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Wi‐Bro Field Release Note V2.0 (Home segment)
Contents Page
1) Revised Tariff Plans………………………………………………………………………………………… 2
2) New Tariff Plans……………………………………………………………………………………………… 3
3) Unchanged Plans……………………………………………………………………………………………. 4
4) Discontinued Plans…………………………………………………………………………………………. 4
5) Value Added Service Matrix……………………………………………………………………………. 5
6) Terms & Conditions………………………………………………………………………………………… 5
Date: 1st July, 2010
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1) Revised Tariff plans
• Availability: The revised tariff plans will be available w.e.f 00:00 hrs of 1st July, 2010
• Applicability: These plans will be applicable in all the cities. Existing customers has been
automatically migrated to revised plans with immediate effect.
• Plan details: Revised plan details are compared with existing plans below:
• Fun Unlimited Plans
• Annual Unlimited Plan
AUL6000
Details Existing Revised
Annual Plan Charges (Rs.) 6000 6000
Installation Charges (Rs.) 500 0
Download Speed (Kbps) 300 512
Amount to be paid at the time of
‐ 6618
subscription (including Service Tax) (Rs.)
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2) New Tariff plans
• Availability: New plans will be available w.e.f 00:00 hrs of 1st July 2010.
• Applicability: It will be applicable in all the current cities.
• Plan details: New tariff plans details are mentioned below:
• Circuit Breaker plan
This is a new CB plan which provides 10p/MB proposition for bundled usage as well as for
charges beyond bundled usage. The CB fee has been waived off in this plan.
Details CB499
Monthly Plan Charges (Rs.) 499
Installation Charges (Rs.) 500
Modem Rental (Rs./month) 0
Free Usage (MBs) 5,000
Charges Beyond Free Usage (Rs./MB) 0.10
Circuit Breaker Deposit – One Time (Rs.) 0
Guaranteed Maximum Bill Amount (Rs.) 999
Speed beyond Maximum bill Amount (Kbps) 64
Charges during reduced speed (Rs.) Nil
• Long term Fun Unlimited Plans
o Quarterly FUL plans
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o Half Yearly FUL plans
Details AUL5000
Annual Plan Charges (Rs.) 5000
Installation Charges (Rs.) 0
Download Speed (Kbps) 256
Amount to be paid at the time of
5515
subscription (including Service Tax) (Rs.)
3) Unchanged Tariff Plans
CB49, CB299, FUL1399 & UL3499 plan remains unchanged.
4) Discontinued Plan
AUL4800 is discontinued for new subscription w.e.f 1st July, 2010.
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5) Value added service matrix
The VAS with its charges is mentioned in the matrix below:
Rental (Rs.) * / VAS Code
VAS Description
Monthly Yearly Lifetime
75 1500
@ll Home Solution ‐
(MOALLHO) (ALLHOLT)
65 650
Parental control software ‐
(AV Prem) (ANPREAV)
50
800
USB adaptor service (Wireless USB ‐
(WLUSBLT)
Adapter)
1000
Static IP ‐ ‐
(RETSIP)
* Service Tax extra
• Subscribers with monthly billing period can opt for any of the above VASs.
• Subscribers with quarterly, half yearly or annual billing period can opt for VASs with yearly or
lifetime rental only. Monthly VAS option is not available to these subscribers.
6) Terms & Conditions
1. Rs. 500 is payable at the time of subscription for monthly plans. Payment by Cheque/DD only.
No cash payment. Company does not take responsibility for cash payments made by
subscribers. For long term plans, refer point 3 of T&C.
2. Service tax is extra as applicable.
3. Subscribers of quarterly, half yearly and annual plans need to pay plan charges, installation
charges (if applicable) alongwith service tax in advance. Service will be provided on realization of
the cheque.
4. @ll home solution to connect multiple PCs wirelessly is available at Rs.75 per month or Rs.1500
for lifetime service charge (optional)
5. Subscribers can avail wireless USB adaptor service in case their desktop/laptop is not equipped
with wireless interface. This service is available at a monthly charge of Rs.50 or for a lifetime
charge of Rs.800. (optional)
6. Parental control software utility is available at Rs.65 per month or at Rs.650 per annum
(optional)
7. Static IP is chargeable extra at Rs.1000 per annum. The amount is payable in advance at the time
of subscription.
8. Subscribers of QFUL1499, QFUL1799, QFUL2399, HFUL2999, HFUL3599, HFUL4799, AUL5000
and AUL6000 can avail wireless USB adaptor service & @ll home solution available for lifetime
and Parental control software utility & Static IP available on yearly basis.
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9. If subscriber of QFUL1499, QFUL1799, QFUL2399, HFUL2999, HFUL3599, HFUL4799, AUL5000 or
AUL6000 plan surrenders the connection before the completion of plan period then he/she will
be refunded plan charges on pro rata basis.
10. A subscriber can register maximum four PCs in CB49, CB299, CB499, FUL499, FUL599, FUL799,
QFUL1499, QFUL1799, QFUL2399, FMC599, FMC799, eight PCs in FUL1399, FMC1499, FMC2499,
HFUL2999, HFUL3599, HFUL4799, AUL5000, AUL6000 and ten PCs in UL3499 in @ll home
solution.
11. Contention Ratio ‐ 1:10 for Circuit Breaker plans & Fixed Monthly Charge Plans and 1:20 for
unlimited plans.
12. In QFUL1499, QFUL1799, QFUL2399, HFUL2999, HFUL3599, and HFUL4799 plans, MBs with
bonus bandwidth of 2 Mbps will be allotted at the start of the billing period.
13. Upload speed for all plans shall be 256Kbps.
14. Usage includes both upload and download of data.
15. A CAT 5 cable shall be provided if Subscriber needs to connect his PC on the Ethernet interface.
Cable laying through casing and capping shall be charged @ Rs.10/feet. The same is payable
directly to the TDN Authorized Partner’s installation executive.
16. Speeds mentioned here are guaranteed upto the ISP node.
17. All tariff mentioned here are subject to regulatory approval. Tikona Digital Networks has a right
to modify or withdraw any tariff plan at any point of time.
18. In case of service discontinuation subscriber shall compulsorily return the modem /wireless USB
adaptor in working condition. Rs.1500 will be payable if subscriber retains or returns the
modem/wireless USB adaptor in non working/damaged condition.
19. Circuit breaker fee is a refundable deposit to be paid upfront at the time of subscription. It gets
adjusted against the outstanding amount, if any at the time of exit.
20. In case of circuit breaker plans as soon as your bill reaches the maximum bill value, your
charging stops. Your service however, continues to work, although at a reduced speed of 64
Kbps .The original speed is restored automatically upon receipt of bill payment. Alternatively,
you can choose to make an ad hoc payment ahead of your regular bill payment date, to enjoy
full speed service.
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