Muhammad Arshad

e-mail: aadiyat@gmail.com
Mobile # 00971567010313

To
Human Resource Department
United Arab Emirates

Sub: Application for a position of “Arabic and English interpreter” Arabic help desk engineer, Arabic
HR manager , Arabic editor, Arabic middle East Business promoter, Arabic e- Marketing ,country
Manager.

Dear Sir/Madam,

Thank you very much for providing an opportunity with your company.

I would like to introduce myself as a “Arabic English interpreter” with a solid work experience of 8 years as
an Arabic and English interpreter ,help desk Manager in different organization specially on Etv Urdu for five
years.
Thank you so much for taking out time to go through my resume. I am looking forward to hear from you
soon, should you need any clarifications I may be contacted on 00971567010313

Sincerely,

Muhammad Arshad
Muhammad Arshad Dubai, U.A.E.
Business Development Manager aadiyat@gmail.com
MBA (Marketing & HR), B.A. Mob no: 00971567010313

Executive profile -----------------------------------------------------------------------------------------------------------------------------------

Education, Training and Management courses:

⇒ M. Phil in International Business Management : 2010 (pursuing)

⇒ Masters in Business Administration (Marketing & HR): 2006 – Kensington University, U.S.A.

⇒ B.A. (Arabic) : 2008 – University of Chennai - India

⇒ B.A. (Arabic and shariah and heeds specialization) : 2003 – Madina University, Saudi Arabia (Royal Invitation 4
year Scholarship).
Memorized the Holy Quran, has completed secondary school from the University of Dar us Salaam,
Umerabad, Tamil Nadu, India. Graduated in the Field of Hadees-e-Shareef from the Islamic
University in Madinah Tayyibah, Saudi Arabia, and received a Master's degree in Business
Administration )MBA), Master of Philosophy in Business Administration from ICBM College, Affiliated
to Kensington University, California, United States of America.

Television & Media Handling:

• ETV –
Handles Q/A live in Arabic, English and Urdu 165 episodes ,four years experience,Relayed in 52 countries of the
world.
• Interviews on different Channels: Interviewed by BBC world services, Qatar Radio, Sharjah Channel,
NTV(Nepal), ABC(Nepal), India’s Govt Channel - Doordarshan , HMTV, ZEE TV Punjab and relayed English and
Arabic Lectures in various countries.
• Interviewed by BBC on the topic Economic Growth in Corporate World.

Achievements in the shortest course in Arabic language for non-Arabic speakers, "For a
period of ten days" :

Developed curriculum to teach Arabic to non- Arabic speakers, especially for university
level students of contemporary Education, Inshallah, the student will be able to speak the
Arabic language and understand basics of the Holy Quran directly , without the help of any
translation.
Professional Experience

2009 to present
Business Development Manager, Middle East
SDRL Pharma Company Bangalor ,India
Star Drugs and Research Laboratories Ltd.,(SDRL) is an emerging pharmaceutical company with proven
capabilities in parenteral manufacturing. Established in the year 1995 as an exclusive facility for Small Volume
Parenterals, SDRL has developed into a progressive and quality conscious organization serving the
pharmaceutical needs of diverse markets across the globe. The Company is managed by a team of experienced,
qualified and competent professionals.

2008 – 2009
Business Development Manager, Middle East
EFOX Systems, Hitech City, Hyderabad, India.
Meeting business challenges and maintaining high operational efficiency is a continual process requiring the
expertise and services of a company that is totally committed to ensure the successful achievement of your
company’s growth vision. Enterprise Business Solutions empower companies to face ongoing external
challenges, more so in the present day’s ever changing business dynamics of the global IT world.

Broad scope of responsibilities included product training, strategic market planning, business development, sales
forecasting, marketing and presentations.

