Professional Documents
Culture Documents
LEADERSHIP
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Difference between a Manager & a Leader:
Manager
In a broader sense is a person who is given the responsibility to manage a group
of people and who is responsible for any actions or achievements of that group.
A manager is the one who keeps in touch or answers to the higher authority
regarding the progress or drawbacks of his team although he or she is not in direct
contact with the team at all times.
Some of the qualities that can be considered which defines a manager are:
Creativity
Mentoring
Implementing tactics
Problem solving skills
Disciplined
Clear communication
Positive attitude
Assessing performance of the team
LEADER
Leader is the person who is in direct contact with a team or a group of people who
works under instructions communicated by the manager.
Leader has the ability to make a group of unproductive and unorganized
individuals to a completely functioning and efficient group of high performing
individuals.
Although it is the leaders responsibility to cater with the rules and policies
conveyed by the manager.
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It’s of absolute importance to a leader to listen and address the concerns and
shortfalls of his team when it comes to the mental health and motivation required
for the better functioning of his team.
Some of the qualities of a leader are:
Having courage
Honesty with his group
Sharing a vision with his team
Listening skills
Giving praise for a good work
Being determined
Developing strategy
Developing successors
Motivating others
Working alongside team members
Taking responsibility for mistakes
Giving instructions and feedback
Identifying the need for action
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(Employee Motivation – New Secrets, 2010)
Motivation
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Link between Leadership and Motivation
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Management structure onboard:
MASTER
CHIEF CHIEF
OFFICER ENGINEER
ETO
ETO
BOATSWAIN FITTER
OILER
AB
OS WIPER
CH. COOK
2ND COOK
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The effect of this management structure on the onboard dynamics:
This is a layout of the management structure that existed onboard a container carrier
vessel.
The management style that existed in this vessel can be compared to theory “X”,
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Crew often falls prey to fatigue, inefficiency which could attract accidents, near misses
and bad reports.
Conduct onboard a vessel is one of the important parts of the agreement that each
seafarer has to be aware of.
Every seafarer is bound by the Merchant Navy Code of Conduct when they sign their
contract papers. The actions of a seafarer are governed by this code of conduct.
It is an Agreement between:
• Nautilus International
• RMT
• UK Chamber of Shipping
The code of conduct underlines the general conduct expected from seafarers with
regard to their duties onboard a vessel in normal conditions, emergency conditions as
well as general conduct towards crew members and others.
Special instructions are considered regarding the gross misconduct and which type of
conduct may be considered a Gross Misconduct. For example: assault, sexual
misconduct, smuggling etc.
Disciplinary actions are taken against those who engage themselves in misconduct.
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Immediate suspension- if the severity of the misconduct is taken into consideration and
found Gross misconduct, that may lead to immediate suspension or dismissal depending
on the master’s decision.
Informal warning
Formal warning
Written warning
Final warning
Dismissal from the ship
In some cases dismissal from the ship may be followed by the dismissal from the
company which also depends on the severity of the misconduct.
Having to execute a huge list of tasks and daily routines, communication is probably the
most important part of the whole system. Being able to develop a good communication
skill would be one of the best qualities of manager or a leader. However this is not an
easy thing to do. The success of a vessel, its activities and its management comes from
a good team work of the crew and the managers at the same time. Being able to
understand the members of this team and choosing the type of communication that
would affect the team’s outcome is the challenge that has to be achieved. A team may
be up against an idea (defensive) or may go with it (supportive). For a manager or a
leader to understand the limitations of his or her team, its is important to let the team
communicate with the manager of a leader through feedbacks and meetings where the
team can layout their opinions and ideas. This would enable the leader or a manager to
make sure that a goal or an aim is achieved efficiently but not at the cost of his or her
team’s interests. When it comes to communication its important to be a good listener
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too because without listening it is impossible to understand what message the other
person is try to convey.
(bvex)
Verbal
A good example of a verbal communication is two persons talking. At this point
they share their ideas or opinions with each other
Non-verbal
There are many different types of non-verbal communication.
Written,printed,typed etc..
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Part 2
The scenario used in the role play displayed the wrong management methods used on
a vessel navigating in the North Atlantic. On the bridge the second officer who is tired
and sleepy is waiting for chief officer who is always late for his watch. On a watch it is
vital that the watch keeper do his duty without fail. Being tired while on watchkeeping
duty will hinder the execution of a proper watch and may lead to accidents. The
character displays an officer who is not well rested for his duty. Second officer should
have been well rested and it was his responsibility to hand over the watch properly to
the chief officer. When he noticed that chief officer was under the influence of alcohol,
he should have never handed over the watch and should have taken appropriate action.
The chief officer who was under the influence of alcohol and was late for his watch.
Chief officer is the safety officer onboard the vessel. In this scenario chief officer did not
care about the safety of his vessel and is wrong by the law. And when the second
officer did not hand over his watch properly failed to stop him and ask him for a proper
hand over. Since the vessel was in north atlantic they officers should have been more
cautious regarding the weather reports and proper navigation.
The lookout was always standing in one corner ofthe bridge was busy playing games on
his phone. Phones are a distraction to a good watch keeping should never be used
during watch nor should be carried to the bridge. The lookout should always be able do
the job properly as it is vital for a safe navigation.
Team performance
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He did a good job displaying the faults of the chief officer in the scenario. It was
evident from his act that the chief officer was not in a position to take over a watch. His
entrance to the scene was at an appropriate time and did a great job.
2nd officer was played by myself. He was able to display that he was tired as well as not
happy about chief officer being late all the time. He was also able to display bad
management.
The LookOut was played by Mr. Sreekumar. The use of mobile phones can affect the
navigational equipments performance and must not be allowed on the bridge. He was
able to display the characters faults while doing a watch.
Employee Motivation – New Secrets. (2010, AUGUST 13). Retrieved from accidental hr manager:
http://accidental-hr.com/managing/employee-motivation-new-secrets/
The K20 Center for Educational and Community Renewal. (n.d.). Retrieved from k20center university of
oklahoma: http://k20center.ou.edu
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Contents
Part 1
Leadership.............................................................................1
Manager ................................................................................2
Leader ................................................................................3-4
Motivation .............................................................................5
Link between leadership and motivation..............................6
Management structure......................................................... 7
The effect of this management structure on the onboard dynamics
………………………………………………………………………….8-9
Conduct onboard a vessel................................................9-10
14
Importance of effective communication onboard a vessel....
........................................................................................10-11
Part 2
Roleplay analysis.................................................................12
Team performance..........................................................12-13
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Introduction
16
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