Frequently Asked Questions

Nutrilite® Phyto2GO
TM

Program FAQs

General Product Information

1. What is this product? 3. W

The Nutrilite® Phyto2GO™ Immunity Drink Twist Caps are
delivered in a U.S. patented cap that you simply attach to
your exclusive bottle and then twist to release a refreshing
immunity beverage that provides two key nutrients to help
support your immune system:*
 hat is the purpose for combining the primary
ingredients together in this product?
Vitamin C and zinc protect our cells from antioxidant
damage and play an important role in supporting immune
system function.*

•4
 5 mg of vitamin C from acerola cherries grown
sustainably on our Nutrilite organic farm
• 2.55 mg of zinc
• Plus, phytonutrients from grape concentrate, Immunity Drink Twist Caps is acerola cherry concentrate,
blueberry concentrate, black currant extract,
and elderberry extract
2. Who may benefit from consuming this product?
4. W
 hat are the primary plant-based ingredients in
this product?
The primary plant-based ingredient in Nutrilite® Phyto2GO™
which provides 45 mg of vitamin C and is sustainably
grown on our Nutrilite farms. The Nutrilite® Phyto2GO™
product also includes our Nutrilite™ Berry blend, a
combination of whole blueberry powder, and black currant,
elderberry, and grape extracts.

Anyone may benefit from the Nutrilite® Phyto2GO™

Immunity Drink Twist Caps, however, they will be best
enjoyed by individuals looking to support their immune
system via a simple but fun drink experience that does
not require any shaking or stirring.

*This statement has not been evaluated by the U.S. Food and Drug
Administration. This product is not intended to diagnose, treat, cure,
or mitigate any disease.
 Nutrilite® Phyto2GO
TM

Program FAQs

Product Usage Information

5. H
 ow should this product be taken? Should it be taken 8. A
 re there any other physical states/conditions for
on an empty stomach or with food? which use of this product is not recommended?

The Nutrilite® Phyto2GO™ Immunity Drink Twist Caps can
be used whenever you are looking to support your immune
system via a simple and fun drink experience. The product
can be consumed with food or on an empty stomach.
The suggested serving limit is 1–3 twist caps per day.
• If an individual is allergic to any of the listed ingredients,
it is advisable that they do not consume this product.
•A
 nyone with a medical condition should consult with their
physician before using this product.

Simply place the Nutrilite® Phyto2GO™ Immunity Drink

Twist Cap on your exclusive 12‑ounce bottle (filled with
cold water) and fasten tightly. Then, when you are ready
to enjoy your beverage experience, just remove the cap
slowly and enjoy – no shaking or stirring required.
6. Is this product recommended for pregnant women
or nursing mothers? If so, what is the recommended
serving?
The suggested serving limit of 1–3 twist caps per day is
the same as for all general consumers. Nevertheless, it is
recommended that pregnant women and nursing mothers
consult a physician before using.
9. A
 re there any interactions between this product and
certain medications?
There are no known interactions between the ingredients in
the Nutrilite® Phyto2GO™ Immunity Drink Twist Cap and any
medications. Also refer to Answer 8.
10. A
 re there any potential side effects from taking
this product?
Individual response to supplementation varies and some
individuals may notice a mild headache or possible
gastrointestinal discomfort. If any response is experienced,
consult your health care provider for further advice.

7. Is this product recommended for children? If so, what

is the recommended serving?

• T he Nutrilite® Phyto2GO™ Immunity Twist Cap, when

used as directed, is safe for consumption by children
four years of age or older.

• T he suggested serving limit for children 4–11 years of

age is one twist cap per day.

•C
 hildren 12 years of age or older can follow the
suggested serving limit for adults which is 1–3 twist
caps per day.
 Nutrilite® Phyto2GO
TM

Program FAQs

Product Usage Information

11. D
 o any of the ingredients in this product exceed the 13. A
 re there known foods or nutrients that may interact
upper level? Upper levels are the maximal levels of with this product?
intake that are considered safe.
There are no known foods or compounds that may inhibit
The levels of all nutrients contained in the Nutrilite® or intensify the absorption or utilization of this product.
Phyto2GO™ Immunity Drink Twist Cap are below any upper
level of safety for adults established by the Council for
Responsible Nutrition (CRN). If you are taking multiple
14. Can you take this product after it has expired?
supplement products, the CRN upper levels of safety are
2000 mg for vitamin C and 30 mg for zinc. Levels of nutrients are not guaranteed past the
expiration date listed on the product label. The sensory
Nutrilite’s Product Safety Group has critically evaluated the
characteristics such as flavor, odor, and texture are not
scientific literature with respect to this formulation and
guaranteed past the expiration date.
determined there is a low safety risk associated with the
use of the Nutrilite® Phyto2GO™ Immunity Drink Twist Cap.

