Continuing Airworthiness Management Maintenance Organization Exposition (CAMMOE

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Date: 4th Augu st,2016
To,
The QA Director
V airtines Corporation
"pui
Kathmandu. Nepal
Sub: AQPr1,'"! nf CAMMOE Issue 01 Re
. Dear Sir,
This is in reference 1', ]'rrrrr letter Ref.: QA/CAAN/2O161190 dated l0'h July
20l6,regarding above sub.ieci i '1er.
Please find attachecl hr:'' ":'h &pproved copy of CAMMOE Issue 01 Revision 05
dated July 2016 for your neerr" ' \ r r!'i1osg.
Thanking You,
Er. Sfmrat Pradhan

Sr. Officer
Airworthiness Inspection T)iv i :' r 'r
Flight Safety Standards f)c1;rr'' ":t
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CONTINUING AIRWORTHINESS MANAGEMENT

MAINTENANCE ORGANIZATION EXPOSITION
(cAMMOE)
Approved by: CAA, Nepal Approval No:

Date:
NEPAL AIRLINES CORPORATION

I(ANTIPATH
KATHMANDU, NEPAT
TEL: 977 -L-447354L
FAX: 977-L-447O768
E-MAIL : qafs@ nac.com.np
DATE: JULY 2016

RIVISION: 05
I
f*tr.?,$fs$,iffi
GENERAL MAINTENANCE ORGANIZATION EXPOSITION (CAMMOE)
I. TABLE OF CONTENTS Page No.
I. Table of Contents 1-5

II. Approval 6
III. Record of Revision 6
IV. Identification of Revision 7
V. Highlight of Revision 8-9
VI. List of Effective Pages 10-12
VII. Cross References 13-16
VIII. Distribution 16
IX. List of Abbreviation 17-18
X. Purpose of CAMMOE 19
XI. Access to Facilities 20
Part -0 GENERAL ORGANIZATION
0.1 Corporate Commitment by the Accountable Manager

0.2 General Information
0.3 Management Personnel
0.4 Management Organization Chart
0.5 Notification procedure to the civil aviation authority regarding changes to the Organization
0.6 Continuing Airworthiness Management Exposition Amendment Procedures
0.7 Facilities
Part – 1 MANAGEMENT
1-1 Corporate Commitment by Accountable Manager

1-2 Safety and Quality Policy
1-3 Management Personnel
1-4 Duties and Responsibilities of the Management Personnel
1-5 Management Organization Chart
1-6 List of Certifying Staff
1-7 Manpower Resources
1-8 General Descriptions of the Facilities at each address intended to be Approved
1-9 Organization Intended Scope of Work
1-10 Notification Procedures to the Competent Authority regarding changes to the Organization’s
Activities/Approval/Location/Personnel
1-11 Exposition Amendment Procedures
Part – 2 MAINTENANCE PROCEDURE
2-1 Supplier Evaluation and Subcontract Control Procedure

2-2 Acceptance/Inspection of Aircraft Components and Material from Outside Contractors
2-3 Storage, Tagging and Release of Aircraft Components and Material to Aircraft Maintenance
Issue: 01 Revision: 04 December 2015 Page 1

2-4 Acceptance of Tools and Equipment

2-5 Calibration of Tools and Equipment
2-6 Use of Tooling and Equipment by Staff (including alternate tooling)
2-7 Cleanliness Standards of Maintenance Facilities
2-8 Maintenance Instructions and Relationship to Aircraft / Aircraft component Manufacturers’
Instructions including updating and availability to Staff.
2-9 Repair Procedure
2-10 Aircraft Maintenance Program Compliance
2-11 Airworthiness Directives Procedure
2-12 Optional Modification Procedure
2-13 Maintenance Documentation in use and Completion of same
2-14 Technical Record Control
2-15 Rectification of Defects arising during Base Maintenance
2-16 Release To Service Procedure
2-17 Records for Operator
2-18 Reporting Defects to CAA, Nepal / Operator / Manufacturer
2-19 Return of Defective Aircraft Components to Store
2-20 Defective Components to Outside Contractors
2-21 Control of Computer Maintenance Record Systems
2-22 Control of Man-Hour Planning Verses Scheduled Maintenance Work
2-23 Control of Critical Tasks
2-24 Reference to Specific Maintenance Procedures
2-25 Procedures to detect and Rectify Maintenance Errors
2-26 Shift Task Handover Procedures
2-27 Procedures for Notification of Maintenance data inaccuracies and ambiguities to the Type
Certificate Holder.
2-28 Production / Maintenance Planning Procedures
Part – L2 Additional Line Maintenance Procedures
L2.1 Line Maintenance Control of Aircraft Components, Tools, Equipment etc.

L2.2 Line Maintenance Procedures Related to Servicing / Fuelling / De-icing etc
L2.3 Line Maintenance Control of Defects and Repetitive Defects
L2.4 Line Procedure for Completion of Technical Log
L2.5 Line Procedures for Loan Parts
L2.6 Line Procedure for Return of Defective Parts Removed from Aircraft
L2.7 Line Procedure Control of Critical Tasks
Part - 3 QUALITY SYSTEM PROCEDURES
3-1 Quality Audits of Organization Procedures

3-2 Quality Audit of Aircraft
3-3 Quality Audit Remedial Action Procedure
3-4 Certifying Staff Trainings and Category B1 and B2 Support Staff Qualifications & Training
Procedures
3-5 Certifying Staff and Category B1 and B2 Support Staff Records
Issue: 01 Revision: 00 September 2013 Page 2

3-6 Quality Audit Personnel

3-7 Qualifying Inspectors
3-8 Qualifying Mechanics
3-9 Aircraft / Aircraft Component Maintenance Tasks Exemption Process Control
3-10 Concession Control for Deviation from Organizations’ Procedures
3-11 Qualification Procedure for Specialized Activities such as NDT
3-12 Control of Manufacturers’ and Other Maintenance Work Teams
3-13 Human Factors Training Procedures
3-14 Competence Assessment of Personnel
3-15 Safety Management System
Part - 4 CONTRACTED OPERATORS (RESERVED)
4-1 Contracted Operators

4-2 Operator Procedure and Paperwork
4-3 Operator Record Completion
Part - 5 APPENDICES
5-1 Sample Documents

5-2 List of Sub-Contractors
5-3 List of Line Maintenance Location
5-4 List of Part – 145 Organizations
Part- 6 CONTIUNING AIRWORTHINESS MANAGEMENT PROCEDURES
6.0 Continuing Airworthiness Management Procedures

6.1 Aircraft Technical Log Utilization and Minimum Equipment List Application
6.2 Aircraft Maintenance Programme- General
6.3 Time and Continuing Airworthiness Records: Responsibilities, Retention and Access
6.4 Accomplishment and Control of Mandatory Requirements for Airworthiness
6.5 Analysis of the Effectiveness of the Maintenance Program
6.6 Non-Mandatory Changes (Modification) Embodiment Policy
6.7 Major Change (Modification) Standards
6.8 Defect Reports
6.9 Engineering Activity
6.10 Reliability Programs
6.11 Pre Flight Inspections
6.12 Aircraft Weighing
6.13 Check Flight Procedures
6.14 Sample of Documents, Tags and Forms Used
6.15 Leasing of Aircraft
6.16 Special Inspection Requirements
6.17 Continuing Airworthiness Quality System
6.18 Contracted Maintenance

Part- 9 AIRWORTHINESS REVIEW PROCEDURES
9.0 Airworthiness Review Procedures

9.1 Airworthiness Review Staff
9.2 Airworthiness Review General Procedures
9.3 Review of Aircraft Records
9.4 Physical Survey

RESERVED

II. Approval
The two copies of this CAMMOE along with Application for Approval and required fee shall
be submitted to Civil Aviation Authority of Nepal here-in-after called CAA, Nepal for their
review/verification and approval. On their review/verification, if CAA Nepal satisfies itself
that requirements provided in NCAR 145 are complied with and formally accept personnel
as stipulated in NCAR 145. A. 30 (a) & (b), it issues Maintenance Organization Approval
Certificate CAAN Form 3 which includes Approval schedule with all the approval ratings.
Any finding raised during verification by CAA, Nepal shall be corrected before issuance of
Form 3. The NCAR -145, Form 3 Approval Certificate shall remain valid and renewed at each
1 year interval.
III. Record of Revision
This Manual is controlled by Director, Quality Assurance & Flight Safety and is responsible
for revising and distributing to all holders as per distribution list. It’s the responsibility of
manual holder for updating their copies upon receipt of revised pages from QA. While
entering revision, Revision issue date and insertion date in the Log of revision, it should be
duly signed by staffs who insert the revision. Superseded pages at the time of revision shall
be removed and discarded immediately to avoid any confusion.
Acknowledgement of the receipt of the revision from QA shall be sent through signed copy
of ‘Manual Transmittal Sheet’ to QA.

kLl;.'dit' Ney,*rN
,illr +..,4rr#fi*:g CONTINUING AIRWORTHINESS MANAGEMENT
G EN ERAL MAINTENANCE ORGANTZATION EXPOSITION (CAMMOE)
ru Identification of Revision:
Each Revision will be identified by Part, Section & page. A Vertical bar shall be placed
at the
right hand margin opposite the Section where the revision is made. However, typing
correction and minor changes are exempted from this requirement. All revisions
to this
manual require approval from CAA Nepal before they become effective except
those
covered under indirect approval as per the chapter NCAR- I4S.A.7 0(C).
Revision Date Insertion Date Signature
Septemb er,2013
November,2014
f une ,201,5
August, 201,5
December,2015
Issue: 01 Revision: 04 ,. December 2015

, Paoe
/{
og . npe il. ealC,
CONTINUING AIRWORTHTNESS MANAGEMENT
MAINTENANCE ORGANIZATION EXPOSITION (CAMMOE)
V. Highlight of Revision
After each revision of this CAMMOE, Highlight of Revision will detail all changes of each
page/section/part of the CAMMOE.
1. Highlight of CAMMOE Issue 01 Revision 05
s/N ITEM Action taken ]ustification/Reason

for
1 0.1 A paragraph regarding CAMO As recommended by NAC
being a part of Air Operator PAI.
Certificate is added for
clarification.
2 L.9 APU of 4320 and MA60 are As per the change in
added. capability.
Wheel & Brake of 4320 and
MA60 is added.
3 2.9.2.2 NOTE L and NOTE 2 is added for As pointed out during
resolving ambiguity. Airworthiness Part M
audit by PAI.
4 2.L0.2.3 A new item is added regarding To include 'instruction for
the basis for maintenance continuing airworthiness
program revision. issued by STC' in
maintenance program
revision.
5 2.L8.2.2 Internal Occurrence reporting To specify the form for
form and form for defect reporting.
reporting to CAAN is mentioned.
6 5.1.3 Revision number of form To indicate change in
changed. form.
7 5.L.4 New item, CAAN Approval To comply with NCAR
Number is added. M.A.B01 (0 3.(i)
B 6.2.9.1 A new item is added for the To comply with NCAR
development of maintenance M.A.302 d) (iil
program.
9 6.4 Procedure for Operational To comply with NCAR

Directive with Airworthiness M.A.301 s. (ii)
Impact is added.
L0 6.1,L Procedure and requirement for To comply with NCAR
pre-flight inspection is revised. M.A.201 al
Issue: 01 Revision: 05 July 2076 Page B

q&eld Nepat
W,4-lrlinp.s. CONTINUING AIRWORTHINESS MANAGzuTTUT
Intentionally Left Blank
Issue:01 Revision: 05
luly 2016 Page 9
CONTINUING AIRWORTHINESS MANAGEM
MAI NTENANCE ORGAN IZATION EXPOSITION (CAM
MOE)
VI. List of Effective pages
Approv*rt b.y..!
Issue: 01 Revision: 05
luly 2076 Page 10
CONTINUI NG AI RWoRruIr,r rss MANAGTT,TF
GENERAT MAINTENANCE ORGANTZATION EXPOSITION
(CAMMOE)
Apcrcved by:
Issue: 0L Revision: 05
luly 2016 (,^.,q".,l Page 1L
;;i; o{-t,
fi.wt€
CONTINUING AIRWORTHINESS MANAGEMM
Part 4 Contracted Operators- Part 5 continued.... Part 9 Airworthiness Review

Procedures
L 29 L
2 30 June 2075 02 2
3 31 fune 2015 02 3
4 32 4
33 5
6
Part 6 C, ontinuing Airworthiness 7
Manaser ment Prneerlrrra.
?art 5 Appendices 1
B
1 2 Aue 2015 03 9
2 Iulv 201,6 05 3 10
3 Aue 2015 03 4 17
4 luV 201,6 05 5 12
5 6 Iulv 201 5 05 13
6 7
7 B lune 2075 02
B 9 Nov 201-4 01 Part L2 Additional Line
Maintenance procedures
9 10 IUW 2016 05 1,
10 71 2
71, 72 3
72 13 4
13 L4 5
14 15 6
15 1,6
7
L6 1,7
B
17 1B luly 201,6 05 9
1B 19 ulv 2076 05 10
T9 20 1.7
20
21 L2
2L 22 13
22 23 1,4
23 24 15
24 25
25 26
26 27
27
2B
,; t':"C f; hi
{i:i,e,boq
s;,,r,i
!6U. nW.
luly 201,6 Page 1,2
VII. Cross Reference
CAMMOE to PART – 145/ PART M Requirements
CAMMOE Description PART 145.A _

Chapter Requirements
I Table of Contents 70(a)
II Approval
III Records of Revision 70 (a)
IV List of Effective Pages 70 (b)
V Cross References 70(a)
VI Distribution List 70(a)
VII List of Abbreviation
VIII Purpose of MOE 70(a)
IX Access to Facility 70(a)
0.1 Corporate Commitment by Accountable Manager
0.5 Notification Procedure to the Civil Aviation Authority
Regarding Changes to the Org.
0.6 Continuing Airworthiness Management Exposition
Amendment Procedures
1.1 Corporate Commitment by Accountable Manager 70(a)1
1.2 Safety and Quality Policy 65(a), 70(a)2
1.3 Management Personnel 30(a)3, 70(a)3
1.4 Duties and Responsibilities of the Management Personnel 30(a,b), 70(a)4
1.5 Management Organization Chart 30(a)1, 70(a)5
1.6 List of Certifying Staff 35(j), 70(a)6
1.7 Manpower Resources 30(d), 70(a)7
1.8 General Descriptions of the Facilities at each address 25(a),(b), 70(a)8
intended to be Approved
1.9 Organization Intended Scope of Work 70(a)9
1.10 Notification Procedures to the competent Authority regarding 70(a)10, 85
changes to the Organizations
Activities/Approval/Location/Personnel
1.11 Exposition Amendment Procedures 70(a)11, 70(c)
2.1 Supplier Evaluation and Subcontract Control Procedure 65(b), 75(b)
2.2 Acceptance/Inspection of Aircraft Components & Material 42(a), 65(b)
from outside Contractors
2.3 Storage, Tagging and Release of Aircraft Components & 25(d), 65(b)
Material to Aircraft Maintenance
2.4 Acceptance of Tools & Equipment 40(a),(b), 65(b)
2.5 Calibration of Tools & Equipment 40(b), 65(b)
2.6 Use of Tooling and Equipment by staff (including alternate 40(a), 65(b)

tools)
2.7 Cleanliness Standards of Maintenance Facilities 25(a-d), 65(b)
2.8 Maintenance Instructions and Relationship to Aircraft / 45(a),(b),(d),(f),(g),
Aircraft component Manufacturers’ Instructions including 65(b)
updating and availability to Staff.
2.9 Repair Procedure 45(a),(b),(c), 65(b)

2.10 Aircraft Maintenance Program Compliance 45(c), 65(b), 70(a)12
2.11 Airworthiness Directives Procedure 45(a),(b),(g), 65(b)
2.12 Optional Modification Procedure 45(a),(b),(g), 65(b)
2.13 Maintenance Documentation in Use and Completion of Same 45(a),(e), 65(b),
70(a)12
2.14 Technical Record Control 55(a), 65(b), 70(a)12
2.15 Rectification of Defects arising during Base Maintenance 45(a),(b),(c), 55(b),
60(a)
2.16 Release to Service Procedure 50(a),(b),(d),(f), 65(b),
75(e)
2.17 Record for Operator 55(b), 65(b), 70(a)12
2.18 Reporting Defects to CAA, Nepal/Operator/Manufacturer 60(a-e), 65(b), 70(a)12
2.19 Return of Defective Aircraft Components to Store 25(d), 65(b), 70(a)12
CAMOE Description PART 145.A _
Chapter Requirements
2.20 Defective Component to Outside Contractors 65(b), 70(a)12, 75(b)
2.21 Control of Computer Maintenance Record System 55(c), 65(b), 70(a)12
2.22 Control of Man-Hour Planning 30(c)
2.23 Control of Critical Tasks 65(b)
2.24 Reference to Specific Maintenance Procedure 65(b)
2.25 Procedures to Detect and Rectify Maintenance Errors 65(b)
2.26 Shift Task Handover Procedures 47
2.27 Procedures for Notification of Maintenance Data 45
Inaccuracies & Ambiguities to the Type Certificate Holder
2.28 Production / Maintenance Planning Procedures 47
L2.1 Line Maintenance Control of Aircraft Components, Tools, 65(b), 42(a)
Equipment etc.
L2.2 Line Maintenance Procedures Related to Servicing / Fueling 65(b)
/ De-icing etc.
L2.3 Line Maintenance Control of Defects and Repetitive Defects 65(b)
L2.4 Line Procedure for Completion of Technical Log 50(a),(b), 65(b)
L2.5 Line Procedure for Loan Parts 50(f), 65(b)
L2.6 Line Procedure for Return of Defective Parts Removed from 42(a), 65(b)
Aircraft
L2.7 Line Procedure Control of Critical Tasks 65(b)
3.1 Quality Audits of Organization Procedures 65(b),(c), 70(a)12
3.2 Quality Audit of Aircraft 65(b),(c), 70(a)12
3.3 Quality Audit Remedial Action Procedure 65(b),(c), 70(a)12

3.4 Certifying Staff Trainings & Category B1 & B2 Support Staff 30(e),(g),(h),(i), 35(a-i)
Qualifications Procedures
3.5 Certifying Staff and Category B1 & B2 Support Staff Records 35(j-m)
3.6 Quality Audit Personnel 30(e), 65(c)
3.7 Qualifying Inspectors 30(e),(g),(h),(i), 35(a-i)
3.8 Qualifying Mechanics 30(e)
3.9 Aircraft / Aircraft Component Maintenance Tasks 65(b)
Exemption Process Control
3.10 Concession Control for Deviation from Organizations 65(b)
Procedures
3.11 Qualification Procedure for Specialized Activities such as 30(f),(e)
NDT
3.12 Control of Manufacturers and Other Maintenance Work 65(b)
teams
3.13 Human Factors Training Procedures 30(e), 35(d-f)
3.14 Competence Assessment of Personnel 35(d-f)
3.15 Safety Management System 65(d), 70(d)
4.1 Contracted Operators 70(a)13,(b)
4.2 Operator Procedures and Paperwork 65(b)
4.3 Operator Record Completion 65(b)
5.1 Sample Documents 55(a)
5.2 List of Sub-Contractors 30(i), 70(a)14,(b), 75(b)
5.3 List of Line Maintenance Location 70(a)15,(b), 75(d)
5.4 List of Part-145 Organizations 70(a)16,(b), 75(d)
NCAR Part M
6.1 Aircraft Technical Log Utilization and MEL Application M.A.306,307,403
6.2 Aircraft Maintenance Program M.A. 302
6.3 Times and Continuing Airworthiness Records M.A.305,306,307,614,714
6.4 Accomplishment and Control of Mandatory Requirement for M.A. 301,303
Airworthiness
6.5 Analysis of the Effectiveness of the Maintenance Program M.A. 301(4)
6.6 Non Mandatory Changes (Modification) Embodiment Policy M.A. 301(7)
6.7 Major Change (Modification Standards M.A. 301(6),304
6.8 Defect Reports M.A. 403
6.9 Engineering Activity M.A. 704
6.10 Reliability Programs M.A.302(f), 708(b)(1)
6.11 Preflight Inspection M.A.201,301
6.12 Aircraft Weighing M.A.704
6.13 Check Flight Procedures M.A.704
6.14 Sample of Documents, Tags & forms Used M.A.704
6.15 Leasing of Aircraft M.A.201
6.17 Continued Airworthiness Quality System M.A.712
6.18 Contracted Maintenance M.A.201
9.1 Airworthiness Review Staff M.A.707

9.2 Airworthiness Review General Procedures M.A.710,901

9.3 Review of Aircraft Records M.A.901
9.4 Physical Survey M.A.710
VIII. Distribution
Two printed Original copies of this manual shall be submitted to CAA Nepal for their approval.
Among these two approved copies one will be retained by CAA Nepal, where as remaining one
will be retained at Quality Assurance. One copy (electronic) of this manual shall be distributed
to each third party maintenance with NAC.
External Distribution List
Control No. Holder

ECAMMOE01 CAA, Nepal
Internal Distribution List (Paper Format)
Control No. Holder
ICAMMOE01 Accountable Manager
ICAMMOE02 Dy, Managing Director (Tech)
ICAMMOE03 Quality Manager (Director, QA&FS)
ICAMMOE04 DY. Director, QA
ICAMMOE05 Maintenance Manager (Director, Engineering Dept.)
ICAMMOE06 Dy.Director, Engineering Service& Training Division
ICAMMOE07 Dy. Director, Engineering Planning Division
ICAMMOE08 Dy. Director, Workshop
ICAMMOE09 Dy. Director, Maintenance Division
ICAMMOE010 Dy. Director, Engineering Store & Supply Division
ICAMMOELIB Technical Library
Distribution of Electronic Format
Electronic Copy of Maintenance Organization Exposition (CAMMOE) will be retained at

Quality Assurance. This Copy manual in electronic (PDF) format will be made available on
NAC website: www.nepalairines.com.np and is accessible through corporate e-mail accounts.
Quality Assurance shall manage timely update of this electronic copy on NAC website. Each
third party maintenance contract with NAC will also be provided with this manual.

IX. List of Abbreviations
AD Airworthiness Directives
ADD Aircraft Deferral Defect
AMC Acceptable Means of Compliance
AME Aircraft Maintenance Engineer
AMM Aircraft Maintenance Manual
AMO Aircraft Maintenance Organization
AMP Associated Maintenance Procedure
AMTL Aircraft Maintenance Technician License
AOG Aircraft on Ground
APU Auxiliary Power Unit
ARO Aircraft Repair Order
ATA Air Transport Association
AVL Approved Vendor List
BER Beyond Economical Repair
CAA Civil Aviation Authority
CAMMOE Continuing Airworthiness Management Maintenance Organization
Exposition
CAAN Civil Aviation Authority Nepal
CCL Company Capability List
CMM Component Maintenance Manual
C of A Certificate of Airworthiness
C of FF Certificate for Fitness for Flight
CDL Configuration Deviation List
CMR Certificate of Maintenance Review
CVR Cockpit Voice Recorder
CRS Certificate of Release to Service
CSN Cycle since New
CSO Cycle since Overhaul
DDG Dispatch Deviation Guide
EM Engineering Manual
E&M Engineering & Maintenance
EASA European Aviation Safety Agency
EMMA Equalized Maintenance for Maximum Availability
EO Engineering Order
ERCMM Emergency Response and Crisis Management Manual
ESDS Electrostatic Discharge sensitive Device
ESSD Engineering Store & Supply Division
ESTD Engineering Services & Training Division
FAA Federal Aviation Administration
FAK Fly Away Kit
FOR Flight Operation Rules
HRB Human Resources Budget
IATA International Air Transport Association
ICAO International Civil Aviation Organization

IRM Inspection Repair Manual

KTM Kathmandu
LLP Life Limited Part
LRU Line replaceable Unit
MEL Minimum Equipment List
MOE Maintenance Organization Exposition
MO Maintenance Organization
MOR Mandatory Occurrence Report
MPD Maintenance Planning Division
MRB Maintenance Review Board
MSN Manufacturer Serial Number
MIC Major Item Change
MJO Maintenance Job Order
MMEL Master Minimum Equipment List
NAC Nepal Airlines Corporation
NCAR Nepalese Civil Airworthiness Requirements
NDT Non Destructive Test
NHA Next Higher Assembly
OD Outstanding Defect
OEM Original Equipment Manufacturer
PO Purchase Order
PIREP Pilot Report
PMA Part Manufacturer Approval
QA Quality Assurance
QM Quality Manager
QA&FS Quality Assurance and Flight Safety
R and D Receive and Dispatch
RROH Receiving Report for Overhaul
RRP Receiving Report for Purchase
SB Service Bulletins
SL Service Letter
SMS Safety Management System
SMSM Safety Management System Manual
SOP Standard Operating Procedure
SRM Structural Repair Manual
STC Supplemental Type Certificate
TC Type Certificate
TCA Transport Canada Aviation
TIA Tribhuvan International Airport
TLB Technical Log Book
TSM Technical Support Manual
TSN Time since New
TSO Time since Overhaul
FTL Flight Time Limitation

X. Purpose of CAMMOE
Introduction
Continuing Airworthiness Management Maintenance Organization Exposition (CAMMOE) of

NAC is developed in accordance with the recommendation and requirements of NCAR – 145.
This CAMMOE includes procedures, means and methods with reference to maintenance and
quality assurance of the Organization in order to comply with NCAR - 145 requirements.
Purpose of this CAMMOE is to show to the CAA, Nepal how NAC intends to comply with NCAR-
145 with the facilities, policies and procedures followed by personnel in the Organization while
performing maintenance on aircraft, aircraft components/systems.
Compliance with these Organizational procedures demonstrates compliance with the

requirements of NCAR – 145, which is a prerequisite to acquire and maintain the NCAR –145
and NCAR Part M Approval for NAC.
Structure
CAMMOE has been structured for ease of use as follows:
Part 0 General
Part 1 Management
Part 2 Maintenance Procedures
Part L2 Additional Line Maintenance Procedure
Part 3 Safety and Quality Procedure
Part 4 Contracted Operators
Part 5 Appendices
Part 6 Continuing Airworthiness Management Procedures
Part 9 Airworthiness Review Procedures

XI. Access to Facilities
Director, Engineering Department shall make all necessary arrangements for free access for
personnel from CAA, Nepal to NAC Engineering Facilities. He is also responsible for making
all necessary arrangements for access to Engineering Facilities for any third party
maintenance personnel performing work within the Engineering & Maintenance Facilities.

CONTINUING
AIRWORTHINESS
MANAGEMENT
MAINTENANCE
ORGANIZATION
EXPOSITION
(CAMMOE)
PART 0: GENERAL ORGANIZATION
\ir.grrNepar
W4ri/izrrr-":
CONTINUING AIRWORTHINESS
MANAGEMENT
MAINTENANCE ORGANIZATION
l4IIgsEN E RAL o RGAN tzAlo N EXPOSITION (CAMMOE}
0.1 corporate commitment by the Accountabre

Manager
"ilie
This Exposirion Oufinei organization and procedures for
management of Nepal Airlines continuing ri.*o.thiness
Corporation in line witl'r requirements
G. r:f NCAilpart part
M Sub
continuing Airworthiness Managentent
organizaticln wiil be a part
certificate and the organization itself of NAC Air operator:
is reiponsibre for maintaining
defined in NCAR Part M ancl this airworthiness task as
exposition foi ail ol'its operatecl fleets.
These procedures are approvecl
lry the unclersignecl ancl must be
in order to ensure that all the contiruing compliecl with, as applicable,
airwor:thi*ess activities including
aircraft rnanagecl by Nepal Airlines maintenance for
corp"oration is carriecl out on time
standard. and to an approved
It is accepted that these proceclul'es

do not overlide the necessity of complying
or amended .egulatio, p,hlished by with any new
cAAN from time to time where
regulations Are in con{]icit witir these p.o..,rur.r. these ne* o, amended
It is understoocl that the culAN rvill

approve this orgariization whilst
the procedures are' being fbllowecl. the cA{N js satisfied that
it-is furth.. .,rrd*rstoocr that the
to suspend' vary or revol<e the- continuing- CAAN .ur*u*, the
airwortrrin*r, *uragement approvar right
irilre CAAN has eriirlence thar p.or.ai,.es of the
:ffiil:iXon?,]:JiJi}:'u''' are not roriowed and rhe
It is further unclerstoocl rhat fbr conrrnercial
a.ir trans.port operations the
or the corrti,uinf ai,,wo.thiness iionrg.,nent suspension or
ffi;:fr;J;[::pproval approvar wourd
Signed:
Name: Mr.
l S{.rgat Ratna Kansa}<ar.
Date: . "fi $...t.u,\#[?* 6"
Accountable Manager
[Managing Director)
For and on behalf of Nepal Airlines
Cr:rporation
n
tssue: 01 Revision: 0S
PART O: GENERAL ORGANIZATION
0.2.1 Introduction
A) This CAMMOE is the main reference document for all Maintenance, Continuing
Airworthiness Management and Quality activities of Nepal Airlines Corporation and forms
the basis for NCAR Part M Sub Part G and NCAR-145 Approval for the continuing
airworthiness management and maintenance of aircraft & components. CAMMOE is an also
part of Organization system Manual.
B) This Continuing Airworthiness Management Maintenance Organization Exposition

(CAMMOE) is split into various parts as below:
 Part - 0 General Organization

 Part - 1 Management.
 Part - 2 Maintenance Procedures
 Part - L2 Additional Line Maintenance Procedures
 Part – 3 Quality System Procedures
 Part – 4 Contracted Operator’s Procedures
 Part – 5 Appendices
 Part – 6 Continuing Airworthiness Management Procedures
 Part – 9 Maintenance Review Procedures
C) This CAMMOE is prepared as per guidelines stipulated in NCAR AMC MA 704 and NCAR
145.A.70, for use of all management, maintenance, quality & logistics personnel, associated
with the maintenance and airworthiness of aircraft.
D) Part 0, 6 and Part 9 describes the Continuing airworthiness management arrangement put
in place to comply with Part M Subpart G requirements.
Parts 1 through 5 consist of the CAMMOE under which the organization’s NCAR Part 145
approval is based.
0.2.2 Description of the organization
Nepal Airlines Corporation a scheduled domestic and international operator in Nepal and
uses its own approved Part 145 maintenance organization to satisfy the requirements of
NCAR Part 145. Nepal Airlines Corporation is structured under the management of Mr. Sugat
Ratna Kansakar, Accountable manager and Managing Director. For the complete management
structure refer to the organizations management chart in paragraph 0.4
0.2.3 Relationship with other organization
Nepal Airlines Corporation currently operates independently of any other organizations with
the exception of its own approved Part 145 maintenance organization which provides
maintenance support for fleet of aircraft operated by Nepal Airlines Corporation.
0.2.4 Aircraft Managed-Fleet Composition
The continuing airworthiness of the Boeing B757, Airbus A320, MA60, Y12E and Twin Otter
DHC-6-300 aircraft types are managed by Nepal Airlines Corporation. The registrations of
aircraft can be found in Nepal Airlines Corporation’s current Air Operating Certificate (AOC).
Issue: 01 Revision: 02 June 2015 Page 2

0.2.5 Types of Operation

Nepal Airlines Corporation provides commercial air transport services to various domestic
and international destinations. The details of the operation can be found in Nepal Airlines
Corporation’s current AOC.
0.2.6 Scope of Work
Organization Continuing Airworthiness Management Capability:
Aircraft Type: Engine Type(s): Registration: Managed at Site:

B757-200 RB211-535E4 9N-ACA Kathmandu
9N-ACB Kathmandu
DHC-6-300 PWC PT6A-27 9N-ABU Kathmandu
9N-ABM Kathmandu
9N-ABT Kathmandu
9N-ABX Kathmandu
MA60 PW127J 9N-AKQ Kathmandu
MA60 PW127J 9N-AKR Kathmandu
Y12E PT6A-135A 9N-AKS Kathmandu
Y12E PT6A-135A 9N-AKT Kathmandu
Y12E PT6A-135A 9N-AKU Kathmandu
Y12E PT6A-135A 9N-AKV Kathmandu
A320-200 V2527E-A5 9N-AKW Kathmandu
A320-200 V2527E-A5 9N-AKX Kathmandu
Issue: 01 Revision: 01 November 2014 Page 3

Part M Title NAC Designation Name

Mr. Sugat Ratna
Accountable Manager Managing Director
Kansakar
Director, Continuing Airworthiness Mr. Karna Bahadur
CAMO Manager
Management Department Thapa
Director, Quality Assurance & Flight
CAMO Quality Manager Mr. Rabin Pradhan
Safety
0.3.1 Accountable Manager

The duties and responsibilities associated with this post are held by Mr. Sugat Ratna
Kansakar, Managing Director and he shall have corporate authority for ensuring that all
continuing airworthiness activities can be financed and carried out to the required
standard.
0.3.2 Nominated Post Holder for Continuing Airworthiness activities
The duties and responsibilities associated with the post of Continuing Airworthiness Manager
are currently assumed by Mr. Karna Bahadur Thapa, Engineering Director.
The nominated post holder for continuing airworthiness is responsible for determining what
maintenance is required, when it has to be performed and by whom and to what standard, in
order to ensure the continued airworthiness of the aircraft being operated. He will be assisted
by responsible managers Dy. Director Engineering Planning Division, Dy. Director
Engineering Services & Training Division (ESTD) and Dy. Director Engineering Store & Supply
Division (ESSD) for coordination of continuing airworthiness activities.
The Continuing Airworthiness Manager will complete Form 4 for submission to the CAAN.
0.3.3 Quality Manager
The duties and responsibilities associated with this post are currently assumed by Mr.
Rabin Pradhan Director Quality Assurance & Flight Safety. He will be supported by Dy.
Director Quality Assurance for compliance monitoring activities.
0.3.4 Airworthiness Review Staff

Nepal Airlines Corporation presently does not hold approval for this function and annual
airworthiness review certificate shall be acquired as per provision of NCAR Part M.

0.3.5 Duties and Responsibilities

0.3.5.1 Accountable Manager
The Accountable Manager has the overall responsibility for meeting the requirements of
Part M and is responsible for ensuring that all continuing airworthiness activities can be
financed and are carried out to the standard required by the CAAN.
In particular, he is responsible for ensuring that adequate contractual arrangements exist.
This includes, amongst others, provision of facilities, material and tools, sufficient
competent and qualified personnel in relation to the work to be undertaken. All of this with
a view to ensuring that all due continuing airworthiness activities including maintenance is
performed on time and in accordance with the applicable requirements, regulations and
approved standards and that the aircraft has a valid Certificate of Airworthiness for all
flights undertaken.
0.3.5.2 Continuing Airworthiness Manager
Continuing Airworthiness Manager will ensure that all maintenance is carried out on time
and to an approved standard and will act to ensure that Nepal Airlines Corporation
responsibilities in the following areas are met:
 Ensure the aircraft is maintained in an airworthy condition.
 Ensure any operational and emergency equipment fitted is correctly installed and
serviceable or clearly identified as unserviceable.
 Ensure airworthiness certificate remains valid.
 Responsible for continuing airworthiness of all the aircraft and shall be approved, as a
part of the Air Operator Certificate
 Establishment and development of continuing airworthiness policy, including the

approval of Nepal Airlines Corporation’s maintenance program by CAAN as required by
Part MA.302.
 Ensure the aircraft are maintained as per the CAAN approved Maintenance programme.
 Responsible for granting CAAN access to the NAC facilities and aircraft to determine
continued compliance with NCAR PART M.
 Analysis of the effectiveness of the Maintenance Program as required by Part

M.A.708(b) & Appendix 1 to AMC M.A.302.
 The relationship with the Part 145 maintenance contractor(s) and establishment of a
Maintenance Contract required by Part M.A.201 (h).
 Ensuring that the Quality System required by Part M.A.712 is effective in its application
and any follow up actions required to addressing the findings.
 Approval, by the CAAN of Nepal Airlines Corporation’s Technical Log, required by Part
M.A.306, including any subsequent amendment there too.

 Ensuring that Nepal Airlines Corporation’s technical records are kept as required by
Part M.A.305;
 Work planning and follow up.
 Modifications and repairs (changes) are carried out to an approved standard.
 Airworthiness Directive review and embodiment.
 Non mandatory modification embodiment policy.
 Rectification of all defects.
 That Nepal Airlines Corporation’s pilots are duly trained and authorized to issue
Certificates of Release to Service, where necessary and appropriate, by the contracted
Part 145 maintenance organization.
 That the Certificate of Airworthiness for each aircraft operated by the company remains
valid in respect of the airworthiness of the aircraft, the expiry date specified on the
Certificate, and any other condition specified in the Certificate.
 Reporting any occurrences of a maintenance nature to the CAAN and the aircraft
manufacturers. This includes both Mandatory Occurrences and occurrences related to
maintenance findings, which fall outside the Mandatory scheme.
 Review and implementation, as appropriate, of any additional CAAN national

requirements.
0.3.5.3 Quality Manager

The Quality Manager is responsible for the following functions:
 Perform liaison functions with Regulatory Authorities and other local and foreign
governmental agencies in all matters concerning the quality and airworthiness of the
company’s services.
 Monitor the maintenance and inspection programs to assure continuing compliance

with CAAN regulations or all applicable regulations and in accordance with approved
maintenance program.
 Prepare and distribute Audit Plans of all maintenance activities, out stations AMO, and
A/C.
 Maintain and manage Post Holders’ changes in a form and a manner acceptable to
CAAN.
 Responsible for Post Holder and control of deviation from the organization procedures
and conducts investigations related to internal occurrences.

 Initiate Quality Assurance Directives to conduct specific inspections of Aircraft.
 Distribute audits, investigation reports & quality assurance orders to appropriate

section heads, to assure appropriate corrective action is taken by sections concerned.
 Carry out any other assignment as directed by Accountable Manager.
 Update Accountable Manager on audit findings and corrective actions.
 Follow up, coordination, and control of the progress of remedial actions.
 Ensure functions related to the Quality Assurance program are performed by

appropriately independent qualified QA auditors or by independent external quality
assurance agents.
 Auditing, monitoring and control of each maintenance Organization that performs

maintenance for NAC.
 Ensuring that the Quality System required by Part M.A.712 is effective in its application
and any follow up actions required addressing findings are completed.
0.3.5.4 Duties and Responsibilities of Responsible Managers
Duties and Responsibilities of Responsible Managers are given in CAMMOE 1.4.1 under
Terms of Reference as under:
 CAMMOE 1.4.1.4 Dy. Director Quality Assurance
 CAMMOE 1.4.1.5 Dy. Director Maintenance Division
 CAMMOE 1.4.1.6 Dy. Director Engineering Planning Division
 CAMMOE 1.4.1.7 Dy. Director Engineering Stores & Supply Division
 CAMMOE 1.4.1.8 Dy. Director Workshop Division
 CAMMOE 1.4.1.9 Dy. Director Engineering Services & Training Division
 CAMMOE 1.4.1.10 Base Maintenance Manager
 CAMMOE 1.4.1.11 Line Maintenance Manager

0.3.6 Manpower Resources and Training Policy
0.3.6.1 Manpower Resources

Nepal Airlines Engineering & Maintenance Department manages both the continuing
airworthiness management of the aircraft as required by NCAR Part M and maintenance of
the aircraft & components as required by NCAR Part 145. The combined detail of manpower
resources is given in CAMMOE 1.7. The company shall not have more than 50% contracted
employee and they shall undergo training on company policies and procedures.
0.3.6.2 Training Policy
Training will be provided by Nepal Airlines Corporation to ensure that each member of staff
is adequately trained to carry out the functions of, and satisfy the responsibilities associated
with, the Part M Subpart G continuing airworthiness management functions. The details
regarding personnel to be trained, duration, procedures and syllabus is given in Company
Training Manual.
Aircraft Type Training shall be conducted by an approved organization, organization
procedures, continuation training and human factors training shall conducted in house.
When changes occur to the organization, its procedures, types operated etc. Then suitable
continuation training will be provided, where necessary.
Continuing Airworthiness Manager will review training needs at intervals not exceeding
two years or at more frequent intervals if, and when, significant changes occur to the
organization, procedures and aircraft types operated.
All Training Records shall be maintained in a master training file including instructor
evaluation sheet as required and training certificate shall be kept in the respective
personnel file.

0.4.1 General Organization Chart

0.4.2 Continuing Airworthiness Management and Maintenance Organization Chart
Accountable Manager
(Managing Director)
Quality Manager
(QAFS Director)
CAMO Manager Maintenance Manager
Engineering Planning Maintenance Division

Division (EPD) (MD)
Engineering Services &

Workshop Division
Training Division (ESTD)
Engineering Store &

Supply Division (ESSD)
Quality
Quality Manager
(Director QAFS)
Quality CAMO Quality AMO

(Dy. Director QA) (Dy. Director QA)
Quality Auditor Quality Inspector Quality Auditor Quality Inspector

Continuing Airworthiness
CAMO Manager
(Engineering Director)
Engineering Planning Engineering Services & Engineering Stores &

(Dy. Director) Training (Dy. Director) Supply (Dy. Director)
Engineering Material Planning &

Services Control
Technical
Purchase
Records
Library Aircraft Store
Aircraft Tools
Training
Store
Receive &
Dispatch
Maintenance
Manager
Maintenance
Maintenance Workshop Ground

Division Division Handling
Line Maintenance Wheel & Brake Battery
Radio Instrument
Base Maintenance
Calibration Electrical
Production -Planning Sheet Metal Hydraulic

and Control
Aircraft Support
Fire Safety

NOTE: The Form 4 holders is identified in the chart with bold font
 Director, Continuing Airworthiness Management is responsible for the function of

Manager CAMO and Director, Engineering Maintenance is responsible for Manager
Maintenance.
 Quality Assurance & Flight Safety Director is ultimately responsible for both the
functions of Quality Manager CAMO and Quality Manager AMO. Dy. Director Quality
Assurance shall be delegated to look after the day to day functions of these tasks as per
his Terms of Reference.
 Coordination for ground support equipment under Ground Support Department shall be
done by Line/Base Maintenance under Maintenance Division.
0.5 Notification Procedure to the Civil Aviation Authority Regarding Changes to the
Organization
The Quality Manager will undertake to advise the CAAN of any changes in CAAN Form 2 with
respect to:
 The operator's name and location(s)
 The Accountable Manager
 The nominated post holders
 The operation, procedures or maintenance support arrangements insofar as they affect

the Part M Subpart G approval
 The facilities, procedures, work scope and staff that could affect the approval
 The aircraft fleet managed by the approval
0.5.1 Changes
Any changes will be notified to the CAAN as soon as practicable to enable the CAAN to
determine continued compliance with Part M and to approve the change prior to
incorporation.

0.6 Continuing Airworthiness Management Exposition Amendment Procedures
The amendment procedure given in CAMMOE 1.11 applies.
0.7 Facilities
Adequacy of office accommodation to continuing airworthiness management, planning,
technical records, quality staff, and technical library / room for document consultation and
storage will be ensured so that designated tasks can be carried out in a manner that
contributes to good standards.
The description of facilities is given in CAMMOE 1.8

CONTINUING
AIRWORTHINESS
MANAGEMENT
MAINTENANCE
ORGANIZATION
EXPOSITION
(CAMMOE)
PART 1: MANAGEMENT
H# Nepat
!e@4irlines
MAI NTENANCf ORGAN IZATIO N EXPOSTTION (CAMMOE)
PART 1: MANAGEMENT
I
L,L Corporate Commitment by the Accountable Manager
This Manual and any associated referenced manuals defines the organization and procedures
upon which the NCAR Part L45 approval of Nepal Airlines Corporation is based as required by
NCAR 145
These procedures are approved by the undersigned and should be compliea rlvith, as appiicabie,
when work orders are being progressed uncier the terms of the Part-145 approval.
it is accepted that these procedures do nct override of complying with any new or
tLre necessify
amended regulation published from time to time where these new or amended regulations are in
conflict with these procedures. 0
It is understood that the CAA, Nepal will approve this organization, whilst the CAA, Nepai is
satisfied that the procedures being foliowed and work standards maintained are in compliance
with NCAR-145. It is further understood that the CAA, Nepal reserves the right to suspend, limit
or revoke the NCAR-145 approval of the organization if CAA, Nepal has evidence that procedures
are not followed or standards not upheld
I3eing the Accauntable Manager, the undersigneC shail ensure that all required resources
inciuding finance are made available to accomplish maintenance in accordance witir hICAR-145.
Signed: ..
Narne: M ugat Kansakar

nh ti
Dare.. .9?...J.Y:s-.L?.!5 .
Accountable Manager [Managing Directori,
For and on behalf of iiiepal Airlines Corporation
'l
Issue: 0i Revision: 0L june 201"5 Paorr
bffiF NePal EorurlruutNc AIRWoRTHINESS MANAGEMENT
MA!NTENANCE ORGANIZATION EXPOSITION (CAMMOE)
'*@4jrlines
PART 1: MANAGEMENT
1')
Lrg Safety and Quality Policy
enable monitoring of
The Quality s]rstem and associated Quality Assurance Program
compliance with NCAR Part 145 . Nepal Airlines corporatfon
is.t:i*jT:d to ensure the
all times:
ropo*ings to iulfill its prime consideration of maintaining safety at
Nepai Airlines CorPoration ensure that all associated Human Factors principies are
adhered to
Adequate training to its maintenance personnel will be
provided to enable them to work
safely and effectively and to ensure they are competent
and confident in the work they
carry out. ,
premises and i,r,ork eqr:ipment wil] be maintained to standard that ensures that risks
to report any
are effectiveiy *rr,rg.d. Maintenance personnei will be encouraged
per the requirement of NCAR-145'
maintenance related errors, incidents as
Nepai Airlines corporaticn recognizes that safety
in the workpiace is a prime
ivill ensure that safery shndards
consideration at all times for all thJstaff.{he company are
are not reduced by commerciai imperatives and sufficient manpower/resources
available.
qullity standards and
The company recognizes that the compiiance with procedures,
regulations are ihe duty of ail maintenance personnel.
And those responsibilities are
allocated, understooci, monitored and fulfilled.
repairs anii
The Q*ality policy ensures that maintenance; preventive maintenance,
alterations are performeci and documented in accordance
with prevailing reguiations
and procedures described. All personnel are requined to
strictly foliow the policy anc
co-ooerate with all Qualiqy Auditors"
Signed "'"L"i
Name: Mi. Sugat Ratna Kansakar

no
Date: .......".:.?...
3u".e Lol\
Accountabie 14 anager (ManagingDi rectorJ'
For anii on bei:alf of Nepal Airlines Corporation
issue: 0l- Revision: 01

PART 1: MANAGEMENT
1.3.1 Following is the comparison between existing company designation and the management
personnel titles mentioned in AMC 145.A.30 (b):
Part 145 Title NAC Designation Name
Accountable Manager Managing Director Mr. Sugat Ratna Kansakar
Maintenance Manager Dy.Director Maintenance Division Mr. Shankar Raj Karanjit
Director, Quality Assurance & Flight

AMO Quality Manager Mr. Rabin Pradhan
Safety
NOTE: Managing Director of Nepal Airlines Corporation is the Accountable Manager for NCAR 145
approval. The management personnel listed in paragraph 1.3.1 is jointly responsible for ensuring that
NAC maintenance organization remains in compliance with CAA NEPAL requirements for the
approval and that all maintenance is performed in accordance with those requirements.
1.3.2 Management Personnel Acceptance Criteria
Accountable Manager
 Corporate authority for insuring that all maintenance and other resources required
can be financed and carried out to the standard required by NCAR 145 to support
the organizational approval.
 Establish and promote the safety policy in NCAR A.65 (a).
 Basic understanding of NCAR regulation.
Maintenance Manager
 Must hold relevant engineering degree or hold aircraft maintenance license with 5
years’ experience in aircraft maintenance plus 2 years in maintenance management.
 Demonstrate relevant knowledge, background and satisfactory experience related
to aircraft or component maintenance by the organization.
 Thorough knowledge with the organization’s CAMMOE and NCAR.
 Familiar with human factor principle.
 Basic knowledge of quality system.
 Knowledge of maintenance methods as per NCAR.
 Knowledge of relevant sample of type(s) of aircraft gained through a formalized
training course.
Quality Manager
 Must hold relevant engineering degree or hold aircraft maintenance license with 5
years’ experience in aircraft maintenance and 5 years in maintenance management.
 Experience in aviation including of 3 years in Quality Assurance or Airworthiness
Management.

PART 1: MANAGEMENT
 Familiar with human factor principle.

 General aircraft familiarization course on fleet of aircraft maintained by NAC.
 Training of Technical Audit Techniques and Aircraft Inspection System.
 Training of Quality Management System (QMS).
CAMO Manager
 Must hold relevant engineering degree with five years’ experience or holding
aircraft maintenance license with 10 years’ experience in aircraft maintenance and
expertise in the application of aviation safety standards and safe operating
practices.
 Basic knowledge of quality system.
 Knowledge of relevant sample of type(s) of aircraft gained through a formalized
training course.
 Knowledge of maintenance methods as per NCAR.
 Training on Engineering Services and Record Keeping.
 A comprehensive knowledge of :
 Relevant parts of operational requirements and procedures;
 The AOC holder’s operations specifications when applicable;
 The need for, and content of the relevant parts of the AOC holder’s Operation
Manual when applicable.
1.3.3 Deputizing Policy
Any nominated post holder or responsible manager in case of absence exceeding 15 days
should assign a deputy from his subordinates or from other section who meets the position
criteria. Through official letter/email specifying the level of delegation (complete or
partial), each manager should keep copy of deputizing letters/emails in his filing system.
The following shows the delegated personnel who will act in the absence of Management
Personnel and need to be inform to CAAN.
NCAR Designation Name Deputy
Accountable Manager Mr.Sugat Ratna Dy.Managing Director

Kansakar
CAMO Manager Mr. Karna Bahadur Dy.Director EPD/ Dy.Director ESTD

Thapa
Maintenance Manager Mr. Shankar Raj Dy.Director Maintenance Division

Karanjit
Quality Manager Mr.Rabin Pradhan Dy.Director Quality

PART 1: MANAGEMENT
1.3.4 Post Holder Approval Procedure

Maintenance Manager will be the deputy to the Accountable Manager for NCAR – 145
Approval. Accountable Manager designates Quality Manager (Director QA&FS) with
responsibility of effective monitoring of quality system alongwith Quality feedback.
Manager, Maintenance alongwith his deputies (Dy. Directors) shall demonstrate that the
organization have relevant knowledge and adequate experience related to aircraft / aircraft
components and manegerial activities.
For effective control of maintenance on aircraft / aircraft components, job and
responsibility in related functions are assigned to different divisions of the Engineering
department.
All the post holder are required to submit to CAA Nepal three copies of filled NCAR form 4
along with all credential in sealed cover for approval. After approval, Form 4 shall be
archieved at Quality Assurance.

PART 1: MANAGEMENT
1.4 Duties and Responsibilities of Management Personnel
1.4.1 General
Purpose of this Chapter is to detail duties and responsibilities of management personnel

and responsible managers for accomplishment of maintenance activities and continuing
airworthiness management task ensuring that NAC remain in compliance with NCAR part
145& Part M requirements.
1.4.1.1 Accountable Manager
The Accountable Manager is responsible for:
A) Ensuring that maintenance carried out by the organization meets the standards required by
Manufacturer/CAA NEPAL.
B) Ensuring that the necessary finance, manpower resources and facilities are available to
enable the company to perform the maintenance in accordance with the scope of approval
and any additional work which may be undertaken.
C) Ensuring that any charges are paid, as prescribed by CAA NEPAL in respect of NCAR-145
approval.
D) Establishing and promoting the safety and quality policy specified in NCAR 145.A.65 (a).
E) Nominating Maintenance Manager, CAMO Manager & Quality Assurance Manager based on
their qualification and experience as described in this manual CAMMOE 1.3.2.
F) Ensuring the competence of all personnel including management personnel.
G) Ensuring that the quality non-conformities raised, Incident / Accident findings are actioned
as per established procedure, to meet the intended standards and to prevent recurrence.
1.4.1.2 Maintenance Manager
The Maintenance Manager is responsible for ensuring that the organization has:
 Facilities appropriate to the planned work.
 Office accommodation appropriate to the management of the planned work.
 A working environment appropriate to the tasks being undertaken.
 Storage facilities for parts, tools, equipment and materials.
 Sufficient competent personnel to plan, perform, supervise, inspect and certify the work
being performed.
 Tools, equipment and materials to perform the planned tasks.
 All necessary maintenance data as required by NCAR-145.A.45.
 Procedure for notifying the Accountable Manager whenever deficiencies emerge which
require his attention in respect of finance and the acceptability of standards.
 Responsible for granting CAAN access to the NAC facilities and aircraft to determine
continued compliance with NCAR PART 145.

PART 1: MANAGEMENT
B) The Maintenance Manager ensures that maintenance procedures are established and
published within the organization, to achieve good maintenance practices and compliance
with CAA NEPAL requirements and for establishing a Quality System for the organization to
ensure that work is accomplished to the highest standards of airworthiness and
workmanship.
C) The Maintenance Manager is responsible for ensuring that all maintenance is correctly
certified and that records of maintenance carried out are retained safely and securely for
the statutory period. Unless previously reported by the Operator the Maintenance Manager
is responsible for reporting to the manufacturer and to CAA NEPAL any condition of the
aircraft (or a component), which could hazard safety.
1.4.1.3 Quality Manager
The Quality Manager is responsible for:
1) Establishing an independent quality system to monitor compliance with CAA NEPAL

requirements.
2) Implementing a quality audit program in which compliance with all maintenance
procedures is reviewed at regular intervals, in relation to each type of aircraft (or
component) maintained, and any observed non-compliances or poor standards are brought
to the attention of the person concerned via his manager.
3) Reporting to the Accountable Manager in the event of any reported discrepancy not being
adequately attended to by the relevant person or in respect of any disagreement over the
nature of a discrepancy.
4) With specific reference to the NCAR-145 approval, the Quality Manager is responsible for :-
 Defining the human factors principles to be implemented within the organization.

 Follow up and closure of any non-conformances identified.
 Assessing sub-contractors for extension of the quality system, and maintaining the
expertise necessary to be able to do so, to the satisfaction of CAA NEPAL.
 Assessing external specialist services required to be used by the company in the
performance of maintenance.
 Assessing suppliers of new and used components, and materials, for satisfactory
product quality in relation to the needs of the organization.
 Preparing standard practices and procedures for use within the organization and
keeping them up to date.
 Defect analysis in respect of aircraft undergoing maintenance so that any adverse trends
are identified and responded to promptly.
5) Coordinating with CAA NEPAL on all matters concerning quality & safety.
6) Assessing the capabilities and issuing company approval/authorization to certifying staff
for carrying out scheduled / unscheduled maintenance and for issuing CRS certificate.
7) Amendment of MOE and submitting the proposed amendments to CAA NEPAL for approval.

PART 1: MANAGEMENT
 NOTE: It must be remembered that the quality system is required to be "independent"

which will normally mean that the Quality Manager and the Quality Monitoring Staff are not
directly involved in the maintenance process or with maintenance certification.
1.4.1.4 Dy. Director, Quality Assurance
The Dy. Director QA is directly responsible to Quality Manager and he is specifically

responsible for:
1) Carrying out internal technical audit in CAMMOE organization as per the yearly audit
program.
2) Carrying out external maintenance organization / repair station as and when required in
coordination with CAAN.
3) Bringing to the attention of Quality manager any non-compliance of the technical audit or
poor standards relating to spot check/ sampling inspection.
4) Carrying out surveillance /monitoring of the work in progress in co-ordination with CAAN
as and when major maintenance of the aircraft is done at outside maintenance facilities.
5) Assessing maintenance of the sub-contractors in order to establish quality of work man ship
of the contracted services.
6) Preparing standards practice and procedure document (CAAMOE and quality procedure
Manual) for use within the organization derived from approved document of CAAN and
keeping them up to date.
7) Assessing the external specialist services required to be used by the organization for the
maintenance purpose.
8) Administrating certification authorization (CA) to certifying staff based on license issued by

CAAN.
9) Carrying out /or assigning quality assurance engineer to carry out investigation of incident
/accident/ or repetitive defects or MOR if deemed necessary and make recommendation as
required.
10) Issuance of quality notice as and when required
11) Conduct interaction with the concerned certifying engineers/ planners/ engineering
services as and when required.
12) Carrying out the internal examination / competency test of the certifying staff.

PART 1: MANAGEMENT
13) Evaluation of certifying staff on regular interval based on their performance of work and
recommend to engineering department.
14) Will have direct access or ask any information from engineering department for inspection/
investigation.
15) Will hire any certifying staff for any purpose in assisting quality function on case to case
basis.
16) Will authorize one off authorization to certifying staff as and when required depending on
the situation.
17) Maintain close liaison with CAAN on all kinds of airworthiness issues relating to NACR-
145,66 and Part M.
18) To assess / evaluate the minimum equipment list (MEL) received from engineering
department and forward it to CAAN for the approval.
19) To assess/ evaluate any repair scheme/ or design change received from engineering
department
20) To assess/ evaluate the request for the variation to the approved maintenance program/
MEL as received from engineering department and grating those request in accordance with
the limitation laid down in the relevant document.
21) Where a variation or authorization required which is outside the criteria laid down in the
approved documents, the application received from engineering department with full
justification will be forwarded to CAAN for approval

PART 1: MANAGEMENT
1.4.1.5 Dy. Director Maintenance Division
The Dy. Director, Maintenance Division is directly responsible to Manager, Maintenance. In

relation to the – 145 approval, he is responsible for both Line and Base Maintenance
activities. His specific responsibilities are:
(1) Administer entire division in conformity with contents of safety and quality policy in
line with CAMMOE manual.
(2) Ensure that all the personnel and management of the division are fully aware of the
organizational procedures (CAMMOE) and approved requirements laid down in
NCAR 145; know their obligation to such procedures and competence of the
personnel are assessed in this regard.
(3) Plan all maintenance activities relating to schedule and non-schedule maintenance
work.
(4) Planning & Scheduling aircraft maintenance in accordance with the approved
maintenance program and coordinate with Commercial and Flight Operation, also to
coordinate with outside MRO regarding heavy maintenance.
(5) Effective implementation of Dock planning when aircraft is under maintenance base.
(6) Ensuring that staff members are familiar with and adhere to all safety requirements,
fire precautions, and evacuation procedures applicable to their work areas and
scope of work.
(7) Preloading of spare for maintenance activities planned in Hangar.
(8) Establish an effective Job Order System for any instruction received from ESTD and
ensure their compliance within the specified time frame.
(9) Organizing periodic interaction with Base and Line certifying Technical staff.
(10) Providing the direction and management of all maintenance tasks with the goal of
establishing harmonious working relationships and open channels of
communication within the Maintenance Planning Division as well as with other
divisions within the Engineering Department helping to ensure compliance of the
maintenance activities with NCAR-145.
(11) Manage provision of spares, equipment and materials as per requirements of

maintenance& forwarding the requirement to the ESSD.
(12) Develop and implement plans to provide optimum aircraft utilization effectively
ensuring that required facilities, tooling, equipment, material and associated means
are available for all scheduled, Base and anticipated Line Maintenance activities.

