ISP

BUSINESS DEVELOPMENT FOR INFORMATION TECHNOLOGY

FSM II YEAR

June September 2017

Dr Rajneesh Chauhan & Vineeta Kumar
Evolution of IT infrastructure
General-purpose mainframe and minicomputer era: 1959 to
present
1958 IBM first mainframes introduced, eventually used to support
thousands of online remote terminals
1965 less expensive DEC minicomputers introduced, allowing
decentralized computing
Personal computer era: 1981 to present
1981 Introduction of IBM PC
Proliferation in 80s, 90s resulted in growth of personal software
Client/server era: 1983 to present
Desktop clients networked to servers, with processing work split
between clients and servers
Network may be two-tiered or multitiered (N-tiered)
Various types of servers (network, application, Web)
2
3
4
5
IMPACT ON INDIAS GROWTH

1. Growth catalysts for the Indian economy

2. Positively influencing the lives of its people through an active
direct and indirect contribution to the socio-economic
parameters:
1. employment,
2. standard of living
3. diversity

6
IMPACT ON INDIAS GROWTH
1. Transforming Indias image from a slow moving bureaucratic
economy to a land of innovative entrepreneurs
2. A global player in providing world class technology solutions and
business services
3. Helped India transform from a rural and agriculture-based
economy to a knowledge based economy

7
India - LEADING SOURCING DESTINATION
1. India is the worlds largest sourcing destination
2. Accounting for approximately 55% of the US$146 billion market
3. The countrys cost competitivenes approximately 3-4 times
cheaper than the US continues to be its USP in the global
sourcing market.

8
IT focus
1. Indian firms, largely depend on the IT & ITeS service providers to
make their business processes efficient and streamlined
2. Indian manufacturing sector has the highest IT spending
3. Indian organisations are turning to IT to help them grow business
in the current economic environment
4. IT is seen as a change enabler
5. A source of business

9 9
ITes industry
1. Key driving force for Indias economic growth
2. Energizing higher education
3. Transformed India's image on the global platform
4. Employed almost 10 million Indians
5. Contributed a lot to social transformation in the country

10
11
IT Services

IT Consultancy
Project & Program management (PMO)
System Integration
Testing
Application Management
Outsourcing
Infrastructure Management
Man power

12
BPO & ITES

Outsourcing of processes that can be enabled with information

technology and covers diverse areas like finance, HR, administration,
health care, telecommunication, manufacturing etc. Armed with
technology and manpower, these services are provided from e-
enabled locations.
Medical Transcription
Data Entry and Processing
IT Help Desk Services
Call centre services
KPO
Insurance Billing
Back office accounting
Credit card processing 13
Pay roll processing
SOFTWARE PRODUCTS & ENGINEERING SERVICES
Systems Software OS
Custom Application Development
Package implementation
Engineering Services
Virtualisation Platform
NMS Network Management System
EMS Server Management
BAM Business Activity Monitoring
BACK UP REPLICATION SOFTWARE
Security /Firewalls
DELIVERY CHANNEL:
Web Pages
Mobile Apps 14
HARDWARE
Servers
PCs
Storage
Networking components
Security devices
Printers
Routers, Switches
work stations
POS devices
Scanners

15
16
BENEFITS OF THE IMPLEMENTED SYSTEM
Centralization of Information Received from various Stakeholders.
Reduction in time for Information Availability.
Establishment of Electronic Repository.
Achievement of near Paper Less ticketing
Availability of Information to passengers.
Improvement in Information Redundancy.
Faster Decision Making.
Smart Cities

20
 The IT Infrastructure Ecosystem

There are seven

major components
that must be
coordinated to
provide the firm
with a coherent IT
infrastructure.
Listed here are
major technologies
and suppliers for
each component.
22
Leading IT companies

23
TCS

24
HCL

25
INFOSYS

26
Indias value proposition: Leadership across all factors

27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
INDIA START UP ECO SYSTEM

46
CURRENT & FUTURE DRIVERS
Tradition growth drivers for this sector:
Manufacturing
Telecommunication
Insurance
Banking
Finance
Retail revolution
Future growth:
Climate change
Mobile applications
Healthcare
Energy efficiency and sustainable energy
New geographies
New customers
More and more of SMEs
Tax holidays are today extended to the IT sector for STPI and SEZs
Procedural ease and single window clearance for setting up facilities.
47
The Eco System

IT Consultants Systems Integrators

Hardware Suppliers Network Operators

Software Suppliers

48