However, in the interest of health and well-being,
customers are highly encouraged to keep their health
care provider informed about their personal use of
dietary supplements.
12. C
 an this product be taken with other
dietary supplements?
15. How should this product be stored?
Exposure to temperatures above 90°F can affect the
quality of the product and the integrity of the packaging.
To ensure best quality, the product should be stored in
a cool location, below 70°F. No refrigeration is required,
although it is recommended whenever possible to minimize
fading of fruit flavors or development of off-flavors.

When consumed up to 1–3 servings per day

(the suggested serving limit), the Nutrilite® Phyto2GO™
Immunity Drink Twist Cap may be taken with other
dietary supplements within their suggested use.
 Nutrilite® Phyto2GO
TM

Program FAQs

Product Usage Information

16. S
 ometimes the cap is difficult to remove and/or 18. Can the caps leak?
doesn’t seem to work properly. Why is that?
Based on our extensive quality evaluations, there is a
• The force required to remove the cap will be affected very low risk of the product contents leaking out of the
by the force in which the cap was fastened to the bottle. cap unless it is dropped onto a hard surface.
While it is important to ensure the cap is twisted on
snugly, it is not necessary to overly tighten the cap.

• Our quality tests show a very low chance of the cap not
working when the usage instructions are followed. It is
most important to remove the cap slowly. When the cap
is removed too quickly, the cap may not release its full
amount of content into the bottle.
• Another reason the cap may not release its content is
when the proper amount of force wasn’t used to twist the
cap onto the bottle. If this happens, try twisting the cap
onto the bottle again with the appropriate amount of force
and then removing the cap again slowly.
19. I noticed my beverage doesn’t always have exactly
the same color or flavor intensity. Why is that?
• Nutrilite uses botanicals as well as natural colors and
flavors in our formulations. Due to changes from crop
to crop and season to season these plant materials are
expected to have naturally occurring variation.
• Because this is a liquid product, slight fading of the
color and flavor intensity over time is expected. While
the Nutrilite® Phyto2GO™ cap can be stored at room
temperature, refrigerated storage will promote optimal
color and flavor retention.

17. W
 hy does some of the Nutrilite® Phyto2GO™ mix • Water quality can also impact the flavor of the Nutrilite®
remain in the cap after it discharges? Phyto2GO™ product. The quality of potable tap and well
water is highly variable. For best results, mix with a
• It is normal for a small residual amount of the Nutrilite® high‑quality water such as that which has been filtered
Phyto2GO™ mix contents to remain in the cap. However, through an eSpring® Water Purifier.
it is still important to remove the cap slowly. When the
cap is removed too quickly, the cap may not release the
appropriate amount of content into the bottle.
20. D
 o I need to keep the small plastic cap that came
• Because some residual product left in the cap is an with my Nutrilite® Phyto2GO™ bottle?
inherent part of the product design, some drippage may
It is not necessary to keep the small plastic cap that came
occur after the cap is removed from the bottle. This does
with your Nutrilite® Phyto2GO™ bottle. The cap was applied
not affect the nutrient level of the Nutrilite® Phyto2GO™
to protect the inside of the bottle from any dust exposure
Immunity Drink Twist Cap. Simply take care when
that may occur with packaging and shipping of the bottles
removing the cap to ensure no concentrate gets onto
and/or to be used as a cap for your beverage.
clothing or fabrics.
 Nutrilite® Phyto2GO
TM

Program FAQs

Product Usage Information

21. Is the bottle that came with the Nutrilite® 25. W
 hat is the purpose of the line around the neck
Phyto2GO™ product dishwasher safe? of the bottle?

Yes. The bottle that came with the Nutrilite® Phyto2GO™
product is top-rack dishwasher safe. Given the shape
of the bottle and the small opening required to fit the
Nutrilite® Phyto2GO™ closure, extra time may be needed
in order for the bottle to dry completely after washing.
The line around the neck of the Nutrilite® Phyto2GO™
bottle is the fill level line reference for water. Water
should not be filled above the fill level line on the bottle.
If water is filled over the fill level line, the contents may
overflow when the cap is placed on the bottle or when
the cap contents are discharged into the bottle.