PART 1: MANAGEMENT
(13) Define manpower, skills and training needs for intended scope of work in liaison
with Manager, Maintenance and Dy. Director ESTD.
(14) Prepare divisional man-hour plan with input from section In-charge within his
division. Any shortfall in this regard should be notified to the Maintenance Manager.
(15) Ensuring that all maintenance including defect rectification in Line Maintenance is
performed in accordance with the approved maintenance data and ensure that
calibration validations of tools and equipment used for maintenance work are
current and in good workable condition.
(16) Ensuring the satisfactory completion and certification of all work carried out in task
sheet before it is forwarded to Technical Record Section.
(17) Ensuring through workforce under his control that the quality of workmanship is to
a standard acceptable to Quality Assurance and CAA, Nepal.
(18) Ensuring the highest standard of housekeeping in the hangar and on the aircraft at
all the time.
(19) He shall response to the quality deficiency in the area for the activity he is
responsible for, which arise from the independent quality audits.
(20) Establish a continuous reporting system to Quality Manager regarding any

reportable defect and hazard related issues.
(21) Establish an effective allocation of certifying staff/technician for the required
maintenance activities in base and line, and maintain an effective shift handover
roster program.
(22) Coordinate and liaise fully with operations and engineering staff, when changes to
the operations flying program are necessary.
(23) Establish, control and monitoring of an effective repetitive of an aircraft and their
action plan.
(24) Establish an effective mechanism in coordination with ESSD for the requirement of
spares relating to ADD and MEL.
(25) Report without any delay to the Quality Manager, in case of any un-airworthy
condition or deviation from the organization procedures, ultimately to the Manager,
Maintenance.
(26) Ensure proper handling and tracking of deferred maintenance items for planned
and timely rectification action.

PART 1: MANAGEMENT
(27) Ensure that all fire safety and its precaution are properly maintained by trained
personnel with the premises of maintenance activities.
(28) To continually evaluate the performance of the certifying staff & LWTR and
maintained their confidential report.
(29) Establish an effective system to address Technical Audit reports.
(30) Responsible for Technical handling of all (Base and Line stations) ground support
tools and equipments to ensure continuing serviceability and assigning duties and
responsibilities to Dy. Director, GSD in absence of Ground Handling (GSD) manager.
1.4.1.6 Dy. Director, Engineering Planning Division
The Dy. Director, Engineering Planning Division is directly responsible to CAMO Manager.
His specific responsibilities are:
(1) Administer entire division in conformity with contents of safety and quality policy in
line with CAMMOE manual.
organizational procedures (CAMMOE) and approved requirements laid down in
NCAR 145; know their obligation to such procedures and competence of the
personnel are assessed in this regard.
(3) Ensuring that staff members are familiar with and adhere to all safety requirements,
fire precautions, and evacuation procedures applicable to their work areas and
scope of work.
(4) Ensuring that the provisions of this CAMMOE are followed, correct working
techniques are employed and qualified manpower is used effectively.
(5) Maintaining a high level of good housekeeping standards within all areas of the
Engineering Planning Division.
(6) To develop the Long term Strategic Planning for the maintenance of existing as well
as to-be-inducted fleet of aircraft.
(7) To perform Engine Condition Trend Monitoring (Health Monitoring) under ECTM
Unit and generate report and perform analysis as far as possible.
(8) To evaluate the cost-benefit of the in-sourcing and out-sourcing of maintenance

activities.

PART 1: MANAGEMENT
(9) To develop strategy and formulate policy for outsourcing maintenance activities
under CAMMOE 6.18.
(10) Coordinate and Execute entry into service (EIS) program for the newly inducted
fleet of aircraft.
(11) Explore and study aftermarket Maintenance support services and its feasibility.
(12) To evaluate existing status of Engineering Infrastructure and to plan for the
expansion of infrastructure if required and study on various long term
infrastructure requirement.
(13) To identify the problem in the implementation of the audit finding of various
regulatory agency as well as QAFS Dept. and to develop the long term planning for
the implementation of those and to report to the management through the
concerned department heads (CAMO Manager and well as AMO Manager).
(14) Source various modalities of maintenance support program for newly inducted fleet
of aircraft. To evaluate and develop the long term policy and planning for the
investment in the equipment, tools and spare parts and other infrastructure for the
existing fleet of the aircraft and to-be-inducted fleet of aircraft.
(15) To coordinate with Insurance Section, Commercial Dept. regarding all insurance
issues related with Engineering.
(16) Defining NAC position and policies relative to the new technologies of future aircraft
and their equipment’s and evaluate the requirement of Man power.
(17) Maintaining training records of all its qualified staffs.
(18) Establish an effective system to address Technical Audit reports.
1.4.1.7 Dy. Director Engineering Stores & Supply Division (ESSD)
Dy. Director ESSD is accountable to Manager, CAMO and is responsible for ensuring on-
time supply of material and of maintenance services in cost effective way. His main
responsibilities are:
Administer entire division inconformity with contents of safety and quality policy.
(1) Administer entire division inconformity with contents of safety and quality policy.
organizational procedures (CAMMOE) and NCAR; know their obligation to such
procedures and competence of the personnel are assessed in this regard.

PART 1: MANAGEMENT
(3) Procure all materials, equipment, and test equipment, tools and spares parts in
timely manner from approved suppliers.
(4) Expeditiously dispatch repairable, rotable components for maintenance to various

workshops or to outside, approved-contractors as applicable.
(5) Ensure the on-time receipt of materials and their expeditious issue to the end users.
(6) Evaluate material requirements including initial provisioning and establish stock
levels.
(7) Arrange parts pooling agreements with airlines maintaining similar aircraft.
(8) Ensure the warranty provisions in the contract agreement with the supplier/MRO
are fully implemented.
(9) Ensure that handling, shipping receipt, and storage of materials are all satisfactorily
and efficiently carried out in accordance with statutory and company regulations.
(10) Ensure good housekeeping in all areas of the ESSD.
(11) Ensure that all staff complies with safety requirements and fire
protection/evaluation procedures applicable to their place and scope of work.
(12) Ensure a satisfactory working relationship and communication within ESSD to

ensure airworthiness requirements of CAA, Nepal are met at all times.
(13) Ensure all manuals, publications and documents used in the ESSD are maintained in
good order and to the latest amendment status.
(14) Ensure that all of the provisions of the CAMMOE are followed, correct working
techniques are employed, Corporate Finance Rules are followed correctly and that
the effective use of qualified manpower is made.
(15) Maintaining training records for all in-house and third party training of the staff
under his control and constantly provide these to QA for their record update.
(16) Maintain records of transactions and stocks as necessary to comply with statutory
and company regulation and to satisfy audit requirements.
(17) Establish an effective system to address Technical Audit reports

PART 1: MANAGEMENT
1.4.1.8 Dy. Director Workshop Division (Workshop Manager)
Dy. Director, Workshop is accountable to Manager, Maintenance and shall be responsible

for component maintenance at shops of the NAC (Engine shop, Wheel & Brake & NDT,
Hydraulic shop, Avionics shop, Battery shop, Sheet Metal shop) as defined by the
approved scope of work under the NCAR – 145.
Maintenance of the all types of mechanical plants and workshop equipment shall be
administered by him as well. His main responsibilities are:
(1) Administer entire division in conformity with safety and quality policy.
(2) Ensure that all personnel and management of the division is fully aware of
organizational procedures (CAMMOE) and NCAR, know their obligation to such
procedures and competence of the person is assessed in this regards.
(3) Define manpower, training needs and maintain training record of all the technical
personnel involved in Workshop for intended scope of work in liaison with
Manager, Maintenance and Dy. Director, ESTD.
(4) Development of all workshop facilities and implementation plan for smooth
operation of related maintenance of respective workshop.
(5) Ensure to carry out maintenance as per Company Capability List (CCL), and any
addition of capabilities needs to be submitted to Quality Manager for the Approval.
(6) Prepare divisional man-hour plan. Notify any shortfall in manpower to Manager,
Maintenance.
(7) Ensure component maintenances are performed in accordance with the latest
revised Maintenance Manual and tooling / equipment with proper calibrated
tools/equipment as per organization procedures / standard acceptable to CAMMOE.
(8) Participate in audit and implement corrective actions to rectify findings in timely
manner.
(9) Conduct regular meetings with shop personnel to ensure effective coordination of
the shop activities. Plan all activities regarding implementation of organizational
procedures.
(10) Any abnormal findings and MOR should be recorded separately and informed to
Quality Manager and Maintenance Manager.
(11) Establish an effective working procedure in line with Shop Procedure Manual.
(12) Ensure that all the tools &equipment’s used in the workshop are calibrated with
proper label in the respective tools/equipment and maintain their status in a
separate data base.
(13) Ensure good housekeeping in all areas of workshop.

PART 1: MANAGEMENT
(14) Establish effective system to address Technical Audit reports.
1.4.1.9 Dy. Director Engineering Services and Training Division (ESTD)
The Dy. Director, ESTD is directly responsible to the Manager, CAMO and is specifically
responsible for:
(1) Administer entire division in conformity with contents of safety and quality policy.
(2) Ensure all personnel of the division are fully aware of company procedures
(CAMMOE) and NCAR and their obligation to such procedures.
(3) Define manpower skills and training requirements for intended scope of work and
submits such requirements to Manager, Maintenance.
(4) Establish an annual plan for initial and re-current training for all technical and non-
technical personnel. Review effectiveness of the training process through feedback
system.
(5) Maintain the training record of all the person as mentioned in item 4.
(6) Raising any concession/exemption when requiring the deviation from the approved
maintenance data and submit to Quality Manager with full justification.
(7) Providing the direction and management of all maintenance tasks with the goal of
optimizing resources, processes and procedures ensuring that while reducing
expenditures, man-hour standards are met, turnaround times of equipment are
minimized and quality standards are never compromised.
(8) Issue Maintenance Job Order (MJO) work in accordance with all the relevant
maintenance data received from manufacturer.
(9) Plan and implement to carry out SB/AD/SL in the best maintenance.
(10) Providing advanced maintenance planning data for in-house activities as well as
outside contractor facilities to enable accurate budget preparation.
(11) Ensuring that all manuals, publications, and documents used by the Maintenance
Planning Division are maintained in good order and have been updated with the
latest revisions.

PART 1: MANAGEMENT
(12) Timely management of C of A work package of all aircraft and instruction to

Maintenance division with information to Quality.
(13) Releasing work orders and contracts to approved, out-side contractors in

conjunction with the ESSD.
(14) Identify and plan routine maintenance tasks in accordance with the overhaul
manuals for individual components as well as any other mandatory requirements
associated with their removal from an aircraft. This planning includes the release of
maintenance work to approved, outside contractor facilities as well as defining and
specifying material requirements to them.
(15) Management of timely creation of work package of aircraft maintenance in

coordination with as a when aircraft is planned to position to outside approved MRO
for heavy maintenance and will liaison with the concerned department accordingly.
(16) Continuously assess and determine the requirement of qualified and trained
manpower, facilities, equipment, test equipment, tools and maintenance
documentation required to support the projected workload in coordination with
Maintenance Division. Any Shortfall of above requirement to complete the work
load should be continuously assessed and inform to Maintenance Division.
(17) Establish an effective preservation/archiving of the all the technical documents

related to maintenance of the aircraft, aircraft components, parts and equipment.
(18) The management of the accurate recording of the aircraft, engine, propeller and
aircraft components hours/cycles in the appropriate aircraft, engine, propeller or
component log cards and computerized maintenance record system.
(19) Forecast of Timex components, engines, propellers of different aircrafts on three

monthly basis and issue the component change order to Maintenance Planning. In
addition, a long term requirement for major and high cost spare will also be
informed to Maintenance Planning Division
(20) The monitoring of the in-coming Technical Log Sheets and transfer of the aircraft
hours and defect/rectification into appropriate log books and /or computerized
Maintenance Record System.
(21) The recording of all inspections, major components changes, service bulletins
inspections, modifications and any other data of a mandatory nature into an
appropriate log books/computer maintenance record system and modification
record book.
(22) To establish an effective mechanism to provide maintenance data like AD/SB/SL

/MOD and carry out their assessment in coordination with Maintenance Planning
for timely compliance.

PART 1: MANAGEMENT
(23) To create Engineering Service Instruction (ESI) based on repetitive defect, MOR, and
accident/incident findings and provide the instruction to Maintenance Planning for
compliance.
(24) Ensure that controlled maintenance data for aircraft, aircraft components shall be
made available throughout the organization to maintenance personnel, CAA, Nepal,
AMO etc.
(25) To coordinate and liaison with outside MRO/OEM requiring technical support as an
when required.
(26) Publish and distribute Monthly Fleet Reliability & Conduct Reliability Control Board
meeting once in a month.
(27) Ensure that the Technical Library functions efficiently with periodic latest revision
of all hard copy manuals & soft copy maintained at different locations including
aircraft on regular basis and ensure proper smooth distribution of different
technical documents & manuals. To different sections/divisions of Engineering
Department as well as on board to each aircraft.
(28) Develop, monitor and control of Aircraft Maintenance Program as received from the
TC holder on regular basis and submit to Quality Manager for approval.
(29) Develop and control of customized MEL based on MMEL in coordination with
Engineering and Flight Operation on regular basis, submit to Quality manager for
approval.
(30) Establish an effective communication with all the concerned division of Engineering
Department and Quality for any defects on aircraft causing AOG at main base or
outside station.
(31) Establish an effective compliance of any instructions received from Quality or FSSD.
(32) Establish an effective system to capture the repetitive defect and develop an action
plan in coordination with the concerned division of engineering department for
timely rectification of such defects.
(33) Establish effective system to address the Technical Audit reports.

PART 1: MANAGEMENT
1.4.1.10 Base Maintenance Manager
(1) The satisfactory completion and certification of all work carried out on aircraft base
maintenance.
(2) Ensuring through the work force under his control, that quality of workmanship is
to a standard acceptable to the company and the CAAN.
(3) Ensuring the competence of all personnel engaged in maintenance by monitoring

their performance, and identifying the necessity for additional or continuation
training in association with the Maintenance Manager and Quality Manager.
(4) Ensuring the highest standard of housekeeping in the Hangar and on the aircraft at
all times.
(5) Ensuring that, in the case of sub contract staff, the standard of workmanship and
quality is to company requirements.
(6) Responding to quality deficiencies in the area of activity arising from independent
quality audits.
(7) Complying with the requirements of the Company Exposition and the Regulatory
Authorities requirements.
(8) Monitoring the Company Procedures applicable to his area of work and submitting
to the Quality Manager any proposal for such revisions to optimize the quality and
effectiveness of those procedures.
(9) Ensuring, that efficient and cost effective maintenance of aircraft in accordance any
contracts, whilst complying with Airworthiness and other statutory requirements,
(Health and Safety Policy).
(10) Co-coordinating & liaising fully with operations & engineering staff when changes to
the operations flying programme are necessary.
(11) Controlling technical handling of all Hangar ground support equipment and tooling
to ensure continuing serviceability and appearance and QA will carry out
surveillance of Ground Handling equipment’s based on annual audit
schedule/surveillance plan.
(12) Liaison with the Line manager as required to provide support at the KTM facility.
(13) Ensuring that the company procedures and standards are adhered to when carrying
out maintenance and all technical manuals & publication are updated.
(14) Coordinating with other division of engineering with the goal of optimizing
resources, processes, and procedures.

PART 1: MANAGEMENT
1.4.1.11 Line Maintenance Manager
The line maintenance manager reports to Maintenance Manager and is responsible for:
(1) Ensuring satisfactory completion and certification of all work carried out at all the
line stations.
(2) Ensuring that all company procedures and standards are adhered to when carrying
out maintenance and all technical manual & publication are updated.
(3) Any correction action resulting from quality compliance monitoring.
(4) Close liaison with the Maintenance Manager and Quality Manager.
(5) Ensuring that all third party incoming work is recorded and that the appropriate
worksheets are raised.
(6) Ensuring that, in conjunction with the planning department, all components are
modified where necessary.
(7) Ensure that all tools allocated under his control are kept serviceable and where
appropriate within calibration.
(8) Ensuring, through the work under his control, that the quality of workmanship is to
a standard acceptable to the company and the CAAN.
(9) Ensuring the competence of all personnel engaged in line maintenance by

monitoring their performance, and identifying the necessity for additional or
continuation training in association with the Maintenance Manager and Quality
Manager.
(10) Ensuring the highest standard of housekeeping in the line office and on the aircraft
at all times.
(11) Ensuring that all technical log sheets are transmitted to the technical records in 24
hrs under normal circumstances, and control aircraft daily status reports from all
stations.
(12) The efficient control of the line maintenance functions within the company and the
associated liaison with the Operations department.
(13) The day-to-day monitoring of Deferred Defects.
(14) Ensure that, in the case of sub contract staff, the standard of workmanship and
Quality is to the company requirements.

PART 1: MANAGEMENT
(15) Controlling technical handling of all line stations ground support equipment and
tooling to ensure continuing serviceability and appearance and QA will carry out
surveillance of Ground Handling equipments based on annual audit
schedule/surveillance plan.
(16) Complying with the requirements of the company Exposition and the Regulatory
Authorities requirements.
(17) Monitoring the Company procedures applicable to his area of work and submitting
to the Quality Manager any proposal for such revisions to optimize the Quality and
effectiveness of those procedures.
(18) Coordinating with other division of engineering with the goal of optimizing
resources, processes, and procedures.
1.4.1.12 Quality Auditor
The Quality Auditor directly reports to Dy. Director Quality and is responsible for:
(1) Carrying out the organization quality audit program in which compliance with all
Operations & Maintenance procedures is reviewed at regular intervals in relation to
each type of aircraft or component Flown or maintained.
(2) Bringing to the attention of the CAMO/Maintenance Manager any non-compliance

or poor standards, with a timescale for the remedial action to be completed.
(3) Preparing standard practices and procedures for use within the organization,
derived from approved sources, and keeping them up to date.
(4) Assessing sub-contractors in order to establish the quality of workmanship to the

sub contracted component or material.
(5) Assessing external specialist services required to be used by the organization in the
performance of maintenance.
(6) Assessing suppliers of new and used components, and materials, for satisfactory
product quality in relation to the needs of the organization.
(7) Ensuring that where airworthiness control is the responsibility of the Planning and
Technical Records, the standards to which that control is achieved are acceptable to
the quality assurance.
(8) Assist administering the certifying staff authorization system records.

PART 1: MANAGEMENT
The detailed structuure of management organization is given in Part 0.4 management

Organization Chart of this CAMMOE as under:
Part 0.4.1 General Organization Chart

Part 0.4.2 Continuing Airworthiness Management and Maintenance Organization Chart
1.6 List of Certifying Staff
1.6.1 General
Quality Manager shall issue and control Certification Authorizations in the Organization
(ref CAMMOE chapter 3.4). Authorization shall be managed through controlled “ List of
Certifying Staff” providing details of certifying staff who are authorized to issue certificate
of Release to Service of aircraft / aircraft components. The List of Certifying Staff is given
in Part 5 Appendix.
1.6.2 Management of List of Certifying Staff
Please refer CAMMOE Part 5 appendix 1 for the list of certifying staff.
Procedure for issuance, revalidation, suspension, limitation, revocation and withdrawal of

Certification Authorization is explained in CAMMOE chapter 3.4. List of Certifying Staff
will be reviewed and updated as per procedure laid down in CAMMOE chapter 3.5. List of
Certifying Staff shall contain at least the following information of each personnel:
(a) Name
(b) Designation/Function
(c) Location
(d) Scope and limitation of the Authorization
(e) Date of initial issue of the Authorization
(f) Expiry date of Authorization
(g) Identification Number of authorization
NOTE: Independence of QA personnel from maintenance activities shall be maintained as

described in CAMMOE Chapter 3.6.

PART 1: MANAGEMENT
1.7 Manpower Resources
1.7.1 General
NAC Engineering & Maintenance shall ensure that sufficient manpower is available for
maintenance activities. Manpower deployed for maintenance on aircraft / aircraft
component under the NCAR – 145 Approval will be selected from total available
manpower.
Separate List of such selected personnel shall be controlled by Manager QA. Process for
the resources in a sequential manner shall be based on the following:
(a) Manpower assessment for intended scope of work.

(b) Recruitment of new personnel based on manpower assessment.
(c) Training need Analysis.
1.7.2 Manpower Assessment
Dy. Director concerned shall intiate manpower assessment process for next calendar year
in the month of April and shall determine required man-hours to develop divisional Man-
Hour plan. Such plan shall be submitted to Dy. Director, Maintenance Division.
Following shall be the basis for assessment of required man-hours:
(a) Scheduled work load pattern

(b) Hangar Visit Plan (HVP)
(c) Availability of aircraft ground time
(d) Estimated man-hour per employee
(e) Skill / specialized services required
After receiving Man-Hour Plan from all divisions, a Master Man-Hour Plan will be
developed and finalized under ref:E&M/MHP/ (refer CAMMOE chapter 2.22). He shall
assess manpower requirements with existing NAC Engineering & Maintenance Training /
Human Resources Budget (HRB) in order to propose changes to Director Engineering.
Such Training / Human Resources Budget (HRB) contains following information for each
division / section / employee:
(a) Location
(b) Designation, Cadre (Technical /Administrative / Support)
(c) Area / Expertise ( Specialized Skill / Trade)
(d) Total available manpower (No. of employees at division level)
Upon receipt of required manpower proposal and training requirement from Dy. Director
EPD.Maintenance Manager shall draft amendments in existing Training / Human
Resources Budget for Calendar year and submit to Accountable Manager for approval.
Then Approved Training / HRB for the next year shall be prepared accordingly by
Manager, Maintenance.

PART 1: MANAGEMENT
1.7.3 Recruitment of New Personnel
Recruitment of the personnel shall be reviewed on the basis of approved HRB for each
Calendar year.
NAC Engineering & Maintenance in accordance with defined policy shall select / appoint
maintenance staff on permanent, temporary or contractual basis. Before contractual staff
are issued with authorization they shall have under taken and understood company
maintenance policy and procedure. If contractual staff is without authorization, then
he/she shall work under the supervision of senior permanent staff.
1.7.4 Training Needs Analysis
Training needs shall be analyzed for personnel at all level working in the Organization.
Training Plan shall be develop for Initial / Basic / Type and continuation as per the
CAMMOE Chapters 3.4, 3.6, 3.7, 3.8 and 3.11. ESTD of Engineering Department shall be
responsible for job related training.
1.7.5 Details of Total Manpower
Datails of Manpower distributed in each division / sections at the KTM maintenance Base
as per trade and specialized skills are demontrated in the following tables. However
manpower may be transferred from one division to another depending upon operational
or maintenance requirements.
Quality
S/N Designation Manpower Status Total

1 Quality Manager 1 1
2 Dy. Director 1 1
3 QA Engineers 4 4
4 Trainee Engineers 0 0
5 Supervisors, Sr. Tech., Tech 0 0
6 Office Support Staffs 6 6
Line and Base Maintenance
S/N Designation Man Power Status Total

1 Dy. Director 1 1
2 Aircraft Engineers A C E I R
B757 / DHC6 8/20 8/18 4/10 4/10 2/2
3 Trainee Engineers A C E I R

PART 1: MANAGEMENT
4 Technician A C E I R
32 13
5 Engineering Helper / 10
Cleaner
6 Admin / Support Staff
Engineering Support Shop
S/N Designation Man Power Hour Total

1 Dy. Director 1 1
Engine Shop
1 In-charge 1 1
2 Authorized Engineer 1 1
3 Supervisor / Technician 1 1
4 Engg. Helper / Cleaner 1 1
Total 3
Wheel & Brake Shop
1 In-charge 1 1
4 Specialized Staff (NDT) ED MPI Boroscope Dye 5
Current Penetrant
2 4 1 4
5 Engineering Helper / 2 2
Cleaner
Total 13
Avionics Shop
1. In-charge 1 1
Electrical Instrument Radio Calibration
2 Authorized Engineer 1 1 1 2 3
3 Trainee Engineer
4 Supervisor / Technician 2 2 2 2 4
5 Engineering Helper / 4 4
Cleaner
Total 11

PART 1: MANAGEMENT
Battery Shop
1 In-Charge 1 1
2 *Authorized 10 10
Engineer
3 Trainee Engineer
4 Supervisor / 3 3
Technician
5 Admin / Support 3 3
Staff
Total 17
Sheet Metal
1. In-charge 1 1
2 Authorized 3 3
Engineer
3 Trainee Engineer
4 Supervisor / 4 4
Technician
5 Admin / Support 2 2
Staff
Total 10
Oxygen Shop
1 In charge 1 1
3 Supervisor / Technician
4 Admin / Support Staff 1 1
Total 2
Hydraulic Shop
1 Incharge 1 1
Total 3
Ground Support Shop
1 Incharge 1 1
2 Authorized Staff
Cabin Shop
1 Incharge 1 1

PART 1: MANAGEMENT
2 Technician 5 5
3 Helper /Cleaner 10 10
Total 16
*denotes: All Cat. “E” Lic. Holders.
Tech Records, Library, Training and Engineering Services

1 Dy. Director 1 1
2 Engineer 2 2
3 Trainee Engineer
Total 6
Engineering Planning Division

1 Dy. Director 1 1
2 Aircraft Engineer 3 3
3 Trainee Engineer
Total 7
Engineering Store & Supply Division

1 Dy. Director 1 1
2 Engineer 5 5
3 Trainee Engineer
Total 34

PART 1: MANAGEMENT
1.7.6 Manpower for NCAR Part 145 activities
Manpower resources for maintenance on aircraft, aircraft components under NCAR – 145
approvals will be selected from total manpower of NAC Engineering & Maintenance.
Maintenance Manager shall assess manpower resources required and submit NCAR Active
employees List for nominated / selected maintenance personnel to Quality Assurance for
appraisal. The list will be maintained at Quality Assurance and presented to the CAA,
Nepal, whenever required.
Maintenance Manager shall regularly review the NCAR Active Technical Manpower list
and inform Quality Assurance for any change. However, change in the Active technical list
shall be submitted to the Quality Assurance for assessment and endorsement. Whenever
increase in the total number is anticipated, such changes shall be submitted to the CAA,
Nepal for approval.
Following is the table for number of active technical personnel, man-hours of whom shall
be utilized for activities under NCAR – 145 Approval:
Division Total Manpower Active Technical

Personnel (NCAR 145
Approval)
Quality Assurance 5 5
Maintenance (Line and Base) 75 75
Engineering Planning 7 4
Engineering Store & Supply 34 19
Technical Records, Library, Training & 6 4
Engineering services
Engine Shop 3 3
Wheel & Brake and NDT Shop 9 7
Avionics Shop 5 4
Calibration Shop 1 1
Hydraulic Shop 3 3
Cabin Maintenance 17 6
Battery Workshop 17 17
Aircraft Sheet Metal Shop 9 7
Aircraft Support Shop 2 2
Oxygen Shop 2 2

PART 1: MANAGEMENT
1.8 Generasl description of the facilities at each address intended to be Approved
1.8.1 Engineering & Maintenance Premises Kathmandu
NAC Engineering & Maintenance has its main Base at Tribhuvan Internation Airport,
Kathmandu, where all the Base maintenance on aircraft / aircraft components shall be
carried out as mentioned and approved under NCAR– 145.
The NAC Kathmandu Hangar situated at TIA has a floor area of 20,100 Square Feet. The
West wall of the hangar is part of a building that houses Overhaul shops, Tools Store and
offices. The aircraft bonded store and Receive and Despatch section is situated at North
side, where as Sheet Metal, Wheel & Brake and NDT, aircraft Battery Shop and offices are
located at South side of the hangar. East side of the hangar is open.
The premises and infrastructure facility are as follows:
Premises Facility Scope of

undertaking
Hangar Hangar to accommodate four DHC6/300 aircraft. Heavy maintenance
20,100 Sq.ft. Areas for Support shops, Tools & Bonded and and major checks
Consummable Stores, Receive & Despatch Section, on:
Structure Repair Shop, Wheel & Brake, NDT Shop, -DHC-6 & Y12E: All
Hydraulic Shop, Engine Shop. checks
-B757,A320 &
MA60: Upto A
check
-Painting of
DHC6,MA60& Y12E
Structure Repair Shop equipment, office, tool and amenities. Shop is Structural Repairs /
Shop provided with weather protection and comfortable Modifications on
working conditions. Adequate illumination is DHC6 , Y12E .
available. Portable fire extinguishers are available.
Pneumatic and electrical Power supplies are also
available. Racks are available for storage of
structural parts.
Engine Support Shop is weather protected and adequate QEC Build up for
Shop (QEC Build illumination is available. Portable fire extinguisher
PT6A-27 Engine.
up) is available. Electrical Power is available. PT6A-27 Engine
Fuel Nozzle cleaning
and spray test.
Assembling &
disassembling
propellers, hub and
controllers.
Wheel & Brake Shop equipment, office, amenities. Shop is Maintenance / Servicing
Shop (For details weather protected. Adequate illumination is on: DHC6, Y12E, MA60
available. Portable fire extinguishers are and B757 Wheel & Brake
Issue: 01 Revision: 03 August 2015 Page 29

PART 1: MANAGEMENT
refer AMP) available. Racks are available for storage of assemblies.

parts / spares. Compressed air and power
supplies are available with provision of
standby generator. Adequate water supply
under pressure and drainage are available.
N2 bar regulated is plumbed into the shop.
Cleaning facilities are provided by heated
Ultrasonic units with both hot & cold cleaning
tanks.
Non destructive Shop equipment, office, amenities. Shop is NDT – various methods
Test Shop weather protected. Adequate illumination is used to inspection of
(For details refer available. Portable fire extinguisher is aircraft structure
AMP) available. including wheel bolts
and ferromagnetic brake
& engine.
Pneumatic / Shop equipment, office, amenities. Shop is Maintenance on: Nose
Hydraulic Shop weather protected. Adequate illumination is Oleo of DHC6 aircraft.
(For details refer available. Portable fire extinguisher is
AMP) available. Compress air and electrical power
supplies of 220 V available.
Cabin Shop Shop equipment amenities. Shop is weather Maintenance of aircraft
protected. Adequate illumination is available. seats, seat belts, repair &
Pneumatic supply is available. cleaning of aircraft
carpets, seat covers and
cushion covers
Aircraft Battery Shop equipment, amenities. Air-conditioning Maintenance of aircraft
Shop (For details is provided in the shop for dust / weather Ni-Cd batteries and Lead
refer AMP) protection. Adequate illumination is available. Acid batteries / Carts
Shop is isolated to avoid area contamination.
Adequate water drainage is available.
Portable fire extinguisher is available.
Electrical powers are available.
Calibration shop Shop equipment, amenities. Air-conditioning Calibration of Ammeter,
(For details refer is provided in the shop for dust / weather Ohm-Meter, Avo-Meter,
AMP) protection. Adequate illumination is available. Voltmeter, Torque
Shop is isolated to avoid area contamination. Wrench, Pressure Gauge,
Portable fire extinguisher available. Electrical Resistor, RF80H-Saft
power is available. Battery chrger, IIA Super
Seader Charger
Electrical Shop equipment, amenities. Air-conditioning Maintenance on: NAC

Workshop is provided in the shop for dust / weather Aircraft electrical
(For details refer protection. Adequate illumination is available. components.

PART 1: MANAGEMENT
AMP) Shop is isolated to avoid area contamination Refer: Part 1 (1.9)

and noise suppress. Portable fire extinguisher
available. Compress air and electrical power
supplies of 220 V, 50 Hz available. Racks are
available to store parts / spares.
Instrument Shop equipment, amenities. Air-conditioning Maintenance on: NAC
Workshop is provided in the shop for dust / weather Aircraft Instruments.
(For details refer protection. Adequate illumination is available. Refer: Part 1 (1.9)
AMP) Shop is isolated to avoid area contamination
available. Electrical power supplies of 220 V,
50 Hz available. Racks are available to store
parts / spares.
Radio Workshop Shop equipment, amenities. Air-conditioning
(For details refer is provided in the shop for dust / weather
AMP) protection. Adequate illumination is available.
Shop is isolated to avoid area contamination
parts / spares.
Oxygen Shop (For Shop equipment, amenities. Weather Refilling the Portable
details refer AMP) protection is available. Adequate illumination and Crew Oxygen
is available. Shop is isolated to avoid area Cylinders with aviators
contamination. Portable fire extinguisher breathing Oxygen.
parts / spares.
Aircraft Support Shop equipment, amenities. Adequate Repair/fabrication of
Shop illumination is available. Portable fire chocks, trestles, tow-
(For details refer extinguisher available. Electrical power bars, lifting jacks,
AMP) supplies of 220 V, 50 Hz available. cranes.
1.8.2 Hangar Occupation / Aircraft Visit Plan
Hangar visit plan will be prepared in accordance with the maintenance schedule and
avialability of bay on yearly basis by Dy. Director, Maintenance Division. There is one bay
in aircraft hangar.
Annual Hangar Visit Plan shall be reviewed and may be revised to accommodate for the
following as well:
I. For the major jobs upon requirement by Line Maintenance.

II. For Customer’s aircraft major checks.
III. For contingencies and reasons beyond control.
Revised Hangar Visit Plan shall be transmitted to all concerned as per distribution list maintained
by Production planning & ControlSection.

PART 1: MANAGEMENT
1.8.3 Apron
An Apron is loacted in front and eastern side of the hangar. It provides space for
additional parking / maintenance bay and run-up bays. However carrying High Power
run-ups of RB211-535E4 Engines equiptment on B757 is prohibited at this bays.
1.8.4 Technical Library
Main Technical Libray is located at KTM Hangar premises for management and
distribution of all maintenance data related to aircraft / aircraft components received
from manufacturers, vendors or from concerned authorities. These data may be on
electronic format or hard copies or in both.
Qualified librarians are assigned with functioning / managing manuals update,

cataloguing and maintaining control copies in upto date status. A set of applicable
maintenance manuals also available at the Nepalgunj Station.

PART 1: MANAGEMENT
Engineering & Maintenance Map

PART 1: MANAGEMENT

PART 1: MANAGEMENT

PART 1: MANAGEMENT
1.9 Organization Intended Scope of Work
1.9.1 NAC Engineering & Maintenance shall perform maintenance of any or combination of
Overhaul, repair, inspection, replacement, modification or defect rectification on aircraft /
aircraft components under the NCAR – 145 Approval.
1.9.2 Scope of Approval
Summary of Maintenance to be carried out under NCAR 145 – Approval mentioning

classes, rating and limitations are as follows:
CLASS RATING LIMITATION BASE LINE
AIRCRAFT A1 Aeroplane B757-200 1. Daily(Service Check) Inspection

above 5700 kgs. Maintenance up 2. Pre Flight Inspection
3.Transit Inspection
4. Removal and Installation of
LRU's
5. Snag Rectification
6.Line Maintenance Program
Checks as per Approved
customized Maintenance
Schedule
7. Calendar, Cycle/Landing Zonal
and hourly based checks as per
Approved Customized
Maintenance Schedule (MTOP)
and AMM
8. Function and operation Checks
a per approved Customized
maintenance up to ‘A’ Check.
9. Removal Installation Tasks as
per approved customized
maintenance schedule and
Aircraft Maintenance Manual
AIRCRAFT A2 Aeroplanes/ DHC -6/300 1. CPCP as per 1. Daily Inspection

5700kg and Approved 2. Pre Flight Inspection
below. Customized 3.Transit Inspection
Maintenance 4. Routine Check DI and/ or
Schedule. weekly/ 7D Inspection
2. Special 5. Removal and Installation of
Inspection as per LRU's
Approved 6. Snag Rectification
Customized 7. C of A & RML Inspection
Maintenance 8. Test Flight
Schedule. 9. Equalized checks (100 Hrs. In-
3. C of A Phase Inspection) as per

PART 1: MANAGEMENT
4. Removal Approved Customized

Installation Task Maintenance Schedule.
as per approved 10. Function checks as per
customized approved Customized
maintenance Maintenance Schedule and
schedule and Aircraft Maintenance Manual.
AMM. 11. Out of phase Inspection as per
approved Customized
Maintenance Schedule.
AIRCRAFT A1 Aeroplanes/ MA60 1. Daily(Service Check) Inspection

5700 kg and 2. Pre Flight Inspection
Above 3.Transit Inspection
4. Weekly Inspection
5. Out of phase Inspection as per
approved Customized
6. Snag Rectification.
7. Function checks as per
approved Customized
AIRCRAFT A2 Aeroplanes/ Y12E 1. Daily(Service Check) Inspection

5700kg and 2. Pre Flight Inspection
below. 3.Transit / Turn Around Check
5. Function checks as per
approved Customized
Maintenance Schedule and
Aircraft Maintenance Manual.
6. Snag Rectification.
AIRCRAFT A1 Aeroplanes/ A320 1. Daily(Service Check) Inspection

5700 kg and 2. Pre Flight Inspection
Above 3.Transit Inspection
5. “A” Check (4 monthly/750 FH)
6. Snag Rectification
7. Removal and Installation of
LRU's
8. Function and operation Checks
as per approved Customized
maintenance Schedule.
9. Out of phase Inspection as per
approved Customized

CONTINUING AIRWORTI-IINESS
MANAGEMJ
MAINTENANCE ORGANIZATION
PART 1: MANAGEMENT EXPOSITION (CAMMOE}
Engines B1 Turbine RBz11-535E4

v2527E-A5
PW127l
PT6A.135A
GTCP-331-200
GTCP-36-
1s 0 [cY]
APS 32OO
Other
Maintenan
cefob
[Depend
on
requireme
nt either
line or
base
maintenan
COMPONE C3
NTS Communication
Refer schedul" of .
OTHER and Navigation Radio workshop - Repair, caribration
THAN & bench test of pN components :
COMPLETE a. vHF Transceivers- vHF-zsr.,
61BM-r., 6r.BM-3, 6rgM-zB, 61BM_D
ENGINES
0R APUs b' vHF Nav Receiver- vrR-350, vrR -3s1,
vrR v-1, slRV-z
C. HF Transceivers- ASB-320
d. HF Controller- MCU-20
e. Antenna Coupler- CIL_ZZOO, AAC-200
f. Power Converter- pWR_ 150
g. Audio Control Box- AVA-310
h. Headset Mike- H10-37

i. VHF Controller- VC-1S3
j. ADFcontroller- 6L4L-8, 6I4L-1.1,, 674L-Lz, 6r4L-12
k..ADF Receiver- SI[-4A, SIy-7,
S1y_7A, ADF-60
Issue:01 Revision: 05
luly 201,6
Page 38
MATNTENANCE ORGANTZATTON EXpOStTtON (CAMMOE)
PART 1: MI,^IAGEMENT
l. RMI- 2105D-B-6, 3115-B6-3C
m. RMI Servo Amp- 34LC -1
n. DME T/R Unit- DME-40
o. DME Indicator- 339F-1,2
p. OBS- 0BS-218, IND-351

q. Megaphone- ACR/EM-1A
r. Transceiver- TRC-230
s. Controller- CTL-230
t. Power Amp- PWR-230
u. VHF NavTx/Rx- VHF- 20/20A
( Note: temporarily suspended)
C5 Electrical 1. Service and Overhaul of:

Power
a. All types of NI-Cad Batteries IAW respective CMM.
b. Emergency Light Battery Packs.
c. Cart Batteries - Lead Acid Batteries
,
(r Equipment a. Assembling and disassembling propellers, hubs and controller fitted on
PT6A engine.
b. PT6A -27 Engine build up
c. Fuel Nozzle spray test of PT6A-27 engine.
C12 Hydraulic L. Overhaul of following of-
a. DHC 6 Nose Oleo- 71-3000 -3(27)( Note: temporarily suspended)
C13 Instruments 1. Repair, calibration & bench test of-
Calibration of:
a. Ammeter
b. Voltmeter
c. Ohm meter
d. Resistor
Issue: 01 lr 'ision: 05 luly 201,6 Page 39

MATNTENANCE ORGANTZATION EXpOStTtON (CAMMOE)
e, Torque Wrench
f. Pressure Gauges
g. Super Seader Battery Charger
Avionics shop: Repair, calibration, bench test and Overhaul of:
Instrument [DHC-6/300 AircraftJ :
a. Direction Gyro
b. Gyro Horizon
c. Turn & Slip Indicator
d. Vertical Speed Indicator
e. Altimeters
f. Aircraft Clock
g. Low Oil Pressure Switch

h. Hydraulic Oil Pressure Switch
i. Torque Pressure Switch
j. Oil Pressure Switch
Electrical Component:
a. Dimming Control Box P/N C6NF06 &1,297

b. Rotation Nav Light P/N GB400A-24
c. Engine Harness P/N C6NE1043-11-15
d. Beta Control Box P/N C6NF11L7-L & C6NF1176-1
e. Starter RC Relay P/N A-700AP & A-701D

f. Relay ALL Types of DHC-6
g. CB All Types of DHC-6
h. RCCB P/N 12XRP12A1
i. Current Regulator P/N 3014056
j. Fuel Booster Pump P /N 7226-3
.k. Fire Detection Thermal Unit P/N 17343-62-300F & 17343-62-450F
Issue: 01 i. ,,ision:05 july 2016 Page 40

Nepat
hffi-{d
w4irlin€rs CONTINUING AIRWORTHINESS MANAGEMENT
MAI NTENANCE ORGANIZATION EXPOSTilON (CAMMOE)
PART 1: MANAGEMENT
l. Galley Equipment of 8757

1. Water Boiler
2. Ovens
3. Ovens Controller P/N HE 64103, 11031-977
4. Refrigerator
m. Flush Motor P/N 4812-70(8757)
C14 Landing
Gear
Disassembly, Cleaning, Inspection, NDT, Measurement Inspection, Repair
& Overhaul, Assembly, Final Inspection.
1. Repair. Overhaul, test and modification of-
a. Main Wheel & Nose Wheel fitted on DHC/6,B757-200 and MA60

Aircrafts.
b. Wheel & brake of DHC/6-300, Fl757-200 and MA60 Aircrafts.
2. Airbus 320 Wheel & Brake
a. Shim Installation (regular inspection)

b. Heat pack replacement (regular inspection)
c. 0verhaul ofthe brake
C15 0xygen 1. Refilling of the portable and Crew Oxygen Cylinders.
C20 Structure 1. All structure repair, overhaul and modifications of aircraft sheets
metals, fiber glass parts, structures and flight controls of DIIC-6 aircraft
as per SRM.
2. Structure repair of pressurizedaircraft on Iletallic stntctures as per

SRM.
RATING LIMITATION
SPECIALIS L. Non Destructive Test

ED
a. Dye Penetrate Inspection
SERVICES
b. Eddy Current Inspection
Masnetic Particle Inspection
c.
2. Boroscope Inspection - R8211-535E4 Engine
3. Repair /Overhaul of Nose Oleo of DHC/6-300
lssue: 01 Revision: 05 July 2016 Page 41

PART 1: MANAGEMENT
Limitation: This approval is limited to those products and activities specified in the scope of
approval and as contained in the Capability list approved by CAA Nepal.
NOTE: Coin Tap test and Boroscope Inspection being Non-Destructive Inspection rather than Non-
Destructive Testing are not included in above mentioned Work Scope. So the acceptable procedures
for these Inspections are described in CAMMOE separately.
1.9.3 Approval
The capability and procedure for the Intended Scope of Work as part of CAMMOE will be
audited and verified by CAA, during the approval process of CAMMOE as mentioned in
Chapter 0.2 and CAA, Nepal shall formally approve the exposition and issue a Form 3
approval certificate which includes the approval ratings with applicable limitation.
1.9.4 Company Capability List
NAC Engineering & Maintenance Capability List shall be maintained by Dy. Director of
Maintenance Planning Division under the reference # E&M/CCL/2012 in tabular format.
The list shall be controlled by Manager, QA, providing following information:
(a) Category (C1 to C20 as applicable)
(b) ATA Chapter / LRU Control No.
(c) Description
(d) Part Number
(e) Vendor Code
(f) Shop
(g) Type of Repair
Company Capability List (CCL) shall be approved for maintenance on relevant

components / parts. This list shall be submitted to Quality Manager for approval against
the Scope of Work being approved by the CAA, Nepal.
Approved List will be made available on NAC Engineering & Maintenance website. Dy.
Director Workshop shall maintain Shop Capability List and also distribute applicable
portion of CCL to respective Shop.
Company Capability List in hard copy shall be presented to CAA, Nepal, whenever called
for. Dy. Director concerned shall review the CCL on regular interval.

PART 1: MANAGEMENT
1.9.4.1 Amendment Process
Amendment in CCL may be due to addition, deletion, correction related to aircraft

components, enhancement, limitation (Level of maintenance) of work scope or
combination of both.
Dy. Director of concerned division shall submit request for amendment in CCL form along
with following details to Manager, Maintenance Department:
(a) Part Number & description
(b) ATA & LRU Control No.
(c) Level of Maintenance
(d) Manufacturer of the components
Maintenance Data details
(e) Tools / Test equipment required
(f) Training / Qualification required
Manager, Maintenance shall review the case and then forward the CCL form to Quality
Manager for endorsement.
(I) Any amendment affecting scope of approval, such as addition of new component
rating in CCL shall be assessed by Quality Manager. Two copies of such amendment
shall be submitted to CAA, Nepal by QA in the Amendment request form (ref
CAMMOE Chapter 5.1). For the amendment defined in the Part 145.A.85 NCAR Form
2 (revised) must be submitted for the approval of such amendment.
Upon receipt of the CAA, Nepal approval, Quality Manager shall authorize Manager,
Maintenance to incorporate approved amendment and update CCL accordingly.
Record of amendments or revised NCAR – 145 Approval Certificate shall be

maintained at QA. The Maintenance Manager shall send a feedback for incorporated
amendment to the originator / requester.
(II) Any Amendment in CCL, not affecting Scope of Approval, such as addition, deletion,
correction regarding component, change in maintenance level (limitation) for
already listed components can be authorized by Quality Manager.
After the verification that proposed amendment is not affecting scope of Approval,
Quality Manager shall endorse such amendment. Maintenance Manager shall send
such amendment to ESTD to incorporate amendment in CCL and ESTD will
distribute it to all concerned to incorporate and update their copy of CCL.

PART 1: MANAGEMENT
1.10 Notification Procedure to the competent authority regarding changes to the

Organization’s Activities / Approval / Location / Personnel
1.10.1 Procedure
All major changes as defined in NCAR 145.A.85 is informed to CAA Nepal by Quality
Manager.
1.10.2 Changes to Notification
Changes in the following shall be notified to the CAA, Nepal:
(1) The Name & Location of the Organization
(2) Additional location of the Organization
(3) Any of the Sr. person specified in the CAMMOE Part 1, Chapter 1.3
(4) If there are major changes in facilities, equipments, tools, material, procedures,
work scope and certifying staff that could affect the approval.
1.10.3 NCAR Form 2
For a change except Chapter 1 Section 1.10.2 Para iii, Quality Manager shall inform CAA,
Nepal with an application, requesting for the change in CAMMOE Part 145.85 at least 30
days prior to change incorporation date. Application shall be followed by two copies of the
CAMMOE pages and NCAR Form 2 to CAA, Nepal.
In case of change in Accountable Manager, successive Accountable Manager shall sign new
corporate commitment and submit it along with application.
An amendment request form shall be used for notification to CAA, Nepal.
1.10.4 NCAR Form 4
For any change required under CAMMOE 1.10.2 (iii), procedure for submission of NCAR
Form 4 is described in CAMMOE Part 1 Chapter 1.3.
1.10.5 Incorporation of Amendment
Generally changes shall not become effective unless approval is received from CAA, Nepal.
For an unforeseen change of management or authorized staff, CAA, Nepal shall be notified
within 72 hours from the date of change. Quality Manager shall be responsible to notify
such a change to the CAA, Nepal

PART 1: MANAGEMENT
1.11 Exposition amendment Procedures
1.11.1 Person Responsible for Amendment / Revision of CAMMOE
Accountable Manager through Maintenance Manager is responsible for the amendment of

the Exposition, including associated procedures manuals. Quality Manager is responsible
for reviewing the MOE, monitoring amendment of the MOE and the submission of
proposed amendments for approval to the CAA NEPAL.
1.11.2 Sources of Proposed Amendment within the Organization
CAMMOE will be revised whenever necessary as a result of changes in company policy,

Organization structure, scope of approval, address etc. CAMMOE will also be revised
whenever there are changes in NCAR-145 requirements, or issue of airworthiness
advisory circulars which affect the organization policy, procedure and maintenance
practice.
1.11.3 Control and Amendment of Capability List
Any proposed amendment in the CAMMOE affecting the scope of NCAR– 145 must be
submitted to the CAA, Nepal for approval, prior to the incorporation. The Maintenance
Manager will seek the acceptance / approval for enhancement of capability of the
organization. The request will be submitted to Quality Manager along with supporting
documents, whenever the capability of the shop / organization is required to be amended
to include / extend the scope of approval for maintenance of aircraft and/or components
capable of being serviced / repaired / overhauled.
Quality Manager will review the document and carry out an internal audit to ensure
satisfactory compliance with all Part 145 requirements. Quality Manager will submit the
proposed amendment to CAA Nepal for approval along with documentary proof
supporting the availability of publication, tools & equipment, manpower, facility etc. On
receipt of acceptance / approval, the Quality Assurance will amend the capability list.
1.11.4 Minor Amendments to the Exposition
An amendment, such as addition / deletion / correction within text, process flow or a form
in Associate Maintenance Procedure (AMP), not affecting prime intent of any procedure in
CAMMOE, will be considered as ‘Minor Amendment’. Any correction made against
typographic error in CAMMOE shall also be considered as ‘Minor Amendment’
Dy. Director concerned shall submit proposed ‘Minor Amendment’ to Quality Manager for
indirect approval. However he shall notify such indirect approval to CAA, Nepal for
endorsement at the earliest, with two copies of revised CAMMOE pages under covering
letter.

PART 1: MANAGEMENT
1.11.5 Distribution of CAMMOE and its amendments
(1) Hard Copy Format
For distribution of CAMMOE, Quality Manager shall issue a Manual Control Number
(Ref CAMMOE Chapter 0.5) to each controlled copy for traceability.
However Dy. Director, ESTD will be responsible for distributing amended pages to
all addresses as per distribution list along with manual status letter (ref CAMMOE
Chapter 5.1) and Manual transmittal sheet (ref Chapter 0.5). Reference of the
Authority’s Approval shall be mentioned on CAMMOE.
An amendment shall be incorporated by inserting new amended pages and

replacing (affected) existing pages. A vertical Margin Line, on Right Side, will
identify latest revision on each affected page. Each manual holder, upon
incorporation of amendment shall complete the Record of Revisions (ref Chapter
0.2).
Each holder of CAMMOE shall retain Original Manual Status. Copy of duly signed
Transmittal Sheet shall be returned to Technical Library, as acknowledgement for
receipt and incorporation of particular amendment. All obsolete pages must be
discarded immediately to avoid any confusion.
(2) CAMMOE and AMP in electronic copy format shall be made available on
Organizational Internet for secured accessibility through corporate account. Dy.
Director ESTD will arrange updates of electronic copy along with revision of
CAMMOE in hard copy format.
1.11.5 Summary of Documents Constituting the total Exposition
 Continuing Airworthiness Management Maintenance Organization Exposition

 Associated Maintenance Procedure Manual including (Shop Procedure Manual, Store
Procedure Manual)
 Training Manual

CONTINUING
AIRWORTHINESS
MANAGEMENT
MAINTENANCE
ORGANIZATION
EXPOSITION
(CAMMOE)
PART 2: MAINTENANCE PROCEDURES
PART 2: MAINTENANCE MAINTENANCE ORGANIZATION EXPOSITION (CAMMOE)
PROCEDURES
2.1 Supplier Evaluation and Subcontract Control Procedure

2.1.1 Purpose
To describe NAC Engineering & Maintenance policies on suppliers’ evaluation and

qualification for inclusion in organization's approved Vendor List (AVL) and on
monitoring performance of such approved Vendors for procurement of aircraft
components, material, tools, test equipment and maintenance services.
2.1.2 Procedure
2.1.2.1 Company Policy
All new components intended to be installed on aircraft / aircraft component shall be

accompanied by the applicable authorized release certificate issued by Original
Equipment Manufacturer (OEM) or OEM authorized distributor explicitly NCAR Form 1,
EASA Form 1, FAA Form 8130-3, TCA 24-0078 or equivalent CAAN approved supplier.
For used aircraft component, acceptable Release Certificate shall be NCAR Form 1, EASA
Form 1, FAA Form 8130-3 or TCA 24-0078 clearly stating the maintenance performed -
Test / Inspection / Repair /Overhaul)
Procurement of all aircraft components, material, tooling and their maintenance services
shall be made through a Purchase Order / Repair Order, only from the Vendors listed in
the Approved Vendor List. Purchase Order shall be placed priority-wise to any of the
following sources:
(a) OEM of aircraft / aircraft component
(b) Vendor / Distributor approved and/or authorized by OEM in the maintenance data.
(c) Organization holding valid NCAR– 145 Approval.
(d) Part supplier providing aircraft / aircraft components / material with applicable
authorized certificate from OEM / NCAR – 145 Approved Maintenance Organization.
NOTE: Components obtained from suppliers shall have clear traceability.
Material such as fabric, adhesives or raw material, tooling and test equipment with
approved specifications that do not require airworthiness Release document must be
provided with Certificate of Conformity. Such Vendors can be added in AVL, if
recommended by OEM in the maintenance data.
Maintenance services on aircraft / aircraft component including inspection, repair,

modification, overhaul within scope of work (excluding pre-flight inspection ensuring
aircraft is fit for flight, not involving any troubleshooting) may be acquired from approved
Part 145 maintenance organization holding valid NCAR – 145 Approval.

PROCEDURES
NAC being operator too, aircraft components / material for fitment on its own aircraft,
with applicable Certificate of Release to Service showing clear traceability shall be
acceptable. Copy of CRS may be required along with Serviceable Tags for component /
material traceability. Material inspector verifies the compliance status of components
received by NAC before its entry into store.
All maintenance activities beyond the scope of approval of NAC will be outsourced for
repair, overhaul, testing to manufacturer; manufacturer approved /authorized
maintenance agencies, FAA / EASA-145 / TC / NCAR-145 approved maintenance agencies.
Such agencies will be treated as Company approved Contractors.
2.1.2.2 Supplier Evaluation Procedure
Original Equipment Manufacturers and their authorized Vendors / Distributors

(recommended in maintenance data) shall be directly included in Approved Vendor List
upon request from Dy. Director, ESSD providing pertinent data / documents showing
traceability for such Vendor. Suppliers shall be evaluated for the following before
including in AVL:
 Maintenance Organization holding a valid NCAR – 145 Approval.
 Part Suppliers supplying aircraft components / material with applicable authorized

certificates from OEM / Part – 145 AMOs.
 Evaluation of Scope of Approval
 Evaluation of the organization exposition documents of the suppliers.
2.1.2.3 Supplier Control Procedure
QA will carry out the evaluation of MRO/ Vendor / Suppliers based on the certificate of
approval, company profile, their scope of approval, and regular audit on site once in each
two years may be carried out on major suppliers depending on their performance.
(i) Qualification
Subsequent to evaluation, supplier’s data shall be presented on Supplier

Qualification along with recommendation. Once approved, Quality Manager
shall issue ‘Certificate of Approval’ to vendor, clearly stating desired scope of
work and limitations. Copies shall be sent to Originator. The scope of work
of the particular vendor shall be preserved for three years from the date of
last service of the vendor.
QA shall be responsible for archiving the following records of the approved vendors:
• Copies of applicable Approvals / Certificates

PROCEDURES
• Supplier Qualification and Follow up sheet
• Certificate of Approval
(II) Addition to the Approved Vendor
Qualified supplier shall be added to Approved Vendor List maintained by Dy.

Director, ESSD & MPD to control aircraft components, material, tooling,
equipment and maintenance services supplied to the NAC Engineering &
Maintenance.
(III) One-Time Approval of Vendor
Whenever situation of urgent and AOG requirement of aircraft components,

materials, tooling, equipment and maintenance services from a source not
included in Approved Vendor List, then Dy. Director ESSD shall submit
‘request for One-Time Approval' of particular vendor with all the pertinent
information to Quality Manager. The vendor will be evaluated by Quality
Manager on the basis of available information and if found satisfactory, the
Quality Manager shall issue One-Time Approval of Vendor. Only after
receiving Approval from QA, Purchase / Repair Order shall be issued.
(c) Suppliers Follow-up
Dy. Director, QA shall follow vendors’ qualification recurrently by reviewing his

NCAR 145 compliance. For vendor undergoing changes in location / scope of the
approval, revised Certificate of Approval shall be issued by Quality Manager on the
request of Dy. Director ESSD
Depending on quality of the services provided / maintained by vendor, the Quality

Manager may limit, suspend or withdraw vendor qualification. This shall depend on
the feedback generated based on discrepancies Report raised by Material Inspectors
or by QA Auditor. Upon receipt of such reports, Quality Manager shall recommend to
maintain, suspend or withdraw the approval. Quality Manager shall provide access
to Approved Vendor List and Purchase / Repair Orders, whenever deemed
necessary by the CAA, Nepal. Access to supplier’s facility for audit shall also be
arranged by Quality Manager with prior notification to the vendor.

PROCEDURES
2.1.2.4 Contracts Management
(a) Contracts with vendors
Contracts shall be made with vendors for aircraft components, material, tooling, test
equipment and maintenance services and the contracts with the parties and
agencies will be done by Engineering Supply and Store Division. Contracts shall
specify at least the followings:
• Scope of activity
• Initial provisioning / re-provisioning / shipment / stock management
• Specific maintenance activity
• Lead /Turn Around Time
• Warranties
• Access to contracts and vendor’s facility for audit purpose.
(b) Contracts with Customer Organizations
For maintenance services, prior to contract with customer Organization (ref Chapter
4.1 for details), contract shall be formulated in accordance with NCAR – 145
requirements and shall never exceed NCAR – 145 approval scope of work /
capability. It shall contain following:
• List of requested maintenance tasks

• Applicable maintenance data
• Identification of aircraft / aircraft components.
• Records requested by Customer
• Specific procedures with the Customer (responsibility for provisioning
maintenance data, components, material, work order, approved
maintenance schedule, defect rectification, CRS & all continued
airworthiness requirements).
Technical elements of each contract shall readily be made available, whenever deemed
necessary by the CAA, Nepal or competent authority.
Maintenance Manager shall draft maintenance contracts, consulting Quality Manager with
regards to NCAR – 145 Approval. Other divisions may be contacted for issues pertaining to
Company Capability List, Continuing Airworthiness and Maintenance Activities. Financial
issues or assistance on that regard may be obtained from Finance Department. If deemed
necessary draft contract may be discussed with the personnel from Legal Department.

PROCEDURES
For all contracts either exclusive or non-exclusive, Accountable Manager or his nominated
person shall be the final approving authority depending upon their financial authority as
stipulated in the company finance rule. Manager, Maintenance upon approval shall sign the
contract on the behalf of NAC Engineering & Maintenance.
2.1.3 System of Placing Orders
Purchase Order for any aircraft component, material, tooling and test equipment shall be
generated by Dy. Director ESSD. Vendor must be listed in AVL of NAC Engineering &
Maintenance. Request for any Release Certificates and other associated documents must be
stated clearly on the Purchase Order to ensure receipt of parts in accordance with the
CAMMOE Chapter 2.2
Repair Order similar manner shall be generated from AVL for maintenance services.
Request for appropriate release certificate must be stated clearly on the Repair Order to
ensure receipt of parts as per CAMMOE Chapter 2.2.
Procurement and maintenance services of the aircraft components, material, tooling, test
equipment etc shall be made from vendors listed in AVL. Dy. Director ESSD shall perform
market research, if deemed necessary.

PROCEDURES
2.2 Acceptance / Inspection of aircraft components and Material from Outside Contractors
2.2.1 Purpose
To define NAC Engineering & Maintenance policy regarding acceptance / inspection of

aircraft components and material received from outside contractors. This procedure is also
applicable to incoming customers’ components for maintenance services.
2.2.2 Component & Material Acceptance Procedure
2.2.2.1 General
All aircraft components, material, tool, test equipment intended for fitment to an aircraft,
aircraft component, is subjected to an incoming inspection upon receipt. This incoming
inspection is to ensure conformity to the Purchase, Repair Order and Physical condition of
the items received. Different cases of the receipt of aircraft components and material:
• New aircraft components, material, tool, test equipment.

