] The second British Airways franchisee, Loganair, left the alliance on 25 October 2008, following the
ending of its franchise agreement with the airline. A separate agreement for
codesharing on some Loganair services replaced the previous franchise, for
British Airways passengers connecting throughAberdeen, Edinburgh and Glasgow.[67][69]

Tenth anniversary
In February 2009, Oneworld celebrated its tenth anniversary with its ten-
member airlinesAmerican Airlines, British Airways, Cathay Pacific,
Finnair, Iberia Airlines, Japan Airlines, LAN, Malv, Qantas, and Royal
Jordanian. In the past decade, membership has doubled from an initial five
members to ten members now; its member airlines carried a total of
Oneworld 10th 2.5 billion passengers and generated almost $500 billion, 450 million in
Anniversary revenue from passenger activities. Alliance fares and sales products
logo generated $5 billion, 2.5 billion in revenue alone, with two-thirds or almost
An American Airlines Boeing 777-
$3 billion, 1.5 billion would not have been generated if the alliance did not 200ER (N796AN), in the new
exist.[70][71] As part of the celebration and to increase awareness of the standard Oneworld livery, departing
10member alliance, all the alliance member airlines decorated a proportion of their aircraft fleets in a Los Angeles International Airport
new standard Oneworld liveryaround 40 aircraft in total, mainly types that fly on international
routes. The alliance also unveiled a special version of its logo, featuring the text "10 years" printed
behind the word Oneworld as a watermark on its round blue orb.

Member airlines

Full members and their affiliates

 Fleet
Member airline[72] Joined Member affiliates[73][74]
size
American
1 February 1999 959 American Eagle[E]
Airlines[A]
BA CityFlyer
British Comair[B]
1 February 1999 273
Airways[A] OpenSkies
Sun-Air[B]

Cathay
1 February 1999 143 Cathay Dragon
Pacific[A]

Finnair 1 September 1999 75 Nordic Regional Airlines[C]

Iberia Regional[F]
Iberia 1 September 1999 80
Iberia Express

J-Air
Japan Airlines 1 April 2007 161
Japan Transocean Air

LATAM Argentina
LATAM Brasil
LATAM Colombia
LATAM 31 March 2014 LATAM Chile
398
1 June 2000
LATAM Ecuador
LATAM Express
LATAM Per

Malaysia
1 February 2013 75 MASWings
Airlines
Jetconnect
Qantas[A] 1 February 1999 122
QantasLink[D]
Qatar Airways 30 October 2013 197 N/A

Royal
1 April 2007 25 N/A
Jordanian
S7 Airlines 15 November 2010 70 Globus Airlines

SriLankan
1 May 2014 25 N/A
Airlines

A Founding member.[10] American Airlines, British Airways,

B Canadian Airlines, Cathay Pacific,
Independently operated franchise carriers using the British Airways name, livery and flight code.
and Qantas are the five founding
C Only on routes operated by Flybe Finland on behalf of Finnair
. members of the alliance.
D Qantaslink uses the services of Airlink, Eastern Australia Airlines, National Jet Systems and Sunstate
Airlines.
E American Eagle flights are operated by Air Wisconsin, Compass Airlines, Envoy Air, ExpressJet,
Mesa Airlines, Piedmont Airlines, PSA Airlines, Republic Airlines, SkyWest Airlines and Trans
States Airlines.
F Iberia Regional flights are operated byAir Nostrum.

Airbus A330 of Sri Lankan Airlines

Former members and member affiliates with (4R-ALH) "One World" livery at
Bangkok-BKK, Thailand
 Former member airline Joined Exited Member affiliates

Air Berlin[D] 20 March 2012 28 October 2017 Niki

Calm Air
Canadian North
Canadian Airlines[A] 1 February 1999 1 June 2000 Canadian Regional Airlines
Inter-Canadien
Air Atlantic

Malv[B] 29 March 2007 3 February 2012 N/A

MexicanaClick
Mexicana[C] 10 November 2009 28 August 2010
MexicanaLink

A Founding member; acquired byAir Canada, a Star Alliance member[10][75]

