Abuse Prevention Training Plan

Course:Abuse Prevention Location: Sample Estates

Delivery Date: September 20th, 2016
Audience: Staff, Students, Volunteers (excluding Management)

Overview
Rationale for Training
Due to a revision to the Prevention, Reporting & Investigation of Abuse & Neglect Policy (ADM-01-03-05) in January of 2016, employees of Sample Estates
require re-training to ensure the revised contents of the policy are communicated and understood by all levels of staff at the LTC, as well as for the purposes of
annual re-training and on-boarding.

Course Delivery

Delivery Method: Face to Face Total Duration: 4 hours

Equipment: • Laptop Resources: • PowerPoint file (abuseprevention_aug2016.ppt)

• Projector • Knowledge check sheets (3 per participant)
• Chart Paper • Knowledge check answer keys (1,2,3)
• Markers • Classification exercise (tent cards)and answer key
• Lined paper • Reporting category answer key
• Pens • Blank resident abuse allegation reports (1 per participant)
• Completed resident abuse allegation report
Learning Outcomes: 1. Participants will learn the definition of abuse in the context of long-term care, including the categories of abuse and how incidents
are classified within each category
2. Participants will learn about each component of the LTC’s abuse prevention plan, the risk factors/conditions associated with resident
abuse, the roles and responsibilities of management and staff in preventing abuse, and how incidents of abuse are evaluated
3. Participants will learn about both the internal and external reporting requirements after an incident of abuse has occurred, including
the correct use of reporting documentation

Course Structure: Section One: Introduction/Overview

Section Two: Abuse Prevention Program
Section Three: Reporting and Investigation

Copyright 2016 - Deborah Leal

Section One: Introduction/Overview

Learning Outcome/Objectives:

1. Participants will learn the definition of abuse in the context of long-term care, including the categories of abuse and how incidents are classified within each
category
a. Participants will be able to summarize the Ministry definition of abuse, as documented by the Ministry of Health and Long Term Care (2004)
b. Participants will be able to identify the categories of abuse and their definitions according to the LTCHA (2007)
c. Participants will be able to classify incidents of abuse under the correct abuse category from the LTCHA (2007)
d. Participants will be able to recognize common situations that do not constitute abuse under the LTCHA (2007)

Section One: Introduction/Overview

TIME CONTENT
15m Introduction
• Personal Introduction
• Rationale for Training
• Agenda & Learning Outcomes
• Lead-In
TEACHING METHODS/KEY POINTS RESOURCES
• Introduction abuseprevention_aug201
 Introduce yourself including a brief summary of training experience and 6.ppt
your role at the LTC or the Region. • Slides 1-2
• Agenda
 Review training sections/learning outcomes:
 Section One: Definition and Types of Abuse
• Participants will learn the definition of abuse in the context of
long-term care, including the categories of abuse and how
incidents are classified within each category
 Section Two: Abuse Prevention Program
• Participants will learn about each component area of the LTC’s
abuse prevention plan, the risk factors/conditions associated with
resident abuse, the roles and responsibilities of management and
staff in preventing abuse, and how incidents of abuse are
evaluated
 Section Three: Reporting and Investigation
• Participants will learn about both the internal and external
reporting requirements after an incident of abuse has occurred,
including the correct use of reporting documentation
• Rationale for Training
 Summarize for the participants the need for this training, ensuring you
cover:
 LTCHA 2007 mandates every LTC protect its residents from abuse