• Used serviceable component, material, purchased from Approved Vendor List
• Aircraft component, tool, test equipment after repair from outside maintenance
repair, overhaul suppliers
• Customers’ aircraft components (unserviceable) for in-house maintenance
2.2.2.2 Component Material Incoming Inspection
In order to ensure conformity for incoming aircraft components, material, QA Material

Inspectors shall mainly follow the inspection rules provided as under:
• Visual inspection of packing, for damage – In case of damaged packaging, aircraft

component shall undergo more detailed inspection or quarantine for investigation.
• Conformance of the component, material with accompanying documents and

purchase order, repair order such as Nomenclature, Part Number, Serial Number,
Quantity, Life Status (TSO, TSN, CSO, CSN, calendar Time etc), maintenance
performed (inspection, repair, modification, overhauled) etc.
• For Life Limit Parts, Back to Birth history must be available and checked.
• Evaluation of other delivery documents not specified in Purchase Order, Repair

Order (Conformity to NAC specifications for such products shall be assessed)
• Endorsement of delivery documents specified in Purchase Order, Repair Order

(Certificate of Conformity, Inspection, Test Report etc).

PROCEDURES
• For Consumables parts document relating traceable to OEM (i.e. certificate of Origin
/ Certificate of Analysis / Manufacturing Certification / Certificate of Conformance /
ARC) plus Certificate of conformance from suppliers are required.
• For Standard parts like rivets, nut, bolt etc document relating traceable to OEM and
certificate of Conformance from supplier are required.
• For the PMA parts acceptance, Engineering Purchase shall submit the relevant
document & take prior approval from QA. PMA P/N shall be verified from website:
www.faa.gov. Further details refer Goods Inward Inspection Procedure.
In addition to above guideline Material Inspector shall carry out material incoming
inspection, checks for aircraft component, material according to AVL & the
acceptance criteria as defined in the table below:
Source Original Suppliers/Distribut Part – 145 Approved /

Equipment ors Accepted Organization
Condition Manufacturer
(OEM)
New(Manufactur A A&E N/A

e)
New (Unused) N/A B B
Serviceable C C&E C
Unserviceable N/A N/A D
A. Verification that component received with OEM Authorized Release Certificate.

B. Verification that component received with copy of Original Authorized Release
Certificate of OEM and statement from vendor that component has not been used
and is stored as per OEM recommendations for storage.
C. Verification that component received with CRS (NCAR Form 1, EASA Form 1) from
NCAR/EASA – 145 Approved Organization or FAA 8130 or TCA 24-0078 or dual
Release Certificate.
D. Verification that component for in-house maintenance received with Unserviceable
Tag and Work Order.
E. Certificate of Conformity.
Material Inspector shall contact Dy. Director ESSD, if serviceability of an item cannot
be determined by visual inspection or if is suspected mishandling during
transportation. If testing capability is available within the Organization, Dy. Director
Maintenance Division shall arrange functional tests and certifying personnel shall
send back to Store with appropriate statement (test report &Work Order).

PROCEDURES
2.2.2.3 Airworthiness determination

Component airworthiness shall be evident, when Certificate of Release to Service is
being presented with aircraft component, like:
• EASA Form 1 or FAA 8130-3 or TCA 24-0078 for new aircraft component issued by
OEM or OEM authorized vendor. For used aircraft component NCAR Form 1 shall be
accepted, if issued by NCAR – 145 AMO or EASA Form 1 issued by EASA Part – 145
AMO.
• FAA 8130-3 shall be accepted for used components from FAA Part – 145 Approved
Repair Station, i.e., also Part – 145 Accepted Organization.
• TCA 24-0078 with dual release certificate shall be accepted for used aircraft
components from CAR 573 AMO, also Part – 145 Accepted Organization.
 AD/MOD/SB Status (if shown in data plate) matches with, between the purchase/
repair order, part and released documents.
Material Inspector shall contact Dy. Director, ESSD, if serviceability of a component cannot
be determined by visual inspection or is suspected that component was mishandled during
transportation. If testing capability is available within the Organization, Dy. Director
Maintenance Division shall arrange functional tests and certifying personnel shall send back
to Store with appropriate statement (test report &Work Order).
Once serviceability is confirmed, Material Inspector will issue a Serviceable Tag (refer and
attach it to the component. Part Number, Serial Number, Batch Number, shelf Life Expiry
date, Certifying AMO shall be recorded in Tag and Store Register. No serviceable tags shall
be issued by the Material Inspector for such material for consumable parts and materials,
although these materials shall also be subjected to incoming inspection. After the
acceptance of components, R&D shall attach a copy of Authorize Release Certificate with
critical and major components.
If serviceability or functionality of a component is not confirmed, Material Inspector will
keep item on hold, raising Discrepancy Report and Dy. Director Maintenance Division shall
arrange all necessary for the inspection, test or repair of the component.
For components (repairable) received from customer for repair, Material Inspector shall
perform inspection of the incoming component and if conformity with customer Repair
Order is verified, stem Repair Order as “NAC Incoming Inspection Passed”. In case of non-
conformity, quarantine the component and inform ESSD for further action. To ensure
component has been maintained and certified in accordance with customer’s Repair Order,
and as per NCAR – 145 Approvals, Material Inspector shall issue a serviceable tag.

PROCEDURES
2.2.2.4 Aircraft Component, Material Segregation

Whenever aircraft component, equipment or material is found damaged / unserviceable
during in-house inspection and in-house inspection capability is not available for
serviceability test, such item shall be rejected by the Material Inspector. For components
received neither in compliance with Purchase Order / Repair Order nor having documents
to traceability (proper docs), Material Inspector shall raise reason for rejection and
handover the Rejection Form to ESSD.
Material Inspector also raised Discrepancy Report and item shall be placed in quarantine. A
discrepancy Report shall be attached with such items kept in quarantine, and Dy. Director
ESSD shall inform vendor accordingly. Dy. Director ESSD will be responsible for
investigation and follow up raised discrepancy for determination of corrective actions.
All rejection or discrepancy Reports shall be recorded for use as performance indicators of
the suppliers. Recording is important as quality performance, cost of quality and vendor
rating are largely based on statistics of rejections.
2.2.2.5 Separation of Aircraft Components sent in Batches
If aircraft components (Rotables / Consumables) are received in batches in quantities and

provided with a single CRS, in this case the CRS shall be separated from component, instead
use batch number as release certificate by stamping on individual components with
following statement:
Batch Breakdown by
NAC Engineering & Maintenance
Quantity from Batch: Vendor:

NAC Release Cert.;
RROH/RRP:
CRS REF:
Inspector Name: Date:
Signature
Date:
Store personnel shall register quantity of items received through a single CRS and maintain
records of each issue from store inventory. On the other hand, Material Inspector shall
return the Batch Breakdown certificate along with serviceable tag to record section.
NOTE: This Batch Breakdown copy is a new certificate accompanying the separated aircraft
components.

PROCEDURES
2.2.2.6 Quarantine Store
Any aircraft component, material that does not meet the acceptance criteria except,
unserviceable component received for maintenance shall be properly labeled with
discrepancy Report and routed to Quarantine Store until discrepancy is cleared:
• Component not meeting NCAR, EASA, FAA, TCA or other regulatory requirement.
 Airworthy condition cannot be determined
 Documents are missing or inappropriate.
 Component with physical damage.
 Any other condition that renders components un-serviceable.
Inside Quarantine Store, there shall be a clear segregation for aircraft components declared
as ‘unserviceable’, material declared as ‘rejected’ and aircraft components, material
awaiting for their status and marked as ‘under investigation.’
Once discrepancy on the quarantined material is corrected to the satisfaction of Material

Inspector the material inspector shall close discrepancy Report and issue Serviceable Tag.
2.2.2.7 Unapproved Parts
Aircraft component, material, that are not fabricated as per their Type Certificate (TC) /
Supplemental Type Certificate (STC) / OEM specifications or without their authorization
and that could adversely affect to safety of flight shall be considered as ‘Bogus Item.’
Upon incoming inspection, Material Inspector shall identify a component or material as

‘Bogus’ due to its non-conformity to design / documentation or if it is evident that
component or material is fabricated through forgery with the use of unapproved data and
avoiding airworthiness standards.
All such items shall be immediately quarantined and labeled as UNSERVICEABLE, raise
discrepancy Report and inform Quality Manager and CAA, Nepal. The Quality Manager shall
carry out the investigation.
2.2.2.8 Acceptance / Inspection Records
Material Inspector shall record following data for items received from vendors:
 Purchase Order (PO) / Repair Order

 Release Note
 RROH / RRP
 NCAR Form 1 / EASA Form 1, FAA Form 8310-3 / TCA Form 24-0078 (issued with
dual certificate of authorized Release to service)
 Test / Strip reports (as applicable)
 Operator’s release document

PROCEDURES
2.2.2.9 Register of Components and Material
An inventory in computerized system shall identify the reference, location and status of
each component, material in the Stockrooms (ref CAMMOE Chapter 2.3).
Record of aircraft components, material, equipment kept in Quarantine Store shall contain
at least the item Nomenclature, Part Number, Serial Number, Shelf Life (if applicable) and
reference to the discrepancy report (if applicable).
2.2.2.10 Qualification of the Material Inspector
Material Inspector shall be familiar with NCAR – 145 requirements, applicable

Organizational Procedures and Acceptance criteria for NCAR Form 1, EASA Form 1, FAA
Form 8130-3, TCA 24-0078 and Certificate of Conformity.
Candidate shall undertake comprehensive initial training and upon assessment (ref
CAMMOE Chapter 3.7), Quality Manager shall issue authorization to act as a Material
Inspector.
2.2.3 Acceptance of Components from Internal Sources
When parts are received from various line / base station of the company the same will be
checked by stores in-charge for transit damage, supporting airworthiness related
documents and subjected to inspection for condition. Items found serviceable with proper
documents will be stored in bonded stores.
2.2.4 Components Removed as Serviceable from Aircraft
A) All aircraft components, which are removed as serviceable from the aircraft operated by
NAC, will be attached with a serviceable tag by a certifying staff, after ensuring that the
component has no reported defect in the previous flight.
B) The Serviceable Tag should contain all pertinent information about the component such as
Part Number, Serial Number, Removed from and Reason for removal.
C) Certifying staff will send such parts / components to stores for storing in bonded stores.
The stores in charge will store it in the bonded store after obtaining life done/life remaining
data from Technical Services in case of life limited component.
D) Certifying staff may also install components removed as serviceable from an aircraft to
another aircraft directly without routing the component through bonded store. Such
component’s removal/installation details must be entered in the respective aircraft
technical log page and technical record updated accordingly. ESTD needs to intimate the
Engineering Store by email for updating the history card.

PROCEDURES
2.2.5 Components/Materials Removed from Other NCAR-145 Approved Organization/Operators
A) Parts / Components may be received from other NCAR-145 organization or Operator, on

loan /sale basis, for installation on aircraft maintained by NAC.
B) Such parts /components will be subjected to acceptance inspection by material inspector

who shall issue serviceable tag to the component based on the release document and
serviceable tag in case of rotable components.
2.2.6 Components Received from Customers for Repair Overhaul
Reserved
2.2.7 Installation of Components (AMC M.A.501 (b))
The installation of a component should only take place when the person or approved
maintenance organization is satisfied that:
 The component is in satisfactory condition and has been appropriately released.

 The components meet required modification status. This may be accomplished by reference
to the manufacturer’s parts catalogue or other approved data (i.e. Service Bulletin).
 The installation of the component is in compliance with applicable Airworthiness
Directives.
 The status of any service life limited parts fitted to the component is satisfactory.

PROCEDURES
2.3 Storage, Tagging and Release of Aircraft Components and Material to Aircraft
Maintenance.
2.3.1 Tagging System
2.3.1.1 Component Tagging System
NAC maintains components for its own use and as per the guideline given in NCAR AMC
145.A.50 (a) the component release to service will be in the form of Serviceable Tag issued
by material inspector based on release certificate issued as per EASA Form 1 or equivalent
document. The serviceable tag will have a cross-reference to the original release certificate
issued to the component, separately retained and filed by Engineering Services. A copy of
the release certificate shall be retained with the component. The company Component
Tagging System shall consist of Serviceable Tag, Hold Tag and Unserviceable Tag.
The Serviceable Tag is used to identify serviceable units. The tag is color coded green. The
tag contains information such as part number, serial number, TSO/CSO etc. relating to the
component and other data pertaining to the serviceability of the unit. The information on
the tag is divided into two sections: Serviceable and Installation Data.
The Unserviceable Tag is used to identify unserviceable units. The tag is color coded red.
The tag contains information such as part number, serial number, reason for removal, work
to be carried out, TSO/CSO, etc. of the component.
The Hold tag is used to identify components which at that moment have not been identified
as either serviceable or unserviceable. This tag must ultimately be replaced by a serviceable
or unserviceable tag within 15 days. Store In-charge will closely monitor the hold item and
follow up to be done. The tag is color coded Yellow. The tag contains information such as
Part No, Serial No. , Reason for removal, TSO/CSO etc, of the component.
2.3.1.2 Tagging Procedure
Each serviceable, rotable unit shall be identified with a Serviceable Tag on which the
SERVICEABLE DATA part is filled out. The Serviceable Data is filled by appropriately
authorized person certifying the serviceability of the unit. The Installation section is filled
by an appropriately authorized person installing the unit on the aircraft. The inspection
signature certifies that the unit is serviceable. All newly purchased or repaired units will
also be similarly tagged.
Each unserviceable rotable unit, whether held in stores, shops, flight kits, or line station
holding areas, shall be identified with an Unserviceable Tag. The tag must be filled by an

PROCEDURES
appropriately authorized person certifying the unit as unserviceable. The tag will remain
attached to the unit until such time as the unit is re-certified as serviceable.
Units that are determined to be beyond economic repair or rejected by the shops or
inspection personnel shall be identified with an unserviceable tag with appropriate
information pending final disposition.
All parts robbed from an airplane or higher assembly must be issued with a serviceable
tag prior to installation on another aircraft or higher assembly. Maintenance or shop
personnel performing the robbing shall obtain time remaining on the unit and fill out all
the appropriate blocks on the serviceable part of the tag. The inspection signature in the
tag shall be used to certify serviceability of, and remaining time on the unit.
The airplane or higher assembly, from which a unit has been robbed, shall also be
properly identified indicating that a part has been robbed. Authorized person will record
robbing of a part with a write-up against the airplane or higher assembly. Parts robbed
from airplanes shall be recorded in the TLP of the pertaining aircraft.
Certifying staff removing the part from the aircraft / component will attach respective
status tag reflecting the status of the parts such as Serviceable, Unserviceable
(Repairable/ Unsalvageable etc.).
2.3.2 Procedure for Handling & Storage
2.3.2.1 Stock Management and Storage of Aircraft Components / Material
In-charge Store, reporting to the Dy. Director ESSD shall be responsible for day to day
operation of Stock / Store. He is responsible for maintaining all inventories according to
requirements recommended by manufacturer / industry standard practice. Store In-
charge shall update inventory list in computerized and manual system, whenever aircraft
components, material are received and issued in the Store. Records shall contain all
information like Part Number, Serial Number, Location, Shelf Life, Quantity etc. During
storage all component shall be tagged properly. Storeroom shall be:
• Large enough, strong and sufficient storage facilities for aircraft components
and material. Materials are segregated as per nature of product to avoid mutual
damage.
• Items with Shelf Life Limitations are preserved appropriately.
• Suitable covering are provided for all components to guard against physical
damage and environmental effects.
• All serviceable aircraft components, material are segregated and identified
appropriately in the Store.

PROCEDURES
Store shall be provided with an identified area for storage of Unserviceable components
or material which is either with shelf life expired or found to be damaged. Such
components shall be sent to concerned section for further processing on daily basis. While
sending a component with expired life, In-charge Store shall declare components asLife
Expired on Serviceable Tag and put his signature, date and staff number.
Aircraft components, material shall be stored in accordance with manufacturers’

recommendations / industry standards to protect against humidity, extreme
temperatures, dust, rough handling or other damages. It shall be ensured by all concerned
that whenever practical, aircraft components / material are remained packaged in
protective material to minimize damage as a result of handling.
The storage of flammable, unsalvageable and quarantined items shall be maintained in the
separate store. Storeroom shall be a permanent building constructed for storage purpose
only. It shall have proper cover, firm flooring, sufficient area and height required for items
to be stored and removed. It shall have adequate doorways, which can be secured, when
needed. There shall be adequate lighting, unless otherwise specified depending upon
nature of item from being stored, however direct sun light shall be avoided.
Aircraft components like, APUs, Landing Gears, Engines, Propellers and other heavy
structural parts shall be stored in accordance with manufacturer instruction at designated
areas on appropriate trolleys or on stands.
In the absence of manufacturer’s recommendation, the guidelines given in CAA CAP562

Leaflet D-40 Storage Conditions for Aeronautical Supplies will be followed.
2.3.2.2 Electrostatic Sensitive Devices Handling Procedures
An electrostatic sensitive device is any component (primarily electrical) which can be

damaged by common static charges which build up on people, tools and other non-
conductors or semiconductor. Aircraft components that are having the ESD susceptibility
Symbol shall be handled as per following procedure.
1. ESDS components shall be enclosed in package having the ESD control property of
shielding. When first received the inspection personnel should ensure that the
component arrived in a proper type of shipping/storage condition/external
markings.
2. ESDS parts shall be stored or placed in the separate conductive rack and the
conductive rack shall be ground to the earth.
3. Sensitive electronic / electrical components shall be stored in cool, dust free and
humidity controlled environment as recommended by manufacturer.
4. The ESD protective workstations are to be clearly identified.

PROCEDURES
5. Conductive, static dissipative and insulative materials in the work place can become
charged due to the turboelectric effect. These must be controlled by damaging
potentials through the use of grounding in the case of conductive and dissipative
materials, or through the use of air ionization.
6. Conductive or dissipative floors and/or grounded conductive/dissipative floor mats

are used in ESD protected areas where personnel are not wearing wrist straps. To
provide the intended ESD protection under these conditions, the use of leg straps,
heel straps or conductive shoes is required.
7. ESDS items must be handled only in ESD protected areas. When outside of ESD
protected areas ESDS items must be completely enclosed inside the ESD protective
package in an ESD protective container.
8. All containers, tools, test equipment and fixtures used in ESD protected areas must be
grounded before and during use.
9. While in the vicinity of ESDS items, personnel handling ESDS items must avoid
physical activities that produce static charges.
10. All electrical connection pins shall be blanked with proper protective covering and
component placed in a specially made container / bags bearing ESDS label.
2.3.2.3 Control of Access
Aircraft components and material shall be stored in secured areas under restricted access
to authorized personnel only. Authorization for access to store room shall be controlled by
Dy. Director ESSD. Generally, the following shall be authorized to have access to Stores:
• Staff working in the ESSD

• Material Inspectors
• Quality Auditors.
Dy. Director, ESSD shall ensure that appropriate storage conditions are observed, while
handling serviceable components and material. Dy. Director, ESSD shall also ensure that
serviceable components being properly handled during aircraft / aircraft component
maintenance.
2.3.2.4 Airworthiness Directives / Modifications Control for Stored Items
Aircraft components kept inside the Storeroom shall remain compliant to the applicable
Airworthiness Directives and all other mandatory modifications. Process for
accomplishment of all mandatory modifications on aircraft components lying in
Storeroom is detailed in CAMMOE chapter 2.11.
2.3.2.5 Inventories

PROCEDURES
Aircraft components and material in Storeroom shall be listed on Computerized

Inventory. Perpetual inventory check / stocktaking shall be made for correcting
deviations in nature of product, reference, quantity of all components, and material in
entire Storerooms under supervision of Dy. Director ESSD. Any inventory for customer
components and material shall also be handled in similar manner as described in this
procedure.
2.3.2.6 Control of Shelf Life
Aircraft components and material with shelf Life shall be checked against their documents
upon receipt from vendors / suppliers / workshop. In-charge Store (concerned) shall
maintain computerized shelf life records and monitor life on monthly basis by taking print
out of shelf life record. The shelf life tag shall be maintained manually in the shelf life tracking
board and shelf life data shall be entered in computer for tracking purpose.
Any aircraft components, material reaching shelf life limit or found physically damaged shall
be segregated by In-Charge Store concerned and placed at designated location (unserviceable
/ quarantine) prior to dispatch for disposal or to re-life.
2.3.2.7 Inspection Requirements During Storage
11. Store in-charge will inspect all aircraft parts and components for corrosion, leakage,
and deformation / damage and packaging which are stored more than three years
and re-certify if the aircraft parts / components are in acceptable condition. The Store
in-charge / qualified person (5b) will then issue a new serviceable tag and attach
together with the components. The store in-charge / qualified person (5b) may
request for functional check of aircraft parts and components. If the aircraft parts /
components are not in acceptable condition then will be sent to the repair / overhaul
contracting agency for re-certification.
12. Store inspector will monitor any routine inspection / servicing to be carried out on
the component, while in storage in accordance with manufacturer storage instruction
and Engineering Store Procedure Manual.
13. Any routine inspection / action to be carried out on parts or components may be
reflected in the release documents of the parts / components or Engineering Store
Procedure Manual or CAP 562 (such as rotation of tires on routine basis).
14. Such routine inspection / action to be taken will be reflected in the shelf life register
or in the computerize system while receiving the item into the bonded stores.
15. Store inspector will advise the respective personnel for carrying out routine
inspection / action, due on the stored parts:

PROCEDURES
a. Dy. Director, ESSD for organizing to carry out the routine inspection, if the item is
required to be sent to the CAAN's validated Maintenance Organization.
b. Maintenance Manager / Production Planning Control Section to depute qualified
person to carry out maintenance / inspection, if it is within the purview of the
internal certifying staff.
c. Stores assistant to re-position the part.
2.3.2.8 Issue of Components to Maintenance Process
Aircraft Maintenance Engineer concerned shall demand Rotable and consumable items
separately on Internal Demand Voucher “Requisition Slip”. While receiving components or
material from Storeroom, maintenance personnel or store personnel shall check for
following before accepting the item and signing in Material receipt column of Requisition
Slip:
• Serviceable Tag with the item or Release Note

• Physical condition of the item and proper packing (as applicable)
• Part Number and quantity issued are the same as demanded.
• Part and Serial Number are the same as indicated on Serviceable Tag and item.
• If items are controlled by shelf life, verify that the shelf life limit is not exceeded at
the time of issue.
After issuance of the items, In-Charge Storeroom (concerned) shall record transaction and
update inventory record. In-Charge concerned shall ensure that Chemicals are issued with
applicable expiry date stickers. In-Charge Tool Store concerned shall ensure chemicals
store are having expiry date stickers and control register being maintained for monitoring
Chemical expiry life on regular basis and life-expired chemicals are removed from store
for disposal.
Whenever inter-storeroom transfer of any aircraft components, material and equipment

takes place, it is responsibility of respective Store In-charge to complete recording and
appropriate paper work. Computerized on-line inventory control shall be maintained to
assist users in their day to day functions.
2.3.2.9 Return of Serviceable Items to Storeroom
Aircraft components and material issued from Store, but not used, shall be immediately
returned to respective Store with “Store Return Slip”. Concerned AMTL shall clearly
record reason(s) for returning along with signature, date and authorization
stem/Number.
Concerned Aircraft Engineer while returning aircraft components or material shall ensure
that the item is handed over to Store personnel in Original packing along with all
applicable release document and no sub-assemblies / spares have been removed. Copy of
‘Stock Return Slip’ must be archived at the Storeroom for future reference. After receipt of
the aircraft components or material in Storeroom, Store personnel shall record

PROCEDURES
transaction in computerized or manual register and update inventory record accordingly.

In case of Rotable, concerned certifying engineer shall fill up “Rotable Movement Form”.
2.3.2.10 Evidence of replaced spare and Consumables
Aircraft Flight Log and store requisition slip shall be kept for evidence of replaced spare
parts whereas a store requisition slip shall be kept for evidence of consumable parts.
2.3.2.11 Storage of Dangerous Goods
Fluids such as fuel, hydraulics, solvents and cleaning agents being used during
maintenance (in hangar / workshop) shall be classified as ‘Dangerous Goods’. Dangerous
Goods shall be grouped with respect to separation between types of risk as per prescribed
below:
• Flammable
• Irritant
• Oxidizing
• Noxious / Toxic
 Corrosive (segregation between acidic and alkaline products)
For all such dangerous Goods, dedicated Storeroom, including both for transit and
scrapping shall be provided, conforming to following conditions:
• Controlled restriction to chemical Storeroom.
• Display placards of warning for such storage at the entrance.
• Operational and Safety, emergency instructions placed in the close vicinity.
• List of personnel authorized to such areas.
• Name and Phone Number of In charge Storeroom.
Chemical storeroom shall be well ventilated and provided with retention system as per
level of risk involved. An effective fire protection system shall be established. Flammable
items shall be stored in fire resistant shelves / cabinet and for Noxious / Toxic material,
storage shall be made inside locked shelve. A label shall be affixed on each individual area
showing the type / nature of risk and the handling instructions. Warning Notice at the
entrance shall be:
DANGEROUS GOODS AREA
RESTRICTED ACCESS
HANDLE SAFELY
Personnel working in Chemical storeroom (other concerned store staff) shall be trained
for handling of ‘Dangerous Goods.’ Maintenance staff shall be trained for handling
dangerous goods during aircraft, aircraft component maintenance through in-house
recurrent training session.
2.3.2.12 Control of Alternate Materials

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For aircraft and aircraft maintenance, manufacturer-recommended materials as per

maintenance data shall be used. If procurement of such material is not practicable, Dy.
Director ESSD shall inform Engineering Services for acceptance of possible alternative
material. Dy. Director, Engineering Services shall establish alternate material and submit
it to Quality Manager with valid justification for its acceptance or approval. Upon receipt
of such request from Engineering Services, the Quality Manager shall endorse
recommendation and forward it to CAA, Nepal for approval. Once approved by CAA Nepal,
the copy of the approval shall be informed to Engineering Services for their necessary
action in order to procure material.
Alternative materials in individual maintenance areas shall be controlled through a list,

maintained by Engineering Services. Such list shall be provided to Dy. Director ESSD,
maintenance and workshop division for raising demand in accordance with controlled
list.
2.3.2.12 Disposal of Unsalvageable Components
Components which have reached their certified life limit or contain a non-repairable defect
shall be classified as unsalvageable and shall not be permitted to re-enter the component
supply system unless certified life limits have been extended or repair solution has been
approved according to EASA Part 21.
The following types of components shall typically be classified as unsalvageable:
 Components with non-repairable defects, whether visible or not to the naked eye
 Components that do not meet design specifications and cannot be brought into
conformity with such specification
 Components subjected to unacceptable modification or rework that is irreversible
 Certified life-limited parts that have reached or exceeded their certified life limits or
have missing or incomplete records
 Components that cannot be returned to airworthy condition due to exposure to extreme
forces, heat or adverse environment
 Components for which conformity with an applicable airworthiness directives cannot
be accomplished
 Components for which maintenance records and/or traceability to the manufacturer
cannot be retrieved
NAC shall remove such item from inventory and shall dispose-off such unsalvageable
components (Scrapping of Parts) in the following manner so that it is not allowed to be
returned to service:
 The Support / Certifying staff will deface the part in such a way that it cannot be put to
use and also make a cross / scribe with a permanent red marker or scriber, on the part
at a place which is easily visible.
 The scrapped part will then be returned to the Store for storing separately till the same
is disposed.

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2.4 Acceptance of Tools and Equipment
2.4.1 Purpose
To define NAC Engineering & Maintenance policies regarding acceptance of tools and
equipment received from relevant manufacturers, suppliers or maintenance service
providers.
2.4.2 Process for Acceptance
2.4.2.1 General
A list of special tools and equipment required for aircraft is maintained at aircraft tools
store as per company scope and approval. Special tools and equipment required for
component maintenance are maintained at respective workshop. Production Planning &
control will ensure the availability of proper tools and equipment.
Tools and equipment may include:
• Standard tools and equipment

• Ground Support Equipment / Access Steps / Platforms
• Servicing tools and equipment
• Jigs or special fixtures
• Any other special tools and equipment required in accordance with maintenance
data
• Precision tools, equipment and measuring instruments including test equipment
2.4.2.2 Tools and Equipment Procurement
Tools and equipment shall be procured from approved vendors and maintenance of such
tools shall be performed by NAC Engineering & Maintenance or from approved vendors.
The tools procured should be as per the specification of aircraft tools catalogue. The major
tools should be verified by concerned inspectors. The AVL shall be maintained by Dy.
Director, ESSD and controlled by Quality Manager. Evaluation, approval and follow up of
vendors for tools and equipment shall be performed as per CAMMOE Chapter 2.1.
2.4.2.3 Management of Suppliers for Tools and Equipment
For procurement of new tools and equipment, Dy. Director, Maintenance / Workshop
Division shall identify the need for tools and equipment in accordance with maintenance
data and coordinate with Dy. Director, ESSD to acquire information on availability of such
tools or equipment in the Organization (AMO).If new procurement is required, Dy.
Director Maintenance division or Workshop division shall raise Internal Requisition for
management’s approval.

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The approved documents shall be then forwarded to Dy. Director ESSD for processing and
follow up of purchase Order. Acquisition of tools and equipment maintenance services
shall be managed through Dy. Director ESSD. For maintenance services of tools and
equipment, contracts as required shall be made with service providers in similar manner
as described for component maintenance in CAMMOE chapter 2.1.
2.4.2.4 Tools and equipment shall be categorized, as:
• New received from approved vendor

• Acquired by the Organization on loan from approved external source
• Loan to other organization and received back
• Received after maintenance, repair, modification or calibration.
Material Inspector shall check on incoming tools and equipment for any physical damage,
deterioration and also conformance to:
• Tool / equipment identification number with documents

• Internal requisition, RRP / RROH
• Supplier serviceability documents and valid Calibration Certificate
• Availability of test report (if possible)
Upon acceptance, Material Inspector shall issue a Serviceable Tag and all related
documents received along with equipment shall be attached with the unit.
For a tool / equipment received without valid calibration or not conforming to relevant
demand, Material Inspector shall raise a discrepancy report, clearly stating reason for
rejection and inform to the ESSD. Item shall be kept in Quarantine Store until discrepancy
is cleared.
2.4.2.5 Control of Tools & Equipment
Upon receipt of Tools / equipment after required maintenance / inspection, In-Charge

concerned Store shall record it on Store Tool Inventory. Dy. Director of concerned
divisions shall be informed on availability of the Tools / Equipment. List of the Tools
/Equipment shall be maintained by In-Charge Tool Store. A List of Master Tools /
Equipment used for Calibration will be controlled and maintained by In-Charge
Calibration Shop.
Tools and equipment storage shall conform to applicable environmental conditions

recommended by manufacturers. In-charge Tool Store should create tools log card
indicating the calibration/Inspection/load check as well as its periodicity as appropriate. In-
Charge Tool Store shall maintain and archive following documents or copies:

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• Serviceable Tag issued by Material Inspector

• Calibration Certificate / Test Report
• Any other data provided with Tools and Equipment.
Tool List shall be maintained for proper inventories throughout the Organization. All
types of Tools / Equipment shall be stored at designated locations in respective Tool
Store. Tool / Equipment may be issued to any workstation, team or workshop due to
nature of workload on permanent basis, but with complete traceability. Such issued Tools
/ Equipment shall also be monitored by Tool Store In-Charge.
In-Charge, Tool Store Concerned shall completely review Tool Store Inventory at the
interval of every six months to ensure status (condition / Validity of Calibration, location)
of the Items. Any discrepancy observed during the review, In-Charge concerned shall
record such discrepancies and resolved on priority. Dy. Director ESSD and Workshop
division as applicable shall supervise entire process and maintain records for inventory
checks. Individual tool box shall be provided to each aircraft maintenance technicians as
recommended by concerned Dy. Director.

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2.5 Calibration of Tools and Equipment
2.5.1 Purpose
To define NAC Engineering & Maintenance policies regarding inspection, calibration and
maintenance of Tools and Equipment including control of scheduled maintenance
2.5.2 Procedure
2.5.2.1 General
This procedure is applicable to Tools and Equipment in order to ensure conformity with
specifications, which includes test, inspection and calibration of such measuring Tools and
Equipment. Tools and Equipment, prior to induction, shall go through acceptance
inspection procedure as defined in CAMMOE Chapter 2.4. Tools and Equipment requiring
calibration shall be included in Central calibration Record maintained both by In-Charge
Calibration Shop and In-charge tool store. Calibration shall be performed by authorized
personnel IAW the procedure recommended by manufacturer of test / measuring
equipment.
Tools and Equipment used within the Organization are subjected to servicing, calibration,
inspection and scheduled maintenance at intervals as recommended by manufacturer.
Records of calibration, servicing, inspection and scheduled maintenance of the tools in the
tool store shall be managed by In-Charge of Tool Store.
2.5.2.2 Control of Tools and Equipment Calibration
The calibration of Test / Measuring Equipment belonging to the workshop shall be

monitored by Calibration shop and those at the tool store shall be monitored by In-charge,
tool store. Those calibrations which are within the capability of the calibration shop are
calibrated by NAC Calibration Shop. Those calibration tasks which are beyond the scope of
its capability are carried out by outside Vendor (ref AVL). The calibration by outside
vendors are managed and controlled by ESSD through Work order or Purchase Order.
Upon return of calibrated / repaired tooling, In-Charge, Tool Store and In-Charge
Calibration Shop shall update their Inventory List accordingly.
In-Charge, Tool Store shall monitor next calibration due dates of Tools and Equipment
which are stored at Tool store. In-Charge Tool Store should remove calibration due date-
expired Tools and Equipment from service with advice to ESSD for dispatch of such tools
and equipment either to in-house calibration shop or to outside vendors for Calibration.
Dy. Directors of workshop and maintenance Divisions should be made aware of
withdrawal of such Tools and Equipment from the service.

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2.5.2.3 Process
Calibration of Tools and Equipment on periodic basis and shall be as per following
criteria:
• At the interval recommended by manufacturer.
• Design Limit for specific Tool / Equipment, method and frequency of usages.
If there is no source of information available to establish calibration intervals or to alter,

In-Charge, Calibration Shop shall establish frequency of calibration interval through past
history, considering results of calibrations records and usages of Tools / Equipment,
however, such established calibration intervals shall receive approval endorsement from
QA. In case of any finding related to tolerance during calibration, In-Charge Calibration
shall be informed by users, who will revised and re-establish the new frequency of
Calibration interval.
Record for each category of Tools / Equipment shall be maintained by In-Charge, tool
store and In-charge, calibration shop providing identification number, next calibration /
service / check due date etc.
During last week of each month, In-Charge, tool store and In-Charge, Calibration Shop
shall perform following tasks as regard to Tools and Equipment requiring Calibration /
servicing:
• Review calibration / servicing / check due dates for tools and equipment.
• Notify section / In-charge concerned regarding tool / equipment due for calibration
/ servicing that falls on next month.
In-Charge, Tool Store shall monitor next calibration due dates of Tools and Equipment
which are stored at Tool store. In-Charge Tool Store should remove calibration due date-
expired Tools and Equipment from service with advice to ESSD for dispatch of such tools
and equipment either to in-house calibration shop or to outside vendors for Calibration.
In-charge Calibration Shop shall acknowledge the receipt of the Tools / Equipment on list
provided by In-charge Tool Store. Dy. Directors of workshop and maintenance Divisions
should be made aware of withdrawal of such Tools and Equipment from the service.
NAC Tagging and Stickers shall be used to identify, whether Tools /Equipment are:
• Serviceable
• Calibrated
• Calibration not required

PROCEDURES
Calibration Shop shall maintain Inspection and Calibration Records for Test Equipment
History Sheet. Records shall include calibration history of Tools and Equipment. It shall
also contain details of standard used for calibration of Tool / Equipment and work
performed.
After calibration check, Shop In-charge shall ensure proper labeling of Tool / Equipment
and update Calibration Record. Each item shall be accompanied with calibration sticker
and inspection / calibration certificate, deviation chart / calibration error, identifying
allotted number, next calibration due date and inspector’s approval number with
signature. Valid certificate of calibration are to be filled with Tool itself.
Each maintenance personnel, using Tools and Equipment shall be responsible to check for
valid calibration, serviceability. In case of any doubt, one shall return such tool /
equipment to In-charge Tool Store concerned for calibration. If certificate of calibration is
missing or serviceability becomes doubtful, such tool / equipment shall be sent to
Calibration Shop for verification and issuance of new certificate.
In case of loss of tool / equipment under calibration program control, In-charge of

concerned Tool Store shall report to Dy. Director concerned for administrative action. In-
charge Calibration Shop also shall be informed immediately to update Central Records.
Records of the calibration shall be archived for a period of service life of tool / equipment
by In-charge Calibration Shop and shall contain:
• Tool / Equipment description

• Tool / Equipment Part Number, Identification or Serial Number
• Calibration personnel authorization number
• Location of Tool / Equipment
• Tool / Equipment status
• Calibration frequency
• Last and next calibration due date
Detailed work records on worksheets / Registers shall be archived for last two
calibrations. Use of personnel instruments / measuring equipment i.e., not under
calibration control or acceptance procedure of Organization is never permitted under any
circumstances.
2.5.2.4 Time Limits

The periodic checks and time limits are established by:
a. Manufacturers Requirement.

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b. Quality Assurance Requirement.

c. Production Experience.
2.5.2.5 Recall of Tool / Equipment found out of Tolerance
If a tool / equipment is used with expired calibration, while being used on aircraft and
aircraft component, Dy. Director Maintenance, In-charge Tool Store concerned, In-charge
Calibration Shop and QA shall be informed immediately. Such reporting shall be
considered as proactive action and must be appreciated by Organization.
If tool / equipment with expiry of calibration due date being used for maintenance or
performance of the tool /equipment suspected to be out of tolerance while on use, Dy.
Director, Engineering Services, in coordination with In-charge Calibration Shop shall
investigate through calibration results. If found out of tolerance of that particular tool /
equipment, such status shall be ascertained and all pertinent data about aircraft and
aircraft components released to service using subjected tool / equipment shall be
recollected.
If there are tools requiring tolerance limit check before every use or if found out of
tolerance limit, user shall inform In-charge Tool Store or Calibration Shop as appropriate.
In each case, aircraft / aircraft components release to service by using out of tolerance
tool / equipment shall be declared un-airworthy by concerned Dy. Director with
information to Quality Manager, providing pertinent information regarding such aircraft
and aircraft components. Quality Manager shall direct all concerned to recall immediately
the affected aircraft and aircraft components for re-certification and submit Occurrence
Report to the CAA, Nepal as per CAMMOE Chapter 2.18.
2.5.2.6 Calibration by Contracted Organization
Tools and equipment may be sent for calibration, check, and repair to OEM or
recommended vendors (ref CAMMOE Chapter 2.1 for details). After calibration tool /
equipment shall be received back with following information / documents:
• Description and identification of equipment

• Next due date of calibration
 Result obtained
• Limits of tolerated error, limitations of use (if any)
• Calibration Certificate / Test report signed by authorized personnel.
Any loaned tooling from outside Organizations are subjected to individual agreements
between the Organizations concerned, but must have a valid servicing / calibration due date.

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2.6 Use of Tooling and Equipment (Including alternate Tools)

2.6.1 Purpose
To define NAC Engineering and Maintenance policies regarding management of tools and
equipment and their usage by maintenance staff.
2.6.2 Procedure
2.6.2.1 Management of Tooling and Equipment
Dy. Director, ESSD shall ensure permanent availability of all required tooling and
equipment during maintenance on aircraft and aircraft components. In the case of any tool
or equipment that is so infrequently used that its permanent availability is not necessary
in such case the tool or equipment should be leased from approved source or another
maintenance organization. For this purpose a list of required tools/equipment shall be
maintained by Dy. Director, ESSD and review upon induction of aircraft and aircraft
components. Reference documents for establishing such list of required
tooling/equipment shall be based upon maintenance data such as:
• AMM, CMM, TSM, Task / Work cards, Worksheets etc

• Tooling, Equipment Manuals
• AD, SB
• Repair Instruction
Dy. Director, ESSD shall ensure that the manufacturer instructions are followed for
Storage of tooling and equipment (temperature, humidity and dust control). Special care
shall be observed, while maintaining electronic / computerized tooling, equipment which
is needed to be kept under specified standard storage condition. In-charge Tool Store
concerned shall make all necessary arrangements for proper storage of tooling and
equipment at designated locations with placards for following:
• Tools, equipment requiring calibration or servicing

• General tools
• Consumable material
Records for each category shall be maintained stating calibration or / and servicing
intervals etc. Each Tool, and equipment requiring calibration and servicing shall have next
calibration / servicing due date stickers or marking. Unserviceable tools/equipment shall
be segregated with unserviceable tag at clearly marked location. Access to unserviceable
tooling and equipment storage area shall be kept to authorize personnel only. Consumable
material shall be maintained by In-charge Tool Store concerned to a level to maintain
continuous support for maintenance work of the tools.
Dy. Director ESSD shall ensure availability and use of Standard Operating Procedure (SOP)
or Operating Instructions for tooling / equipment. Maintenance personnel shall have

PROCEDURES
access and understanding of such Operating Instructions. In case where tool / equipment
to be acquired on loan from other Organization, Dy. Director concerned shall inform Dy.
Director Maintenance Division for arrangement of such tooling.
2.6.2.2 Training on Tooling and Equipment
Upon induction of new tool / equipment Dy. Director, ESSD shall establish a need of
training for staff. Dy. Director, Training shall be requested for arrangement of such
training. For tool / equipment that are already in use, re-current training shall be
provided to technical personnel and records shall be maintained by Dy. Director
concerned.
2.6.2.3 Distribution / Use / Return of Tool and Equipment
It is the responsibility of Tool Store to issue and receive tools & equipments through
tools/equipment & commercial items request form and also maintain the ‘issue and
receipt register’ of the tooling and equipment under the supervision of In-charge, Tool
Store. The register shall include information like date of issue, identification of person
receiving, nomenclature, serial number, aircraft registration etc. SOP or Operating
Instructions, if any, shall be issued along with the tool / equipment. Prior to use of a tool
and equipment, maintenance personnel shall ensure:
• Tool and equipment identification

• Calibration / service validity, Serviceable Tag and Limit of tolerance error
• Physical condition
• Functionality / Compatibility
• User Manual if available
For schedule maintenance job, tools and materials list prepared by Production Planning
and Control should be filled up by certifying staff to ensure tools and other materials after
completion of maintenance work are not left behind in the aircraft. The contents of tools
and materials list should have particular items, quantity, date, batch no. / RMF No/issue
slip No. etc. and remarks to state the materials and or tools consumed or returned.
Certifying Staff should also sign in the MJO statement for ensuring no tools and materials
are left. Technician/Mechanics should also ensure that the tools and materials are not left
in the aircraft after maintenance and repair. Finally, Certifying staff will ensure the
procedure is followed before releasing the aircraft. Certifying Staff should fill-up form
Number: NAC/QA/023 Rev.01to ensure that the tools and materials are not left in the
aircraft after maintenance and repair for individual MJO and unscheduled work.
Maintenance personnel using tool and equipment shall follow manufacturer’s
recommendation with utmost care. In order to prevent the mishandling of special tools
and equipment, user handbook shall be kept along with special tools (Electronic
Equipment’s). For traceability of tooling and equipment identifications that are governed

PROCEDURES
by calibration and being used on aircraft and aircraft components shall be recorded on
relevant worksheets.
Once used, maintenance personnel shall check tool / equipment for any damage, clean and
if necessary, recondition for next use before returning to Tool Store. Tool Store personnel
accept the tool / equipment after thorough inspection and shall report, if found damaged.
Transferring of the Tool / equipment from one Store to other shall be made through
normal tooling / equipment issue and receipt procedure, but tooling / equipment shall
remain in its original boxes or containers.
Heavy / large size tool shall be made available near to working area at specified locations.
All such tool and equipment shall be attached with identification plates and serviced and
service due date (if required). It’s the responsibility of maintenance person to confirm
serviceability of such tool and equipment prior to use. In-charge, Tool Store concerned
shall be informed immediately, if found with any damage or illegible identification plates,
such findings shall be immediately corrected. Dy. Director, Maintenance Division shall
ensure the serviceability of hangar equipment. Loaned tool and equipment after usage
shall be returned to Dy. Director, Maintenance Division to dispatch to its owner through
Dy. Director ESSD.
2.6.2.4 Use of Alternate Tool and Individual Toolkits
Use of alternate tool shall be handled with utmost precautions. Use of alternative tool shall
be permitted only after ensuring that desired results can be achieved and is safe to use.
Where a manufacturer specifies a particular tool or equipment for a job, and that item is
not available, and an alternative could be used without a detrimental effect, Base or Line
maintenance or workshop manager will inform the Maintenance Manager to either find an
alternative that can do the job or produce one by local manufacture that can fulfill the
manufacturers requirement.
Any locally manufactured tool or equipment is to be verified by base or line or workshop

manager & approved by quality manager on recommendation by maintenance manager
ensuring its suitability for intended use. Such tool will be allocated a unique Part Number
having prefix-A.
Maintenance concerned at the interval of every six months and recorded on the list tools
issued to each maintenance staff.
Each technician shall be provided with toolbox containing general tools to be used for
aircraft maintenance. The In-charge Tool Store shall prepare two copies of the list of Tools
that contained in Toolbox and one shall be issued along with toolbox to recipient, who
shall physically verify all tools before signing acceptance on List of Tools. Each toolbox

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shall contain identification number and list of such identification shall be issued and kept
in Store Section.
2.6.2.5 Unserviceable Tool and Equipment
Tooling / equipment found unserviceable shall be returned to Tool Store, attached with
Unserviceable Tag. In-charge, Tool Store shall place such tool / equipment inside
designated area and shall inform to Dy. Director concerned, who will categorize whether
tooling / equipment is repairable or scrapped. Tooling / equipment repairable shall be
sent to concerned repair shop with a detailed work order through ESSD.
Scrapped tooling information shall be sent to Dy. Director ESSD and Maintenance Division
to update comprehensive list of available tools. Dy. Director ESSD shall ensure that the list
of available tools is updated by In-charge, Tool Store. Dy. Director concerned
(maintenance or Workshop) shall investigate to find out reasons for damage and take
necessary measures to avoid recurrence.
2.6.2.6 Tooling Modifications
Tooling / equipment modification shall not be carried out and used unless authorized by
Quality Manager. In-charge, Tool Store shall maintain record of modified tooling.
Authorization to modify a tool shall be granted through alternate tools and equipment
approval form (ref form: NAC/QA/019 Rev00) only when it has been demonstrated that
such modification is:
• Useful and does not change its intended use.

• Not affecting the quality of maintenance being carried out.

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2.7 Cleanliness Standards of Maintenance Facilities
2.7.1 Purpose
To define NAC Engineering & Maintenance policies regarding provision of cleanliness

standards for facilities and awareness of safety standards in the organization.
2.7.2 Procedure
2.7.2.1 General facilities and cleaning
Facilities shall remain in a condition that promotes healthy and productive working
atmosphere and should be air-conditioned, wherever required. Protection from weather
elements such as dust, hail, rain etc shall be ensured according to requirements. The
working environment for the line maintenance or inspection task are carried out without
undue distraction. Therefore where the working deteriorates to an unacceptable levels in
respect of temperature, moisture, hail, ice, snow, wind, light, dust/other airborne
contamination, the particular maintenance or inspection task must be suspended until
satisfactory conditions are re-established.
Dy. Director concerned shall ensure that offices, planning and production areas are
illuminated with sufficient light fixtures. An emergency / standby electrical power backup
is provided to prevent interruption of jobs due to non-availability of electrical power
supply.
Dy. Director Workshop Division shall ensure serviceability / provisioning of trestles,
Jacks, Cranes, Chocks, Compressors and Nitrogen Plant, Tow Bars, Battery Carts, Oxygen
Carts, Aircraft Compressor wash machines, welding and lathe work etc. Dy. Director
Workshop Division should also ensure that dust count in the Radio and Avionics shop
should be to the acceptable standard.
Cleaning staff required for facilities including work areas, equipment, offices etc shall be
arranged by Dy. Director of concerned division. He shall also ensure that cleaning staff
clears all waste bins, disposes off rubbish at allocated disposal area, sweeps hangar / shop
floor, offices daily and thoroughly clean the floor, when required due tooil / fuel spill over.
Waste bins are color coded depending upon the nature of waste – Gray color for solid,
amber color for liquid and red color for hazardous waste.
Dy. Director concerned shall ensure that Cleaners working at the facilities are provided
with all protective clothing, necessary training and cleaning in their respective area are
done minimum once in a day early in the morning before the start of work.
2.7.2.2 Safety Issues
(1) Fire Protection
Provisioning for fire extinguishers with clear identification at obstacle-free locations

shall be installed in premises of the Organization. Fire extinguishers shall be
checked on periodic basis for check expiry date.

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Dy. Director of concerned Divisions shall ensure availability of First Aid Kits in
respective section. There shall be fire control room inside the hangar which
monitors activities throughout working hours. Hangar shall be adequately equipped
with Fire extinguishers and fire alarm bells. Fire drills shall be carried out on
periodic basis under supervision of In-charge, fire protection which will be directly
under maintenance division.
(2) Hazardous Waste Management
Waste shall be considered as hazardous, if it has characteristics / effects such as

corrosive, explosive, oxidant, radioactive, reactive, and toxic or specifically if it may
become source of harm directly or indirectly to people.
Hazardous Waste generated during maintenance, fueling / defueling etc shall be

strictly managed as per regulations which governs treatment, storage and disposal
of such material. Dy. Director concerned shall identify and develop list of hazardous
material being used / generated in respective working section and its safe handling.
Maintenance personnel shall be made aware of hazardous materials handling and
disposal. Locations for collection of hazardous waste in each section (if applicable)
shall be identified / marked separately maintained and containers should be labeled
for type of waste. Dy. Director ESSD shall ensure that such waste being collected for
disposal through contracted Organizations as per country’s regulations.
(3) Environment Safety
All personnel working in the Organization are equally responsible to close observe
environmental safety. Any observed environment / safety hazard shall be
immediately brought into the notice of Dy. Director Maintenance Division, who must
take immediate corrective action. A detailed report shall be sent for taking
appropriate preventive measures to the management with a copy to Quality
Manager.
(4) Safety Equipment
Staff working in Sheet Metal, Welding, Heat Treatment, Machining, Bench Fitting
areas shall be provided with recommended safety equipment. Personnel working at
elevations, in particular working on aircraft, must use safety straps / belts, shoes
etc.
Dy. Director concerned shall make all personnel working under his control are
aware of the importance and usage of safety equipment and appropriate usage of
such equipment shall be monitored through spot checks. If necessary re-current
training regarding importance and usage of safety equipment shall be given and
records of training shall be maintained by Dy. Director concerned.

PROCEDURES
2.7.2.3 Specific Facilities
Hangar bay shall be supplied with 115V / 400 Hz Electrical Power Source, integrated
Pneumatic Supply and 3000 PSI Hydraulic Source for use on aircraft systems during
maintenance activities.
Harmful vapor being produced in Battery Shop, Pneumatic Shop etc shall be avoided
through well ventilation.
Complete dust proof facility shall be provided for Overhaul Shop like Avionics, Pneumatic,
components and aircraft Battery.
2.7.2.4 Personnel Awareness And Clothing
All personnel shall be made aware of Organizational procedures regarding facilities and
safety issues through training/re-current training. Training records shall be maintained
by Dy. Director concerned. Fire protection team shall provide with firefighting training
and re-current training and record of each individual shall be maintained by Quality
Manager. A copy of all training shall be sent to Dy. Director Training for archiving
centralized training records. Personnel working in Line / Base Maintenance shall be
provided with coveralls and for components maintenance areas, maintenance staff shall
wear dustcoats in general and lint free coats along with special slippers (intended to use
only for shop area).

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2.8 Maintenance Data and Relationship to Aircraft / Aircraft Component

Manufacturer’s Instructions Including Updating and Availability to Staff
2.8.1 Purpose
To define NAC Engineering & Maintenance policies regarding management of technical

documentation issued by Competent Authorities / Manufacturer / Operator / Quality
Assurance and other industry standards. It also defines management of working
documents derived from such standards and quality documentation.
2.8.2 Procedure
2.8.2.1 General
Dy. Director ESTD shall ensure availability of standards and maintenance data and update
in Organization received from following sources:
• Competent Authorities (CAA Nepal)

• Aircraft / Aircraft Components Manufacturers
• Organizations such as, ICAO, IATA etc
• Quality Assurance (CAMMOE, Notices)
Maintenance data may be distributed in hard copy or in CD. For NAC, aircraft maintenance
data in electronic format (CD) is provided onboard and also reading and printing facility
shall be made available at each station.
Technical Library under ESTD shall receive maintenance data and revisions and shall
further be distributed to all applicable stations and holders. In-charge, Technical Library
shall maintain distribution list for maintenance data. Maintenance data and its revisions
shall also be sent to Dy. Director, Engineering Services for review and assessment and Dy.
Director Workshop for review and revision of aircraft component worksheets in timely
manner.
NAC Engineering shall assure provisioning of maintenance data either by customer for
customer aircraft / aircraft components or shall be arranged by NAC on the behalf of
customer under agreement or MRO providing service to NAC shall arrange such data
under special agreement. When aircraft is taken to Major Maintenance activity to NCAR
145 Approved organization, Engineering Services will maintain all applicable and current
maintenance data forward to approved NCAR 145 organization.
Maintenance data found not updated or revised shall be returned to customer with
request for update.

PROCEDURES
2.8.2.2 Requirements / Needs, Ordering / Subscription and Distribution
Dy. Director concerned shall send requirements of maintenance data for aircraft / aircraft
component to Dy. Director, ESTD. Upon demand Dy. Director, ESTD shall initiate process
for subscription from applicable sources. For financial approval regarding subscription or
procurement of Maintenance data, Dy. Director ESTD shall process for financial approval
from Manager, Maintenance. Upon financial approval, Dy. Director ESTD shall send
requisition to Dy. Director ESSD for placement of Purchase Order and follow up.
2.8.2.3 Updating Documents and CD
Copy holder shall sign amendment record after receiving documents from Technical
Library and send acknowledgement to In-charge, Library. Old / obsolete pages must be
destroyed by holder after update of documents. Revision shall be inserted in Log of
Revision page. CD of Old / obsolete documents shall be removed from record upon receipt
of updated version. For updating technical documents onboard aircraft, In-charge,
Technical library should co-ordinate with the In-charge, Maintenance Division.
2.8.2.4 Management of Master Index and Inventory of Documents
NAC Engineering & Maintenance also subscribes Master Index of vendor documents to
keep track of revisions issued by the publishers. Master Index of the maintenance data
relating to aircraft manufacturers are kept and controlled by Technical Library.
However, for maintenance data related to aircraft components Master Index is issued to
librarian to ensure revision status of documents (CMM) in the shop. Where Master Index
is not available queries regarding documents update are generated for vendors /
publishers by Dy. Director, ESTD.
Inventory check of Technical Library shall be carried out on annual basis to ensure
physical availability of maintenance data as per Master Index, under the supervision of Dy.
Director ESTD. Inventory checks shall be recorded at Library.
Quality Audits of Library shall be performed by QA to ensure compliance with the

Organizational procedures on periodic basis.
2.8.2.5 Management of CAAN approved Documents
Distribution of CAAN approved documents such as CAMMOE and other associated

maintenance procedures shall be made according to distribution list by Quality Manager
through Library.
Recipients shall update revision record and insert amended pages, discard obsolete pages
and send feedback on manual status to Quality Manager.

PROCEDURES
2.8.2.6 Working Documents Derived from the Maintenance Data
To ease maintenance procedure, working documents are either provided by the

manufacturer or generated in-house. In-house generated documents shall be approved by
QA. Task Cards, Work Cards and Worksheets shall be issued in Hard copies.
Dy. Director, ESTD shall develop Maintenance Program / Task Cards. Task Cards are used
to provide Aircraft Maintenance program in detailed instructions. Cross-references are
used to ensure traceability of those task cards to the updated maintenance data.
Before organizing working files for aircraft maintenance, engineer shall check work
packages to ensure correctness of the Task Cards index. Whenever an inaccuracy /
ambiguity are observed in maintenance data, maintenance personnel shall inform QA
through ESTD. Such observation shall be informed to manufacturer prior to compliance
with modified instructions (ref CAMMOE Chapter 2.27 for details).
(1) Task Cards (Work Packages)
Task Cards shall be used in aircraft maintenance checks. Task Cards shall be
generated by ESTD ref CAMMOE Chapter 2.28). These Task Cards shall have clear
reference to maintenance data. Complete work package should have index and
covering page to ensure traceability. Master Task Cards shall be stored at ESTD.
Task Cards shall be reviewed and updated in accordance with manufacturer
recommendations.
(2) Work Cards (Aircraft Maintenance)
Work Cards shall be generated for effective accomplishment and record keeping of
periodic aircraft maintenance jobs. Work Card shall be derived from maintenance
data and shall translate a complex maintenance task into numbers of simplified
tasks. Each Work Card shall assigned with specific number to ensure traceability
and revision status. Work Card shall be reviewed periodically to keep content
therein up to date as per maintenance data (CMM, AMM etc).
Work Cards shall be used in aircraft / aircraft components maintenance for

repeated tasks like engine, APU, Propeller, Landing Gear Change. Work Cards shall be
generated / reviewed by Dy. Director, ESTD. He shall also be responsible for timely
distributing Work Cards to respective aircraft / aircraft component maintenance.
(3) Worksheets (Aircraft Component maintenance)
Worksheets are generated for effective accomplishment and record keeping of

regular maintenance tasks on aircraft / aircraft components. Worksheets are
derived from approved maintenance data and will translate complex maintenance
task into a number of simplified tasks.

PROCEDURES
Dy. Director, of concerned Division shall manage development process of

worksheets, ensuring proper control for master documents. Specific reference
numbers shall be used to ensure traceability. Cross reference on worksheets shall
demonstrate use of current / updated maintenance data.

