STUDENT HANDBOOK

2014/2015

3.01 Levels 1 7
Kompleks Metro Pudu
1 Jalan Metro Pudu 2
Fraser Business Park
55200 Kuala Lumpur
www.helpcat.edu.my

Tel: (603) 2788 2000

Fax: (603) 9222 7200
ii
Contents

Page

Preface

Welcome Message from the President, HELP College of Arts and Technology vi

1.0 Introduction 1
1.1 Development of HELP College of Arts and Technology 1
1.2 Mission of HELP College of Arts and Technology 2
1.3 Vision Statements 2
1.4 The Logo of HELP College of Arts and Technology 2
1.5 Quality Assurance 2
1.6 Accreditation 3

2.0 Governance and Administration 3

2.1 The Executive Committee 3
2.2 Heads of Centres and Programmes 4
2.3 Heads and Managers of Support Services 5

3.0 Academic Organization, Programmes and Intake Schedule 6

3.1 Academic Structure 6
3.2 Departments and Centres 6
3.3 Home-grown and Collaborative Programmes 8
3.4 Intake Schedule 11

4.0 Admissions 14
4.1 Application 14
4.2 Registration 14
4.3 Enrolment 14
4.4 Deferment 15
4.5 Transfer 15
4.6 Withdrawal 15

5.0 Assessment and Programme Progression 16

5.1 Attendance Requirement 17
5.2 Forms of Assessment 17
5.3 Assignments 17
5.4 Examinations 18
5.5 Subject Assessment 19
5.6 Programme Progression 21
5.7 Academic Misconduct and Plagiarism 22
5.8 Grievances and Complaints 23
5.9 Personal Data Protection 24

iii
6.0 Student Code of Behaviour and Disciplinary Procedures 24
6.1 The Student Code of Behaviour 24
6.1 Disciplinary Procedures for Students 31

7.0 Facilities and Services 32

7.1 Student Services 32
7.2 Financial Services 34
7.3 Financial Aid and Scholarships 37
7.4 Learning Resource Centre 38
7.5 Computer Services 38
7.6 Sporting Facilities 39
7.7 Safety and Security 39
7.8 Customer Feedback 39
7.9 Accommodation 40

Appendices

1.0 Programme Application Procedures for Malaysian Students 41

2.0 Programme Application Procedure for International Students,

Including Student Pass, and English Language Proficiency Requirements 42

3.0 Enrolment of Subjects in a Programme 45

4.0 Conduct of Examinations 47

5.0 Special Assessment Considerations Due to Extenuating

or Mitigating Circumstances 49

6.0 Rules and Regulations for Progression and Classification of Diplomas 51

7.0 Procedure for Dealing with Academic Misconduct in Examinations 56

8.0 Appeals Pertaining to Examination Results 57

9.0 Fee Refund Policy for a Long Semester 59

10.0 Fee Refund Policy for a Short Semester 61

iv
v
 Welcome Message
from the President,
HELP College of Arts and Technology

Dear Students,

I wish to extend a warm welcome to you as you join the community at HELP College of Arts
and Technology (HELP CAT). It is a great pleasure to have you on our new campus at Fraser
Business Park, and I hope that you will find studying in the new environment here rewarding.

HELP CAT is committed in providing the highest standard of education and training. In the
MyQuest rating exercise of 211 private colleges in Malaysia, HELP CAT achieved 5-star
ranking (excellent). The rating exercise is conducted by the Education Ministry of Malaysia.
The College has state-of-the-art technology and infrastructure that keep you connected, and
provide the resources necessary for a conducive and exciting learning environment.