Copyright 2016 - Deborah Leal


5m Knowledge Check
• Activate previous knowledge
of: Location of abuse
prevention policy at Sample
TIME CONTENT
45m Learning Objectives
a. Participants will be able to
summarize the Ministry
definition of abuse, as
documented by the Ministry
of Health and Long Term Care
(2004)
b. Participants will be able to
identify the categories of
abuse and their definitions
according to the LTCHA (2007)
c. Participants will be able to
and neglect from all sources
 Employees of the Region of Durham must respect the rights of LTC
residents in all circumstances
 This training will review the Region’s Prevention, Reporting &
Investigation of Abuse and Neglect Policy
 This knowledge will ensure employees are educated in abuse
prevention to actively prevent and report incidents of abuse and
neglect
• Lead-In Activity (as part of rationale)
 Present an example from your own experience of an abuse incident you
are aware of at an LTC (if any).
 Maintain confidentiality during this anecdote by briefly summarizing the
situation without specific detail
 Highlight this story as an example of the importance of abuse prevention
programs
• Knowledge Check abuseprevention_aug201
 Ask participants to raise their hands if they know at least one of the 6.ppt
locations of the Prevention, Reporting & Investigation of Abuse and • Slide 3: Knowledge
Neglect Policy at Sample Estates Check
 Note not to be afraid to show lack of awareness of the location. If a
reminder is needed, this is why we are refreshing this knowledge today
 Encourage participants to explore Sample at the conclusion of this course
to determine these locations
TEACHING METHODS/KEY POINTS EVALUATION METHOD RESOURCES
• Content abuseprevention_aug201
 Review the slide content, using  Knowledge check at end of 6.ppt
the information in the policy section – “choose correct • Slides 5-6
print out to expand upon the definition”
guiding bullet points abuseprevention_aug201
 Spot challenge – “brainstorm 6.ppt
the list of abuse categories” • Slides 7-9
• Slide 8: Spot
 Classification – “class abuse Challenge
incident by category”
abuseprevention_aug201
 Class discussion – “abuse 6.ppt
case studies- Nancy, Fred” • Slides 10-20
• Slide 17:
Classification
Copyright 2016 - Deborah Leal
 classify incidents of abuse
under the correct abuse
category from the LTCHA
(2007)
d. Participants will be able to
recognize common situations
that do not constitute abuse
under the LTCHA (2007)
Tie to outcome #: 1
TIME CONTENT
15m Summative Evaluation/Assessment
• Assessment (did learning
take place?)
5m Conclusion
• Refer back to objectives
• What’s coming next
• Classification
Exercise (tent
cards)
• Classification
Exercise Answer
Key
abuseprevention_aug201
6.ppt
• Slides 18-19: Class
Discussion
TEACHING METHODS/KEY POINTS RESOURCES
• Knowledge Check abuseprevention_aug201
 Ask participants to review the question sheet, and answer the questions 6.ppt
 Highlight that this knowledge check is a self-assessment to ensure the • Slide 20: Knowledge
participants can recall the required information, and provides an Check
opportunity for participants to ask questions to clarify their understanding • Knowledge check
 Review the correct answers with the group sheet #1
 Ask participants to present any questions on the section for which they • Knowledge check
require clarification answer key #1
• Learning Objectives
 Review with the class the learning objectives covered:
a) Participants will be able to summarize the Ministry definition of
abuse, as documented by the Ministry of Health and Long Term Care
(2004)
b) Participants will be able to identify the categories of abuse and their
definitions according to the LTCHA (2007)
c) Participants will be able to classify incidents of abuse under the
correct abuse category from the LTCHA (2007)
d) Participants will be able to recognize common situations that do not
constitute abuse under the LTCHA (2007)
• Next
 Introduce next section: Abuse Prevention Program
Copyright 2016 - Deborah Leal
Section Two: Abuse Prevention Program

Learning Outcome/Objectives:

2. Participants will learn about each component area of the LTC’s abuse prevention plan, the risk factors/conditions associated with resident abuse, the roles
and responsibilities of management and staff in preventing abuse, and how incidents of abuse are evaluated
a. Participants will be able to list the component areas of the LTC’s program to prevent abuse and neglect
b. Participants will be able to identify the risk factors/conditions associated with each category of abuse
c. Participants will be able to summarize the approaches to prevention included within each component of the program

Section Two: Abuse Prevention Program

TIME CONTENT TEACHING METHODS/KEY POINTS RESOURCES
5m Introduction • Introduction abuseprevention_aug20
• Topic and chapter – tie into  Introduce section and topics, referring back to Agenda 16.ppt
course outline  Remind participants that the knowledge in this next section will provide • Slide 21
• Review, tie in to previous familiarity with the program to prevent abuse/neglect at Sample, and the
material role and expectations of staff in preventing abuse/neglect

TIME CONTENT TEACHING METHODS/KEY POINTS EVALUATION METHOD RESOURCES

60m Learning Objectives abuseprevention_aug20
a. Participants will be able to list • Content 16.ppt
the component areas of the  Review the slide content,  Small Group – “risk factors” • Slides 22-47
LTC’s program to prevent using the information in the • Slide 27: Small
policy print out to expand  Class Discussion – Group
abuse and neglect
upon the guiding bullet points “components” • Slide 47: Class
Discussion
b. Participants will be able to  Knowledge check at end of • Slide 58: Group
identify the risk section – “match prevention Discussion
factors/conditions associated approach to component”
with each category of abuse
c. Participants will be able to

Copyright 2016 - Deborah Leal

 summarize the approaches to
prevention included within
each component of the
program
Tie to outcome #: 2
TIME CONTENT
15m Summative Evaluation/Assessment
• Assessment (did learning take
place?)
5m Conclusion
• Refer back to objectives
• What’s coming next
TEACHING METHODS/KEY POINTS RESOURCES
• Knowledge Check abuseprevention_aug20
 Ask participants to review the question sheet, and answer the questions 16.ppt
 Highlight that this knowledge check is a self-assessment to ensure the • Slide 48: Knowledge
participants can recall the required information, and provides an Check
opportunity for participants to ask questions to clarify their • Knowledge check
understanding sheet #2
 Review the correct answers with the group • Knowledge check
 Ask participants to present any questions on the section for which they answer key #2
require clarification
• Learning Objectives
 Review with the class the learning objectives covered:
a) Participants will be able to list the component areas of the LTC’s
program to prevent abuse and neglect
b) Participants will be able to identify the risk factors/conditions
associated with each category of abuse
c) Participants will be able to summarize the approaches to prevention
included within each component of the program
d) Participants will be able to differentiate between the responsibilities
of management and staff within the program
• Next
 Introduce next section: Reporting and Investigation
Copyright 2016 - Deborah Leal
Section Three: Reporting and Investigation