PROCEDURES
2.9 Repair Procedure
2.9.1 Purpose
To define NAC Engineering and Maintenance policies regarding repair on aircraft /

aircraft component and process of restricted fabrication as per NCAR – 145.A.42(c).
2.9.2 Procedure
2.9.2.1 General
Repair on aircraft / aircraft components shall be performed in accordance with aircraft /

aircraft component maintenance data provided by manufacturer and organizational
procedures. Maintenance data shall be made available in workshop and maintenance
areas accessible to all concerned personnel.
Once defect is raised, appropriate facilities, tools, equipment and maintenance data are
then defined and prepared to perform maintenance work in conformity with approved
repair data. All repairs shall be carried out within the approved scope of work.
For customer aircraft, whenever defect / damage is detected during maintenance, it shall
be informed to operator / customer through defect report. Defect shall be repaired after
review of customer’s Repair Order. If customer / operator do not agree for repair, then
certifying staff shall assess airworthiness of aircraft due to subject damage and follow
procedure defined in CAMMOE Chapter 2.16 before issuing Certificate of Release to
Service. In case of agreement following process shall be followed:
2.9.2.2 Repair Process
Any defect found shall be recorded on appropriate Technical Logbook / Aircraft Repair
Order (AOR) / Work Card / Worksheet by concerned aircraft maintenance engineer.
Inspection shall include all possible hidden damage areas including areas adjacent to
obviously damaged parts.
Structure repair & modification personnel / Aircraft Engineer as appropriate shall carry
out assessment of damage / defect that is mentioned in the ARO / Work Card / Worksheet
in accordance with relevant maintenance data. Aircraft Engineer shall be responsible for
identifying the definition of repair solution and they might be:
Case I: Replacement of damaged parts as per relevant maintenance data
Case II: Repair solution already given in relevant maintenance data
Case III: Repair solution that is not included in relevant maintenance data

MANAGEMENT
fufl.@ NePat CONTINUING AIRWORTHINESS
,s6iB@4irllnes EXPOSITIoN (CAMMOE)
MAINTENANCE ORGANIZATIoN
PART 2: MAINTENANCE
PROCEDURES
/ SRM / CMM and shall be

ForCasesI&Il,repairsolutionwillbedefinedbyAMM
task'
implemented as any other maintenance
data' damage
III, as repair sorution does not exist in rerevant maintenance
For case by concerned aircraft
components shall be carried out
assessment of the aircr aft laircraft be recorded'
information or observations shall
maintenance engineer and rerevant oEM along with
area shall be sent to the
pertinent information and drawings of damaged authority of state of
repair sorution [if any) and to the cAA, Nepar or competent
proposed and competent
approved to classify the repair
aircraft registration. oEM or organization "maior" or
of aircraft registration shall classify whether repair is
authority of state
.,Minor,,.RefNoTE].andNOTE2belowfordefectclassification.
,,minor"' repair shalr be implemented after endorsement I
as
NOTE 1: If repair is crassified
of competent authority of state of aircraft
of approvar from oEM and approval ESTD
In the absence of approval from competent authority, Dy' Director'
registration. - zL
seek assistance from Type certificate [TC) holder or from Part
[through QA) shau for repair'
authority of state of aircraft registration
organization approved by competent
crassified as "Maior", solution
shall be implemented only after I
. No TE z:rf repair sorution

the Type certificate Holde r I Part -
2L organization
obtaining repair design data from
approvedbythecompetentauthorityofstateofaircraftregistration.
be controlled and
rerated to approve maintenance repair scheme shall
All documentation as per
chapter Z.l3.Certificate of Release to Service shall be issued
used as per .AMMOE as per CAMMOE
of repair performed shall be maintained
cAMMoE chapter z.L6.Records chapter 2'L7 '
records for the operator shalr be managed as per cAMMoE
chapter z.r4and
Process
2.g.2.3 RestrictedFabrication
onry a restricted range of parts
its own use in course of
policy of NAc, it can fabricate
within its own facilities but it does
As a not allow the
undergoing maintenance work
for customers' aircraft / aircraft components'
organization to perform such fabrication
and excluded from
parts shall be physically segregated
Furthermore, IocallY fabricated
any deliverY certifi cation'
ensure the
Director [production) concerned shall
Prior to fabrication Process DY'
following:
and test shourd be clearly within
approved
. Fabrication, inspection, assembry
technicalproceduralcapabilityoftheorganization.
o Allrequireddatatofabricatepartsshouldbeapprovedby.::::J,:::Tiffil; involving
Organlzatlon' or,, lrrd) include repair procedures
Part - 21' Approved ;;;;il.r.
uaLa may L-!^ f^L-inatinn
harrs. Sufficient data shail be availabre

nf irarts' to facilitate fabrication'
fabrication of
r^r^*inarinn
Page 40
July 2016
lssue: 01 Revision: 05
PROCEDURES
• Work Order for fabrication shall clearly specify use of fabricated part “FORNAC
FLEET ONLY”
Material used for fabrication processes shall meet specification as given in maintenance
data and incoming inspection requirements fulfilled as per CAMMOE Chapter 2.2. If
special process or inspection procedure is not defined in maintenance data, then part shall
not be fabricated unless an approved alternative is provided by TC / STC holder.
Details, like part numbering, dimensions, materials, processes and any special
manufacturing techniques, special raw materials with reference to approved data shall be
filled in the “Aircraft Parts Fabrication Package”.
Aircraft Parts Fabrication Package shall contain an inspection stage, which should
establish full compliance with relevant manufacturing data and part shall be identified
clearly as fit for use by stating conformity to approved data. Aircraft Engineer concerned
shall sign completion statement before issuance of serviceable tag in favor of component /
part.
All parts should carry a part number and are issued with serviceable tag containing
Release Note Number, Part Number, and, wherever possible, manufacturing / inspection
data. All locally fabricated parts shall carry NAC Maintenance and Engineering
Identification Number for traceability purpose. Documentation and approved data for
such fabrication process shall be controlled and used as per CAMMOE Chapter 2.13.
Records such as Aircraft Part Fabrication Package, work cards and continuation sheets
shall be archived at Technical Record Section under ESTD or /and at concerned workshop
following the CAMMOE Chapter 2.14.
NOTE: 1, Major Repair:- Repair of which might affect the Weight & Balance, Structure
strength, Performance, Engine operation, Flight characteristics, Environmental
Characteristics, repair using nonstandard practices or other qualities that affect
airworthiness of the product. NOTE: 2, Minor Repair: - Any repair that is not Major.
2.9.2.4 Acceptable Deferred Defect / Carry forward Defect
An acceptable deferred defect (ADD) is one that arises on Line Maintenance which cannot
be rectified immediately due nil spares, manpower, nature of defect and time but does not
affect the airworthiness of aircraft. In the event of a defect that cannot be rectified at home
base, but which in the opinion of the responsible certifying staffs can be carried forward,
the latter has to fill in the Acceptable Deferred Defect Form and also make entry in
Technical Log Book entirely. These defects can remain open and will be carried forward to
the home base or next major check only if it satisfies as per flow chart given below;

PROCEDURES
Defect Discovered No Deferred Defect

Effected Violates Conditions of Yes Permitted
Minimum Equipment List
NO
Reduction of Operational No Deferred Defect

Effectiveness or Passenger Yes Permitted
Comfort
NO
Minor Technical Defect or Acceptable Deferred Defect

Appearance Defect Yes Permitted
Before releasing the aircraft under Acceptable Deferred Defect, concerned AME shall
remove following copies of ADD Form and distributed for monitoring purpose as
mentioned below:
• Original – White : to Maintenance (After rectification)

• Copy – Pink : for material order
• Copy - Green : to Quality Assurance
• Copy – Yellow : to TE2 (Maintenance Division).
After rectification, a signed original, White copy shall be sent to Maintenance Division for
closing the ADD and archived as hard copy. After rectification of all carried acceptable
deferred defects, certifying staffs shall close ADD by filling the white ADD form/sheet and
shall make entry on Technical Log Book entirely by referring the ADD number mentioned
in the ADD form. For major carried forward defect beyond approved maintenance data
like SRM, AMM etc., ESTD will process for the approval by Manufacturer / CAA Nepal of
required repair scheme / and rectification process.
Production Planning & Control closely monitors the ADD raised and coordinates with
ESSD and Maintenance Division for the rectification of the ADD either at the home base or
during major check depending upon the situation.

PROCEDURES
2.10 Aircraft Maintenance Program Compliance
2.10.1 Purpose
To define NAC Engineering & Maintenance policies regarding compliance with the
approved Aircraft Maintenance Program establishing specific maintenance schedule for
each aircraft / aircraft component.
2.10.2 Procedure
2.10.2.1 General
Aircraft Type Certificate holders or manufacturer provides initial Maintenance Planning

Document (MPD) or Inspection Requirement Manual (IRM) / EMMA and their updates,
quality issues and airworthiness requirements. Aircraft Maintenance Program shall be
developed from Maintenance Planning Documents or IRM / EMMA to be followed by
operator in order to comply with Instruction for Continuing Airworthiness (ICA) of TC
Holder. NAC shall respect and comply with these minimum maintenance requirements.
2.10.2.2 Maintenance Program Development
ESTD control and distribute the required maintenance data issued by TC holder and CAA
Nepal or CAA of State of Manufacture. ESTD will also ensures all the maintenance data in
regularly receiving based on the Maintenance Program Document (along with associated
Task Cards) for B757, A320, MA60, Y12E and Inspection Requirement Manual (IRM) and
or EMMA (Equalized Maintenance and maximum availability) for DHC6 provided by
manufacturer, ESTD will develop customized maintenance schedule program for
respective aircraft / aircraft components. The Customized and updated maintenance
schedule for aircraft type shall receive prior approval from CAA Nepal through QA before
they become effective. Maintenance Program shall comprise of:
(1) Scheduled Tasks
Scheduled Tasks shall be developed in accordance with ESTD at defined threshold

and repeat intervals and generally they might be quoted in:
• Calendar Life (Month, Year)

• Flight Cycles / Hours
• Number of Landings
• Applicable vendor requirements (VR) or National Requirements (NR)
ESTD shall ensure aircraft / aircraft components are maintained as per approved
Maintenance Data. Prior to implementation, ESTD shall develop a Customized
Maintenance Program and obtain approval from CAA, Nepal through QA.

q4$4p Nepat CONTINUING AIRWORTHINESS MANAGEMENT
@Airlines (CAMMOE)
MAINTENANCE ORGANIZATIoN EXPOSITIoN
PART 2: MAINTENANCE
PROCEDURES
"on-
Aircraft Maintenance program shall identify any component to be maintained
,,hard time,, or ,,condition monitoring" and include all aircraft components'
condition,,, period at which
accessories and associated systems
installed therein. It shall identify the
for inspection' test or
such components shall be remo ved / replaced from the aircraft
in use for
the components and systems to remain
overhaul. It shall also define criteria for
landings and for task rike creaning, lubrication'
given period of time, cycres, hours, and
inspection,functionalcheck'adjustmentasapplicable'
ESTDwillissuetheM}ofortheaccomplishmentofscheduledtasks.
12) Unscheduled Tasks

2.15 for details) are defined as
unscheduled rasks [ref cAMMoE chapter
Authorities, manufacturers' customers'
particurar additionar requirements from
Such Tasks may be generated bY:
. Airworthiness Directives tAD) I Service Buuetins tsBsJ/ Alert Service

letters.
defects'
. continuous follow up of acceptable / deferred
.organizationBulletins,QualityNoticesrequiringperiodicalcheckor
insPection
. Maintenance rePorts
. Pilot Reported IPIREP) defects / Maintenance Reliability'
to
aircraftcomponents shall have clear reference
Maintenance program for any aircraft f or
aircr aft I aircraft components manufacturer
the maintenance manuals provided by order
task ESTD will issue Maintenance lob
vendor. For accomplishment of unscheduled
order sheet Refer: Part 5
to the Maintenance Division. [For Maintenance work
Rev 01)
Appendices Form No: NAC lQAl02Z
2.70.2.3 Maintenance Program Update

program shall be submitted to the cAA' Nepal for
preamble of the Aircraft Maintenance
t -:;,ffi
l ff t #il Jill',,','
.Manufacturerrecommendations[revisionofmaintenancedataJ
H ]t: ;,
o ',:,
Environmental factors
issued by STC holders
Instructions for continued airworthiness
lssue:0L Revision:05 |uly 2016

PROCEDURES
2.10.2.4 Aircraft Maintenance Program Implementation
Task Cards derived from Maintenance Program shall be arranged to develop Work
Packages according to Check Interval. The Work packages shall be developed and
maintained by Dy. Director ESTD. The work package shall be prepared at least 30 days
before the due date for major maintenance and 15 days before the due date for the minor
maintenance. Based on aircraft status (completed Hrs, Cycles, and calendar) report from
Technical Records Section, Dy. Director ESTD shall forecast and schedule aircraft
maintenance checks and issue Maintenance Job Order (MJO) after coordinating with ESSD
for the spare and tools availability. Upon receipt of Work packages and Maintenance Job
Order (MJO), Dy. Director, Maintenance Division shall perform aircraft maintenance
checks.
Dy. Director, ESTD shall also ensure that work packages contain with all required
maintenance data related to each Task Cards along with following information:
• List of Tooling and Test equipment

• Copies of ADs / SBs
A list of Aircraft / aircraft component maintenance instructions (maintenance interval),
contained in Maintenance Program shall be submitted to Dy. Director, ESTD or Dy.
Director, Workshop Division as applicable. In-charge, Technical Records or Workshop as
applicable shall update their record of Cardex related to Item / components to ensure to
maintain the proper records for timely inspection and removal from aircraft.
2.10.2.5 Customer Aircraft
Aircraft Operator will be responsible for developing and have the Maintenance Program
approved by the Competent Authority of the state of aircraft registration. Depending upon
contract, NAC Engineering & Maintenance shall perform aircraft / aircraft component
maintenance in accordance with work packages provided by the customer or shall
develop, receive approval and work package definition of aircraft maintenance on behalf
of customer. If work packages are provided by customer then, it should also provide all
data related to ADs / SBs or any mandatory modifications. Once Maintenance compliance
is completed all records associated to maintenance shall be provided to customer /
operator (ref CAMMOE Chapter 2.17 for details).
2.10.2.6 Documents Controlled by NAC
Dy. Director, ESTD shall ensure availability of maintenance data in Organization through
periodic inventory checks (ref CAMMOE Chapter 2.8 for details).

PROCEDURES
2.11 Airworthiness Directives Procedure
2.11.1 Purpose
To define NAC Engineering & Maintenance policies for incorporation of mandatory

modifications, inspections released through ADs issued by the state of the manufacturer
or by the state of the aircraft registration.
2.11.2 AD/SB Updating Procedure
2.11.2.1 General
It is responsibility of Dy. Director ESTD for ensuring receipt of all applicable ADs / SBs by
the Organization. An update of all ADs shall be verified twice a week through web of the
competent authority. Dy. Director ESTD shall initiate a Bulletin Assessment and issue a SB
Evaluation Form with a preamble of assessment and its opinion. In order for this form to
become effective, it must be recommended by Dy. Director, ESTD and approved by the
Maintenance Manager on the bottom line of the front sheet. A copy of this form shall be
passed to the Maintenance Planning Division for implementation. Maintenance Job Order
(MJO) has to be initiated by the engineer of the Maintenance Planning Division after
receiving the Bulletin Assessment Form initiated from the ESTD Division.
Accomplishment instructions are normally provided in the SB which, in those cases, shall
be attached to the MJO. Maintenance Planning Division must ensure compliance of these
MJO within the specified time limit and repeated in accordance with the specified interval
for those repetitive SBs.
If incorporation of the modification has an effect on existing documentation such as the

MM or IPC etc., this has to be noted on the front sheet of the Bulletins Assessment form.
Change of this documentation has to be initiated concurrently with implementation of
Modification. It also requires amendment of the Weight & Balance Supplement in the
Flight Manual and amendment of any other data like maintenance schedule affected by
the change.
For any discrepancy observed during incorporation of AD/ mandatory modification, Dy.
Director, ESTD shall coordinate with Aircraft Manufacturer. Dy. Director, ESTD shall
inform to aircraft manufacturer after the compliance of AD / mandatory modification. QA
shall monitor the compliance of AD/SB during Audit.
ESTD shall have the system of tracking repetitive AD/SB inspections which may involve to
issue the Maintenance job Order periodically.
For any ADs/SBs accomplishment, if ESTD, after evaluation finds that the extent of work
and the financial requirement is substantial and the decision to incorporate the ADs/SBs

PROCEDURES
can have long term impact, then committee consisting of Quality Manager, Maintenance
Manager, ESTD, Maintenance Planning, Chief of Operation and ESSD as required should be
formed by Accountable Manager at the recommendation of the Maintenance Manager.
The committee after evaluation will recommend the further course of action needed for
the accomplishment of the task required by the AD/SB.
2.11.2.2 Evaluation of ADs
Dy. Director, Engineering Services shall evaluate ADs for applicability on NAC operated
aircraft and aircraft components installed therein. He shall determine applicability and
un-applicable of ADs on NAC aircraft / aircraft components, such information shall be
issued in “Evaluation Form “and forwarded to Dy. Director ESTD for necessary actions.
Dy. Director ESTD shall determine procurement requirement of modification Kits /

tooling required by ADs and accordingly, raise the Spare Requirement Order to Dy.
Director ESSD. Dy. Director EPD, Maintenance Division and / or Workshop Division shall
coordinate for on time compliance of ADs / modification of aircraft / aircraft components.
Inspection Task Cards called by ADs, whether is repetitive or one time shall be prepared
by Dy. Director ESTD. He is also responsible for inclusion of such Task Cards in Aircraft
Work Package. ESTD shall coordinate with Maintenance Division for identifying and
retrieving unmodified aircraft components installed on aircraft and for components
stored as serviceable in Store shall coordinate with ESSD. In any case, after compliance
due date, no unmodified component shall remain on aircraft for service or kept in Bonded
Store as serviceable.
2.11.2.3 Modification Planning
Upon receipt of information regarding requirement of modification kits / tooling for ADs
compliance / modification from Dy. Director ESTD, Dy. Director ESSD shall process for
procurement of the required modification kits and tools. For finalizing the embodiment of
modification or incorporation of ADs, Dy. Director ESTD shall closely co-ordinate with Dy.
Director Maintenance Division and ESSD.
ESTD shall perform periodic review of modification status of aircraft with respect to ADs.
Such review shall include status / availability of modification kits, aircraft component
modification through in-house shops and / or contracted maintenance organizations.
For Mod IAW AD to be performed in-house, ESTD shall prepare “Mod Sign Sheet”.
Upon receiving “Modification Accomplishment Advice / record” from concerned Line /

Base Maintenance co-coordinator or Dy. Director Maintenance, ESTD shall update

PROCEDURES
Airworthiness Directives records and will forward compliance records to Technical

Records for retention of documents and update records of aircraft ADs register /
Logbook.
2.11.2.4 Airworthiness Directive on Aircraft Components by Contracted Organization
In case of aircraft components to be sent to outside MRO for repair/overhaul, Dy. Director
ESTD shall coordinate with Dy. Director ESSD for the incorporation of the ADs in those
components.
For aircraft component under Exchange Program, Dy. Director ESSD shall ensure receipt
of modified component with compliance records in timely manner to install on aircraft.
Dy. Director, Maintenance Division shall supervise the process of in time installation of
modified component on aircraft and management of compliance records.
After Material Inspection, the Inspector shall submit all received documents to Technical
Records for creation of new bin card and to generate to update modification status of
component. On demand Technical Records shall provide such records to Engineering
Department.
Upon receipt of modified components, Dy. Director ESSD shall inform to Dy. Director
ESTD who shall then coordinate with Dy. Director Maintenance Division toplan for
installation of modified component on aircraft. Dy. Director, Maintenance or Maintenance
Coordinator shall send accomplishment information along with signed completed
modification work package (Work Order / Job Order) to Dy. Director Technical Records
through MPD for updating of ADs records register.
2.11.2.5 Technical Records Section
Inspection Task Cards against ADs are scheduled through aircraft work package or Major
Component Change sheet. ESTD shall send all Airworthiness Directives, Task Cards to Dy.
Director Maintenance Division along with work package or Major Component change
sheet. After compliance of work package or Major Component sheet, MPD (after retaining
one photocopy with them for ref.) shall submit it to Technical Records Section which will
file AD incorporation record separately from work package and update the aircraft /
Engine / APU / Propeller / component record accordingly.
Where any Task Card requires feedback, Dy. Director, Maintenance Division or
Maintenance Coordinator shall ensure that certifying engineer shall have properly filled
up document and dispatch to Technical Records for further action as required by
maintenance data.

PROCEDURES
2.11.2.6 Procedure for Customers’ Aircraft / Aircraft Component
Aircraft operator or component customer is responsible to specify on their purchase or

repair/overhaul Order all applicable ADs to be incorporated on their aircraft / aircraft
components. However, Dy. Director Production concerned shall be responsible for
reviewing Purchase / Repair Order to determine that all required ADs are being complied
with and shall send feedback to customer, if any AD is missed out.
If customer is unwilling to incorporate any AD / Mandatory Modification, then certifying

Engineer shall issue Certificate of compliance of required work only. Prior to issuance of
CRS, if certifying engineer notices a non-incorporation / non-embodied AD (affecting
airframe, engine, APU, propeller or other aircraft components) customer shall be
immediately informed for this un-airworthy condition.
Incorporation of AD on customers’ aircraft / components shall follow the same procedure

as for NAC. Additional records of incorporation shall be forwarded to customer along with
other maintenance records.

PROCEDURES
2.12 Optional Modification Procedure
2.12.1 Purpose
To define NAC Engineering & Maintenance policies for evaluation and accomplishment of
optional modifications during maintenance on aircraft / aircraft components.
2.12.2.1 General
Source of optional modifications are Type Certificate holders recommending

modifications through Service Bulletins (SB), Service Letters (SL) and modification
initiated by the Organization in form of Engineering Order (EO), etc.
In-charge Engineering Services, upon receipt of SBs / SLs and their subsequent revisions
shall be submitted to Dy. Director ESTD for evaluation. In-charge, Engineering Services
will fill one copy of SB / SL at Library.
2.12.2.2 Optional Modification Evaluation
Dy. Director, Engineering Services shall assess applicability of Bulletin. If modification

mentioned in the Bulletin is not applicable to aircraft / aircraft components currently in
used in organization or are not applicable on any aircraft type / aircraft component under
approved scope of work, evaluation notice shall be issued to ESTD for information only.
Before Recommending for the compliance of those optional SBs and SLs applicable to
aircraft / aircraft component of the organization or aircraft / component type under
approved scope of work, Engineering Services, by coordinating with QA&FS and ESSD,
shall analyze Service Bulletin against flight safety, passenger comfort, system reliability
and economic feasibility. Once evaluation form with recommendation for compliance of
SBs or mod is received by ESTD from Engineering Services and is finalized for
accomplishment on NAC aircraft / aircraft components, process detailed in CAMMOE
Chapter 2.11 shall be followed for modification accomplishment.
If maintenance engineer concerned shall evaluate “Request for change” for modification
on such bulletin for the accomplishment of the SBs or SLs and bulletin does not address
such request, Dy. Director, ESTD shall obtain NTO “No Technical Objection” from OEM and
develop an Engineering Order (EO). In case of Engineering Order for accomplishment of
Local Modification, all pertinent information and drawing along with justification shall be
submitted to the competent authority and Type Certificate holder for approval. For all
modifications, solution shall be implemented only after obtaining modification data from
Type Certificate holder or Organization with Part – 21 Approval from competent
authority.

PROCEDURES
2.12.2.3 Modification Accomplishment
Process of modification accomplishment after finalization and generation of records shall

remain the same as detailed in CAMMOE Chapter 2.11 with following requirements in case
of Local Modifications.
If change is required in an aircraft / aircraft component / system through local

modification, proposal shall be forwarded to Dy. Director concerned along with full
justification on ‘Request for Change Form”. Dy. Director concerned shall forward the
request for change form with his recommendation for accomplishment to Quality
Manager, who shall send request for change form with covering letter to CAA, Nepal for
approval.
Decision to incorporate optional mod on customer aircraft / aircraft components shall

depend on Purchase / Work Order. Customer shall provide all information in the Order to
check origin of optional mod and its approval status from competent authority of aircraft
registered. Decision to accomplish optional mod on customer aircraft / aircraft
component shall lies on customer itself. However evaluation of an optional mod on
customer aircraft / aircraft component can be delegated to NAC Engineering &
Maintenance depending upon contract.

PROCEDURES
2.13 Maintenance Documentation in Use and Completion of Same
2.13.1 Purpose
To define NAC Engineering & Maintenance policies regarding use of maintenance

documentation and requirements related to control, maintenance and completion of
documentation during maintenance activities.
2.13.2 Procedure
2.13.2.1 General
NAC Engineering & Maintenance has a system of working and recording files for all
aircraft, engines, APUs, landing gears, propellers and other aircraft components. Dy.
Director ESTD shall generate work packages / working files by incorporating worksheets
and other working documents to ensure completeness of maintenance instructions to be
complied with under the work order issued by ESTD.
It is the responsibility of Dy. Director, ESTD to manage indexing of aircraft / aircraft

component working files. Use of updated maintenance data must be ensured at all levels
of maintenance. Dy. Director Production concerned shall impart training to maintenance
personnel with regard to records generation. Differences in customer’s documentation
and its completion shall be clearly identified.
Customer provided Task Cards / Work Cards / Worksheets received by ESSD shall be
forwarded to Dy. Director, ESTD in advance to review appropriateness of Task Cards /
Work Cards / Worksheets for required maintenance and comprehension by maintenance
personnel.
2.13.2.2 Documentation for Aircraft Base Check
Documentation for Base Maintenance activities shall be presented as Work Package

consisting of Planned Maintenance Program Task Cards and additional Task Cards
corresponding specifying maintenance requirements. Work packages for scheduled Base
Maintenance issued as Task Cards shall be computer generated or manually compiled.
ESTD shall review all Task Cards and compile them as “Working File” (Work Package) for
aircraft check by placing cards in predefined systematic order. All items of work package
shall be controlled by individual Task Cards Serial Number assigned on a Master Task
Card Index.
Work sheets related to routine tasks, such as routine cards, checklists for transit / Daily
inspection, weekly inspections shall be handed over by ESTD to Dy. Director Maintenance
Division.

PROCEDURES
Non-routine task related modifications / special inspections / critical tasks shall also be
issued in the form of MJO by ESTD. Under the requirement of CAA Nepal, release statement
shall be issued for completion of particular non-routing task by making an entry in the
Aircraft Flight Log (AFL).
For proper record of the modification accomplishment, the certifying staff shall sign-off the
MJO of the non-routine task included in Work package. List of all working documents shall
be placed in front page of file to facilitate maintenance personnel.
When additional details of maintenance performed are to be recorded, then continuation

sheets may be used by maintenance personnel and attached with particular Task Card,
where required. Continuation sheets shall not be used as independent document for
recording of inspection / removal / installation of aircraft components. Only aircraft Repair
Order shall be used for the all such purposes.
Each working file shall be on standard format with front page providing general
information of particular aircraft type, registration, level of check, flight hours / Cycles,
landings, input date, output date. Work package shall be filed by ESTD before distributing to
maintenance personnel.
For aircraft Base Check, all inspection Tasks as a result of Airworthiness Directive /
Modifications (if are not included in manufacturers’ latest Maintenance Planning Data /
Task Cards or IRM / EMMA) shall be incorporated in inspection file for particular aircraft
base check. This file shall be different from basic working file of routine tasks. Formal tasks,
such as aircraft components removal (work cards) and task generated from inspection as
per routine Task Cards shall also be included in inspection file.
For any defect found during maintenance / inspection, Aircraft Repair Order (ARO) shall be
raised and serialized by attending maintenance engineer. AOR serial number shall be
systematically entered in the AOR index of inspection file. All indexes shall have a clear
reference to aircraft Work package.
Continuation sheet is standard document raised to record, where task has multiple stages
and insufficient space is available to record details of work. Continuation sheet shall be
considered as an extension sheet to primary document and always be referred by ARO
Serial Number, or Work Card. Serial Number of additional Work Card shall be mentioned on
primary document to which it is attached or technical logbook to which it relates, as a cross-
reference.
Maintenance Division (Production Planning & Control) shall ensure that all Task card /
Work Package documents are compiled and adequate after completion of work thereafter
properly scrutinizing the signed off items & it is then forwarded to record section for filing.

PROCEDURES
2.13.2.3 Documentation for Line Maintenance
Line Maintenance primary documentation used in NAC is Aircraft Technical Logbook.

Additionally pre-printed Work Cards are issued by ESTD upon requirements for specific
lengthy jobs. Continuation sheets can also be used with Work Cards to record additional
details. However, inspection / installation / removal shall be recorded in Aircraft
Technical Logbook.
Additional Work Cards, as and when required, shall be used with appropriate references
and traceability to and from aircraft Technical Logbook Page Numbers. Additional Work
Cards shall be sent to Technical Records along with all relevant (White) pages of Technical
Logbook.
If Line Maintenance is performed at other than KTM Base, a duplicate copy of completed
Work Cards along with Technical Log Pages shall be retained at line station. When non-
routine Task Cards are accomplished in Line, Maintenance personnel shall referred it in
Aircraft Technical Logbook before release to service is signed. Line Maintenance
personnel shall always use Aircraft Technical Logbook for recording maintenance
certifications. A duplicate copy of Aircraft Technical Log page shall be retained at line
station as well base before releasing the Aircraft.
Aircraft component removal and modification accomplishment, whenever performed as

Major Item Change (MIC), certifying personnel shall sign respective MIC entry with proper
reference of applicable Technical Log / maintenance record. For the processing of ADD
refer CAMMOE chapter 2.9.2.4.
2.13.2.4 Documentation for Engine / APU / Landing Gear / Propeller Maintenance
For component level maintenance on engine / APU / landing gear / propeller, it shall be
received with LRU tracking / Repair Tag. For Engine, APU, Landing Gear /Propeller and
other structural major components, Dy. Director EPD shall develop ‘Bill of work’ defining
extent of maintenance in coordination with Dy. Directors of production (concerned),
ESTD, ESSD and concerned MRO.
Bill of Work is based on applicable inputs such as incoming inspection, Major Item Change
(MIC) sheet, Life Limited Parts (LLPs) list, components history data, engine trend
monitoring data, modules / components soft life thresholds, number of landings /
calendar life / completed hours etc. List of all scheduled and un-scheduled tasks shall be
addressed in such Bill of Work. For ADs /SBs / Modifications / Special Inspections input
shall be received from Dy. Director, Engineering Services.
In case of customer engine / APU / landing gears / propeller, component shall be routed
through Dy. Director ESSD ‘with outside party work order’ with details of work to be
performed. Dy. Director ESSD shall verify Scope of Work and Company Capabilities before

PROCEDURES
accepting component maintenance. He shall issue Component Work Order. Work Order shall be
stamped with requirements for NCAR Form 1. Bill of Work shall be developed on the basis
of customer Purchase / Repair Order.
For completion of maintenance (as per Scope of Work and Company Capabilities) on
engine / APU / landing gear / propeller, Dy. Director Production concerned shall control
master worksheets based on updated maintenance data. In all cases these Worksheets
shall be linked and identified with particular Shop Manual task.
Dy. Director EPD shall maintain working file of particular engine / APU / Landing Gear /
Propeller use on NAC operated aircraft as per agreed Bill of Work. These Working File
shall be maintained on a standard format with front page providing information such as
nomenclature / type, serial number, life done (Cycles / Landings / Hours / Calendar),
input date, output date.
For engine modules, working file shall be broken into Module working files, by sorting out
applicable worksheets. Upon engine build up at final stage, these files shall be
incorporated into working file for engine. Engine and Module Numbers shall be clearly
mentioned on both files to establish the file link and traceability.
After confirming Work Completion Certificate, concerned MRO shall issue and provide
EASA Form 1 or NCAR Form 1 or as per CAMMOE Chapter 2.2, along with signed working
file / worksheets agreed as per Bill of Work / Work Order including LRU tracking,
Serviceable Tag (replaced component), Report generated by shop etc.
In-case of component level maintenance on Engine / APU / Landing Gear / Propeller

inspection, tasks at piece part level shall be incorporated in Inspection File, compiling all
inspection sheets. Repair tasks for piece part level shall be requested through “Repair Tag
/ Fractional Work Order”.
Upon satisfactory completion of such repair, task shall be recorded on Worksheets. These
Worksheets along with Repair Tag, LRU Tracking Tag / Repair Tag (for replaced
components) and relevant data shall be incorporated in Inspection File for particular
Engine / APU / Landing Gear / Propeller and issued with NCAR Form 1 or as per CAMMOE
Chapter 2.2. Before issuance of NCAR Form 1, certifying personnel shall follow “Checklist
for Completeness of Component Maintenance” and present sign copy to Workshop
Inspector for printing and signing NCAR Form 1.
Upon satisfactory completion of such repair, task shall be recorded on Worksheets. These
Worksheets along with Repair Tag, LRU Tracking Tag / Repair Tag (for replaced
components) and relevant data shall be incorporated in Inspection File for particular
Engine / APU / Landing Gear / Propeller and issued with NCAR Form 1 or as per CAMMOE
Chapter 2.2. Before issuance of NCAR Form 1, certifying personnel shall follow “Checklist

PROCEDURES
for Completeness of Component Maintenance” and present sign copy to Workshop

Inspector for printing and signing NCAR Form 1.
2.13.2.5 Documentation for Aircraft components Maintenance
Documentation during aircraft component maintenance (Avionics, Pneumatic, Hydraulic,

Wheel& Brake) includes Work Order and Component Work Package, Continuation sheets
and pre-printed Worksheets derived from maintenance data.
Aircraft components removed from NAC aircraft / aircraft systems shall be routed
through Receive and Dispatch Section to workshop attached with LRU Tracking / Repair
Tag. UNSERVICEABLE Tag serves the purpose of Repair work required. Fractional WO
shall be used for aircraft component not listed in Capability List and work being in
fractional nature will not require Authorize Release Certificate.
Aircraft components received from customers are routed to the workshop by ESSD under
Outside Party Work Order with details of work to be performed. Dy. Director ESSD shall
verify maintenance capability of the organization before accepting / issuing Work Order.
Work Order shall be stamped for requirement of NCAR Form 1.
Working File for component maintenance shall be Component Work Package consisting
different portions such as removal details, Bill of Work, progressive work recording, parts
/ sub-assembly replaced, outgoing information and Certificate of Release to Service.
Maintenance personnel nominated to perform maintenance shall keep Component History

Card with the component defect assessment and corrective actions. Whenever applicable,
Component Modification Record Card, Component Release Data Card and Component
Release Note Card are also maintained.
Shop Engineer concerned on completion of visual inspection / testing shall complete Bill
of Work, Work Package along with shop findings and recommendations with reference to
maintenance data.
Progressive work recording portion of work package shall be used for work details to be
generated during maintenance / inspection. For jobs requiring more detailed record and
rework, re-work component / Continuation sheets shall be used ensuring traceability of
records.
For issuance of NCAR Form 1 for customer, concerned workshop certifying personnel
shall follow Checklist for component Records to ensure the completeness of component
maintenance and shall submit a signed copy checklist to Concerned Inspector for printing
and issuance of NCAR Form 1.

PROCEDURES
Additional planning cards / sheets not specifically referred in Organizational procedures

may be generated locally for component maintenance to facilitate maintenance staff. Such
documents shall be duly approved by Dy. Director concerned and shall be used only for
record keeping purposes and not for any airworthiness related records. Dy. Director
concerned shall control such documents ensuring reference number and controlled use.
2.13.2.6 Documentation Completion
Aircraft Technical Logbook and Cabin Logbook are source of primary maintenance record
during line / cabin maintenance activities. Dy. Director Maintenance Division shall ensure
proper upkeep of Aircraft Technical Logbook and Cabin Logbook including physical
condition of the folder and its pockets.
Once an entry is made in Aircraft Technical Logbook / Cabin Logbook and all other
technical records, it should be ensured that the entry should always remain legible. For
clarity of entries, use of correcting fluid must be avoided. Entries made in technical record
shall be crossed only once if to be omitted.
Any maintenance task recorded on documentation shall be converted into maintenance

record. So Dy. Director concerned Division shall ensure the required control and security
of working files. He should continuously monitor progressive completion of maintenance
tasks along with recording in the working files.
Any maintenance sub-task which is required to be omitted due to non-applicability shall

be marked as “Not Applicable” and marking shall only be made by concerned engineer of
MPD. Whenever maintenance sub-task is not required as a result of inspection / re-work,
certifying engineer production concerned shall mark such sub-tasks as “Not Required”.
For customer’s aircraft / aircraft components prior consent shall be sought from the
customer and recorded in Work package.
Maintenance task performed shall be recorded with proper reference of maintenance

data. Completion of task card / ARO / Worksheets shall be ensured as soon as task is
accomplished.
Findings / results shall be declared in detail clearly identifying observe values, levels etc.
For traceability of used tools, maintenance personnel concerned shall record on the
Worksheet the identification / serial number of calibrated tooling / equipment used

during aircraft component maintenance.
Upon accomplishment of maintenance task, maintenance staff shall sign in relevant

column of Work Cards / Task Cards / ARO / Worksheets with date and staff number.
Certifying production (concerned) engineer shall sign in appropriate column along with
authority stem and date.

PROCEDURES
Completed maintenance documents shall be archived with Technical Record Section.

During component maintenance, Dy. Director concerned shall ensure progressive
recording of maintenance tasks and archiving or storage. Whereas Authorized Release
Certificate and Strip Report shall be archived with Technical Records.
Revision of working file shall be on the basis of inputs from Dy. Director ESTD /
Production concerned. Whenever work package requires additional / deletion of any task
card, working file shall be revised accordingly.
Concerned certifying engineer shall be responsible for record completion. Spot checks for
progressive maintenance recording shall be performed by concerned Dy. Director
Production on daily basis. Discrepancies found during spot checks shall be recorded with
corrective action taken.
Dy. Director concerned production shall ensure that recurrent trainings on good
maintenance practices, progressive maintenance recording and record completion are
provided to all Technical personnel. Discrepancies noted during spot checks shall be
discussed during these recurrent training sessions.
It is the responsibility of all users to ensure the correct revision, issue status of documents
used. Updated Maintenance documents shall be informed and /or get approval from
Quality Assurance prior to its use.
2.13.2.7 Sign-off Procedure
Support staff carrying out the maintenance activities on line / base/ shop maintenance
location shall sign off all inspection items and should ensure that no item are left. Support
staff will not be allowed to sign off all inspections at one time as this may lead to signing of
an item without actually carrying out the work.
After ensuring that the support staff has carried out the work properly IAW with the
CAMMOE and updated relevant maintenance data and that there are no known non-
compliances with the procedures, the certifying staff shall issue the certificate of release
to service.
2.13.2.8 Developing and Approval of Aircraft Flight Log
Engineering Department in coordination with Flight Operation and Maintenance Division

can amend Aircraft flight Log if necessary and submit to Quality Assurance and Flight
Safety (QA&FS). QA&FS then review the amendment/changes as submitted and will
forward to CAAN approval.

PROCEDURES
2.13.2.9 Maintenance Document Review
All the signed off Maintenance Documents such as Aircraft Flight Log sheets, Maintenance
Check/Inspections sheets, Task cards, ADD sheets, MJO’s etc should be thoroughly
reviewed by Maintenance Division for any discrepancies and to ensure that all the
inspection items have been signed off properly. By implementing this system it would be
more effective to pick up the discrepancies in the documents at an earlier stage before
these documents reach Technical Record Section.

PROCEDURES
2.14 Technical Record Control
2.14.1 Purpose
To define NAC Engineering & Maintenance policies regarding management of technical

records in a manner to cover all maintenance performed on aircraft / aircraft components
and archiving of complete operation / maintenance history.
2.14.2 Procedure
2.14.2.1 General
Control of maintenance records (technical records) related to aircraft maintenance and its
retention for a defined period is of utmost importance to prove the airworthiness status of
the aircraft / component. Technical Records for all maintenance performed on aircraft /
aircraft components, tooling / equipment and all logistic supports shall be kept in hard
copy format. For customer aircraft / aircraft component copies of records hall be retained
for a minimum of two years from the date aircraft / aircraft component is released to
service.
Computerized records shall be archived in NAC Aircraft Maintenance Management

Information System for a period from two years up to a maximum of seven years (ref
CAMMOE Chapter 2.21 for details).
Records, such as aircraft / Engine / APU / Propeller Logbooks, components release data /
History and modification records shall be retained for a period of one year from the date
of their permanent withdrawal from service. Records mainly consist of Technical /
Aircraft / Engine / APU / Propeller Logbooks and work package, including followings:
• List and completed Task Cards and worksheets

• Lists and copies of incorporated ADs and Modifications
• List of parts installed or replaced
• List of additional tasks performed
• List of acceptable deferred items
• Copies of CRS / NCAR Form 1 / EASA Form 1
• Completeness of entry made in the Task Cards / Worksheets /Aircraft flight Log
shall be reviewed by ESTD for completion before these are archived at Technical
Records.
2.14.2.2 Technical Records storage
Location of Technical Record storeroom shall be protected against fire, flood and theft. For
protection of records from environmental damages including fire, flood, theft etc,

PROCEDURES
Additional copy of technical records shall be kept on different location. Disposal of any
document shall be authorized by Dy. Director, ESTD. Storage racks /cabinets in adequate
number are provided for archiving technical records. Access to Technical record Storage is
restricted to personnel authorized by Dy. Director ESTD.
Records of aircraft maintenance are archived in a pattern traceable to aircraft registration

number, ATA, date. Records of component maintenance are also archived in a way
traceable by ATA Chapter, Part Number, and Serial Number. The Technical records of
serviceable items lying in the Aircraft bonded /commercial store shall be kept on Racks
labeled SERVICEABLE. The records of UNSERVICEABLE components removed from
service for maintenance shall be kept on racks labeled as UNSERVICEABLE. Files in these
cabinet or racks shall be in accordance with ATA chapter and aircraft type.
2.14.2.3 Technical Records of Aircraft Components
At component workshop, designated areas shall be allocated for archiving records of

component maintenance. Shop personnel shall follow the same procedure as mentioned in
Chapter 2.14.2.2. In case of consumables / subassemblies held up during component
maintenance, the concerned certifying engineer shall temporarily archive worksheets of
HOLD ITEMS ensuring progressive recording of completed tasks.
2.14.2.4 Preservation of Records and period
This is described in CAMMOE 6.3.1 Hours and Cycles Recording.
2.14.2.5 Special Cases
Reserved
2.14.2.6 Reconstruction of Records
In case of lost or destroyed records, Quality Manager shall investigate the cause of loss /
destroyed of records. Reconstruction of lost / destroyed is done by reference to other
records like scanned back-up copy, shift handing over registers, memos, vouchers,
worksheets, MJOs etc. and also by research of the records maintained by the repair
facilities. Reconstructed records shall be submitted to CAA Nepal for acceptance.

PROCEDURES
2.15 Rectification of Defects Arising During Base Maintenance
2.15.1 Purpose
To define NAC Engineering & Maintenance policies regarding process for rectification of
defects arising during Base Maintenance of aircraft as well as deferment of non-rectified
defects.
2.15.2 Procedure
2.15.2.1 Before any major checks, physical survey inspection of the aircraft needs to be made. This
will assess the condition of the aircraft and will facilitate the forecasting of the additional
work required and necessary ground time required so that budgeting of material, man-
hour and provisioning of tools and equipment’s can be done reasonably in order to
accomplish the additional work during the base maintenance.
2.15.2.2 Recording of defect encountered during line/ base/ shop maintenance
1) Major maintenance is defined as overhaul, major repair or extensive modification of

aircraft or aircraft components, the extensive dismantling or reassembly of them and the
manufacture of simple replacement parts in accordance with approved data. And minor
maintenance is defined as all work relating to the maintenance of the aircraft other than
major maintenance. The defect referred in this manual refers to minor maintenance as
defined above.
2) Defect noticed by the operating crew or maintenance personnel during operation or

line maintenance of the aircraft will first be recorded by the person observing the defect
as PIREP or Maintenance Entry as applicable in the Aircraft Technical Log Page (TLP).
3) Defects noticed during base / shop maintenance will be recorded in the Defect &
Rectification Sheet. Defects generated during routine inspection / servicing schedule shall
be recorded in the Technical Log Book.
2.15.2.3 Rectification of Line / Base / Shop Maintenance Defects
1) Defects noticed during operation or line maintenance first entered in Aircraft Flight
Log will be rectified by certifying staff using updated Maintenance Data.
2) Maintenance job order (MJO) raised by maintenance planning Division for the defects
found during Base/ Shop Maintenance will contain the nature of defect
reported/observed.
3) After defect rectification is completed, MJO will be closed by the certifying staff and
CRS issued with reference to MJO.

PROCEDURES
4) Support / certifying staff rectifying the defect will enter the details of rectification
action in a rectification column of AFL.
5) Major defects noticed & rectification action taken during shop maintenance of a
component will also be reflected in the component history card so that defect history
of the component will be known to the shop maintenance staff during its next visit to
the shop.
In case, repair is not possible through solution given in maintenance data, Aircraft
Engineer concerned shall be informed to work out for viable solution in coordination
with Type Certificate holder / OEM and CAA Nepal (ref CAMMOE Chapter 2.9 for
details).
2.15.2.4 Reporting of Defects
Defects considered being hazardous to safety and airworthiness must be reported to

Quality Manager. The competent authority, Type Certificate Holder and customer /
operator shall be informed for such non-airworthy condition (Ref CAMMOE Chapter 2.18
for details).
2.15.2.5 Deferred Maintenance Procedure
NAC shall not operate aircraft with defects or unserviceable equipment unless the defect
has been recorded and rectified or deferred in accordance with the procedures contained
in this manual.
(1) MEL Procedure
Whenever defect is to be deferred, concerned maintenance personnel shall do so

only IAW Minimum Equipment List (MEL) of aircraft provided by operator. Any
defect raised, but not rectified during scheduled maintenance due to justified reason
shall be considered as deferred defect. Concerned engineer production
(Maintenance Division) shall raise ADD Form and distribute as explained in
CAMMOE Chapter 2.9.2.4 to ensure that required maintenance and operation
procedures are complied with in order to maintain the required level of safety in
presence of the defect and to secure their rectification on priority.
(2) Defect Control for the Items not included in MEL:
Usually no aircraft shall be released on ADD from Base. However, due to long
turnaround time to rectify the defect, a situation may require that the aircraft need
to be released. Provided that defect is minor or apparent and does not compromise
comfort of passenger, aircraft operation or/and airworthiness of aircraft. The
aircraft can be released to service with acceptable temporary repair of the defect
until permanent repair is carried out within the stipulated time. EPD with the help

PROCEDURES
of ESSD shall arrange all required material / components to carry out permanent
repair within stipulated time as mentioned in ADD Form.
(3) Transfer of Acceptable Deferred Defect into Outstanding Defect (OD):
In case of any acceptable deferred defect that needs to be deferred until next heavy
maintenance or hangar visit, Engineering Planning Division shall organize a meeting
with ESSD, Manager Quality, ESTD and or where applicable maintenance contractor.
The meeting shall decide transfer of only those ADDs, which can be transferred to
Out-Standing Defect (OD). ESTD shall issue MJO to Maintenance Division to transfer
such ADDs to ODs. ESTD shall maintain a list of ODs each bearing a serial number in
a record. Serial number shall be unique and is not duplicated. These outstanding
defect (OD) shall be reported to Accountable Manager through CAMO Manager.
In case of defect requiring pro-long grounding of the aircraft, top management shall
be informed of such defect.
2.15.3 Analysis of Defect and Rectification – Human Factor – Maintenance Program Implication
A) All major defects and repetitive minor defects will be analyzed in a meeting conducted
every three months, for its cause by a team comprising of the Manager Engineering,
Line/Base Maintenance Engineer, Engineering Services and the Quality Manager.
B) Rectification action taken and preventive measures required to be followed will also be
discussed while closing the defect analysis.
C) Above meeting will be conducted on occurrence of major defect / minor repetitive defect /
receipt of any investigation report from repair agencies & before releasing the aircraft to
service. Result of such defect evaluation will be intimated through Technical circulars as
preventive measures to avoid similar defects arising on the same or other aircrafts.
D) If a Human factor is found to be the reason for the defect, a suggestion to the Accountable
Manager will be made to conduct of additional training for the concerned person and also to
persons discharging similar duties. If fatigue / over load of work are found to be the reason,
suggestion will be made to streamline the work allotment.
E) During defect analysis, if it is found that improvement to maintenance program is required

to be made by increasing the frequency of inspection schedule, then the Manager
Engineering will initiate the amendment to the Aircraft Maintenance Schedule and submit
the same through the Quality Manager for CAA Nepal approval.

PROCEDURES
2.16 Release to Service Procedure
2.16.1 Purpose
To define NAC Engineering& Maintenance policies regarding issuance of Certificate of

Release (Refer Appendix for Sample) to Service for aircraft / aircraft components after
maintenance.
2.16.2 Procedure
2.16.2.1 General
A certificate of Release to Service will be issued following scheduled Base or Line

maintenance carried out in accordance with the approved aircraft maintenance program
by certifying staff holding the appropriate authorization.
In addition to CRS, the certifying staff will also sign/date in the relevant Technical log Page
of Aircraft while carrying out any maintenance work.
2.16.2.2 CRS Issue Conditions & CRS Statement
(1) It is a requirement to issue a CRS for scheduled maintenance, overhaul, repair,

replacement, modification, mandatory inspection and defect rectification. The CRS
must be issued by a duly authorized certifying staff when satisfied that all the required
maintenance of the aircraft or aircraft component has been properly carried out by
the support staff of NCAR-145 approved maintenance organization using:
(a) Up to date maintenance data / instructions including manuals, drawings,

specifications, CAAN mandatory modifications, standard practices and company
procedures.
(b) Recommended tools and test equipment which are within its current calibration
date.
(c) Proper working environment & approved manpower for the work carried out.
(d) Materials used in aircraft shall be approved by material inspector, QA.
(2) Issuing a CRS certifies (states) that the work specified except as otherwise stated, is
carried out in accordance with NCAR-145 and in respect to that work, the aircraft or
component is considered ready for release to service.
2.16.2.2.1 Issue of CRS for Line Maintenance (Defect Rectification, Removal & Installation of
Components)
After completion of Line maintenance, certifying staff shall issue Certificate of Release to
Service for particular job. Before issuance of CRS, certifying staff shall satisfy / ensure that

PROCEDURES
all the maintenance are carried out in compliance with NCAR-145 with the use of
maintenance data as stipulated in NCAR-145 and IAW the organizational procedure. CRS
is not issued after Pre-Flight inspection, if no maintenance is performed on aircraft as a
result of any inspection / defect reporting.
Customer / operator shall be sent with original Certificates (ref CAMMOE Chapter 2.17 &
4.2). To ensure this, operator’s Aircraft Technical Logbook should be used. Certifying
staff, while making an entry in customer’s Aircraft Technical Logbook must mention NCAR
145 Approval Number along with his signature, date and certificate authorization number.
Aircraft Technical Logbook or aircraft flight log is used as Certificate of Release to Service
for all Line Maintenance activities and line station release. Work Cards are used for minor
scheduled and tasks like Engine / APU / Propeller change. Entries shall be made in
Aircraft Technical Logbook with Work Card reference.
Certifying staff (ref CAMMOE Chapter 3.4) holding appropriate qualification shall issue
CRS. When aircraft is released after scheduled line maintenance activities, reference to
Task Cards (for periodic checks) is also provided along with CRS statement in Aircraft
Technical Logbook.
2.16.2.3 Issue of CRS after Aircraft Base Maintenance
Certificate for Release to Service for Base Check shall be issued on Aircraft Certificate of
Release to Service form. For Base Maintenance, the certifying staff who issues CRS should
hold appropriate Type rated License issued by CAA, Nepal which is equivalent to NCAR-66
Category "C" certifying staff IAW NCAR-145 Appendix IV. The CRS issued should contain
the following information:
• Aircraft Type, Registration, Manufacturer Serial Number, Operator Name.

• Aircraft Total Hours / Total Cycles.
• Type of Check performed, Location, Date of Check completed.
• Reference to Work package, including schedule / unscheduled maintenance
• Incorporated ADs & accomplished Modifications
• Reference to Maintenance Organization and NCAR – 145 Approval Number
• Signature, Name and Authorization (AME / Approval) No. of Authorized personnel.
Original copy of CRS shall be placed on board aircraft and one copy shall be retained at
Technical Record Section. Whenever Aircraft Technical Logbook is to be used for
Certification, procedure detailed in CAMMOE Chapter 2.16.2 shall be followed.
Where customer procedures are different from Organizational procedures, then the
customer’s documents and base check completion certificate shall be used. For critical

PROCEDURES
tasks during base maintenance check, certifying staff shall refer CAMMOE Chapter 2.23 for
details.
Upon completion of the base check, maintenance engineer concerned shall sign Document
Completion Certificate trade-wise. Certifying staff (maintenance coordinator) in Category
“C” NCAR – 66 equivalent / appropriate CAA, Nepal Type License shall issue Aircraft
Certificate of Release to Service on the basis of such completion certificate.
Prior to dispatch of relevant maintenance record to Technical Records Section for

archiving, Engineer from Maintenance Division shall compile “Aircraft Base Check
Report”.
2.16.2.3.1 Issue of Maintenance Statement after Maintenance
Maintenance Statement is prepared upon completion of Maintenance before issuing CRS

and is a part of Base Maintenance CRS and should be kept along with Aircraft Technical
Log Book. Maintenance Statement identifies scheduled and out of phase maintenance that
is next due for what period the aircraft is given CRS. This also includes any out of phase
component changes before the next maintenance check. A new Maintenance Statement
shall be issued along with new CRS which supersedes all earlier revisions. The
Maintenance Statement issued should contain the following information:
• Aircraft Type, Registration, Manufacturer Serial Number; Engine Type, Registration,

Manufacturer Serial Number
• Aircraft, Engine Hrs and Landings at the time of issue of Maintenance Statement
• If extension has been applied - Reference Extension No., subject and the due date of
extension with Aircraft released to hours/landings/date
• Name and signature of the person issuing Maintenance Statement
2.16.2.4 Issue of CRS after component Maintenance
At the completion of any maintenance work on a component in an approved shop, whilst

off the aircraft, a component certifying staff will issue a component CRS in the form of a
Serviceable Tag issued by Nepal Airlines for internal use or by CAAN Form 1 or equivalent
in all other cases by QA or CAAN authorized personals.
The Form shall contain following information:
• Certificate and customer work order reference numbers.

• Nomenclature of aircraft component.
• Status of maintenance performed (block 12) and reference to the customer
approved maintenance schedule / maintenance data (block 13).

PROCEDURES
• Part – 145 Releases to Service Statement.

• CAA, Nepal Release to Service statement, where required.
• Authorized Signature, Name, Certification / Approval reference Number and date
Certifying staff shall be trained for fulfilling NCAR Form 1 during continuation training.
Concerned Inspector shall sign NCAR Form 1 printed by shop. Dy. Director concerned
production shall dispatch all pertinent information for each issued NCAR Form 1 to Dy.
Director ESSD in order to submit to the customer or owner of the component.
Components for use on NAC operated aircraft can be issued without NCAR Form 1 but
should be accompanied with Serviceable Tag, after in-house repair / maintenance /
inspection / overhaul.
Customer aircraft component released by shop shall be held at designated area for
Serviceable components within the shop. Dy. Director Shop shall intimate availability of
component to Dy. Director ESSD for ready to delivery to customer. Dy. Director ESSD shall
inform R & D Section for collection of aircraft components from shop and transportation
to delivery point. A copy of CAAN forms 1 and Shop report to be maintained in the
Workshop for recording purposes. Original copies of CAAN form 1 should be forwarded to
customer while returning the components. After removal of components from withdrawn
aircraft, necessary inspection shall be carried out and form 1/serviceable tag is issued
wherever applicable.
2.16.2.5 Release of Aircraft with Deferred / Carried Forward Defects
Aircraft may be released to Service with defect deferred / carried forward maintenance
tasks, only where it is permitted through Minimum Equipment List (MEL) of aircraft.
Records of such maintenance tasks shall be entered in aircraft Technical Logbook.
For NAC aircraft, concerned production certifying personnel shall also make record of
carried forward defect on Acceptable Deferred Defect Form with reference to MEL and
distribute copies to all concerned as per CAMMOE Chapter 2.13.2.3(ref CAMMOE Chapter
L2.3). A RED STICKER shall be placed on the front cover of Aircraft Technical Logbook to
remind concerned flight crew / engineer that aircraft is released under ADD / MEL.
Maintenance Division shall make record of carried forward ADD on NAC Aircraft Daily
Status Report and shall publish / distribute through e-mail to all concerned for in time
corrective action.
Deferment of scheduled maintenance tasks shall only be permitted through approval of

Manager Quality Assurance.
In case of customer aircraft, approval shall be sought from competent authority of state of
aircraft registration (ref: CAMMOE Chapter 2.9 and 2.10).

PROCEDURES
2.16.2.6 Issue of CRS with incomplete work
A certificate of release to service will not be issued if all the stated scheduled maintenance
work is not completed. However, if new defects or incomplete maintenance work orders
identified during the maintenance, operator shall be informed for the purpose of obtaining
agreement to rectify such defects or completing the missing elements of the maintenance
work order. A CRS could be issued in such cases if it is still within its time scale or a defect
that can be deferred IAW the MEL.
2.16.2.7 Release of Aircraft with Component not having NCAR Form 1
When an AOG situation arises at the location other than maintenance base due to non-
availability of aircraft component with appropriate Release Certificate, it is permissible to
fit such component on aircraft for a period of maximum of 30 flight hours or until aircraft
returns to main base, whichever is earlier.
This condition is subjected to Customer / Operator’s acceptance and NAC's acceptance for
NAC-operated aircraft, provided that said component is available with Serviceable Tag
and with compliance with NCAR -145 requirements. Such components shall be removed
within pre-determined time, unless an appropriate Release Certificate (NCAR Form 1) has
been obtained in the meantime.

PROCEDURES
2.17 Records for the Operator
2.17.1 Purpose
To define NAC Engineering & Maintenance policies for transmitting maintenance records
to the customer / operator.
2.17.2 Procedure
2.17.2.1 General
Maintenance on customer’s aircraft / aircraft component shall be performed under an

agreement (Ref CAMMOE Chapter 2.1 for details) between NAC and the
customer/operator. Dy. Director ESSD, in-coordination with Dy. Director of concerned
division, shall ensure that all maintenance on such aircraft / aircraft components must be
adhered to the regulatory requirements issued by the competent authority of the state of
aircraft registration.
Maintenance contracts shall specify the documents to be provided by customer and

aircraft / aircraft components documentation requirement to be presented by upon
completion of the required maintenance in line with the customer work order. Records for
aircraft / aircraft components maintenance in the Organization shall be generated as per
CAMMOE Chapter 2.14.
Dy, Director ESSD, in general, should request from the customer the following documents
for carrying out maintenance on the customer aircraft.
 Aircraft/Engine log books

 Time in service records of the aircraft/aircraft components.
 Work package of the maintenance.
 AD/SB or modification list that need to be implemented during the base
maintenance of the aircraft/aircraft components.
 Any other outstanding defects that needs rectification during base maintenance.
Dy. Director ESSD will pass on these information to ESTD to schedule and plan the job
accordingly.
Dy. Director, Maintenance Division concerned shall provide all Original technical records
to customer / operator through Dy. Director ESSD. Such technical records shall in general
consist of:
• List of Scheduled / Unscheduled work performed.

• Information on aircraft as regard to ageing aircraft maintenance program.

PROCEDURES
• Engineering Order (EO) accomplished on customer aircraft.

• Certificates of Release to Service NCAR Form 1 issued.
• Specific approved data used for specific repair / modification.
• List of incorporated ADs and modifications.
• Details of contracted maintenance, if any.
• List of ADDs.
• Any other documents specified in the maintenance contract.
2.17.2.2 Maintenance Records Retention
Whenever the customer / operator demands the Organization to archive Certificates of

Release to Service (CRS) and other maintenance record, the retention period for such
records shall be in compliance with requirements issued by competent authority of state
of aircraft registration.

PROCEDURES
2.18 Reporting of Defects / Occurrence
2.18.1 Purpose
To define NAC Engineering & Maintenance policies for reporting of defect discovered
during maintenance on aircraft / aircraft component that could seriously impact safety of
aircraft. Reporting shall be made to CAA, Nepal, OEM or TC Holder, CAA of state of aircraft
registration and customer / operator.
2.18.2 Reporting Procedure
2.18.2.1 Definition and List of Reportable Defects in relation to Part 145.A.60
Occurrences are considered as Technical Incidents / Defects which are reportable, the
investigation of which will possibly lead to conclude or suspect maintenance or design
error, maintenance deviation etc.
Following is the list of examples of reportable occurrence. The list is neither definitive nor
exhaustive and judgment by the reporter of the degree of hazard or potential hazard
involved is essential.
Aircraft Technical
 Structural
1. Damage to principle Structural Element that has not been qualified as damage
tolerant (Life Limited Element). Principal Structural Elements are those which
contribute significantly to carrying flight, ground, and pressurization loads, and
whose failure could result in a catastrophic failure of the aircraft.
2. Defect or damage exceeding admissible damages to a Principal Structural Element

that has been qualified as damage tolerant.
3. Damage to or defect exceeding allowed tolerances of a structural element which

failure could reduce the structural stiffness to such an extent that the required
flutter, divergence or control reversal margins are no longer achieved.
4. Damage to or defect of a structural element, which could result in the liberation of

items of mass that may injure occupants of the aircraft.
5. Damage to or defect of a structural element, which could jeopardize proper

operation of system.
6. Loss of any part of the aircraft structure in flight.

