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Okay, so we have considered all the requirements for starting a cell phone
repair business (http://www.protableventure.com/starting-a-cell-phone-
repair-business/). We also took it further byanalyzing and drafting a
sample cell phone repair service marketing plan template backed up by
actionable guerrilla marketing ideas for cell phone repair businesses. So
lets proceed to the business planning section.
Why Start a Cell Phone Repair Business?
Cell phones are a very essential commodity that nearly every one owns.
This is because of the need to keep in touch with people and be abreast
with things. This is essentially one of the reasons why there has been the
emergence of various cell phone companies. These experts make sure that
they come up with the best technology options for all those who buy their
brand.
There are times when phones may begin to pose a challenge. Those who
already have gone to learn the ropes of how phones are repaired know the
importance of solving all phone problems. One of the ways which you are
able to learn how to repair phones is by going to a skill school where you
can learn the ropes as well as go to a business school where you can be
taught how to manage a business.
You will also need to come up with a very realistic business plan. Why is
this so, you may ask? This is essentially so because you will need draw up
all projection and plans that you have about your cell phone repair
business. it is okay if you want to have an expert business plan writer to
help out in that process. However, chances are that you will be required to
pay a huge fee for that service.
On the other hand, you may want to make do with using an existing cell
phone repair business plan to plan yours. One of the importance of using a
template to write yours is the fact that you will be able to get conversant
will all the technical areas that you might need to supply information
about.
Cell phones are used for several purposes; basically, people make use of
cell phone to keep in touch with their family members and friends and for
conducting their businesses et al. Some people have more than one cell
phone which are used for dierent purposes, such as for business and
personal use. Hence, the growing demand of cell phones has indeed open
up a protable business opportunity cum industry for aspiring
entrepreneurs all over the globe.
Basically, the cell phones repair services industry repairs, service and
maintains cell phones and tablets such as iPads or other similar
telecommunication cum electronic devices. Companies that operate in this
industry include physical cell phones repair stores (brick-and-mortar
stores) which allow customers to bring in their cell phones for repair and
virtual cell phones repair stores (online cell phones repair stores) which
allow customers to mail in devices that need repairs.
The Cell Phones Repair Services industry is an open industry hence a low
level of market share concentration. Even though large multiservice
agencies operate in the industry, revenue is also spread among thousands
of small rms and freelancers.
As a matter of fact, no single cell phones repair company can account for
more than 5.0 percent of the total revenue generated in the industry. This
is the reason why smaller cell phones repair business accounts for a large
percent of the players in the cell phones repair services industry.
Statistics has it that the Cell Phone Repair industry in the United States of
America, is worth $4bn, with an estimated growth rate of 1.7 percent.
There are about 8,117 legally registered cell phones repair businesses
scattered across the United States of America and they are responsible for
employing about 21,758 people.
No doubt everybody will quite agree that the cell phones repair services
industry has come to stay and of course it is one industry that plays key
roles not only in the business world, but also in almost all the aspect of
what goes around in our world today as long as cell phones are involved
and would need to be repaired, serviced or maintained.
Over and above, the cell phone repair service industry is very open to any
aspiring entrepreneur who has acquired the required trainings, skills and
perhaps professional certications to start his or her own cell phones
repair business can of course make good money from the industry.
Ariel Cell Phones Repair Shop, LLC will oer all aspect of cell phone repair
services such as Repairing cell phones, Repairing smartphones, Repairing
tablets, Screen repair, Water damage repair, Battery replacement,
Cosmetic damage repair, and other cell phones repair and mobile apps
related services.
Our business goal is to become one of the leading cell phone repair shops
in Los Angeles and we will make sure that we do all we can to compete
favorably with leaders in the industry including cell phone manufacturing
companies that are also into cell phone repairs and servicing.
Our workers are going to be selected from a pool of certied and highly
experienced cell phone repair engineers and technicians in and around Los
Angeles California and also from any part of the United States of America
as the business grows. We will make sure that we take all the members of
our workforce through the required trainings that will position them to
meet the expectation of the company and to compete with leading cell
phone repair companies in the United States and throughout the globe.
