Cc ng nghip thn mn,

Trong khi tri qua nhiu ngy lm vic, a ra nhng quyt nh nh hng n khch hng v ng
nghip ca chng ta, ti mun tt c chng ta t hi bn thn "Ti c thc hin ng hay ch nhng iu
c li? Chng ta c phi ang xy dng mt nn vn ho m chng ta c th t ho? Hnh ng ca ti
s ng gp thc y nhng iu tt p hn? "

Vui lng dnh thi gian c Quy Tc ng X ny. Quy tc bao gm mt bn tm lc cc tiu chun p
dng dnh cho tt c chng ta vi t cch l nhn vin AIG, cng vi cc chnh sch AIG v nhng g
chng ta xt thy l cc hnh vi ng x v thng l tt khi giao dch vi cc khch hng, ng nghip v
c quan qun l.

Quy Tc ny khng mang tnh thay th cho quyt nh ca bn. Cng c kh nhiu ngi y gip v
ch dn chng ta v nhng vn ny, nh nhng ngi qun l, Phng Nhn Lc hoc Tun Th. Nu c
bt k iu g khng n, xin hy ni ra.

Thc hin cng vic vi tnh lim chnh, s ci m, lng tin, v chun mc o c tt s nh hng
mi ngi trong chng ta trong mi vic chng ta lm. Nhng t ny tht c ngha - v hnh ng theo
nhng t ny cng c ngha hn. Nu tt c chng ta thc hin cng vic vi tnh lim chnh v khuyn
khch ng nghip ca chng ta lm nh vy, chng ta chc chn s lm cho AIG hng mnh hn v tr
thnh mt ni lm vic tt p hn.

Trn trng,

Ch k km nh jpg ti y

Brian Duperreault
Cc bn ng nghip thn mn:

Nhng quy nh v ch dn trong Quy Tc ng X ny l nhng iu chng ta nn nh khi chng ta bt

u tin hnh bt k hot ng no thay mt cho cng ty. Quy Tc ny khng ch phn nh cc gi tr
tng cng vn ho lim chnh trong kinh doanh, m cn phn nh cc kha cnh lut php m theo
chng ta, vi t cch l mt cng ty, phi chp hnh.

Bng cch tun th cc tiu chun o c v php lut, chng ta c th gip AIG trnh c nhng
thit hi nghim trng i vi s nghip kinh doanh v danh ting ca chng ta. Trong khi tt c chng ta
phn u lm vic lim chnh, mt s tnh hung c th khng minh bch v t ra nhng cu hi v
bin php hnh ng ph hp. Quy Tc ny gip cung cp ch dn trong nhng tnh hung ny, mc d
y khng phi l mt ngun tham chiu y . Nu bn c vng mc no mc lin quan n tnh
hung c th, cng vic kinh doanh hay chc nng ca bn, xin hy lin h v hi. Chc nng Tun th
y l nhm gip bn iu chnh cc tnh hung m c th khng minh bch vi cc bin php hnh
ng ph hp

AIG mong mun mi ngi ti cng ty phi lm ng cng vic cn lm - v chng ti vit Quy Tc
ng X ny gip mi nhn vin tun th Quy tc. Ti mong mun tt c cc nhn vin s ln ting
nu h thy bt k hnh ng no vi phm hoc c th vi phm nhng nguyn tc ny. Xin ng ngn
ngi gi tay nu bn c cu hi hay quan ngi

Tnh lim chnh m cc nhn vin AIG mang n cho cng vic mi ngy l cha kha thnh cng ca
chng ti. Tnh lim chnh ny gip cc khch hng, i tc kinh doanh ca chng ta, v cc cng ng
tin tng rng chng ta lun bn h khi h cn chng ta trong tng lai. Tnh lim chnh cng m bo
rng cc c quan qun l v nh u t ca chng ta s tip tc tin tng vo sc mnh v uy tn ca
AIG. Tun th ni dung v tinh thn Quy Tc ny cho php chng ta tip tc l cng ty dn u trong
ngnh, ng thi duy tr s knh trng t cc i tc, ng nghip v cng ng
 Fully cooperate with any internal investigations

Hon ton hp tc vi bt k cuc iu tra ni b no

AIG is committed to inclusion and diversity of people, ideas, and skills, as described in the AIG Global
Human Resources Policy.

AIG cam kt tn trng s a dng v lc lng lao ng, tng v k nng, theo quy nh trong Chnh
Sch Nhn S Ton Cu ca AIG.

Zero Tolerance for Intimidation

AIG will not tolerate intimidating or bullying behavior which can occur as a single instance or repeated
inappropriate behavior. Bullying or intimidation can be, direct or indirect, intentional or unintentional,
conducted by one or more persons against another or others, at the place of work and/or in the course
of employment. Bullying or intimidation can manifest itself verbally, non-verbally, physically, in gestures,
and in exclusionary behavior.