PROCEDURES
Aircraft Maintenance and Repair
 Incorrect assembly of parts or components of the aircraft found during an

inspection or test procedure not intended for that specific purpose.
 Hot bleed air leak resulting in structural damage.
 Any defect in a life controlled part causing retirement before completion of its full
life.
 Any damage or deterioration (i.e. fractures, cracks, corrosion, delamination,

disbanding etc) resulting from any causes (such as flutter, loss of stiffness or
structural failure) to:
1. Primary structure or a principal structural element (as defined in the

manufacturers’ Repair Manual) where such damage or deterioration exceeds
allowable limits specified in the Repair Manual and requires a repair or complete
or partial replacement of the element.
2. Secondary structure which consequently has or may have endangered the aircraft.
3. The engine, propeller or rotorcraft rotor system.
 Any failure, malfunction or defect of any system or equipment, or damage or

deterioration found as a result of compliance with an Airworthiness Directive or
other mandatory instruction issued by a Regulatory Authority, when:
1. It is detected for the first time by this organization;
2. On any subsequent compliance where it exceeds the permissible limits quoted in

the instruction and/or published repair/rectification procedures are not available.
 Failure of any emergency system or equipment, including all exit doors and lighting,
to perform satisfactorily, including when being used for maintenance or test
purpose.
 Non compliance or significant errors in compliance with required maintenance

procedure.
 Products, parts, appliances and materials of unknown or suspect origin.
 Misleading, incorrect or insufficient maintenance data or procedures that could lead

to maintenance errors.
 Failure, malfunction or defect of ground equipment used for test or checking of

aircraft systems and equipment when the required routine inspection and test

qffix@ Nepat
w4irJines
MATNTENANCE ORGANIZATIoN
EXPOSITIoN (CAMMOE)
PART 2: MAINTENANCE
problem when this results in a hazardous

procedures did not clearly identify the
situation
. 0ther Occurrences
an in flight shut down rate so high
1. Defects of common origin which could causeengine being shut down on the same
than one
that there is the possibility of more
flight'
of the aircraft design could have led
z. Any incident where any feature or inadequacy
a hazardous or catastrophic effect'
to
to an error of use that could contribute
3. A fire, explosion' smoke or toxic or noxious fumes'

crack leading to permanent deformation
or corrosion (Level 3 according to
4.
Aircraft Maintenance Manual / Structure Repair Manual)'
operation, burning or deformation of

aircraft
5. Burn stain due to abnormar limit detected during scheduled
structure / engine / component beyond threshold
maintenance'
I component which if
6, Defect I malfunctioning on aircraft system / engine
undetected could seriously hazard safety of aircraft'
Guidelines
For further information and detailed
list of reportable occurrences, 'cAA Nepal
cAA Nepal Flight safety standards Department's
on occurrence Reporting, available on
should be followed'
official website flightsafetycaan.org.np
2.18.2.2 Reporting of Un-airworthy Conditions

to
system is to identiSr factors contributing
objective of the occurrence / defect reporting If any of
and to make resistant to similar errors'
incident causing un-airworthy conditions shall
defects is observed I discovered, attending production engineer
the above
Maintenance division along with all
pertaining
immediately inform to Dy. Director
informationavailablebyfillingFormNo.NAC/QA/0SRev00.
comes under
Dy" Director Maintenance Division
shall establish that whether such event
once
Reportable Defect as per NCAR 145'A"60'
defined criteria of rechnical Incid ent I
be informed immediately'
established, Quality Manager shall
perform thorough investigation for such
Dy. Director Maintenance Division shall Assurance'
and result shall be presented to Quality
Technical Incident / Reportable defect
three monthly review meeting on all
defects
Maintenance Division shall conduct
encountered,analyzedandinvestigatedincludingremedialactions.
Page 7 4
Issue:01 Revision:05 fuly 2016
MANAGEMENT
hilS$# NePat CONTINUING AIRWORTHINESS
M@Airlines
MAINTENANCEoRGANIZATIoNExPosITIoN(cAMMoE)
PART 2: MAINTENANCE
PROCEDURES
defect
notify such rechnical Incident / Reportable
Manager euarity Assurance sha[
& Dy. Director EsrD shau inform to oEM'of the
Such
Report to the competent authority the finding
but not Iater than 72 hours from
reporting shau be done at the earriest,
defect.
also be sent to the customer I
operator' such
For customer,s aircraft, report sha,
to competent authority
of defect will be made with free and frank or in written
reporting -2, Form c'9'1' After
done in NCAR c.9 Appendix
within 72 Hours. Reporring will be letter
defect, the competent authority will be informed through
crosing the reportable
Log. when the maintenance
work is subcontracted to
with the relevant Technical
along form or they
other CAAN validated AM0, NAC
will accept their own occurrence reporting
kept onboard in cockpit
can use the NAc occurrence
reporting forms which are always
file.
/ Follow-Up of Technical Incident

2"L8.2.3 Investigation
concluded at time of
Incident / Reportable Defect is not
where investigation of rechnical of progress and
shail ensure that alr concerned are kept abreast
reporting, Manager, QA be aimed to
of investigation. Investigation shall
. final report is submitted on completion
Divisional heads
shall be discussed with the concerned
identify the root cause and reports preventive action can be taken'
heads so that an appropriate corrective /
/ Sectionar
Reporting Records
2.18.2.4 un_airworthy conditions
conditions reported to the
Assurance shall maintain records of un-airworthy
euarity include complete
customer / operator. Record shau
competent authority, ,EM and
to crosure of un-airworthy condition'
documentation from initiar finding
Investigating Team
2.L8.2.5 Engineering Occurrence
or written)
or repetitive defects from maintenance Division [either verbally
Any major Division'
by the following team from different
shall be reviewed and/ or investigated
Maintenance Division
[1) Representative from
[2)RepresentativefromEngineeringPlanningDivision
(3) Representative from Quality Assurance
Engineering Services
[4) Representative from occurrences of
will collect different data from different resources to find out
The team
Production Planning& control will
coordinate
Major or repetitive defects and if necessary,
of root cause
Maintenance or Manufacturer to find out the contributing factors
with Line In maior defect
necessary to prevent a re-occurrence'
of occurrences to take any action to the investigation team" The
will be informed for representation
investigation, CAAN
Page 75
July 2016
Issue:0L Revision: 05
PROCEDURES
maximum period for investigation is three month and a copy of report will be submitted
to CAAN.
2.18.2.6 Information Feedback / Dissemination
Originators of the occurrence reports are entitled to obtain feedback information about
the outcome of investigations, corrective actions taken and preventive actions
recommended to prevent recurrence. Where the identity of the originators is known,
Quality Assurance will inform the person of the outcome of investigation. Occurrence
report and investigation reports will be kept in Technical Library for everyone’s benefit.
The outcome of investigation will be disseminated to operation Department and Ground

Support Department if the occurrence is related to operation and ground support.
2.18.2.7 Hazard Identification
Hazard identification is the first step in safety management process and hazard
identification process includes collecting, recording, acting on and generating feedback
about hazard and safety risk in maintenance.
The corporation has developed and maintained a formal process that ensures that hazard
in maintenance is identified. The corporation’s hazard identifications processes are based
on a combination of reactive, proactive and predictive methods of safety data collection.
Refer Appendices for sample form NAC/QA/005.

PROCEDURES
2.19 Return of Defective Aircraft Components to Store
2.19.1 Purpose
To define NAC Engineering & Maintenance policies regarding removal, handling and
return of defective aircraft components to Stores during maintenance on aircraft / aircraft
components.
2.19.2 Procedure
2.19.2.1 Defective Aircraft Components Removal
Aircraft component removed due to life limitation, failure, error, abnormality,

Noncompliance with applicable ADs and other continued airworthiness requirements,
Absence of info to determine eligibility & airworthiness status, Evidence of defect or
malfunction and Involvement in an incident or accident likely to affect its serviceability or
defect shall be treated as Unserviceable/Defective Aircraft Component and attached with
applicable Tag serving the purpose of Work / Repair Order. Defective component may be
removed in any of the following situations:
(1) Component Removed During Line / Base Maintenance
During aircraft maintenance, defective aircraft component / Line replaceable Unit

(LRU) shall be dispatched along with UNSERVICEABLE TAG (Color coded – Red) to
Store. The attending Engineer shall fill the Red Tag providing information such as
Serial Number, reason for removal, TSO/ CSO, aircraft registration No. from which
the item is removed, with date and authorization Certification Number. For Store
tracking of the component, concerned engineer shall fill up a Rotable Movement
form which shall contain Part Number, on- and off-component serial number,
aircraft Registration number from which the components is removed and reason for
removal along with date issued and Certification Authorization Number.
(2) Component Received in Incoming Store
An incoming aircraft component (new, repaired / overhauled / exchange) with

uncertain status requiring inspection / testing shall be kept on hold in R & D Section.
Material Inspector shall fill-up Discrepancy report. Dy. Director ESSD shall be
responsible for arrangement to close issue raised in the Discrepancy report. Once
discrepancy is closed, Material Inspector shall issue appropriate Tag.
(3) Consumables Removed from Aircraft / Aircraft Component
Consumables (packing, seals, tube-light, bulb, filter, fastener etc) shall be mutilated
upon removal, whenever required by Maintenance data. It’s the responsibility of
concerned certifying engineer to ensure that consumables, except those containing

PROCEDURES
hazardous and compressed cylinders are properly discarded. It is the responsibility

of Dy. Director, to dispose such discarded high cost consumables (blade, vane,
windshield, ignition lead, relay etc) Components removed from aircraft / aircraft
component shall be dispatched with applicable tag to Aircraft Store. Dy. Director,
ESSD shall dispatch repairable to allocated shop / AMO (outside party) otherwise
shall make necessary arrangement to declare scrap and disposal.
(4) Component Removed During Component Maintenance / Structure Repair
During component level maintenance, defective aircraft component (with LRU

control Number) removed from Next Higher Assembly (NHA) shall be dispatched by
concerned certifying engineer with Repair / Unserviceable Tag to Store.
The defective aircraft component (without LRU control number) shall be dispatched
with Fractional Work Order. For Fractional task, not requiring any CRS, the same
Work Order shall be used and defective component shall be directly transported to
concerned shop.
2.19.2.2 Defective Aircraft Components Handling Over
Defective aircraft components (with LRU Control Number) removed from aircraft /
aircraft component (NHA) shall be handed over to Store Section with Repair /
Unserviceable Tag. Maintenance staff shall fill the RMF Form and get acknowledgement
signature from recipient on the Form. One copy of such RMF shall be maintained for
minimum of six months by Dy. Director Production concerned from the date of hand over.
2.19.2.3 Defective Aircraft Components Allocation
All defective components handed over to Store shall be sent to Receive & Dispatch (R&D)
Section, along with applicable Tag, who in turn as advised by Dy. Director ESSD, shall
dispatch to allocated shop or Repair abroad. If component is allocated to in-house shop,
The concerned recipient shall acknowledge on receipt list with signature and date. List
shall be archived by Dy. Director Shop until component is released from shop after
maintenance. For component sent to outside Repair Center, the Dy. Director ESSD shall
maintain such list until component is received from Repair Center.
2.19.2.4 Defective Aircraft Components Handling
For maintenance purpose, defective component is categorized as:
(1) Unserviceable Component
Until component is dispatched to in-house shop / Outside Repair Center, it shall be

quarantined (ref CAMMOE Chapter 2.10 – shipment to outside party). Allocated

PROCEDURES
shop shall inspect defective aircraft component for required maintenance, testing /
modification / repair / overhaul.
(2) Rejected Component i.e. Unsalvageable
Defective component shall be declared / recommended for Rejection, if found

damaged with un-repairable condition or un-repairable due to any of following:
(a) Beyond Economical Repair
(b) Beyond Manufacturer’s Repair Limit & recommended Life Limit
(c) For extent of damage, no repair scheme can be developed / approved.
(d) Component Rejected by Manufacturer / Vendor, establishing Component is not

repairable & Rejected shall be declared as Scrapped.
Component / Material shall be held at Quarantine and returned to Vendor for Warranty /
Replacement, if any of the following situations occurs:
• Component / Material from Vendor is found damaged during transportation
• Component / Material found non-compliance with Purchase Order.
When defective component is rejected, during in-house inspection, concerned Inspector

shall issue Discrepancy Report / Rejected Tag, if component or unit is consumable he may
also issue a Scrap / Rejected Certification, otherwise shall be kept on hold at Receive &
Dispatch Section with Rejected Tag. A scrap committee consisting of delegates from QA,
issue a Scrap / Rejection Certificate and R & D shall store such materials / components
separately in the Salvage Section until disposed off. ESSD shall be responsible for
maintaining type of the salvage, record of the salvage and its control.
Dy. Director, ESSD shall be responsible for mutilation of “Scrapped” aircraft component to
the point, where such component becomes unusable. The process of mutilation of
“Scrapped” component shall be monitored by Material Inspector and mutilation shall be as
per NCAR Part – 145 requirements. Where needed, an aircraft component scrapped /
rejected may be sent to manufacturer / approved vendor to investigate cause of failure
prior to disposal. However for all the aircraft component valued at USD 10,000:00 and
above, recommendation for scrapping shall be evaluated for possible salvage action by
Scrap Review committee, comprising reps from Maintenance Division, ESSD, EPD and QA.
After mutilation of Scrapped component, ESSD shall submit Scrap / Rejection Certificate of
relevant component to Technical record Section to update status of individual component.

PROCEDURES
For customer’s defective aircraft component, same procedure shall be observed; however,
before or after scrapping, a rejected component shall be segregated and dispatched to the
customer, if demanded for confirmation of scrapping action.
(3) Aircraft Component Removed due to Life Limitation
ESSD receiving defective component (due to Life Limitation) shall initiate to declare
Scrap and process for mutilation as described in CAMMOE Chapter 2.19.2.4 (b).
2.19.2.5 Loaned Aircraft Components Management
For operational requirements, aircraft component shall only be obtained with NCAR Form
1 / EASA Form 1 or FAA 8130-3 / TCA 24-0078 (with double release) to avoid grounding
of an aircraft. Dy. Director ESSD shall arrange required aircraft component from Approved
Vendor, located at particular line station. In case of non-availability of component with
such vendor, other approved vendor may be requested (ref CAMMOE Chapter L2.5 for
details).
Dy. Director, ESSD is responsible for arranging aircraft components, if needed, on loan
from other operator, MRO vendors by entering into contract with them for loan. After the
use of the loaned items, attending engineer at line station shall raise ADD for monitoring
and controlling loaned component. Concerned Line Maintenance engineer shall receive all
pertaining documents of removed component and loaned component upon its arrival at
Main Base. Concerned Line Maintenance Engineer shall ensure that removed component
is issued with UNSERVICEABLE TAG clearly marking loaned unit and hand over removed
component to Store with unserviceable tag, whereas SERVICEABLE TAG, including
related Maintenance docs of the loaned item should submitted to Technical Record
Section. He shall also remove copies of ADD as per CAMMOE Chapter 2.13.2.3.
After replacement of the Loan item with its own item, the loan item shall be handed over to
Store, and Dy. Director ESSD shall advise shipment to component provider.
ESSD, in case of a loaned component, shall review return conditions through contract. If
needed for restoration of serviceability, aircraft component shall be dispatched to
allocated shop. Loaned component after maintenance shall be dispatched along with
applicable Release Certificate to provider as per contract.
2.19.2.6 Aircraft Component Storage Conditions
Defective aircraft components pending their allocation / transportation to shop / vendor

shall be quarantined in R & D Section. Unserviceable component received by shop shall be
segregated from serviceable components. Defective aircraft component declared as
scrapped shall be marked, tagged and stored in restricted area during transit period.
Defective or ambiguous aircraft component in the facility of ESSD shall be segregated from

PROCEDURES
serviceable components during transit to allocated shop / vendor for inspection / testing
/ repair / scrapping.
Dy. Director Production concerned shall ensure that appropriate storage conditions are
observed, while handling defective components during aircraft / aircraft component
maintenance. Access to such components shall be restricted only to authorized personnel.
Control of access to unserviceable and quarantined aircraft components and material

throughout the organization shall be exercised in a similar manner. Access to such areas is
controlled by Dy. Director Production concerned through list of authorized personnel.

PROCEDURES
2.20 Defective Components to Outside Contractors
2.20.1 Purpose
To define NAC Engineering & Maintenance policies regarding control of Repair Orders and
shipping procedure of defective aircraft components to outside contractors.
2.20.2 Procedure
2.20.2.1 General
Defective component requiring repair abroad shall be arranged by Dy. Director ESSD and
issue R&D advice in details to Receive & Dispatch Section for shipment to allocate outside
Maintenance Repair Organization (MRO). The component packing shall be in compliance
with standard ATA 300 requirements.
2.20.2.2 Issuance of Repair Order
Based on the R&D Advice, R&D section prepares the shipping advice containing the items
to be repaired, the name of the MRO suppliers, air waybill custom value as well as the
reason of removal along with the repair/overhaul work required. The shipping advice
references is treated as the Work Order for the repair work required on those
components mentioned in the Shipping advice. The Work Order File is created at the
Material Planning Section based on the shipping advices. All the contractual information
for the repair/overhaul of the components covered by the Work Order is filed on the
Work Order file.
If the repair/overhaul services for some defective aircraft component cannot be procured
from those suppliers which are included in AVL, Dy. Director ESSD shall receive approval
from QA on Authorization for One Time Repair from that vendor which is not included in
the AVL.
Repair Order shall be generated (four copies) in compliance with contract requirements
and to be distributed as follows:
Original – Approved Vendor

1st Copy – Receive & Dispatch Section
2nd Copy - ESSD
Repair Order shall specify systematically the following information regarding defective
aircraft component:
• Part Number, Serial Number, quantity and defect / work order

• Supplementary forms, if applicable.

PROCEDURES
• Required authorized release / delivery document.

Defective aircraft component shall be sent to R & D Section for shipment documents and
fulfillment of dispatch formalities including custom clearance. Item shall be dispatched
through cargo under valid documentation.
2.20.2.2 Dispatch / Receipt and Monitoring of Unit Movement
R & D Section shall receive defective component along with the RMF from store. R&D
advice for shipping documents preparation, custom clearance and shipment is issued by
Material Planning Section. Dy. Director ESSD shall update dispatch register reference and
flight details for shipment tracking. The entire contractual obligation on the part of NAC is
dealt with by Dy. Director, ESSD for the repair/overhaul of the dispatched components.
On receipt of aircraft component after repair from outside approved vendor, Material
Inspector shall perform material incoming inspection and issue Certificate of Inspection
“Serviceable Tag”. Inspector shall accept aircraft component / material with his signature
date on RROH-Receipt Report of overhaul generated by R & D Section. Accepted
component shall be sent to respective Store along with the RROH. One copy of RROH will
be sent to Material Planning Section for their record that the item has been received after
repair and then close the Work Order file for that particular item. Another copy of the
RROH was sent to Engineering Finance in order to settle the payment and then update the
account. Component Sent Back to the Customer / Operator
Customer aircraft component established as unserviceable upon installation on aircraft

shall be returned through ESSD. Defective aircraft component shall be dispatched in
Original packaging along with received documents. Unserviceable Tag shall be attached to
defective component stating reason for non-conformity. Dy. Director ESSD shall transmit
dispatch register reference and flight (shipment) details to customer.
2.20.2.3 Aircraft On Ground Requirements
Dy. Director, Maintenance Division shall initiate AOG requirement on one time basis that
routes through Dy. Director ESSD to Director Engineering & Maintenance for approval.
Depending upon nature, approval for AOG requirements may be granted bypassing
normal process. Regularization for approval shall be pursued from Manager, Maintenance
in next subsequent meeting.
2.20.2.4 Warranty Repairs
For premature failure of aircraft component, Material Planning Section initiate claim to
vendor for repair under warranty.

PROCEDURES
2.20.2.5 Aircraft / Aircraft Component Maintenance at Vendor’s Facility
A situation may arise when an aircraft, aircraft component repair or major modification
may be required to be accomplished at an Approved Vendor’s Facility. Dy. Director MPD
shall coordinate with all concerned to establish specific requirements in this regards.
2.20.2.6 Beyond Economical Repair
For any component declared BER by repair station/overhaul agency, ESSD in coordination
with Engineering Planning and Maintenance Division will decide whether the component
will be declared BER or to make it serviceable as per Financial Policy.
Engineering Department will form a BER committee to decide all necessary requirement
and procedures as and when the component is declared BER.
2.20.2.7 Unsalvageable Components
Components which have reached their certified life limit or contain a non-repairable
defect, or assessed to be beyond economical repair are classified as Unsalvageable (Scrap)
and will not be permitted to re-enter the component supply system unless the
manufacturer has extended the service life limits or repair solution approved by
manufacturer is found. Such components shall be stored in separate place with
preservation. AME shall fill- up Form Number: NAC/QA/023 Rev.01 to record LLPs /
Consumables that has been declared unsalvageable after completion of individual MJO or
scheduled work.

PROCEDURES
2.21 Control of Computer Maintenance Record System
2.21.1 Information Retrival
A) The records of the fleet of aircrafts maintained by NAC is controlled by computer software
designed in EXCEL.
B) Information such as Inspection / Component status report, AD/SB status report can be
retrieved from the system by logging in with the given ID and password.
C) Maintenance Due Information can be extracted from the software for Calendar periods,
Flying Hours, Landings.
2.21.2 Back- up System And Second Site Storage
A) Conventional flight log and maintenance recording system will be continued so that
regulatory requirements are met and back up information is available in the form of hard
copy records.
B) Hard copy records include the following minimum;
 Tech Log Book

 Airframe / Engine / Propeller logbook
 Work orders / Inspection schedule
 History cards, Tags, CRS, Authorized Release certificate etc
C) Back up data from Technical records database will be taken once a month and stored at a
different location, from that containing the original data in an environment that ensures
they remain in good condition.
2.21.3 Security and Safeguard to Unauthorized Access
Only authorized persons will have access to the computer software maintenance records as
the ID & password is provided by the administrator of the software only to persons
authorized to keep & update the record.

PROCEDURES
2.22 Control of Man-Hour Planning
2.22.1 Purpose
To define NAC Engineering & Maintenance policies for developing, monitoring and
reviewing the Organizational man-hour plan.
2.22.2 Procedure
2.22.2.1 General
Dy. Director concerned shall prepare Sectional man-hour plan on annual basis for
respective Section and submit the same to the Maintenance Manager. Divisional man-hour
plan shall be formulated based on;
• Scheduled aircraft / aircraft component maintenance

• Customer aircraft / aircraft component maintenance
 Estimated man-hours, if provided by the manufacturer or based on organization’s
experience.
Workload shall be assessed considering all necessary tasks such as:
• Planning
• Maintenance records check
• Production of Worksheets / Work Cards
• Accomplishment of maintenance
• Inspection
• Quality monitoring function
Production Planning & Control shall compile Man-Hour (ref CAMMOE Chapter 1.7 for
details) from each section and Division of the entire Organization required for the
scheduled maintenance.
Such comprehensive plan would take into account all maintenance / support activities
performed by personnel under NCAR Part – 145 Approval irrespective of equipment on
which work is being done. Concerned Maintenance Dy. Director shall continuously
monitor the actual man-hour used against planned man-hour and record actual
availability of man-hour against planned man-hour. Any significant deviation or shortfall
of actual man-hour by 25% from planned man-hour should be reported. It shall be
ensured that at least 50% of actual man-hours requirement are made available through
permanent employees.
Dy. Director EPD in coordination with all Dy. Directors production concerned shall review
Master Man-Hour Plan on quarterly basis. Concerned production Dy. Director shall inform
Dy. Director EPD for an amendment in Master Man-Hour Plan when necessary.

PROCEDURES
Man-hour plan for base maintenance shall be based on hangar visit plan. Aircraft
component maintenance man-hour plan would relate to (in-house) aircraft component
planned maintenance and shall evaluate possibility to ensure workload in respect of
available staff. Man-Hour plan for Quality monitoring staff would relate annual Quality
Audit and other responsibility entrusted upon it and shall be prepared by Quality Manager
for ensuring availability of sufficient staff to execute their duties properly.
2.22.2.2 Manpower Planning in QA
Depending upon the volume of work and size of the aircraft, QA in close coordination with
Human Resource Department will provide the requirement of Manpower in QA in yearly
basis.
2.22.3 Complexity of Work
Major inspection / repair / overhaul, will be planned in advance, considering the complexity
of work.
For critical tasks additional engineer to supervise the task performed may be deputed to
reduce mistakes / oversight from happening due to the complex nature of the work.
2.22.4 Organization of Shifts
When a work is required to be carried out for more than 8 hours in a day the work force will
be allocated to perform in shifts as per CAMMOE 2.26
2.22.5 Account of Human Performance Limitation
Limitations on human performance, in the context of maintenance related tasks will be

taken into consideration while planning maintenance work.

PROCEDURES
2.23 Control of Critical Tasks
2.23.1 Purpose
To define NAC Engineering & Maintenance policies for minimizing possibility of an error
being repeated in maintenance tasks involving similar maintenance actions on some
element / aircraft component of same type fitted to more than one system on the same
aircraft during maintenance.
2.23.2 Procedure
2.23.2.1 General
Any tasks involving some element of similar maintenance on aircraft components of same
type fitted to more than one system on same aircraft during a particular maintenance
check has possibility of an error being repeated, whenever performed by a single person.
Critical are such maintenance, if inadequately performed, may lead to un-airworthy
condition or may have an adverse effect on aircraft operating condition.
The maintenance tasks involving the following system the failure of which could endanger
the aircraft should be considered as CRITICAL TASK to determine criticality, following
maintenance tasks should primarily be reviewed for assessment of impact on safety:
• Installation, rigging and adjustment of flying control system and Engine controls
• Calibration, rigging of components such as engines, landing gears etc.
Dy. Director ESTD with coordination of Dy. Director Maintenance Division and Dy.
Director ESTD shall identify and finalize aircraft type wise “List of Critical Tasks”. shall
mark and issue Cards as “CRTICAL TASK” and handover to maintenance Division for
compliance.
Whenever an amendment in maintenance program or locally generated task card is

introduced / amended, if this involves any critical task, Dy. Director ESTD shall develop /
review such package (involving critical task) against Critical Tasks List before handing
over to maintenance personnel.
As far as possible Dy. Director, ESTD shall ensure that Critical Tasks are scheduled in
alternate checks. Dy. Director Maintenance shall ensure that maintenance teams /
personnel are grouped in such a way that team / individual shall perform maintenance
only on one aircraft system at a time. During line maintenance, Critical Task being
performed by maintenance personnel shall be re-inspected by another qualified
maintenance personnel and shall be logged into TLB with duplicate inspection entry.
Whenever critical maintenance task is performed and checked by one person, due to any
reason, special precaution must be taken. In such case, re-inspection of the task shall be

PROCEDURES
performed by another authorized maintenance personnel and shall be separately signed

off on Task / Work Card / Aircraft Repair Order or TLB.
If critical task arises during unscheduled maintenance Dy. Director Maintenance shall
inform Dy. Director ESTD for joint evaluation. Critical task identified during unscheduled
maintenance shall be logged in TLB with duplicate inspection entry.
In all cases, critical task list shall be updated by Dy. Director ESTD and shall mark Aircraft
Repair Order (ARO) as “CRITICAL TASK”, if this involves critical task.
Dy. Director Maintenance shall ensure that all concerned personnel are made familiar on
Critical Tasks procedure during re-current training session (Ref CAMMOE Chapter 3.4 for
details). Dy. Director Maintenance shall ensure that maintenance personnel working on
extended duty (Ref CAMMOE Chapter 2.28 for details) shall not perform any critical task.
Concerned maintenance certifying staff shall verify that critical task has been performed
in compliance with this procedure prior to issuance of Certificate to Release for Service.

PROCEDURES
2.24 Reference to Specific Maintenance Procedures / Ground Handling
2.24.1 Purpose
To define NAC Engineering & Maintenance policies for specific maintenance procedures in
accordance with appropriate maintenance data.
2.24.2 Procedure
2.24.2.1 Engine Ground Run
On Wing Engine Test Run procedures are described in concerned Aircraft Maintenance
Manual (AMM) and such procedures may be used on site without any specific NAC
additional procedure. Personnel involved in Engine Ground-Run shall be type rated
certifying staff who are authorized by from Quality Manager. Quality Manager shall
evaluate the performance of the certifying staff before issuing the authorization for the
engine test run. A copy of authorization record shall be filed in individual staff file
maintained at QA.
2.24.2.2 Aircraft Pressure-Run
Aircraft Pressure Run shall be accomplished in accordance with applicable aircraft

maintenance manual and such procedure is directly used without any additional NAC
Engineering & Maintenance Procedures. Only the certifying staffs authorized by QA are
allowed to accomplish the Aircraft pressure run.
2.24.2.3 Aircraft Towing and Taxiing
Technical ground support staff shall perform aircraft towing with the help from
maintenance personnel under the supervision of aircraft maintenance engineer. Dy.
Director Maintenance shall submit progress report of individual seeking towing
authorization along with recommendation to Maintenance Manager, who shall forward
the report with his recommendation for issuance of authorization to Quality Manager. The
list of aircraft towing authorized personnel shall be maintained at QA.
Towing Training shall include cockpit communication, aircraft braking, relevant aircraft
towing procedure, taxiway information, navigation light systems, APU Start / Shut-down
including handling of emergencies.
In NAC, maintenance personnel are not authorized to perform B757, A320, &MA60aircraft
taxiing, this shall be performed only by Flight Crew members. However for DHC6 Twin
Otter, aircraft Compass Swing purpose, maintenance personnel are allowed to perform
Taxiing of aircraft.

PROCEDURES
2.24.2.4 Technical Cleaning of Aircraft
Technical cleaning of aircraft systems such as fuel clean, used water, hydraulic and
pneumatic shall be performed as per requirements of AMM and also as a result of
inspections carried out during scheduled maintenance. Maintenance data shall be referred
for procedures and materials used for specific cleaning. Such cleaning tasks shall be
performed only by specialized trained staff.
2.24.2.5 Jacking Up of Aircraft
Jacking up of an aircraft shall be performed in accordance with AMM. Aircraft level limits
are observed through given procedures. Jacking up of an aircraft shall only be performed
under the supervision of appropriately certifying personnel ensuring service dates and
physical condition of jacks’ prior to use. All maintenance personnel will be made
conversant with aircraft jacking procedure during initial / refresher training.
2.24.2.6 Aircraft Weighing
Aircraft Weight and Balance check shall be carried out as per requirements of
Maintenance program, work order or whenever deemed necessary. Weighing shall be
performed in accordance with applicable maintenance data. Upon completion of aircraft
weighing, the generated maintenance records shall be archived by Technical Record
Section. A copy of Aircraft Weight and Balance Report shall be kept in Aircraft Flight
Manual and remove out dated copy of same.
2.24.2.7 Ground and Flight Test
Ground and Flight Test is generally performed after aircraft Base Maintenance and or at
the time of C of A renewal. A Flight Test or Handling Flight will also be performed, if
problem cannot be duplicated on ground (but on air defect reappears) by means of
standard maintenance checks or if maintenance manual calls for it after a maintenance
action. Test Flight shall be conducted as per approved Test Flight schedules. In
consultation with Chief Pilot, Operation Engineer, test plan shall be defined. A test flight
plan may also be defined in consultation with customer in case operator is different from
NAC.
2.24.2.8 Maintenance on Fuel Systems and Fuel Tanks
Fuel Tank safety familiarization training shall be provided to management and other
maintenance personnel. All personnel intended to perform maintenance on aircraft /
aircraft components in compliance of Critical Design Configuration and Control
Limitations (CDCCL) tasks shall be provided additional specialized training in Fuel Tank
safety as well as associated inspection standards and maintenance procedures issued by
manufacturers TC holder.

PROCEDURES
2.24.2.9 Fuel Sample Check
Certifying Staffs should be checked regularly before fueling it to an aircraft. Certifying staff
should make the visual inspection of the fuel sample. QA should ensure that the
appropriate training is given to the certifying staff for the fuel sample check. Entry shall be
made in the technical log book after carrying out the sample check.
2.24.2.10 Performance Recovery Wash
Turbine engines are susceptible for accumulation of contaminations or deposits (dirt /

salt) when operated in dusty, salty, polluted, volcanic environments. Such accumulation
will drastically reduce the performance in short period of time. Hence engine
manufacturer’s recommend to carryout compressor / turbine wash on periodic basis to
avoid deterioration of engine performance.

PROCEDURES
2.25 Procedure to Detect and Rectify Maintenance Errors
2.25.1 Purpose
To define NAC Engineering & Maintenance policies regarding the means of deleting
maintenance errors, identification of contributing factors and measures to avoid any
reoccurrence of similar errors during maintenance on aircraft / aircraft components.
2.25.2 Procedure
2.25.2.1 General
Maintenance errors may be defined in number of ways and categorizing types of errors
can lead to solution or remedial actions to prevent from reoccurrence. Each maintenance
errors can be categorized according to factors leading to maintenance error such as slip,
mistake or violation of procedure, ignorance of maintenance data etc. The rectification of
maintenance errors can be accomplished by means of the process consisting of the
following:
Observe Report Investigation Decision & Compliance Feedback
2.25.2.2 Process of Identifying Maintenance Error and Recording
The maintenance errors will be identified by
(1) Reported Defects

(2) Abnormal observations made during maintenance / operation
(3) Spot checks
(4) Audit
2.25.2.3 Encouragement of Reporting
NAC adopts a policy which encourages maintenance personnel for voluntary reporting of
defect / error. Quality Assurance shall ensure that no punitive actions were initiated
against person reporting errors and shall not disclose source of report. Reporting Form
shall be made available to all Dy. Directors of engineering & Maintenance and error
reporting shall always be considered as a positive action.
Aircraft maintenance Engineer shall initiate Maintenance Error Report along with proposed
action plan.

PROCEDURES
2.25.2.4 Description of process that investigates maintenance errors
1) Forms received highlighting maintenance error, deficiency in quality of work will be

analyzed for the root cause (WHAT / WHEN / WHERE / HOW / WHY) by a team consisting
of the Maintenance Manager and or certifying staff / Technical Services.
2) The Team will suggest maintenance practices needed to be followed to avoid re-occurrence
of such errors.
3) The Recommendations will be recorded in the same form and steps will be initiated by the
Manager Engineering in the form of circulars to disseminate information to all maintenance
personnel, thus preventing similar errors in future.
4) Any corrective action to undo the deficiency / damage caused by the specific error reported
will be initiated by the Maintenance Manager
5) Once in three months, reported errors of serious implications (which have caused / might
have caused serious flight safety hazard) will be reviewed by the Maintenance Manager to
implement a change / issue of the engineering procedures.
2.25.2.5 Analysis of maintenance errors
All maintenance error will be analyzed to find out the reason for the occurrence and the
procedures to be followed, to avoid the re-occurrence of the same.
2.25.2.6 Management actions in response to occurrence findings
1) If the maintenance error is found to be due to negligence, the same will be reported to
the Accountable manager for further action.
2) Accountable manager may decide on the action to be taken based on the following:
 Service tenure of the individual

 Individual nature and his commitment towards work
 Is error due to willful negligence or by mistake?
3) If it is found that error is due to lack of training, then action would be taken to improve
the training standards.
4) If the error is found to be due to willful negligence, suitable counseling / penal action
will be initiated, based on the type of negligence and effect of the same on the organization /
personnel.

PROCEDURES
2.25.2.7 Feedback to staffs
 When a maintenance error is noticed, investigated and found to be due to willful

negligence or due to lack of knowledge / training the concerned individual will be called
and a cordial discussion will be carried out to highlight the error and the (possible)
result of such error on safety of Passengers / staff / aircraft.
 The idea of feedback will be shared with the staff who reports and makes the individual
understand his mistake and correct it accordingly through occurrence reporting. The
findings of occurrence report shall be disseminated to all technical staffs by Quality
Notice.
2.25.2.8 Sharing information from investigation
All observation / suggestions from the investigation team will be shared with other
employees doing similar work, so as to avoid reoccurrence of the same.
Upon receipt of maintenance errors / defect report, Quality Manager shall initiate to verify
and identify the cause of errors and recommend corrective action such as, but not limited
to, specific training (Human Factors, use of tools etc), change in company policy and
procedures such as sign-off and zonal concept etc. Quality Assurance shall review and
prepare a quarterly summary of all reports for feedback from Dy. Director Maintenance
concerned.
2.25.2.9 Maintenance Error in Line / Cabin
Delay, incident and PIREP, particularly repetitive defect, shall be investigated by Dy.
Director Maintenance Division in coordination with Maintenance Planning. Dy. Director
Maintenance shall categorize maintenance error and details of the errors shall be
recorded in Maintenance Error / Defect Report Form along with corrective action / plan
and submit to Quality Assurance. Corrective action / plan may include rectification action,
recurrent training, One –Time inspection upon similar aircraft type / equipment, Issuance
of Quality Notice, revision of Maintenance Manual (Task Card) etc.
Action plan shall be followed up by Dy. Director Maintenance concerned until it is

accomplished and filing of Error Report Action / Plan and submit copy for records to QA.
2.25.2.10 Base Maintenance
Dy. Director, Maintenance shall monitor maintenance activities during aircraft Base Check
or aircraft furnishing for any condition that may lead to maintenance error. Defect
reported on final operation / system check shall be investigated for maintenance error.
Particular attention shall be paid during maintenance of first three PIREP post-check
scheduled flights for possibility of maintenance errors. If maintenance error is observed,
the reporting system as mentioned above shall be followed.

PROCEDURES
2.25.2.11 Overhaul Shops
Dy. Director Workshop is responsible for investigating all premature component failure /
removals and post maintenance test bench failures (re-work conditions) for possible
maintenance errors.
Where maintenance error is found, Dy. Director Workshop shall prepare a maintenance
error report with details of occurrence along with action plan and submit to QA as
described for the Line and Base Maintenance.

PROCEDURES
2.26 Shift / Task Handover Procedures
2.26.1 Purpose
To define NAC Engineering & Maintenance policies regarding process of shift / task
handover during aircraft / aircraft components maintenance.
2.26.2 Procedure
2.26.2.1 General
In-charge of both incoming and outgoing shifts shall communicate at handing / taking
over in an effective manner for completion of continued maintenance activities. Aircraft
maintenance engineer concerned shall also participate in the handover process. In the
absence of In-charge, process for shift handover shall be done in-between concerned
production engineers.
Handing / taking over takes place at shift overlapping timings when Line / Cabin
Maintenance activities are still being performed just before the shift change take place.
Aircraft base maintenance and shop activities shall also follow shift handing / taking over
process.
Shift handover registers shall be used for recording of comprehensive details about
maintenance activities performed during the shift, instructions for coordination with
other sections and leftover maintenance tasks, etc. Dy. Director Production concerned
shall review the shift handover register on daily basis to ensure recording of effective
communication during shift handover and if deemed necessary, he may issue technical /
administrative instructions through same register to maintenance personnel.
Handing / Taking Over Register shall be maintained on quarterly basis (one register per 3
months) and archived for a period of two years by Dy. Director Maintenance concerned. In
case of destruction or loss of technical records, these registers may be used as input
information for reconstruction of technical records.
2.26.2.2 Line / Cabin Maintenance Shift Handover
As a standard practice, remaining tasks / subtask in technical logbook, cabin logbook and
continuation sheets of aircraft shall be pursued. Shift handover register shall be used for
other salient tasks, not recorded in logbook or continuation sheets.
The Shift Handing / Taking Register should contain following information along with
acknowledgment signatures of In-charge on the shifts:
• Aircraft movement and extended duty / over stay.
• Brief description of defects handled during shift on aircraft

PROCEDURES
• Details / information of significance that needs to be recorded.
• Open defects or reason for carrying forward such defects
• Instructions / information to next shift for any leftover maintenance task
• Instructions from planning for any scheduled / unscheduled maintenance
2.26.2.3 Base Maintenance Shift Handover
The shift handing / taking over register shall contain following information along with
acknowledgement signature of Shift in-charge concerned:
• Shift / Group, extended duty / overstay
• Detail information for significance that needs to be recorded.
• Instructions for next shift regarding any leftover maintenance task
• Instructions from planning for any scheduled / unscheduled maintenance
2.26.2.4 Workshop Shift Handover
Workshop shift Handover register should contain the following information along with
acknowledgement signature from shop in-charge:
• AOG / Critical items status / information
• Man power deployment
• Job descriptions and brief description of shift activities
• Information to be communicated to other sections by incoming shift.
2.26.2.5 Format for Shift Handover Register
The Shift Handover Register should contain the following listed items;
Handing Task Details of Tasks in Details of Taking Over Date &

Over AME’s Specific Task have Progress, their Tasks to be AME’s Time
Signature been Status, any carried Out Signature
Completed problems
encountered,
etc.

PROCEDURES
2.27 Procedure for Notification of Maintenance Data Inaccuracies and Ambiguities to the
Type Certificate Holder
2.27.1 Purpose
To define NAC Engineering & Maintenance policies regarding management of notification

for inaccuracies / ambiguities in maintenance data, observed during maintenance on
aircraft / aircraft component to Type / Supplementary Type Certificate Holder / Original
Equipment Manufacturer (OEM).
2.27.2 Procedure
2.27.2.1 Method of internal/ External reporting
Incomplete, inaccurate or ambiguous information in the maintenance data provided by

the manufacturer, given in the manuals is known as maintenance data ambiguities.
Inaccuracy / ambiguity in maintenance data shall be treated as an inappropriate,
incomplete or doubtful maintenance instruction which may be noticed during the
maintenance of aircraft / aircraft components. Such inaccuracies and or ambiguities
observed in maintenance data must be notified to Type / Supplement Type Certificate
Holder / Original Equipment Manufacturer. Maintenance data shall cover all type of
documents referred in CAMMOE Chapter 2.8.
For “Task Cards including Work Cards / Worksheets” developed by NAC based on
manufacturer maintenance data, Dy. Director MPD shall notify corrective measures for
any observed inaccuracies. In case of inaccuracy / ambiguity observed in Organizational
procedures, Quality Manager shall be informed for remedial action.
2.27.2.2 Responsible person for coordination of reporting and remedial action
Whenever maintenance personnel come across such ambiguities, they will record and
report such details on a maintenance data inaccuracy/ ambiguity or using Feedback form
(ref form: NAC/QA/020 Rev 00) provided in the maintenance publications to Dy. Director
ESTD. Dy. Director ESTD will in turn forward the same to the manufacturer and obtain the
clarification, which will then be circulated to maintenance personnel, in the form
of Technical circulars.
Whenever the Dy. Director ESTD receives an issue of Maintenance data ambiguity, the
same will be discussed with either the Quality Manager (Quality related issues) or with
other concerns.

PROCEDURES
2.27.2.3 Feedback to staff and implementation of TC holder/manufacturer correction
On receipt of clarification from the TC Holder / Manufacturer, the same will be

circulated to respective maintenance / operation / quality staff, in the form of Technical
circular, by the Tech. Services.
2.27.2.4 Maintenance Instructions Modifications
Dy. Director ESTD / Dy. Director Workshop shall workout maintenance instructions
modification on interim basis for completion of maintenance task, until inaccuracy /
ambiguity is solved. Maintenance instructions shall only be modified, if it will result in
equivalent or improved maintenance standards. Such modified instructions shall receive
approval from Manufacturers.
Modified instruction shall only relate as how to perform particular maintenance task and
shall never be applicable to engineering design of any repair / modification or Critical
Design Configuration Control Limits (CDCCL) items.
Certifying engineer concerned shall demonstrate safe and appropriate execution of

proposed modification in maintenance instructions. Dy. Director Maintenance / Workshop
Division shall verify demonstration / operational check and send report to QA.
Modified instructions shall be submitted to TC / STC Holder / OEM for endorsement. Dy.
Director MPD / Workshop shall incorporate endorsed modified maintenance instructions
in affected maintenance data and submit one copy to Technical Library for interim period
(Ref MOE Chapter 2.8 for details). All such modified instructions must be used in following
situations only:
• Where objective of maintenance data to be achieved in more practical and efficient

manner.
• Maintenance cannot be performed by following maintenance instructions provided
by manufacturer / TC / STC Holder.
• Use of alternative tooling / equipment is necessary.
2.27.2.5 Incorporation of Amendments
Upon receipt of modified maintenance instructions in form of Temporary Revision from

TC/ STC holder / OEM, Dy Director Technical Library shall distribute and incorporate
revision in maintenance data, superseding locally modified maintenance instructions, in
incorporated earlier. Dy. Director Production concerned shall incorporate their copy of
maintenance data.

PROCEDURES
2.27.2.6 Maintenance Data Modifications Records
Complete records of inaccuracies / ambiguities in maintenance data shall be maintained

by Dy. Director Production concerned. Records shall include complete process from
notification of inaccuracy / ambiguity to incorporation of amendment in maintenance
data with traceability for maintenance instructions identifying any modification Customer
Aircraft. In case of maintenance data provided by customer, inaccuracy / ambiguity
discovered shall be reported on “Maintenance Data Inaccuracy Report” to Dy. Director
Maintenance concerned, who shall review and send report to Dy. Director ESSD. Dy.
Director ESSD shall inform customer for inaccuracy / ambiguity in maintenance data. The
organization shall report service difficulties or problems of continuing airworthiness to
the operator as and when required.

PROCEDURES
2.28 Production / Maintenance Planning Procedures
2.28.1 Purpose
To define NAC Production / Maintenance Planning policies regarding planning activities

during maintenance on aircraft / aircraft components.
2.28.2 Procedure
2.28.2.1 General
(1) Dy. Director, ESTD shall prepare the major work package. Maintenance Planning
ensures through generalized and specific processes that all scheduled maintenance
shall be planned with regards to availability of required trained manpower, tooling,
test equipment, material, maintenance data and facilities.
(2) Regarding Hangar slot arrangement for major work Maintenance Planning will
coordinate with Maintenance Division.
(3) Regarding the spares Maintenance Planning will coordinate with Engineering Store
and supply Division for timely availability.
(4) Maintenance planning will coordinate with NAC approved MRO regarding
Maintenance of B757 Aircraft.
(5) Maintenance Planning will coordinate with QA regarding one time approval for the
major repair/maintenance (if applicable) of DHC6/300& MA60 Aircraft.
2.28.2.2 Organization Maintenance working Shifts and Human Performance Limitations
While planning the manpower requirement for scheduled / unscheduled maintenance

activities, the Production Planning & Control Section will consider the limitations of human
performance for carrying out their allotted duties.
1. 42 Man hours per week will be the expected output from maintenance personnel. All
maintenance planning will be carried out @ 42 man hours per week and accordingly
required man power will be allotted for each work.
2. If maintenance work is required to be carried out during extended working hours, due
consideration to human performance limitation will be given and no critical task will be
carried out during extended working hours. In case, if critical task is required to be
performed, during extended working hours, two certifying staff will be allotted for the
specific task, so that work carried out can be double checked immediately by another
qualified certifying staff.

PROCEDURES
3. Scheduling of safety-critical tasks during periods when staff are likely to be most alert,
and avoiding periods when alertness is likely to be very low, such as early mornings on
night shifts.
4. If a maintenance person is required to be involved for more than 7 hrs a day, the
following limitations will apply;
 Maintenance personnel will be allowed to work an additional time period of

5hrs per day only.
 Such additional time period of four five will be restricted to three consecutive
days only.
 If a maintenance person is allotted work for 12 hrs a day for three days, then the
person will be rested on the fourth day.
2.28.2.3 Base Maintenance
Dy. Director, ESTD shall call a meeting with all concerned (including Dy. Director
Maintenance Division) on plan / scheduled base maintenance. In case of DHC6, Aircraft
base maintenance shall be discussed and planned at least 15 days in advance and that of
B757& MA60 shall be discussed 2 months in advance. Dy. Director ESSD shall
communicate customer requirements for availability of hangar.
Inputs such as hangar visit plan, scheduled checks, applicable ADs / SBs / Mandatory
Modifications, Major Component Change (MIC) sheets, personnel and material
requirements shall be reviewed. Production plan shall be finalized for each check by Dy.
Director Maintenance Division and shall be followed up by Dy. Director ESTD. Production
plan shall encompass resources including material, manpower, tooling, maintenance data
etc required for a particular base check. Required maintenance data shall be provided to
contract NCAR 145 approved by maintenance planning.
Dy. Director ESTD shall monitor timely execution of the maintenance activities as per
production plan. Daily production meeting shall be held to review progress on base
maintenance being performed. Progress on scheduled base maintenance shall also be
communicated to Dy. Director Maintenance Division for required actions and information.
2.28.2.4 Monitoring of Major Maintenance activities at Contracted maintenance Facilities
ESTD in coordination with ESSD and Maintenance Division will monitor the major
maintenance and supply of spare parts during major work. This will include all the
applicable procedure (CAMMOE, Workshop procedure, records, documentation) of the
concerned contracted maintenance facilities.

PROCEDURES
QA will carry out inspection/surveillance/ monitoring during major maintenance at

contracted maintenance facilities.
2.28.2.5 Line Maintenance
Dy. Director Maintenance shall plan production for assigned aircraft type. Dy. Director
Maintenance shall organize provisioning of all required resources to maintenance
personnel during line maintenance.
Line maintenance activities are primarily based on aircraft daily movement schedule.
Formulating leave, rosters and training in advance for each calendar year ensures
manpower availability. Work Package for 100 Hrs (DHC6) / A Check (B757) and Work
Cards for other planned Engine / APU / Propeller changed are received from MPD at least
72 hours before planned check / task. All tasks shall be carried out under supervision of
shift In-charge / maintenance coordinator.
2.28.2.6 Aircraft Component Overhaul Shops
Dy. Director, Engineering Planning Division shall develop long term plan which should be
reviewed every quarterly based upon MIC sheet, Component removal during base check,
inputs from ESSD for aircraft components (LRUs) Stock position. Production plan shall
include provisioning of resources to maintenance personnel. Such production plan shall
be approved by Dy. Director, Workshop and controlled by In-charge Workshop.
Dy. Director, ESTD shall develop short term production plan to accommodate critical /
AOG items requirement and inform to Dy. Director ESSD for feedback to MPD with
coordination with Service/spare vendor. Progress on production plan shall be reviewed at
each Overhaul / Support shop through biweekly meeting.
2.28.2.7 Power Plant Overhaul
Based on Inputs from Technical Record Section, Dy. Director EPD shall provide scheduled
engine / APU / Propeller removal forecast for next three months. Dy. Director EPD shall
develop production plan against scheduled removals and also cater for removals during
base maintenance. Production plan shall also include provisioning of all resources to
maintenance personnel. Production plan shall be developed on monthly basis and
reviewed in biweekly meetings.

CONTINUING
AIRWORTHINESS
MANAGEMENT
MAINTENANCE
ORGANIZATION
EXPOSITION
(CAMMOE)
PART L2: ADDITIONAL LINE
MAINTENANCE
PART L2: ADDITIONAL LINE (CAMMOE)
MAINTENANCE PROCEDURES
L2. Line Maintenance Control of Aircraft Components, Tools, Equipments etc.
L2.1.1 Component / Material Acceptance - (Required Documentation, Condition, Quarantine

Procedure)
All components/ materials will be supplied to line stations on need basis, based on the
requisition from the line station.
The following actions will be carried out before accepting the items on line stations:
• Verification of the accompanying document, i.e. Release Documents or serviceable

tag.
• Inspection of the item for proper packing, condition and for any transit damage.
• Verification of shelf life.
L2.1.2 Components Removed serviceable from Aircraft
The procedure for removing the component from aircraft is described in CAMMOE 2.2.4
L2.1.3 Procedures for Maintaining Satisfactory Storage Conditions
• The Procedure is described in CAMMOE 2.3.1 and 2.3.2.
L2.1.4 System for Control of Shelf life and Modification Standard.
• The procedure and guideline given in CAMMOE 2.3.2.6 to be followed.
L.2.1.5 Tagging / Labeling System (ServiceableUnserviceable, Robbery, Scrap etc.)

• Support/Certifying staff removing the part from the aircraft is responsible for
tagging and labeling of all components removed from aircraft and returned to stores.
• Support/Certifying staffs will hand over the items removed from the aircraft to the
stores at the earliest opportunity, so that damage to parts due to uncontrolled
storage in the hangar will be avoided.
• Stores in-charge will ensure tagging and labeling of all components as per CAMMOE
2.3.1 before accepting the material into Stores.
L2.1.6 Issue of Components to the Maintenance Process
• Procedure given in CAMMOE 2.3.2.7 will be followed
L2.1.7 Free – Issue Dispensing of Standard Parts (Control, Identification, Segregation)
• Free issuance or dispensing of parts shall not be followed in line/base maintenance.
L2.1.8 Tools and Test Equipment, Servicing and Calibration Programme / Equipment Register

• Servicing and calibration program of tools and test equipment held at line station
will be monitored by the station in-charge of line station.
• He shall send a monthly updated list to Engineering Store. Procedure given in
CAMMOE 2.5 will be followed
L2.1.9 Identification of Servicing / Calibration Due Dates
• Procedure and guideline given in CAMMOE 2.5.2.3 will be followed.

L2.2 Line Maintenance Procedure Related to Servicing / Fueling / De-Icing etc
L2.2.1 Purpose
To define NAC Engineering & Maintenance policies regarding different procedures

used during line maintenance operation such as:
• Aircraft Servicing
• Aircraft Fueling
• Aircraft De-Icing
L2.2.2 Procedure
L2.2.2.1 General
Specific procedures as detailed in CAMMOE Chapter 2.24 shall be applicable to Line

Maintenance.
L2.2.2.2 Servicing Procedure
Servicing shall be defined as cleaning / lubrication / replenishment of the fluids not

involving disassembly of unit / component.
Servicing shall be performed during scheduled maintenance in accordance with

Aircraft Maintenance Program. Task Cards for servicing shall be issued by MPD and
archived by Technical Record Section. Dy. Director MPD shall ensure update and
traceability of the Documents. Servicing may also need to carry out during
unscheduled maintenance / tasks.
Allocated certifying Line Maintenance Engineer shall be responsible for recording

engine oil replenishment in the Aircraft Technical Logbook upon each arrival of the
aircraft. Appropriate entries in check sheets / cards, if raised shall also be filled and
signed.
Servicing provider to customer shall be as per contract. However procedure detailed

by customer / operator shall be applicable to third party aircraft in addition to NAC
Engineering & Maintenance procedures.
L2.2.2.3 Fuelling Procedure
(1) For refueling an aircraft, anattending engineer shall comply with the following
instructions to implement NAC operational procedures for refueling (corporate
responsibilities, safety measures, passenger information etc):
(a) For any type of aircraft refueling, aircraft shall be parked in the open area
outside hangar. Sector fuel quantity required shall be raised by flight
operations.

(b) Prior to refueling, ensure that fuel is free from contamination.
(c) Concerned certifying engineer shall certify fuel uplift slip raised by
refueling organization.
(d) Fuel upliftment shall be made entry in TLB by concerned certifying

engineer.
(2) De-Fueling
De-fueling of an aircraft shall be restricted to minimum and is performed

while necessary for any maintenance task or flight requirement. However de-
fueling process shall be as follows:
(a) Ensure aircraft is parked outside the hangar and shall inform de-fueling
company (person) on fuelling requirement.
(b) Aircraft shall be de-fuelled as per AMM.
(c) Concerned certifying engineer shall certify de-fuelling quantity slip raised
by de-fuelling company (person), ensuring that all precaution and safety
measures are being observed.
L2.2.2.4 De – Icing
Due warm weather condition at maintenance base, de-icing is not applicable.

However, during cold season, de-icing procedure is adopted by Maintenance
Division.

L2.3 Line Maintenance Control of Defects and Repetitive Defects
L2.3.1 Purpose
To define NAC Engineering & Maintenance policies regarding line maintenance control
of defects and repetitive defects.
L2.3.2 Procedure
L2.3.2.1 General
Procedure is applicable to both NAC and customer aircraft. However, for customer
aircraft, additional procedure detailed in CAMMOE Chapter 4.2 shall be followed.
Line Maintenance division shall perform all aircraft maintenance required including
defect rectification and carry out necessary corrective actions within the scope of line
maintenance division as and when required.
Technical Logbook shall remain primary document to record line maintenance

performed on the aircraft. Dy. Director Maintenance Division shall perform regular
spot checks of Aircraft Logbook and take immediate corrective measures against any
discrepancy observed. Each Technical Logbook shall has block on left hand side for
reporting defects observed during maintenance by Aircraft Engineer and crew
generated reports.
L2.3.2.2Defect Deferment and Minimum Equipment List (MEL)
Refer to general procedures detailed in CAMMOE Chapter 2.15 to 2.20. Aircraft

Maintenance personnel holding appropriate certification authorization within
applicable scope of MEL can defer the defect.
Aircraft Maintenance personnel shall follow approved MEL procedure for carrying
forward a defect and also refers to Dispatch Deviation Guide as applicable to aircraft.
Deferment of defects on aircraft shall be notified to the attention of Air Crew and
Certifying Staff (meant to inform other line stations and base) of the non-standard
configuration / operation or restriction on operation of a system or aircraft
component.
An MEL is issued on the basis of MMEL provided by Authority of Aircraft Type Holder.
Customized MEL shall be sent to the CAA, Nepal for approval. MEL shall also give a
limit (Flight Hours, Cycles, Landings or Calendar Days) beyond which aircraft shall be
grounded until defect is rectified or extension on repair interval is provided by CAA,
Nepal.

L2.3.2.3 Defect Reporting, Recurrent, Repetitive Defects
Documents used for defect reporting, rectification and certification together with
routine inspection shall be used for recording, statistical evaluation and information
purpose and kept by Technical Record Section for further reference.
All such records including PIREP defects and their rectifications should further be
recorded in by Technical Records Section (refCAMMOE Chapter 2.21), in the individual
aircraft.
Major defect and defect that show recurring cycle or unusual characteristics shall be
picked up by Dy. Director, Maintenance Division for further detailed study and for
suitable remedial actions.
MCC shall also closely monitor situation until a satisfactory solution is achieved and
highlight recurrent defects / defects requiring immediate action to all concerned.
Track records of such defects shall be maintained by MCC as part of production
planning document.
In addition, Monthly Fleet Reliability Report prepared and issued by Dy. Director,
ESTD shall be circularized to all concerned including Civil Aviation Authority, Nepal
and if there are parameters which exceeds PIREP rate Alert Limit, further investigation
is to be made for remedial action.
When the customer / operator reports any failure of system as a recurrent problem,
then the Customer shall be informed of the corrective actions taken by NAC
Engineering & Maintenance for rectification of defect (ref CAMMOE Chapter 4.2)
L2.3.2.4 Release of Aircraft from Transit Station with Defect Covered Under MEL
If defect is observed en-route, every effort should be made to rectify it. Only, in
exceptional case, where defect cannot be rectified at line station and that does not
affect safe operation of an aircraft, it may be carried forward in TLB for rectification at
the base. Carried forward defect shall be made entry in TLB and Acceptable Defer
Defect should be raised by the certifying Engineer.
L2.3.2.5 Release of Aircraft from Maintenance Base with Deferred Defect
When an aircraft is landed at main base with carried forward defect, every effort shall
be made to rectify the defect. A defect may be carried forward from maintenance base,
but within the repair interval as specified in MEL. Concerned engineer releasing the
aircraft under MEL shall also entercarried forward defect in TLB and Acceptable
Deferred Defect. Dy. Director Maintenance Division shall ensure such carried forward
defects are recorded on computerized system and circulated to all concerned for the
monitoring and rectification as soon as possible.