At Ariel Cell Phones Repair Shop, LLC our clients best interest will always
come rst, and everything we do will be guided by our values and
professional ethics. We will ensure that we hold ourselves accountable to
the highest standards by meeting our clients needs precisely and
completely. We will cultivate a working environment that provides a
human, sustainable approach to earning a living, and living in our world,
for all our partners, employees and for our clients.
Ariel Cell Phones Repair Shop, LLC is founded by Engr. Donald Clinton a
computer cum cell phone engineer per excellence who graduated with
from Illinois Institute of Technology (B.Engr. Computer Engineering) and his
friend and business partner for many years Kelvin Lindsay (B.Sc. Business
Management). They have a combine experience that can help them build
Ariel Cell Phones Repair Shop, LLC to favorably compete with other leading
cell phone repair businesses in the United States of America.
Much more than being in the repair service business, we will oer some
cell phone products that will help maximize the phones. Ariel Cell Phones
Repair Shop, LLC was established with the aim of maximizing prots in the
cell phone repair services industry.
We will work hard to ensure that Ariel Cell Phones Repair Shop, LLC is not
just accepted in Los Angeles California but also in other cities in the
United States of America where we intend opening our outlets. Our
products and services are listed below:
Ou r V i s i o n S t a t e me n t
Our vision is to establish a standard and world class cell phone repair
company whose services and brand will not only be accepted in Los
Angeles California but also in other cities in the United States of America.
Our mission is to provide professional cell phone repair services and other
related services that will assist cell phones, smart phones and tablets
owners in ensuring that their mobile gadgets are always in good shape to
help them communicate with their family and friends and also carry out
their business. We want to build a cell phone repair company that can
favorably compete with other leading brands in the cell phone repair
services industry.
Ariel Cell Phones Repair Shop, LLC, is a cell phone repair company that
intends to start small in Los Angeles, but hope to grow big in order to
compete favorably with leading cell phone repair companies in the
industry both in the United States and on a global stage. We are aware of
the importance of building a solid business structure that can support the
picture of the kind of world class business we want to own. This is why we
are committed to only hire the best hands within our area of operations.
At Ariel Cell Phones Repair Shop, LLC, we will ensure that we hire people
who are qualied, hardworking, creative, customer centric and are ready to
work to help us build a prosperous business that will benet all the stake
holders (the owners, workforce, and customers).
C h i e f E x e c u t i v e Oc e r C E O:
S a l e s a n d Ma r k e t i n g M
Maanager
Part of what the team of business consultant did was to work with the
management of our organization in conducting a comprehensive SWOT
analysis for Ariel Cell Phones Repair Shop, LLC. Here is a summary from
the result of the SWOT analysis that was conducted on behalf of Ariel Cell
Phones Repair Shop, LLC:
St rengt h:
Our core strength lies in the power of our team; our workforce. We have a
team of certied and highly trained and experience cell phones repair
engineers and technicians, a team with excellent qualications and
experience in various niche areas in the cell phones repair service industry.
Aside from the synergy that exists in our carefully selected workforce, our
services will be guided by best practices in the industry.
We a k n e s s :
Oppo r t uni t i e s :
There are lots of opportunities available in the very competitive cell phone
repair business in America. No doubt, the opportunities in the cell phones
repair services industry is massive considering the number of individuals
who owns cell phones and other mobile communication devices and also
those whose businesses depends on cell phones and other mobile
communication devices. As a cell phone repair company, we are ready to
take advantage of any opportunity that is available in the industry.
Threat:
There isnt a business that isnt faced with challenges because all business
at point or the other is faced with the threat situation. Hence, just like any
other business, one of the major threats that we are likely going to face is
economic downturn.
The Cell Phone Repair industry has experienced strong growth during the
past decade as Smartphone and tablet usage has increased. With the rising
popularity of expensive but fragile smartphones, there is indeed a major
revenue boost for the industry.