Khng Chp Thun Hnh Vi Hm Da

AIG s khng chp thun hnh vi hm da hoc bt nt m c th xy ra nh l mt trng hp duy

nht hoc hnh vi vi phm khng thch hp lp li. Hnh vi hm da hoc bt nt c th, trc tip hoc
gin tip, c hoc v , do mt hoc nhiu ngi thc hin nhm chng li mt ngi hoc nhng
ngi khc ti ni lm vic v / hoc trong qu trnh lm vic. Hnh vi bt nt hoc e da c th t biu
hin bng ming, thi , c ch, hnh vi phi ngn ng, v hnh vi loi tr khc.

AIG is committed to the consideration and engagement of Diverse Suppliers, as defined and outlined in
the AIG Supplier Diversity Policy.

AIG cam kt xem xt v lin h cc Nh Cung Cp a Dng, theo quy nh cp trong Chnh Sch
a Dng Nh Cung Cp ca AIG.
Proprietary Information/Trade Secrets/ Confidential Information

Thng tin c quyn / B mt thng mi / Thng tin b mt

Sau khi ri khi Cng ty, bn khng c s dng hoc tit l bt k thng tin c quyn, b mt thng
mi, hoc thng tin b mt m bn tip cn hoc thu c trong qu trnh lm vic ti Cng ty. Thng
tin ny bao gm (nhng khng gii hn) cc bn k hoch kinh doanh, thng tin khch hng, thng tin
nh cung cp, thng tin gi c, d liu cnh tranh v thng tin nhn vin.

V d, bn khng c quyn chuyn thng tin b mt v nh bn hoc my tnh khc trc khi ri khi
AIG. Bn phi hon tr bt k thng tin b mt trc khi bn chm dt ngy lm vic. iu khon ny b
sung v khng thay th bt k ngha v bo mt no m bn c th lm cn c cho bt k tha thun
khng tit l thng tin dnh cho c nhn.

Through our products, services and responsible business practices, AIG works to improve communities
where we work, live and serve our customers. t AIG complies with the laws and regulations that apply to
our businesses

AIG is committed to ensuring that its operations around the world are managed sustainably. We strive to
lead the insurance industry in analyzing and responding to climate change risks and impacts and we
work to ensure that our global operations are managed according to sustainable principles, to make AIG
a more efficient, green organization

Thng qua cc sn phm, dch v v thng l kinh doanh c trch nhim, AIG mong mun ci thin
cng ng ni chng ta lm vic, sinh hot v phc v khch hng. AIG nghim tc tun th cc lut v
quy nh p dng dnh cho doanh nghip ca chng ta

AIG cam kt m bo rng cc hot ng kinh doanh trn khp th gii c qun l bn vng. Chng ta
n lc dn dt ngnh bo him phn tch v ng ph vi nhng ri ro v tc ng t tnh trng bin i
kh hu, ng thi chng ta cng n lc m bo rng cc hot ng ton cu ca chng ta c
qun l iu hnh theo cc nguyn tc bn vng, nhm bin AIG tr thnh t chc xanh c hiu qu.
AIG has aligned its charitable giving around three philanthropic themes:

- Safety, including auto safety and health programs

- Security, including financial education and other programs that drive community stability; and
- Disaster Preparedness and Relief.

AIG is committed to giving back to the communities we serve through Volunteer Time Off and Matching
Grants Programs that leverage the skills, experience, knowledge and enthusiasm of our employees.

Any questions regarding these programs should be directed to AIG Global Corporate Citizenship

AIG tham gia vic lm t thin vi ba ch chnh:

- An ton, bao gm cc chng trnh an ton v sc kho

- An ninh, bao gm gio dc ti chnh v cc chng trnh khc thc y s n nh ca cng ng; v

- Sn Sng ng Ph Thin Tai V V Cu Tr.

AIG cam kt a ra cho cng ng m chng ti phc v thng qua Chng Trnh H Tr C i ng v
Hot ng Tnh Nguyn Ngy Ngh nhm tn dng cc k nng, kinh nghim, kin thc v lng nhit
thnh ca tt c cc nhn vin.

Nu c bt k cu hi vng mc no lin quan n cc chng trnh ny, xin c chuyn n Cng

Dn Doanh Nghip Ton Cu AIG

Employees can reference AIG Corporate Policies on Contact at https://contact.aig.net/plcs/Pages/AIG-

Policy.aspx

Nhn vin c th tham kho cc Chnh Sch Tp on AIG theo Lin h ti a ch

https://contact.aig.net/plcs/Pages/AIG-Policy.aspx