L2.3.2.6 Release of Aircraft with Defect Not Covered Under MEL
Normally no such release shall be allowed, however a situation might arise, where
aircraft may have to be released with inoperative item / system which is not covered
under MEL. The following procedure shall be followed before releasing the aircraft:
(1) If an aircraft is at line station and is required to be released with carried forward
defect not covered under the MEL, it must be informed immediately to Quality
Assurance Manager. QA along with Manager, Maintenance and Dy. Director
Flight Safety shall study and determine impact on aircraft safety. Quality
Assurance shall communicate such situation with competent authority / CAA,
Nepal.
When Quality Assurance concluded that the aircraft can be released for flying to
maintenance base, then the case shall be formally presented to the competent
authority / CAA, Nepal for approval. Aircraft shall be released only after
receiving approval from the competent authority / CAA, Nepal.
(2) Customer Aircraft
In case of customer aircraft, the customer / operator shall be informed to obtain

approval from competent authority of the state of aircraft Registration for
release of aircraft with defective system / item.
No authority, approval is required for releasing the aircraft with carried forward
defect if such defective systems / items do not hinder the airworthiness, attitude,
intended operation and safety of aircraft or to occupants.
L2.3.2.7 Technical Delay
Delay of more than 15 minutes beyond scheduled departure time of aircraft due to
technical / maintenance reasons shall be considered as Technical Delay. All Technical
Delay shall be analyzed for dispatch Reliability.
All Technical Delays shall be informed to Dy. Director, Maintenance Division by

concerned certifying engineer on “Delay Report Form”. Record of Delay Report Form
shall be forwarded to the Dy. Director ESTD for analyzing Dispatch Reliability.


L2.4 Line Procedure for Completion of Technical Log
L2.4.1 Purpose
To define NAC Engineering & Maintenance policies regarding completion of Technical

Logbook, an official documents for recording aircraft defects and their rectification by
Line Maintenance personnel.
L2.4.2 Procedure
L2.4.2.1 General
There shall be requirement for logbook and recommends compulsory existence of

Aircraft Technical Logging system to:
• Detail information about each flight ensuring continued flight safety

• Current Aircraft Certificate of Release to Service
• Current maintenance statement giving maintenance status
• All outstanding deferred defect that affect operation of aircraft
• Any necessary guidance instructions on maintenance support arrangement
Aircraft Technical Logbook contains following data:
• Defect / Rectification / List and contents of ADD under MEL

• Engine and APU Oil filling record
• Component removal & installation details
• Certificate of Release to service
• Daily Inspection / Transit
L2.4.2.2 Handling of Logbook and Release to Service
There shall be 4 copies of aircraft technical logbook in 1 set:
Original - White For, Technical Records Section

Copy 1 - Blue Station copy, to be removed at station / base
Copy 2 - Green For, Maintenance Planning
Copy 3 -Pink Stay in logbook
Copy 4- Yellow For, Operation
PIREP / snag found during transit / turnaround and line checks and rectifications shall
be recorded in Aircraft Technical Logbook. For Cabin defects, Cabin Logbook shall also
be used to record defects and rectifications. All Major Item Change (MIC) sheets

entries may only be closed after appropriate entry is made in Aircraft Technical
Logbook.
Concerned Aircraft Maintenance certifying personnel shall issue CRS for aircraft. Prior
to the release to service is signed, certifying staff shall ensure that entries made since
last release to service is closed, details of rectifications are complete in regard to Part
Number, Serial Number etc and reference to maintenance data is made where
required.
Certifying staff shall enter details of check performed with appropriate reference to
Task Cards / Work Cards, if completed during particular check on the release log slip
(TLB). For rectification of deferred defects, carried forward items, list (Master
Deferred Defect List) shall be updated with relevant Log slip (TLB), item number and
certification authorization number.
L2.3 Retention of Records
• The detail is given in CAMMOE 6.3.1Preservation of Records & Periods.
L2.4. Maintenance Statement
• Whenever a Support/Certifying staff or approved Person signs a Tech Log Column

for inspection or a certifying person issues a CRS certificate for scheduled line / base
inspection or defect rectification, the signature will be taken as Certificate of Release
to Service i.e. “Certifying that work specified except otherwise as stated was carried
out in accordance with NCAR 145 and in respect of that work, the aircraft is
considered ready for release to service”.
• CRS is not required to be issued after transit and pre-flight inspection.

L2.5 Line Procedure for Loan Parts
L2.5.1 Purpose
To define NAC Engineering & Maintenance policies regarding management of loan

aircraft components.
L2.5.2 Procedure
L2.5.2.1 General
NAC Engineering & Maintenance shall borrow / loan aircraft components at line
stations and maintenance base under mutual agreement with other NCAR Part – 145
Approved or Accepted Maintenance Organization and /or approved suppliers. Usually
such loan item shall not be remain in service fora long time and is restricted by the
company finance rule. For monitoring and control process, the use of loan item is
recorded in ADD Form.
Dy. Director ESSD shall arrange procurement of aircraft component on loan from a
NCAR Part – 145 Approved / Accepted Maintenance Organization or approved
suppliers. After receiving the loan items, ESSD will inform to Maintenance Division for
maintenance actions.
Before its use, loan component shall be inspected to ensure its integrity, compliance to
documentation provided and availability of authorized released certificate (NCAR –
145) or other serviceable tag. After installing loan component, corrective action shall
be entered in Aircraft TLB listing component as a loaned aircraft component and ADD
Form is raised identifying component provider.
Where aircraft is grounded at line stations and components are not available with
valid NCAR Form 1, it shall be permissible to install a component without NCAR Form
1, provided Serviceable Tag is available and physical condition of component is
acceptable. Such installed component shall be removed from service within 30 flight
hours or when aircraft returns to maintenance base.
L2.5.2.2 Handling of Loan Parts
Process detailed in CAMMOE Chapter 2.19 shall be followed for returning of aircraft
component to Owner.

L2.5.2.3 Cannibalization
An aircraft component is referred to as cannibalized component when removed from

anNHA – Next to Higher Assembly component as Serviceable for fitment on another
aircraft / aircraft component without performing any maintenance on said component.
Aircraft component shall only be cannibalized, when there is unavailability of
component in Stock.
Cannibalized aircraft component shall not be installed on customer aircraft / aircraft

component. However such component can only be accepted for fitment on customer
aircraft / aircraft component, if is provided with NCAR Form 1.
Cannibalized aircraft component shall only be fitted on aircraft after ensuring the
compatibility through maintenance data. For cannibalization of an aircraft component
/ sub-assembly, the following are different situations that may arise:
(1) Cannibalization from Aircraft
Concerned certifying engineer shall fill the RMF and generate Cannibalization
Form and hand over each copy of both forms to Store, where a copy of
Cannibalization Form shall be submitted to MPD, ESSD, and Original to Technical
Records Section. A cannibalization record shall be entered in TLB of both aircraft
and a Cannibalization Tag shall be attached to the donor component. ESSD shall
carryout validation of such cannibalization and take further action for
restoration of component serviceability.
Note:Procedure for Cannibalization from grounded aircraft is same as

mentioned in paragraph (a) however it requires verification of serviceability of
equipments before providing serviceability. Verification of Serviceability of
components shall be carried out on serviceable aircraft.
(2) Cannibalization from Aircraft Component
An aircraft component / sub-assembly may be cannibalized from serviceable

NHAcomponent, with prior consent from Dy. Director Production concerned
(Maintenance Division / Workshop). Certifying engineer, requesting for
cannibalization shall generate Cannibalization Form and RMF and attach
Cannibalization Tag to donor item. Entries shall be made on Work package /
worksheets of donor component and Aircraft Technical Logbook. Submit
Cannibalization Form as mentioned above in Para (a) and where requires to Dy.
Director Workshop. Dy. Director ESSD shall inform all concerned for restoration
of component into serviceability and follow up.

(3) Cannibalization at Line Station
Before releasing an aircraft installed with cannibalized component, certifying

engineer shall inform Dy. Director Maintenance Division, on cannibalized
component with Part Number, Serial Number with a copy to ESSD for further
action.

L2.6 Line Procedure for Return of Defective Parts Removed from Aircraft
L6.2.1 Purpose
To define NAC Engineering & Maintenance policies regarding return of defective

aircraft components removed from an aircraft during line maintenance activities.
L6.2.2 Procedure
L6.2.2.1 General
Tagging on aircraft components removed from aircraft / aircraft components shall be

performed by maintenance certifying engineer either posted at line station or
accompanying the aircraft. If no such personnel are available, MRO under service
contract with NAC shall process the tagging as per contract.
Procedure for returning defective aircraft component removed from aircraft shall be
thesame as outlined in CAMMOE Chapter 2.19. For dispatching defective components
to outside contractor, process detailed in CAMMOE Chapter 2.20 shall follow.
L2.6.2.2 Fly Away Kit
Fly Away Kit (FAK) shall consist of aircraft components, material and tooling required
for rectification of defects at line stations. Such items shall be stored in container
securely placed in aircraft cargo hold. Selection of contents in FAK shall be based on
organizational in-service experience. For ready reference, FAK items list shall be kept
at a designated location in the aircraft cockpit.
L2.6.2.3 Fly Away Kit Procedure
All maintenance personnel, utilizing any item from the FAK shall act in accordance
with the following instructions:
In rectification column of Aircraft TLB, concerned certifying engineer shall make a

clear entry by stating that particular aircraft component / material has been used from
FAK, for defect rectification. Aircraft component and material that isused from FAK
should be crossed out from FAK Item List. Raise ADD Form for replenishment of used
aircraft component and material in FAK. Certifying engineer shall ensure that defective
aircraft component is returned to maintenance base by normal stores shipment and is
not permitted to ship the defective component by the affected aircraft.
Upon arrival of aircraft at the base, attending engineer shall review TLB & FAK Item List.
If any item found used, same shall be replenished in the FAK and close the ADD
accordingly.

L2.6.2.4 Amendment in Fly Away Kit
Amendment in content of FAK shall be initiated by Dy. Director Maintenance Planning

in consultation with Dy. Director, ESSD and Maintenance Division.
Proposed changes in FAK shall be submitted to Quality Assurance by MPD with

suggestion / recommendation, if any.
Quality Manager shall review such purpose and approve amendment. Approved
amendment shall be notified to Dy. Director MPD for incorporation of amendment in
FAK Item List for aircraft type. Dy. Director MPD shall ensure that revised FAK Items
List is available and Dy. Director Maintenance Division shall ensure component /
material are kept in FAK as per amended FAK Item List.

L2.7 Line Procedure Control of Critical Tasks
L2.7.1 Purpose
To define NAC Engineering & Maintenance policies regarding control of the critical
tasks during line maintenance activities.
L2.7.2 Procedure
Same as requirements detailed in CAMMOE Chapter 2.23, regarding control of critical

tasks.

CONTINUING
AIRWORTHINESS
MANAGEMENT
MAINTENANCE
ORGANIZATION
EXPOSITION
(CAMMOE)
PART 3: QUALITY SYSTEM
PROCEDURES
PART 3: QUALITY SYSTEM MAINTENANCE ORGANIZATION EXPOSITION (CAMMOE)
PROCEDURES
3.1 Quality Audit of Organization Procedures
3.1.1 Purpose
To define NAC Engineering & Maintenance policies for monitoring compliance with the
Part – 145, Part M requirements and Organizational procedures through Internal Quality
Audits of the Organization and its MRO Service Providers and suppliers.
3.1.2 Procedure
3.1.2.1 General
Quality Assurance shall, at all times, comply with the requirements of Part – 145.A.65.
Independence of Quality Assurance is ensured through audits being performed by the
authorized internal quality auditors, not responsible for any production functions.
Quality Manager shall prepare “Quality Audit Plan” on annual basis, covering all the Part –
145, Part M requirements and Organizational procedures. Audit plan shall be approved by
Accountable Manager. Audit shall also contain a number of surveillance / un-scheduled
audits covering the scope of Approval on sample basis in the following areas:
• Quality Audits of Organizational procedures on scheduled / unscheduled basis along

with review of Maintenance Organization Exposition and associate maintenance
procedure.
• Quality Audit of aircraft / aircraft components covering each product line once
every 12 months.
Authorized Quality Inspector shall perform Quality Audits in accordance with Quality
Audit Plan. Quality Manager shall review the Audit Plan every six months for
accomplishment and revision accordingly.
3.1.2.2 Principles of Quality Audits
Purpose of Quality audit is to establish compliance with company's CAMMOE procedures.

Principles of audits are based on the Part – 145 and Part M requirements. Audit Process is
divided into following steps:
(1) Preparation: - Pre audit meeting shall be administered through attendance of all
participating auditors. Quality Manager shall define objective, scope and criteria for
the audit and also nominate lead auditor. Previous audit findings shall be reviewed.
Initial intimation with the request for confirmation of availability on particular
dates, shall be sent to concern Department for finalization of audit
program/schedule.

PROCEDURES
Lead auditor shall prepare checklists as per applicability matrix of organizational

procedures driven alongside the Audit Plan.
(2) Audit Execution: - Upon confirmation of audit and in the presence of Quality
Manager, Lead Auditor shall conduct opening meeting with auditee management.
Audit shall be performed on sample basis by conducting interviews, making
observation and checking records in accordance with predefined scope and criteria.
Audit finding shall be recorded with agreement of auditee on the evidences seen
during audit.
Auditor shall finalize Non-Compliance Report against each audit finding.

Acknowledgement signature of auditee shall be acquired prior to closing audit
meeting. In case of any conflict during audit activities, it shall be immediately
reported to Lead Auditor for resolution and Quality Manager shall also be informed
accordingly.
Auditor shall conduct closing meeting with auditee management. List of audit
findings shall be handed over to Manager, Maintenance with copy to Accountable
Manager.
(3) Post Audit Activity: - Auditor shall prepare audit report against non-
conformance/non-compliance. Quality Manager shall review and submit audit
report to auditee and Accountable Manager within ten working days from the date
of audit closing meeting for necessary corrective action.
(4) Upon receipt of corrective action, auditor shall review and evaluate corrective action
taken against findings and whether implementation of action plan can be achieved
within the specified target closure date. Non-Compliance Report shall be returned to
auditee with comments, if corrective action / plan is not acceptable or needs further
detail or documentary evidence are required for acceptance. Audit follow-up and
verification on corrective actions shall be performed in consultation with Quality
Manager. Dy. Director shall prepare detailed of each audit reports for perusal of
Continuing Airworthiness Manager and Maintenance Manager.
3.1.2.3 Finding Categories and Rectification Intervals
Non-Compliance or Non-Conformance Report raised against observed finding during

audit shall be marked as “Level 1” or “Level 2” or “Level 3” Findings. Rectification intervals
for quality findings are based on finding categories.
(1) Level 1 finding is any significant non-compliance with applicable requirements which
lowers the safety standards and hazards seriously the flight safety.

PROCEDURES
For level 1 findings, immediate corrective action shall be taken prior to resumption of
particular activity.
(2) Level 2 finding is any non-compliance with applicable requirements which could
lower the safety standards and possibly hazard the flight safety.
For level 2 findings, Corrective action shall be taken within 1 month.
(3) Level 3 finding is observation or room for improvement.
Corrective action plan and evidence of corrective action taken against all raised findings
should be submitted to Quality Assurance Division within 1 month from the date of
receipt of audit report.
Audit Records shall be archived in hard copy at Quality assurance for a period of at least
three years from closure of each audit.
3.1.2.4 Audit Schedule
(1) Checklist
QA will develop standard checklist covering all the areas in Technical Departments for
the execution of audit.
(2) Audit Team
QA will constitute a team within its available manpower in QA or any experienced

personnel (if required) from other departments independent of auditee production
function to carry out the Audit.
(3) Annual Audit Plan
The Yearly Audit scheduled will be published by QA Division and distribute it to all
respective Department and Division. Based on the following tentative interval the
exact yearly projection audit schedule will be published by the end of each year as
shown.
3.1.2.5 Spot Check/ Quality Inspection ( Sampling )
QA will carry out the sampling inspection of the aircraft as and when the aircraft is under
major maintenance or at line maintenance. QA will note down all the discrepancies found
during this sampling inspection and forward to Concerned Department for corrective
action.

PROCEDURES
3.1.2.6 Audit of Suppliers & Contractors
 Organization procures parts and materials from company approved supplier and
outsources maintenance activities beyond the scope of approval granted by CAA Nepal
to company approved contractors.
 Company approvals for suppliers / contractors are provided based on the approval
issued by CAA Nepal or airworthiness authority of the country (where it is located),
with whom the Nepal Government has bi-lateral agreements.
 Such organization may be approved under EASA Part-145 or FAA Repair station
approval procedures or Transport Canada approval procedure or by any other process /
category of approval in effect, in such countries.
 Physical audit of such facilities will be carried out once in each 3 (three) years interval.

PROCEDURES
3.2 Quality Audit of Aircraft
3.2.1 Purpose
To define NAC Engineering & Maintenance policies regarding internal Quality Audits of
aircraft and aircraft components in the Organization.
3.2.2 Procedure
3.2.2.1 General
Aircraft / aircraft components audit shall be focused on verifying compliance of

Organizational procedures, competence of maintenance personnel, availability / use of
appropriate maintenance data / tooling / equipment and completion of maintenance
records.
Quality Inspector shall perform audit of all the Aircrafts at least once in a year to ensure
quality products resulting from effective compliance of maintenance procedures. In this
case, Quality Inspector shall follow the aircraft inspection checklist. Such checklists will be
reviewed yearly to incorporate any changes or additional audit requirement.
3.2.2.2 Product Samples (Aircraft and / or component)
Quality Manager shall develop annual aircraft quality audit plan. Such plan shall
encompass quality audit of each aircraft type maintained or operated by Organization.
1) Auditing of aircraft / component will include verification of the airworthiness status

of aircraft by following checklists and using experience to observe the discrepancies
which may affect the airworthiness of the aircraft / component.
2) Status of the completion of schedules, work order, procedure sheets and off-job sheets
including the transfer of defects to work order / on the columns provided for
recording the additional work carried out in the inspection schedule will be verified.
3) Compliance to the following requirements will be verified;
(a) Compliance with manufacturers’ and the organization’s standard specifications

and procedures;
(b) Condition of corrosion prevention and control treatments and other protective
processes;

PROCEDURES
(c) Procedures followed to ensure that entire aircraft is checked on completion of any
work or maintenance for loose tools, loose articles, general cleanliness and
housekeeping.
(d) Recording of observations.
(e) Correct certification of maintenance documents, log books and recording of all
maintenance work.
(f) Adherence to the procedures.
(g) Condition of aircraft / equipment.
4) Record of audit and spot checks made with respect to each aircraft will be maintained
by the Quality Auditors and the report will be provided to the Maintenance Manager,
Accountable Manager and the respective divisions.
3.2.2.3 Dates and Time Scale
(1) Regular Audit will be conducted on aircraft / equipment once every twelve months as
per published audit plan.
(2) Variation to audit plan will be maintained to maximum of plus or minus one month
due to reasons beyond control of the organization such as weather, civil unrest,
shortage of Manpower etc. If the above tolerance exceed, then audit schedule plan will
be revised and distributed to all concerned.
(3) Spot check audit will be carried out without any prior information to the personnel at
the location.

PROCEDURES
3.3 Quality Audit –Finding – Reporting -Remedial Action Procedure
3.3.1 Purpose
To define NAC Engineering & Maintenance policies regarding remedial action against non-
compliance observed during internal Quality Audit, root cause analysis and Management
Reviews.
3.3.2 Procedure
3.3.2.1 Corrective Actions
Manager / Director of auditee division shall be responsible to propose and implement

corrective action against each non Compliance Report. If the required resources for the
remedial action are beyond the authority of concerned Manager, then Accountable
Manager should be requested for the approval of the resources for the remedial action.
Extension in closure time limit shall only be allowed in extreme / justified cases. Request
for such extension shall be submitted by auditee to Quality Manager.
Quality Auditor shall only accept the proposed corrective action, if such action positively
resulted in removal of root cause of discrepancy within targeted closure date. Auditor may
ask for further details of corrective action(s) with sample of documents referred in the
corrective action(s) from auditee before acceptance.
3.3.2.2 Audit Reports& Feedback System
A) Audit report will consists of the following information:
 Audit report Number

 Location and Audit subject (Procedure / Product)
 List of findings and the attached NCR form related to the findings
 Signature of the Quality auditor
 Non conformances found and its classification
 Mutually agreed time frame for corrective / preventive action, with sign & date
 Space for auditee to record the corrective / preventive action
 Review comments by auditor & Quality Manager
 Closing date by Quality Manager.
B) Quality manager will monitor the response and compliance action by verifying the
preventive & corrective actions carried out, raise a quality audit feedback report and
forward it to the concerned responsible person & immediate superior.

PROCEDURES
C) If Quality Manager is not satisfied with the action taken; he will communicate the same to
the auditee and his department head, asking for review of action taken.
D) In such case, review of action taken and justification will be provided by the Department
head.
E) On completion of the review of action taken report / subsequent review audit, Quality
Manager will provide a feedback report to the auditee about the closure of the NCR.
F) The principal function of the quality audit feedback system is to ensure that all findings
(Non-conformances) resulting from the independent quality audits conducted by the
Quality auditors are properly actioned upon or corrected in a timely manner and to keep
accountable manager informed of any safety issues and the extent of compliance with
applicable requirements.
G) Quality Manager will carry out the review in every six months and prepare a review report
for submission to the Accountable Manager.
3.3.2.3 Management Reviews
Regular meetings between Quality Manager and Auditors shall be held to review progress
on finalization of findings, corrective actions and verifications. Both qualitative and
quantitative analysis for each audit shall be carried out for presentations during
Management Reviews.
Findings and progress on corrective actions shall be discussed in Management Review

which is held under the Chair of Accountable Manager every six months. Root Causes and
their possible measures shall also be presented during Management Reviews. All
nominated management personnel along with deputies and Quality Auditor shall attend
such meetings.
Management Review shall also encompass progress on Human Factors training programs.
Management Review shall be recorded and minutes of the meeting shall be distributed to
participants. Decision made during meeting shall be documented.
3.3.2.4 Quality Audit and Feedback Records

 Quality audit and feedback records will be maintained by the quality auditor.
 Audit Report will be presented to CAA Nepal upon request.
 Hard copy of the quality audit report, NCR forms and Feedback report will be
maintained for a period of three years.

PROCEDURES
3.4 Certifying / Support Staff Qualification and Training Procedures
3.4.1 Purpose
To define NAC Engineering & Maintenance policies regarding training and qualifications of
maintenance personnel. This procedure also defines issuance, revalidation, extension and
withdrawal of the certification authorization for certifying staff related to NCAR Part –
145 Approval.
3.4.2 Requirements for Issue / Renewal of Authorization
3.4.2.1 General Procedure for Certifying Staff Qualification and Training
Certification authorization shall be issued by Quality Assurance Manager clearly defining

Scope of such authorization along with limitation (if any). Following shall be verified prior
to issuance of certification authorization:
(1) Nominee shall hold CAA, Nepal's Aircraft Maintenance License. In addition to
qualification requirements, nominee shall have completed initial Human Factors and
CAMMOE familiarization.
(2) Type Training at a level corresponding to NCAR – 66 for required scope has been
provided to the nominee.
(3) Nominee shall successfully completed competency assessment.
(4) For issuance of authorization of certification, Nominee shall have minimum recent
six month experience in the preceding 12 month period.
(5) For renewal / revalidation of certificate authorization, nominee must produce

evidence of that he / she has involved in at least 6 months of actual relevant
maintenance work experience on aircraft / aircraft component in the period of last
two years on required scope.
(6) Required re-current training has been provided in the last two years period on
Organizational procedures & Human Factor.
3.4.2.2 Basic and Type Trainings
Trainings for all personnel in the Organization shall be managed through annual training
plan, approved by Dy. Director, ESTD. Dy. Director, ESTD shall enquire for any input from
different areas for development of annual training plan. Such plan shall include list of
trainees, anticipated training dates, training curricula etc.

PROCEDURES
Any subcontracted training and in-house training and syllabi shall be approved by CAA,
Nepal. Classification of training shall be in accordance with the ICAO Annex 1 and
recommendations of OEM. Requirements for Level of Type trainings shall be based on
NCAR -66, Appendix III.
In general, induction training is arranged at vendor’s facility upon induction of new

aircraft / new component. In addition to these type training, on aircraft / aircraft
components, maintenance and associated equipment trainings shall also be conducted.
Organizational procedures and human factors training shall be provided to certifying staff
and support staff involved in aircraft / aircraft component maintenance.
Certificate of authorization shall state a clear definition / identification for scope of

authorization and its limitations.
3.4.2.3 Experience Record
Experience Record Book the format of which is issued by CAA, Nepal shall be used by
maintenance personnel working on aircraft / aircraft component to endorse work
experience. This record book conforms to requirement for proper experience verification
for qualification examination (AME / Company Approval).
Certifying staff Experience Record Book shall be used to establish recurrence of relevant
experience on scope of certification of authorization and must be submitted at the time of
renewal / extension / revalidation in original for verification purposes.
3.4.2.4 Continuation Training
NAC Engineering & Maintenance shall ensure that all certifying personnel are provided
with regular training on NCAR Part – 145 requirements, Organizational procedures,
Human Factors and relevant technological updates.
Dy. Director, ESTD shall prepare an annual recurrent training plan for certifying staff. The
Quality Manager shall approve the training and QA shall monitor progress of continuation
trainings. Training program shall include following information for each certifying staff:
• Name, authorization No. & location
• Anticipated Training dates.
Contents / syllabi of training shall be based on:
• Amendment / revision in the CAA, Nepal regulations.

PROCEDURES
• Amendment / revisions in Organization procedures.
• Human Factor issues, incident reports and audit findings.
• ADs / SBs SLs etc.
• Quality Notices / Advisories.
• Relevant technology updates (aircraft and aircraft components)
Continuation training shall be accomplished through class room sessions and

dissemination of latest information received through various technical publications such
as SBs, service letter, service instruction, Service Information Letter (SIL) etc. and also on-
the-job Human Factors issues such as errors due to work pressure, complacency, peer
pressure, non-communication, non-assertiveness etc.
Training material for the NCAR Part – 145 requirements, Organizational procedures and
QA Notices / Advisories shall be formulated by Quality Manager. Quality Manager shall
approve syllabus and nominate personnel to impart such trainings. Dy. Director ESTD
shall archive all training records.
Dy. Director Production concerned, in close liaison with Dy. Director ESTD shall perform
training analysis for other maintenance / support staff and plan such trainings against
sectional manpower. Plan shall be reviewed at every six months to address deviations and
accommodate personnel who could not be scheduled on previous training. Dy. Director
Production concerned shall submit nominal roll of recurrent training attendees to Dy.
Director ESTD on Quarterly basis. Such records shall be used for verification of
continuation training during issue / extension / revalidation of certificate of
authorization. All sectional in-charge shall keep copies of training records.
3.4.2.5 Feedback System for Continuation Training
A feedback system shall be established to collect observations from trainee on adequacy

of methods, Organizational procedures, contents and implementation of training in actual
maintenance environment during concluding session of continuation training. Feedback
along with audit finding shall be taken as an input for review of training curricula /
duration and needs. Review shall be carried out on interval of two years. QA will
monitor/observe continuation training and forward QA observation/finding to
Accountable Manager to arrange training for incompetent personals. QA shall continue
observation until he/she is competent for the authorized tasks. Anticipated procedural
changes shall be forwarded to QA. Continuation training may be combined with refresher
training in case of certifying/support staff.

PROCEDURES
The continuation training syllabus shall include special training needs related to relevant
quality audit findings and other internal/external sources of information available to the
organization on human errors in maintenance.
3.4.2.6 Requirement of Trainers for continuation training

Trainer should meet the following minimum criteria.
A) Must have undergone aircraft type training.
B) Must have company authorization.
C) Must have knowledge of technology updates such as AD/SB/SL & NCAR145 &CAMMOE
etc.
D) Must have undergone human factor training
3.4.2.7 Issuance of Certification Authorization certifying staff
For the issuance of Authorization the nominee shall follow the below listing criterion.
(1) Nominee shall have minimum academic qualification of 10+2 or equivalent.
(2) Nominee shall hold CAA, Nepal Basic Aircraft Maintenance (AMT) License.
(3) Nominee shall complete/pass the aircraft type course training at a level
corresponding of part 66 appendix III for required scope.
(4) Nominee shall undergo on the job training (OJT) on relevant aircraft for six months.
(5) Maintenance Division concerned shall submit the assessment form with experience
record book of the concern nominee to Quality Assurance. Thereafter, QA shall review
the assessment form.
(6) Finally nominee shall appear the Oral board exam for relevant aircraft knowledge and
CAMMOE. In addition, nominee shall have undergone human factor initial training,
Continuation Training.
(7) Nominee shall submit CAAN valid license copy and current medical certification.
(8) The minimum age for the certifying staff shall be 21 years.

PROCEDURES
3.4.2.8 Issuance of Certification Authorization for line maintenance technicians.
Line maintenance technicians are for the purpose of minor scheduled line maintenance
which means any scheduled inspection/check up to and including a weekly check
specified in the operators approved aircraft maintenance program.
Scope of minor line maintenance shall be as given below:-
A task trained certifying staff qualified as category “A” Authorization permits the holder to
issue certificate of release to service following minor schedule line maintenance and simple
defect rectification.
For the purpose of category “A ”certifying staff, minor scheduled line maintenance means
any minor inspection /check up to and including a weekly check or equivalent where
aircraft maintenance programme do not specify a weekly check. Typical tasks permitted
after appropriate task training to be out by the category A for the purpose of the category A
issuing an certificate of release to service as specified in NCAR-145.A.50 as a part of minor
schedule line maintenance or simple defect rectification are contained in the following list:
1. Replacement of wheel assemblies

2. Replacement of wheel brake units
3. Replacement of emergency equipment
4. Replacement of ovens, boilers and beverage makers.
5. Replacement of internal and external lights, filaments and flash tubes.
6. Replacement of windscreen wiper blades.
7. Replacement of passenger and cabin crew seats, seats belts and harness.
8. Closing of cowlings and re-fitment of quick access inspection panels.
9. Replacement of toilet system components but excluding gate valves.
10. Simple repairs and replacement of internal compartment doors and placards but
excluding doors forming part of a pressure structure.
11. Simple repairs and replacement of overhead storage compartment doors and cabin
furnishing items.
12. Replacement of static wicks.
13. Replacement of aircraft main and APU aircraft batteries.
14. Replacement of in flight entertainment system components but excluding public
address.
15. Routine lubrication and replenishment of all system fluids and gases.
16. The de-activation only of sub-systems and aircraft components as permitted by the
operator’s minimum equipment list where such de-activation is agreed by CAA Nepal as
a simple task.
17. Replacement of any other component as agreed by CAA Nepal for a particular aircraft
type only where it is agreed that the task is simple.

PROCEDURES
NOTE: This list will be periodically updated in the light of ongoing experience and
technological changes. The printed list of authorized tasks is issued with each Authorization
and should be retained by the individual.
This list will be quarterly updated in the light of ongoing experience and technological
changes and will be analyzed by maintenance review board. The maintenance review board
will review technical occurrences, repetitive defects on quarterly (3 monthly) basis and
Report to Accountable Manager if deemed necessary. This maintenance review board
comprises of Maintenance Manager, Line Maintenance Manager, Base Maintenance
Manager, Workshop Manager and QA Dy. Director.
3.4.2.9 Issuance of Certification Authorization in Base Maintenance.
1) Three years of experience exercising certifying privileges on large aircraft or as NCAR

Part 145 support staff, or, a combination of both.
3.4.2.10 Certification Authorization Document
Following information shall be available on each individual authorization:
 Name of the certifying staff.

 Company Approval Number.
 Date of initial issue
 Approval validity
 Holder’s signature & stamp if issued
 Quality Manager’s signature
 AMT License Number
 Date of initial issue
 License validity
 Basic licenses & Aircraft Type ratings & category
 Inspection approvals granted.
 Approval limitations
 Other privileges – Engine ground run / aircraft taxiing / duplicate inspection
authorizations.
Each certifying staff shall be issued with a certification Authorization Number.
Certifying staff upon query and required to do so by QA / CAA, Nepal shall submit
certification authorization to QA / CAA Nepal within 24 hours.
3.4.2.11 Revalidation/Renewal of Certification Authorization
Revalidation of certificate of authorization shall be performed at every two years from the
date of issue, unless otherwise mentioned on authorization.

PROCEDURES
Revalidation request shall be initiated by Dy. Director Maintenance concerned, provided

following requirements have been fulfilled during last two years period:
• Concerned certifying staff has been

• Involved in utilizing relevant authorization for a period of at least 6 months
covering entire scope of issued authorization.
• No significant discrepancy is reported against the individual.
• Certifying staff shall have undertaken the refresher/continuation training with
technical assessment from instructor as described in 3.4.2.4 and Human Factor
training at each interval of two years.
• Holder of valid license issued by CAA Nepal as required.
Certifying staff shall use “Experience Record Book” to demonstrate currency of relevant
experience on scope of certification authorization and submit original record to Quality
Assurance for verification.
3.4.2.12 Extension in Scope of Certification Authorization
Extension in scope of authorization shall be requested by Dy. Director Maintenance

concerned on an “Assessment Form” for certifying staff highlighting technical
qualification and fulfilling other applicable requirements.
Request for extension shall be submitted to Dy. Director, ESTD for verification of
continuation training, experience and technical qualification and dispatch to Director,
Engineering & Maintenance for his recommendation.
Upon receipt of recommendation for extension / new scope of certification authorization

from Manager, Maintenance, Quality Manager shall review all assessment submitted and
shall issue a revised certification of authorization to certifying staff, defining total scope of
authorization / limitations (if any). QA shall retain one copy of revised certificate of
authorization and original “Assessment Form” with appropriate remarks.
For candidate, who could not qualify for such verification / assessment at any stage, Dy.
Director Maintenance concerned shall be returned “Assessment Form” immediately with
appropriate remarks / findings, retaining a copy for record.
3.4.2.13 Limitations, Suspensions and Revocation of Certificate of authorization
Whenever any condition for revalidation of certificate of authorization is not met or for
any reason if, upon investigation, it is found that the performance of the authorization
holder is not to the required standard. Such authorization can be limited / suspended /

PROCEDURES
revoked by the QA Chief. Any of the following conditions may lead to limitation /
suspension / revocation of certificate of authorization:
(1) Maintenance certificate has been performed on aircraft / aircraft component

beyond the scope / limitation of authorization.
(2) Upon exclusion from scope of work approved by the competent authority.
Certification Authorization bearing authorization scope for only the type being
excluded should be revoked.
(3) Certifying staff has not found utilizing his authorization for at least 6 months in the
last 2 consecutive years.
(4) Failing in competence assessment may also lead to limitation / suspension /

revocation of authorization.
In any of above cases QA Chief shall decide to limit / suspend / revoke certification
authorization. QA shall inform such decision to all concerned. Upon withdrawal of
authorization, the holder shall surrender his authorization to QA for amendment of
certifying staff record.
Re-issuance of suspended / revoked authorization shall be processed in a similar

manner as for the initial issuance of certificate of authorization.
3.4.2.14 Single event authorization- at outstation
1) Circumstances occasionally arise where a defect prevents an aircraft from further

flight and no appropriately approved person is available to issue a C.R.S for the
necessary work required to make the aircraft serviceable.
2) If no suitable approved staff is on duty to rectify an aircraft defect, then prior to

requesting an authorization the duty supervisor/engineer at the location of the
unserviceable aircraft will attempt to call in local staff already authorized in the
appropriate category. Should this not be possible the supervisor/engineer may
nominate a qualified engineer. The supervisor/engineer will give full details of the
nominated engineer, how the engineer satisfies the requirements and full details of
the aircraft, defect and proposed action.
3) A one-off authorization by QM could be issued where the knowledge and experience

level of the nominated person meets the level of certification required for the task.
In all cases due consideration will be given to the complexity of the work involved
and the availability of required tooling and/or test equipment needed to complete
the work. The guidance given in NCAR AMC 145.A.30 (j) (5) will be followed and

PROCEDURES
each situation will be assessed individually prior to issuance of a one-off

authorization.
4) The Quality Manager may authorize the nominated person to issue a Certificate of
Release to Service on behalf of Nepal Airlines for the work carried out on a ‘one off’
basis on the recommendation of Maintenance Manager.
3.4.2.15 Pilot Authorization
Pilots employed by the organization, holding an Airline transport pilots License are
authorized to carry out pre-flight/transit inspection within the scope given in Pilot
Operating Handbook or Flight Manual. They can also be authorized I.A.W. Part 145 AMC
145 a 30(J) (4) to issue CRS in respect of First Flight, Daily Inspection.
Pilots are nominated by the Chief pilot to undergo relevant training conducted by the
Engineering department, who make a recommendation to the Quality Manager for
competency assessment test. Following successful completion of test conducted by
Competency Assessment Board, an authorization and number will be issued. The QA
authorization holder PIC can only carryout preflight/transit inspection within the scope
of their authorization. The pilots are to be re-tested on an annual basis. This inspection is
to be used as a one off inspection when the pilot/aircraft are away from an engineering
base due to charter or weather diversion test.
3.4.2.16 Specific Procedure for Certifying Staff Qualification on aircraft
Upon completing initial / basic and or Type training and obtaining aircraft / aircraft
components maintenance experience, maintenance staff shall be eligible to apply for
AMTL, Company Approval examination on prescribed form either by CAA, Nepal or
Quality Assurance.
Upon receiving type rated AMTL from CAA, Nepal, company approval, technical
personnel become eligible to apply for certification of authorization. However prior to
issuance of authorization, technical personnel shall complete classroom training and test
on Company maintenance policies and procedures.
Endorsement of the Aircraft Maintenance Technician License shall be issued by CAA,

Nepal on DHC6/300 Twin Otter, Airbus A320, MA60, Y12E or/and B757-200 Boeing.
CAA, Nepal Aircraft Maintenance Technician License shall be renewed at every 2 years
interval by CAA, Nepal, provided holder has engaged in maintenance related activities of
particular type for a period of at least 6 months during last two years. Processes for
issuance of certification authorization shall remain the same as detailed in CAMMOE

PROCEDURES
Chapter 3.4.2.6. Unless otherwise specified, each Certificate of Authorization shall be

renewed at every two years interval by QA. Renewal application for authorization shall
be submitted to QA 15 days in advance from date of expiry. The initial
license/authorization holder will work under supervision of senior certifying staff.
3.4.2.17 Specific Procedure regarding Certifying Staff of Aircraft Components
Qualification, experience & training required for certifying staff of Aircraft Components
are as follows:
(1) He /She shall have academic qualification of minimum diploma level either in
Mechanical, Electrical, Electronic, Radio & aeronautical fields to qualify for relevant
shops.
(2) For Electrical/Instrument/Radio/Wheel&Brake/Hydraulic shop, nominee shall meet

the following criteria to qualify for certifying aircraft components.
(a) Nominee shall have attached in the respective workshop for at least two years.
(b) Nominee should undergo task/component training and pass of specific

components.
(c) Nominee shall complete On-the-job training minimum for six months. However,
nominee who has more than 10 years experience in above mentioned shop on
component maintenance the OJT is not required.
(d) Nominee shall undergo Competency test related on company policy and
technical skill.
(3) For Battery shop, nominee shall meet the following criteria to qualify for certifying
aircraft components.
(a) Nominee should undergo specific component and successfully completed

training.
(b) Nominee shall complete On-the-job training, Minimum for six months.
(c) Nominee shall undergo Competency test related on company policy and
technical skill.

PROCEDURES
(4) For Calibration shop, nominee shall meet the following criteria to qualify for certifying
instruments/equipments.
(a) Nominee should have attached in the respective workshop for at least two years.
(b) Nominee should undergo specific instrument/equipment training and successfully

completed training.
(c) Nominee shall complete on-the-job training minimum for six month. However,
nominee who has more than 10 years’ experience in calibration shop, the OJT is
not required.
(d) Nominee shall undergo competency test related on company policy and technical
skill.
(5) For other services like Support, Nitrogen and Oxygen shop the nominee shall fulfill the
following criterion:
(a) Nominee shall have minimum qualification of diploma level.
(b) Nominee shall undergo the specific training.
(c) Nominee shall complete On-the-job training minimum for six months.
(d) Nominee shall undergo competency test related on company policy and
technical skill
After necessary assessment and evaluation of nominee’s qualification, experience,

competency test, facilities and compatibility of workshop, Quality Manager shall provide
authorization / approval for certification of aircraft components. The authorization /
approval issued for specific component and valid only for Nepal Airlines Corporation
Workshop.
3.4.2.18 For specialized services like Structural Repair, Boroscopic Inspection, Engine Condition
Monitoring, Aircraft Performance Monitoring,
(a) Nominee shall hold CAA Nepal authorization.
(b) Nominee should undergo specific component and successfully completed training.
(c) Nominee shall complete On-the-job training minimum for six months.
(d) Nominee shall undergo Competency test related on company policy and technical skill.

PROCEDURES
3.4.2.19 Comparison of NAC existing Licensing System with NCAR Part -66
Currently maintenance staff working in Line / Base Maintenance upon fulfilling minimum
requirements shall acquire Aircraft Maintenance Technician License (AMTL) as described
in Nepalese Civil Airworthiness Requirements Section F.
Following is the brief comparison between NAC Licensing system and NCAR Part – 66:
Part – 66 NCAR Explanation and Limitations
Cat A: Line maintenance No provision Current CAA, Nepal does not

certifying mechanic qualify certifying staff in this
NCAR Part – 66.
Cat B1: Line Maintenance 1. Cat A: Airframe Cat A: Scope limited to Airframe
Certifying Technician – defined in authorization
Mechanical
Cat C: Scope limited defined in
2. Cat C: Engine authorization
Cat B2: Line Maintenance Cat X (E,I & R) Scope limited defined in
Certifying Technician – Avionics authorization as per QA NOTICE
Cat E: Electrical
Cat I: Instrument
Cat R: Radio
Cat C: Base Maintenance Not defined separately Scope limited defined in QA

Certifying Engineers NOTICE, but holder of any two
Cat AMTLs certifying staff are
allowed to issue CMR
3.4.2.20 Work Allocation of Category B1 and B2 Support Staff
B1 and B2 support staff shall ensure that all relevant tasks or inspections have been
carried out to the required standard before the category C certifying staff issues the
certificate of release to service. Maintenance Division shall be responsible for the Job
allocation of certifying staffs.

PROCEDURES
3.4.2.21 Requirement of Trainer/Instructor
1. Authorization from CAAN or NCAR 147 organization if necessary.
2. Must have undergone formalized type training course for aircraft type
training/continuation instructor.
3. Must have knowledge of technology updates such as AD/SB/SL for type/continuation

training.
4. Must have human factor training.
5. Must have knowledge of instruction techniques of relevant course.
6. Must have relevant engineering degree with five (5) years experience or Aircraft
Maintenance License with 10 years experience.
3.4.2.22 Certification Authorization Issue Procedure
1. Authorization shall be issued in two (2) categories:
a) Authorization issued based on CAAN license/authorization.
b) Authorization issued by Quality Assurance.
2. Category (a) shall use rectangular shaped stamp with CAAN issued authorization
number with preceding letter NAC. (For example NAC ….)and for pilot authorization,
number with preceding letter NAC. (For example NAC….P)
3. Category (b) shall use triangular shaped stamp with QA issued authorization number
with preceding letter NAQ.( for example NAQ …)
4. In case of issue of CRS in TLP/ADD or other self-carbon copied documents,

certifying/support staff may use either stamp or hand written number and signature.

PROCEDURES
Intentionally Left Blank

PROCEDURES
3.5 Certifying / Support Staff &Records
3.5.1 Purpose
To define NAC Engineering & Maintenance policies, regarding control of records of

certifying staff.
3.5.2. Procedure
Control List of Certifying Maintenance Staff (ref CAMMOE Chapter 1.6 for details) and
Management of Records for all technical qualifications and Authorizations issued in the
Organization is primary responsibility of Quality Assurance.
A separate file shall be maintained for all certifying staff and authorized personnel
including those with limited scope of authorizations. These independent files shall be kept
under the custody of Quality Manager and can be shown as and when required.
3.5.2.1. Minimum Information of Staff Particulars
Records file shall be traceable by individual staff numbers. Following minimum

information of each certifying staff shall be recorded to complete the file by QA:
• Name
• Date of Birth
• Basic Training
• Type Training
• Continuation Training
• Experience
• Qualification relevant to authorization
• Scope of authorization
• Date of issue of first authorization
• Expiry date of authorization
• Identification Number of authorization and Location
• Medical Record

PROCEDURES
3.5.2.2 Control Access & Retention of Records
Any change or amendment in above contents of authorization staff, the file of the
particular individual shall be amended accordingly. An access to these records shall be
limited to only authorize QA personnel.
Copies of certificates (basic / type training) and continuation training shall also be
maintained by Dy. Director, ESTD.QA shall archive the Assessment Forms along with other
records (ref CAMMOE Chapter 3.4 for details).
The Quality Assurance shall retain the records for at least two years after the certifying /
support staff has ceased employment with the organization or as soon as the
authorization has been withdrawn. In addition upon request, the Quality Assurance shall
furnish certifying staff with a copy of their record on leaving the organization.
The certifying staff shall be given access on request to their personnel records as detailed
above.
3.5.2.3 Format of Inspection Approval / Authorization Document

A) The following types of approvals / authorization will be issued by quality manager:
 Inspection Approval to carryout and certify maintenance on aircraft/ engine /

propeller/systems/ components. (Base / Component maintenance)
 Certification Authorization to carry out & certify maintenance on aircraft / engine /
propeller / systems / components and also to sign certificate of release to service on
behalf of the organization.
 Task Trained persons will be authorized to carryout limited line maintenance tasks on
aircraft / component and issue aircraft CRS with respect to the work performed.
B) Quality manager will control the system and procedures that are followed for issuing
authorizations / approvals.
C) Inspection approvals / Certification authorization will be issued in a style that makes its
scope clear to the certifying staff. A copy of authorization certificate is given in Part 5
Appendix.
D) Inspection approval will have the following minimum information:

 Name of the certifying staff
 Company Approval Number
 Date of initial issue
 Approval validity
 Holder’s signature & stamp if provided
 Quality Manager’s signature & stamp

PROCEDURES
 AMT License Number

 Date of initial issue
 License validity
 Basic licenses & Aircraft Type ratings & category
 Inspection approvals granted
 Approval limitations
 Other privileges – Engine ground run / aircraft taxiing / duplicate authorizations
E) Certifying authorization will have the following additional information:
 Authorization Limitations.
 Certification authorization granted
F) Task Trained Personnel authorization will be issued in the same format as the inspection
approval / certification authorization, but will have Not Applicable entry on relevant
columns related to Basic / AMT license details.

PROCEDURES
3.6. Quality Audit Personnel
3.6.1. Purpose
To define NAC Engineering & Maintenance policies regarding the selection, training, and
qualification of Quality Audit personnel and management of audit authorizations.
3.6.2 Procedure
3.6.2.1 General
Quality Manager shall authorize Quality Engineers upon fulfilling training requirements to
perform independent Quality Audit as per Annual Quality Audit Plan (ref CAMMOE
chapter 3.1)
Quality Manager shall supervise Quality Engineers for performing procedure / product
audits. Quality Manager shall nominate auditor(s) keeping in view of audits workload
within due schedule.
3.6.2.2 Selection of Quality Auditors
Function of audits in NAC Engineering & Maintenance shall not be subcontracted to any
other Organization. Quality Auditors shall be selected from among Quality Engineers
within QA, possessing appropriate academic / technical knowledge, commitment and
attitude.
In order to ensure independence of quality auditors, they will not be permitted to involve
in any production related job like Certification of maintenance, or any other activities
associated with day-to-day maintenance during their stay in Quality Assurance. The
academic qualification, experience, training and skills of Quality Assurance personnel are
given as below:

PROCEDURES
Dy. Director, Quality Assurance Quality Auditors
Academic B.E in Aeronautical/Mechanical/ B.E in Aeronautical/Mechanical/

qualification Electronics/Radio/Electrical Electronics/Radio/Electrical
Engineering. Engineering.
Experience
Aviation Five years One year
Auditing Five years 15 audits as an observer
Training Aircraft Type training Audit Training

Audit training Human Factors
Human Factor SMS Training
SMS Training
Skills Presentation, Auditing & Presentation, Auditing &
communication communication
Specific Organizational Procedure Organizational Procedure
Knowledge CAMMOE, NCAR-145, PART M CAMMOE, NCAR-145, PART M
3.6.2.3. Training of Quality Auditors
Selected Quality Engineers shall be trained and qualified prior to perform an audit.
Training shall be related to aviation Legislation, applicable regulations, Organizational
Procedures, Audit Process and Techniques etc. Basic training shall include Comprehensive
familiarization of Maintenance Organization Exposition (CAMMOE). Quality auditor shall
have knowledge of relevant types of aircraft gained through a formalized type training
course. Training shall enable QA auditors to monitor compliance of NCAR Part – 145
requirements, identifying non-compliance in an effective, impartial and timely manner.
For reason of objectivity, QA Auditor shall be given opportunities to enhance technical

qualification at par with other maintenance personnel. To facilitate aircraft / aircraft
components product audits, technical training shall be provided to QA auditor on priority
basis.
In view of the impact of Human Factors / performance issues on maintenance, QA Auditor

must receive Human Factors initial / continuation training. Such training shall be of
sufficient duration in each two year period in relation to relevant Quality Audit findings
and other internal / external sources of information on human errors in maintenance.

PROCEDURES
3.6.2.4. Issuance of audit authorization
Quality Manager shall prepare a case for audit authorization, nominating personnel upon
successful completion of initial training and required number of audits as an observer.
After assessment, Quality Manager shall issue Audit authorization to QA Engineer.
Quality auditor shall also be issued with an authorization stem bearing an audit
authorization number. It is prime responsibility of stem holder to make all possible efforts
for security against any loss or misuse of stem.
Quality auditor, upon query shall present his/her audit authorization to the CAA, Nepal /
QA within 24 hours. Audit authorization issued to individual shall be valid for a period of
two years from the date of issue.
3.6.2.5. Revalidation of Audit Authorization
To maintain audit authorization, auditor shall perform audits on regular basis. Lead
auditor shall perform audits in the capacity of Lead auditor / Group Leader.
Audit authorization shall be revalidated at every two years from date of issue. Request for
revalidation shall be made to Quality Manager upon assessment of competence and
continued utilization of audit authorization.
3.6.2.6. Revocation of Audit Authorization
Whenever condition for revalidation of audit authorization is not met or for any reason
due to rationale of investigations on his/her professional integrity, such authorization
shall be suspended / revoked by QA Chief and concerned QA auditor shall be notified for
such suspension / revocation in written. A copy of such notification shall be retained in
individual’s record file.

PROCEDURES
3.7 Qualifying Inspectors
3.7.1 Purpose
To define NAC Engineering & Maintenance policies regarding training and qualification of
Inspectors in the Organization.
3.7.2 Procedure
3.7.2.1 Quality Assurance Inspector – Aircraft Maintenance
Engineer holding degree on relevant field (Aeronautical, Mechanical, Avionics, and

Electronics) shall have aircraft type training and 1 year working experience in QA or
personnel holding AMTL / Company approval with at least of 5 years of maintenance
experience in aircraft / aircraft maintenance and 1 year working in QA, are eligible to
become QA Inspector, Aircraft Maintenance. Such personnel shall be assigned task of
quality assurance inspections and spot check during aircraft / aircraft components
maintenance activities.
Selection of personnel shall be based on qualifications, skills, attitude, analytical approach

and specific knowledge of aviation legislation, quality standards, maintenance processes,
computer applications etc. Additional Organizational procedures, aviation legislation and
human factors training shall be provided to such personnel.
REM inspection of NAC aircraft shall be planned by Quality Manager. The selection of
aircraft for REM inspection shall be based on the Flight Number / Sector / destination,
planning shall be such that complete schedule is encompassed.
Spot checks are performed to monitor implementation of organizational procedures in

day-to-day maintenance activities on aircraft / aircraft components. Quality Manager shall
plan such activities and nominate QA Inspector to perform Spot checks. Discrepancy
Report / Corrective Action Recommendation shall be raised against finding. Such report
shall be handed over to concern Dy. Director for appropriate corrective action.
Dy. Director concerned shall ensure that an appropriate and timely corrective action
against the finding has been taken. Such action shall be recorded and submitted to Quality
Manager within the period as stipulated in CAMMOE 3.1.2.3.
QA shall ensure that all records related to Spot Checks / REM Inspections are archived for
two years after closure of particular finding.

PROCEDURES
3.7.2.2. Material Inspector (Inward goods Inspection)
Materials Inspector shall be authorized by QM based on technical training, competence,

experience and ability to perform inspection functions. For Technical person, at least 5
years of aircraft / aircraft components maintenance experience or for graduate engineers
at least two years of aircraft maintenance management experience shall be considered as
minimum requirement to be nominated as Material Inspector.
Material Inspector shall be made familiar with regulatory requirements, applicable

organizational procedures and aircraft components / material acceptance criteria (NCAR
Form 1, EASA Form 1, FAA Form 8310-3, and TCA Form 24-0078 with double release).
Comprehensive initial training shall be provided to nominee and assessment shall be

performed by Quality Manager. Such personnel shall be designated as Material/Store
Inspector and “Inspection Permit” shall be issued by QM, which shall authorize Inspector
to issue SERVICEABLE TAG for incoming aircraft components / materials.
Continuation training shall be provided to Material Inspectors at the interval of every 2

years. Continuation training shall be accomplished through class room sessions and
dissemination of latest information received through various technical publications such
as SBs, service letter, service instruction, Service Information Letter (SIL), QA
Alert/advisories etc. and also Human Factor Bulletin and on-the-job Human Factors issues
such as errors due to work pressure, complacency, peer pressure, non-communication,
non-assertiveness etc.
Essential topics to be covered in continuation training are:
(1) Amendments in NCAR Part – 145

(2) Amendments / Revision in Organizational procedures
(3) Aviation Legislation and Human Factor issues.
Quality Manager shall archive all records of training, qualifications and authorizations of
Material Inspectors.

PROCEDURES
3.8 Qualifying Mechanics
3.8.1. Purpose
To define NAC Engineering & Maintenance policies regarding selection, training and
competence assessment of aircraft / aircraft component Mechanics (including Officers
Engineering, Senior Technicians and Technicians).Procedure
3.8.2. Procedure
3.8.2.1. General
Mechanics are maintenance personnel involved in activities of followings:
• Airframe, Engines and other related systems

• Avionics and Radio systems
• Sheet metal and composites
• Cabin / aircraft interior
• Fuel systems, hydraulics, pneumatics and emergency systems.
Mechanics are not authorized to issue Certificate of Release to Service though it is ensured
that they are able to perform maintenance tasks to any standard specified in maintenance
data under the supervision of Certifying person.
3.8.2.2. Recruitment of New Technician
Mechanics shall be recruited against vacancies raised in Organization according to

prescribed criteria, mentioned in corporate rules. Recruitment shall be performed on the
basis of General / Technical knowledge assessment through written examination &
interview.
3.8.2.3. Basic Training
All newly recruited Technicians shall be provided with organization induction training &
basic aircraft / engine / avionics trades classroom training supplemented by practical
training.
Upon completion of basic training, Technician shall undergo On Job Training (OJT) under
the supervision of qualified staff for six months. Training need for all inductees in
Organization shall be analyzed and conducted by Dy. Director, ESTD. Successful
completion of initial / basic training and competence assessment by Dy. Director, ESTD in
coordination with Dy. Director Production concerned will enable mechanics to

PROCEDURES
perform maintenance activities under supervision of certifying staff. All Mechanics shall
receive Human Factor and Organizational procedures training. Such trainings shall be of
specific job-related in the Organization. The purpose of such training should be to address
relevant quality audit findings and some of the content of the training can be latest
information available in the Organization on human errors in maintenance.
3.8.2.4. Type Training
On Director, Engineering & Maintenance’s recommendation, mechanics in maintenance

shall attend relevant training for aircraft / aircraft components. Additional specialized
trainings shall be recommended by Dy. Director Production concerned on the basis of
training analysis.
3.8.2.5. Training Plan
Dy. Director, Production concerned shall prepare annual training plan for maintenance
personnel working in the division. Plan shall cater to the needs of training on
Organizational procedures, technical skills and human factors. Such plan shall be
submitted to Dy. Director, ESTD for finalization.
3.8.2.6. Records
List of Technicians / Senior Technicians provided by Dy. Directors production concerned

shall be maintained at Technical Training, for following trades / specialties:
• Airframe, Engine, Radio, Electrical and Instrument systems of aircraft

• Aircraft components
• Sheet metal, machining process, cabin / interior maintenance, painting process.
3.8.2.7. Approved Inspector/ Maintainer (Aircraft Component Maintenance)
Approved Inspector/Maintainer performing inspection on aircraft components at piece-

part level during component maintenance at shop shall be issued with “Inspection
Permit/Company Approval / Authorization” by QA Chief. Such permit shall authorize
Approved Inspector to issue “Aircraft Part Inspection Tag” for aircraft component found
serviceable and appropriate for Next Higher Assembly (NHA).
Such personnel shall be trained on systems within their scope of authorization and
Organizational procedures. Records of such approved inspectors shall be maintained by
QA.

PROCEDURES
3.8.2.8. Technicians on Contract
Before induction of Technicians on contract, their qualification and capability shall be

accessed through assessment of technical qualification. Only after completion of
Organizational procedures, basic aircraft trade training and basic human factors training,
such technicians shall be allowed to work under supervision of authorized personnel.
Technician shall undergo On- the-Job Training (OJT) under the supervision of qualified
staff for six months.

PROCEDURES
3.9 Aircraft / Aircraft component Maintenance Tasks Exemption Process Control
3.9.1 Purpose
To define NAC Engineering & Maintenance policies regarding exemption related to

maintenance tasks on aircraft / aircraft components.
3.9.2 Procedure
3.9.2.1 General
Aircraft / aircraft component maintenance task exemption process is understood as

method, where time extensions from maintenance schedule and / or deviation from
manufacturer instructions become necessary. Such situation may arise due to lack of
material, manpower; aircraft availability etc and approval of exemption from CAA Nepal
shall be required.
However, any permitted variation from an aircraft maintenance program or specified

maintenance task as given in maintenance manuals or other appropriate maintenance
documents, in either the content of the task or the period / frequency at which it is
scheduled to be accomplished will be applied with the consent of maintenance manager. If
such variation is applied, it is to be recorded in relevant work order or in Technical log by
certifying staff.
Process for exemption of deviation from an aircraft technical standard or maintenance
procedure shall be applied when maintenance personnel are unable to comply with a
particular requirement or to comply through method different from one prescribed in the
relevant maintenance data. In this context, it shall refer to deviation from approved
maintenance standard.
Existence of a procedure for obtaining exemption from CAA, Nepal, as prescribed in this
chapter is not a reason for applying for any change of maintenance instructions without
prior notice of the manufacturer’s instructions. Furthermore, this exemption procedure
does not allow modification of engineering design as well.
3.9.2.2 Maintenance Task Exemption Process
Aircraft / aircraft component shall be released to service after completion of all required
maintenance / defect rectification according to maintenance data (Aircraft Maintenance
Schedule, Service Bulletins etc.) and applicable mandatory requirements.
Before submitting application for exemption, Dy. Director Production concerned shall
ensure that all efforts to resolve the problem have been exhausted and dispatch of aircraft

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is difficult due to certain justifiable constraints. Constraints may be due to impracticality

of performing maintenance task due to lack of tools, spare, manpower or other constraints
of same nature. However, no exemption is possible to mandatory requirements.
Request for maintenance task exemption shall be generated by Dy. Director Production
concerned on prescribed form for initial validation of Dy. Director ESTD. However, for
exemption related to deviation from Maintenance instruction, validation of modified
instruction shall be obtained from the manufacturer.
QA Chief shall assess and if found justified, request shall be submitted to the CAA, Nepal
for approval. Prior to submission, following shall be verified:
• Significance of deviation and justification provided

• Completeness of request
• Attached documents
Upon receipt of approval from CAA, Nepal, QA Chief shall intimate Director Engineering &
Maintenance, ensuring that the exemption is exercised in accordance with the scope /
limitation of approval. Certifying staff shall be responsible to record any such exemption
and approval reference in particular Certificate of Release to Service.
3.9.2.3 Maintenance Task Exemption Process made on behalf of a Customer
Whenever, an exemption for any maintenance task deviation is required on customer

aircraft, customer shall be contacted to obtain such exemption from the authority of state
of aircraft registration.