B Left the alliance after suffering financial collapse
C Suspended operations indefinitely on 28 August 2010 due to financial collapse. It was listed as an inactive member on the Oneworld website,
[76]
however, as of 2017, these references have been removed from the page.
D Air Berlin flights may be operated by TUIfly, LGW and Belair using the Air Berlin name, livery and flight code, Ceased operations on October
2017.[77]

Former member affiliates of current member airlines

Former member affiliate Joined Exited Member affiliate of

Aero Airlines 2002 2008 Finnair

Air Libert[A] 1999 2000 British Airways

Airconnex 2001 2004 Qantas

Al Maha Airways 2014 2017 Qatar Airways

American Connection[B] 2001 2014 American Airlines

Australian Airlines 2002 2006 Qantas

BA Connect[A] 1999 2007 British Airways

BMA[A] 1999 2007 British Airways

British Airways Limited[78] 2012 2015 British Airways

Deutsche BA[A] 1999 2008 British Airways

FlyNordic 2003 2007 Finnair

GB Airways[A] 1999 2008 British Airways

JAL Express 2007 2014 Japan Airlines

JALways 2007 2010 Japan Airlines

Japan Asia Airways 2007 2008 Japan Airlines

LAN Dominicana 2003 2005 LAN Airlines

Loganair[A] 1999 2008 British Airways

Qantas New Zealand 2000 2001 Qantas

Regional Air 2001 2005 British Airways

Southern Australia Airlines[A] 1999 2002 Qantas

US Airways[C] 2014 2015 American Airlines

US Airways Express[D] 2014 2015 American Airlines

US Airways Shuttle 2014 2015 American Airlines

A Founding member affiliate

B AmericanConnection flights were operated byChautauqua Airlines
C Merged with American Airlines on 17 October 2015
D US Airways Express flights were operated by Air Wisconsin, Mesa Airlines, Piedmont Airlines, PSA Airlines, Republic Airlines and SkyWest
Airlines

Future members
After the buyout by the International Airlines Group, Aer Lingus will rejoin the
alliance at an unconfirmed date, possibly as early as 2017.[79] China Southern assessed
value of SkyTeam, Option of leaving possibility the alliance.[80]

Future member Joining

Aer Lingus TBA[81]

China Southern Airlines TBA[82]
World map showing home countries of theairlines
in the three largest airline alliances: Star Alliance
Future member affiliates (grey), SkyTeam (blue) and Oneworld (purple) with
IATA codes of founding members outlined in red.
(In the SVG file, hover over a code to highlight its
Future member affiliate Joining Affiliate of
alliance; click to load its article.)
Aer Lingus Regional TBA[79] Aer Lingus

LATAM Paraguay TBA[83] LATAM Brasil

Benefits and services

Premium status
Oneworld has three premium status levelsRuby, Sapphire, and Emeraldbased on the customer's tier status in the member airline's frequent-flyer
program. Emerald status is the highest level in each member's programme, and all of the statuses are recognised by each of the member airlines. The
premium statuses have no specific requirements of their own; membership is based solely on the frequent-flyer programs of the individual member
[84]
airline. Alliance benefits are only available to passengers on scheduled flights that are both operated and marketed by a member airline.
 Airline and frequent-flyer program

Oneworld Ruby Oneworld Sapphire Oneworld Emerald

American Platinum Executive Platinum
AAdvantage[85] Gold
Airlines Platinum Pro Concierge Key
Gold
British Airways Executive Club[86] Bronze Silver Gold Guest List
Premier
Diamond
Cathay Pacific The Marco Polo Club[87] Silver Gold Diamond Plus
Invitation

Finnair Finnair Plus[88] Silver Gold Platinum

Platinum
Iberia Iberia Plus[89] Silver Gold
Club Fiesta

JAL Mileage Bank[90] Crystal Sapphire Diamond

Japan Airlines JAL Global Club JGC member

JGC Diamond
JGC Crystal
(JGC)[91] JGC Premier
JGC Sapphire
Black
LATAM Fidelidade[92] Gold Platinum
Black Signature
LATAM
Black
LATAM Pass[93] Gold Platinum
Black Signature