The academic performance and talents of our students, like you, are critically important to the
standing of HELP CAT among Malaysias leading institutions of higher learning. I am
grateful that you have chosen to be part of this institution. We hope that the education at
HELP CAT will help you to pursue your passion and launch the career of your choice.
At this location in Fraser Business Park, you will find amenities such as restaurants, living
accommodation and recreational activities within walking distance of HELP CAT. The
building is connected to the LRT Station and this allows you easy access to events in the city
centre of Kuala Lumpur. HELP CAT is a great place from which to begin training for your
future career as the culture and environment stimulate and inspire creativity and innovation.
As you begin your life as a student at HELP CAT, this handbook provides an overview of the
College, especially its governance and administration, academic and professional
programmes, admissions, assessment and progression, facilities and services. The
maximization of resources and services provided will enhance the benefits of studying at
HELP CAT. Further information on the College is provided by the staff of the respective
Departments and Centres that you are registered in and the web site of HELP CAT.
We are proud of our students and their commitment to completing their programmes with us.
I hope that you too will be happy to be a part of our HELP community.

(Dr. Choong Yeow Wei)

vi
vii
1.0 Introduction

This Student Handbook 2014/2015 is a publication of the Office of the Vice-President

(Academic), HELP College of Arts and Technology (HELP CAT). The focus is on students
and their need for an easy source of information as they commence their studies at HELP
CAT. This is the guiding principle in determining the contents of the Student Handbook
which are applicable, in a majority of cases, to all programmes operating at HELP CAT.
However, we are mindful that apart from home-grown diplomas, HELP CAT is conducting
programmes at the undergraduate and postgraduate levels with overseas university partners,
and the professional level with foreign professional bodies. As such, these collaborative
programmes with overseas universities and professional bodies will have their own academic
and professional requirements, processes and procedures which need to be adhered to by both
staff and students. Hence, students are advised to refer to not only the Student Handbook
2014/2015 but also to the respective Programme Handbook 2014/2015 issued by the various
Centres in which they are registered with.

The Student Handbook begins with an introduction (Section 1.0) to HELP CAT. It
summarizes the development of HELP CAT, its vision and mission statements, the HELP
Logo, and the importance of quality assurance and programme accreditation to benchmark
against local and international best practices. Section 2.0 focuses on governance and
administration which identify the Executive Committee, and Heads of Centres (HOCs) and
Support Services (HOSS). This is followed by Section 3.0 on academic structure,
programmes and schedules. While Section 4.0 deals with admissions, Section 5.0 relates to
assessment and programme progression. The Student Code of Behaviour and Disciplinary
Procedures are discussed in Section 6.0. The handbook ends with Section 7.0 on facilities and
services.

1.1 Development of HELP College of Arts and Technology

HELP CAT was formerly known as the HELP International College of Technology (HICT).
Based in Klang, the origin of HICT was the Sepang Institute of Technology (SIT), an
institution founded in 1996 as a member of the Lion Group.

In May 2011, HELP CAT was established as a city college in the heart of Kuala Lumpur. Its
campus is located at Fraser Business Park, Sungai Besi, and is part of the multi-campus
development of the HELP Group. The location enables students to enjoy the benefits of urban
living and provides access to excellent facilities and services. Also, the city Light Rail Transit
(LRT) connects Kuala Lumpur to the suburban areas like Subang Jaya, Petaling Jaya, Kelana
Jaya, Cheras, Sentul and Gombak.

As an institution of higher learning, HELP CAT offers students the opportunity to pursue
home-grown programmes (Foundation Studies in both Arts and Science, and Diplomas in
Business, Accountancy, Computer Science, Business Information Systems, Electrical and
Electronic Engineering, and Mechanical Engineering). In tune with the objective of Malaysia
to be a regional centre of educational excellence, HELP CAT has formed partnerships with a
range of good overseas universities to conduct 3+0 programmes, examples being the
University of London, and Anglia Ruskin University. There are also vocational and
professional programmes such as the Diploma in Culinary Arts with the outstanding Institute
Paul Bocuse of France, and the accounting programmes like the Certified Accounting
Technician and the Association of Chartered Certified Accountants of ACCA, UK. The range
1