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3.10 Concession Control for Deviation from Organizations’ Procedures
3.10.1 Purpose
To define NAC Engineering & Maintenance policies regarding concession control for
deviations from Organizations’ procedures.
3.10.2 Procedure
3.10.2.1 General
Deviation from Organizational procedure is defined as process / task not covered by any
procedure or beyond any limit as described in CAMMOE. Prior concession must be
obtained for any such deviation from Organizational procedures.
Permanent deviation from existing procedures shall initiate an amendment of the subject
in the Organizational procedures. Amendment in the CAMMOE shall be processed as per
CAMMOE Chapter 1.11.
Temporary deviation shall be documented clearly stating the reason and duly signed by
the initiator. The intent of the original instruction must be maintained.
3.10.2.2 Concession Control
Through Dy. Director ESTD, Dy. Director, Production concerned shall send a written
request for concession for deviation to QA Chief. In case of urgent need, request may be
sent through e-mail / telephone; however initiator shall legalized such concession within
next two days.
Quality Manager shall assess deviation (identification, justification and reference to

explanatory documentation). If deviation found justified, request shall be forwarded to
CAA, Nepal with recommendations for approval. Deviation shall be notified to the CAA,
Nepal with request for concession along with all pertinent information.
Concession granted by CAA, Nepal shall be formalized by QA Chief. Feedback shall be sent
to the initiator and original copy of concession shall be archived by QA.
QA Chief shall control an alternate action or procedure, while concession for deviation
from CAMMOE procedures being applied.

PROCEDURES
3.11 Qualification Procedure for Specialized Activities such as NDT
3.11.1 Purpose
To define NAC Engineering & Maintenance policies regarding management of training,

qualification and authorizations for specialized services (NDT)
3.11.2 Procedure
3.11.2.1 General
Following are the Non-Destructive Testing techniques being utilized within the
Organization:
(1) MPI – Magnetic Particle Inspection
(2) ET – Eddy Current Testing
(3) PT – Dye Penetrant Testing
NOTE: Borescope & delamination Coin Tapping are Non Destructive Inspection rather
Non Destructive Testing, so these Inspections are not listed herein in this Chapter.
NAC Engineering & Maintenance shall not perform NDT as a particular task on customer
aircraft / aircraft component unless required by maintenance schedule of / or by
customer. NDT shall only be performed on aircraft / aircraft components maintained by
NAC.NDT Tasks may be contracted out to any vendor / MRO approved by CAA, Nepal or
NCAR Part – 145 / EASA Part – 145 AMO.
3.11.2.2 Qualification and Approval of NDT Personnel
Qualification of NDT personnel shall be based on standard set by or accepted by CAA,

Nepal and qualification level of NDT personnel shall be limited to:
(1) Level I - Operative
(2) Level II - Supervisor
Penetrant Testing may be carried out or checked by certifying staff holding Cat B1
authorization along with appropriate NDT approval. QA Chief shall duly approve detailed
procedure for NDT training, qualification and authorization, based on standards
recognized by CAA, Nepal, which may be either or combination of ASTN, PCN or EN4179.

PROCEDURES
3.11.2.3 Training Requirements
Candidates for Level 1 / Level 2 shall complete adequate training to become familiar with
principles / practices of applicable test techniques and Organizational procedures. Dy.
Director ESTD shall manage all trainings for qualification, re-qualification as per
organizational procedures. Classroom training shall be provided with practical training.
NDT personnel shall be trained for issuance of Certificate of Level I & Level II. Certificate
provided upon completion of training shall be recorded.
Competence assessment of NDT personnel shall be conducted to ensure their

performance of specialized job / tasks. Such evaluation shall be made on the basis of
written examination and result shall be recorded in the individual file. NDT shall be
conducted in accordance with documents e.g., NDT Manuals, Standard Practice Manuals,
Service Letters etc.
Personnel not performing NDT for more than 6 months shall be re-qualified on that
particular technique. Revalidation of NDT authorization shall be based on outcome of
assessment. Re-qualification shall be required at every 3 years of interval, whereas
validation of authorization shall be based on annual vision test performed and certified by
NAC's Registered Medical Practitioner.
3.11.2.4 Welding Personnel
Reserved
3.11.2.5 Records
All qualification and authorization files of individual NDT personnel shall be controlled
and maintained by QA
3.11.2.6 Contractual Staff (Specialized Tasks)
NDT personnel for specialized tasks may be employed on contract. Criteria granting an
authorization for test remain the same as explained above.
Prior to issuance of NDT Authorization, candidate’s qualification / competence shall be

assessed. Copies of technical qualifications and written examination / interview shall be
archived. Candidate shall also be trained on Organizational procedures.

PROCEDURES
3.12 Control of Manufacturers’ and/or Other Approved Maintenance Organization's

Working Teams
3.12.1 Purpose
To define NAC Engineers & Maintenance policies regarding major repair / modification
being performed by technical team from Original Equipment Manufacturer (OEM) /
Approved Maintenance Organization at NAC Maintenance facilities.
3.12.2 Procedure
3.12.2.1 General
For any major repair, including modification on aircraft / aircraft component, Dy. Director
ESTD shall contact particular maintenance Organization. A comprehensive agreement
shall be established between NAC and Service Provider- Approved Maintenance
Organization / OEM mentioning details of required repair / modification.
3.12.2.2 Handling of In-House Maintenance
Dy. Director ESTD shall arrange all necessary for provisioning of applicable maintenance
data. Dy. Director Production concerned shall ensure necessary arrangements regarding
access to adequate facilities, availability of appropriate logistic support and provisioning
of skilled workforce in the working team for particular task. Working team shall control
access to documentation, stores and records. However for more information they may
have to contact Dy. Director ESTD.
Dy. Director Production concerned shall co-ordinate with working team for effective
accomplishment of maintenance task and completion of maintenance records. All tasks
shall be recorded on Task Cards / Worksheets by concerned team and record shall be
controlled as per Organizational procedures. Dy. Director ESTD shall verify maintenance
according to the Work Order.
Upon completion of such repair / modification / maintenance task, a report shall be

generated by working team in the form of “Certificate of Compliance” and Certifying Staff
shall issue a Certificate of Release to Service / NCAR Form 1 for particular task.
QA Chief shall ensure that working team is authorized to issue Certificate of Release to
Service / NCAR Form 1, otherwise appropriate Certifying staff from organization shall be
nominated to issue Certificate of Release to Service / NCAR Form 1 for particular aircraft /
aircraft component after working team has signed the work completion.

PROCEDURES
3.12.2.3 Procedure for acceptance of Foreign certifying staffs and contracted certifying staffs
Before accepting Foreign License Holders he/she shall fulfill the following criteria’s;
 For Long Term Authorization(more than 12 months)
1. age must not be less than 21
2. The person shall hold a type rated issued under the country’s National regulations
in compliance with ICAO Annex 1. License issued in favor of them must be valid.
3. The scope of work of the person shall not exceed the scope of work defined by the
National license/certifying staff authorization.
4. Has sufficient knowledge of language of the technical documentation and

procedures for the maintenance of the aircraft and aircraft component for which
they are certifying.
5. The person shall demonstrate he has received human factor training,

familiarization training on NCAR-145 and CAMMOE. QM shall organize such
training to foreign license holder when required.
6. Show six months experience for the similar type of job in the preceding 24
months.
7. Show the Medical Certificate for fitness.
8. Continuing Airworthiness Department shall coordinate with foreign certifying

staff or AMO to fulfill these requirements for the acceptance and forward it to
Quality Assurance. AMO manager will also track the validity of Visa, Passports and
security clearance of foreign certifying staffs. Quality Assurance Manager will
arrange NCAR and CAMMOE familiarization course and other necessary training
for the foreign certifying staffs from approved instructor.
9. Foreign certifying staff must clear the NCAR exam for continuing service after 12
month in contract.

PROCEDURES
 For Short Term/one off Authorization
1. The person shall hold a type rated issued under the country’s National regulations
in compliance with ICAO Annex 1. License issued in favor of them must be valid.
2. The scope of work of the person shall not exceed the scope of work defined by the
National license/certifying staff authorization.
3. Should have familiarization training on NCAR-145 and CAMMOE.
 Certification and controlling procedure for foreign certifying staffs
Authorization for foreign certifying staffs from non-approved MRO should fulfill the
above mentioned criteria. Quality Manager will examine all criteria including experience
before allowing them to do major maintenance. All the documents with above criteria will
be forwarded to CAA Nepal for approval. After receiving the authority from CAA Nepal,
Quality Assurance will then issue certification authorization after successful completion
of his oral assessment/examination. Areas of certification privileges shall be mentioned in
his authorization. After issuing the certification Authorization, he /she can exercise the
privileges as per CAMMOE chapter 2. Certificate of authorization will be recorded in
personnel file maintained by QA as other NAC authorization holder.

PROCEDURES
3.13 Human Factors Training Procedures
3.13.1 Purpose
To define NAC Engineering & Maintenance policies regarding the human factors training
for all personnel related to NCAR Part – 145 Approval.
3.13.2 Procedure
3.13.2.1 General
As per SHELL Model, Human factors is study of interaction between Human and
Procedure, Human and machine, Human and Environment, Human & Human, Human &
factors like stress, Knowledge etc. in order to seek safe interface between human and
other system components by proper consideration of human performance. Human
performance shall be integrated within the framework of comprehensive procedures.
Human performance is defined as capabilities / limitations of an individual beyond which
it might have negative impact on safety, airworthiness and efficiency during maintenance
activities.
In addition to required knowledge and competence of particular task, all maintenance

personnel shall be trained to understand how human factors may influence on
performance of their assigned activities. So each individual shall be given initial human
factors training to capture and reduce human related maintenance errors. All personnel
working in the Organization shall receive human factors continuation training at each two
years interval. This continuation training shall capture the entire syllabus laid down in
NCAR GM145.A.30.
3.13.2.2 Human Factors Initial Training
Dy. Director, ESTD shall develop and plan for Human Factors Training to ensure that all
personnel receive such initial and continuation training relevant to their function within
the Organization. Personnel being recruited shall be assessed for training need to meet
Part – 145 human factors training standard. The duration of Human Factor for initial
training will be of 18 hours.
Initial human factors training shall cover all topics of training syllabus approved by CAA,
Nepal as dedicated course. Human Factors Training shall be aimed to optimize human
performance for reducing human errors and discouraging procedure violations. Dy.
Director ESTD shall submit developed training syllabus according to job roles to QA Chief
for approval. Contents and duration of initial human factor course shall also include
particular nature of work for each function within the Organization. In coordination with

PROCEDURES
Dy. Director concerned, Dy. Director ESTD shall conduct each session of training in group
in accordance with nature of work. Upon completion of each session, certificates shall be
issued to all attendees. Dy. Director ESTD shall archive all training records and each copy
of that of certifying staff shall be submitted to QA. Human factor training syllabus is as per
NCAR GM 145.A.30e.
3.13.2.3 Human Factors Continuation Training
Human factors continuation training shall be managed with intent that personnel remain
current on human factors and feedback on human factors issues is collected through such
trainings. In order to identify and mitigate human factor issues, Dy. Director ESTD shall
receive all information on human errors in maintenance through following documents:
• Maintenance Error Reports (ref CAMOE Chapter 2.25 for details)
• Accident / Incident / Defect Reports (ref CAMOE Chapter 2.18 & L2.3 for details)
• Quality Audit Reports (ref CAMOE Chapter 3.3 for details)
• Corrective Action Request raised during aircraft / component spot check / REM
Inspection
Dy. Director ESTD shall analyze and receive information regarding discovered errors /
findings and practical problems to finalize contents and duration of continuation trainings
with approval from QA Chief.
The targeted personnel who engage in NAC Maintenance and Quality Assurance are
mainly:
(1) Certifying personnel line maintenance & component
(2) Quality Engineers
(3) Engineering Management Personnel
(4) Engineering support Staff, Technicians/Mechanics
(5) Ground Equipment Operators
The recurrent Human Factor training shall be provided to the above listing personnel at
two years interval. The duration of Human Factor continuation training course will be of 6
hours.
Continuation training shall be interactive in nature and Dy. Director ESTD shall be
responsible to conduct such continuation training & compile feedback collected during

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training. Issues related to facilities, equipment, human resources etc shall be identified by
Dy. Director ESTD in consultation with QA Chief.
Recommendation for corrective / preventive action shall then be submitted to the

Director Engineering & Maintenance.
Dy. Director ESTD shall manage human factors recurrent training, through nominated
human factors trainers. Curriculum shall be finalized prior to each training session.
Records of trainings shall be archived by Dy. Director Technical Training and copies of
that of authorized personnel shall also be submitted to QA. QA shall monitor the Human
Factor Training. In addition to recurrent training, the Organization shall use following
means to enhance awareness among all personnel in Organization:
(a) Quality Alerts / Notices / Advisories
Quality alert is issued by Quality Chief against deviation from a regulation or

procedure directly affecting safety of personnel, equipment or facilities. Such
deviation may be found during maintenance of aircraft / aircraft components,
quality audits, spot checks or REM inspections. Personnel working at all levels
within the Organization are equally responsible for reporting of any deviation. Strict
adherence to issued instructions is mandatory to all concerned.
Quality Advisories / Notices are issued when there is neither any standard nor a
procedure on the subject nor is the issue considered as critical to draw attention of
personnel for safety and quality improvement within the Organization. Contents of
Quality Advisories / Notices shall be formulated into Organizational procedure.
Deviation from regulation or procedure shall be reported to QA through Dy. Director

concerned for review of significance and detailed of the observation. Whenever
standard or procedure is unavailable, Quality Assurance Chief shall issue Quality
Advisories / Notices. Quality Advisories or Quality Notices shall be issued as per
distribution list maintained by QA. Quality alerts / Notices / Advisories shall be
disseminated through re-current trainings. Dy. Director concerned shall be
responsible to ensure through spot checks, that personnel working within the
division are complying with the issued instructions.
QA shall review all Quality Advisories / Notices for incorporation in Organizational

procedures within due course of time. Upon inclusion of such Quality Advisories /
Notices in Organizational procedures (CAMMOE) and approval from CAA, Nepal
shall be stemmed “withdrawn” and archived for future reference by QA.

PROCEDURES
a) Human Factors Bulletins
Human factors bulletin is published to focus on maintenance errors due to human

factors, malpractices and Organizational culture.
Main objective of bulletin is to pass on information regarding experiences, recorded

and categorized as human errors within the Organizations as well as from other
sources. Human factor bulletin published by Dy. Director ESTD on quarterly basis is
distributed to all maintenance personnel. Bulletins and relevant correspondences
are archived by Dy. Director ESTD for records.
3.13.2.4 Requirement of Instructor/Trainer for Human Factor Initial and Continuation Training
1. Must have graduate in Engineering as an academic qualification.
2. Must have 5 (five) years’ experience in aviation field.
3. Must have training of trainers (TOT).
4. Must have undergone initial Human Factor training course.
5. Must possess good presentation skill.
6. Must have capability of identifying and capturing the human factor related issues.
After necessary assessment and evaluation of applicant’s qualification, experience and

skill, Quality Manager shall provide authorization/approval of Human Factor
Instructor/trainer.

PROCEDURES
3.14 Competence Assessment of Personnel
3.14.1 Purpose
To define NAC Engineering & Maintenance policies regarding competence assessment of

management personnel, quality assurance personnel and certifying staff.
3.14.2 Procedure
3.14.2.1 General
Performance appraisal for all personnel with respect to their duties and responsibilities
shall be carried out on yearly basis. However the competence assessment of Quality
Assurance personnel and Certifying staff with respect to their specific functions / tasks
shall be carried out during the process of issuance / revalidation of relevant
Authorizations. The competence assessment shall be performed on following principles:
• Knowledge of Organizational procedures laid down in CAMMOE and other associate

procedures / documents.
• Awareness of regulations / requirements of ICAO, NCAR and ability to fulfill their

obligations for compliance in the Organization
• Comprehension of human performance limitations and human factors leading to

maintenance errors during aircraft / aircraft maintenance.
3.14.2.2 Assessment of Management Personnel
Credential of individual shall be submitted for initial assessment to CAA, Nepal prior to
approval as management personnel. Performance appraisal of management personnel
shall establish competence on the followings:
• Comprehension on technical issues with competence to resolve all procedural and

technical complications falling under his responsibilities.
• Managerial skills including leadership qualities and ability to motivate teams whilst
practicing good human factor principles.
• Understanding the application of modern quality concepts in the Organization.
• Ability to ensure that all required maintenance is performed IAW maintenance data
and when inability to perform / complete a particular task is evident, problem shall
be reported to QA for appropriate action.

PROCEDURES
• Comprehension of Supervision also performing maintenance tasks, that such task

must not be undertaken when incompatible with any management responsibility.
3.14.2.3 Assessment of Certifying Staff
Quality Manager shall review competence assessment of each nominated individual for
relevant certifying duties from Engineering & Maintenance (ref CAMMOE Chapter 3.4 for
details), prior to issuance, extension or revalidation of Certification Authorizations.
Following shall be the criteria for such assessment:
• Ability to perform certification, comprehension of scope of Certification

Authorization and compliance of Organizational procedures pertaining to the use of
maintenance data, tooling and completion of maintenance records.
• Ability to interpret and comply with instructions laid down in maintenance data
when maintenance staff needs to be guided for a particular task.
• Comprehension of relevant aviation technology and knowledge of responsibilities to

keep abreast with new technological development.
• Aptitude to determine whether an aircraft / aircraft component is ready to release

to service or not and understand procedures whilst issuing applicable release
certificate (CRS, NCAR Form 1).
Assessment shall also determine, whether over a period certifying staff is adequately
exposed to intended maintenance work or not.
3.14.2.4 Assessment of Quality Assurance Personnel
It shall be ensured that Quality Engineers shall have technical qualifications for objectivity
(ref CAMMOE Chapter 3.6 & 3.7 for details). Quality Assurance personnel shall be assessed
for competence upon selection and issuance / revalidation of relevant authorizations by
QA Chief.
Quality Manager shall perform competence assessment of Quality Assurance personnel.

Quality Assurance Engineers / Inspectors shall be able to understand and monitor
compliance with NCAR Part – 145 requirements, identifying non-compliance in an
effective / timely manner.
During assessment, it shall also be determined that Quality Assurance personnel possess
skills / aptitude, analytical approach and specific knowledge of aviation legislation, quality
standards, maintenance processes, computer applications etc.

PROCEDURES
3.14.2.5 Assessment of Planners
Competence of all personnel involved in aircraft maintenance planning shall be assessed

by “On the Job” evaluation by Dy. Director Maintenance Planning. Dy. Director
Maintenance Planning shall also ensure that job descriptions for each job role within the
selection have been developed and personnel are provided with initial & recurrent
training for continued competence.
Organizational procedures training for particular role in the Organization shall also be
provided to all personnel. An individual may be permitted for unsupervised work after
successfully completion of required level of competence by Dy. Director Maintenance
Planning. Competency assessment shall be performed by assessment board to establish a
ability of planning staff to interpret maintenance requirement into maintenance task and
understanding that they are not authorized to deviate from maintenance data.
3.14.2.6 Assessment of Specialized Service Staffs
Competence of all personnel involved in aircraft maintenance planning shall be assessed

by “On the Job” evaluation by Dy. Director Engineering Services. Dy. Director Engineering
Services shall also ensure that job descriptions for each job role within the selection have
been developed and personnel are provided with initial & recurrent training for continued
competence.
Organizational procedures training for particular role in the Organization shall also be
provided to all personnel. An individual may be permitted for unsupervised work after
successfully completion of required level of competence by Dy. Director Engineering
Services. Competency assessment shall be performed by assessment board to Specialized
services staff shall be able to perform specialized maintenance activity to standard
specified in maintenance data and understanding that they shall inform and wait
instructions from supervisor in case where completion of such activity is not possible in
accordance with maintenance data.
3.14.2.7 Assessment Records
All authorization issued with a unique numbers that will be tracked for validity and scope
of authorization. A copy of authorization will be retained on the personal file of the staff.
Quality Manager will control the system and procedures that are followed for issuing
authorization/ approval. All assessment records will be maintained till the time the
employee is working with Nepal Airlines and thereafter for a period of one year.

PROCEDURES
3.15 Safety Management System
3.15.1 Purpose
To define NAC Engineering & Maintenance Policies for implement of Safety Management
System to comply with NCAR 145.A.65 (d) requirements.
3.15.2 Safety Policy
See next page

PROCEDURES

PROCEDURES
3.15.3 Procedure
3.15.3.1 General
Safety Management System (SMS) is a systematic, explicit and proactive process for
managing safety that integrates operations and technical systems with financial and
human resources management to achieve safe operations with as low as reasonably
practicable risk.
In Continuing Airworthiness and Maintenance, Safety Management System works to

achieve following safety objectives: (edit the points... show how exactly they work?)
 Identifies safety hazards
 Assesses the impact of these safety hazards and mitigates the risks
 Ensures that remedial action necessary to maintain an acceptable level of safety is

implemented
 Provides for continuous monitoring and regular assessment of safety level achieved,
and
 Aims to make continuous improvement of the overall level of safety
The SMS Manual assists all departments in achieving a high standard of safety in the
organization’s work and allows QA&FS to further refine and improve corporation’s safety
program.
Note: NAC has developed a SMS manual (SMSM) which is approved by CAAN. Refer to
company SMS manual for further guidance and implementation.
3.15.3.2 Management commitment to, and responsibility for, safety risk management
NAC Managing Director has signed “Safety Policy Statement” to ensure efficacy and
efficiency of corporation’s Safety Management System. The corporation has developed
management teams for insuring that the safety responsibility is discharged through the
operation of dedicated organizational system that incorporates the necessary safety risk
controls.
For further reference and detailed description, refer SMSM 3.1.1.

PROCEDURES
3.15.3.3 Safety accountabilities of managers (senior management)
In addition to the specific responsibilities for the operation of the department/functional

unit, senior management or key corporation personnel have safety accountabilities and
responsibilities.
For accountabilities and responsibilities of senior management personnel, refer to SMSM

3.3.
3.15.3.4 Key personnel
Key management personnel who are responsible for implementation of safety

management system in their respective departments/functional units are identified.
For the full list of key personnel, refer SMSM 3.2.3.
3.15.3.5 SMS implementation Plan
NAC has already implemented SMS system throughout the organization. SMS has been
implemented on phase-wise basis. SMS has been effective from date.
For detailed phase-wise description, refer SMSM 8.
3.15.3.6 Emergency response plan
NAC has developed and maintained a common system for the management of emergency
response/contingency plan. NAC has developed an Emergency Response and Crisis
Management Manual (ERCMM) to provide common system in the management of
emergencies and crisis. This manual specifies the procedure to be carried out in case of
any emergency situation and roles and responsibilities of Nepal Airlines Emergency
Response Team, security, chief Team, Security, Chief Station Manager and other officials in
each emergency situation.
The objectives of the developed emergency response plan are:
 Delegation of emergency authority.
 Assignment of emergency responsibilities.
 Coordination of emergency efforts internally and with external parties.
 Orderly and efficient transition from normal to emergency operations.

PROCEDURES
 Safe continuation of operations or return to normal operations as soon as possible.
 Proactive identification of all possible emergency events/ scenarios and their

corresponding mitigation actions.
 Planned and coordinated actions to ensure the risks attributable to a major safety
event can be managed and minimized.
 Compliance with relevant local, national and international law.
 Cooperation with local, regional, national authorities, agencies.
 Care for victims, family members and staff involved with the emergency.
 Compliance of Policy Statement from the Managing Director.
For detailed information, refer ERCMM.
3.15.3.7 Safety Risk Management
a) Hazard Identification
Risks cannot be totally eliminated and the implementation of risk management process is
critical to an effective safety management program. Hazard identification is part of the
risk management process. Hazard identification is the first step in safety management
process and it includes collecting, recording, acting on and generating feedback about
hazards and safety risks in operations and maintenance.
NAC’s hazard identification processes are based on combination of reactive, proactive and
predictive methods of safety data collection through investigation of incidents and
accidents, voluntary and mandatory reporting systems, safety audits, safety surveys, and
safety data capture system. The hazard identification process takes place with non-
punitive and just safety culture within the organization. Following are some examples of
hazards:
 Operations: Unfamiliar phraseology, inclement weather, birds in take-off path,

heavy traffic, unfamiliar airports, high terrain around airport, new on-board
equipment, cabin configuration, Flight Time Limitations (FTL), recurring defects,
etc.

PROCEDURES
 Aircraft/Workshop Maintenance: Fuel vapor from open wing tanks, discrepant

test equipment, ambiguous work instructions improper shift handover procedure,
inadequate training/ resources/ capabilities, improper material/ equipment
handling, etc.
For more detailed process of hazard identification and risk management, refer SMSM 4.4.
b) Safety Risk Assessment and Mitigation
The risk assessment determines the level of risk based on two factors - the probability of
the occurrence and the severity of the consequences. The more severe the consequences
of an accident the probability of its occurrence must be lowered for the risk to be
acceptable. Conversely, accidents whose consequences are less severe and likelihood of
occurrence is higher may be acceptable. Using this concept as a baseline, design limits are
defined.
Risk mitigation is the process of implementing actions of defenses to eliminate or reduce

the probability or severity of risks associated with hazards. The basic defenses employed
in our organization are technology, training and procedures. Three basic strategies for
safety risk control/mitigation are applied which are: Avoidance, Reduction and
Segregation of Exposure.
For detailed safety risk assessment and mitigation process and strategies, refer SMSM 4.5
and SMSM 4.6.
3.15.3.8 Safety Assurance
Safety assurance provides the confidence of performance and effectiveness of SMS. The
organization monitors, measures and evaluates the effectiveness of SMS through formal
safety review process.
The organization frequently experiences temporary and permanent changes due to

expansion, contraction, changes to existing systems, equipment, programs, products and
services and introduction of new equipment or procedures. Hazards may inadvertently be
introduced into an operation whenever such changes occur. Whenever there are any such
changes, the safety manager with the help of Safety Action Group shall identify new
hazards, assess the impacts of changes and develop safety risk mitigation strategies.
For detailed safety assurance procedure, refer SMSM Chapter 5.

PROCEDURES
3.15.3.9 Safety Promotion in the workforce
It is the responsibility of QA&FS to promote the growth of a positive safety culture. SMS
training, safety meetings, seminars, etc. are used as a medium to communicate and
promote the safety policy, safety goals, safety objectives, and safety standards.
For further information on the safety promotion in the workforce, refer SMSM Chapter 6.

CONTINUING
AIRWORTHINESS
MANAGEMENT
MAINTENANCE
ORGANIZATION
EXPOSITION
(CAMMOE)
PART 4: CONTRACTED OPERATORS
MAINTENANCE ORGANISATION EXPOSITION (CAMMOE)
4.1 Contracted Operators
4.1.1 Purpose
To define NAC policies regarding maintenance and release to service of aircraft / aircraft
component on behalf of the contracted operators.
4.1.2 Procedure
4.1.2.1 General
NAC Engineering & Maintenance shall maintain and release to service aircraft / aircraft
components on behalf of contracted operators. In contracts, operators shall clearly define
limitation for any maintenance task, especially for pre-flight inspection, airworthiness of
aircraft and serviceability of both operational and emergency equipment.
4.1.2.2 Maintenance Contracts
Dy. Director, ESSD in supervision of Director Engineering & Maintenance shall manage
contracts with contracted operators for all technical aspects. Contracts shall be
formulated in accordance with NCAR Part – 145 containing following information:
• List of Maintenance tasks

• Applicable Maintenance Data
• Aircraft type and / or identification of parts
• Records to be submitted to operator
• Specific procedure & Provisioning of maintenance data, components / material,
work order, maintenance program, defect rectification, CRS, review of SBs etc.
Contracted maintenance tasks shall never exceed NCAR Part – 145 Approved scopes of
Work and Capability (ref: CAMMOE Chapter 1.9 for details). Technical contents of each
contract shall be made available to CAA, Nepal, if deemed necessary.
4.1.2.3 List of Contracted Operators
Dy. Director, ESSD shall maintain a list of contracted operators providing following
information for each operator:
• Name of the operator

• Location & Address
• Type of equipment under contract
• Level of work to be performed

• Period of contract
• Specification of each contract.
Dy. Director ESSD shall also maintain individual files of each operator for the purpose of
records. Records shall be archived at least two years from expiration of contract.

4.2 Operator Procedure and Paperwork
4.2.1 Purpose
To define NAC Engineering & Maintenance policies regarding documentation and

procedure to be followed for maintenance performed on the operators’ aircraft / aircraft
components other than NAC.
4.2.2 Procedure
4.2.2.1 General
NAC shall perform maintenance on operator’s aircraft / aircraft components as per

operators’ maintenance program. All maintenance tasks shall be performed in accordance
with maintenance data applicable or provided by operator as stipulated in the contract.
All organizational procedures defined in this MOE shall be complied with while
accomplishing maintenance tasks for contracted operators.
4.2.2.2 Documentation
Dy. Director ESSD shall generate outside party Work Order, whenever request for
maintenance on aircraft / aircraft component is received from contracted operator /
customer. Such Work Order shall contain details of maintenance tasks to be performed
and reference of applicable maintenance data to be utilized.
Dy. Director ESSD shall coordinate with Dy. Director Technical Library / Records /
Technical Services for verification of status of maintenance data. Upon confirmation,
operator / customer shall be requested to handover aircraft / aircraft component for
required maintenance.
Certifying staff holding appropriate certification authorization shall issue the aircraft
Certificate of Release to Service on Aircraft Technical Logbook or NCAR Form 1 for
component, in accordance with Operator work / Repair Order and Organizational
procedures.
For base maintenance activities, task completion and release certificates are recorded on
the Organizational recording document, such as task / work cards, etc.
For line maintenance activities contracted operator may request to use their recording
system, such as their Aircraft Technical Logbook.

4.3 Operator Record Completion
Dy. Director, ESTD must retain a copy of issued Certificate of Release to Service providing
original to operator / customer.
Documents mentioned in MOE Chapter 2.17 shall be provided to customer and shall
include:
(1) Status of accomplished ADs / SBs during maintenance of aircraft / aircraft

components.
(2) Details of current modifications / repairs with substantiating data to support

compliance with Airworthiness requirements including:
• Compliance program
• Master Drawing List, production drawings, installation instruction etc.
• Engineering reports (static strength, fatigue, damage tolerance etc)
• Weigh & Balance change
• Ground or / and flight test report
• Maintenance manual supplements
• Maintenance program changes / instructions for continued Airworthiness
• Aircraft Flight Manual Supplement.
4.3.1 Records Retention
NAC Engineering & Maintenance shall keep all data related to:
• Aircraft / Aircraft component Serial Number.
• Aircraft / Aircraft components life (hours, cycles, landings, calendar as

applicable)
• Status of all life-limited parts
Records of the customers’ aircraft / aircraft maintenance shall be archived separately

from other records. However procedure outlined in MOE Chapter 2.14 shall remain
applicable. Copies of all detailed maintenance records and associated maintenance data
shall be retained by Technical Records for at least two years from releasing date of
particular aircraft / aircraft component.

All such records shall be secured against fire, flood and theft. Record keeping area shall
have restricted / authorized access for security reason.
Upon cease of maintenance activities, Dy. Director Technical Record shall dispatch such
retained maintenance records to last operator / customer through Dy. Director ESSD. If
operator / customer are not traceable, CAA, Nepal shall be informed and wait for their
response for management of such records.
For records kept in a computer database (Ref MOE Chapter 2.21), the Organization shall
have at least one backup system.
In case of loss of a record and failed to retrieve from backup, QA Chief shall nominate a
team for investigation of the loss. Conclusive loss statement shall be issued by QA Chief.
Such records shall be recovered in consultation with operator / customer and record shall
be submitted to competent authority for their acceptance.

CONTINUING
AIRWORTHINESS
MANAGEMENT
MAINTENANCE
ORGANIZATION
EXPOSITION
(CAMMOE)
PART 5: APPENDICES
PART 5: APPENDICES
5.1 Appendices
5.1.1 Purpose
To define NAC Engineering & Maintenance policies regarding management of list of

documents / forms used within the Organization and sample of forms in maintenance
CAMMOE.
5.1.2 Procedure
5.1.2.1 General
Documents / forms are used during maintenance / support activities and issuance of CRS
/ authorized release certificate for aircraft / aircraft components.
5.1.2.2 Forms Management
Need for document / form shall be generated by Dy. Director concerned, such document /
form with justification shall be submitted to Quality Manager for assessment and
finalization. Once document / form is finalized shall bear unique form number and shall be
submitted to QA Chief for approval.
Upon approval, Quality Manager shall update relevant Inspection Procedure Manual and
distribute approved copy to Technical Library for printing and distributing to all
concerned.
It is the responsibility of Dy. Director concerned to communicate for new document /

form within the division / section with instructions to dispose obsolete ones. Personnel
shall be trained, if necessary for use of revised document / form through recurrent
training.

qe-ed Nepat
Wff9'Airlines CONTINUING ATRWORTHINESS MANAGEMENT
PART 5: APPENDTCES
5.1.3 List of Documents / Forms

Following are the Technical Form being used in the Organization.
s/N Form Number Form Description Reference

1 NAC/QA /00L Rev.01 Aircraft Certificate of Release to ServG
2 NAC/QA /002 Rev.00 Authorized Release Certificate ICAAN F".* 1)
3 NAC/QA /003 Rev.00 Certifying / support staff Assessment Form
4 NAC/QA /004 Rev.00 Authorizati on Certifi cate
4,L NAC/QA /004 Rev.00 Components /T ools /Equipment maintenarrce

& others Inspection Authorization
5 NAC/QA /005 Rev.00 Internal Occurrence Report

6 NAC/QA /006 Rev.00 Serviceable Tag
7 NAC/QA /007 Rev.00 Unserviceable Tag
I NACIQA /008 Rev.00 @

9 NAC/QA /009 Rev.00 Purchase Order
10 NAC/QA /0L0 Rev.00 @

tt NAC/QA /01,7 Rev.00 AD/SB/SL Assessment Form
12 NAC/QA /lLz Rev.00 Acceptable Deferred Defect Log Book

-
13 NAC/QA/013NB Rev.01 Technical Log Page (TLPJ
13.1 NAC/QA/013TP Rev.O1 Technical Log Page (TLp)
1,4 NAC/QA /014 Rev.01 Cabin Log Book
15 NAC/QA /015 Rev.00

1,6 NAC/QA /016 Rev.00 Concession Form
17 NAC/QA /01,7 Rev.00
1B NAC/QA /01,8 Rev.00 List Certifying Staff
19 NAC/QA /01,9 Rev.00 Alternate tools & Equipment approvit f.orm
July 201,6
PART 5: APPENDICES
20 NAC/QA/020 Rev.00 Notification of Maintenance data

Inaccuracies & Ambiguity Reporting Form
21 NAC/QA/021 Rev.01 Maintenance Statement
22 NAC/QA/022 Rev.00 Maintenance Work Order
23 NAC/QA/023 Rev.00 Tools and Materials usage status form
24 NAC/QA/024 Rev.00 Defect Rectification Sheet

Wed N..pi,t
WAirlinrls CONTINUING AIRWORTHINESS MANAGEMENT
MAI NTENANCE O RGAN ISATION EXPOSITION
PART 5: APPENDICES (CAM MOE)
5.1'.4 List of Appendices to cAMMoE s.1(sampres)

l.
For scheduled Maintenance and Major

Modifications onry. Form No. NAC/eA/ool Rev.OI
CAAN Approval No: CAAN.I 4S.O1Z
Aircraft Type:
Aircraft Registration: 9N-
Serial Number:
Operator: Nepal Airlines Corp-ration
Work Order Number:
Maintenance Carried Out:
Location: KTM
Approved Maintenance S.neart"-prGrr,r,
n"f" Date of Completion:
Lic. Category
Full Name
rrrlr yytitt lrLAN,- la

aircraft/ air*aft component is considered ready
::t#lt"}o^:::::T:.the
Certificate lssued bv: for rerease to service-
Name & Signature: _
Certification Authorization:
Date:
Hours,
Valid for Time in Service:
Hours, or until
PART 5: APPENDICES
2. Authorized Release Certificate ( CAAN form 1)
Form No. : NAC/QA/002 Rev.00
1. 2. 3. Form Tracking Number

CIVIL AVIATION AUTHORITY OF
AUTHORISED RELEASE
NEPAL
CERTIFICATE
CAAN FORM 1
4. Approved Organization Name and Address: Nepal Airlines 5. Work order/Contract/ Invoice
Corporation, Engineering Department , TIA, PO Box No. 2653,
Kathmandu, Nepal
6. Item 7. Description 8. 9. 10. 11. 12. Status/Work
Part Eligibility* Qty. Serial/Batch
No No
13. Remarks
14. Certifies that the items identified above 19.  NCAR-145.50  Other regulation specified in block
were manufactured in conformity to: Release to 13
 approved design data and are in Service
condition for safe operation Certifies that unless otherwise specified in block 13, the
work identified in block12 and described in block 13,
 non-approved design data specified
was accomplished in accordance with NCAR Part-145
in block 13
and in respect to that work the items are considered
ready for release to service.
15. Authorized Signature 16. Approval/ 20. Authorized 21. Certificate/Approval
Authorization Number Signature Ref. No
17. Name 18. Date (d/m/y) 22. Name 23. Date (d/m/y)
CAAN Form 1 * Installer must cross-check eligibility with applicable
technical data *
PART 5: APPENDICES
3. Certifying / support staff Assessment Form:

QUALITY ASSURANCE
Form Number: NAC/QA/003 Rev.00
Approval Number: AMO/APP/02/2065
ASSESSMENT OF CERTIFYING/SUPPORT STAFF
Sub: Assessment Date: Place:
Initial/Re-issue Renewal Extension
1. Personal Details:
Name/Designation:
AMT License No:
CAAN
Authorization No:
2. Compliance check and on the job evaluation

REMARKS
a. Compliance check OK Not OK N/A
 Assessment of Qualification
 Relevant knowledge to technology and capability
 Continuation training
 Initial Human Factor Training
 Experience
 Organizational Procedure
b. On the job evaluation OK Not OK N/A
 Maintenance Data
 Relevant Task competency check
c. Facilities compatibility OK Not OK N/A
 Availability of tools/ equipment’s
 Serviceability of tools/ equipment’s
 Manuals status
Assessment Board Member
S/N Name Designation Signature
1.
2.
3.
4.
PART 5: APPENDICES
4. Authorization Certificate:
Form Number: NAC/QA/004 Rev.00
Company Approval No: AMO/APP/02/2065
AUTHORIZATION CERTIFICATE
The holder of this authorization meets the requirements of NCAR in respect of
company CAMMOE and is authorized to issue Part 145.A.50 Release to Service for this
organization in accordance with the details below.
NAME / STAFF ID NUMBER

CAAN LICENSE NUMBER
CAAN A UTHORIZATION NUMBER/S
QA AUTHORIZATION NUMBER ISSUE DATE:
CATEGORIES AND RATINGS:

CAT Aircraft Type SCOPE OF WORK
A&C DHC-6/300 As per the privileges of License issued by CAAN.
A&C B757-200 As per the privileges of License issued by CAAN.

Categories: A --- Airframe, C --- Engine, E --- Electrical, I --- Instrument, R --- Radio,
NOTE: Please refer the subsequent page for limitation details if any imposed on
utilizing your Authorization Privileges.
SIGNATURE OF CA HOLDER:
SIGNATURE OF QUALITY MANAGER:

OFFICE STAMP:
PERIODS OF VALIDITY FOR AIRCRAFT MAINTENANCE CERTIFICATION:
FROM TO SIGNATURE & FROM TO SIGNATURE &

STAMP OF STAMP OF OFFICIAL
OFFICIAL
PART 5: APPENDICES
5. Internal Occurrence Report
Form No. NAC/QA/05 Rev

00
INTERNAL TECHNICAL OCCURRENCE REPORT
Maintenance Division
Engineering Department
TIA, Kathmandu
E-mail: emd@nac.com.np NAC Occurrence Number: ONAC/
*)To be filled by Quality Assurance
Please complete this form and send it to the above address.
1. Reference Information:
Name of Reporting Person Position Telephone Fax
E-mail Signature / Authorization No. Date
Confidential ?
Yes
No
2. Occurrence Summary:
Occurrence Title:
Place: Time: Date: Aircraft Type Registration No. Detection Phase
Type of Occurrence:
Maintenance Repair
Unapproved Parts Fatigue
Human Factor Operational
Corrosion Not Determined
Other (Specify):
Page: 1 of 3
PART 5: APPENDICES
3. Details:
DESCRIPTION OF OCCURRENCE / MAINTENANCE ERROR:
If you consider this event to be a "Mandatory Occurrence" requiring immediate attention, tick box
REMEDIAL ACTION TAKEN:
Note: Please mention all details of Occurrence / defect in item no. 3 block.
4. Aircraft Information (if relevant)

Aircraft Manufacturer and Type/Model Aircraft Serial No. Aircraft Registration
Aircraft Usage Details:

Aircraft Total
Aircraft Total Time (hrs) Cycles
Since New
Since Overhaul
Since Inspection or Defect Found
5. Engine Information (if relevant)

Engine Model TC Holder Engine Serial No. Engine Position on Aircraft
Engine Event:
Uncontained Failure LOTC/LOPC
Fire Other
Shutdown Unknown
PART 5: APPENDICES
Engine Usage Details:

Engine Total Time (hrs) Engine Total Cycles
Since New
Since Overhaul
6. Propeller Information (if relevant)

Propeller Model TC Holder Propeller Serial No. Propeller Position on Aircraft
Propeller Usage Details:

Propeller Total
Propeller Total Time (hrs) Cycles
Since New
Since Overhaul
7. Component Information (if relevant)

ATA
Component Manufacturer Part No. Serial No. No. IPC Name
Component Usage Details:

Compt. Total
Component Total Time (hrs) Cycles
Since New
Since Overhaul
8. Dy. Director Maintenance Division Comments

Signature
Note: Please verify that the above Occurrence is / are under CAMMOE 2.18
Page 2 of 3
PART 5: APPENDICES
FOR QA USE ONLY
Initial Risk Assessment:
Database only
Monitored
More information needed
Short investigation
Full investigation
Additional Information /Conclusion/Action Taken
Date Received Date Closed Feedback QA Code/Stamp/Sign

PART 5: APPENDICES
6. Serviceable Tag:
7. Unserviceable Tag
PART 5: APPENDICES
8. Component Hold Tag:
9. Purchase Order:
Form No : NAC/QA/009 Rev.00

ENGINEERING DEPARTMENT
PURCHASE REQUEST
Date : PR No.:
From : To : Engineering Purchase Section
Item Nomenclature Part Number/ Spec Qty Unit Priority Required Remarks
No For
1 OTP/RFR
2 OTP/RFR
3 OTP/RFR
4 OTP/RFR
5 OTP/RFR
6 OTP/RFR
Remarks, if any: OTP : Item for one time Purchase Only

RFR : Item Requiring Future Replenishment (Delete
where not applicable)
PART 5: APPENDICES
10. Repair Order:

PART 5: APPENDICES
11. AD/SB/SL Assessment Form:

PART 5: APPENDICES
12. Acceptable Deferred Defect Log Book:
ENG. /APU / Prop - Transferred of Issue Date / FH

NEPAL AIRLINES AC Reg. SN
DEFERRED DEFECT B
Defect :
Part P/N QTY
AOG risk Priority Purchase Order Regq. GRD MH required AME/Lic. No.:
No. time
Item Target Date Extens./Target D. Reason for Date/FH Inspector

Code Inspector Extension
Action taken:
Date A.M.E. Inspector

1. Original - white Maintenance
2. Copy - pink For material order
3. Copy - green Quality assurance
4. Copy - yellow TE2
Name:
PART 5: APPENDICES
13. Technical Log Page ( TLP): Form No: NAC/QA/013NB Rev 01

PART 5: APPENDICES
13.1 Technical Log Page (TLP): Form No: NAC/QA/013TP Rev 01

PART 5: APPENDICES
14. Cabin Log Book:

Form No: NAC/QA/014 Rev.01
PART 5: APPENDICES
15. Maintenance Job Order:
Form No: NAC/QA/015 Rev: 01

PART 5: APPENDICES
16. Concession Form

Engineering Department CONCESSION CONCESSION No.

Date:
Aircraft: Tech Log # ADD No. MEL No:

Date:
Concession Requirement:
Reasons:-
Conditions:-
Limitations:-
EQUIPMENT OR SPARES REQUIRED

Part No. Description
Qty.
Concession Requested by
MPD Auth:- ............................
:-
Date: …………………..
Concession
Recommended by QA&FS Auth:- ............................
Date : ………………….
Concession approved by CAAN Auth :-............................

Date : ………………….
CONCESSION CLEARANCE DETAILS:-
Cleared by : ............................... Document reference:- .......................... Date:- ...................
Signature of QAE........................................................................................ Date:- ....................

PART 5: APPENDICES
17. Audit Finding Form:

PART 5: APPENDICES
18. List of Certifying Staff:
Engineering & Maintenance
EASA. 145 Form No.: NAC/QA/018 Rev.00
S Lic Hold Designa Staff Aircrafts Autho. Compone Init Valid

N . er tion/Le No. No. nt ial ity
No vel DH Init B75 Init Valid Authoriz
. C6/ ial 7- ial ity ation
300 200
1
0
1
1
1
2
1
3
1
4
PART 5: APPENDICES
19. Alternate Tools and Equipment Approval Form Form No.: NAC/QA/019 Rev.00
Alternate Tools and Equipment Approval
Quality Assurance & Flight Safety
Tools / Test Equipment Name:
Make & Model:
Part Number: Serial Number:
Use:
The above alternate tools/test equipments have been satisfactorily verified for intended use and equivalency.
Verified By: Recommended By:

Line/Base/Workshop Manager Maintenance Manager
Name & Signature: Name & Signature:
Date: Date:
The above recommended & verified Tools and Test Equipment’s have been approved as per CAMMOE chapter 2.6
with alternate part number A……………………………...with following conditions if any:
Approved By:
Quality Manager:
Name:
Signature & Stamp:
Date
PART 5: APPENDICES
20. Notification of Maintenance Data Inaccuracies & Ambiguity Reporting Form

Form No.: NAC/QA/020 Rev.00
Notification of Maintenance Data Inaccuracies & Ambiguity Reporting Form
Nepal Airlines Corporation
Maintenance Data:
Manual Part Number:
ATA Chapters:
Aircraft Type:
Fill & Submit the Details of Maintenance Data Inaccuracies & Ambiguity to Engineering
Services.
Reported By: Signature: Date:
Notification & Assessment By Engineering Services
Assessed By: Signature: Date:
Feedback By Engineering Services through Technical Circular
Signature & Date:

PART 5: APPENDICES
21. Maintenance Statement Form

PART 5: APPENDICES
22. Maintenance Work Order Form No: NAC/QA/022 Rev 01
This is to inform you that the following maintenance tasks are to be accomplished on
aircraft/component/equipment on or before as indicated below. The Work Order No as below should
be mentioned in the Aircraft Technical Log while making certification entry and issuing CRS Form No.
DHC-6 AMP/CRS/1.
Work Order No. _________________/ ___________________/ WO Issued By:

20 Date of Issue:
Name:
Aircraft Type Aircraft Reg. No. 9N- MSN:
Engine Type: Position: ESN:
At the time of Aircraft Hrs: Aircraft Landings: Sign:

Issue: Engine Hrs: Engine Landings:
Due at Complied at
SN Detail Task Check No.
A/C Hrs/Cycs Date A/C Hrs/Cycs Date
Total Man hours: Estimated ____________________________Actual ______________ Sign _____________________

Maintenance Data Status:
Publications Doc. No. Latest Revision Latest Revision Remarks Verified by PPCS
No. Date
AMM
CMM
IPC
AD
SB
1 of 3
PART 5: APPENDICES
Calibrated Tools/ Special Tools used:
I.N. Nomenclature Part No. Serial No. Calibration Due Returned Sign Verified by PPCS
Consumable items/ Materials used:
I.N. Nomenclature Part No. Qty. RMF. No. / Batch Verified by PPCS
No.
General Tools Box used:
S.No. Nomenclature Box Opened Closed Remarks
2 of 3
PART 5: APPENDICES
Scrapped Items/Components:
Nomenclature Part Number Qty. Detail Action Sign
Production Planning:
All technical log entries verified, all tasks as per the WO have been duly accomplished as mentioned, checked and
attached.
Name: _________________________________ Signature: __________________________________ Date:

________________________________
Technical Records:
All records updated, Logbook entries completed and CRS verified.
Name: _________________________________ Signature: __________________________________ Date:

________________________________
PART 5: APPENDICES
23. Tools and Materials usage status form Form No: NAC/QA/023 Rev 01
Note: This form should be used for applicable unscheduled maintenance and Individual MJO.
Aircraft: 9N- _______________ Date: ______________

MJO no: ___________________ Unscheduled Maintenance:
TLP (s): ______________
Calibrated Tools/ special Tools used:
SN Nomenclature Part No. Serial No. Calibration Due Returned Sign Verified by
PPCS
Consumable items/ Materials used:
I.N. Nomenclature Part No. Serial No. Qty RMF. Batch No. Verified by
PPCS
PART 5: APPENDICES
General Tools Box used:
I.N. Nomenclature Box Opened Closed. Remarks
Scrapped Items/Components:
S.No. Nomenclature Part Number Serial Qty. Detail Sign

Number Action
Production Planning:
All technical log entries verified, all tasks as per the WO have been duly accomplished as mentioned, checked
and attached.
Name: _________________________________ Signature: ____________________________Date: ____________________________

PART 5: APPENDICES
24. Defect Rectification Sheet

PART 5: APPENDICES
5.2 List of Subcontractors as per NCAR 145.A.75 (b)
5.2.1 Purpose
To define NAC Engineering & Maintenance policies for subcontracting maintenance tasks to
non NCAR / EASA Part – 145 Approval / Accepted Organization and administration of
list of subcontractors.
5.2.2 Procedure
5.2.2.1 General
Any non NCAR / EASA Part – 145 Approval / Accepted Maintenance Organization, for
aircraft / aircraft components maintenance under NCAR / EAS Part – 145 Approval shall be
permitted by NAC Engineering & Maintenance. However such Organization shall apply for
prior authorization from Quality Assurance (QA Chief). QA shall perform an initial audit
of potential subcontracted Organization to assess compliance with NCAR / EASA Part – 145
requirements. If the Organization is with acceptable level of compliance, the authorization
shall be issued by QA Chief.
5.2.2.2 List of Subcontracted Organizations
List of non NCAR / EASA Part – 145 / accepted maintenance Organizations, providing
maintenance services within intended scope of work under NCAR / EASA Part – 145
Approval shall be managed by Dy. Director ESSD. Any amendment in the list shall be
submitted to QA Chief for approval. List of subcontracted shall contain following:
• Name of Organization
• Reference number of individual file of Organization
• Any approval, such as ISO 9001:2000, AS9000 etc, if any
• Address and Locations of Organization
• Contact numbers of Organization
• Approval / authorization number of Organization
• Nature and scope of work subcontracted to organization.

PART 5: APPENDICES
5.3 List of Line Maintenance Locations as per NCAR Part – 145.A.75(d)

5.3.1 Purpose
To define NAC Engineering & Maintenance policies regarding administration for list of Line
Stations approved under NCAR Part – 145 Approval.
However, presently except Kathmandu Line Maintenance, no other Line Stations are
approved as per scope of work for NAC Engineering & Maintenance.
5.3.2 Procedure
5.3.2.1 General
Line Station, shall be location, other than main maintenance base, where line maintenance
activity is performed on aircraft / aircraft component under NCAR Part – 145 Approval.
Such Line Station Location shall be capable of supporting any minor maintenance approved
by the CAA, Nepal (Ref CAMMOE Chapter 1.8).
5.3.2.2 List of Line Stations
List of Line Stations, performing maintenance on NAC aircraft as well customer aircraft shall
be controlled by Dy. Director Maintenance Division. Such list shall provide level of
maintenance to be performed with limitations on different aircraft types as applicable.
List of Line Stations shall be reviewed on operational requirements within intended scope
of work under NCAR Part – 145 Approval. Any amendment in this list shall be submitted to
QA Chief by Dy. Director Maintenance Division for approval. List of Line Stations shall
contain following details:
• Address and Locations of Line Station
• Contact numbers of Organization / personnel at Line Station
• Type of aircraft, level of maintenance with limitations, if any.

PART 5: APPENDICES
5.4 List of Contracted Organizations as per 145.A.70(a).16
5.4.1 Purpose
To define NAC Engineering& Maintenance policies regarding administration of list for the
contracted Organizations.
5.4.2 Procedure
5.4.2.1 General
Contracted Organization shall be NCAR / EASA Part – 145 Approved / Accepted

Maintenance Organization performing maintenance on aircraft / aircraft components
under NCAR / EASA Part -145 Approval (Ref. CAMMOE Chapter 2.1).
5.4.2.2 List of Contracted Organizations
Dy. Director ESSD shall maintain “Approved Vendor Lists”, under reference AMO/AVL-QA/
year/ for all contracted Maintenance Organizations as per contracts managed by Director
Engineering. List shall be distributed to all as per distribution lists. Any revision in the lists
shall be submitted to QA Chief for approval. Lists of contracted Organizations shall contain
following details:
• Name of Organization
• Reference number of individual file for Organization
• Address and Locations
• Contact numbers
• NCAR / EASA Part 145 Approval number of Organization
• Nature and Scope of Work Contracted to Organization
5.4.2.3 Record Files of Contracted Organizations
Dy. Director ESSD shall maintain files for contracted Organizations, providing aircraft /
aircraft component maintenance services. Files for contracted Organization providing
pooled / loaned aircraft components and aircraft maintenance at different stations shall
also be managed by Dy. Director ESSD. All records shall be archived for a period of
minimum two years from the termination of the contract / agreement with the contracted
Organization.
CONTINUING
AIRWORTHINESS
MANAGEMENT
MAINTENANCE
ORGANIZATION
EXPOSITION
(CAMMOE)
PART 6: CONTINUING AIRWOTHINESS
MANAGEMENT PROCEDURES
PART 6: CONTINUING AIRWORTHINESS MAINTENANCE ORGANISATION EXPOSITION (CAMMOE)
6.0 Continuing Airworthiness Management Procedures

This Part defines the continuing airworthiness management procedures to ensure compliance
with the continuing airworthiness aspects of NCAR Part M. Where some aspects of these
functions are sub-contracted then this will be clearly defined in the text.
6.1 Aircraft Technical Log Utilization and Minimum Equipment List Application
6.1.1 Aircraft Technical Log Page (TLP)
The Technical Log in use with NACis designed to allow recording of defects, malfunctions,
and maintenance performed on the aircraft to which it applies whilst the aircraft is
operating between scheduled maintenance inspections. In addition, it includes maintenance
information required by the operating crew and is used for recording operating information
relevant to flight safety. The continuing airworthiness information includes:
a) the operating crews observations and remarks as a result of aircraft operation in service
including the aircraft, engine(s), propellers, components and system technical status;
b) Defects or incidents having effect on airworthiness;
c) Results of technical inspections requested by the maintenance organisation;
d) Maintenance performed by the contracted maintenance organisation which details:
• Defect rectification action taken and associated responses to crews requests and/or
remarks;
• Scheduled maintenance inspections performed;
• Next due scheduled maintenance inspections.
• Where applicable, any MEL technical limitations proposed by the Maintenance
Organisation
6.1.1.1 The Technical Log Contents
A) NAC registered name, the aircraft type, and the complete international registration
marks of the aircraft,
B) All information considered necessary to ensure continued flight safety. Such

information includes:
• The aircraft type and registration mark.

• The date and place of take-off and landing.
• The times at which the aircraft took off and landed.
• The running airtime and cycles.
• Details of any failure, defect or malfunction to the aircraft affecting airworthiness or safe
operation of the aircraft.
• Provision for a CRS following rectification of a defect or any deferred defect or
maintenance check carried out.
• The quantity of fuel and oil uplifted and the quantity of fuel available at the beginning
and end of each flight.
• Provision for de-icing and/or anti-icing, fluid type, and dilution percentage.
• The pre-flight inspection signature.
• Provisions for recoding take off power, take-off weight, and engines parameters.

Any changes to the Technical Log will be submitted to Civil Aviation Authority Nepal for
approval prior to being put into use. In the event that unscheduled maintenance and/or
defect rectification is required to be carried out away from main base, by another Part 145
approved maintenance organisation, the prior agreement of the primary maintenance
contractor must be sought. The organisation carrying out such maintenance will be
required to issue a Certificate of Release to Service in the Technical Log.
NAC will ensure that copies of all Technical Log Pages, and any other pertinent
maintenance-related information, are forwarded promptly to the maintenance contractor,
to allow them to perform their planning and maintenance co-ordination functions.
6.1.2 MEL Application
Nepal Airlines Corporation Minimum Equipment List (MEL) represents a list that provides
for the operation of an aircraft, subject to specified conditions, with particular equipment
inoperative, prepared by EST Division, coordination with Operation Department NAC, and
approved by CAAN, in conformity with, or more restrictive than, the MMEL established for
the aircraft type. MEL shall be updated in line with latest MMEL by Engineering Services
and Training Division (ESTD).
MEL also includes operating conditions for defective RVSM related equipment, CAT II, CAT
III operation equipment and R-NAV related equipment as applicable.
6.1.2.1 MEL Procedure
When a defect has been raised in 'Defects' column of the Aircraft Technical Log and if it is
deemed to be within the allowance quoted in the MEL then it may be subjected to carry
forward action.
The entry in the 'Action Taken' column of the TLP will be annotated 'Defect carried forward
in accordance with the MEL reference number and ADD Number made by the operating
crew or maintenance personnel. The ADD record pages must be suitably annotated with
details of the defect and a time limit must be specified (date and time or remaining flight
hours and/or cycles).
6.1.2.2 Acceptance by the Pilot
Pilot –in-command & certifying staff must ensure that no aircraft is dispatched or flown
with multiple MEL items without determining inter-relationship between inoperative
systems or components will not result in degradation on specified level of safety and/ or
increase in crew work load. The decision to accept the carried forward item allowed by the
MEL remains the responsibility of the pilot-in-command. This acceptance of any open
deferred items is indicated by his/her signature on the Aircraft Flight Log in the block
marked “CAPT’S ACCEPTANCE SIGN.”
6.1.2.3 Management of the MEL Rectification Intervals (RI’s)

The time limit for the defect rectification or “rectification interval” is specified in the MEL in
Flight Hours/Cycles/Calendar Time (A, B, C or D) so that the defect rectification may be
performed before the specified MEL limit.