Malaysia Airlines Enrich[94] Silver Gold Platinum

Qantas Frequent Platinum

Qantas Silver Gold Platinum One
Flyer[95]
Chairmans Lounge

Qatar Airways Privilege Club[96] Silver Gold Platinum

Royal Jordanian Royal Plus[97] Silver Gold Platinum

S7 Airlines S7 Priority[98] Silver Gold Platinum

SriLankan
FlySmiLes[99] Classic Gold Platinum
Airlines

Alliance fares
Alliance fares include:

oneworld Explorer: Prices are based on class of travel (Economy , Premium Economy where available, Business, or First) and,
uniquely, the number of continents visited, rather than mileage of the overall trip, to keep journey planning as simple and flexible as
possible. Flights can be on any of the Oneworld carriers. oneworld Explorer was the first multi-airline round-the-world fare bookable
online.
Global Explorer: Another round-the-world fare, but based on the distance flown. It includes some airlines that are not members of
Oneworld, like members elect Qatar Airways and SriLankan, plus Aer Lingus, Air Pacific, Alaska Airlines, Bangkok Airways,
Meridianafly, WestJet, and some flights operated by Air T ahiti Nui, Jetstar, South African Airlines, and Vietnam Airlines, extending the
destinations covered still further.
Circle Explorer: Similar to oneworld Explorer , but does not require travel to North or South America, so you can fly halfway around
the globe and then back again, without actually circumnavigating the planet (for example, London-Hong Kong-Sydney-
Johannesburg-London).
Circle Pacific: Another Explorer variant. This one is for trips around the Pacific Ocean, covering Australia/NZ, Asia, and North and
South America (for example, Los Angeles-T okyo-Sydney-Los Angeles).
Circle Asia and South West Pacific: Covers Northeast and Southeast Asia, as well as the Southwest Pacific.
Circle Atlantic: Covers Europe, the Middle East, and North and South America.
Visit Passes: Offers multi-sector flights on any Oneworld carrier in a specific continent and also within Japan and Malaysia.

Member hubs
 Members Hubs Focus cities
Charlotte Douglas International Airport
O'Hare International Airport
Dallas/Fort Worth International Airport
Los Angeles International Airport
American Miami International Airport
N/A
Airlines John F. Kennedy International Airport
LaGuardia Airport
Philadelphia International Airport
Phoenix Sky Harbor International Airport
Ronald Reagan Washington National Airport
British London Gatwick Airport
N/A
Airways London Heathrow Airport
Cathay Hong Kong International Airport N/A
Pacific
Finnair Helsinki Airport N/A

Iberia Adolfo Surez MadridBarajas Airport N/A

Haneda Airport Fukuoka Airport

Japan Narita International Airport Chubu Centrair International Airport
Airlines Kansai International Airport Naha Airport
Osaka International Airport New Chitose Airport

Cerro Moreno International Airport

Aeroparque Jorge Newbery
Braslia International Airport
Comodoro Arturo Merino Bentez International Airport
El Dorado International Airport
LATAM1 Jorge Chvez International Airport
Jos Joaqun de Olmedo International Airport
So Paulo-Guarulhos International Airport
Rio de Janeiro-Galeo International Airport
Congonhas-So Paulo Airport
Deputado Lus Eduardo Magalhes International Airport
Mariscal Sucre International Airport
Miami International Airport
Ministro Pistarini International Airport
Santos Dumont Airport
Silvio Pettirossi International Airport
Tancredo Neves International Airport
Salgado Filho International Airport
Hercilio Luz International Airport
Pinto Martins International Airport
Recife/Guararapes-Gilberto Freyre International Airport
Afonso Pena International Airport
Greater Natal International Airport
Val de Ces International Airport

