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FROM NAY

TO YAY
Lesson Learnt from Gillette India
andi.Firmanata@nyu.edu
About Gillette India
Gillette India only occupied 20% market share ever since established in India

1901 1984 1997 2004 2009

FOUNDED ESTABLISHED MERGED LAUNCHED LAUNCHED


Gillette was Gillette was Gillette India was Gillette MACH 3. India Shaving
founded in Boston started business merged with Worldwdide Hero Movement. The
US in India through Duracell product for Gillette result was
joint promotion but unable to disruptive
with local compete with
company traditional razor
Facts about India
India is BIG Market

#2 Most Populated Country


That’s a lot of people

1,25 Billion people


That’s a big market

650 million male (52% Population) India


That’s a big market for men grooming product

#160 GDP Per Capita


Low Purchasing Power Parity (PPP)

Source: CIA WordFacts


“and massive
moustache”
The Big
Strategy
Strategy 1: Be distruptive
Gillette India Launched Shave India Movement

• Influenced the Buyer: WOMAN


• Conducted Intensive Research: 70% Woman love
shaved man
• Launched Shave India Movement :
1. India Votes: Shave or No Shave
2. Woman Against Lazy Stubble
• Wide Coverage Nationally
• Celebrity Endorsement
Strategy 2: Create HERO SKU
Create INDIA Specific SKU: Gillette Guard

What Indian Male wants What Gillette Created


• More affordable price Launched Gillette Guard
compare to traditional razor • Simplified design: less blade
• Safety First (prevent from • Additional feature:
frequent cuts) 1.Safety comb,
2.Hang Hole
• Easy to Use
• Priced at 35 cent
Stategy 3: 360 Campaign
Integrate Marketing and sales in all level

• Created PR Stunt:
1. Guinness World Record Breaking
2. Ripley Believe it or not Museums
• Conducted Trade Marketing promotion in last
three feet:
1. Experience Booth
2. Mall roadshow (Brand Activation)
• Social Media campaign
LET’S REVIEW
THE RESULTS

763,000 40%
hits on google search Market Share growth
2of 3 razors
Gillette Guard accounted for
two out of three razors sold

2,5 Million 500% in India in 2013

Worth media coverage Sales Growth


THANKS
Let’s see a video
Resources
∎ https://www.cia.gov/library/publications/the-world-factbook/geos/in.html
∎ http://useconomy.about.com/od/glossary/g/Gdp-Per-Capita.htm
∎ http://www.moneycontrol.com/company-facts/gilletteindia/history/GI22
∎ http://www.ft.com/intl/cms/s/0/8da786b8-37e7-11e3-8668-
00144feab7de.html#axzz3z1u9XSOj
∎ http://www.businesstoday.in/lbs-case-study/gillette-innovated-improved-its-
market-share-in-india/story/204517.html
∎ https://www.youtube.com/watch?v=DrXu-q5EOEQ

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