Category A:
Items in this category shall be repaired within the time interval specified in the remarks
column of the approved MEL.
Category B:
Items in this category shall be repaired within three (3) consecutive calendar days (72
hours); excluding the day the malfunction was recorded in the TLP or ADD. For example, if
it was recorded at 10 a.m. on January 26th, the three days interval would begin at midnight
the 26th and end at midnight the 29th.
Category C:
Items in this category shall be repaired within ten (10) consecutive calendar days (240
hours); excluding the day the malfunction was recorded in the TLP or ADD. For example, if
it was recorded at 10 a.m. on January 26th, the 10 days interval would begin at midnight the
26th and end at midnight February 5th.
Category D:
Items in this category shall be repaired within one hundred and twenty (120) consecutive
calendar days excluding the day the malfunction was recorded in the aircraft TLP/ADD.
6.1.2.4 MEL Rectification Interval Expiry
Dispatch of the aircraft is not allowed after expiry of the Rectification Interval specified in the
MEL, unless the Rectification Interval is extended or the defect has been rectified.

6.2 Aircraft Maintenance Programme- General

The purpose of NAC Aircraft Customized Maintenance Program (MP) is to provide
maintenance planning instructions necessary for the safe operation of its aircraft. The MP
outlines inspection and maintenance requirements in order to keep the aircraft, its power
plant, systems, and equipment in a continuous state of airworthiness.
NAC Maintenance Planning Division keeps a current listing of the aircraft MPs that include
the aircraft type, the MP issue number and date, the applicability, and the aviation
authority’s approval reference.
NAC's aircraft approved MPs for all fleets as indicated in 0.3.2 (fleet composition).
NAC shall ensure the design and application of the MP observes human factors principles.
6.2.1 Maintenance Programme
6.2.1.1 Contents
NAC’s Aircraft MP includes a general introduction, summary of changes, cross reference
listing, systems and component program, auxiliary power unit program, power plant, zonal
program, structural program, time controlled items, and airworthiness limitations items.
6.2.1.2 Sources
NAC MP is based upon the Type Certificate (TC) holder’s maintenance planning document
(Aircraft Manufacturer’s recommended MPD) that is based on Maintenance Review Board
Report (MRBR) and the Certification Maintenance Requirements (CMR).
During the subsequent revisions of the MPD, NAC reviews of manufacturers’ and vendors’
ISB, SIL, AOL, AOT, and other related maintenance documents constitute a source for the
development of the MP. In addition, NAC uses its in-service experience through the
utilization of its aircraft maintenance reliability program for proposing changes to the
program and the intervals.
6.1.2.3 Responsibilities
The Engineering Services and Training Division (ESTD)is responsible for:
• The initial development of NAC's MP that is based on the aircraft manufacturers
recommended MPD, and
• Incorporation of any amendment thereto resulting from, the MPD revisions, MRBR
revisions, consequences of modifications, SIL, AD/CN, chapter 5 of the maintenance
manual, etc.
Quality Assurance is responsible for:

• Submission to CAAN for initial approval and subsequent amendment approval.
6.2.2 Structural Inspections, Corrosion Control, Reliability and Engine Health Monitoring
Structural inspection program shall be as per the requirement of maintenance program

issued by the type certificate holder including:
• Maintenance of structural Integrity by damage Tolerance and Supplemental Structural
Inspection Program (SSI).

• Structural maintenance program resulting from the SB review performed by the TC

holder.
• Corrosion prevention and control program (CPCP).
The purpose of a reliability program is to ensure that the aircraft maintenance program
tasks are effective and carried out at appropriate time intervals. Actions resulting from the
reliability program may result in the escalation, addition or deletion of maintenance tasks,
as deemed necessary. A reliability program provides an appropriate means of monitoring
the effectiveness of the maintenance program.
The system of Engine Condition Trend Monitoring (ECTM) is applicable for B757 and A320
aircraft of Nepal Airlines Corporation.
6.2.3 Mandatory Life Limitations
Mandatory Life Limitations are those imposed by the TC holder and listings of these are
provided in the Maintenance Program of B757 and DHC-6-300.
6.2.4 Inspection Standards
The Inspection Standards applicable are those given by the manufacturers of the airframe,
engine, propellers and equipment and detailed in the maintenance manual. Other Inspection
Standards will be adopted if and when these are promulgated by CAAN.
In the absence of maintenance and inspection standards published by the organisation

responsible for the type design maintenance personnel should refer to the relevant aircraft
airworthiness standards and procedures published or used as guidance by the Agency or
the competent authority. In general guidance provided in CAP 562 Airworthiness
Management and Airworthiness Procedures shall be followed.
6.2.5 Maintenance Certification
All maintenance above the pre-flight level shall be certified by authorized persons through the
issuance of a Certificate of Release to Service. The release to service procedure is described in
CAMMOE 2.16.
6.2.6 Fuel Contamination
Fuel contamination checks are addressed in Para. 6.11.6. Also the Daily Inspection Check
includes a fuel water drain sample to be carried out prior to the first flight of the day.
6.2.7 Maintenance Specific to Helicopter Operations (IF APPLICABLE)
Not Applicable
6.2.8 The Maintenance Program Owner – responsibilities
Nepal Airlines Corporation is the owner of the programme and is responsible for its
development in accordance with PartM.A.708 (b). Nepal Airlines Corporationwill have
Customized Maintenance Program approved by CAAN and any subsequent amendment to the
program will be carried out by the ESTD.

CONTINUING AIRWORTHTTVESS
PART 6: CONTTNUTNG ATRWORTHTNESS
MAI NTENANCE ORGAN ISATION
MANAGEI\ffi
MANAGEMENT PROCEDURES EXPOSITION (CAMMOE}
6.2.8"1 Holders of the Maintenance program
A copy of the Maintenance program

w,l be herd by;
' The operators continuing Airworthiness
Manager / Maintenance Manager
' The contracted part 145 maintenance
organizations
. Flight Safety Standards Department
CMN.
6'2'9 Maintenance programme Review,
Deveropment and Amendment
6.2.9.L Development and Amendment
Development and amendment
of the Maintenance program is the product
actions in monitoring the effectiveness of the operator,s
of the program together wittr the
received from the contracted Part recommendations
145 mainteiance organizations
response to continued airworthiness and the operator,s
information pr[rirrr.a [y trr.
engines' propellers and equipment -anufactu.e., oi aircraft,
in the
Letters (slL)' AII-operator-Experience form or iu.ui.e Bulletins [sBJ, Service Information
Airworthiness issued by suppri-.rirr
lefters (AoL), and lnsiruction for
con-tinuing
Type cu.iin.rte horders. EsrD
development and amendm.ri
ir maintenance program. is responsibre for
6.2.9.2 Maintenance program Meetings
Liaison Meetings between the continuing
Airworthiness Manager/Accountable
the contracted Part 145 orgarirriion
will be held at intervals not exceeding Manager and
discuss and review the effectiveness six months to
of the Maintenance program.
6.2.9.3 Maintenance program Amendments
where changes are identified as
being necessary and agreed between
Airworthiness Manager and in-house the continuing
lri! t+s or:giHization,-these will be submitted by the
manaser to Quatity arrrTrn.e
:::'##:il:T["rthiness Manager for submission to cooN
as
6.2.9.4 Maintenance program Variations
AII variations to the Maintenance Program
airworthiness Manager and the will be agreed between the continuing
in-house Part L45 organization.
within the guidelines These variations will be
a5!1ea in the
circumstances arise which could f.og.rr. These variations wip onry be requested when
nJ, .urronably have b:gn anticipated
corporation' Acceptable reasons would by Nepal Airlines
be, say, ,tu-ri...aft being unable
the maintenance base due to to return on time to
*ur,t *r an AoG situation down the line.
6'2'9'5 variations in Excess of that
Ailowed by program
Any requests for variations to
the Maintenance program ouBide
6'2'9'4 will be submitted by the the limitations given in
continuing Airworthiness Manager
consultation with Quality - A,rr.rn.L,
,nd
;; il;';.AAlri"foro*irg
organization' These variaiions will
agreement with ttre part L4s Maintenance
only be sougit in very exceptionar
circumstances.
6.2.L0 Aircraft maintenance program
compliance
This is described in CAMMOE
Z.l0
Issue:01" Revision: 05
luly 201,6 Page 6
6.3 Times and Continuing Airworthiness Records: Responsibilities, Retention and Access
6.3.1 Hours and Cycles Recording (MA 305)
Continuing Airworthiness records, including hours and cycles recording are the responsibility
of the operator and carried out by ESTD. These records shall consist of:
Item Description RetentionPeriod
TLPSystem(Airc Recordingofdailyflightdetails;hours&cy TheTLPisretainedforatleast
raftTechnicalLo cles,defects,rectificationsofdefects,flight
36monthsafterthedateofthe
gbook) release,handlingofflights,…etc
lastentry.
HoursandcyclesareextractedfromtheTL
HoursandCycles WhileinservicewithNAC
Pondailybasisforupdatingtherecordson
andfor
AirframeLogbook,
atleast'12'monthsafterper
EngineLogbook,andcomponents/parts
manentwithdrawalfromser
Servicetime.
vice.
The CRS is recorded in
CertificateofRel • TheTLPisretainedforatlea
followingdocumentsasfollows:
easetoService(C st36monthsafterthedateoft
RS) • IntheAircraftTLPanytimetheaircraftu helastentry,
ndergoneatransit(daily)check,afterth • TheAirframeandEngineL
edefectrectification,andafteraperiodi ogbooksarekeptwhileinservi
cinspection/check, cewithNACandtransferredwi
• IntheAirframeandEngineslogbooksaft ththeaircraftatthetimetheair
eraperiodicinspection/checkisperfor craft/engineissold
med.
Thislogbookisusedtorecordtheaircraftm
AirframeLogbook ake,model,MSN,deliverydate,hoursandc WhileinservicewithNACand
transferredwiththeaircrafta
ycles,calendartime,the
tthetimetheaircraftissold
CRSafteraperiodicinspection/check,thet
ypeofthecheck,and the
accomplishmentofthe
ADs,andModifications(EC/TC,SBs,STCs,
t )
Thislogbookisusedtorecordtheengine/p
Engine/Propeller/ ropeller/APUmake,model,MSN,dateofde WhileinservicewithNACand
APU Logbook transferredwiththeaircrafta
livery,hoursandcycles,calendartime,the
tthetimetheengine/aircrafti
CRSafteraperiodicinspection/check,thet
ssold
ypeofthecheck,and the
accomplishmentofthe
ADs,andModifications(EC/TC,SBs,STCs,
etc.).

Component/ Part This record shows the nomenclature of While in service with NAC
LogCard part, PN, SN, TSN or TSO (or both as and transferred with the
applicable), Interval or Limit, Next due
aircraft at the time the
restoration/overhaul or expiry
component/aircraft is sold.
(discard) time.
These records include the work order, • at least until the aircraft
Inspection detailed index of the tasks, routine tasks, or component scheduled
packages, inspection sheets, detailed instructions, maintenance has been
Shop visits sign off of work cards, shop visit reports, superseded by other
reports, and any etc. scheduled maintenance of
Maintenance work. equivalent work scope and
detail, and
• For at least '24' months
after permanent withdrawal
from service
Compliance with the requirements While in service with NAC

(ALI) contained in this document is mandatory in and transferred with the
AIRWORTHINESS order to maintain the airworthiness of the aircraft at the time the
LIMITATION ITEMS aircraft. aircraft is sold
Compliance with the requirements While in service with NAC

(CMR) contained in this document is mandatory and transferred with the
Certification in order to maintain the airworthiness of aircraft at the time the
Maintenance the aircraft. aircraft is sold
Requirements
Airworthiness Aircraft/Aircraft Component At least 12 months after the

Directives/Service aircraft or component has been
Bulletins/Modificati permanently withdrawn from
ons and Repair service.
LLPs Aircraft/Aircraft Component At least until the component

scheduled maintenance has
been superseded by another
scheduled maintenance of
equivalent work scope and
details.
Weight/ mass and Aircraft At least until the aircraft
Balance report weighing has been superseded
by another scheduled aircraft
weighing.

6.3.2 Continuing Airworthiness Record

After the completion of any maintenance, the associated certificate of release to service
shall be entered in the aircraft continuing airworthiness records. Technical Record Section
shall transfer the records in the respective Aircraft Log Book, Engine Log Book, Propeller
log Book and AD/SB/Modification log book. Each entry shall be made within 7 days after
the day of maintenance action. Under some circumstances like major maintenance carried
out on outside MRO’s/AMO’s, the entries shall not exceed 30 days after the completion of
maintenance.
6.3.3 Monitoring of Maintenance Between Scheduled Maintenance
The process is described in CAMMOE 2.28 Maintenance Planning Procedures.
6.3.4 Aircraft Technical Log Page Retention
Top copies of the Aircraft Technical Log Pages are retained for a period of 36 months from the
date of the last entry. The ESTD retains all other maintenance records as described in 6.3.1
above for the periods prescribed in NCAR M.A.305 (h).
6.3.5 Access to Continuing Airworthiness Records
Access to continuing airworthiness record will be limited to authorized Nepal Airlines
Corporation personnel only and remain the property of Nepal Airlines Corporation at all
times. Access to the records by duly authorized members of the CAAN will be arranged where
this is necessary.
6.3.6 Transfer of Continuing Airworthiness Records in the Event of a Sale or other Disposal of the
Aircraft
In the event of sale or other disposal (lease-in, lease-out) of an aircraft, Nepal Airlines
Corporation is required to transfer the records to the new owner or operator of the aircraft.
All records will be made available by Nepal Airlines Corporation for transfer to the new
owner/operator.
6.3.7 Access to Continuing Airworthiness Records in the Event of an Accident/Incident
In the event of an accident or serious incident the Accountable Manager will hold the records
secure until requested by the Air Accident Inspection Commission.
6.3.8 Preservation of Records
The records shall be stored in a manner that ensures protection from damage &safe from
fire, flood and theft in special cupboard.

PART 6: CONTTNUTNG A|RWORTH|NEss MAINTENANCE ORGANISATION EXPOSITION (CAMMOE}
6'4 Accomplishment and control of Mandatory Requirements for

Airworthiness
This paragraph defines cAMo procedures for the compliance with the aviation product
State of design and the-NAC
CAAN mandated modifications and inspections. It provides
a
comprehensive system for receipt, review, evaluation, and processing
of operational Directives
with Airworthiness impact, Instruction of Airworthiness and Airworthiness
(CNs/ADsJ within the framework of the aircraft and Directives
the aircraft components under the NAC,s
continuing airworthiness responsibility. NAC ensures that
directives and operational Directives with Airworthiness impact
all applicable airworthiness
have been applied and
properly registered.
6'4.L Access to Airworthiness Directives & Generic Requirements
Nepal Airlines corporation is responsible for the accomplishment
airworthiness directives and CAAN generic requirements.
of all applicable
The following mandatory requirements for airworthiness (Airworthiness
Directives [AD) &
Generic Requirements [GR)) publications as applicable
to the aircraft operated are subscribed
by NAC, ESTD:
o State of Design Airworthiness Directives
' EASA/FAA /DOT Canada published Airworthiness Directives

o EASA/FAA /DoT Canada published Emergency Conformity Information
o CAAN published Airworthiness Directives
. CAAN approved contracting states
6.4.2 AD, ECI & GR Decision and Imprementation
The in-house Part 145 maintenance organization will be

advised by Nepal Airlines
Corporation Continuing Airworthiness Minager of any
AD's, ECI,s or GR,s, or revisions
thereto, which affect Nepal Airlines corporation's aircraft,
engines, propellers or equipment at
the earliest possible opportunity with a view to establishirig
compliance. wher. n..urr"ry
and required by the AD/GR, Repetitive Inspections will
be iniroduied until full compliance is
achieved' The maintenance organization will be notified
of any emergency airworthiness
directives or ECI,s on receipt.
The details regarding evaluation of AD is given in CAMM
OE Z.tl.Z.z
6.4.3 AD/ECI/GR contror - compriance Monitoring
Airworthiness Directive, Emergency conformity Information
and Generic Requirement
compliance monitoring is the responsibility of Nepal Airlines
Corporation and the task of
compliance monitoring is delegated to Maintenance Planning.
The Continuing Airworthiness
Manager will review this monitoring at the Liaison Meetings.
compliance with AD/GR,s will
be verified by the Quality Manag.. ,t prrt of Nepal
Airlines Corporation,s quality system.
6.4.4 AD/ECI/GR control - Recording of ADIGR compliance
The method of compliance and when such compliance
was achieved will be recorded in the
aircraft airworthiness records (Log Books) by Technical Records.
For AD/GR's with repetitive
inspection content then each and every inspection will
be recorded on completion in the
aircraft airworthiness records. A CRS wilt be issued every time
compliance with an
AD /ECI /GR is established.'
Issue:0L Revision:05
luly 201.6 Page 10
6.4 Accomplishment and Control of Mandatory Requirements for Airworthiness
This paragraph defines NAC CAMO procedures for the compliance with the aviation Product
State of design and the State of registry mandated modifications and inspections. It provides a
comprehensive system for receipt, review, evaluation, and processing of Consigns de
Navigability and Airworthiness Directives (CNs/ADs) within the framework of the aircraft and
the aircraft components under the NAC’s continuing airworthiness responsibility. NAC ensures
that all applicable airworthiness directives have been applied and properly registered.
6.4.1 Access to Airworthiness Directives & Generic Requirements
Nepal Airlines Corporation is responsible for the accomplishment of all applicable
airworthiness directives and CAAN generic requirements.
The following mandatory requirements for airworthiness (Airworthiness Directives (AD) &
Generic Requirements (GR)) publications as applicable to the aircraft operated are subscribed
by NAC:
• State of Design Airworthiness Directives
• EASA/FAA/DOT Canada published Airworthiness Directives
• EASA/FAA/DOT Canada published Emergency Conformity Information
• CAAN published Airworthiness Directives
• CAAN approved contracting states
6.4.2 AD, ECI & GR Decision and Implementation
The in-house Part 145 maintenance organization will be advised by Nepal Airlines
Corporation Continuing Airworthiness Manager of any AD’s, ECI’s or GR’s, or revisions
thereto, which affect Nepal Airlines Corporation’s aircraft, engines, propellers or equipment at
the earliest possible opportunity with a view to establishing compliance. Where necessary,
and required by the AD/GR, Repetitive Inspections will be introduced until full compliance is
achieved. The maintenance organization will be notified of any emergency airworthiness
directives or ECI’s on receipt.
The details regarding evaluation of AD is given in CAMMOE 2.11.2.2
6.4.3 AD/ECI/GR Control - Compliance Monitoring
Airworthiness Directive, Emergency Conformity Information and Generic Requirement
compliance monitoring is the responsibility of Nepal Airlines Corporation and the task of
compliance monitoring is delegated to Maintenance Planning. The Continuing Airworthiness
Manager will review this monitoring at the Liaison Meetings. Compliance with AD/GR’s will
be verified by the Quality Manager as part of Nepal Airlines Corporation’s quality system.
6.4.4 AD/ECI/GR Control - Recording of AD/GR Compliance
The method of compliance and when such compliance was achieved will be recorded in the
aircraft airworthiness records (Log Books) by Technical Records. For AD/GR’s with repetitive
inspection content then each and every inspection will be recorded on completion in the
aircraft airworthiness records. A CRS will be issued every time compliance with an
AD/ECI/GR is established.

6.4.5 Airworthiness Directives Response Procedure

This is further described in CAMMOE 2.11.2
6.5 Analysis of the Effectiveness of the Maintenance Program

Nepal Airlines Corporation remains responsible for this subject. The continuing
airworthiness manager will, analyze and monitor the effectiveness of the Maintenance
Program through regular Liaison Meetings with the in-house Part 145 Maintenance
organization and the quality manager.
6.5.1 Liaison Meetings
These meetings will address the following areas:
• The Maintenance Program content.
• The effect on the Maintenance Program of any AD’s, modifications or repairs.
• Changes to the operation, which may affect the Maintenance Program.
• Maintenance findings.
• Other defect reports i.e. air turn-backs, spares reliability, technical delays, technical
incidents, repetitive defects and pilot reports.
• Quality monitoring product samples (aircraft surveys).
• Changes to the manufacturer's maintenance guidance material, Service Bulletins Service
Letters etc. and how these affect the Maintenance Program.
• Other Quality System findings as they impinge upon the in-house Part 145 maintenance
organization.
Where appropriate and necessary, amendments to the Maintenance Program will be
promulgated by the continuing airworthiness manager for submission to the CAAN Flight
Safety Standards Department as an amendment.
6.5.2 Frequency of Meetings
Liaison meetings will be held at a minimum of six monthly intervals and the results of any
meeting recorded with any actions required allocated to the responsible person. The liaison
meetings will be coordinated by continuing airworthiness manager and attended by Part 145
maintenance organization and quality manager.

6.6 Non- Mandatory changes (Modification) Embodiment Policy

6.6.1 Changes (Modifications) General
Non-mandatory changes (modifications) will normally take the form of manufacturer's
Service Bulletins, or derived from them. Any other changes (i.e. those not covered by a
manufacturer's Bulletin) will be initiated by the continuing airworthiness manager through
ESTD in consultation with the Part 145 Maintenance organization.
6.6.2 Service Bulletins
All manufacturers’ Service Bulletins applicable to the aircraft operated by Nepal Airlines
Corporation will be reviewed in the first instance by the continuing airworthiness manager
through ESTD for applicability. Where compliance with the Service Bulletins' may be seen as
beneficial to Nepal Airlines Corporation then the Part 145 organization will be advised. All
relevant SBs will be discussed during the Liaison Meetings.
6.6.3 Other Changes (Modifications)
For all changes (modifications) other than those introduced by manufacturer's SBs' i.e. those
proposed by Nepal Airlines Corporation or the Part 145 maintenance organization for
operational advantage or other reasons then these will be subject to the current CAAN change
procedures. In the first instance CAAN Flight Safety Standards Department will be consulted
for advice with an outline of the proposed change with a view to ascertaining whether or not a
change is deemed to be classified as 'Major' or 'Minor'.
6.6.4 Minor Changes (Modifications)
All minor changes will be agreed by the continuing airworthiness manager before submission
either to a suitably approved Design Organization or to CAAN. Where application is made to
CAAN the responsible manager will be responsible for raising and submitting the Minor
change approval application Form 32.
6.6.5 Recording of Changes (Modifications)
Incorporation of all non-mandatory changes, whether introduced through Service Bulletins or
by CAAN Approved Minor/Major change, is to be recorded in the aircraft's airworthiness
records.
6.6.6 Optional Modification Procedure
Thisis further described in CAMMOE 2.12

6.7 Major Change (Modification) Standards
6.7.1 Major Change: An alteration not listed in the aircraft or aircraft engine specifications
All major changes will be raised through a contracted and suitably approved Design
Organization and submitted to CAAN by that organization. The approval of the change will
be by CAAN and will need to be recorded and held in the aircraft's airworthiness records.
6.7.2 Repair Standards
Repair means the restoration of an aircraft, aircraft engine or aircraft component to a

serviceable condition and in conformity with an approved standard.
Repairs will be carried out in accordance with the applicable manufacturer’s manual. When
the repair is not within limit (i.e. out of related Manual limit) ESTD will contact the Type
Certificate Holder (TCH).
The technical submittal shall include all the required data for the TCH which describe the
current situation properly. Once the repair approval sheet or the technical disposition is
received, embodiment will be carried out by the contracted AMO without deviation.
Repair classifications (i.e. major or minor) shall be determined by the TCH itself and any
repair procedure with the related inspection tasks, where applicable, shall be followed, as
specified by the type certificate holder.
Major Repair is a repair that: if incorrectly done can affect weight, balance, structural
strength, performance, power plant operations, flight characteristics, or other qualities
affecting airworthiness; or is not done according to accepted practices; or cannot be done
by Elementary Operations. Any repair that is not classified as major repair shall be treated
as minor repair.

6.8 Defect Reports

All defects occurring on Nepal Airlines Corporation aircraft will be subject to review and
analysis for their effect upon airworthiness and the safe operation of the aircraft.
6.8.1 Analysis
Aircraft Technical Log pages are examined daily by Technical records to provide information
concerning defects occurring, Pilot's reports, maintenance actions and defects of a repetitive
nature.
Maintenance input records (work-packs) will also be reviewed for significant findings by in-
house Part 145 maintenance organization which may have airworthiness or operational
implications.
The continuing airworthiness manager will assess the findings as necessary and any action
required agreed before implementation. Implementation may take the form of a Maintenance
Program amendment or modification action.
6.8.2 Liaison with Manufacturers and Regulatory Authorities
The Part 145 maintenance organization may be required by the Maintenance Contract to
liaise with the manufacturer(s) and the CAAN on all matters concerning the airworthiness of
Nepal Airlines Corporation aircraft. The Nepal Airlines Corporation’s continuing
airworthiness manager is to be advised when such action is necessary by the in-house Part
145 maintenance organization and will take action required to ensure the continued
airworthiness of the aircraft.
6.8.3 Deferred Defect Policy
Defects, that do not have any bearing on flight safety, which have not been accomplished but
are logged and re-scheduled to be completed at a specific time and/or location in the future
are defined as deferred defect.
Nepal Airlines Corporation will seek to ensure by Safety Management System practices that
the minimum number of open Deferred Defects exist. All open Deferred Defects will be
monitored by the Continuing Airworthiness Manager in consultation with the Part 145
maintenance organization to ensure earliest rectification and subsequent closure. All defects
that are subject to deferral action will be as per the Minimum Equipment List (MEL) and its
guidelines for use, which are given in the CAAN approved MEL.
Defects such as cracks and structural defects that are not addressed in the MEL or DDG may
only be deferred as per SRM or after agreement with the Type Certificate holder and that the
defect is not of a safety concern.
When a Deferred Defect is raised the Continuing Airworthiness Manager will consult with the
Part 145 maintenance organization with a view to arranging the earliest possible rectification
action to be taken. This will involve the pre-allocation of down time, spares, personnel,
tooling etc. as appropriate.
A Certificate of Release to Service will be issued in the Technical Log upon clearance of any
Deferred Defects.

6.8.4 Non Deferrable Defects Away from Base

Where defects occur that are not listed in the MEL then the following actions must be taken:
• The Continuing Airworthiness Manager and/or the Part 145 Maintenance organization
should be consulted with a view to establishing the extent of the defect and the
rectification action required.
• Where no suitably approved Part 145 maintenance organization is available then action
will be taken to position a member of the Part 145 maintenance organization’s certifying
staff, together with the necessary spares, tooling, and technical publications to rectify and
certify the defect.
NOTE: Where the rectification action exceeds the stipulated limits in the Maintenance
Contract then the agreement of the Continuing Airworthiness Manager must be sought
before any action is taken.
6.8.5 Repetitive Defects
Repetitive Defects are those defects re-occurring e.g. on three occasions on the same aircraft
or appearing on different aircraft of a fleet within the span of 50 FH or one month periods.
The Technical Flight Log is monitored by the Continuing Airworthiness Manager to identify
these defects as and when they arise. Remedial action will be taken by the Part 145
maintenance organization in consultation with the Continuing Airworthiness Manager.
6.8.6 Mandatory Occurrence Reporting (MOR)
Any person or organization responsible in accordance with MA 201 shall report to CAAN, the
organization responsible for Type Design or Supplemental Type Design any identified
condition of an aircraft or component which endangers flight safety.
All incidents and occurrences that fall within the reporting criteria and reporting procedure
are defined in CAMMOE 2.18.2.
All occurrences, which have maintenance implications, will be analyzed by the Continuing
Airworthiness Manager in consultation with the Part 145 maintenance organization. Any
MOR raised by the Part 145 maintenance organization on Nepal Airlines Corporation aircraft
will also be advised to the Continuing Airworthiness Manager. Both organizations will hold
copies of any MOR that have been raised that affect maintenance.
6.8.7 Liaison Meetings
Liaison Meetings, in addition to those identified in Para. 6.5.1, will be held between Nepal
Airlines Corporation Continuing Airworthiness Manager, Part 145 maintenance organization,
Quality Manager and any other interested parties to discuss airworthiness, quality and MOR
issues. The frequency of these meetings will not be less than every six months or more
frequently if operational circumstances and maintenance findings warrant it.
NOTE: This meeting may be arranged to occur at the same time as the Maintenance
Program/Management meeting identified in Para. 6.5.1. All of the 'formal' meetings will be
recorded. All actions required in response to maintenance findings, follow up actions, audit
corrective actions etc. will be duly allocated with respect to responsibility. Minutes of these
meetings will be held by the Continuing Airworthiness Manager and the Part 145

maintenance organization. The minutes will be made available on request to any duly
authorized member of the CAAN
6.9 Engineering Activity
Where applicable the development and submission of changes (modification and repairs)
will be made on the appropriate application form through CAAN. Each application will be
submitted to CAAN accompanied by a data pack, such as Engineering Authorization (EU) or
Engineering Instruction (EI) which provides technical justification for approval of the
change.
Engineering Authorization (EA)

The document issued by the design organization for (or contracted by) the Operator that
indicates (on behalf of the Operator) how compliance is shown with applicable
airworthiness requirements in order to certify modifications or repairs on type designs
under the responsibility of the Operator.
Engineering Instruction (EI)

The documents produced by Operator’s Engineering Service specifying instructions to
comply with:
• Airworthiness Directives (AD) and Service Bulletins (SB);
• Aircraft modifications and/or repairs;
• Component modifications and/or repairs;
• Time Limits involving design considerations;
• Inspections in lieu of modifications; or
• Inspections which may be terminated by repair or modification action;
• Advice or authority to the Supply Department, and/or Production Department to cover
provisioning,
• Warranty or manufacturing criteria.
Company Repair Procedure is described in CAMMOE 2.9, Airworthiness Directives
Response Procedure in CAMMOE 2.11 and Optional Modification Procedure in CAMMOE
2.12.

6.10 Reliability Programs

Nepal Airlines Corporation maintenance program is based on manufacturer recommended
task/frequencies and follows hard time overhaul periods for all significant system
components. As such Nepal Airlines Corporation reliability program is based on
performance values experienced under actual operating conditions. It provides a
means of measuring the performance of airplane systems and components, and comparing
the performance to predetermined levels of acceptable performance.
6.10.1 Events Monitored by the Program
• Aircraft defects & unscheduled component removal
• Unscheduled engine removal & failures
• Flight schedule anomalies
• Aircraft Operations Data
• Critical Failures & Structural Irregularity
6.10.2 Aircraft Defects and Unscheduled Component Removal
Aircraft defects and unscheduled component removal data is collected on a daily basis and
categorized by their ATA chapter as well as their defect position. This data is then entered
into computer data base and analyzed. The result of the analysis is then displaced in the
form of reports & charts which are published in monthly reliability reports.
6.10.3 Unscheduled Engine Removal & Failures
An unscheduled engine removal is defined as removal of an engine from service before
expiry of its TBO life due to any malfunctioning.
6.10.4 Flight Schedule Anomalies
If any of the following flight schedule anomalies occur because of a technical defect, the
following data shall be recorded and reflected in the reliability report.
• Delay
• Cancellation
• In-Flight-Turn Around
• Aborted Takeoff
• Diversion
6.10.5 Aircraft Operations Data
The following operations data shall be recorded and reflected in the reliability report:
• Number of flights (revenue/non-revenue)
• Aircraft hours (revenue/non-revenue)
• Aircraft landings (revenue/non-revenue)
6.10.6 Critical Failure and Structural Irregularity
Any critical failure or structural irregularity, which belongs to the group defined as critical
failures or structural irregularities, shall be reflected in the reliability report.
6.10.7 Monthly Reliability Report
After the completion of a month, a reliability report will be generated and circulated to all
concerned. A copy will also be forwarded to Airworthiness Section, CAAN.

W Nepat
WAirtin6s CONTINUING AIRWORTHINESS MANAGEMENT
PARr 6: coNrlNUlNG AlRWoRrHlNEss I MAINTENANCE ORGANISATION EXPOSITION (CAMMOE)
6.ll Pre- Flight Inspection

The preparation of the aircraft for flight is the responsibility of Nepal Airlines Corporation.
Pre-flight inspection will be carried out before flight to ensure that the aircraft is fit for
intended flight. The Daily Check will be carried out once every calendar day and the
Certificate of Release to Service issued by Nepal Airlines Corporation maintenance
organization's staff, where they are available and they are authorized to do so.
6.1L.1 The Pre-Flight Inspection
The preflight inspection in Kathmandu base shall be carried out by Nepal Airlines Corporation
maintenance organization's staff and outside Kathmandu base by PIC or Ground Engineer or
contracted maintenance organization. The content of the preflight inspection shall be as per
AMC M.A.301-1 and is given in the relevant fleet maintenance schedule.
The pre-flight inspection checklist will typically include:
. An inspection of the aircraft continuing airworthiness record system or the aircraft
technical log to ensure that the intended flight is not adversely affected by outstanding
deferred defects and that no required maintenance action shown in the maintenance
statement is overdue or will become due during the flight.
. A walk around type inspection of the aircraft and its emergency equipment for condition
including, in particular, any obvious sign of wear, damage or leakage, In addition, the
presence of all required equipment including emergency equipment should be
established.
. A control that consumable fluids uplifted prior to flight are of the correct specification,
free from contamination, and correctly recorded.
. A control that all doors are securely fastened.
. A control that a control surface and landing gear locks, pitot/static covers, restraint
devices and engine/aperture blanks have been removed.
. A control that all external surfaces and engines are free from ice, snow, sand, dust etc.
. A control through the document verification that C of A remains valid.
. A control through technical log and maintenance statement that maintenance is
performed in accordance with approved maintenance program.
N}TE: The pre-flight inspection and transit inspection does not require a Certificate of Release to
Service and may be carried out by the Pilot withoutfurther Part 145 authorization (M.A.201 (d).
6.1,1.2 The Daily Check/Service Check

The contents of Daily/Service check are given in relevant maintenance schedule.
6.11,.3 Pilot Authorization

Pilot's certiffing the Daily Check and/or other short term maintenance requirements must be
duly authorized by the Nepal Airlines Corporation Part 145 maintenance organization's
Quality Manager. Authorization will be subject to the provision of suitable initial and
continuation training 'on the job' with the Part 145 maintenance organization. [Reference
AMC 14s.A.30 0) (4)).
The Pilots, when duly authorized, will be given an authorization Document. The authorization
will require the Pilots to quote their individual Authorization Number and that of the
approving Part 145 maintenance organization individual reference number.
Issue:01 Revision: 05 luly 20L6 Page 18

CO N TI N U I N G A I RW O RTH
PART 6:
CONTTNUTNG ATRWORTHTNESS
T G SS MA NAG E IVI EJ'-T:
MAI NTENAN CE ORGAN ISATION
MANAGEMENT PROCEDURES EXPOSITION (CAM MOE}
6"LL"4 sub-contracted Ground Handring

Functions
Due to the size and natu.ft o!
the Nepal Airlines corp_oration operation
contracted ground handring functions there are currentry no
at Kathmandu station.
5.11.5 Security of Cargo and Baggage
loading
The security of cargo and baggage.
Ioading is the, responsibility of
baggage will only beiarried on the pilot. cargo and
uor.a the airlrrn in trrose areas splcifically
with the limitations quoted in the Flight designed to do so
3l1"',L'rtff:lll.:" ruranuir-and weight and centre
of
6,'t' contror of Aircraft Refuering
Quantity/Quarity
The responsibility for aircraft refueling
lies with
.thu operating pilot. This includes
u,l.a" ro'.,, u i n re n d e d n i ght an d
ffi U:'.i[,j:.{# : :Tfi :ff ;iff:Y,:i *: nt1;f ;;.",,
is given in Nepal Airrines corporation part
iTL':gXJ:,". r:;:;'.?.eling 14s cAMMoE
6"7L"7 control of snow, Ice, Dust
and sand contamination to an
Approved standard
The control of snow,, ice, dust
and sand contamination before
Pilot' He/she will take w-hateve. rr.p, flight is the responsibility of the
they consider necessary to ensure
from such contamination before the aircraft is free
nigfri-
6"11'B certificate of Airworthiness
and Airworthiness Review certificate
validity
The continuing Airworthiness
Manager will monitor the continued
of Airworthiness and Airworthiness"Review validity of the certificate
certificate. Arrangements wi1 be
organization in order that the Airworthiness made by the
Review certificatu-.r, be issued,
recommendation to reissue made extended or a
to the.cAAN at the prescribed periods.
validity is done before issuing cRS Monitoring of this
for Daily/Service chlck of the aircraft.
Issue:0L Revision: 05
July 2016
Page L9
6.12 Aircraft Weighing

Aircraft weighing is performed by a suitably approved maintenance organization. The
Continuing Airworthiness Manager will review the reports produced by that organization.
The Continuing Airworthiness Manager in consultation with the Part 145 maintenance
organization will maintain a record of each aircraft operated. Re-weighing will be carried out
at intervals not exceeding 5 years. Only the aircraft manufacturer’s published weighing
procedures shall be used.
Outside the regular required intervals, the aircraft requires to be weighed:
• After major repairs
• After major modifications
• After repainting of an aircraft
• When the weight or CG cannot be determined in an arithmetical way
• Whenever the cumulative changes to the dry operating mass exceed +/- 0.5% of the
maximum landing mass or the cumulative change in CG position exceeds 0.5% of the
mean aerodynamic chord.

6.13 Check Flight Procedures

6.13.1 Flight Test Requirements
Check flights are carried out before renewal of C of A, after engine change and as specified by
the aircraft manufacturer for instance after a particularly extensive maintenance check or
major modification affecting the aircraft performance that cannot be check on the ground or
replacement of primary flight control.
If the Certificate of Airworthiness is invalid due to modification or maintenance action, an
authorized person must issue a Flight Release Certificate (Certificate of Fitness for Flight) and a
Permit to fly issued before the check flight is allowed to take place.
6.13.2 Flight Test Schedules
A Flight Test Schedule for a purpose other than a Certificate of Airworthiness grant or renewal
shall be limited to particular aspects of flight appropriate to the purpose of the test. The
appropriate tests to be made shall be agreed with flight crew prior to commencement of the
test flight. A Standard Flight Test Schedule can be adapted for particular flight tests by deleting
not required or by adding additional items.
Flight Test Schedule for B757 and DHC-6-300 is given in the aircraft’s maintenance schedule.
6.13.3 Flight Test Crew
An aircraft to be flight tested shall have the minimum flight crew specified in the Flight Manual
or Approved Operations Manual, plus a Flight Test observer as required.
Flight Test observer for C of A renewal flight, engine change shall be from certifying/support
staff only.
The Pilot-in -Command shall be a pilot authorized by CAAN to act as a test pilot. Any pilot
authorized to be an instructor pilot is also authorized to be a test pilot on the types for which
his license is rated by CAAN.
No passengers shall be carried on a test flight other than technical personnel performing duties
in connection with the flight. All personnel to be carried on a test flight must be properly
briefed before commencement of the flight. The Pilot-in-Command shall ensure that any
special facilities or equipment required for effective performance of the test flight is
serviceable and on board prior to commencement of the flight.

6.14 Sample of Documents, Tags and Forms Used

The examples of documents and forms used by Nepal Airlines Corporation are given in
CAMMOE Part 5 Appendices.
6.15 Leasing of Aircraft

This section is not applicable as Nepal Airlines Corporation does not intend to lease its
aircraft.
Special inspection for aircraft undergoing Turbulent Weather, Heavy Landing, Lightning
Strike, Propeller Strike, and Bird Strike are to be performed in accordance with the guidance
and provisions of the applicable aircraft Maintenance Manual, and/or Maintenance
Schedule.

6.17 Continuing Airworthiness Quality System

6.17.1 Continuing Airworthiness Quality Policy
The Quality System and associated Quality Assurance Program enables monitoring of Nepal
Airlines Corporation compliance with CAAN Part M, Continuing Airworthiness Management
and any other standards specified by Nepal Airlines Corporation or the CAAN to ensure safe
operations and airworthy aircraft.
6.17.2 Quality Program
The Quality Program will be developed by the Quality Manager in liaison with the
Continuing Airworthiness Manager. The Quality Manager will implement an audit Program
which during a twelve month period will address the whole continuing airworthiness
management activity and all of the aspects of Part M which have a bearing on the continuing
airworthiness arrangements of Nepal Airlines Corporation (This includes any sub-
contracting activities).
The Quality Program will also address those aspects of the individual aircraft's
continuing airworthiness, which would have been covered by the CAAN Certificate of
Maintenance Review. The Quality Program will also incorporate Sample Surveys of the
aircraft operated by Nepal Airlines Corporation.
6.17.3 Quality Audit Procedure
The primary purpose of the audit(s) will be to observe, in an objective fashion, a particular
event/action/document etc. in order to verify whether established operational and
continuing airworthiness procedures and requirements are followed during the
accomplishment of that event. The audit will be carried out with a view to ensuring that the
required standard is being achieved.
Every audit is undertaken by a quality auditor as part of the overall audit Program and will
be the subject of an audit report. Before distribution, the preliminary conclusions will be
advised to the person(s) in charge of the areas subject to audit. The quality auditor and the
persons responsible for the areas/subjects audited will determine and agree together the
corrective actions to be taken. This will also define the time allowed for corrective actions to
be implemented. The corrective action should be determined taking into account the root
cause of the finding, such that the corrective action may be carried out in a fashion that will
prevent possible re-occurrence of the finding.
The audit reports are distributed to the following persons:
• The person responsible for the audited areas/department
• The Accountable Manager of Nepal Airlines Corporation
• The Continuing Airworthiness Manager.
• The Part 145 maintenance organization (if applicable).
• The Quality Manager
The Part 145 maintenance organization will be responsible for any findings/concerns that
affect the contracted Part 145 maintenance organization and ensuring that appropriate
corrective action measures are implemented.

6.17.3.1 Audit Process
Audit
Requirements
Audit Plan
Audit Check List
Audit
Performance
Notification of
Audit Findings
Corrective
Action Plan
Follow up Audit
Acceptance by
Quality Manager
Audit Closed
6.17.3.2 Audit Baseline
Audits should include at least the following quality procedures and processes:
• A statement explaining the scope of the audit.
• Planning and preparation.
• Gathering and recording evidence.
• Analysis of the evidence.
Techniques which contribute to an effective audit are:

• Interviews or discussions with personnel.
• A review of published documents.
• The examination of an adequate sample of records.
• The witnessing of the activities which make up the operation.
• The preservation of documents and the recording of observations.

6.17.4 Quality Audit Remedial Action Procedure

The Quality Manager, in liaison with the Continuing Airworthiness Manager and
Accountable Manager, will conduct an annual review of the corrective actions
recommendations issued as a result of audits carried out during the preceding twelve
months to ensure they have been appropriately implemented. Where it decided that
appropriate action has not been taken by the contracted Part 145 organization then the
person responsible will be reminded and a copy of the reminder sent to the Accountable
Manager of the contracted Part 145 maintenance organization. Monitoring of the Operators
Continuing Airworthiness Management Activities
The Audit Plan includes an assessment of the Continuing Airworthiness Management
activities against the procedures defined in the CAME and in particular the ability of the
Continuing Airworthiness Manager’s ability to discharge their responsibilities effectively
with respect to Part M.
6.17.5 Monitoring of the Effectiveness of the Maintenance Program
The Audit Plan as carried out by the Quality Manager includes a review of the effectiveness
of the Maintenance Program. This review will critically analyze the findings and actions
taken as a result of Para. 6.5 Of this CAMMOE.
6.17.6 Monitoring that all Maintenance is Carried Out by an Appropriately Approved Part 145
Organization
The Annual Audit Plan includes verification that the contracted Part 145 maintenance
organization’s approval granted by the CAAN is relevant to the maintenance being
performed on the aircraft operated by Nepal Airlines Corporation.
Any feedback information requiring amendments to the maintenance contracts for aircraft,
engines or components should be reviewed and the contracts amended accordingly.
6.17.7 Monitoring that all Contracted Maintenance is Carried Out in Accordance with the Contract,
including Sub-contractors used by the Maintenance Contractor
The Audit Program will include a review of all maintenance by the contracted Part 145
maintenance organization, including sub-contractors. This review will assess all of the
contracted maintenance is carried out in accordance with the Maintenance Contract.
6.17.8 Quality Audit Personnel

All quality audit personnel shall be suitably qualified, trained and experienced to meet the
requirements of the audit tasks. The requirement for experience, training and competence
of audit personnel is given in CAMMOE 3.6.4.
Where quality audit personnel are contracted on a part time basis, the auditor will not be
directly involved in the activity they have been asked to audit.
The Quality Manager has direct access to the Accountable manager and all parts of the
operators, subcontractor’s organizations.

6.18 Contracted Maintenance

6.18.1 Contracted Maintenance
Line/Base maintenance of Nepal Airlines Corporation’s B757 and DHC-6-300 aircraft are
carried out by its own part 145 approved maintenance organization. As such separate
maintenance contract is not applicable. For other specialized maintenance activities Nepal
Airlines Corporation will enter into contractual agreement with appropriately approved
parties on requirement basis.
6.18.2 Maintenance Contractor Selection Procedure
Before any contract is signed with a maintenance organization the Continuing
Airworthiness Manager will verify that:
• The maintenance organization is appropriately approved in accordance with Part 145,
and has the necessary qualified manpower, facilities, tooling, technical documentation
etc. This verification to take into account any engine, propeller, or component
maintenance capability that may be required (though this may be available through sub-
contract to other suitably approved Part 145 AMOs).
• It will be confirmed that the maintenance organization has adequate capacity to
undertake the proposed maintenance support. Where this includes aspects of the
continuing airworthiness management then experience will also be criteria to be
considered.
• The draft Maintenance Contract will be reviewed and agreed by both parties with a view
to ensuring that each has the ability to discharge their responsibilities with respect to
Part M.
6.18.3 Advising the CAAN of Changes to the Maintenance Support
The CAAN Flight Safety Standards Department and Flight Operations Department will be
advised of any proposed continuing airworthiness management arrangements in writing
giving the notice required by Part M Subpart G. Part 0.5 of this CAME also refers.
6.18.4 Detailed List of Maintenance Contractors
List provided in CAMMOE Part 5 Appendix
6.18.5 Relevant Technical Procedures Identified in the Maintenance Contract(s)
The relevant maintenance procedures are included in the Maintenance Contracts copies.
6.18.6 Aircraft Operated
List of aircraft currently operated by NAC is given in current AOC of the company.
6.18.7 Quality audit of aircraft
Quality audit of aircraft includes:
• Compliance with approved procedures;
• Contracted maintenance is carried out in accordance with the contract;
• Continued compliance with Part M;

6.18.8 Quality audit of sub-contracted Part M tasks.

Quality audit of the continuing airworthiness functions sub-contracted out includes:
• Compliance with approved procedures;
• Contracted continuing airworthiness functions are carried out in accordance with the
contract;
• Continued compliance with Part M;

CONTINUING
AIRWORTHINESS
MANAGEMENT
MAINTENANCE
ORGANIZATION
EXPOSITION
(CAMMOE)
PART 9: AIRWORTHINESS REVIEW
PROCEDURES
PART 9: AIRWORTHINESS REVIEW MAINTENANCE ORGANISATION EXPOSITION (CAMMOE)
PROCEDURES
9.0 Airworthiness Review Procedures
Nepal Civil Aviation Regulation presently requires annual renewal of Certificate of

Airworthiness (C of A) of an individual aircraft. NAC will follow the procedure outlined for
airworthiness review for the purpose of C of A renewal.
9.1 Airworthiness Review Staff
Airworthiness review staff must be acceptable to the competent authority, (Form 4

Application to CAAN). They should have conducted a full airworthiness review under
supervision prior to their nomination on the CAAN Form 4. If this is a part of an initial
organization approval application the nominated signatory will need to demonstrate
his/her competence to the CAAN in the first instance. Subsequent nominees could then be
supervised by the now approved signatory.
Experience Qualification and training Requirement for Review Staff:
• At least five years experience in continuing airworthiness

• Holder of AMT License issued by CAAN or an aeronautical degree or equivalent
• Formal aeronautical maintenance training
• A position within NAC with appropriate responsibilities independent of the continuing
airworthiness management tasks for the aircraft under review, or be the person having
the overall management responsibility for the department that undertakes the
continuing airworthiness management tasks
• Undertaken Training in Part M sub-Part I procedures
• Assessed by the organization as competent to carry out the survey and have an
understanding of the organization’s procedures.
NAC will maintain a record of all airworthiness review staff, including appropriate
qualification, continuing airworthiness management experience and training and a copy of
the company authorizations. These records will be retained for a period of two years after
the review staff have left the company.

PROCEDURES
9.2 Airworthiness Review General Procedures
A physical survey of the Aircraft will be undertaken normally within 30 days of the
Airworthiness Review Certificate (ARC) being due. This survey shall also check that there is
no evidence of defects that have not been addressed or correctly entered in the technical
log. That there are no inconsistencies between the aircraft and the documented review
records.
A recommendation will be issued by the appropriately authorized Airworthiness Review

Signatory on behalf of NAC when they are satisfied that the airworthiness review has
been satisfactorily carried out.
9.3 Review of Aircraft Records
The airworthiness review of aircraft records will cover the following records:
• Aircraft Continuing Airworthiness Records recorded in the Airframe, Engine, Propeller

Log books
• Aircraft Technical Flight Log
• List of deferred defects, MEL
• Flight manual reflects latest revision status and supplements
• Maintenance due has been accomplished IAW AMP
• Known defects deferred and base defects carried forward
• AD status and AD’s accomplished where required and recorded
• Modification and SB status
• List of service life limited components and their present status
• List of all inspection carried out as required by manufacturer’s maintenance program
and their present status
• All maintenance has been released IAW Part M
• Current mass balance statement reflects aircraft configuration
• Aircraft complies with Type Certificate Data Sheet.
Airworthiness review tasks are not to be sub-contracted. Should the outcome of the
airworthiness review be inconclusive, the CAAN will have to be informed. A copy of the
Airworthiness Review Report Form is given in Appendix 9.3 and also included in CAMMOE
Part 5.

PROCEDURES
9.4 Physical Survey
The Physical survey of the aircraft will be under taken prior to annual C of A renewal test
flight. The survey will be carried out as per Survey Inspection Form and will include:
• All required markings and placards are properly installed

• The aircraft complies with its approved flight manual
• All the documents in the essential documents folder are up to date
• The aircraft configuration complies with the approved documentation,
• There are no evident defects that have not been deferred correctly
• There are no discrepancies between the aircraft and the document review.
The physical survey may require maintenance actions, i.e. removal of panels or operational
tests. So if the review staff is not appropriately authorized on the type of aircraft a type
rated licensed engineer is to be used to assist with the survey. Any defects
from the physical survey are to be raised by the authorized engineer in the aircraft
Technical log.

PROCEDURES
AIRWORTHINESS REVIEW REPORT
ORGANISATION NAME APPROVAL REFERENCE NUMBER
1. AIRCRAFT DETAILS
Registration ………………………………
Type, Designation and

Series ………………………/…………………/………………………..
Serial No. ………………/………………
Current Flight Hours/Cycles ………………/………………
Hours/Cycles at 31
December ………………/………………
Engine Type (1)…………………(2)….………..………(3)……………………..(4)……………….
Serial No (1)…………………(2)….………..………(3)……………………..(4)……………….
Hours/Cycles (1)…………………(2)….………..………(3)……………………..(4)……………….
Propeller (1)…………………(2)….………..………(3)……………………..(4)……………….
Serial No (1)…………………(2)….………..………(3)……………………..(4)……………….
Hours/Cycles (1)…………………(2)….………..………(3)……………………..(4)……………….
Hub Pt/No (1)…………………(2)….………..………(3)……………………..(4)……………….
Blade Pt/No (1)…………………(2)….………..………(3)……………………..(4)……………….

PROCEDURES
AIRWORTHINESS REVIEW PERIOD
From (Last Review) Date,

Aircraft Hours/Cycles …………………………………/…………………………………
To Date, Aircraft
Hours/Cycles ………………………………/………………………………..

PROCEDURES
2. PART M.A.710 AIRWORTHINESSREVIEW DETAILS
2.1. Flight Manual/Pilots Handbook ……………………………..

Issue and Revision:
Is this the correct document for the
YES  NO 
current aircraft configuration
2.2. Maintenance Programme ………………………………………………………………………….

Approval Reference
All scheduled maintenance required
by the referenced programme has YES  NO 
been carried out
2.3. All known defects have been

corrected or deferred in YES  NO 
accordance with an approved
procedure:
2.4. All applicable airworthiness

YES  NO 
directives have been
incorporated
Quote documents assessed: -
• CAA CAP 747 Issue No / ……………………………../…………………………………………..

Amendment No
• Aircraft State of Design
Airworthiness Directives ………………../……………………/…………….…./……………….
• Bi-weekly/AD No./Issue no./Date
• Engine State of Design
• Propeller State of Design
• Equipment State of Design

PROCEDURES
• Published EASA Airworthiness

Directives ………………../……………………/…………….…./……………….
2.5. Confirm all modifications and

YES  NO 
repairs have been approved in
accordance with Part 21
2.6. All installed life limited

components have been recorded YES  NO 
and have not exceeded their
approved service life
2.7. All maintenance accomplished
within this airworthiness review YES  NO 
period has been released to
service iaw M.A.801

PROCEDURES
2.8. The Mass and Balance Statement YES  NO 

is correct for the current aircraft
configuration
…………………………/…………………………/…………………….
Provide
reference/issue/revision/date of
statement
…………………………………………………………………………..
Date aircraft was last weighed
2.9. The aircraft, in its current YES  NO 

configuration, complies with the
type design approved by EASA
Provide
…………………………/…………………………/……………………..
reference/issue/revision/date of the
latest EASA approved or accepted
Type Certificate Data Sheet
2.10. Aircraft Documentation All documents reviewed are available, current and complete
reviewed:
YES  NO 
• Registration
YES  NO 
• Certificate of Airworthiness
YES  NO 
• Radio License
• Technical/Journey Log (as YES  NO 
applicable)
YES  NO 
• Airframe Logbook
YES  NO 
• Engine Logbook(s)
YES  NO 
• Propeller Logbook(s)
YES  NO 
• Modification Logbook

PROCEDURES
Note:
An unsatisfactory answer to any of the questions 2.1 to 2.10 will mean a recommendation may not be
made.
Details of any NO answers should be listed in Section 4 with details of the corrective actions taken.
3. PHYSICAL SURVEY OF AIRCRAFT
3.1. Survey Report Reference No

(Copy of survey report to be
…………………………………………………………………………………….
attached to this airworthiness
review report)
3.2. Date and location where survey …………………………………………………………………………………….

undertaken
3.3. All known defects and problems

YES  NO 
found during the survey have been
appropriately addressed
Note:
Answering NO will mean a recommendation may not be made until the identified problems and defects
have been appropriately addressed.
4. DEFECTS AS REPORTED IN SECTION 2

All defects must be rectified before a recommendation can be made.

PROCEDURES
REF DEFECT RECTIFICATION/ACTIONS
5. RECOMMENDATION FOR THE ISSUE OF AN AIRWORTHINESS REVIEW CERTIFICATE
5.1. This is to certify that all of the above records have been reviewed for the period DDMMYYYY-
DDMMYYYY plus a physical survey of the aircraft undertaken DDMMYYYY and the aircraft G-XXXX
_________ was/was not* found to be fully in compliance with all of the applicable requirements of
Part M. On this basis it is/is not* recommended that an Airworthiness Review Certificate be issued
in accordance with M.A.901.
* Delete as applicable
Note:
If the result of the full airworthiness review is unsatisfactory or inconclusive then this form, along
with all necessary supporting data should be sent to the CAA in order to satisfy the requirements of
M.A.710(h)
……………………………………………………………………………
Signed
Authorisation No ……………………………………………………………………………
Company
Approval No ……………………………………………………………………………
Date …………………………………………………………………………….

PROCEDURES
A copy of this report shall be provided to the aircraft owner and a copy to be retained in the
aircraft records.

PROCEDURES
6. PART M.A.901 (b) VERIFICATION DETAILS
The aircraft has been continuously managed for the previous 12

months by this unique continuing airworthiness management YES  NO 
organization.
And, has been maintained for the previous 12 months by

maintenance organizations in accordance with Part M Subpart
F* or Part 145* (*this includes Pilot-owner maintenance) YES  NO 
*Delete as applicable. Pilot/owner maintenance only applicable
to aircraft below 2730kg
Note:
An unsatisfactory answer to either of the above question will mean that the aircraft is not in a controlled
environment and is not eligible for extension of the ARC validity, ref: M.A.901(b).
RECOMMENDATION
1st Extension/2nd Extension*: The aircraft has remained in a controlled environment with this
organization in accordance with point M.A.901 of Annex I to Commission Regulation (EC) No
2042/2003 for the last year. On this basis the Airworthiness Review Certificate can be extended for a
further twelve months in accordance with M.A.901(c) or (e).
*Delete as applicable
……………………………………………………………………………
Signed
Authorisation No ……………………………………………………………………………
Company Approval
No ……………………………………………………………………………
Date …………………………………………………………………………….

PROCEDURES

Continuing Airworthiness Management Maintenance Organization Exposition (CAMMOE

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Date: 4th Augu st,2016

Sub: AQPr1,'"! nf CAMMOE Issue 01 Re

Er. Sfmrat Pradhan

CONTINUING AIRWORTHINESS MANAGEMENT

Approved by: CAA, Nepal Approval No:

NEPAL AIRLINES CORPORATION

DATE: JULY 2016

I. TABLE OF CONTENTS Page No.

I. Table of Contents 1-5

Part -0 GENERAL ORGANIZATION

0.1 Corporate Commitment by the Accountable Manager

1-1 Corporate Commitment by Accountable Manager

Part – 2 MAINTENANCE PROCEDURE

2-1 Supplier Evaluation and Subcontract Control Procedure

Issue: 01 Revision: 04 December 2015 Page 1

2-4 Acceptance of Tools and Equipment

Part – L2 Additional Line Maintenance Procedures

L2.1 Line Maintenance Control of Aircraft Components, Tools, Equipment etc.

Part - 3 QUALITY SYSTEM PROCEDURES

3-1 Quality Audits of Organization Procedures

Issue: 01 Revision: 00 September 2013 Page 2

3-6 Quality Audit Personnel

Part - 4 CONTRACTED OPERATORS (RESERVED)

4-1 Contracted Operators

5-1 Sample Documents

Part- 6 CONTIUNING AIRWORTHINESS MANAGEMENT PROCEDURES

6.0 Continuing Airworthiness Management Procedures

Issue: 01 Revision: 04 December 2015 Page 3

Part- 9 AIRWORTHINESS REVIEW PROCEDURES

9.0 Airworthiness Review Procedures

Issue: 01 Revision: 00 September 2013 Page 4

Issue: 01 Revision: 00 September 2013 Page 5

III. Record of Revision

Issue: 01 Revision: 00 September 2013 Page 6

Revision Date Insertion Date Signature

Issue: 01 Revision: 04 ,. December 2015

1. Highlight of CAMMOE Issue 01 Revision 05

s/N ITEM Action taken ]ustification/Reason

9 6.4 Procedure for Operational To comply with NCAR

Issue: 01 Revision: 05 July 2076 Page B

Intentionally Left Blank

VI. List of Effective pages

Part 4 Contracted Operators- Part 5 continued.... Part 9 Airworthiness Review

VII. Cross Reference

CAMMOE to PART – 145/ PART M Requirements

CAMMOE Description PART 145.A _

Issue: 01 Revision: 04 December 2015 Page 13

2.9 Repair Procedure 45(a),(b),(c), 65(b)

Issue: 01 Revision: 04 December 2015 Page 14

Issue: 01 Revision: 04 December 2015 Page 15

9.2 Airworthiness Review General Procedures M.A.710,901

External Distribution List

Control No. Holder

ICAMMOE02 Dy, Managing Director (Tech)

ICAMMOE03 Quality Manager (Director, QA&FS)

ICAMMOE04 DY. Director, QA

ICAMMOE05 Maintenance Manager (Director, Engineering Dept.)

ICAMMOE06 Dy.Director, Engineering Service& Training Division

ICAMMOE07 Dy. Director, Engineering Planning Division

ICAMMOE08 Dy. Director, Workshop

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