Learning Outcome/Objectives:

3. Participants will learn about both the internal and external reporting requirements after an incident of abuse has occurred, including the correct use of
reporting documentation
a. Participants will be able to recall the three categories of reporting procedures when an incident of abuse/neglect has taken place
b. Participants will be able to summarize internal reporting procedures relevant to incidents of abuse/neglect
c. Participants will be able to summarize external reporting procedures relevant to incidents of abuse/neglect
d. Participants will be able to complete a resident abuse allegation report with the appropriate level of detail

Section Three: Reporting and Investigation

TIME CONTENT TEACHING METHODS/KEY POINTS RESOURCES
5m Introduction • Introduction abuseprevention_aug20
• Topic and chapter – tie into  Introduce section and topics, referring back to Agenda 16.ppt
course outline • Slide 49
• Review, tie in to previous
material

TIME CONTENT TEACHING METHODS/KEY POINTS EVALUATION METHOD RESOURCES

40m Learning Objectives
a. Participants will be able to
recall the three categories of
reporting procedures when an
incident of abuse/neglect has
taken place
• Content abuseprevention_aug20
 Review the slide content,  Knowledge check at end of 16.ppt
using the information in the section – “what are the three • Slide 50
policy print out to expand reporting categories”
upon the guiding bullet points

Copyright 2016 - Deborah Leal

 b. Participants will be able to
summarize internal reporting
procedures relevant to
incidents of abuse/neglect
c. Participants will be able to
summarize external reporting
procedures relevant to
incidents of abuse/neglect
Tie to outcome #: 3
Learning Objectives
d. Participants will be able to
complete a resident abuse
allegation report with the
appropriate level of detail
Ties to outcome #: 3
TIME CONTENT
15m Summative Evaluation/Assessment
• Assessment (did learning take
place?)
5m Conclusion
• Refer back to learning
objectives
• Refer back to overall learning
outcomes
• Conclusion
• Content abuseprevention_aug20
 Review the slide content,  Group discussion – 16.ppt
using the information in the “summarize components of • Slides 51-56
policy print out to expand reporting” • Slide 57: Group
upon the guiding bullet points Discussion
• Chart paper
• Markers
• Reporting
Category Answer
key
• Content abuseprevention_aug20
 Review the slide content,  Exercise – “Be the Teacher” 16.ppt
using the information in the • Slides 58-60
policy print out to expand • Slide 60: Exercise
upon the guiding bullet points • Blank report
sheets
• Completed report
sheets
TEACHING METHODS/KEY POINTS RESOURCES
• Knowledge Check abuseprevention_aug20
 Ask participants to review the question sheet, and answer the questions 16.ppt
 Highlight that this knowledge check is a self-assessment to ensure the • Slide 61: Knowledge
participants can recall the required information, and provides an Check
opportunity for participants to ask questions to clarify their • Knowledge check
understanding sheet #3
 Review the correct answers with the group • Knowledge check
 Ask participants to present any questions on the section for which they answer key #3
require clarification
• Learning Objectives abuseprevention_aug20
 Review with the class the learning objectives covered: 16.ppt
a. Participants will be able to recall the three categories of reporting • Slide 62
procedures when an incident of abuse/neglect has taken place
b. Participants will be able to summarize internal reporting
procedures relevant to incidents of abuse/neglect
c. Participants will be able to summarize external reporting
Copyright 2016 - Deborah Leal
 procedures relevant to incidents of abuse/neglect
d. Participants will be able to complete a resident abuse allegation
report with the appropriate level of detail
• Learning Outcomes
 Review with the class the learning outcomes covered:
1. Participants will be able to recall the Ministry definition of abuse,
as documented by the Ministry of Health and Long Term Care
(2004)
2. Participants will be able to identify the categories of abuse and
their definitions according to the LTCHA (2007)
3. Participants will be able to classify incidents of abuse under the
correct category from the LTCHA (2007)
4. Participants will be able to identify common situations that do not
constitute abuse under the LTCHA (2007)
• Conclusion
 Conclude the training program by thanking the participants for their
active engagement and participation
 Direct participants to the post-training survey (online) to gather
feedback on improvements to training delivery for subsequent sessions

Copyright 2016 - Deborah Leal