Document 109.1 https://support.oracle.com/epmos/faces/DocumentDisplay?_adf.ctrl-state=w93kt74a_155&id=109.

Fusion Applications Troubleshooting Overview Master Note (Doc ID 109.1)

APPLIES TO:

Oracle Fusion Application Toolkit - Version 11.1.1.5.1 and later

Information in this document applies to any platform.

PURPOSE

Overview of documents related to mechanisms and tools for use in troubleshooting Fusion Applications.

These supplement but not replace the details in the Fusion Applications Administrators Guide (E14496-06), so please ensure you are familiar with it's contents, especially
Chapters 13, 17 and 24.

SCOPE

Document applies across Oracle Fusion Applications and will be useful to Administrators as well as some advanced end users.

DETAILS

Getting Started

Note 1353907.1 - FAQ On Preparing Your Fusion Applications Instance for Troubleshooting
Note 1385092.1 - Moving To Fusion Applications - FAQ

Troubleshooting

Note 1384205.1 - How To Troubleshoot Fusion Applications

Note 1317068.1 - FAQ On The Options Available In The Troubleshooting Menu In Fusion Applications
Note 1460208.1 - Whitepaper on Troubleshooting Fusion Applications using Oracle Enterprise Manager
Note 1332255.1 - How To Get The Most From Remote Diagnostic Agent (RDA) for Fusion Applications

Tips and Tricks

Note 1325835.1 - The Messages Associated With Standard Troubleshooting Tools and What They Mean
Note 1394489.1 - How To Understand The Common Code References in Fusion Applications Call Stacks
Note 1399910.1 - How To Get The Most From Oracle Enterprise Repository For Troubleshooting Fusion Applications
Note 1457592.1 - How To Get The Most From Diagnostic Snapshots for use with Fusion Applications
Note 1004.1 - Master Note on Functional Setup Manager (FSM) - contains section on using its internal Diagnostics
Note 1498225.1 - How To Check The Patches Applied In A Fusion Applications Instance

Healthchecking

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Note 1497452.1 - What Healthchecking Capabilities Are Available for Oracle Fusion Applications?

The Diagnostic Test Framework (DTF)

Note 1374930.1 - How To Assign Access To The Fusion Applications Diagnostic Dashboard
Note 1314486.1 - How To Get The Most From The Fusion Applications Diagnostic Test Framework (DTF)

Note 1331902.1 - What Diagnostic Tests Are Available For Fusion Procurement
Note 1338511.1 - What Diagnostic Tests Are Available For Fusion Financials
Note 1339538.1 - What Diagnostic Tests Are Available For Fusion Supply Chain Management
Note 1359493.1 - What Diagnostic Tests Are Available For Fusion Project Portfolio Management
Note 1341100.1 - What Diagnostic Tests Are Available For Fusion Customer Relationship Management
Note 1358207.1 - What Diagnostic Tests Are Available For Fusion Human Capital Management

Diagnostic Logging

Note 1310286.1 - How To Get The Most From Fusion Applications Diagnostic Logging
Note 1380027.1 - FAQ on Configuring Fusion Applications Logging
Note 1314943.1 - Tips and Tricks on using Enterprise Manager's Log Viewer for Fusion Applications
Note 1333649.1 - How To Get The Most From The Module Configuration Parameter in Fusion Applications Diagnostic Logging
Note 1333679.1 - Three Ways To Quickly Check The Applications Logging Configuration
Note 1359785.1 - What Is ECID Exactly, And How To Use It Effectively In Oracle Fusion Applications
Note 1374980.1 - How To Get The Most From QuickTrace in Fusion Applications
Note 1381850.1 - How To Display C and PLSQL Log Files in Enterprise Manager
Note 1367976.1 - Fusion Applications Database Log Files in Fusion Applications Environment
Note 1492941.1 - How to enable Fusion Applications diagnostic logging for the whole server without using the Profile Options (Internal)

Incident Management

1. Overviews and Using Incidents

Note 1360505.1 - Quick Start Guide To Using Fusion Applications Incidents To Diagnose Issues
Note 1373056.1 - When and How to Manually Generate Incidents for Fusion Applications Diagnostics Troubleshooting
Note 1308558.1 - How To Get The Most From Fusion Applications Incident Management
Note 1320779.1 - How To Get The Most From Fusion Applications Incident Contents

2. Incident Management and Packaging

Note 1343608.1 - Incident Management In Fusion Applications using ITIL v3

Note 1402104.1 - How To Use Incident Packages and ISS Viewer (Oracle Internal)
Note 443529.1 - Quick Steps to Package and Send Critical Error Diagnostic Information to Support (using ADRCI)
Note 1091653.1 - Quick Steps to create an IPS package using Support Workbench

3. Incident Content Analysis: Java Diagnostics

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Introductions and Overviews

Note 1344989.1 - Introduction to JRockit Mission Control (JRMC) for Fusion Applications
Note 1355244.1 - Introduction to Enterprise Manager's JVM Diagnostics (JVMD) for Fusion Applications
Note 1345821.1 - Introduction to Dynamic Monitoring Service (DMS) for Fusion Applications
Note 1347879.1 - Introduction to the WebLogic Diagnostic Image for Fusion Applications

Lower Level How-To's

Note 1374439.1 - How To Do Basic JVM Performance Troubleshooting in Fusion Applications

Note 1378991.1 - How To Collect JVM Thread Information Using JRMC And Other Tools
Note 1391653.1 - How To Collect JVM Heap and GC Information Using Enterprise Manager's JVM Diagnostics (JVMD)
Note 1379015.1 - How To Collect JVM Heap and GC Information Using JRMC And Other Tools
Note 1391654.1 - How To Collect JVM Thread Information Using Enterprise Manager's JVM Diagnostics (JVMD)

Detailed Use-Cases

Note 1345343.1 - How To Analyze Slow SQL in Fusion Applications Using Java Diagnostic Tools
Note 1354495.1 - How To Analyze Stuck Threads in Fusion Applications Using Java Diagnostic Tools

Fusion Applications B2B

Note 1366660.1 - Introduction to B2B for Oracle Fusion Applications

Note 1366978.1 - Overview of Troubleshooting B2B for Oracle Fusion Applications

Fusion Applications Coexistence and Integration

Note 1441346.1 What is Co-existence, and how is it managed, and how is it supported by Oracle
Whitepaper - Integrating with Fusion Applications - Overview of Design Patterns
Note 1399910.1 - How To Get The Most From Oracle Enterprise Repository For Troubleshooting Fusion Applications
Whitepaper - Making the Most of OER for Fusion Applications

Didn't find what you are looking for?

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