Kuala Lumpur International Airport

Malaysia Kota Kinabalu International Airport
N/A
Airlines Kuching International Airport
Penang International Airport
Adelaide Airport
Brisbane Airport
Cairns International Airport
Dubai International Airport
Qantas Darwin International Airport
Melbourne Airport
Los Angeles International Airport
Sydney Airport
Perth Airport
Qatar
Hamad International Airport N/A
Airways
Royal
Queen Alia International Airport King Hussein International Airport
Jordanian
International Airport Irkutsk
S7 Domodedovo International Airport
Pulkovo Airport
Airlines Tolmachevo Airport
Vladivostok International Airport

SriLankan
Bandaranaike International Airport N/A
Airlines

^1 Includes LATAM Brasil, LATAM Chile, LATAM Colombia, LATAM Ecuador, LATAM Paraguay, LATAM Argentina and LATAM Per.

Co-location
Co-location provides alliance customers with smoother transfers between member airlines; and better facilities than any of the member airlines could
justify on their own. The alliance has combined ticket of [6]
fices, check-in facilities and lounges at some 50 airports worldwide.
 Oneworld co-locations

City Country Airport IATA Terminals Exceptions Effective / as of

28 September
Bangkok Thailand Suvarnabhumi Airport BKK West Wing
2006[100]
1 September
Barcelona Spain Barcelona Airport BCN 1
2009[101]
Beijing Capital SriLankan Airlines and American 26 March
Beijing China PEK 3
International Airport Airlines[102] in Terminal 2 2008[103]
United O'Hare International 26 June
Chicago ORD 3&5
States Airport 2009[104]
A, B, C & D (all 26 June
Dallas/Fort United Dallas-Fort Worth American Airlines partially in
DFW international
Worth States International Airport Terminal E 2009[105]
flights)
Dubai International
Dubai UAE DXB 1 Qantas in Terminal 3 11 July 2009[106]
Airport
LAN, Qatar Airways and TAM in
Frankfurt Germany Frankfurt Airport FRA 2 April 2009[107]
Terminal 1
5 August
Helsinki Finland Helsinki-Vantaa Airport HEL 2
2009[108]
Hong Kong Royal Jordanian and S7 Airlines
Hong Kong Hong Kong HKG 1 11 July 2009[109]
International Airport in Terminal 2
London Heathrow Malaysia Airlines and Qatar 29 October
London England, UK LHR 3&5
Airport Airways in Terminal 4 2009[110]
United Los Angeles 4 & Tom Bradley American Airlines partially in 30 June
Los Angeles LAX
States International Airport International Terminal 5 2009[111]
5 February
Madrid Spain Madrid-Barajas Airport MAD 4
2006[112]
Cathay Pacific and Qatar
Airways in Terminal 2
3 (British Airways,
Manchester Ringway
Manchester England, UK MAN American Airlines Finnair and Aer Lingus in
International Airport
and Iberia)
Terminal 1

Mexico City 26 June

Mexico City Mexico MEX 1 LAN in Terminal 2
International Airport 2009[113]
United Miami International Concourse D and
Miami MIA LAN and TAM in Concourse J March 2011
States Airport E[114]
Domestic S7 flights at Terminal
Moscow Domodedovo B; Finnair flights at
Moscow Russia DME A
Airport Sheremetyevo International
Airport
United Philadelphia A (all international
Philadelphia PHL
States International Airport flights), B, C & F
United Phoenix Sky Harbor
Phoenix PHX 4
States International Airport
United San Francisco American Airlines partially in 30 June
San Francisco SFO 2 & International
States International Airport Terminal 1 2009[115][116]
Shanghai Pudong 29 March
Shanghai China PVG 2 Japan Airlines in Terminal 1
International Airport 2009[117]
Malaysia Airlines in Terminal 2
Singapore Changi
Singapore
Airport
SIN 1 Qatar Airways and SriLankan 2 July 2009[118]
Airlines in Terminal 3
Stockholm-Arlanda 23 April
Stockholm Sweden ARN 2
Airport 2013[119]
Narita International 31 October
Tokyo Japan NRT 2
Airport 2010[120]
Toronto Pearson 10 November
Toronto Canada YYZ 3
International Airport 2009[121]

Alliance initiatives and performance

Customer service initiatives

Interline electronic ticket
On 21 April 2005, Oneworld became the first airline alliance to enable its customers to fly throughout its members' network on electronic tickets (e-
[122]
tickets) only, with the completion ofinterline e-ticketing (IET) links between all its member airlines.