One challenge that might confront players in the this industry is that in the
coming years, rapid technological change, the falling price of cell phones
and of course rising family and individual incomes are expected to
encourage the replacement of mobile devices as against repairing them
when they are damaged.
It is obvious that the Cell Phone Repair industry is highly fragmented and
small businesses are known to dominate the industry. There are a large
number of small companies and non employers in the industry
specializing in cell phone repair services that operate independently and
are targeted to serve a small geographic region.
The industry concentration has remained very stable in the last ve years,
despite the fact that cell phone repair services are generally owned by
small, independent operators. Lastly, the cell phones repair services
industry will continue to evolve due to the advancement of cell phones
technology that makes it to fragile especially the screens.
Ou r T a r g e t Ma r k e t
We are aware that with the right words out there, we will be able to attract
all our potential clients within a short period of starting our cell phones
repair business in Los Angeles California. Therefore, we conducted a
market survey and feasibility studies and we are certain that there is a
wide range of both corporate and individual clients who would need our
services from time to time.
In view of that, we have created strategies that will enable us reach out to
various corporate organizations and individual who we know cant aord
to do without our services. Below is a list of the people and organizations
that we have specically market our services to;
Every individual who owns cell phones within our target locations
Every individual who owns smart phones within our target locations
Every individual who owns tablets et al with our target locations
Corporate organization that make use of cell phones, smart phones
and tablets to run their businesses.
Ou r Co mpe t i t i v e Adv a n
nttage
Without a shadow of doubt, there are loads of big time investors (Cell
Phones Manufacturing Companies), that have a stake in the cell phones
repair services industry; but one thing is certain, there is room big enough
to accommodate both the big cell phones repair companies and the small
cell phones repair companies.
We are quite aware that to be highly competitive in the cell phone repair
services industry means that you are not only expected to be able to
deliver consistent and highly reliable cell phones repair and maintenance
jobs, but you must be able to meet set targets. No one would want to
continue to hire your services if dont always meet up with the target date
of completion of projects.
Our competitive advantage lies in the power of our team; our workforce.
We have a team of certied and highly trained and experience cell phones
repair engineers and technicians, a team with excellent qualications and
experience in various niche areas in the cell phones repair service industry.
Aside from the synergy that exists in our carefully selected workforce, our
services will be guided by best practices in the industry.
Lastly, all our employees will be well taken care of, and their welfare
package will be among the best within our category (startups cell phones
repair businesses in the United States) in the industry. It will enable them
to be more than willing to build the business with us and help deliver our
set goals and achieve all our business aims and objectives.
Cell Phone Repair Business Plan SALES AND MARKETING STRATEGY
We are not going to take lightly advertisement. This is because we are
mindful of the fact that there is stier competition in the cell phones repair
services industry, hence we have been able to hire some of the best
marketing experts to handle our sales and marketing.
Our sales and marketing team will be recruited based on their vast
experience in the cell phones repair services industry and they will be
trained on a regular basis so as to be well equipped to meet their targets
and the overall business goal of Ariel Cell Phones Repair Shop, LLC.
Our corporate goal is to grow Ariel Cell Phones Repair Shop, LLC to become
one of the top 10 cell phones repair services brands in the United States of
America which is why we have mapped out strategy that will help us take
advantage of the available market and grow to become a major force to
reckon with not only in Los Angeles California but also in other cities in
the United States of America where we intend opening our outlets.
Ariel Cell Phones Repair Shop, LLC is set to make use of the following
marketing and sales strategies to attract clients;
When the issue of funding comes to mind, pone of the things that
accompanies that thought is where to get the startup funds from. Ariel Cell
Phones Repair Shop, LLC is established with the aim of maximizing prots
in the cell phone repair services industry and we are going to go all the way
to ensure that we do all it takes to meet and surpass the expectations of all
our clients.
Ariel Cell Phones Repair Shop, LLC will generate income by oering the
following cell phones repair related services;
Sales Forecast
One thing is certain, there would always be cell phones, smart phones and
tablets owners who would need the services of cell phones repair
companies whenever their devices get damaged or stop working.