22. Is the bottle that came with the Nutrilite®

Phyto2GO™ product recyclable?
The Nutrilite® Phyto2GO™ product comes with a reusable
bottle that is made from Material Code seven plastic
(7 – OTHER), which is recyclable in some areas. Please
check with your local municipality to confirm whether
recycling is an option for you.
23. Is the bottle that came with the Nutrilite®
Phyto2GO™ product free of Bisphenol A (BPA)?
Yes. The Nutrilite® Phyto2GO™ bottle is free of
Bisphenol A (BPA).
24. C
 an I use other water bottles with the Nutrilite®
Phyto2GO™ caps?
26. C
 an the Nutrilite® Phyto2GO™ Immunity Drink
Twist Caps be refrigerated or frozen?
The Nutrilite® Phyto2GO™ Immunity Drink Twist Caps can
be refrigerated but should not be frozen.
27. W
 hy are the Nutrilite® Phyto2GO™ Immunity Drink
Twist Caps sweetened with stevia?
As regulations now allow the use of natural, zero‑calorie
sweeteners, we have begun to incorporate them into
Nutrilite™ formulations. These types of sweeteners are
used to create an optimal flavor with a minimal amount
of added sugar and calories. They also create less bulk
in the formulation so we can fit more nutrients into the
Nutrilite® Phyto2GO™ Immunity Drink Twist Caps.

We do not recommend using other commercially

available bottles with the Nutrilite® Phyto2GO™ caps.

The reuseable bottle has been specially designed to

enhance the beverage experience with the Nutrilite®
Phyto2GO™ cap. This includes use of a durable,
Bisphenol A-free plastic as well as specially placed
graphics to ensure proper optimal viewing when the cap
discharges into the bottle. Additionally, all of our product
quality testing has been conducted using the special
bottle that came with the Nutrilite® Phyto2GO™ caps.
There is no guarantee that the cap will function properly
if used with any other bottle.
 Nutrilite® Phyto2GO
TM

Program FAQs

Product Usage Information

28. C
 an I drink directly from the Nutrilite® Phyto2GO™ 32. W
 hat if I don’t consume all of the contents of the
Immunity Drink Twist Cap? Nutrilite® Phyto2GO™ product in one sitting?

The Nutrilite® Phyto2GO™ Immunity Drink Twist Cap
is not designed to be used alone. Without dilution in
water, the contents are very acidic and may cause tooth
irritation as well as irritation of the lining of mouth and
gastrointestinal tract.
29. C
 an I mix the Nutrilite® Phyto2GO™ cap with other
beverages like XS® Energy Drinks?
The Nutrilite® Phyto2GO™ Immunity Drink Twist Cap is
designed to be consumed with 12 ounces of cold water.
Sensory and quality tests have not been conducted when
mixed with other beverages such as XS® Energy Drinks.
All of our nutrient stability tests have been conducted
with the assumption that the Nutrilite® Phyto2GO™
Immunity Drink Twist Cap is being used in one sitting.
We do not expect any significant nutrient degradation if
the product is consumed within 24 hours after combining
with water. After that time period, we cannot guarantee
the nutrient content that is listed on the product label.
33. C
 an the contents of the Nutrilite® Phyto2GO™
Immunity Drink Twist Cap be mixed with hot water?
We do not recommend mixing the Nutrilite® Phyto2GO™
cap with hot water as it may degrade the natural vitamin C
that is present in the formula.

30. D
 oes mixing the Nutrilite® Phyto2GO™ Immunity
Drink Twist Cap with more than 12 ounces of water 34. E
 xplain the pressure mechanism of the Nutrilite®
alter the nutritional value of the product? Phyto2GO™ Immunity Drink Twist Cap. Can I use
the cap if I am in the mountains or on an airplane?
Mixing the Nutrilite® Phyto2GO™ cap with more than
12 ounces of water will not impact the amount of The Nutrilite® Phyto2GO™ cap uses a U.S. patented
calories and nutrients consumed. However, mixing with design (U.S. Patent# 7,886,899 B2.) that is internally
a larger amount of water will result in a lighter product pressurized with nitrogen gas. The cap helps maintain
color with diluted flavor and sweetness. the product ingredients until you are ready to enjoy a
refreshing beverage experience. The amount of pressure
is approximately 110 pounds per square inch (psi) or
758 kilopascals (kPa), which is similar to the pressure in
31. D
 oes 45 mg of vitamin C from Nutrilite® Phyto2GO™
a bicycle tire. The contents remain stable in the Nutrilite®
twist cap provide the same efficacy as 45 mg
Phyto2GO™ cap, and once the cap has been securely
of vitamin C from a dietary supplement tablet or
placed on the reusable bottle, they can be enjoyed
capsule?
anywhere including in the mountains or on an airplane.
Yes. The efficacy of vitamin C obtained from the Nutrilite®
Phyto2GO™ Immunity Drink Twist Cap is equal to that
from the same amount of vitamin C from a dietary
supplement tablet or capsule.

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