Marketing
• Involved in all aspects of marketing, including, planning, advertising; promotion; public/media relations; product
development; distribution; sponsorships and research.
• Assist the marketing manager in executing the marketing plan.
• Responsible for CRM, design of collaterals and product development.
• Perform market research to source new contacts and projects.
• CRM- Manage and update customer and contact database.
• Executed targeted marketing plans, segment customers and contacts based on market segment, division,
location, purchase value, profit per customer and frequency of purchase.
• Market analysis and product displays (seasonal promotions as well as permanent display of products),
• Prepare customer satisfaction level reports based on customer satisfaction surveys performed.
• Co-ordinate with production department to organize product sample preparation.
• Conceive and develop newsletters to target specific segments.
• Determining marketing / consumer research objectives with regard to existing / new products.
• Initiating Market Research and integrating research findings to product plans.
• Prepare and update Marketing calendars to ensure consistency with brand’s strategic direction
• Source, record and report marketing opportunities for our products including exhibitions, seminars, sponsorships
and advertisements.

Advertising
 • Ensure clarity and uniformity of all forms of communications to consume
• POS (Point of Sale) displays (posters, danglers, wobblers and shelf talkers).
• Develop reactive as well as proactive advertising campaigns to reinforce our brand supremacy.
• Source, record and report marketing opportunities for our products including exhibitions, seminars, sponsorships
and advertisements.
• Liaise with retail partners and 3rd parties on all above and below the line media

Public Relations
• Develop and execute public relations strategy for brands and supports marketing and promotional activities and
also maintaining excellent relationships with key members of the press and collaborate closely with them to create
exciting and innovative public relations
• Strategize and maintain yearly calendar of PR activities which will include news release, features, briefings, press
conferences, interviews, openings etc

• Event management including exhibitions, seminars and presentations.

Training

• Deliver commercial product training and business skills training to dealer organization
• Proactive collaboration with platform Marketing Managers and Technical Training Group to monitor product
evolution and update Product Info and Training Documentation
• Proactive collaboration with Sales Team in the Markets to identify and satisfy local training need
• Coordinate the activity of external suppliers in preparation of product literature ensuring the objectives of
timing and cost
• Act as the senior trainer responsible for providing support to new trainees through mentoring, observation,
and feedback.
• Conduct Train-the-Trainer courses and Product Sales Training for internal salespeople as well as dealer
representatives.
• Design instructional workbook materials used in training including hands-on experiences, worksheets, review
games, course objectives, and course agendas.
• Create documentation for new versions of products and new products, report bugs to R&D, develop a “wish
list” of product enhancements, and report back to R&D on problem areas for users.

Budget
· Annual Store Business Review Presentation
Key Accomplishments:

• Consistently met the deadlines as prescribed by the top management.

• Established accurate management reporting
• Worked in aggressive & pressurized conditions
2006 – 2007

Arabic Help Desk Engineer

Semantix India Software Technologies, Hyderabad, India

• Arabic Translator with excellent keyboard skills

• Translated semantix website in Arabic profiles and presentations e learning , campus management ,mobile services
and semantix profile.
• Translated articles from Arabic news papers to english
• Logistical support to business development group
• Dealing with Arab businessmen
• Translated prominent websites and softwares
• Compiled profiles of many companies in Arabic
• Contributed support in developing business in Arab countries
• Demonstrated ability to quickly diffuse heated customer situations
• Provided a leadership role in a team environment
• Supported other team members and facilitated in creating a stress reduced atmosphere
• Trained others in the use of applications and in technical support methods
• Excellent troubleshooting and logical problem solving skills
• High level of written and oral communication skills
• Creative ability to solve unusual or difficult problems
• Demonstrated ability to meet deadlines, and set priorities

Key Accomplishments:

• Consistently met deadlines while demonstrating strong analytical and problem-solving skills to achieve
corporate objectives.
• Efficiently worked in dynamic situations

Jul 2006 – Nov 2006

Arabic Support Specialist , HVO Tech, Hyderabad, India

• Translated prominent websites and softwares

• Translated hvotech website in arabic
 • Compiled profiles of many companies in Arabic
• Contributed support in developing business in Arab countries
• Closed many deals with Arab companies
• Responsible for good relations with Arab customers

2003-2006

worked as a Free lancer for Arabic English translation

IT Tools
Ms-Power Point
Ms-Word
Corel Draw, Photoshop, web designing, webhosting, animation.

Personal Information
Birth Date:25-01-1978 Gender: Male Passport No.: G3836389

Age: 31 Nationality: Indian Visa Status: Visit