We are well positioned to take on the available market in cell phone repair
services industry and we are quite optimistic that we will meet our set
target of generating enough income / prots from the rst six month of
operations and grow our cell phones repair company to enviable heights.
We have been able to critically examine the cell phones repair market and
we have analyzed our chances in the industry and we have been able to
come up with the following sales forecast. The sales projection is based on
information gathered on the eld and some assumptions that are peculiar
to similar startups in Los Angeles California.
Below is the sales projection for Ariel Cell Phones Repair Shop, LLC, it is
based on the location of our business and of course the wide range of our
services and target market;
Our Pr i c i ng S t r a t e g y
At Ariel Cell Phones Repair Shop, LLC we will keep the prices of our services
below the average market rate for all of our customers by keeping our
overhead low and by collecting payment in advance especially from
corporate organizations who would hire our services. In addition, we will
also oer special discounted rates to all our customers at regular intervals.
We are aware that there are some one o jobs from corporate
organizations or government contracts like cell phones, smart phones and
tablets supply, repair and maintenance which are always lucrative, we will
ensure that we abide by the pricing model that is expected from
contractors or organizations that bid for such contracts.
P a y me n t Op t i o n s
Here are the payment options that we will make available to our clients;
In view of the above, we have chosen banking platforms that will help us
achieve our plans with little or no itches.
Cell Phone Repair Business Plan Publicity and Advertising Strategy
We have been able to work with our brand and publicity consultants to
help us map out publicity and advertising strategies that will help us walk
our way into the heart of our target market. We are set to become the
number one choice for both corporate clients and individual clients in the
whole of Los Angeles and beyond which is why we have made provisions
for eective publicity and advertisement of our cell phones repair and
maintenance company.
Ensure that all our sta members wear our branded shirts and all
our vehicles are well branded with our company logo et al.
Cell Phone Repair Business Plan Financial Projections and Costing
In setting up any business, the amount or cost will depend on the
approach and scale you want to undertake. If you intend to go big by
renting a place, then you would need a good amount of capital as you
would need to ensure that your employees are well taken care of, and that
your facility is conducive enough for workers to be creative and productive.
This means that the start-up can either be low or high depending on your
goals, vision and aspirations for your business. Also we plan to work hard
so that we can give our clients the best low prices ever.
The tools and equipment that will be used are nearly the same cost
everywhere, and any dierence in prices would be minimal and can be
overlooked. As for the detailed cost analysis for starting a standard cell
phones repair and maintenance company; it might dier in other countries
due to the value of their money. However, this is what it would cost us to
setup Ariel Cell Phones Repair Shop, LLC in the United of America;
Going by the report from the market research and feasibility studies
conducted, we will need about two hundred and fty thousand (250,000)
U.S. dollars to successfully set up a large scale and standard cell phone
repair and maintenance company in the United States of America.
Ariel Cell Phones Repair Shop, LLC is a business that will be owned and
managed by Engr. Donald Trump and his friend and business partner for
many years Kelvin Lindsay. They are the sole nancial of the business
which is why they decided to restrict the sourcing of the start up capital
for the business to just three major sources.
Generate part of the start up capital from personal savings and sale
of his stocks
Generate part of the start up capital from friends and other
extended family members
Generate a larger chunk of the startup capital from the bank (loan
facility).
One of our major goals of starting Ariel Cell Phones Repair Shop, LLC is to
build a business that will survive o its own cash ow without the need for
injecting nance from external sources once the business is ocially
running. We know that one of the ways of gaining approval and winning
customers over is to oer our cell phone repair and maintenance services
a little bit cheaper than what is obtainable in the market and we are well
prepared to survive on lower prot margin for a while.
Ariel Cell Phones Repair Shop, LLC will make sure that the right foundation,
structures and processes are put in place to ensure that our sta welfare is
well taken of. Our companys corporate culture is designed to drive our
business to greater heights and training and re training of our workforce
is at the top burner.
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