Awards and recognitions

Awards and recognitions received by Oneworld

Year Organisation Award

2002 Business Traveller Awards Best Airline Alliance[123]
2003 World Travel Awards World's Leading Airline Alliance[124]
2004 Business Traveller Awards Best Airline Alliance[125]
2004 World Travel Awards World's Leading Airline Alliance[124]
2005 Business Traveller Awards Best Airline Alliance[126]
2005 World Travel Awards World's Leading Airline Alliance[124]
2006 World Travel Awards World's Leading Airline Alliance[124]
2007 World Travel Awards World's Leading Airline Alliance[124]
2008 World Travel Awards World's Leading Airline Alliance[124]
2009 Business Traveller Cellars in the Sky Awards Overall Best Airline Alliance[127]
2009 World Travel Awards World's Leading Airline Alliance[124]
2010 Skytrax World Airline Awards Best Airline Alliance[128]
2010 World Travel Awards World's Leading Airline Alliance[124]
2010 Global Traveler Tested Reader Survey 2010 Awards Best Airline Alliance[129]
2011 Australian Business Traveller Awards Best Airline Alliance
2011 World Travel Awards World's Leading Airline Alliance[124]
2011 Global Traveler Tested Reader Survey 2011 Awards Best Airline Alliance
2012 Australian Business Traveller Awards Best Airline Alliance
2012 World Travel Awards World's Leading Airline Alliance[124]
2012 Global Traveler Tested Reader Survey 2012 Awards Best Airline Alliance
2013 Premier Traveller Awards Best Airline Alliance
2013 Business Traveller Awards Best Airline Alliance
2013 Skytrax World Airline Awards Best Airline Alliance
2013 World Travel Awards World's Leading Airline Alliance[124]
2013 Global Traveler Tested Reader Survey 2013 Awards Best Airline Alliance
2014 Premier Traveller Awards Best Airline Alliance
2014 Business Traveller Awards Best Airline Alliance
2014 Skytrax World Airline Awards Best Airline Alliance
2014 Air Transport News Best Airline Alliance
2014 World Travel Awards World's Leading Airline Alliance[124]
2015 Skytrax World Airline Awards Best Airline Alliance

Livery and logo

All alliance members' aircraft bear a small Oneworld logo, 30 centimetres (12 in) in diameter, on the right of the first set of entry doors behind the
cockpit.[130]

Japan Airlines 2007 special Oneworld livery

In 2007, Japan Airlines (JAL) painted two of its Boeing 777 aircraft, a Boeing 777-200ER (JA704J)
and a Boeing 777300 (JA8941), in a special Oneworld livery to mark its entrance into the alliance.
The first aircraft (JA704J) took off from the airline's main international hub Tokyo Narita
International Airport as Japan Airlines Flight 441 bound for Moscow on 16 April 2007. The design
featured "a huge globe in the distinctive horizon blue of Oneworld, painted on the centre of the
aircraft, with a stylised motif to symbolise the convenience, comfort, value and choice available to
A Japan Airlines Boeing 777300 in
[131]
passengers throughout the alliance's comprehensive global network". special Oneworld livery in 2007
Standard Oneworld livery
The new (optional) standard Oneworld livery was introduced as part of the alliance's tenth anniversary
celebration in February 2009. It features the alliance name in large letters that are almost 2 metres
(6.6 ft) tall and the alliance logo along the side of their fuselage, against a white or a polished metal
background. The name of the operating member airline will be placed in smaller lettering in a
standard position at the front of the aircraft below the alliance name and logo. Each member airline
will also retain its regulartailfin design.[70]
An American Airlines Boeing 777
200ER (N791AN) in Oneworld livery
in 2014

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